<p>We are looking for a meticulous Help Desk Analyst II to join our team in Tampa, Florida and work fully onsite. This Contract-to-permanent position is ideal for a tech-savvy individual with strong problem-solving abilities and a passion for delivering exceptional IT support. In this role, you will handle Tier I support tasks, providing technical assistance to customers while ensuring efficient ticket management and documentation.</p><p><br></p><p>Responsibilities:</p><p>• Provide Tier I technical support to customers, addressing hardware, software, and network-related issues.</p><p>• Utilize troubleshooting techniques to resolve customer problems and optimize workflow efficiency.</p><p>• Manage and prioritize service desk tickets to ensure timely and accurate resolutions.</p><p>• Maintain detailed documentation of calls, solutions, and customer interactions for team collaboration and continuity.</p><p>• Foster positive relationships with coworkers, customers, and vendors through effective communication.</p><p>• Apply knowledge of computer systems and networks to identify and resolve technical challenges.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Travel to client sites as needed to deliver on-site support services.</p><p>• Uphold confidentiality standards when handling sensitive information.</p><p>• Stay updated on emerging technologies to contribute to ongoing improvements in service delivery.</p>
We are looking for a skilled IT Storage Engineer to join our team in Tampa, Florida. In this Contract-to-Permanent role, you will play a critical part in designing, implementing, and maintaining advanced storage solutions within a Linux-based environment. This position requires hands-on expertise in storage technologies and scripting, ensuring seamless integration and optimal performance of storage infrastructure.<br><br>Responsibilities:<br>• Design, implement, and manage Linux-based storage systems to meet performance and scalability requirements.<br>• Optimize storage solutions for capacity, reliability, and availability.<br>• Configure and maintain file systems such as ext4, Btrfs, and other advanced technologies.<br>• Administer storage protocols and technologies, including iSCSI and distributed storage.<br>• Monitor, troubleshoot, and resolve storage-related issues to minimize downtime.<br>• Collaborate with cross-functional teams to integrate storage solutions with overall infrastructure.<br>• Automate storage provisioning and maintenance tasks using scripting languages like Bash and Python.<br>• Ensure data security and compliance with industry standards, including encryption and access controls.<br>• Perform capacity planning and conduct performance tuning for storage systems.<br>• Keep up-to-date with emerging storage technologies and recommend enhancements to existing systems.
<p>We are looking for an experienced Systems Administrator to join our team in Tampa, Florida and work fully onsite. This contract-to-permanent position offers the opportunity to work with diverse clients ranging from small businesses to large enterprise networks. The role involves providing both remote and onsite technical support, managing advanced server environments, and leading technology projects.</p><p><br></p><p>Responsibilities:</p><p><br></p><p><br></p><p>****MUST HAVE NETWORK AND SERVER EXPERIENCE AND BE CLIENT FACING****</p><p><br></p><p><br></p><p>• Monitor and maintain client networks, including servers, switches, routers, firewalls, and specialized equipment.</p><p>• Manage Microsoft server solutions, including on-premises and cloud-based environments, as well as Azure integrations and backup systems.</p><p>• Provide support for Microsoft 365 Business applications and Office 2021 or later.</p><p>• Lead or participate in technology projects to ensure successful implementation and client satisfaction.</p><p>• Collaborate with team members to share knowledge and develop effective solutions for technical challenges.</p><p>• Train end users on the proper use of computers, servers, and network resources.</p><p>• Offer recommendations to improve products and services based on client feedback and evolving needs.</p><p>• Perform physical tasks such as handling boxes and equipment as required.</p><p>• Assist with troubleshooting workstations, networks, and IP topology issues.</p>
<p>We are looking for a detail-oriented Bookkeeper to join the team in east Tampa! </p><p><br></p><p>This role requires a strong background in bookkeeping and office administration, with a focus on managing financial transactions, reconciling accounts, and overseeing payroll. </p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable processes, including maintaining the AP inbox, preparing monthly payments, and reconciling purchase orders with invoices.</p><p>• Handle accounts receivable tasks, such as generating invoices, completing necessary forms, and ensuring proper payment postings.</p><p>• Process payroll for a team of employees across the state of Florida.</p><p>• Perform bank reconciliations for multiple accounts to ensure accuracy between general ledger entries and bank statements.</p><p>• Oversee credit card reconciliations and ensure transactions are accurately recorded.</p><p>• Assist with administrative duties as required. </p>
<p>We are looking for an experienced Lead Infrastructure Engineer specializing in systems and networking to join our team in Plant City, Florida. This Contract-to-Permanent position offers an exciting opportunity to lead technical initiatives in a Managed Services Provider environment while contributing to the growth and success of a dynamic team. The role involves hands-on work with cutting-edge technologies and collaboration across diverse technical domains.</p><p><br></p><p>Responsibilities:</p><p>• Lead and guide a team of Systems Engineers to ensure effective delivery of technical solutions and foster growth and development.</p><p>• Design, implement, and manage advanced network architectures across a variety of client environments.</p><p>• Administer and maintain Hyper-V Clustering systems with a focus on reliability and scalability.</p><p>• Configure and optimize Microsoft 365, Azure, and Intune platforms to meet client requirements.</p><p>• Collaborate with internal teams and clients to translate technical needs into actionable solutions.</p><p>• Deliver onsite technical support in the Plant City, Florida area when required.</p><p>• Ensure security and compliance across all systems and networks.</p><p>• Troubleshoot and resolve complex networking and system issues efficiently.</p><p>• Provide detailed documentation and reports on system configurations and network operations.</p>
