<p>We are looking for a skilled Controls Engineer to join our team in Jacksonville, Florida. As a Contract-to-Permanent role, it offers an excellent opportunity for professionals seeking to contribute to innovative solutions while advancing their careers. This is an onsite role in Jacksonville, FL.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Engineer electrical distribution systems</strong> (low to medium voltage), crafting detailed single-line diagrams, wiring schematics, and electrical layouts.</li><li><strong>Specify and select critical components</strong> like MCCs, VFDs, transformers, and distribution panels.</li><li><strong>Develop tailored control solutions</strong> based on in-depth project analysis, ensuring compliance with industry standards and regulations.</li><li><strong>Produce and manage essential technical documentation</strong>, including equipment specs and system schematics.</li><li><strong>Conduct comprehensive electrical system studies</strong>, covering load analysis, voltage drop, short circuit, arc flash, and coordination.</li><li><strong>Lead field inspections and system start-ups</strong> to validate performance and operational integrity.</li><li><strong>Deliver remote technical support</strong> to optimize systems and resolve issues.</li><li><strong>Collaborate across teams</strong> (project management, field service, clients) for smooth project delivery.</li><li><strong>Oversee multiple projects concurrently</strong>, consistently meeting deadlines and deliverables.</li><li><strong>Analyze customer requirements and project goals</strong> to guide system design.</li></ul><p><br></p>
<p>Our client is an well-established construction business with growing operations that is seeking a Senior Cost Analyst to join their expanding team in Arlington, Virginia. This role is integral to the construction accounting team, focusing on cost management, budgeting/forecasting, financial reporting, and collaboration with project executives. The ideal candidate will bring expertise in analyzing budgets and providing accurate projections to support decision-making and organizational success.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive reviews and updates of budgets and job status reports for multiple construction projects on a monthly basis.</p><p>• Deliver monthly profit projections and create dashboards to provide actionable insights for management.</p><p>• Facilitate job status meetings with stakeholders and project teams to ensure accurate and timely reporting.</p><p>• Provide guidance to entry-level cost engineers and other team members, fostering skill development and knowledge sharing.</p><p>• Train office and field staff in the use of project management software, ensuring efficient system utilization.</p><p>• Prepare and compile various monthly financial reports for senior leadership and company executives.</p><p>• Analyze project costs to identify risks, opportunities for savings, and implement mitigation strategies.</p><p>• Assist in the preparation of new construction project proposals, providing detailed cost analysis and recommendations.</p><p>• Support project executives in managing subcontractor agreements, change orders, and cost reporting.</p><p>• Audit and reconcile project performance using specialized project management software to ensure accuracy and compliance.</p>
<p>We are offering a long term contract employment opportunity for a Systems Engineer in Las Vegas, Nevada. The role focuses on optimizing Microsoft System Center Configuration Manager (SCCM) deployments in a large-scale gaming environment. As a Systems Engineer, you will be collaborating with various IT and support teams, managing SCCM deployments, and troubleshooting related issues to ensure a smooth end-user experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Administering SCCM for software deployment, updates, and system imaging to maintain efficient operations</li><li>Collaborating with IT and support teams to ensure configuration management aligns with security policies</li><li>Monitoring the SCCM infrastructure, tracking software usage, and optimizing deployments to improve system performance and efficiency</li><li>Troubleshooting and resolving SCCM-related issues, performing root cause analysis to prevent recurring problems</li><li>Documenting configurations, processes, and troubleshooting guides to support knowledge sharing within the team</li><li>Utilizing DELL EMC Technologies, Dell Technologies, Active Directory, Automation, and Backup Technologies to enhance system engineering tasks</li><li>Leveraging knowledge of Microsoft Windows Server, Software Packages, and Diagnosis for system administration and management.</li></ul>
<p>A Robert Half client is in the process of expanding their team and are currently seeking a Senior Accounting & Reporting Analyst. The role primarily involves the application of GAAP Accounting principles and SOX - Sarbanes-Oxley regulations in a materials and manufacturing industry setting. This opportunity is ideal for applicants who are success driven in handling audits, variance analysis, and month-end close activities. This client is pre-IPO and looking to grow their finance team! This is an amazing opportunity for someone looking to grow their career! </p><p><br></p><p>Responsibilities:</p><p>• Apply knowledge of US GAAP and SOX - Sarbanes-Oxley in accounting processes</p><p>• Conduct audits as required and ensure compliance with relevant standards</p><p>• Manage month-end activities, ensuring all financial reporting is completed on time</p><p>• Analyze financial variances, identifying key trends and financial status</p><p>• Use SAP for various accounting tasks, ensuring optimal utilization of this ERP system</p><p>• Maintain accurate records and perform reconciliations as part of regular duties</p>
We are offering a short term contract employment opportunity in the financial sector, located in Ann Arbor, Michigan. We are seeking a Financial Analyst to join our team. As a Financial Analyst, your main role will be to review financial data, provide financial reporting, and assist in the strategic planning process. <br><br>Responsibilities:<br>• Analyzing financial statements, budgets, and reports to identify trends and potential areas for cost savings.<br>• Using historical data to forecast future business performance and suggesting strategies for improvement.<br>• Developing models to evaluate investment opportunities, assess risks, and aid in decision-making processes.<br>• Researching industry trends, market conditions, and competitors to inform strategic planning.<br>• Collaborating with executives to provide recommendations based on financial analysis to align objectives with budgeting and strategic initiatives.<br>• Ensuring compliance with financial regulations and company policies.<br>• Preparing detailed reports and presentations for stakeholders, highlighting key metrics, and providing actionable insights.<br>• Utilizing accounting software systems and CRM for efficient management of accounting functions.<br>• Employing data mining techniques to assist in financial reporting and budget processes.<br>• Managing capital and ensuring accurate annual, internal, and monthly financial reporting.<br>• Conducting budgeting and forecasting activities, including profit and loss analysis.<br>• Performing variance analysis and using Microsoft Excel for various tasks.
<p>Position: IT INFRASTRUCTURE SUPPORT ANALYST</p><p>Location: Territory includes: Iowa City, Cedar Rapids, Muscatine, Iowa</p><p><strong>Salary: $50,000 - 65,000 + FULL BENEFITS + COMPANY CAR</strong></p><p><br></p><p>*** For immediate and confidential consideration, please send a message to Shawn M Troy - Technology Practice Director with Robert Half - on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</p><p><br></p><p>Robert Half is looking for an IT INFRASTRUCTURE SUPPORT ANALYST professionals for a permanent direct hire full time position for the Cedar Rapids - Iowa City - Muscatine Corridor <strong>(this would be your territory using a COMPANY CAR!)</strong> This individual will work for a small to medium sized client company who is a leader in their space.</p><p><br></p><p>In this role you will apply your array of IT Infrastructure support and trouble-shooting skills ranging from desktop, hardware, software, networking, systems and more. Tremendous opportunity to continue to grow your IT career, learn more, be supported and obtain excellent compensation + <strong>full benefits + company car, no overnight travel. This position is core business hours, Monday thru Friday.</strong></p><p><br></p><p>It is a perfect time to bring your expertise to this IT INFRASTRUCTURE SUPPORT ANALYST within the Cedar Rapids, Iowa City, and Muscatine, Iowa area. You will be a part of a thriving and stable organization and have the opportunity advancement and growth. Exceptional benefits!</p><p><br></p><p>Requirements:</p><p>• Consideration given to candidates with degree and 1+ year experience to non-degree candidates with 3+ years or more of experience in prior desktop support, network and or system experience:</p><p>○ Windows XP/7/10, Server 2003 - 2016, DNS, CHCP, LAN, Networking, routers, switches, desktop support, hardware, software, other</p><p>• Must be self-directed, continuous learner, with good customer service skills</p><p>• Clean driving record and ability to pass a background check</p><p><br></p><p><br></p><p>*** For immediate and confidential consideration, please send a message to Shawn M Troy on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 319-362-8606 or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***</p>
<p>We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support in a dynamic environment. This long-term contract position is based in San Jose, California, and involves assisting users with Tier 1 and Tier 2 desktop support while maintaining a focus on excellent customer service. If you have a passion for solving technical issues and a strong ability to communicate with non-technical users, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 desktop support to end-users, addressing both software and hardware issues.</p><p>• Troubleshoot and resolve problems with devices such as monitors, docking stations, and other peripherals.</p><p>• Provide support for Active Directory, Windows 10, and other Windows-based systems.</p><p>• Manage and resolve service desk tickets in a timely and efficient manner.</p><p>• Offer technical assistance for platforms such as Okta, Zoom, and Slack.</p><p>• Document troubleshooting steps and solutions to contribute to the internal knowledge base.</p><p>• Travel to various sites as needed to provide on-site technical support.</p><p>• Communicate complex technical concepts clearly to non-technical users.</p><p>• Ensure a high level of customer satisfaction by delivering prompt and courteous service.</p>
<p>We are looking for a skilled IT Business Analyst to join our team in Southern California. This is a long-term contract position within the automotive industry, offering an opportunity to work on enterprise-wide digital transformation projects with a diverse group of stakeholders. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to manage complex business requirements in both Agile and Waterfall delivery models.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive system analyses for assigned projects, including enhancements to new or existing systems, following Agile and Waterfall methodologies.</p><p>• Facilitate workshops and sessions such as data analysis, business process reviews, and workflow creation to drive project success.</p><p>• Gather, refine, and validate intricate business requirements, transforming them into a clear and prioritized backlog.</p><p>• Coordinate and lead meetings with multiple stakeholders, ensuring effective communication and distributing detailed meeting minutes.</p><p>• Provide production system support as needed, troubleshooting issues and maintaining operational efficiency.</p><p>• Design and execute test cases, including white-box and black-box testing, for systems involving complex batch and online processing.</p><p>• Prepare and deliver presentations and communication materials tailored to various stakeholder groups, including business teams.</p><p>• Occasionally manage project plans, oversee staff tasks, and report progress to ensure alignment with organizational goals.</p><p>• Collaborate with cross-functional teams to ensure smooth integration of consumer-facing websites and digital platforms.</p><p>• Innovate and multitask effectively with minimal supervision to deliver high-quality results.</p>
<p>We are looking for an experienced Systems Engineer to join our team in Panyesville, Minnesota. In this role, you will lead initiatives to design, implement, and maintain cutting-edge infrastructure solutions while mentoring a team of experienced professionals. </p><p><br></p><p>Responsibilities:</p><p>• Lead the development and implementation of enterprise infrastructure solutions, including servers, storage, networking, virtualization, and cloud technologies.</p><p>• Provide technical guidance and support to the Systems Support team, addressing escalated issues and ensuring efficient task management.</p><p>• Oversee infrastructure and AI-related projects, ensuring alignment with organizational goals and strategies.</p><p>• Design and implement infrastructure to support AI initiatives, including data pipelines, model training, and inference workloads.</p><p>• Collaborate with cross-functional teams to deploy and maintain AI tools, APIs, and services such as machine learning platforms and computer vision systems.</p><p>• Ensure the creation and upkeep of technical documentation and standard operating procedures.</p><p>• Mentor team members to enhance their technical expertise and accountability while facilitating proper onboarding and training.</p><p>• Maintain server and security configurations in compliance with industry standards and best practices.</p><p>• Plan and execute the installation, configuration, and testing of hardware, software, and system management tools.</p><p>• Promote proactive system management practices, including monitoring, patching, and endpoint configuration.</p>
We are looking for a dedicated Payroll Analyst to join our team in Coppell, Texas. In this role, you will play a crucial part in ensuring the accuracy and efficiency of payroll processes, while providing support and expertise to resolve payroll-related issues. Your contributions will directly impact employee satisfaction by ensuring timely and accurate compensation.<br><br>Responsibilities:<br>• Reconcile payroll and time data to ensure accurate alignment between systems and payment outcomes.<br>• Serve as a key escalation point for payroll issues, resolving discrepancies and addressing inquiries.<br>• Provide training and coaching to Payroll Specialists, enhancing their knowledge and problem-solving capabilities.<br>• Develop and maintain standard operating procedures and documentation for payroll processes.<br>• Conduct regular payroll audits to identify errors and implement measures to improve compliance.<br>• Collaborate with teams across Finance, HR, and Operations to support new labor and pay-related initiatives.<br>• Lead testing and validation of system changes, upgrades, and implementations within Oracle Cloud Payroll and Time & Labor.<br>• Monitor tip compliance and ensure restaurant tip-sharing practices adhere to regulatory standards when applicable.
Systems Engineer,Active Directory,Microsoft Windows Server,Azure Active Directory,Citrix Technolo<br><br>Microsoft Systems Engineer to support the infrastructure needs of a dynamic biotechnology organization. This role is responsible for designing, implementing, and maintaining Microsoft-based systems critical to scientific research, clinical development, and enterprise operations. Ideal candidates will have a deep understanding of the biotech sector’s compliance requirements and the agility to adapt to a fast-paced innovation-driven environment.<br> Key Responsibilities<br>• Design, implement, and manage Microsoft systems including Windows Server, Active Directory, Microsoft 365, and Azure.<br>• Ensure system reliability, scalability, and performance to support lab operations and data-heavy workloads.<br>• Collaborate with scientists, researchers, and business teams to translate technical requirements into system solutions.<br>• Monitor and troubleshoot complex issues across hybrid environments (on-premise, cloud, and virtualized infrastructure).<br>• Maintain security protocols in compliance with FDA, HIPAA, and GxP standards.<br>• Develop automation scripts and workflows using PowerShell and other tools to improve efficiency and reduce errors.<br>• Provide Tier 3 support for Microsoft infrastructure and related applications.<br>• Document configurations, processes, and SOPs to meet audit and regulatory standards.
<p>We are seeking an analytical and detail-oriented <strong>Payroll Analyst</strong> to join our finance and accounting team. As a Payroll Analyst, you will oversee payroll operations, analyze payroll trends, and ensure accurate compensation for employees while adhering to all compliance regulations. This position is critical to maintaining employee satisfaction and the integrity of payroll processes. The ideal candidate has strong payroll knowledge, problem-solving skills, and experience with payroll systems and regulations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and administer payroll processing for all employees, ensuring compliance with company policies and applicable regulations.</li><li>Analyze payroll data for accuracy and resolve discrepancies related to payments, deductions, and taxes. (Source: 2026 RH Salary Guide.xlsx)</li><li>Maintain payroll records, ensuring accuracy and compliance with audit requirements.</li><li>Prepare payroll reports and analytics to provide insights to management on payroll spending, trends, and forecasts.</li><li>Respond to employee inquiries regarding payroll-related matters, including taxes, deductions, and bonuses.</li><li>Review and ensure timely submission of payroll information across departments.</li><li>Collaborate with HR and Finance teams to integrate employee data into payroll systems, including onboarding, compensation changes, and terminations.</li><li>Process and reconcile payroll liabilities, including federal and state taxes, benefits, retirement plans, and garnishments.</li><li>Support internal and external audits by preparing all necessary payroll documentation and reports.</li><li>Stay updated on changes to payroll laws and regulations and implement necessary updates in payroll procedures.</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst to join our team in West Jefferson, Ohio. This long-term contract position offers an excellent opportunity to provide technical support and assist with IT-related tasks. If you have a knack for solving technical issues and a strong understanding of IT systems, we encourage you to apply.<br><br>Responsibilities:<br>• Provide comprehensive support for desktop computers, laptops, and mobile devices.<br>• Diagnose and resolve hardware, software, and network-related problems.<br>• Manage basic system administration tasks, including user accounts, permissions, and updates.<br>• Monitor, configure, and maintain network systems to ensure operational efficiency.<br>• Create and update documentation for technical procedures and solutions.<br>• Offer assistance on IT-related projects and initiatives as required.<br>• Respond to service desk tickets promptly and ensure timely resolutions.<br>• Deliver technical guidance to users both on-site and remotely.
We are looking for a skilled Desktop Support Analyst to join our team in New York, NY, on a Contract to permanent basis. In this role, you will provide technical assistance and support to ensure seamless operation of desktop environments and IT systems. Your ability to troubleshoot, manage priorities, and deliver exceptional customer service will be critical to your success.<br><br>Responsibilities:<br>• Provide technical support for Windows 10 systems, including troubleshooting hardware and software issues.<br>• Assist with the configuration and maintenance of laptops, tablets, and other devices.<br>• Manage and resolve issues within the Office 365 suite, including Exchange, OneDrive/SharePoint, and Teams.<br>• Support PC imaging and ensure proper setup for new devices.<br>• Maintain and troubleshoot Active Directory accounts and permissions.<br>• Address networking fundamentals, ensuring connectivity and system performance.<br>• Collaborate with team members to prioritize and resolve IT issues effectively.<br>• Document and track support cases to ensure timely resolution and follow-up.<br>• Stay updated on emerging technologies and contribute to process improvements.<br>• Provide guidance on best practices for IT usage and security.
We are looking for a skilled Data Analyst to support faculty data management within a higher education environment. This role will involve maintaining accurate records of faculty information, ensuring data integrity, and assisting with reporting efforts. This is a long-term contract position based in Hamilton, New Jersey.<br><br>Responsibilities:<br>• Manage and maintain faculty data, including CVs, appointments, and credentials, within designated systems such as Interfolio or Faculty Success.<br>• Verify the accuracy and consistency of faculty information to ensure compliance with institutional standards.<br>• Coordinate with various departments to collect and confirm faculty data as needed.<br>• Conduct audits of faculty records to identify and resolve discrepancies.<br>• Generate detailed reports based on faculty data to support institutional decision-making.<br>• Assist with the implementation and optimization of faculty information systems.<br>• Follow strict confidentiality protocols when handling sensitive faculty information.<br>• Collaborate with stakeholders to improve processes for data entry and management.<br>• Utilize Microsoft SQL Server and SQL queries to analyze and retrieve database information.
<p>Our client is looking for an experienced Credit Analyst to join their team in Houston, Texas. The ideal candidate will have a strong background in financial statement analysis, credit evaluation, and commercial collections, contributing to the success of our wholesale distribution operations. This role requires collaborative communication with both clients and internal departments to ensure accurate reporting and payment processing.</p><p><br></p><p>Responsibilities:</p><p>• Analyze financial statements to assess creditworthiness and evaluate risk.</p><p>• Manage commercial collections by following up with clients and resolving outstanding balances.</p><p>• Prepare detailed reports on collection activities and account statuses.</p><p>• Process and post payments accurately in accordance with company policies.</p><p>• Collaborate with internal teams to streamline credit and collection workflows.</p><p>• Maintain and update credit applications to ensure compliance with organizational standards.</p><p>• Utilize accounting software systems, ERP, and CRM tools to manage accounts receivable and credit operations.</p><p>• Monitor accounts receivable balances and implement strategies to improve collection rates.</p><p>• Provide insights and recommendations to improve the efficiency of credit evaluation processes.</p>
<p>Are you ready to join an exciting, rapidly growing company that’s making waves in its industry? A scaling company Downtown Los Angeles is seeking a dynamic <strong>Financial Analyst</strong> to become an integral part of their team in a <strong>hybrid role</strong>, blending remote work flexibility with collaborative in-office innovation. If you are proficient in <strong>NetSuite</strong>, passionate about financial analysis, and eager to contribute to a thriving organization, we want to hear from you!</p><p><br></p><p><strong>Why You’ll Love This Role</strong></p><p>This is an incredible opportunity to partner with a client experiencing dynamic growth and expansion. They value collaboration, creativity, and professional development, providing a supportive yet fast-paced environment where you can truly shine. The role also offers the potential to transition into a permanent position for the right candidate!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze financial data and trends to provide actionable insights that support strategic business decisions.</li><li>Prepare detailed variance analyses, forecasts, and reports for management, ensuring data accuracy.</li><li>Support month-end and year-end closing processes, including reconciliation and reporting.</li><li>Utilize NetSuite to manage budgeting, reporting, and financial systems, optimizing processes within the platform.</li><li>Contribute to financial modeling and support budgeting efforts across departments.</li><li>Collaborate with cross-functional teams to ensure compliance with internal policies and external regulations.</li><li>Assist with ad hoc projects related to financial performance and operational efficiency.</li></ul>
We are looking for a detail-oriented Business Analyst I to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will act as a bridge between business units and IT, ensuring that technical solutions align with business needs. This position requires a strong understanding of business processes and IT systems, as well as the ability to translate business requirements into actionable technical specifications.<br><br>Responsibilities:<br>• Serve as the primary liaison between business units and IT teams to ensure effective communication and alignment of goals.<br>• Analyze business operations to identify strengths, weaknesses, and opportunities for process automation.<br>• Assist in the redesign and documentation of business processes to support the implementation of new technologies.<br>• Translate high-level business requirements into detailed functional specifications for IT development.<br>• Manage and document changes to business requirements and functional specifications throughout the project lifecycle.<br>• Educate IT teams on business strategies and objectives to ensure technology solutions support organizational goals.<br>• Facilitate negotiations and agreements between business stakeholders and IT teams from initial requirements gathering to final implementation.<br>• Stay updated on technological trends to propose innovative solutions that enhance business competitiveness.<br>• Provide recommendations on build-versus-buy decisions for technology solutions.<br>• Collaborate with cross-functional teams to ensure successful project delivery and system integration.
We are offering an exciting opportunity for a Database Analyst in the Construction/Contractor industry. The successful candidate will be instrumental in managing and analyzing vast amounts of data, creating interactive dashboards, and working collaboratively with business teams to understand their data needs and requirements.<br><br>Responsibilities:<br><br>• Analyze a variety of data, maintaining the utmost attention to accuracy and consistency.<br>• Develop and manage data models to assist in analysis and reporting.<br>• Utilize tools such as Tableau to develop interactive dashboards, reports, and visualizations, presenting complex data in an understandable manner to stakeholders.<br>• Work closely with business teams to comprehend their data needs and requirements, tailoring your approach to meet these needs.<br>• Regularly perform audits and data gap analysis across various IT systems.<br>• Maintain both structured and unstructured data sources, ensuring they are up-to-date and accurate.<br>• Identify trends, patterns, and anomalies within data sets, using this information to uncover valuable insights that can drive business decisions.<br>• Collaborate with colleagues and work cooperatively as part of a team.<br>• Comply with all company policies and procedures, maintaining a detail-oriented and respectful work environment.<br>• Manage data sources replicated from various environments, with a primary focus on SAP S4 HANA.
We are looking for a skilled Payroll Analyst to join our team in Louisville, Kentucky, on a Contract to permanent basis. In this role, you will oversee comprehensive payroll operations for a large workforce, ensuring accurate and timely processing. This position offers an excellent opportunity to contribute your expertise in payroll systems and tax compliance within the utilities and infrastructure industry.<br><br>Responsibilities:<br>• Process bi-weekly payroll for a large employee base while ensuring accuracy and compliance.<br>• Manage garnishments, payroll taxes, and multi-state payroll operations.<br>• Reconcile payroll accounts and address discrepancies promptly.<br>• Prepare and submit payroll tax returns in compliance with local regulations.<br>• Generate detailed payroll reports for management review and auditing purposes.<br>• Operate and maintain HRIS payroll systems, particularly PeopleSoft HR and PeopleSoft HRIS.<br>• Ensure adherence to all federal, state, and local payroll tax laws.<br>• Handle in-house payroll processes for over 500 employees.<br>• Collaborate with HR and accounting teams to improve payroll workflows and resolve issues.
We are looking for a dedicated Help Desk Analyst I to provide essential IT support in a dynamic business services environment. This is a contract position based in Waukesha, Wisconsin, where you will play a key role in ensuring smooth daily operations for a company of approximately 200 employees. The ideal candidate will have strong technical expertise and a customer-focused approach to resolving issues efficiently.<br><br>Responsibilities:<br>• Deliver prompt and effective technical support for end-user issues, including hardware, software, and peripheral troubleshooting.<br>• Perform laptop imaging for onboarding new employees, ensuring systems are configured according to company standards.<br>• Manage and resolve IT support tickets using FreshService or similar ticketing systems, maintaining a focus on timely resolution.<br>• Provide hands-on support to maintain operational continuity, addressing issues such as printer malfunctions and system errors.<br>• Collaborate with IT team members to prioritize tasks and ensure smooth workflow, especially during team absences or project demands.<br>• Maintain clear communication with users and team members, ensuring technical solutions are understood and implemented effectively.<br>• Assist with basic troubleshooting and ensure all IT inquiries are addressed in alignment with the company’s customer-first philosophy.<br>• Ensure consistent documentation and follow-up on unresolved tickets to minimize disruptions.<br>• Support the IT team in ongoing projects, including SharePoint migration, as needed.<br>• Work onsite to provide direct assistance and foster strong user relationships.
<p>We are looking for a skilled Desktop Support Analyst to join our team in Jacksonville, Florida. In this long-term contract position, you will provide Tier 2 deskside support for both Apple and Windows environments, ensuring seamless operation of hardware and software systems. This is an excellent opportunity to showcase your technical expertise and deliver exceptional service in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide Tier 2 deskside support for Windows laptops, desktops, and mobile devices.</p><p>• Troubleshoot and resolve issues related to Microsoft 365 and VoIP systems.</p><p>• Utilize tools like ServiceNow and Active Directory for efficient incident management and resolution.</p><p>• Perform desktop imaging and hardware configuration tasks to ensure devices are properly set up for end-users.</p><p>• Diagnose and resolve hardware problems for desktops, laptops, and peripheral devices.</p><p>• Collaborate with team members to implement process improvements and enhance support services.</p><p>• Provide clear and precise communication to end-users while addressing technical issues.</p>
We are looking for an experienced Systems Engineer to join our team on a long-term contract basis in Palo Alto, California. This role involves supporting and maintaining on-premises infrastructure, Windows Server environments, and enterprise applications integral to daily operations. The ideal candidate is a proactive problem-solver who excels in adapting to dynamic challenges and working across diverse technologies.<br><br>Responsibilities:<br>• Provide operational support to ensure the smooth functioning of on-premises systems.<br>• Manage and maintain Windows Server environments to ensure reliability and security.<br>• Offer administrative-level support for enterprise applications, including Slack and Zoom.<br>• Utilize Active Directory and Azure Active Directory to manage user access and authentication.<br>• Work hands-on with VMware to optimize virtualized environments.<br>• Troubleshoot and resolve technical issues across multiple systems and platforms.<br>• Collaborate with cross-functional teams to implement solutions and improve system performance.<br>• Demonstrate the ability to navigate ambiguity and prioritize tasks effectively.<br>• Ensure compliance with organizational policies and standards in all IT operations.<br>• Monitor and evaluate system performance to identify areas for improvement.
We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service.<br><br>Responsibilities:<br>• Monitor customer systems and environments using remote management tools to identify and resolve issues efficiently.<br>• Provide remote assistance to customers experiencing software or desktop-related problems.<br>• Troubleshoot and repair equipment to minimize delays and prevent recurring issues.<br>• Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks.<br>• Perform remote installations of equipment, ensuring schedules are met and customers are trained on proper usage.<br>• Document resolutions in a knowledge base to streamline future troubleshooting efforts.<br>• Communicate effectively with customers, dispatch teams, and management to address and resolve technical issues promptly.<br>• Complete all required documentation and ticket updates accurately and in a timely manner.<br>• Participate in training and self-study initiatives to stay current with technology advancements.<br>• Promote maintenance contracts and additional services to customers, contributing to business growth.
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
