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172 results for Support Specialist jobs

Site Based Learning Specialist

Minneapolis, MN
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Site Based Learning Specialist to support students enrolled in site-based learning programs within a higher education environment in Minneapolis, Minnesota. This Long-term Contract opportunity focuses on guiding learners through placement-related requirements, strengthening partnerships with external organizations, and helping create a positive and well-supported academic experience. The person in this role will serve as a key connection point among students, university teams, and partner sites while providing practical resources, coaching, and timely communication throughout the student journey. Responsibilities: • Guide an assigned group of students through site-based learning expectations, helping them understand program milestones and prepare for successful placement experiences. • Build and maintain productive relationships with students, university departments, and external organizations to keep coordination smooth and communication clear. • Provide one-on-one coaching and responsive support to help students identify opportunities, address challenges, and stay engaged in their academic progress. • Organize and oversee activities tied to the site-based learning process, ensuring required steps, documentation, and timelines are completed accurately. • Create and present training materials, informational sessions, and practical resources that help students navigate program requirements with confidence. • Track student outreach, interactions, and outcomes in an accurate and timely manner to support follow-up and reporting needs. • Partner with advising teams, faculty, career-focused staff, and academic leadership to strengthen student support across functions. • Respond to complex or escalated student concerns with empathy, sound judgment, and appropriate resolution strategies. • Conduct research and compile relevant information to support student placement efforts, resource development, and process improvement.
2026-07-16T00:00:00Z

Site Based Learning Specialist

Minneapolis, MN
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Site Based Learning Specialist to support students in a higher education setting as they progress through site-based learning requirements in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who enjoys guiding learners, coordinating with multiple stakeholders, and creating a positive student experience. In this role, you will serve as a key point of contact for students and partner organizations, helping ensure each learner is prepared, informed, and supported throughout their academic journey. Responsibilities: • Guide an assigned group of students through site-based learning expectations, helping them identify placement opportunities and understand program milestones. • Coordinate site-based learning activities by working closely with students, university teams, and external organizations to keep progress moving smoothly. • Serve as the central communication link among learners, institutional partners, and outside contacts to promote clarity, responsiveness, and strong working relationships. • Document student outreach, progress updates, and key interactions with accuracy to maintain organized and reliable records. • Create and deliver practical training materials, informational sessions, and support resources that help students succeed in their programs. • Maintain consistent follow-up with students to answer questions, address barriers, and provide encouragement throughout the placement process. • Collaborate with advising staff, faculty, career services, and academic leadership to strengthen coordinated support for student success. • Resolve complex or escalated student concerns with professionalism, sound judgment, and empathy while connecting individuals to appropriate resources.
2026-07-16T00:00:00Z

Site Based Learning Specialist

Minneapolis, MN
remote
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Site Based Learning Specialist to support students in higher education programs that include site-based learning experiences in Minneapolis, Minnesota. This Long-term Contract position focuses on guiding an assigned student population through program expectations, helping them prepare for placement-related activities, and serving as a consistent resource throughout their academic journey. The role works closely with students, university teams, and external partners to create a well-coordinated and positive learning experience. Responsibilities: • Guide students through site-based learning requirements, helping them understand expectations, timelines, and next steps for program completion. • Support an assigned group of students with individualized coaching related to identifying and securing appropriate learning sites. • Coordinate communication among students, university departments, faculty, and external organizations to keep placement activities moving efficiently. • Create and deliver informational materials, training sessions, and practical resources that prepare students for successful participation in site-based learning. • Maintain detailed and accurate documentation of student outreach, progress, concerns, and follow-up activities. • Provide timely ongoing communication to students, answer questions, and address barriers that may affect their progress. • Work collaboratively with academic advising, career services, faculty, and academic leadership to strengthen student support efforts. • Manage sensitive or escalated student situations with professionalism, empathy, and sound judgment while connecting students with appropriate resources.
2026-07-16T00:00:00Z

IT Support Technician - Level 1

Buda, TX
onsite
Temporary / Contract
25 - 30 USD / Hourly
IT Field Technician - TRAVEL REQUIREDOnsite | Buda, TX | Contract Robert Half is partnering with a company in Buda, TX to identify a hands-on IT Support Technician to provide frontline technical assistance. This contract position is ideal for someone who enjoys solving everyday hardware and software issues, supporting end users in both office and industrial settings, and staying responsive to operational needs. The role includes on-site troubleshooting, device deployment, and local travel to nearby work locations as needed. POSITION: FIELD SERVICE TECHNICIANLOCATION: BUDA, TX DURATION: 4 MONTHSRATE: $30 Responsibilities:<ul><li>Set up printers, take direction to go reconfigure printers, </li><li>Mount hardware</li><li>Take a rack and set it up</li><li>Assist with cabling</li><li>Provides onsite support during SD-WAN and enterprise network cutovers, </li><li>Assist with deployment, connectivity validation, troubleshooting, and end-user support</li><li>100% onsite: needs to be someone will to travel and be onsite to fit our network cutover plan across 60+ sites around the country (majority of sites are located in TX with around 12 sites located outside of TX)</li></ul>
2026-07-17T00:00:00Z

Help Desk Technician

Miami, FL
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a dependable and customer-focused Help Desk Technician to join our IT team. In this role, you will provide first-level technical support to end users, troubleshoot hardware and software issues, and help ensure employees have the tools and technology needed to work efficiently. The ideal candidate is a strong communicator who enjoys problem-solving and delivering excellent service.Key Responsibilities:<ul><li>Provide technical support to users via phone, email, chat, and in person</li><li>Troubleshoot issues related to desktops, laptops, printers, mobile devices, and peripheral equipment</li><li>Resolve problems involving Windows operating systems, Microsoft 365, email, and common business applications</li><li>Log, track, and document support requests in the ticketing system</li><li>Escalate complex technical issues to higher-level IT staff as needed</li><li>Set up, configure, and deploy hardware and software for new and existing employees</li><li>Perform password resets, account provisioning, and basic user administration tasks</li><li>Assist with onboarding and offboarding processes, including equipment setup and recovery</li><li>Maintain accurate records of issues, resolutions, and asset inventory</li><li>Support IT best practices and contribute to process improvement efforts</li></ul>
2026-07-18T00:00:00Z

Help Desk Technician

Miami, FL
onsite
Temporary / Contract
18 - 22 USD / Hourly
Robert Half is hiring a Help Desk Technician in Doral, FLA help desk role provides frontline IT support to users experiencing technical issues. It combines customer service, troubleshooting, and administrative tasks to ensure smooth IT operations. Core Duties and Responsibilities<ul><li>Respond to support requests via phone, email, chat, or ticketing systems. </li><li>Log and track tickets with complete incident details (user info, device, symptoms, steps taken). </li><li>Troubleshoot common issues such as email problems, printer errors, VPN failures, and software malfunctions. </li><li>Provide remote or in‑person support using diagnostic tools and remote-control software. </li><li>Perform account management tasks like password resets and account unlocks. </li><li>Escalate unresolved issues to Tier 2 or Tier 3 support with detailed notes. </li><li>Assist with onboarding by preparing and configuring new employee equipment. </li><li>Maintain documentation, including knowledge base articles and troubleshooting guides.</li></ul>
2026-07-06T00:00:00Z

Help Desk Technician

Nashville, TN
onsite
Temporary / Contract
26 - 29.5 USD / Hourly
We are looking for a dependable Help Desk Technician to provide onsite technical support for employees in Nashville, Tennessee. This Long-term Contract opportunity is ideal for someone who enjoys resolving day-to-day IT issues, supporting end users, and maintaining reliable workstation and network performance. The role focuses on delivering responsive service, documenting solutions clearly, and helping users stay productive through effective troubleshooting and guidance. Responsibilities: • Deliver onsite technical assistance for hardware, software, and connectivity issues affecting end users across the organization. • Manage incoming service desk requests, prioritize open tickets, and provide updates to ensure timely resolution. • Conduct remote support sessions when appropriate to diagnose problems and walk users through corrective actions. • Set up equipment and system access for new hires and coordinate account and device activities for employee departures. • Record troubleshooting steps, user concerns, and final resolutions in the ticketing system with clear and accurate notes. • Perform diagnostic checks to identify the source of reported issues and apply practical fixes for common technical problems. • Escalate more complex incidents to advanced support teams when additional expertise or access is required. • Install, configure, update, and repair computer hardware, operating systems, and business software as needed. • Follow up with users after support is provided to confirm that issues have been fully resolved and service expectations were met.
2026-07-06T00:00:00Z

Human Resources Specialist

Greenwich, CT
onsite
Permanent / Full Time
75000 - 80000 USD / Yearly
We are looking for a Human Resources Specialist to join our team in Wilton, Connecticut. In this role, you will support various HR functions, including employee record management, recruiting, onboarding, and compliance-related tasks. Reporting directly to the HR Manager, you will serve as a key resource for HR policies and procedures while contributing to the smooth operation of the department. Responsibilities:• Manage end-to-end recruiting efforts, including job postings, resume screening, and candidate communication.• Prepare and distribute offer letters based on approved compensation packages.• Coordinate pre-employment requirements such as background checks, drug screenings, and physical exams.• Oversee orientation and safety training to ensure seamless onboarding.• Maintain accurate onboarding documentation and ensure compliance with established policies.• Assist in the administration of employee records and support HR policy implementation.• Act as a point of contact for employees regarding HR-related inquiries and procedures.• Support Workers’ Compensation administration and ensure compliance with relevant regulations.• Collaborate with multiple operational departments to address HR needs and provide guidance.• Utilize office software, including Microsoft Excel and Word, for efficient HR documentation and reporting.
2026-06-22T00:00:00Z

Human Resources Specialist

Smithfield, RI
onsite
Permanent / Full Time
65000 - 70000 USD / Yearly
We are looking for a Human Resources Payroll Specialist to support key HR operations for our client in Lincoln, Rhode Island. This role focuses on benefits administration, payroll coordination, employee records management, and compliance activities that help ensure a smooth and accurate employee experience. The ideal candidate brings strong organizational skills, sound judgment, and the ability to handle confidential information with care. Responsibilities:• Process multi-state payroll activities as needed, ensuring pay data, time-off entries, taxes, and deductions are entered correctly and completed on schedule. Manage employee benefit programs across medical, dental, vision, life, disability, retirement, and voluntary offerings, ensuring accurate administration and employee support.• Guide employees through benefit eligibility, enrollment, and annual election periods by answering questions, explaining options, and resolving issues promptly.• Perform ongoing benefits administration tasks such as processing enrollments and terminations, reviewing invoices, and reconciling carrier billing details.• Coordinate leave administration, including statutory and state-related absences, while supporting accommodation requests in accordance with applicable requirements.• Partner with external benefit providers and internal finance stakeholders to maintain accurate deductions, enrollments, and payments.• Support year-end payroll and compliance activities, including audit preparation and verification of tax and benefits-related reporting documents.• Maintain employee records tied to hires, transfers, promotions, and separations, while processing personnel changes with proper approvals.• Conduct periodic audits of employee files and work authorization documentation to help maintain compliance with federal and state regulations.• Handle employment verification requests and report workplace incidents to the appropriate workers’ compensation contacts.
2026-07-16T00:00:00Z

Human Resources Specialist

Hollister, CA
onsite
Permanent / Full Time
70000 - 78000 USD / Yearly
We are looking for an experienced Human Resources Specialist to oversee and enhance HR operations in Hollister, California. This role involves managing employee relations, benefits administration, and HR processes, ensuring compliance and supporting workforce development. The ideal candidate will bring strong organizational skills and expertise in HR systems to foster a positive and productive workplace. Responsibilities:• Manage employee relations by addressing workplace concerns and fostering a positive work environment.• Oversee benefits administration, including the management of benefit packages and payroll systems.• Ensure accurate and efficient use of automated payroll systems to process employee compensation.• Administer onboarding processes to provide new hires with a seamless transition into the organization.• Maintain and update HR information systems (HRIS) for accurate record-keeping and reporting.• Collaborate with team leaders to support labor and employee relations initiatives.• Develop and implement HR policies to ensure compliance with regulations and company standards.• Coordinate benefits programs and communicate details effectively to employees.• Provide guidance and support to employees regarding policies and procedures.• Evaluate and improve HR processes to align with organizational goals. Posted by Director of Recruiting Scott G. Moore
2026-07-13T00:00:00Z

Social Media Specialist

Opelika, AL
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We’re hiring a Social Media Specialist to support an enthusiast-driven brand by executing and managing social media campaigns across platforms like Instagram, Facebook, TikTok, YouTube, and more. This role is hands-on, fast-paced, and focused on both content activation and community engagement. MUST BE ABLE TO WORK ONSITE 3 DAYS A WEEK IN OPELIKA, ALABAMA. What You’ll Do<ul><li>Execute and manage social media campaigns tied to product launches and promotions</li><li>Track performance, analyze results, and share insights to improve engagement</li><li>Manage brand inboxes and engage with online communities, forums, and groups</li><li>Capture and publish real-time content in collaboration with marketing and creative teams</li><li>Represent the brand at select events and activations (as needed)</li></ul>
2026-07-14T00:00:00Z

Social Media Specialist

Long Beach, CA
onsite
Temporary / Contract
35.625 - 41.25 USD / Hourly
We are looking for a creative Social Media Specialist with strong Tik Tok to support our brand presence through engaging digital storytelling in Long Beach, California. This is a Contract position for someone who enjoys combining content creation, publishing, and audience interaction across key social platforms. The ideal candidate will help shape platform-specific content, monitor performance trends, and contribute ideas that strengthen community engagement and overall social strategy. Responsibilities:• Develop and post original organic content tailored for Instagram, Facebook, Pinterest, and future expansion to TikTok.• Produce social-first photo and video assets that reflect the brand’s visual style in both office and production environments.• Contribute to pre-production planning by helping generate concepts, gather creative inspiration, identify locations, and support talent coordination.• Oversee day-to-day interaction with followers by responding to comments and direct messages in a thoughtful, on-brand manner.• Track social performance metrics and compile insights that inform reporting and improve future content decisions.• Maintain a consistent publishing cadence that aligns with campaign priorities and audience engagement goals.
2026-07-17T00:00:00Z

Social Media Specialist

Minneapolis, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Social Media Specialist to join a manufacturing organization in Minneapolis, Minnesota in a contract-to-permanent capacity. This position will play a key role in shaping day-to-day social engagement, coordinating content delivery across multiple channels, and supporting campaign execution with both internal stakeholders and external partners. The ideal candidate brings a strong understanding of brand storytelling, audience interaction, and performance tracking to help strengthen the company’s social presence. Responsibilities: • Oversee the scheduling and publication of unpaid social posts across global platforms using social media management software such as Sprout Social or comparable tools. • Track activity across social channels, respond to audience engagement in a timely manner, and route customer-related matters to the appropriate teams when needed. • Organize editorial calendars and align campaign timing, messaging, and creative assets with cross-functional teams and agency partners. • Contribute to influencer initiatives by helping coordinate deliverables, communications, and campaign execution. • Assist with paid social efforts by supporting launch activities, monitoring progress, and helping maintain campaign organization. • Compile and interpret social performance data to provide clear reporting and actionable insights for ongoing optimization. • Help maintain consistency in brand voice and content quality across multiple social media channels and campaign touchpoints.
2026-07-15T00:00:00Z

Social Media Specialist

Orange, CA
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for a creative Social Media Specialist to support a healthcare organization in Orange, California. This Long-term Contract position will focus on shaping engaging digital content, strengthening online visibility, and helping communicate the organization’s mission to diverse audiences. The ideal candidate brings strong writing ability, sound judgment in public-facing messaging, and a thoughtful approach to brand voice across social platforms. Responsibilities: • Develop and publish social media content that reflects organizational priorities and resonates with target audiences. • Write compelling copy for posts, captions, and campaign materials while maintaining a consistent and detail-oriented tone. • Manage day-to-day activity across social channels, including scheduling content and monitoring engagement. • Partner with internal teams to gather story ideas, promote initiatives, and align messaging with broader communication goals. • Track performance metrics and use insights to refine content strategy and improve audience reach. • Support public-facing communication efforts by helping craft messaging that strengthens brand awareness and community connection.
2026-07-15T00:00:00Z

PAID Social Media Specialist

Minneapolis, MN
remote
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a Paid Social Media Specialist to lead high-impact social advertising initiatives in Minneapolis, Minnesota. This role focuses on building and refining campaigns across major platforms while turning performance data into practical recommendations. You will work closely with internal partners to connect paid media efforts with creator, influencer, and content strategies, while helping identify new opportunities in the evolving social landscape. Responsibilities: • Lead the planning, launch, and ongoing management of paid social programs across platforms such as Meta, TikTok, Pinterest, LinkedIn, and Snapchat. • Develop media approaches that define audience targeting, spending distribution, campaign timing, experimentation plans, and measurement methods. • Monitor campaign pacing, spending levels, and audience response each day, making timely optimizations to improve efficiency and results. • Review performance data to identify meaningful trends, uncover opportunities, and recommend adjustments that strengthen future outcomes. • Prepare clear performance updates and insight-driven summaries for both internal stakeholders and client-facing communications. • Support paid amplification efforts tied to influencer, creator, and affiliate partnerships to expand campaign reach and effectiveness. • Manage creator content whitelisting on key platforms, including Meta and TikTok, to improve distribution and engagement. • Collaborate with cross-functional teams to align paid media activity with content development, creative direction, and influencer initiatives. • Evaluate emerging ad products, beta features, policy updates, and platform changes to keep campaigns current and competitive. • Contribute strategic perspective on the future of paid social, influencer marketing, and creator-led media opportunities.
2026-07-14T00:00:00Z

Client Account Specialist

New York, NY
onsite
Permanent / Full Time
75000 - 95000 USD / Yearly
We are looking for an Accounting Specialist to support billing operations for a client-focused services environment in New York City. This role is well suited for an early-career candidate who brings strong attention to detail, sound judgment, and a thoughtful approach to client service. The position offers a hybrid schedule with regular onsite collaboration and the opportunity to build expertise within a structured, client-facing accounting function. Responsibilities:• Prepare, review, and distribute accurate client invoices in accordance with billing guidelines and internal deadlines.• Monitor account activity, research discrepancies, and resolve billing issues by coordinating with internal teams and client contacts.• Maintain organized billing records and ensure data is entered correctly within computerized billing platforms.• Generate billing statements and supporting documentation to provide clients with clear, timely account information.• Follow up on outstanding balances and assist with collection efforts in a thorough and service-oriented manner.• Support routine account analysis by identifying trends, exceptions, and items requiring further review.• Contribute to process continuity by adapting to billing system updates and related workflow changes as needed.
2026-06-23T00:00:00Z

Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
29 - 39 USD / Hourly
We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position is ideal for someone who can manage emergency and routine calls with accuracy, sound judgment, and a calm, detail-oriented approach. The role serves as a central point of communication for facilities and security-related requests, ensuring timely dispatch, clear documentation, and consistent shift-to-shift coordination. Responsibilities:• Monitor incoming radio and phone communications, assess urgency, and coordinate the appropriate response when safety or operational issues arise.• Gather complete details from callers, including location, incident type, and relevant conditions, and document the information accurately in the designated work order system.• Dispatch facilities, security, or other response teams based on the nature of each request and follow through to support timely resolution.• Maintain precise service records, log updates, and work order notes to ensure all activity is tracked clearly and consistently.• Review active workflows throughout the shift to confirm that emergency and non-emergency requests are handled efficiently and according to established procedures.• Prepare routine operational reports using standard office software such as Microsoft Word and Excel.• Communicate important updates, unresolved issues, and emerging concerns to incoming team members during shift handoff.• Work closely with supervisors, responders, and partner departments to support coordinated action and effective communication across operations.
2026-07-16T00:00:00Z

Specialist, Trading Services

Akron, OH
onsite
Permanent / Full Time
75000 - 100000 USD / Yearly
We are looking for a detail-oriented trading specialist to join our investment team. In this role, you will help coordinate daily trading activity, support portfolio implementation, and contribute to accurate transaction oversight across a range of investment products. The position works closely with trading, operations, portfolio management, and investment leadership to promote efficient execution, reliable reporting, and strong process control. Responsibilities: • Coordinate the preparation, execution, and post-trade reconciliation of security transactions for both model-driven strategies and account-specific activity. • Serve as an internal resource on trading technology, including Tamarac Trading & Execution and related custodian systems, to improve workflow accuracy and usability. • Partner with the trading lead to maintain trading processes, update account parameters, and apply restrictions and settings needed for proper order handling. • Support strategy-level trade implementation across groups of accounts while helping ensure alignment with portfolio objectives and client guidelines. • Review daily alerts, exception reports, and account-level data to identify discrepancies and maintain accurate records across platforms. • Respond to questions from internal stakeholders, investigate trading or account issues, and recommend practical solutions based on findings. • Build effective working relationships with portfolio managers and advisors to facilitate timely, accurate, and efficient trade execution. • Provide transaction data, blotter details, and holdings information to operations, compliance, and investment leadership as needed for oversight and reporting. • Contribute to trade analysis and execution documentation that supports investment committee review and broader portfolio governance.
2026-06-18T00:00:00Z

Customer Support Rep

San Francisco, CA
remote
Temporary / Contract
25.1465 - 29.117 USD / Hourly
We are looking for a Customer Support Admin to provide responsive front-line assistance for users and help resolve everyday technical issues in a detail-oriented and efficient manner. This Long-term Contract position is based fully remote and is ideal for someone who communicates clearly, stays organized, and approaches problems with sound judgment. The role combines hands-on customer support, accurate recordkeeping, and thorough documentation to ensure a reliable support experience. Responsibilities:<ul><li>Handle protected health information (PHI) and sensitive practice data </li><li>Enter and update customer records </li><li>Draft concise, empathetic, jargon-free email updates to customers </li><li>Track progress and maintain accurate case notes</li><li>Flag missing information or process gaps for manager review </li><li>De-escalate frustrated customers with professionalism and empathy </li></ul>
2026-07-17T00:00:00Z

Help Desk/Desktop Support Analyst

Simpsonville, SC
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support a high-volume hardware deployment initiative in Simpsonville, South Carolina. This Contract position will focus on coordinating laptop preparation, secure device handling, and end-user support to keep equipment rollout and recovery on schedule. The ideal candidate brings strong desktop support experience, a practical troubleshooting mindset, and the ability to manage ticket-driven work in a fast-paced environment. Responsibilities: • Coordinate the collection, tracking, and secure handling of a large inventory of Lenovo laptops throughout the project lifecycle. • Perform data wiping activities in accordance with established procedures before devices are returned to the vendor. • Prepare newly purchased laptops by imaging, configuring, and validating systems prior to deployment. • Distribute equipment to end users and provide hands-on support during setup and rollout activities. • Troubleshoot Windows 10 and general Microsoft desktop issues to resolve hardware and software problems efficiently. • Manage incoming service desk requests, document progress, and maintain accurate ticket updates through completion. • Support user account and access-related tasks within Active Directory as needed for device readiness and user onboarding. • Maintain organized asset records and help ensure all project milestones are completed within the expected 2 to 3 month timeline.
2026-06-18T00:00:00Z

Help Desk/Desktop Support Analyst

Edison, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance and dependable end-user support in Edison, New Jersey. This Long-term Contract position is ideal for someone who can resolve a wide range of desktop, device, and access issues while helping maintain a stable and efficient IT environment. The role requires a strong service mindset, solid troubleshooting ability, and close collaboration with internal technology teams to keep daily operations running smoothly. Responsibilities: • Deliver advanced support for Windows, macOS, and mobile devices, resolving escalated technical problems with a focus on timely service restoration. • Install, configure, and maintain desktops, laptops, printers, and related peripherals to support employee productivity across the organization. • Investigate and address issues involving enterprise applications, user access, and network connectivity while ensuring clear communication with end users. • Create and update system images, and carry out hardware replacements, software installations, and version upgrades as needed. • Write and maintain clear operating procedures and internal support documentation to improve consistency and knowledge sharing. • Track service desk performance data, review recurring issue patterns, and recommend improvements that enhance response efficiency and service quality. • Partner with network, security, and infrastructure teams to coordinate resolution of complex incidents and multi-team technical problems. • Oversee IT asset records, support software license tracking, and help manage equipment refresh cycles throughout the device lifecycle.
2026-07-16T00:00:00Z

Help Desk/Desktop Support Analyst

Exeter, NH
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
Seeking an IT Support Specialist to provide technical support across desktop, network, and cloud environments. The ideal candidate will have strong troubleshooting skills, experience working within a ticketing system, and a solid understanding of networking fundamentals in a hybrid cloud environment. Key Responsibilities<ul><li>Manage and resolve end-user support requests through a ticketing system.</li><li>Troubleshoot hardware, software, and connectivity issues.</li><li>Diagnose and resolve TCP/IP, DHCP, DNS, VPN, and network-related problems.</li><li>Support users across on-premises and hybrid cloud environments.</li><li>Document issues, resolutions, and support procedures.</li></ul>
2026-07-06T00:00:00Z

Help Desk/Desktop Support Analyst

Staten Island, NY
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues. Responsibilities: • Provide technical support to over 150 users across various networks and campuses. • Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices. • Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues. • Install, configure, and manage network devices to support organizational services. • Collaborate with external vendors to troubleshoot and resolve software and hardware challenges. • Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
2026-06-23T00:00:00Z

Help Desk/Desktop Support Analyst

Tempe, AZ
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for end users in Tempe, Arizona. This Long-term Contract position is ideal for someone who enjoys resolving hardware and software issues, delivering responsive service, and helping maintain a stable desktop environment. The role focuses on troubleshooting Microsoft Windows systems, supporting user access, and managing service requests with professionalism and efficiency. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and basic software issues reported by end users. • Diagnose and resolve Microsoft Windows 10 problems, including login issues, system errors, and general workstation performance concerns. • Support account access and user administration tasks within Active Directory, such as password resets and permission-related requests. • Handle incoming service desk tickets, document resolutions clearly, and ensure issues are addressed within expected response times. • Troubleshoot common technical problems through remote support or in-person assistance, escalating more complex incidents when needed. • Set up, configure, and maintain desktop equipment to support daily business operations. • Track recurring support issues and share observations that help improve overall service quality and user experience.
2026-07-14T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000 - 75000 USD / Yearly
Job TitleIT Support Specialist I / Help Desk/Desktop Support Analyst Company OverviewA leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide. Role SummaryThe IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems. Key Responsibilities<ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul>Compensation & Benefits<ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul>Additional Details<ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
2026-07-15T00:00:00Z

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