157 Results for Tech Support Manager Jobs

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Technical Accounting Manager

San Jose, CA
onsite
Temporary to Hire
75 - 100 USD / Hourly
Senior SEC Reporting Manager We are seeking an experienced Senior SEC Reporting Manager to lead all aspects of external financial reporting and regulatory compliance. This role is responsible for the preparation and integrity of SEC filings, technical accounting, equity and stock-based compensation accounting, SOX compliance, and cross-functional coordination with auditors, legal counsel, FP&A, and executive leadership. The ideal candidate brings deep public-company reporting experience, strong technical expertise, and the ability to operate hands-on in a fast-paced, deadline-driven environment. Key Responsibilities: External Reporting & Filings • Lead preparation and filing of all SEC reports, including 10–K, 10–Q, 8–K, proxy statements, and annual reports • Oversee the preparation and review of quarterly and annual financial statements, including footnotes, EPS calculations, equity rollforwards, and non-GAAP/aEBITDA disclosures • Ensure accuracy, completeness, and integrity of XBRL tagging and SEC filings • Monitor emerging SEC regulations and disclosure requirements and assess impact Technical Accounting & Equity • Manage all aspects of stock-based compensation accounting, including equity reconciliations, PSU tracking, and related audit and tax support • Prepare and review capitalized software accounting, including R&D labor deferrals and related journal entries • Conduct technical accounting research and prepare position memos (approximately 4–6 per quarter) • Evaluate investments, equity transactions, and complex financial activities for accounting and disclosure implications Audit, Governance & Controls • Lead quarterly review and annual audit processes in coordination with external auditors • Partner with internal and external legal counsel on proxy filings, disclosures, and corporate governance matters • Support domestic and international statutory audits (including UK statutory audit) • Lead quarterly Disclosure Committee meetings and prepare materials for Audit Committee and CFO • Oversee SOX compliance and internal controls related to SEC reporting and collaborate with external SOX partners Corporate Finance & Operations • Oversee cash-related corporate activities, including stock repurchases, dividends, and related filings • Prepare Excise Tax filings and other required corporate filings • Partner with FP&A on quarterly results and earnings support • Lead or contribute to cross-functional accounting and regulatory initiatives Qualifications: • Bachelor’s degree in Accounting, Finance, or related field • 15+ years of progressive accounting experience, including Big 4 and publicly traded company SEC reporting experience • Proficiency with Workiva, Equity Edge Online, and XBRL • Deep knowledge of U.S. GAAP, SEC regulations, and technical accounting standards • Proven ability to manage multiple deadlines and operate effectively in a hands-on capacity • Strong written and verbal communication skills, with experience presenting to executive leadership and audit committees • Advanced Excel and financial reporting systems expertise • Ability and willingness to “roll up sleeves” and consistently meet tight deadlines
2026-11-05T00:00:00Z

Senior Desktop Support Analyst

Worcester, MA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for an experienced Senior Desktop Support Analyst to provide high-touch technical support in Worcester, Massachusetts. This role focuses on delivering dependable assistance to senior leaders across macOS, Windows, mobile platforms, and productivity tools while ensuring a seamless end-user experience. The ideal candidate brings strong technical judgment, effective communication skills, and the ability to navigate urgent issues in a fast-paced university environment. Responsibilities: • Provide white-glove technical assistance to executive users, with primary support for macOS devices as well as Windows systems, mobile technology, and collaboration platforms. • Take full ownership of support requests, guiding each issue from initial assessment through troubleshooting, follow-up, and final resolution. • Partner with internal technology teams and external service providers to address escalated or complex technical problems efficiently. • Prepare and support executive meetings, presentations, and other high-visibility events to help ensure technology operates without disruption. • Translate technical concepts into clear, practical guidance for users who may not have a technical background. • Build strong working relationships with senior leadership by handling sensitive matters with professionalism and discretion. • Monitor patterns in support activity, identify recurring problems, and propose improvements to enhance service quality and operational efficiency.
2026-11-02T00:00:00Z

IT Support/Inventory Technician

Smyrna, GA
onsite
Temporary / Contract
25 - 27 USD / Hourly
OverviewWe are seeking a Support Desk & Inventory Technician to support end-user technology, device deployment, and IT asset management. This role is responsible for the full lifecycle of company hardware, including ordering, inventory tracking, deployment, refreshes, returns, and shipping coordination. The position also provides Tier 1/Tier 2 support for Windows devices and Microsoft 365 applications while assisting with onboarding, offboarding, and basic Microsoft 365 and Entra ID administration. This is an excellent opportunity for an IT professional who enjoys a mix of hands-on hardware support, help desk troubleshooting, inventory management, and user administration. Responsibilities<ul><li>Configure, deploy, refresh, and support laptops and other end-user devices using Microsoft Autopilot.</li><li>Manage the full lifecycle of IT assets, including inventory tracking, equipment preparation, shipping, receiving, and redeployment.</li><li>Maintain accurate asset records, including device ownership, status, and lifecycle information.</li><li>Provide Tier 1 and Tier 2 support for Windows devices, Microsoft 365 applications, and common end-user technology issues.</li><li>Troubleshoot hardware, software, access, and connectivity problems, escalating complex issues when appropriate.</li><li>Support employee onboarding and offboarding, including device provisioning, account setup, equipment recovery, and device reimaging.</li><li>Perform routine Microsoft 365 and Entra ID administration, including user provisioning, password resets, license assignments, and group management.</li><li>Assist with Microsoft 365 security and access management activities, including group policies and conditional access controls.</li><li>Document support procedures and technical solutions to improve operational efficiency and knowledge sharing.</li><li>Leverage AI and emerging technologies to streamline workflows, improve operational processes, and support continuous improvement initiatives.</li></ul>
2026-10-28T00:00:00Z

Help Desk/Desktop Support Analyst (travel)

Sandy, UT
onsite
Permanent / Full Time
54000 - 62000 USD / Yearly
We are looking for a hands-on Help Desk/Desktop Support Analyst to support technology operations for an organization in Sandy, Utah. This position blends user support, desktop administration, on-site technical work, and documentation, making it ideal for someone who enjoys solving problems in an office settings. The role includes seasonal travel to multiple locations and requires a dependable, detail-oriented individual who can maintain consistent standards while delivering responsive technical assistance. Responsibilities:• Deliver first- and second-line technical support for staff, resolving issues related to Windows computers, Microsoft 365, printers, browsers, security software, and network connectivity.• Set up, configure, maintain, and replace desktop systems and related hardware while ensuring devices meet established operational standards.• Assist with operating system imaging, software deployment, patching, and application configuration across user workstations and shared environments.• Travel to school and office sites to install workstations, support computer lab rollouts, and complete assigned technology refresh initiatives.• Diagnose equipment failures, manage support tickets through resolution, and coordinate with external service providers when repairs are needed.• Install and maintain structured cabling for voice and data connections, including basic termination, testing, cable organization, and equipment mounting.• Create and update technical procedures, configuration records, and support documentation to promote consistency and efficient issue resolution.• Provide support during after-hours or weekend assignments as needed and contribute to projects that require seasonal multi-state travel.• Track hardware assets and maintain accurate inventory information for deployed and retired equipment.
2026-10-22T00:00:00Z

IT Support Specialist II

Virginia Beach, VA
onsite
Temporary to Hire
28.5 - 30 USD / Hourly
We are looking for an IT Support Specialist II to provide dependable technical support and hands-on endpoint assistance for employees in Virginia Beach, Virginia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, maintaining reliable device operations, and supporting core Microsoft and identity administration tasks. In this role, you will manage incoming support requests, contribute to system stability and security monitoring, and help keep IT processes and documentation current. Responsibilities: • Manage the daily support queue by assessing incoming issues, documenting activity, resolving Tier 1 and Tier 2 requests, and closing tickets within defined service expectations. • Record all support interactions, including direct and walk-up requests, in the ticketing system so work can be prioritized, tracked, and reported accurately. • Troubleshoot user-facing technical problems involving computers, software, printers, peripherals, connectivity, and account access, escalating more complex matters with complete notes when needed. • Prepare, deploy, maintain, repair, and track inventory for workstations, mobile devices, printers, and related equipment across the organization. • Carry out assigned administration tasks in Active Directory, Microsoft 365, and Entra ID, including account setup, group updates, licensing changes, onboarding, offboarding, and access management. • Perform approved patching and update activities for workstations and servers, review backup results each day, and raise any failures or exceptions for further action. • Monitor endpoint, backup, system, and security alerts, complete initial troubleshooting, and escalate suspicious activity or policy concerns to the appropriate technical lead. • Create and update knowledge articles, runbooks, support procedures, hardware records, and recurring service trend reports to improve operational visibility and consistency. • Assist with network and infrastructure troubleshooting, backup and recovery exercises, and evaluation or user support for approved technologies such as Microsoft Copilot. • Travel occasionally to satellite offices as needed to provide onsite technical support and related IT assistance.
2026-10-09T00:00:00Z

Tier 1 Help Desk/Desktop Support Analyst

Cary, IL
onsite
Temporary to Hire
25.65 - 29.08 USD / Hourly
We are looking for a Tier 1 Help Desk/Desktop Support Analyst to provide on-site technical support for a manufacturing environment in Cary, Illinois. This contract opportunity with potential for a permanent role is ideal for someone who enjoys resolving end-user issues, maintaining reliable endpoint performance, and supporting a mix of desktop, mobile, and collaboration technologies. The role will work across day-to-day support requests, device administration, and troubleshooting efforts that help keep business operations running smoothly. Responsibilities:• Deliver hands-on support for Windows 10 and Windows 11 devices in an enterprise setting, including issue diagnosis, repair, and user assistance.• Administer Microsoft 365 applications and services, helping employees stay productive through effective troubleshooting and support.• Manage endpoints through Intune and other enterprise deployment tools to handle device configuration, software rollout, and policy enforcement.• Maintain accurate records for IT assets by tracking inventory, device assignments, and hardware lifecycle activity.• Support Zebra scanners, handheld warehouse devices, and related mobility equipment used in operational environments.• Troubleshoot conference room systems and audiovisual technology to ensure meetings and presentations run without disruption.• Investigate basic network issues involving wired and wireless connectivity, VPN access, and Meraki-managed infrastructure.• Assist with user and device administration within Active Directory and work within established enterprise IT standards.• Respond to and document support activity through ServiceNow, ensuring tickets are updated clearly and resolved in a timely manner
2026-11-04T00:00:00Z

Senior Help Desk/Desktop Support Analyst

Draper, UT
onsite
Permanent / Full Time
65000 - 70000 USD / Yearly
We are looking for a Senior Help Desk/Desktop Support Analyst to deliver dependable technical support for employees across a dynamic organization in Draper, Utah. This position is well suited to someone who enjoys resolving user issues, communicating clearly, and improving day-to-day technology experiences. The ideal candidate brings strong desktop support knowledge, a service-oriented approach, and the ability to manage incidents efficiently while contributing to a stable and productive IT environment. Responsibilities: • Manage support incidents and service requests from initial intake through final resolution, ensuring accurate tracking and timely follow-up. • Provide end users with clear status updates, practical guidance, and attentive assistance throughout the troubleshooting process. • Prioritize and escalate complex technical issues when needed to maintain service expectations and meet established response targets. • Support user accounts, permissions, and endpoint access within Active Directory, Group Policy, desktop systems, and Citrix-based environments. • Troubleshoot Windows workstations, core Microsoft technologies, and common connectivity problems to restore business operations quickly. • Maintain support documentation, knowledge resources, and process notes to improve consistency and reduce repeat issues. • Identify recurring technical problems and recommend improvements that enhance reliability and the overall user experience. • Assist with infrastructure or support-related projects as assigned, including technical rollouts, upgrades, and operational initiatives.
2026-11-02T00:00:00Z

Service Support Coordinator

Carlsbad, CA
onsite
Temporary / Contract
24 - 30 USD / Hourly
A commercial construction and building services company is looking for a Project Documentation & Service Support Coordinator to help keep field operations organized and project paperwork moving. This role is well suited to someone who enjoys working behind the scenes to coordinate project details, track documentation, and support communication between field teams, project managers, and customers. You’ll play an important role in keeping records current and helping teams stay ahead of deadlines. Construction administration or project support experience is preferred, but strong coordination skills and a willingness to learn project-specific systems may also translate well.Key Responsibilities<ul><li>Maintain project folders, contracts, change orders, work orders, and supporting documents.</li><li>Track insurance certificates, subcontractor paperwork, permits, and other required project records.</li><li>Coordinate field schedules, site visits, service appointments, and customer notifications.</li><li>Follow up with project managers and subcontractors regarding missing documentation or approvals.</li><li>Prepare project status trackers, meeting notes, and administrative reports.</li><li>Assist with purchase orders, vendor records, and invoice backup documentation.</li><li>Monitor project milestones and flag overdue paperwork or upcoming deadlines.</li><li>Organize closeout documentation, including warranties, service records, and completion forms.</li><li>Update project management systems and shared spreadsheets.</li><li>Respond to routine customer and vendor inquiries and direct technical questions to the appropriate team.</li></ul>
2026-10-22T00:00:00Z

Sales Support Specialist

Philadelphia, PA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We have partnered with a thriving, manufacturer on their search for an organized Sales Support Specialist with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Specialist, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving. What you get to do everyday· Provide administrative support to sales team· Fulfill customer inquiries· Serve as liaison between sales team, clients, and internal departments· Manage and update customer accounts and CRM systems· Resolve pricing issues/errors· Build strong customer relationships· Review and analyze customer feedback· Track sales leads, monitor progress, and ensure follow-up· Provide customer quotes and pricing· Troubleshoot data performance inquiries
2026-11-06T00:00:00Z

Sales Support Specialist

Rockville, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented Sales Support Specialist to assist our sales team with administrative, operational, and customer-facing activities. This role supports sales operations through reporting, CRM management, and client coordination. The ideal candidate is organized, responsive, and comfortable working in a fast-paced environment. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow-ups and internal coordination</li></ul>
2026-10-26T00:00:00Z

IT Support Specialist (macOS)

Harrisburg, PA
onsite
Temporary to Hire
28 - 32 USD / Hourly
We are looking for a hands-on IT Support Specialist (macOS) to deliver dependable technical assistance for staff in Harrisburg, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day user issues, supporting Apple-focused environments, and keeping endpoint and account services running smoothly. The role centers on Tier 1 and Tier 2 support, Microsoft 365 administration, device management, and clear communication with end users. You will also partner with vendors and elevate more advanced infrastructure or security matters to IT leadership when needed. Responsibilities: • Deliver first- and second-level support for employee technology requests, ensuring issues are logged accurately, prioritized appropriately, and carried through to completion. • Provide day-to-day support for macOS systems, Apple hardware, mobile devices, and key workplace applications such as Microsoft 365, Teams, SharePoint, Outlook, OneDrive, Zoom, and Zoho One. • Prepare, configure, enroll, and deploy devices while maintaining asset records, software distribution, compliance checks, and lifecycle updates for endpoints. • Handle user account tasks including onboarding, offboarding, access adjustments, license administration, and other identity-related support activities. • Diagnose and resolve common problems involving connectivity, authentication, conferencing tools, printers, copiers, peripherals, and general office technology. • Create and maintain support documentation, end-user instructions, knowledge articles, and operational runbooks to improve consistency and service quality. • Work with external vendors for troubleshooting, service coordination, and issue follow-up when third-party assistance is required. • Escalate advanced technical, cybersecurity, or infrastructure concerns to IT leadership with clear documentation and context.
2026-10-27T00:00:00Z

EDI Support Analyst

Lyon Station, PA
onsite
Temporary to Hire
35.625 - 41.25 USD / Hourly
We are looking for an EDI Support Analyst to join our team in Pennsylvania on a contract basis with the potential for a permanent position. In this role, you will help keep electronic data exchange operations running smoothly by monitoring transaction activity, addressing processing issues, and supporting reliable communication with external partners. This position works closely with internal teams, customers, and suppliers to maintain accurate data flow and support ongoing EDI operations. Responsibilities: • Oversee daily electronic transaction activity to confirm documents are transmitted, received, and processed correctly • Troubleshoot routine transaction errors, communication breakdowns, and exception conditions to restore normal processing • Support standard EDI document types, including purchase orders, acknowledgments, invoices, advance ship notices, remittance details, and forecast-related transactions • Assist with partner onboarding by coordinating testing and validating readiness for production exchanges • Collaborate with customers, suppliers, and internal stakeholders to investigate and resolve document processing concerns • Review system queues, alerts, and operational reports to identify issues early and take corrective action • Verify data accuracy within transactions and research mismatches or missing information • Keep support documentation, operating procedures, and trading partner records current and organized • Participate in testing, upgrades, enhancements, user guidance, and continuous improvement efforts, escalating more complex issues when needed • Provide off-hours support and travel occasionally based on business needs
2026-10-26T00:00:00Z

Customer Support & Order Management Specialist

Greenfield, IN
onsite
Temporary / Contract
22 - 25 USD / Hourly
A growing manufacturer is seeking a responsive, organized Customer Support & Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done. You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department. Responsibilities:<ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul>
2026-10-23T00:00:00Z

Workplace Experience Support Specialist

Dubuque, IL
onsite
Temporary / Contract
17 - 19 USD / Hourly
Help Create an Exceptional Workplace Experience- We're seeking a Workplace Experience Support Specialist to help deliver a best-in-class experience for employees, clients, and visitors within a professional office environment. This role is responsible for supporting daily office operations, hospitality services, facilities coordination, reception activities, and workplace culture initiatives. The ideal candidate enjoys being the go-to resource for office support, thrives in a fast-paced environment, and takes pride in creating a welcoming, organized, and efficient workplace. If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you. Apply today or give our team a call at 563-359-3995! What You'll Do<ul><li>Serve as a primary point of contact for employees, visitors, clients, and vendors</li><li>Create a welcoming and professional experience for all office guests</li><li>Manage visitor check-in processes and reception responsibilities</li><li>Answer and direct calls through a multi-line phone system</li><li>Coordinate meeting rooms, hospitality services, and office-related events</li><li>Support daily office operations to ensure the workplace remains organized, functional, and professional</li><li>Partner with building management and service vendors regarding facility needs and maintenance requests</li><li>Help maintain a safe, clean, and well-maintained office environment</li><li>Coordinate office equipment, furniture, telephones, security badges, and workplace resources</li><li>Manage office and breakroom supply inventory, ordering, and replenishment</li><li>Prepare presentations, meeting materials, reports, handouts, charts, graphics, and supporting documentation</li><li>Support employee engagement and workplace culture initiatives</li><li>Assist with special projects and operational requests across multiple business areas</li><li>Serve as a liaison between office leadership and workplace support functions as needed</li></ul>Why You'll Love This Opportunity<ul><li>Diverse responsibilities that blend office operations, employee experience, hospitality, and facilities coordination</li><li>High-visibility role supporting employees, leadership, clients, and visitors</li><li>Opportunity to contribute to a positive and engaging workplace culture</li><li>Collaborative, professional, and team-oriented environment</li></ul>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you.
2026-11-02T00:00:00Z

L1 Help Desk Technician

Fort Washington, PA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization. Responsibilities: • Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations. • Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner. • Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts. • Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently. • Prepare and configure end-user devices for deployment, ensuring systems are ready for business use. • Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early. • Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems. • Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.
2026-10-15T00:00:00Z

Software Engineering Manager

Del Mar, CA
remote
Permanent / Full Time
180000 - 210000 USD / Yearly
We are looking for an experienced Software Engineering Manager to lead a high-performing development organization in Del Mar, California. This role combines team leadership with active technical contribution, requiring someone who can guide engineers, shape architecture decisions, and remain closely involved in building modern software solutions. The ideal candidate brings a strong background in application development, a practical understanding of AI-driven systems, and the ability to deliver reliable results in a fast-moving environment. Responsibilities: • Direct software engineering activities across in-house team members, external partners, and distributed resources to ensure consistent execution and delivery. • Set technical direction, define project goals, and maintain clear expectations around timelines, quality, and release readiness. • Recruit, mentor, and evaluate engineering staff while fostering growth, accountability, and strong team performance. • Work closely with business leaders and cross-functional stakeholders to align development efforts with organizational priorities. • Participate in system architecture, software design, and hands-on development to support critical technical initiatives. • Oversee production releases and track progress against milestones, addressing risks and dependencies before they affect delivery. • Drive the development and implementation of AI-enabled applications, agent-based solutions, and workflow automation in production environments. • Promote effective engineering practices, including code review, monitoring, security awareness, and continuous improvement across the development lifecycle.
2026-10-08T00:00:00Z

Software Engineering Manager

Enola, PA
remote
Permanent / Full Time
130000 - 150000 USD / Yearly
We are looking for a Software Engineering Manager to guide Salesforce solution delivery while staying actively involved in development work. This position partners with cross-functional teams in Enola, Pennsylvania to create secure, scalable, and high-performing applications that support business goals. The role blends technical leadership, architectural oversight, and team development to ensure reliable enterprise integrations and strong engineering practices. Responsibilities: • Lead the design, build, and ongoing enhancement of Salesforce applications using Apex, Lightning Web Components, Visualforce, and related platform tools while contributing directly to code delivery. • Direct technical strategy for Salesforce initiatives by evaluating architecture choices and aligning scalability, security, and performance with organizational priorities. • Provide hands-on leadership across the full software lifecycle, including solution design, development, testing, release coordination, and production support. • Coach and develop engineers through regular feedback, code reviews, and practical guidance that strengthens technical quality and team accountability. • Oversee integration design and support data exchange between Salesforce and connected enterprise systems to maintain consistency and operational reliability. • Work closely with product owners, analysts, administrators, and business stakeholders to turn strategic objectives into effective technical solutions. • Support Agile execution by contributing to sprint planning, backlog refinement, estimation, and delivery tracking for Salesforce development work. • Uphold coding standards, security expectations, and data governance practices across all implementations and releases. • Manage CI/CD activities and coordinate deployments across development, testing, and production environments. • Investigate complex platform issues, improve system performance, and stay current with Salesforce advancements such as Financial Services Cloud, Data 360, and MuleSoft to drive continuous improvement.
2026-11-03T00:00:00Z

Software Engineering Manager

Kingston, NY
onsite
Permanent / Full Time
128544 - 192816 USD / Yearly
We are looking for a Software Engineering Manager to lead a high-performing development team in Kingston, New York. This role combines people leadership, technical direction, and delivery oversight to build secure, reliable software solutions that support organizational goals. The ideal candidate will guide engineering practices, collaborate across business and technical teams, and help shape a scalable roadmap for digital platforms in a regulated environment. Responsibilities: • Direct and support a team of software engineers by providing coaching, feedback, and opportunities for technical growth. • Oversee software delivery from initial planning and requirements definition through release, maintenance, and ongoing improvements. • Guide the architecture, design, and implementation of applications built with Microsoft technologies, modern JavaScript frameworks, and relational database platforms. • Work closely with business partners, security teams, compliance stakeholders, operations staff, and analysts to deliver solutions aligned with user needs and regulatory expectations. • Establish and reinforce engineering disciplines such as peer code review, automated test coverage, continuous integration and deployment, and secure development practices. • Help define and prioritize a technology roadmap for customer-facing and internal delivery platforms in partnership with leadership committees and business stakeholders. • Drive iterative delivery methods that produce usable software on a continuous basis while improving transparency and execution predictability. • Promote strong technical documentation, production readiness, and dependable system performance within a high-trust financial services setting. • Contribute to architectural standards, governance practices, and reusable design approaches while mentoring engineers in sound technical decision-making.
2026-10-20T00:00:00Z

Software Engineering Manager

Eden Prairie, MN
onsite
Temporary to Hire
47.5 - 55 USD / Hourly
We are looking for a Software Engineering Manager to lead a product-focused engineering team. This contract opportunity with potential for a permanent role is ideal for a leader who can guide technical delivery, strengthen platform stability, and partner across product, architecture, security, data, quality, and operations to support business goals. The role combines people leadership, Agile execution, and operational oversight to help deliver dependable, scalable software solutions. Responsibilities:• Lead the engineering team through Agile ceremonies and delivery planning, ensuring work is organized, prioritized, and executed effectively.• Develop team capability by providing coaching, feedback, and support that helps engineers grow in both technical and workplace areas.• Build a collaborative and accountable team environment focused on quality, continuous improvement, and strong execution.• Work closely with product and architecture partners to shape technical plans and translate business priorities into actionable engineering initiatives.• Guide the adoption of modern development practices, including CI/CD pipelines, automated testing, and disciplined software delivery methods.• Oversee software release activities by confirming appropriate testing, deployment controls, and validation steps are in place.• Monitor application and platform performance in production, addressing recurring issues and improving reliability, scalability, and operational health.• Coordinate with cross-functional teams and stakeholders to manage dependencies, communicate progress, and align on milestones, risks, and outcomes.• Use delivery and operational metrics to improve team effectiveness, software quality, and service dependability.• Lead escalated support and incident response efforts to ensure timely resolution and clear communication during production events.
2026-11-02T00:00:00Z

Customer Service Manager

Union, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul> We are seeking an experienced Customer Service Manager with 5+ years of customer service leadership experience to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a manufacturing or industrial environment is strongly preferred.Responsibilities:<ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul>
2026-10-26T00:00:00Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000 - 950000 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-10-23T00:00:00Z

Trade Support Analyst

Newark, DE
onsite
Temporary / Contract
32 - 32 USD / Hourly
We are looking for a detail-oriented Trade Support Analyst to join a Contract opportunity in Newark, Delaware. This position supports confidentiality agreement review, negotiation coordination, and controlled distribution of sensitive credit information for secondary trading activity. The role works closely with legal, sales, trading, compliance, and research partners, making strong organization, communication, and multitasking skills essential. This is a fully onsite position suited for someone who can manage competing priorities with accuracy and sound judgment. Responsibilities: • Coordinate the drafting, review, and execution of confidentiality agreements with external counterparties involved in loan and claims trading activity. • Partner with legal, sales, and trading stakeholders to track agreement progress, resolve open items, and support negotiation follow-up. • Respond to internal and external questions regarding document status, required terms, and next steps in the agreement lifecycle. • Prepare and organize materials for approved client distribution in accordance with executed agreements and internal control standards. • Maintain and update virtual data rooms, including document posting, access management, and due diligence support. • Review sensitive information before release to confirm alignment with internal information barriers and confidentiality requirements. • Work with compliance, legal, research, and trading teams to escalate issues and ensure proper handling of restricted information. • Manage multiple time-sensitive tasks simultaneously while maintaining accurate records and high attention to detail.
2026-10-29T00:00:00Z

PC Technician

Kettering, OH
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a PC Technician to support a large-scale device refresh initiative. This contract opportunity with potential for a permanent role is ideal for someone who enjoys hands-on technical work, organized deployment activity, and solving workstation issues in a fast-paced environment. The position will focus on preparing, upgrading, and deploying devices across multiple facilities while helping ensure staff have properly configured equipment for daily operations. Responsibilities:• Prepare and install workstation setups at assigned facilities, ensuring each area is ready for device deployment and end-user use.• Upgrade existing computers from Windows 10 to Windows 11 and perform imaging tasks for legacy hardware that will remain in service.• Replace or redeploy non-clinical equipment based on provided asset guidance, including determining which devices should be retained, reassigned, or removed from use.• Configure clinical workstations and laptops as thin clients by installing IGEL and supporting desktop virtualization standards across applicable devices.• Apply accurate device naming conventions and verify asset information so equipment is properly identified within organizational systems.• Assist with basic peripheral connectivity such as monitors, keyboards, mice, and other plug-and-play components during workstation deployment.• Evaluate hardware placement needs and make practical recommendations on where older and newer devices should be allocated between clinical and non-clinical environments.• Support daily rollout coordination by reviewing upcoming device schedules, confirming deployment readiness, and helping maintain progress against project timelines.• Provide team lead support when needed by guiding workflow, organizing next-day priorities, and helping ensure deployment activities are completed efficiently
2026-11-02T00:00:00Z

PC Technician

Nashville, TN
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company. Key Responsibilities:<ol><li>Hardware Support: Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li>Software Installation: Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li>Technical Support: Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li>Hardware Maintenance: Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li>Inventory Management: Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li>User Training: Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li>Documentation: Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li>Security Compliance: Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol>
2026-11-03T00:00:00Z

Tier 2 Support - On-boarding Specialist

Broken Arrow, OK
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Tier 1 or 2 Support candidate, who will be working as an on-boarding Specialist to join a Contract assignment in Broken Arrow, Oklahoma. This role is ideal for an IT specialist who can provide hands-on technical assistance across desktop support, workstation deployment, and basic network connectivity in on-site environments. The position will focus on helping new client locations get up and running smoothly while delivering dependable day-to-day technical support. Responsibilities:• Provide on-site technical support for new client onboarding engagements, ensuring systems and user equipment are ready for business use.• Configure, deploy, and troubleshoot desktop and laptop systems running Windows 10 and Windows 11.• Set up PCs, peripherals, and related hardware while verifying proper connectivity and functionality.• Assist with basic network support tasks, including working with Ubiquiti UniFi and SonicWall firewall environments.• Support users with general IT issues, resolving escalated incidents and identifying practical solutions.• Coordinate with internal and client-side teams to maintain progress on onboarding activities and technical readiness.• Perform system checks, document completed work, and confirm that installed technology meets operational needs.• Provide support related to SharePoint access and general usage as part of the onboarding process.
2026-11-04T00:00:00Z

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