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157 results for Tech Support Manager jobs

Help Desk/Desktop Support Analyst
  • Fishers, IN
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Indiana. This short-term (60 days) contract position is ideal for someone with strong Microsoft Windows troubleshooting skills who can resolve day-to-day desktop, account, and ticket-based support issues efficiently. The role focuses on delivering responsive service, maintaining user access, and ensuring a reliable computing environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-line and desktop support for hardware, software, and Windows-related issues reported by employees.</p><p>• Diagnose technical problems, identify root causes, and complete timely resolutions for routine and moderately complex support requests.</p><p>• Manage incoming service desk tickets, document troubleshooting steps, and keep issue records accurate and up to date.</p><p>• Support user account administration tasks, including password resets, access changes, and directory updates within Active Directory.</p><p>• Install, configure, and maintain Windows 10 systems, standard desktop applications, and peripheral devices.</p><p>• Escalate unresolved incidents when needed and work with other technical teams to ensure issues are fully addressed.</p><p>• Deliver attentive end-user assistance in person, by phone, or through remote support tools while maintaining a high level of customer service.</p>
  • 2026-10-28T00:00:00Z
Help Desk/Desktop Support Analyst
  • Greenland, NH
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for an entry-level Help Desk/Desktop Support Analyst to join an onsite team for a contract assignment in the apparel manufacturing industry. This role offers a strong opportunity to build practical IT experience by supporting device rollouts, assisting end users, and learning established support processes in a hands-on environment. The selected candidate will contribute to daily desktop support activities, maintain accurate records, and deliver dependable service throughout the assignment.<br><br>Responsibilities:<br>• Support onsite setup and distribution of computers, mobile devices, and related equipment for employees<br>• Provide first-level technical assistance by diagnosing common hardware, software, and access issues<br>• Prepare and configure workstations, peripherals, and standard applications according to documented procedures<br>• Follow written workflows and operational checklists to complete deployment and support tasks accurately<br>• Record completed work, user issues, and status updates within tracking tools or service desk systems<br>• Assist with device assignment coordination to help ensure equipment is delivered to the appropriate users<br>• Troubleshoot basic desktop and network connectivity problems and escalate more complex matters when needed<br>• Maintain a courteous, detail-focused approach while assisting users and responding to support requests
  • 2026-11-05T00:00:00Z
Help Desk/Desktop Support Analyst
  • Okemos, MI
  • onsite
  • Temporary / Contract
  • 23.275 - 26.95 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support end users in Okemos, Michigan within the real estate and property sector. This Long-term Contract position focuses on resolving day-to-day technical issues, maintaining stable desktop operations, and delivering responsive assistance across Microsoft-based environments. The ideal candidate is comfortable handling service requests, troubleshooting workstation problems, and supporting users with professionalism and efficiency.<br><br>Responsibilities:<br>• Provide first-line technical assistance for desktop, laptop, and Windows-related issues reported by internal users.<br>• Diagnose and resolve common hardware, software, and access problems to minimize business disruption.<br>• Manage incoming service desk tickets, document troubleshooting steps, and ensure timely follow-up through resolution.<br>• Support user account needs within Active Directory, including access-related requests and routine updates.<br>• Install, configure, and maintain Microsoft Windows 10 systems to meet operational requirements.<br>• Escalate more complex incidents when necessary while keeping users informed on progress and next steps.
  • 2026-10-13T00:00:00Z
Help Desk/Desktop Support Analyst
  • White Plains, NY
  • onsite
  • Temporary / Contract
  • 31.3215 - 36.267 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join a fast-moving onsite IT team in White Plains, New York. This Contract position will focus on delivering advanced technical support across desktop systems, user accounts, endpoint devices, and core infrastructure services. The ideal candidate brings strong troubleshooting ability, a customer-first mindset, and the flexibility to manage both daily support needs and broader technology initiatives.<br><br>Responsibilities:<br>• Resolve complex technical issues affecting workstations, software, user access, and connected devices while serving as an escalation point for end-user support<br>• Provide hands-on support for Windows desktops, laptops, printers, mobile hardware, and other office technology used across the organization<br>• Administer account provisioning, permissions, and authentication tasks within directory services and related identity management platforms<br>• Support Microsoft 365 applications and services, including collaboration, productivity, and messaging tools used by employees<br>• Prepare, configure, deploy, and maintain endpoint devices through device management platforms and established support standards<br>• Perform imaging, software installation, patching, hardware replacements, and lifecycle refresh activities for user systems<br>• Assist with server support, hybrid environment administration, and troubleshooting across cloud-connected infrastructure<br>• Investigate and resolve network and remote connectivity issues involving VPN access, wireless service, switching, and other enterprise networking components<br>• Support conference room systems, telecommunications tools, and audiovisual equipment to help maintain smooth business operations<br>• Contribute to IT projects by assisting with rollouts, upgrades, migration-related tasks, documentation updates, and asset tracking
  • 2026-11-02T00:00:00Z
Help Desk/Desktop Support Analyst
  • Wauwatosa, WI
  • onsite
  • Temporary / Contract
  • 29.45 - 34.1 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide hands-on and remote technical support for employees in Wauwatosa, Wisconsin. This is a Contract position for a detail-oriented individual who can resolve Tier 2 issues across hardware, software, and workplace technology while delivering a strong customer service experience. The ideal candidate will help keep end-user systems operating effectively, contribute to IT initiatives, and support reliable day-to-day service delivery across the organization.<br><br>Responsibilities:<br>• Provide Tier 2 support for end users by diagnosing and resolving moderately complex issues involving desktops, laptops, operating systems, applications, and related IT equipment.<br>• Respond to service requests through established ticketing processes, prioritize incidents appropriately, and coordinate with other technical teams to drive timely resolution.<br>• Prepare, configure, and deploy user devices and support system setup activities to maintain consistent performance and minimize service interruptions.<br>• Monitor the health and functionality of end-user technology and take corrective action to restore stable operations when problems arise.<br>• Develop and update support guides, knowledge articles, and troubleshooting documentation to improve service continuity and assist future issue resolution.<br>• Participate in IT projects by organizing assigned support tasks, collaborating with stakeholders, and helping ensure successful implementation outcomes.<br>• Assist with technology purchasing activities when needed, including supporting requests for hardware, software, or related IT resources.<br>• Work across internal and external support partners to ensure smooth delivery of IT services in a large-scale business environment.
  • 2026-10-28T00:00:00Z
Help Desk/Desktop Support Analyst
  • Tucson, AZ
  • onsite
  • Temporary / Contract
  • 28 - 35 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in a manufacturing environment in Tucson, Arizona. This Long-term Contract position focuses on resolving desktop and account-related issues, maintaining reliable Windows-based systems, and delivering timely assistance through a structured support process. The ideal candidate is practical, service-oriented, and comfortable handling everyday technical problems with professionalism and efficiency.<br><br>Responsibilities:<br>• Provide first-line and desktop support for hardware, software, and access-related issues affecting end users.<br>• Investigate and resolve problems involving Microsoft Windows environments, including Windows 10 workstations and standard desktop applications.<br>• Manage user account support tasks within Active Directory, such as access updates, password assistance, and basic account maintenance.<br>• Receive, document, prioritize, and close service desk tickets while keeping support records accurate and up to date.<br>• Perform routine troubleshooting to identify root causes and restore user productivity with minimal disruption.<br>• Escalate more complex technical issues when needed and coordinate with internal support teams to ensure resolution.<br>• Set up, maintain, and support desktop and laptop systems to meet operational and business needs.<br>• Communicate clearly with employees regarding issue status, expected resolution timing, and recommended next steps.
  • 2026-10-28T00:00:00Z
Help Desk/Desktop Support Analyst
  • Battle Creek, MI
  • onsite
  • Temporary / Contract
  • 19.399 - 22.462 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support end users in Battle Creek, Michigan within a mission-driven non-profit environment. This Long-term Contract position focuses on delivering dependable desktop and technical assistance, resolving day-to-day Microsoft Windows issues, and ensuring a positive support experience. The ideal candidate is comfortable handling service desk requests, troubleshooting workstation problems, and supporting user account access with accuracy and professionalism.<br><br>Responsibilities:<br>• Provide front-line technical support for desktop, laptop, and basic system issues reported by end users.<br>• Troubleshoot Microsoft Windows 10 and related workstation problems to restore productivity as quickly as possible.<br>• Manage service desk ticket queues by documenting issues, prioritizing requests, and following through to resolution.<br>• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.<br>• Diagnose common hardware, software, and connectivity concerns using a practical and methodical approach.<br>• Communicate clearly with employees to gather issue details, explain solutions, and set expectations on next steps.<br>• Escalate more complex incidents when needed while maintaining accurate records of actions taken and current status.
  • 2026-10-20T00:00:00Z
Help Desk/Desktop Support Analyst
  • Boston, MA
  • onsite
  • Temporary / Contract
  • 35 - 45 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide high-quality technical support for employees in Boston, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, improving workplace technology, and delivering dependable service in both onsite and remote environments. The role will focus on desktop support, ticket ownership, endpoint administration, and continuous improvements that strengthen performance and user productivity.<br><br>Responsibilities:<br>• Resolve hardware, software, and access-related issues for internal users through timely and detail-focused service desk support.<br>• Manage incidents and service requests from initial intake to final resolution, while keeping users informed with clear status updates and expected timelines.<br>• Drive initiatives that enhance the employee technology experience by minimizing interruptions, improving system performance, and identifying opportunities to streamline recurring tasks.<br>• Maintain accurate technical records by documenting troubleshooting steps, solutions provided, and detailed case closure notes for future reference.<br>• Coordinate with specialized internal teams when advanced support is required, while retaining accountability for progress and communication until the issue is fully resolved.<br>• Support and optimize desktop environments, endpoint management platforms, collaboration tools, and business applications through configuration, maintenance, upgrades, and ongoing troubleshooting.<br>• Provide user guidance and informal training to help employees better utilize supported technologies and reduce repeat issues.<br>• Contribute to service management and change control practices by following established standards and participating in process improvement efforts.
  • 2026-10-14T00:00:00Z
Help Desk/Desktop Support Analyst
  • New York, NY
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide frontline technical assistance for retail kiosk environments in New York, New York. This Long-term Contract position focuses on maintaining reliable day-to-day system performance, responding quickly to user-reported issues, and helping store teams keep devices operational during business hours. The ideal candidate is comfortable working with Windows-based systems, handling service desk activity, and applying practical troubleshooting methods to resolve hardware and connectivity concerns.<br><br>Responsibilities:<br>• Oversee kiosk status dashboards and respond to system-generated alerts throughout retail operating hours to help maintain service availability.<br>• Conduct routine daily checks to confirm kiosks are functioning properly and verify performance after updates or changes are applied.<br>• Serve as the first point of contact for technical problems involving unresponsive screens, network interruptions, offline equipment, and peripheral malfunctions.<br>• Investigate and address incidents by following documented support procedures, using administrative tools, and performing basic device-level diagnostics.<br>• Guide store personnel through practical recovery steps such as restarting equipment, restoring wireless connections, cycling power, and maintaining camera cleanliness.<br>• Document support activity in the ticketing system and ensure issues are tracked, updated, and escalated when needed.<br>• Assist with Windows-based desktop and kiosk support tasks to promote stable operation across the retail environment.
  • 2026-10-20T00:00:00Z
Help Desk/Desktop Support Analyst
  • Chandler, AZ
  • onsite
  • Permanent / Full Time
  • 48000 - 50000 USD / Yearly
  • We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Chandler, Arizona. This role focuses on resolving desktop, system, and access-related issues while delivering responsive service in a detail-oriented office environment. The ideal candidate is comfortable troubleshooting Windows-based technology, managing support requests efficiently, and helping employees stay productive through timely issue resolution.<br><br>Responsibilities:<br>• Deliver second-level desktop and help desk support for hardware, software, and user access concerns across the office<br>• Investigate and resolve technical issues involving Windows workstations, peripherals, and common business applications<br>• Manage incoming service requests through the ticketing system, ensuring accurate updates, prioritization, and follow-through<br>• Support account-related tasks such as password assistance, permissions updates, and basic administration within Active Directory<br>• Set up, configure, and maintain desktop and laptop equipment for employees and new hires<br>• Escalate complex incidents when needed and collaborate with internal teams to restore service as quickly as possible<br>• Document troubleshooting steps, recurring issues, and resolutions to improve support efficiency and knowledge sharing
  • 2026-10-21T00:00:00Z
Help Desk/Desktop Support Analyst
  • Raleigh, NC
  • remote
  • Temporary / Contract
  • 17.4135 - 20.163 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to join a contract team supporting customers. In this role, you will serve as an early point of contact for technical issues, helping users resolve problems related to Windows-based systems, peripherals, point-of-sale equipment, and related support tools. This opportunity is well suited for someone who communicates clearly, stays organized in a ticket-driven environment, and enjoys delivering dependable customer service in a fast-paced support setting.<br><br>Responsibilities:<br>• Respond to incoming support requests from customers and provide timely assistance by phone, remote tools, and ticketing systems.<br>• Document new incidents thoroughly, update existing cases with clear notes, and maintain accurate records throughout the support process.<br>• Troubleshoot issues involving Windows 10 devices, desktop applications, scanners, registers, and other end-user hardware or software.<br>• Prioritize and triage service desk requests based on urgency, business impact, and established support procedures.<br>• Guide users through problem resolution steps while setting clear expectations and delivering a consistent customer experience.<br>• Escalate more complex technical concerns when needed and collaborate with team members to drive issues toward resolution.<br>• Participate in onboarding and training activities to learn support workflows, product environments, and customer interaction standards.<br>• Support a high volume of front-line requests as the team addresses increased ticket demand and ongoing service needs.
  • 2026-10-28T00:00:00Z
Help Desk/Desktop Support Analyst
  • Bridgewater, NJ
  • onsite
  • Temporary / Contract
  • 31.6635 - 36.663 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced healthcare environment in Bridgewater, New Jersey. This Long-term Contract position focuses on delivering reliable technical assistance, resolving day-to-day hardware and software issues, and ensuring employees can work efficiently across Microsoft-based systems. The ideal candidate brings a strong customer-service mindset, practical troubleshooting ability, and hands-on experience supporting Windows environments and directory-based user administration.<br><br>Responsibilities:<br>• Provide front-line technical support for desktop, laptop, and workstation issues reported by employees across the organization.<br>• Diagnose and resolve problems related to Microsoft Windows operating systems, user access, and common business applications in a timely manner.<br>• Manage service desk requests by documenting incidents, prioritizing work, and following through to resolution with clear user communication.<br>• Support account-related tasks within Active Directory, including user access updates, password assistance, and basic administrative maintenance.<br>• Troubleshoot hardware, software, and peripheral issues to minimize downtime and restore normal operations quickly.<br>• Escalate complex incidents when needed and collaborate with other IT team members to ensure effective problem resolution.<br>• Maintain accurate records of support activity, recurring issues, and applied fixes to improve service consistency.<br>• Assist with setup, configuration, and ongoing support of Windows 10 devices for new and existing users.
  • 2026-10-29T00:00:00Z
Help Desk/Desktop Support Analyst
  • Appleton, WI
  • onsite
  • Temporary to Hire
  • 30.4475 - 35.255 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to join a construction-focused organization in Appleton, Wisconsin on a contract-to-permanent basis. This position will support end users in a newly established office environment, combining hands-on desktop support with audio-visual assistance and strong customer interaction. The ideal candidate brings a proactive mindset, communicates well with employees at all levels including leadership, and is comfortable assisting a technically sophisticated engineering user base.<br><br>Responsibilities:<br>• Provide day-to-day desktop and service desk support for employees by resolving hardware, software, and operating system issues in a timely manner.<br>• Manage and update support tickets, document troubleshooting steps, and ensure incidents are tracked through to completion.<br>• Set up, install, and maintain workstations, peripherals, and related equipment for new and existing users.<br>• Support conference rooms and on-site audio-visual technology, including diagnosing issues and helping meetings run smoothly.<br>• Assist with basic network-related tasks such as equipment installation, device setup, and physical racking and stacking activities.<br>• Deliver clear technical guidance to end users and offer training that improves user confidence with workplace technology.<br>• Support user account access and directory-related tasks within Active Directory and Windows-based environments.<br>• Provide attentive, high-touch support to a workforce that includes executives and engineering teams using specialized design applications.<br>• Assist with troubleshooting and user support for engineering software such as Revit, Inventor, Vault, and AutoCAD Electrical when needed.
  • 2026-10-30T00:00:00Z
Help Desk/Desktop Support Analyst
  • Saint Louis, MO
  • onsite
  • Temporary to Hire
  • 20 - 25 USD / Hourly
  • We are looking for a dependable Help Desk/Desktop Support Analyst to join a manufacturing organization in Saint Louis, Missouri. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, supporting end users, and delivering a high level of customer service in a hands-on environment. The person in this role will assist with day-to-day desktop support, device setup, account access, and user onboarding while helping employees stay productive across common business technologies.<br><br>Responsibilities:<br>• Deliver technical assistance to employees through both desk-side and remote support for a wide range of hardware, software, and access-related issues.<br>• Investigate and resolve incidents involving desktops, laptops, mobile devices, printers, and other workplace technology equipment.<br>• Set up, configure, and maintain Windows and macOS systems along with essential business applications such as Microsoft 365.<br>• Support users with connectivity challenges, including wireless access and basic network-related troubleshooting.<br>• Prepare and deploy new computers by imaging devices, installing required software, and confirming proper system configuration.<br>• Administer user accounts and access permissions in directory services and other internal platforms as needed.<br>• Record support requests, troubleshooting steps, and final resolutions accurately within the service desk ticketing system.<br>• Keep the technical support area organized and monitor equipment inventory to help ensure devices and accessories are properly tracked.<br>• Guide employees on everyday technology best practices, including safe computing habits and general security awareness.<br>• Assist with new employee technology setup and orientation, including workstation readiness and initial IT support needs.
  • 2026-10-22T00:00:00Z
Help Desk/Desktop Support Analyst
  • Salt Lake City, UT
  • onsite
  • Temporary / Contract
  • 23 - 28 USD / Hourly
  • <p>Our client is looking for a Help Desk/IT Support Specialist to provide responsive technical support for employees in the Salt Lake area. This Long-term Contract position is ideal for someone who can quickly become a dependable point of contact for day-to-day IT issues while helping maintain a stable, secure, and productive user experience. The role supports a manufacturing organization and offers the opportunity to work closely with end users while contributing to reliable technology operations across multiple sites.</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line technical assistance for hardware, software, and access-related issues affecting office and plant-based employees.</p><p>• Diagnose and resolve desktop, laptop, peripheral, and Microsoft Windows problems to minimize user downtime.</p><p>• Administer user accounts and permissions in Active Directory and support core Microsoft 365 Enterprise services.</p><p>• Provide device support and enrollment assistance through Intune, including basic configuration and troubleshooting activities.</p><p>• Investigate routine network connectivity issues and coordinate with broader IT teams when escalation is needed.</p><p>• Guide employees on effective use of workplace technology by offering clear end-user training and practical support.</p><p>• Track, prioritize, and document support requests to ensure timely follow-up and consistent service delivery.</p><p>• Assist with operational IT activities that help senior team members focus on larger infrastructure, cybersecurity, and service improvement efforts.</p>
  • 2026-11-05T00:00:00Z
Help Desk/Desktop Support Analyst
  • Torrance, CA
  • onsite
  • Temporary / Contract
  • 19.7885 - 22.913 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced financial services environment in Torrance, California. This Long-term Contract position focuses on delivering dependable desktop and technical support, resolving day-to-day hardware and software issues, and ensuring a smooth user experience across Microsoft Windows systems. The ideal candidate brings strong troubleshooting ability, practical knowledge of Active Directory, and a responsive approach to managing service desk requests.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and peripheral issues, delivering timely solutions for end users.<br>• Diagnose and resolve Microsoft Windows 10 and related system problems, escalating more complex incidents when necessary.<br>• Manage service desk tickets from initial intake through resolution, keeping users informed and documenting outcomes clearly.<br>• Support user account administration tasks within Active Directory, including access updates, password resets, and basic account maintenance.<br>• Troubleshoot common software, hardware, and connectivity issues to minimize downtime and maintain productivity.<br>• Install, configure, and maintain desktop applications and operating system settings in alignment with organizational standards.<br>• Assist with workstation setup, device replacements, and routine technical support activities across the local office environment.<br>• Maintain accurate records of incidents, recurring issues, and support actions to improve service efficiency and knowledge sharing.
  • 2026-10-28T00:00:00Z
Help Desk/Desktop Support Analyst
  • Winters, CA
  • onsite
  • Temporary / Contract
  • 23 - 25 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance to employees across sites in Winters, California. This Long-term Contract position is ideal for someone who enjoys solving desktop and workstation issues, supporting end users with professionalism, and keeping service requests moving efficiently from intake through resolution. The role offers the opportunity to build experience across hardware, software, device setup, and day-to-day IT operations while working closely with the broader technology team.<br><br>Responsibilities:<br>• Serve as the first point of contact for incoming technical support requests and deliver timely assistance for computer and workstation issues.<br>• Record, track, and update service desk tickets with clear notes, resolution details, and status changes until completion.<br>• Escalate more complex incidents to senior IT staff when appropriate while contributing support on advanced cases to expand technical knowledge.<br>• Install, configure, and maintain desktops, laptops, handheld devices, and Windows-based operating systems for end users.<br>• Transfer user files and settings securely from existing equipment to replacement devices during refreshes and deployments.<br>• Communicate directly with employees to explain solutions, provide updates, and confirm that issues have been resolved satisfactorily.<br>• Support assigned IT initiatives and travel to multiple facilities or plant locations as needed to complete onsite work.<br>• Perform routine equipment and infrastructure upkeep, including inspecting and replacing filters or components associated with designated network or computer hardware.<br>• Troubleshoot hardware and software problems independently, verify completed work for accuracy, and assist with additional technology-related duties as assigned.
  • 2026-11-05T00:00:00Z
Help Desk/Desktop Support Analyst
  • Salinas, CA
  • onsite
  • Temporary / Contract
  • 28.5 - 30 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Salinas, California. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access issues while delivering responsive customer service. The role focuses on supporting Microsoft Windows environments, handling service desk requests, and keeping employees productive through timely troubleshooting and issue resolution.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and peripheral issues reported by end users.<br>• Respond to service desk requests, document work performed, and follow through to ensure problems are fully resolved.<br>• Troubleshoot Microsoft Windows 10 and related system issues to restore normal user operations quickly.<br>• Support account access needs, including user setup, password assistance, and permissions work within Active Directory.<br>• Diagnose and resolve basic software, hardware, and connectivity problems using established support procedures.<br>• Escalate more complex incidents when needed and collaborate with other IT team members to reach timely solutions.<br>• Install, configure, and maintain standard workstation applications and system settings in a Windows environment.
  • 2026-10-12T00:00:00Z
Senior IT Support Specialist
  • Mount Vernon, NY
  • onsite
  • Temporary to Hire
  • 31.6635 - 36.663 USD / Hourly
  • We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts.<br><br>Responsibilities:<br>• Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels.<br>• Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance.<br>• Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization.<br>• Diagnose and resolve problems affecting essential business applications and internal technology systems.<br>• Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects.<br>• Maintain accurate records for technology assets, equipment assignments, and support documentation.<br>• Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components.<br>• Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed.<br>• Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
  • 2026-11-04T00:00:00Z
Technical Accounting Manager
  • Parsippany, NJ
  • onsite
  • Permanent / Full Time
  • 130000 - 165000 USD / Yearly
  • <p>Fast growing industrial services company with international operations and a headquarters location in Central Morris County is seeking a strong Technical Accounting Manager.  The candidate will be responsible researching the impact of new or proposed accounting standards, interpretations or regulations from the SEC, FASB, AICPA, and EITF.</p><p>Prepare timely, high-quality white papers on all key technical matters for submission to the independent auditors and internal stakeholders and manage the resolution of financial reporting implications.</p><p>Assist in preparing and maintaining an up-to-date library of accounting policies and procedures.</p><p>Research business development technical accounting matters (both under US GAAP and IFRS) that could impact the estimated valuation of proposed transactions.</p><p><strong>CPA is required</strong> along with 5+ years of either straight Big 4 assurance / larger regional accounting firm or private industry experience in the Technical Accounting arena.  The position is hybrid with only 1-3 days in the office required….very flexible!!!     Strong ERP systems (Oracle or SAP) and Excel skills required here as well.   The company offers a very competitive salary in the $130-165k range depending on experience, plus bonus and excellent benefits.  Very high exposure to Sr. Management here as well.  </p><p><br></p>
  • 2026-10-14T00:00:00Z
Technical Accounting Manager
  • Lakewood, CO
  • onsite
  • Permanent / Full Time
  • 120000 - 140000 USD / Yearly
  • We are looking for a Technical Accounting Manager to oversee complex accounting matters, external reporting, and compliance activities in Lakewood, Colorado. This position plays a central role in preparing public company filings, evaluating accounting guidance, and supporting accurate financial reporting across reporting cycles. The ideal candidate brings strong technical accounting knowledge, experience with regulatory reporting, and the ability to work effectively with cross-functional stakeholders.<br><br>Responsibilities:<br>• Direct the preparation and detailed review of quarterly and annual external reports, including Forms 10-Q, 10-K, and related disclosures.<br>• Evaluate accounting issues by researching applicable U.S. GAAP and IFRS guidance and translating requirements into practical recommendations.<br>• Draft formal accounting memoranda and position papers for significant, unusual, or complex business transactions.<br>• Support monthly, quarterly, and annual close activities to help ensure complete, accurate, and compliant financial reporting.<br>• Coordinate with internal and external auditors by providing documentation, resolving inquiries, and assisting with audit and review procedures.<br>• Track newly issued accounting standards and determine their potential effect on financial statements, disclosures, and policies.<br>• Strengthen and maintain internal controls related to financial reporting and disclosure accuracy.<br>• Partner with teams across finance, legal, tax, and operations to address reporting implications, policy application, and transaction-related accounting matters.<br>• Contribute to special projects focused on technical accounting analysis, compliance initiatives, and process enhancements.
  • 2026-10-08T00:00:00Z
Technical Accounting Manager
  • San Jose, CA
  • onsite
  • Temporary to Hire
  • 75 - 100 USD / Hourly
  • Senior SEC Reporting Manager<br>We are seeking an experienced Senior SEC Reporting Manager to lead all aspects of external financial reporting and regulatory compliance. This role is responsible for the preparation and integrity of SEC filings, technical accounting, equity and stock-based compensation accounting, SOX compliance, and cross-functional coordination with auditors, legal counsel, FP&amp;A, and executive leadership.<br><br>The ideal candidate brings deep public-company reporting experience, strong technical expertise, and the ability to operate hands-on in a fast-paced, deadline-driven environment.<br><br>Key Responsibilities:<br>External Reporting &amp; Filings<br>• Lead preparation and filing of all SEC reports, including 10–K, 10–Q, 8–K, proxy statements, and annual reports<br>• Oversee the preparation and review of quarterly and annual financial statements, including footnotes, EPS calculations, equity rollforwards, and non-GAAP/aEBITDA disclosures<br>• Ensure accuracy, completeness, and integrity of XBRL tagging and SEC filings<br>• Monitor emerging SEC regulations and disclosure requirements and assess impact<br><br>Technical Accounting &amp; Equity<br>• Manage all aspects of stock-based compensation accounting, including equity reconciliations, PSU tracking, and related audit and tax support<br>• Prepare and review capitalized software accounting, including R&amp;D labor deferrals and related journal entries<br>• Conduct technical accounting research and prepare position memos (approximately 4–6 per quarter)<br>• Evaluate investments, equity transactions, and complex financial activities for accounting and disclosure implications<br><br>Audit, Governance &amp; Controls<br>• Lead quarterly review and annual audit processes in coordination with external auditors<br>• Partner with internal and external legal counsel on proxy filings, disclosures, and corporate governance matters<br>• Support domestic and international statutory audits (including UK statutory audit)<br>• Lead quarterly Disclosure Committee meetings and prepare materials for Audit Committee and CFO<br>• Oversee SOX compliance and internal controls related to SEC reporting and collaborate with external SOX partners<br>Corporate Finance &amp; Operations<br>• Oversee cash-related corporate activities, including stock repurchases, dividends, and related filings<br>• Prepare Excise Tax filings and other required corporate filings<br>• Partner with FP&amp;A on quarterly results and earnings support<br>• Lead or contribute to cross-functional accounting and regulatory initiatives<br>Qualifications:<br>• Bachelor’s degree in Accounting, Finance, or related field<br>• 15+ years of progressive accounting experience, including Big 4 and publicly traded company SEC reporting experience<br>• Proficiency with Workiva, Equity Edge Online, and XBRL<br>• Deep knowledge of U.S. GAAP, SEC regulations, and technical accounting standards<br>• Proven ability to manage multiple deadlines and operate effectively in a hands-on capacity<br>• Strong written and verbal communication skills, with experience presenting to executive leadership and audit committees<br>• Advanced Excel and financial reporting systems expertise<br>• Ability and willingness to “roll up sleeves” and consistently meet tight deadlines
  • 2026-11-05T00:00:00Z
Senior Desktop Support Analyst
  • Worcester, MA
  • onsite
  • Permanent / Full Time
  • 75000 - 85000 USD / Yearly
  • We are looking for an experienced Senior Desktop Support Analyst to provide high-touch technical support in Worcester, Massachusetts. This role focuses on delivering dependable assistance to senior leaders across macOS, Windows, mobile platforms, and productivity tools while ensuring a seamless end-user experience. The ideal candidate brings strong technical judgment, effective communication skills, and the ability to navigate urgent issues in a fast-paced university environment.<br><br>Responsibilities:<br>• Provide white-glove technical assistance to executive users, with primary support for macOS devices as well as Windows systems, mobile technology, and collaboration platforms.<br>• Take full ownership of support requests, guiding each issue from initial assessment through troubleshooting, follow-up, and final resolution.<br>• Partner with internal technology teams and external service providers to address escalated or complex technical problems efficiently.<br>• Prepare and support executive meetings, presentations, and other high-visibility events to help ensure technology operates without disruption.<br>• Translate technical concepts into clear, practical guidance for users who may not have a technical background.<br>• Build strong working relationships with senior leadership by handling sensitive matters with professionalism and discretion.<br>• Monitor patterns in support activity, identify recurring problems, and propose improvements to enhance service quality and operational efficiency.
  • 2026-11-02T00:00:00Z
IT Support/Inventory Technician
  • Smyrna, GA
  • onsite
  • Temporary / Contract
  • 25 - 27 USD / Hourly
  • <p><strong>Overview</strong></p><p>We are seeking a Support Desk &amp; Inventory Technician to support end-user technology, device deployment, and IT asset management. This role is responsible for the full lifecycle of company hardware, including ordering, inventory tracking, deployment, refreshes, returns, and shipping coordination. The position also provides Tier 1/Tier 2 support for Windows devices and Microsoft 365 applications while assisting with onboarding, offboarding, and basic Microsoft 365 and Entra ID administration.</p><p><br></p><p>This is an excellent opportunity for an IT professional who enjoys a mix of hands-on hardware support, help desk troubleshooting, inventory management, and user administration.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Configure, deploy, refresh, and support laptops and other end-user devices using Microsoft Autopilot.</li><li>Manage the full lifecycle of IT assets, including inventory tracking, equipment preparation, shipping, receiving, and redeployment.</li><li>Maintain accurate asset records, including device ownership, status, and lifecycle information.</li><li>Provide Tier 1 and Tier 2 support for Windows devices, Microsoft 365 applications, and common end-user technology issues.</li><li>Troubleshoot hardware, software, access, and connectivity problems, escalating complex issues when appropriate.</li><li>Support employee onboarding and offboarding, including device provisioning, account setup, equipment recovery, and device reimaging.</li><li>Perform routine Microsoft 365 and Entra ID administration, including user provisioning, password resets, license assignments, and group management.</li><li>Assist with Microsoft 365 security and access management activities, including group policies and conditional access controls.</li><li>Document support procedures and technical solutions to improve operational efficiency and knowledge sharing.</li><li>Leverage AI and emerging technologies to streamline workflows, improve operational processes, and support continuous improvement initiatives.</li></ul>
  • 2026-10-28T00:00:00Z
Help Desk/Desktop Support Analyst (travel)
  • Sandy, UT
  • onsite
  • Permanent / Full Time
  • 54000 - 62000 USD / Yearly
  • <p>We are looking for a hands-on Help Desk/Desktop Support Analyst to support technology operations for an organization in Sandy, Utah. This position blends user support, desktop administration, on-site technical work, and documentation, making it ideal for someone who enjoys solving problems in an office settings. The role includes seasonal travel to multiple locations and requires a dependable, detail-oriented individual who can maintain consistent standards while delivering responsive technical assistance.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-line technical support for staff, resolving issues related to Windows computers, Microsoft 365, printers, browsers, security software, and network connectivity.</p><p>• Set up, configure, maintain, and replace desktop systems and related hardware while ensuring devices meet established operational standards.</p><p>• Assist with operating system imaging, software deployment, patching, and application configuration across user workstations and shared environments.</p><p>• Travel to school and office sites to install workstations, support computer lab rollouts, and complete assigned technology refresh initiatives.</p><p>• Diagnose equipment failures, manage support tickets through resolution, and coordinate with external service providers when repairs are needed.</p><p>• Install and maintain structured cabling for voice and data connections, including basic termination, testing, cable organization, and equipment mounting.</p><p>• Create and update technical procedures, configuration records, and support documentation to promote consistency and efficient issue resolution.</p><p>• Provide support during after-hours or weekend assignments as needed and contribute to projects that require seasonal multi-state travel.</p><p>• Track hardware assets and maintain accurate inventory information for deployed and retired equipment.</p>
  • 2026-10-22T00:00:00Z
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