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193 results for Support Specialist jobs

Customer Experience Specialist

Richardson, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract-to-permanent role. This position focuses on delivering responsive support to customers by managing inquiries, coordinating orders, and helping ensure a smooth experience from request through fulfillment. The ideal candidate brings strong customer service skills, attention to detail, and the ability to work effectively with internal teams to resolve issues and keep customers informed. Responsibilities: • Respond to customer questions related to product options, pricing, availability, order progress, and general service needs with accurate and timely information. • Build strong working relationships with customer accounts and sales partners by setting clear expectations and providing dependable follow-through on open requests. • Process incoming orders through approved communication channels and review submissions for completeness and accuracy before entry. • Monitor order activity from entry through shipment, identify potential delays or issues, and coordinate with the appropriate teams to address them quickly. • Communicate proactively with customers and sales contacts when timelines, inventory, or delivery expectations may change. • Support customers with website navigation and online ordering resources to improve ease of use and self-service adoption. • Maintain current knowledge of company products, brands, and internal procedures through training and ongoing learning. • Provide day-to-day guidance to newer team members, share process knowledge, and help document standard procedures as needed. • Assist with priority orders, special assignments, and service improvement efforts that enhance operational efficiency and customer satisfaction.
2026-06-19T00:00:00Z

Customer Experience Specialist

Richardson, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract capacity with the potential for a permanent role. This position focuses on delivering responsive support to customers by handling product questions, managing orders, and resolving service issues with accuracy and professionalism. The role works closely with sales, operations, and other internal partners to keep customers informed and ensure a smooth order experience from inquiry through delivery. Responsibilities: • Respond to customer questions related to product availability, pricing details, order progress, and suitable product options while providing timely and accurate information. • Build strong working relationships with customer accounts and sales partners to support satisfaction, clear communication, and dependable service. • Process incoming orders through approved channels and verify order details to promote efficient and accurate fulfillment. • Monitor open orders, identify potential delays or issues, and communicate updates promptly to customers and internal teams. • Investigate customer concerns and service requests, coordinate with cross-functional partners, and drive issues through to resolution. • Assist customers with navigating online tools and resources so they can more easily access information and complete routine tasks. • Maintain up-to-date knowledge of company products, procedures, and service practices through training and ongoing learning. • Provide day-to-day guidance to newer team members and help document processes that support consistent service delivery. • Support priority accounts and special assignments as needed while contributing ideas that improve workflow and customer experience. • Follow safety expectations, established procedures, and performance standards in daily work activities.
2026-06-19T00:00:00Z

Customer Experience Specialist

Honolulu, HI
onsite
Temporary to Hire
18 - 21 USD / Hourly
We are seeking an onsite Customer Service Assistant to help support members and customers. This contract position may lead to a permanent opportunity. In this role, you will assist with basic customer service tasks such as answering questions, updating information, and providing general administrative support. This position is best suited for someone with good communication skills, a helpful attitude, and the ability to follow established procedures. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. To apply for this role, please call us at 808-531-0800. Responsibilities:<ul><li>Answer inbound calls and respond to basic customer questions in a friendly and professional manner.</li><li>Help customers with general information about services, forms, and next steps.</li><li>Enter and update customer or claim-related information in the system with accuracy.</li><li>Assist with email, written correspondence, and basic office support tasks.</li><li>Maintain organized files and records following company procedures.</li><li>Support walk-in customers by providing general assistance and directing them as needed.</li></ul>
2026-06-17T00:00:00Z

Customer Experience Specialist

Shawnee Mission, KS
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Experience Specialist to support customers and internal partners by handling questions, resolving concerns, and ensuring each interaction is handled with professionalism and care. This Long-term Contract position is based in Overland Park, Kansas, and is ideal for someone who enjoys creating positive customer experiences while working in a fast-paced service environment. The role combines customer communication, account support, and administrative coordination, with a strong focus on accuracy, responsiveness, and continuous improvement. Responsibilities:• Build strong relationships with customers, clients, merchants, and internal teams to deliver a high-quality service experience and encourage continued program engagement.• Respond to inquiries, concerns, and service requests through phone and email while providing clear information and timely follow-up.• Calm difficult situations with professionalism, resolve routine issues directly, and direct complex or unresolved matters to advanced support teams or leadership when needed.• Document conversations, issues, and outcomes thoroughly in the company system to maintain accurate service records.• Complete daily operational work such as preparing billings, updating accounts and user profiles, processing onboarding activities, and sending approvals or confirmation messages.• Support program communications by creating and distributing launch-related announcements and other customer-facing updates as assigned.• Meet established performance expectations, including service levels, quality standards, and productivity goals set by the department.• Take part in training sessions, team discussions, and feedback meetings to strengthen service delivery and identify opportunities for process improvement.• Partner with leadership and colleagues to share client feedback, contribute to business review discussions, and help develop action plans that improve satisfaction and program results.• Assist with documenting procedures and offering input during new program implementations or other operational changes to support a smooth customer experience.
2026-06-18T00:00:00Z

Customer Experience Specialist

New Orleans, LA
onsite
Temporary / Contract
15 - 17 USD / Hourly
We are looking for a Customer Experience Specialist in New Orleans, Louisiana to support a non-profit organization serving the community through responsive, high-quality customer service. This contract position is ideal for someone who can manage a high volume of resident and client interactions across phone, email, and web-based systems while maintaining accuracy and consistency. The individual in this role will help resolve inquiries, guide customers through housing-related processes, and contribute to a positive service experience across multiple communication channels. Responsibilities:• Respond to incoming customer questions by phone and email, providing timely and detail-oriented support for a wide range of service needs.• Navigate multiple browser-based systems to research account details, document interactions, and deliver accurate information to customers.• Assist residents and applicants with supportive housing recertification steps, ensuring required information is communicated clearly and completely.• Support inquiries related to affordable housing programs, including LIHTC-associated processes, with a strong focus on service quality and compliance.• Maintain detailed and organized records of customer communications, follow-up actions, and issue resolution activities.• Coordinate with internal teams to escalate complex concerns and help drive efficient solutions for customers.• Deliver a customer-focused experience that builds trust, resolves issues effectively, and reflects the mission of the organization.
2026-06-17T00:00:00Z

Customer Experience Specialist

New Orleans, LA
onsite
Temporary / Contract
15 - 17 USD / Hourly
We are looking for a Customer Experience Specialist to support a non-profit organization in New Orleans, Louisiana through a contract assignment. This role focuses on delivering responsive service to residents, applicants, and community members while managing inquiries across phone, email, and web-based systems. The ideal candidate brings strong customer care experience, confidence working across multiple browser-based platforms, and familiarity with affordable housing programs and recertification processes. Responsibilities:• Respond to incoming calls and written inquiries with professionalism, empathy, and clear follow-through.• Guide residents and applicants through questions related to housing services, eligibility, and account-related concerns.• Manage customer interactions across several browser-based tools and systems while maintaining accurate records.• Prepare and send timely email correspondence to provide updates, request documentation, and resolve service issues.• Support recertification activities for supportive housing participants by reviewing information and coordinating next steps.• Assist with processes connected to affordable housing programs, including work involving LIHTC-related requirements.• Collaborate with internal teams to address escalated concerns and improve the overall customer experience.• Maintain organized documentation and ensure service activities are completed in alignment with program standards.
2026-06-17T00:00:00Z

Customer Experience Specialist

Nashua, NH
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a Customer Experience Specialist to join a team in New Hampshire in a contract-to-permanent position. This role focuses on delivering responsive support to business customers, managing order-related activities, and maintaining accurate account information across internal systems. The ideal candidate is organized, service-oriented, and comfortable balancing phone-based customer support with administrative follow-up. Responsibilities: • Respond to incoming customer calls in a courteous and timely manner while resolving questions, concerns, and service requests. • Enter and manage orders submitted through the business-to-business channel, ensuring details are complete and processed accurately. • Document customer communications and updates in the company’s CRM and related systems to maintain clear account histories. • Support customers by researching issues, coordinating next steps, and providing helpful solutions that align with service expectations. • Complete administrative and back-office tasks that help keep daily customer service operations running smoothly. • Monitor customer accounts, identify items requiring follow-up, and take appropriate action to address outstanding needs. • Perform billing-related activities, review account charges, and help manage order backlogs and backordered items. • Maintain accurate customer records by updating account details, order information, and interaction notes as changes occur.
2026-06-16T00:00:00Z

Customer Experience Specialist

Parsippany, NJ
onsite
Temporary to Hire
15.8365 - 18.337 USD / Hourly
We are looking for a Member Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Morris Plains, New Jersey. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping customers, handling financial transactions accurately, and contributing to smooth branch operations. The person in this role will serve as a trusted point of contact for member questions, account support, and routine banking activity while maintaining a high standard of accuracy, confidentiality, and compliance. Responsibilities:• Provide responsive support to members by clarifying account details, explaining available services, and guiding them toward appropriate solutions.• Handle everyday financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders with a strong focus on precision.• Manage cash and check activity in accordance with established balancing practices, internal controls, and security expectations.• Open, update, and close member accounts while confirming that all required forms and supporting documentation are complete and accurate.• Identify routine service issues, resolve them efficiently, and elevate more complex concerns to the appropriate team for follow-up.• Maintain organized records related to transactions, account activity, and service requests to support accurate branch documentation.• Assist with daily operational tasks, including cash drawer reconciliation and branch opening or closing duties when assigned.• Follow branch policies, privacy standards, and regulatory requirements while helping promote a secure and compliant environment
2026-06-16T00:00:00Z

Customer Experience Specialist

Coppell, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a mortgage services team in Texas in a contract role with the potential for a permanent position. This position supports customers through a wide range of account-related questions, including payments, escrow and tax matters, refinance inquiries, and early-stage delinquency conversations. The role is ideal for someone who communicates with confidence, stays organized in a fast-paced call center setting, and can move comfortably between multiple systems while delivering a positive customer experience. Responsibilities: • Respond to a high volume of incoming and outgoing customer calls related to mortgage accounts, payment activity, escrow items, tax questions, and refinance requests. • Guide customers through account concerns with professionalism while helping resolve early-stage past-due situations up to 60 days delinquent. • Navigate several internal platforms and AI-supported tools to research account details, document interactions, and provide accurate information. • Deliver clear written and verbal communication when handling follow-up messages, service updates, and customer inquiries. • Maintain productivity and service quality standards in a fast-paced call center environment with changing customer needs. • Participate in training, coaching, and post-training support to build product knowledge and strengthen call handling performance. • Support rotating Saturday coverage on a scheduled basis, with compensatory time provided according to team guidelines.
2026-06-17T00:00:00Z

Customer Experience Specialist

New Orleans, LA
onsite
Temporary / Contract
15 - 17 USD / Hourly
We are looking for a Customer Experience Specialist to support a non-profit organization serving residents and community members in New Orleans, Louisiana. This contract position focuses on delivering responsive service across phone and email channels, guiding individuals through housing-related questions, and ensuring a detail-oriented, supportive experience in every interaction. The ideal candidate is comfortable working across multiple browser-based systems, handling detailed correspondence, and assisting with affordable housing and recertification matters with accuracy and care. Responsibilities:• Respond to inbound customer inquiries by phone and email, providing timely, courteous, and solution-focused support.• Assist residents, applicants, or community members with questions related to affordable housing programs, eligibility, and service processes.• Manage written communication effectively, ensuring messages are clear, accurate, and aligned with service expectations.• Navigate multiple browser-based platforms at once to research information, document interactions, and complete follow-up tasks efficiently.• Support supportive housing recertification activities by gathering details, reviewing documentation, and helping maintain organized records.• Provide customer success support by resolving concerns, escalating complex issues when needed, and promoting a positive service experience.• Maintain accurate case notes and service records to help ensure compliance and continuity of support.• Contribute to operational updates, including process or system-related changes, by adapting workflows and completing assigned transition tasks as needed.
2026-06-17T00:00:00Z

Desktop Support Analyst

Dallas, TX
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for an experienced Desktop Support Analyst to provide hands-on technical assistance in Dallas, Texas within a dynamic, detail-oriented office environment. This position plays a key role in keeping daily technology operations running smoothly by supporting end users across Microsoft platforms, business applications, and workplace devices. The ideal candidate brings strong troubleshooting ability, a service-focused mindset, and the confidence to work effectively with employees at all levels of the organization. Responsibilities:• Provide second-level desktop and end-user support for a Microsoft-based environment, resolving issues involving Windows systems, Microsoft 365, and standard office technology.• Investigate and resolve problems related to hardware, software, and network connectivity to minimize disruptions and restore productivity quickly.• Assist remote employees with secure access and connection challenges, ensuring reliable support for off-site work.• Support essential business applications, including platforms used for time tracking, accounting, and other daily operational needs.• Coordinate printer and copier support by arranging vendor service, monitoring functionality, and managing supply needs.• Track hardware and software assets accurately, helping manage inventory records, device deployment, and replacement planning throughout the equipment lifecycle.• Respond to service desk requests in a timely manner, document resolutions clearly, and maintain a high standard of customer support.• Work collaboratively with internal teams and business stakeholders to address technical concerns and improve the end-user support experience.
2026-06-10T00:00:00Z

Desktop Support Analyst

Chicago, IL
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical assistance across end-user devices and instructional technology in Chicago, Illinois. This Long-term Contract position is ideal for someone who enjoys solving day-to-day support issues, maintaining reliable technology operations, and delivering responsive service in a multi-site environment. The role focuses on desktop support, account access troubleshooting, device management, and ticket resolution while helping users stay productive. Responsibilities:• Deliver first- and second-level support for laptops, desktop equipment, and classroom technology, addressing issues efficiently and professionally.• Diagnose and resolve user problems involving Microsoft 365 applications, Active Directory accounts, and Intune-managed devices.• Handle password resets and assist with organization-related access or account concerns to restore user connectivity quickly.• Perform routine printer upkeep and complete minor hardware repairs to keep essential equipment operational.• Record, prioritize, and monitor support requests through the designated ticketing platform, ensuring timely follow-up and closure.• Travel between sites as needed to provide on-location technical support and maintain consistent service coverage.• Set up, configure, and maintain end-user hardware and related peripherals to support daily business and classroom needs.
2026-06-05T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This short-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. This shift covers WEEKENDS AND NIGHTS; please apply only if you are able to work weekends and night time shift. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-06-17T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This short-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly. This shift covers WEEKENDS AND NIGHTS; please apply only if you are able to work weekends and night time shift. Responsibilities:• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.• Offer guidance to users on the proper operation and usage of systems and equipment.• Recommend procurement strategies and provide technical specifications for departmental purchases.• Conduct regular assessments of the computing environment and propose improvements to technology and processes.• Participate in the evaluation, testing, and implementation of technical products, systems, and software.• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.
2026-06-17T00:00:00Z

Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Los Angeles, California. This Long-term Contract position focuses on maintaining reliable desktop, mobile, and audio-visual technology while delivering responsive service across a dynamic business environment. The ideal candidate will bring broad experience with hardware, device configuration, user account support, and enterprise technologies to help keep daily operations running smoothly. Responsibilities: • Deliver onsite and remote support for desktops, laptops, mobile devices, and peripheral equipment, resolving technical issues in a timely manner. • Set up, configure, and maintain Windows, Android, and Apple devices to meet user and business requirements. • Troubleshoot hardware, software, network connectivity, and Citrix-related access issues to minimize downtime. • Manage user accounts, permissions, and basic support activities within Active Directory and related enterprise tools. • Install, upgrade, and support Dell hardware and other end-user computing equipment across the organization. • Coordinate backup-related support tasks and assist with configuration management practices to maintain system consistency. • Provide technical assistance for audio-visual equipment used in meeting rooms, presentations, and collaborative workspaces. • Work with Cisco-based environments to help diagnose connectivity issues and support reliable end-user access to network resources.
2026-06-16T00:00:00Z

Desktop Support Analyst

Irvine, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to join a manufacturing environment in Sterling Heights, MI on a contract assignment. This role will focus on hands-on desktop support, workstation updates, and end-user assistance to help complete a defined backlog of systems in a timely manner. The ideal candidate brings strong technical troubleshooting skills, experience with Windows environments, and the ability to coordinate effectively with site teams to keep hardware refresh and support activities moving forward. Responsibilities:• Provide on-site desktop support for users by diagnosing and resolving hardware, software, and operating system issues.• Update and configure Windows 10 and Windows 11 workstations to meet current technical and business requirements.• Manage a defined queue of devices requiring attention and complete system work within established project timelines.• Perform workstation setup, reconfiguration, and validation to ensure devices are ready for end-user use after updates.• Support Active Directory tasks such as user account assistance, access checks, and basic device-related administration.• Apply configuration standards and document completed work to maintain consistency across supported systems.• Coordinate with business units and local stakeholders to schedule device availability and improve completion rates for remaining machines.• Escalate complex technical problems when needed and communicate progress, risks, and blockers to project leads.
2026-06-18T00:00:00Z

Desktop Support Analyst

Palo Alto, CA
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Palo Alto, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, resolves desktop issues efficiently, and delivers a reliable support experience across hardware and Mac-based environments. The role begins on a part-time basis and may expand over time based on business needs. Responsibilities: • Deliver front-line desktop support by diagnosing and resolving issues related to workstations, peripherals, and end-user technology • Support Mac OS environments, including troubleshooting operating system, software, and device-related problems • Respond to user requests in a detail-oriented and timely manner while providing clear technical guidance • Set up, configure, and maintain computer hardware and related equipment for employees and teams • Track support activity, document resolutions, and escalate more complex issues when needed • Assist with onboarding, equipment deployment, and general desk-side support to ensure smooth day-to-day operations
2026-06-08T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-06-11T00:00:00Z

Desktop Support Analyst

San Antonio, TX
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Desktop Support Analyst to provide dependable technical assistance for employees across our banking environment in San Antonio, Texas. This role focuses on resolving day-to-day technology issues, supporting endpoint devices and user access, and helping maintain a secure, efficient workplace. The ideal candidate is comfortable balancing hands-on troubleshooting with documentation, coordination, and continuous improvement of support processes. Responsibilities: • Deliver timely technical support to end users by managing service requests, diagnosing issues, and driving problems through to resolution. • Set up, relocate, update, and decommission technology equipment while guiding employees on proper use through clear instructions and reference materials. • Install, configure, and maintain business applications, workstation hardware, and mixed cloud and on-premises systems, including Microsoft 365 environments. • Support organizational endpoints such as desktop computers, laptops, printers, scanners, cameras, and ATM-related devices to ensure reliable operation. • Use network administration tools to place endpoint devices on the correct VLANs and maintain proper connectivity standards. • Perform routine system maintenance activities such as patch deployment, health monitoring, and performance tuning to keep devices operating effectively. • Administer Microsoft Intune for device setup, compliance enforcement, software distribution, and update management across managed endpoints. • Maintain accurate IT asset records and oversee equipment lifecycle activities from deployment through replacement or retirement. • Manage user identities and access by handling account provisioning, permission updates, password support, and other security-related tasks. • Partner with internal technology teams and outside vendors to escalate incidents, support deployments and upgrades, and improve operational processes through documentation and reporting.
2026-06-05T00:00:00Z

Desktop Support Analyst

Cuyahoga Falls, OH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to support a short-term contract assignment in Stow, Ohio within a manufacturing environment. This role will focus on preparing, updating, and maintaining desktop systems while providing hands-on technical assistance to end users. The ideal candidate brings strong experience with Windows environments, hardware troubleshooting, and configuration management, and can work efficiently to help complete a defined rollout within the expected project timeline. Responsibilities:• Provide hands-on desktop support for end-user systems, resolving hardware, software, and operating system issues in a timely manner.• Update and configure Windows 10 and Windows 11 devices to meet project and organizational standards.• Manage workstation setup activities, including imaging, configuration, deployment, and post-installation validation.• Support user account and access-related tasks within Active Directory as part of daily technical operations.• Track assigned devices and project progress to help complete the remaining system updates within the planned engagement period.• Coordinate with business units and internal stakeholders to schedule device availability and improve completion rates for system refresh activities.• Document completed work, technical issues, and resolutions to maintain accurate support and project records.
2026-06-19T00:00:00Z

Desktop Support Analyst

Richmond, VA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
OverviewSeeking a hands-on Desktop Support Analyst with strong end-user support experience and a Dell Certified Technician (hardware repair/field service) credential. This role focuses on troubleshooting, repairing, and deploying Dell systems while providing high-quality support in an enterprise environment. Key Responsibilities<ul><li>Deliver onsite and remote support for desktops, laptops, and peripherals</li><li>Diagnose and resolve hardware, OS, and application issues in Windows environments</li><li>Perform Dell-certified hardware diagnostics, break/fix repairs, and parts replacement</li><li>Image, configure, and deploy new systems and upgrades</li><li>Manage users and access in Active Directory and support Microsoft 365</li><li>Track and resolve tickets within ServiceNow or similar systems</li><li>Escalate complex issues and collaborate with infrastructure teams</li><li>Maintain asset inventory and ensure compliance with IT standards</li></ul>
2026-06-15T00:00:00Z

Onboarding Specialist

Coppell, TX
onsite
Temporary / Contract
27 - 32 USD / Hourly
Coordinate and manage new permanent onboarding processes Schedule and conduct orientation sessions Prepare onboarding materials, documentation, and system access Ensure completion of required paperwork and compliance documents Serve as a main point of contact for new employees during onboarding Collaborate with HR, hiring managers, and IT to support new hires Track onboarding progress and maintain accurate records Provide support and answer questions to enhance the new permanent experience
2026-06-19T00:00:00Z

Tech Support Manager

Merrimack, NH
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Application Support Team Manager (SaaS)We’re looking for a hands-on Application Support Team Manager to lead a customer-facing support team in a fast-growing SaaS environment. This role blends leadership, technical problem-solving, and customer engagement—perfect for someone who thrives on keeping clients happy and systems running smoothly. What You’ll Do:<ul><li>Lead and mentor a team supporting external customers across a SaaS platform</li><li>Own incident management, escalations, and SLA performance</li><li>Partner with engineering and product teams to resolve issues and improve the user experience</li><li>Drive process improvements, knowledge sharing, and support best practices</li></ul>If you enjoy leading teams, solving complex issues, and making customers say “wow,” this is your role.
2026-06-08T00:00:00Z

Tech Support Manager

Little Rock, AR
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a Tech Support Manager to oversee inventory and asset operations for a fast-paced organization in Little Rock, Arkansas. This role is responsible for ensuring equipment, technology, and operational materials are accurately tracked, properly maintained, and available when needed. The ideal candidate brings a strong command of asset control practices, cross-functional coordination, and data-driven decision-making to improve visibility, compliance, and cost efficiency. Responsibilities: • Oversee the complete asset and inventory lifecycle, from acquisition and intake through assignment, upkeep, auditing, and final disposition. • Maintain dependable inventory records and provide clear, up-to-date tracking of assets across multiple sites or operational areas. • Perform scheduled counts, reconciliations, and compliance reviews to verify accuracy and address inconsistencies promptly. • Evaluate stock levels and usage patterns to identify shortages, excess supply, and aging or outdated inventory before they impact operations. • Partner with procurement, operations, IT, warehouse teams, and external suppliers to support the timely delivery and deployment of equipment and materials. • Manage company-owned assets such as hardware, tools, technology devices, warehouse equipment, and other operational resources. • Establish and refine inventory control methods, documentation standards, and governance practices to strengthen accountability. • Produce reports and analysis on asset utilization, loss prevention, depreciation, and cost-saving opportunities to support planning and budgeting. • Investigate missing, damaged, or mismatched inventory records and implement corrective actions to reduce future discrepancies. • Administer asset identification processes, including tagging, barcode tracking, serial number management, and supporting documentation.
2026-06-11T00:00:00Z

Processing Specialist

West Des Moines, IA
onsite
Temporary / Contract
20 - 22 USD / Hourly
We’re excited to partner with a client in West Des Moines, Iowa to add a Processing Specialist to their team for a long-term contract opportunity! This role is a great fit for someone who enjoys working across multiple systems, takes pride in accurate and detail-oriented data entry, and communicates confidently with both internal and external partners. You’ll thrive in a fast-paced, ever-evolving environment where priorities may shift throughout the day, keeping the work engaging and dynamic. Responsibilities:• Enter, update, and verify information across several computer-based systems while maintaining a high level of accuracy.• Support claims-related and project processing tasks by reviewing records, completing data entry, and following established procedures.• Monitor assigned work items closely to ensure timely completion and proper documentation.• Communicate clearly and professionally in writing and verbally when coordinating with team members and other departments.• Adjust quickly to changing priorities, workflows, and daily assignments in a dynamic support environment.• Navigate database-driven web applications efficiently to complete routine and time-sensitive tasks. If you enjoy collaborating with others and being a reliable, team-focused contributor, this is a fantastic opportunity! Please apply through our Robert Half website or call 515.706.4974!
2026-06-09T00:00:00Z

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