<p>We are looking for an experienced Technical Support Analyst to provide dependable IT and business support for end users. This position is a Long-term Contract opportunity suited for someone who can balance hands-on troubleshooting with strong organization, clear communication, and service-focused problem solving. The role will support daily technology operations, assist with hardware and software issues, and help maintain efficient procedures that keep business functions running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Deliver day-to-day technical assistance for desktops, laptops, operating systems, printers, phones, and other end-user technology.</p><p>• Investigate reported issues, identify root causes, and resolve incidents quickly while keeping users informed throughout the support process.</p><p>• Coordinate device setup, deployment, replacement, and recovery activities to ensure staff have properly functioning equipment.</p><p>• Maintain accurate records related to service requests, asset inventory, and support actions in alignment with internal procedures.</p><p>• Support Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint, by helping users address functional and access-related problems.</p><p>• Organize and prioritize incoming tickets, schedule support activities effectively, and manage competing requests with a high level of professionalism.</p><p>• Contribute to IT operations by following established policies, promoting best practices, and escalating complex problems when necessary.</p><p>• Partner with internal teams to support voice services, service desk functions, and general computer hardware performance across the environment.</p>
<p>We are seeking an experienced <strong>IT Service Management Specialist</strong> to support IT service delivery and continuous improvement of key ITSM processes. This role will partner with cross-functional teams to enhance service quality, improve operational efficiency, and support process execution through <strong>ServiceNow</strong>.</p><p>Responsibilities</p><ul><li>Support and improve core IT service management processes</li><li>Manage IT change activities, including planning, documentation, risk assessment, approvals, and post-implementation review</li><li>Oversee incident management processes to ensure timely resolution and minimal business disruption</li><li>Lead problem management efforts, including root cause analysis and long-term corrective actions</li><li>Collaborate with cross-functional teams to implement best practices and process improvements</li><li>Use ServiceNow to manage workflows, reporting, and process documentation</li><li>Help maintain service quality standards and support ITSM governance</li></ul><p><br></p><p><br></p>
<p>A rapidly growing consumer products company is hiring a Customer Support Specialist to assist with customer inquiries, order management, and account support during a busy operational period. The ideal candidate is customer-focused, solution-oriented, and able to maintain professionalism in a high-volume environment.</p><p><br></p><p>The company is seeking someone who enjoys helping people while ensuring a positive customer experience from start to finish.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and online platforms</li><li>Process orders, returns, exchanges, and account updates</li><li>Investigate and resolve customer concerns efficiently</li><li>Maintain accurate CRM records and customer documentation</li><li>Coordinate with operations and logistics teams regarding order status</li><li>Assist with customer satisfaction initiatives and follow-up communication</li><li>Support special projects related to customer experience improvements</li></ul>
<p><br></p><p> </p><p><strong><u>Key Responsibilities</u></strong></p><p><strong>Training & Enablement</strong></p><ul><li>Facilitate role-specific training and SOP guidance during new brand onboardings, including group training sessions and one-on-one coaching for dispatchers, technicians, and office staff.</li><li>Develop, maintain, and continuously improve SOPs and training materials aligned with standardized platform workflows and enterprise technology standards.</li><li>Coordinate brand readiness activities prior to go-live, including data validation, user preparation, and completion of vendor and platform prerequisites.</li><li>Monitor post-go-live adoption by shadowing users, identifying knowledge gaps, and delivering targeted follow-up training.</li><li>Lead recurring, role-based support sessions to surface adoption challenges and resolve operational issues.</li></ul><p> </p><p><strong>Platform Operations & Support</strong></p><ul><li>Manage platform configuration, including user permissions, business units, form creation, and pricebook administration.</li><li>Build and maintain operational reports and dashboards that enable leadership and brand managers to monitor key performance indicators such as conversion rates, membership metrics, and technician performance.</li><li>Continuously evaluate and optimize workflows to improve usability for brand teams while maintaining organization-wide standards.</li><li>Support the rollout of new tools and platforms across brands and corporate teams in partnership with the CTO.</li><li>Own the internal help desk ticketing process, resolving Tier 1 and Tier 2 platform support requests and escalating issues to internal stakeholders or external vendors when required.</li></ul><p> </p><p><strong>Knowledge, Skills, and Abilities</strong></p><ul><li>Advanced proficiency with field service management or business operations platforms, including configuration, troubleshooting, and end-user training across functional workflows (ServiceTitan experience strongly preferred).</li><li>Proven ability to train and coach users with varying levels of technical skill in a clear, patient, and professional manner.</li><li>Strong written communication skills with the ability to produce clear SOPs, internal communications, and technical documentation.</li><li>Demonstrated project coordination skills with the ability to manage multiple implementations or brand engagements simultaneously.</li><li>Comfort operating within a growing and evolving technology ecosystem and quickly learning new platforms.</li><li>Strong analytical skills with the ability to build reports and present findings in a clear, actionable format for operational leaders.</li></ul>
<p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries in a timely and professional manner</li><li>Troubleshoot and resolve product, service, or account-related issues</li><li>Document interactions accurately in customer service or CRM systems</li><li>Escalate complex concerns to the appropriate internal teams</li><li>Provide customers with accurate information regarding products, services, or processes</li><li>Follow up on open issues to ensure resolution and customer satisfaction</li><li>Support service quality goals and contribute to a positive team environment</li></ul><p><br></p>
We are looking for a detail-oriented Loan Support Specialist to join a mortgage operations team in Reading, Massachusetts. This Long-term Contract opportunity is ideal for someone with strong mortgage administration experience who can help keep loan files accurate, organized, and moving efficiently through the process. The role will work closely with loan staff to support documentation, disclosures, third-party orders, and funding-related activities while maintaining high standards for compliance and service.<br><br>Responsibilities:<br>• Enter newly received mortgage loan files into the organization’s loan origination platform and confirm records are set up correctly from the start.<br>• Prepare borrower disclosure packages and distribute them within required timelines to support compliant loan processing.<br>• Coordinate requests for title work, property valuations, and flood certification reports through internal systems and approved vendors.<br>• Collect, upload, index, and organize borrower documents so files remain complete and easy to review throughout the loan lifecycle.<br>• Provide operational assistance for funding activities by updating information and supporting documentation in the designated system.<br>• Review loan records regularly to ensure documentation is accurate, current, and properly maintained.<br>• Partner with Loan Officers and related team members to resolve file issues, answer process questions, and keep applications progressing efficiently.
<p>We are looking for a full-time Real Estate Member Service Specialist to support a positive and efficient experience for members in Arizona. This contract opportunity is ideal for someone who enjoys assisting people, managing detailed administrative work, and serving as a reliable front-line resource. The person in this role will handle member inquiries, support registration activities, maintain accurate records, and work across teams to help deliver consistent service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to member questions and concerns with professionalism, timely follow-through, and a service-focused approach.</p><p>• Guide members through benefit details, renewal and transfer steps, and registration for classes, events, and meetings.</p><p>• Welcome visitors, direct them to appropriate resources, and help maintain an organized, well-run reception and lobby environment.</p><p>• Support event, class, and orientation logistics, including attendee assistance and check-in coordination.</p><p>• Complete membership updates such as renewals, transfers, separations, and record changes with strong attention to accuracy.</p><p>• Maintain membership data in internal systems while protecting confidentiality and ensuring records remain current and reliable.</p><p>• Partner with internal departments to support member-focused programs, services, and communication needs.</p><p>• Provide administrative assistance on membership projects, retail transactions, tester arrival notifications, and other cross-trained assignments as needed.</p>
<p>We are looking for a Parts & Service Specialist to join our team in New York in a Contract to permanent role. This position supports both customer-facing sales activity and back-end order fulfillment, making it ideal for someone who combines technical product knowledge with strong service instincts. The right candidate will help customers identify the best solutions, manage quotations and orders with accuracy, and contribute to continued business growth through responsive support and industry expertise.</p><p><br></p><p>Responsibilities:</p><p>• Prepare detailed pricing proposals in response to customer requests and product needs.</p><p>• Guide customers by explaining product options, specifications, and practical applications with accuracy and clarity.</p><p>• Manage sales transactions through the full order cycle, ensuring documentation, entry, and follow-through are completed correctly.</p><p>• Respond promptly to incoming questions and requests to maintain a high level of customer service.</p><p>• Pick, organize, and pack outgoing orders that may include parts, fittings, piping materials, and related fixtures.</p><p>• Support the layout, diagnosis, and problem-solving of hydronic heating systems, including baseboard, radiant, and steam applications.</p><p>• Build customer relationships through proactive communication and participation in industry events or trade associations that support sales development.</p><p><br></p><p>If you are interested in learning more or feel this could be a great fit for you, please call Mary Christman & Gabrielle Maisonet at 518-462-1430. We look forward to connecting soon!</p>
<p>We are looking for a skilled Lien Specialist to join our team in Bonita Springs, Florida. In this long-term contract position, you will play a key role in ensuring compliance with lien and bond rights, supporting accounts receivable collections, and assisting with the resolution of at-risk accounts. This role is ideal for detail-oriented professionals with a background in legal risk management and a commitment to accuracy and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate whether lien and bond rights should be pursued based on customer account risks and outstanding accounts receivable.</p><p>• Verify the eligibility of equipment for lien or bond claims in compliance with state statutes.</p><p>• Conduct ownership and contractor research to ensure the accuracy of Preliminary Notices.</p><p>• Collaborate with field teams to confirm and update jobsite information in internal systems.</p><p>• Document all activities in designated systems to maintain accurate and accessible records.</p><p>• Monitor and meet critical deadlines and service level agreements (SLAs).</p><p>• Assess business types to determine eligibility for lien and bond claims.</p><p>• Provide appropriate lien releases to customers based on job details and payment status.</p><p>• Assist the Legal Services Team in resolving at-risk accounts by preparing payment plans and final demand letters.</p><p>• Promote and actively participate in the company’s safety culture, ensuring the well-being of team members and customers.</p>
<p>We are looking for a Benefits Specialist to support benefits administration and employee enrollment activities for a Long-term Contract position in Bridgewater, New Jersey. This role will play an important part in guiding a smooth open enrollment cycle, helping maintain accurate records, and assisting employees with benefits-related updates. The ideal candidate brings hands-on experience with benefits processes, strong attention to detail, and a practical understanding of compliance requirements in a fast-paced HR environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate day-to-day benefits administration tasks with a focus on supporting the open enrollment period for the upcoming plan year.</p><p>• Review employee benefit elections and related documentation to help ensure records are complete, accurate, and aligned with established policies.</p><p>• Enter and validate benefits data in HR and benefits systems, checking manual updates carefully to reduce errors.</p><p>• Assist staff members with self-service benefit changes by providing clear guidance through online enrollment tools when needed.</p><p>• Prepare and maintain spreadsheets for data tracking, reporting, and file uploads tied to benefits activity.</p><p>• Support enrollment changes associated with updated carrier offerings and revised plan options during the enrollment cycle.</p><p>• Monitor handling of electronic and paper forms to help maintain compliance with benefits administration standards.</p><p>• Partner with internal stakeholders to address employee questions and resolve routine benefits-related issues efficiently.</p>
<p>Our Pittsburgh client is seeking a Benefits Specialist for a hybrid, contract opportunity. This role will support the administration of employee benefits programs and play a key role in open enrollment, employee education, and ongoing benefits support. The ideal candidate is detail-oriented, service-focused, and comfortable working directly with employees and vendors.</p><p><br></p><p>Hours: 40 hours a week, M-F. Hours are flexible: 7-3. 8-4, 9-5, or 10-6 with a half hour lunch. </p><p>Pay: $26–31/hr </p><p>Free parking available and easily accessible by bus.</p><p><br></p>
We are looking for a Benefits Specialist to support compensation and benefits operations for a mission-driven non-profit organization in Chicago, Illinois. This Long-term Contract position focuses on administering employee benefit programs, coordinating leave-related processes, and providing accurate analysis to support informed decisions. The ideal candidate brings strong attention to detail, a service-oriented mindset, and experience handling benefits activities with consistency and care.<br><br>Responsibilities:<br>• Administer day-to-day employee benefit programs and help ensure accurate enrollment, updates, and ongoing plan support.<br>• Coordinate benefits-related activities across employees, vendors, and internal stakeholders to maintain smooth program delivery.<br>• Review benefits data and prepare analysis that helps identify trends, resolve discrepancies, and support reporting needs.<br>• Assist with compensation and benefits administration by maintaining records and helping ensure information is current and reliable.<br>• Support FMLA and other leave-related processes by tracking documentation, monitoring timelines, and responding to employee questions.<br>• Address benefits inquiries professionally and provide clear guidance on plan options, eligibility, and required actions.<br>• Audit benefits information regularly to improve accuracy, reduce errors, and support compliance with applicable policies.<br>• Partner with relevant teams to help implement process updates or operational changes affecting benefits administration when needed.
We are looking for a Benefits Specialist to support benefits administration for a contract assignment based in Boston, Massachusetts. This Contract position will focus on coordinating employee benefit programs, assisting with leave and COBRA processes, and helping ensure accurate, timely support across compensation and benefits activities. The ideal candidate brings strong organizational skills, attention to detail, and practical experience handling day-to-day benefits operations in a fast-paced environment.<br><br>Responsibilities:<br>• Administer employee benefit activities by coordinating enrollments, updates, and ongoing program support with accuracy and timeliness.<br>• Manage COBRA-related tasks, including qualifying event processing, notifications, and follow-up documentation.<br>• Support leave of absence administration by tracking cases, maintaining records, and communicating status updates to appropriate stakeholders.<br>• Respond to employee questions regarding benefit plans, eligibility, coverage changes, and general benefits procedures.<br>• Partner with internal teams and external vendors to resolve benefit issues and ensure smooth day-to-day program operations.<br>• Maintain organized records and audit benefits data to help ensure compliance, accuracy, and completeness.<br>• Assist with compensation and benefits coordination by supporting related processes, reporting, and employee communications.
<p>Robert Half is seeking an experienced and strategic <strong>Director of Clinical Services</strong> to lead the delivery, coordination, and continuous improvement of clinical programs and patient care services. This leadership role is responsible for overseeing clinical operations, ensuring regulatory compliance, driving quality outcomes, and supporting the development of high-performing multidisciplinary teams.</p><p><br></p><p>The ideal candidate is a strong clinical leader with a passion for patient-centered care, operational excellence, and staff engagement.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide leadership and oversight for daily clinical operations across assigned programs or departments.</li><li>Develop, implement, and monitor clinical policies, procedures, and standards of care.</li><li>Ensure compliance with federal, state, and accreditation requirements.</li><li>Lead quality improvement initiatives to enhance patient outcomes, safety, and service delivery.</li><li>Supervise, mentor, and evaluate clinical managers, nurses, and other healthcare staff.</li><li>Partner with executive leadership to develop strategic goals and operational plans for clinical services.</li><li>Monitor staffing levels, productivity, and workflow to support effective care delivery.</li><li>Review clinical data, quality metrics, and performance reports to identify trends and improvement opportunities.</li><li>Support budget development and oversee department resources in alignment with organizational goals.</li><li>Collaborate with physicians, case management, operations, and other departments to ensure coordinated care.</li><li>Lead efforts related to audits, surveys, risk management, and accreditation readiness.</li><li>Foster a culture of accountability, compassion, teamwork, and professional growth.</li></ul><p><br></p>
<p>We are looking for an Operations Specialist to support learners and program users by delivering responsive assistance across technical, administrative, and service-related needs. This is ideal for someone who enjoys helping people, managing details, and working in a fast-paced support environment. In this role, you will serve as an early point of contact for inquiries, help resolve platform-related concerns, and ensure requests are handled accurately and effectively.</p><p><br></p><p>Responsibilities:</p><p>• Assist students and platform users by troubleshooting access issues, answering service questions, and guiding them toward appropriate resources.</p><p>• Manage incoming requests through phone, email, and case management systems while ensuring timely follow-up and clear documentation.</p><p>• Review and complete administrative tasks tied to platform operations, including exception handling and support-related processing.</p><p>• Evaluate inquiries to determine next steps, escalating more complex benefit, education, or technical matters to the appropriate teams when needed.</p><p>• Maintain accurate records of interactions, updates, and resolutions within CRM and support tools such as Salesforce.</p><p>• Deliver attentive customer service in high-volume situations while balancing multiple priorities and maintaining attention to detail.</p><p>• Support operational consistency by following established procedures, meeting compliance expectations, and adapting to updated workflows as business needs change.</p>
<p>About the Opportunity</p><p>Our client, a well-established commercial door company in Sacramento, is seeking an experienced <strong>Warehouse Manager</strong> to lead warehouse operations. This is a hands-on leadership role responsible for overseeing daily warehouse activities, ensuring efficient material flow, and maintaining high standards of safety, quality, and productivity. The ideal candidate will have strong warehouse management experience <strong>and hands-on familiarity with operating milling equipment</strong> used in door/frame fabrication or similar manufacturing processes.</p><p>Key Responsibilities</p><ul><li>Oversee all daily warehouse operations, including receiving, storing, picking, packing, shipping, and inventory control for doors, frames, hardware, and related materials.</li><li>Manage and lead warehouse team members, including scheduling, training, performance management, and fostering a positive, safety-first culture.</li><li>Operate and supervise the use of milling equipment (e.g., woodworking/metal milling machines for custom door and frame production) while ensuring proper maintenance and compliance with operational standards.</li><li>Maintain accurate inventory levels using inventory management systems; conduct regular audits and reconcile discrepancies.</li><li>Optimize warehouse layout, space utilization, and material flow to support production and customer delivery timelines.</li><li>Ensure compliance with all safety regulations (OSHA, company policies) and maintain a clean, organized warehouse environment.</li><li>Coordinate with production, sales, and logistics teams to meet customer orders and project deadlines.</li><li>Monitor equipment performance, manage maintenance schedules, and recommend process improvements or capital expenditures.</li><li>Track key performance metrics (productivity, accuracy, on-time shipping) and report to leadership.</li></ul><p><br></p>
<p>We are looking for an Operations Specialist to support purchasing, inventory management, and logistics activities for established product lines in Cincinnati, Ohio. This role focuses on keeping materials, production timing, and product availability aligned so customer and business needs are met efficiently. The ideal candidate brings strong coordination skills, sound operational judgment, and the ability to work across sales, warehousing, shipping, and external partners.</p><p><br></p><p>Responsibilities:</p><ul><li>Coordinate the production of existing product lines.</li><li>Maintain product inventory, production schedules, and delivery timelines.</li><li>Perform activities relating to strategic or tactical purchasing, material requirements planning, and inventory control.</li><li>Coordinate with the EVP, Sales, Warehouse and Shipping Team.</li><li>Work with shipping and warehousing vendors and oversee logistics activities.</li><li>Participate in product development initiatives.</li></ul><p><br></p>
<p>We are seeking an Operations Specialist to support day-to-day business operations. This long-term contract opportunity is ideal for a detail-oriented and organized professional who is comfortable managing documentation, financial processing, and data entry in a fast-paced environment. The role partners closely with internal teams and stakeholders to ensure workflows are accurate, timely, and well-documented.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage incoming claim-related correspondence from various channels and route materials to the appropriate teams for review and action.</li><li>Process payments and financial transactions accurately while following established procedures.</li><li>Receive and review new claim notices, verify coverage information, and enter claim details into internal systems.</li><li>Review claim information for completeness and accuracy, identifying discrepancies and supporting compliance with internal processes.</li><li>Maintain electronic records by updating documents and entering information across claims-related systems.</li><li>Provide operational support to claims teams and internal and external business partners.</li><li>Assist with document intake, indexing, and records management using available technology tools.</li><li>Prioritize assignments effectively and complete administrative tasks within established service level expectations and deadlines.</li></ul>
<p>Our company is seeking a detail-oriented <strong>Banking Operations Specialist</strong> to join our team. This role requires strong checking account balancing and math skills, experience with Microsoft Excel, accurate data entry, and familiarity with banking industry practices and financial data. The candidate will also support processing loans as part of daily responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Balance checking accounts and reconcile daily banking transactions with high accuracy.</li><li>Review, validate, and enter financial data into internal systems, maintaining strict attention to detail.</li><li>Utilize Microsoft Excel to organize, track, and analyze transaction records and account balances.</li><li>Identify and resolve discrepancies in financial records and escalate issues as needed.</li><li>Ensure compliance with banking regulations, company policies, and confidentiality practices.</li><li>Collaborate with internal departments to ensure accurate and timely processing of customer accounts.</li><li>Assist customers and colleagues with transactional issues related to checking accounts and loans.</li></ul>
<p><br></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee daily workplace operations, including facilities, vendors, and office services</li><li>Support employee experience initiatives such as onboarding, events, and workspace setup</li><li>Manage service requests, workplace systems, and office logistics</li><li>Ensure compliance with workplace policies, safety standards, and procedures</li><li>Identify opportunities to improve efficiency, organization, and overall office experience</li></ul>
<p><strong>Application Support Engineer</strong></p><p>Onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>We are seeking an Application Support Engineer to support the rollout and ongoing success of a newly launched, enterprise platform. This role will focus on helping users onboard, configure, and troubleshoot the application while ensuring a seamless experience. This position is highly collaborative, working closely with product, engineering, and implementation teams. It’s an opportunity to gain deep expertise in a growing platform while directly impacting user adoption and satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide hands-on application support, including onboarding, configuration, and troubleshooting</li><li>Serve as a primary point of contact for user questions, issues, and platform guidance</li><li>Investigate and resolve technical issues, escalating complex problems to engineering as needed</li><li>Partner with product and engineering teams to support platform rollouts and enhancements</li><li>Assist with validating configurations, workflows, and integrations within the platform</li><li>Document support processes, issue resolutions, and knowledge base content</li><li>Monitor trends in support requests and identify opportunities for process or platform improvements</li><li>Support user adoption through guidance, training, and best practice recommendations</li><li>Collaborate with cross-functional teams to ensure a consistent and high-quality support experience</li></ul>
<p>We are looking for an Application Support Engineer to join a collaborative integration team supporting clinical and financial systems in Nashville, Tennessee. This contract opportunity with potential for a permanent role towards the end of the year. The role emphasizes practical problem-solving, clear communication, and dependable execution rather than heavy software development. You will work closely with internal partners and external vendors to keep integrations running smoothly and help expand the team’s operational capacity.</p><p><br></p><p>Responsibilities:</p><p>• Design, configure, and maintain healthcare data interfaces using Mirth Connect or comparable integration platforms.</p><p>• Investigate production issues affecting messages, data flow, and connected systems, then implement timely resolutions to restore service.</p><p>• Oversee several smaller projects at once while contributing to broader integration efforts as business needs evolve.</p><p>• Partner with internal departments, third-party vendors, and business stakeholders to collect requirements and deliver effective integration solutions.</p><p>• Take ownership of support tasks and project work that helps reduce team backlog and increases delivery capacity.</p><p>• Assist with Azure-based integration components such as functions, queues, and storage services where applicable.</p><p>• Create efficiencies by identifying repetitive support activities and introducing automation where it adds value.</p><p>• Contribute to the growth of the integration environment, including expansion of interface engine capabilities when needed.</p><p>• Produce organized documentation and provide consistent status updates to stakeholders throughout project and support lifecycles.</p>
<p>We are looking for an Application Support Engineer to join a collaborative healthcare integration team in Nashville, Tennessee. This contract opportunity with potential for a permanent role towards the end of 2026. The role centers on supporting and improving integrations, partnering with internal teams and external vendors, and helping the organization expand its operational capacity as project demand increases.</p><p><br></p><p>Responsibilities:</p><p>• Design, configure, and maintain healthcare interfaces using Mirth Connect or comparable integration platforms to support clinical and financial system connectivity.</p><p>• Investigate interface failures, data flow issues, and messaging problems in production, then implement timely resolutions to restore system performance.</p><p>• Oversee several smaller initiatives at the same time while contributing to broader integration efforts as business needs require.</p><p>• Partner with internal departments, third-party vendors, and business stakeholders to collect requirements, clarify expectations, and deliver effective integration solutions.</p><p>• Take ownership of support tasks and project work that helps ease team backlog and enables senior engineers to focus on complex initiatives.</p><p>• Provide support for Azure-based integration components, including services such as functions, queues, and storage resources.</p><p>• Recommend and implement practical automation opportunities that reduce repetitive troubleshooting and manual support activities.</p><p>• Contribute to the growth of the integration environment, including expansion of interface engine capabilities when needed.</p><p>• Create and maintain organized technical documentation and provide clear updates on progress, risks, and issue resolution to stakeholders.</p>
<p><strong>Job Title</strong></p><p>Senior Application Engineer</p><p><br></p><p><strong>Company Overview</strong></p><p>A leading organization in the logistics and supply chain sector, based in Fontana, California, is focused on delivering innovative, technology-driven solutions to optimize warehouse and distribution operations. The company supports complex, high-volume environments and is committed to improving operational efficiency through modern systems integration and custom application development.</p><p><br></p><p><strong>Role Summary</strong></p><p>The Senior Application Engineer will lead the design, development, and integration of critical business applications in Fontana, California. This role is central to building and enhancing warehouse and supply chain systems, ensuring seamless connectivity between internal platforms and external partners. The ideal candidate combines strong technical expertise with the ability to collaborate closely with operations teams to deliver scalable, high-impact solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain application solutions supporting warehouse and operational workflows</li><li>Lead system integrations between internal platforms and external customer systems</li><li>Develop and manage APIs, data integrations, and transformation processes</li><li>Write and optimize SQL queries and stored procedures for performance and reporting</li><li>Partner with business stakeholders to gather requirements and translate them into technical solutions</li><li>Lead or support system implementations, upgrades, and enhancements</li><li>Troubleshoot and resolve application and integration issues, identifying root causes and long-term solutions</li><li>Drive improvements in system functionality, performance, and scalability</li><li>Document system architecture, workflows, and technical processes</li><li>Support multiple concurrent projects and adapt quickly to shifting priorities</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$125,000 - $135,000</li><li>Comprehensive health, dental, and vision coverage</li><li>401(k) with company match</li><li>Flexible spending accounts and employee assistance programs</li><li>Parental leave and additional employee benefits</li></ul><p><strong>Additional Details</strong></p><ul><li>3 days x week onsite in Carson or Fontana</li><li>Opportunity to work across multiple locations within the organization</li><li>High-impact role working closely with senior IT leadership</li><li>Fast-paced environment with strong collaboration across teams</li></ul>
We are looking for an Application Support Engineer to join our team in Pennsylvania on a contract basis with the potential for a permanent position. In this role, you will provide hands-on support for business-critical SaaS and enterprise applications, helping users resolve issues, maintain access, and keep systems running smoothly. This position offers the opportunity to work closely with business teams, IT partners, and external vendors to improve application performance and support day-to-day operations.<br><br>Responsibilities:<br>• Deliver front-line and intermediate support for a portfolio of SaaS and enterprise applications, responding to incidents and service requests in a timely manner.<br>• Investigate application issues, determine underlying causes, and drive resolution while meeting established service expectations.<br>• Route complex technical problems to appropriate internal specialists or software providers and oversee progress through final closure.<br>• Process user requests related to application access, permissions, configuration changes, onboarding, offboarding, and role updates.<br>• Guide end users on system functionality, recommended workflows, and effective use of supported applications.<br>• Coordinate with software vendors on support tickets, product updates, patches, and release-related activities.<br>• Conduct impact reviews, assist with regression testing, and confirm application performance after system updates or releases.<br>• Create and maintain support documentation, knowledge resources, and operational procedures to strengthen service consistency.<br>• Contribute to change management activities, issue trend analysis, and initiatives aimed at improving stability and reducing recurring incidents.