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203 results for Support Specialist jobs

Help Desk/Desktop Support Technician
  • San Angelo, TX
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance for end users in San Angelo, Texas. This is a Contract-to-permanent position which is ideal for someone who enjoys resolving desktop and device issues, supporting daily IT operations, and delivering a strong customer experience. The role combines hands-on workstation support with incident resolution, system configuration, and continuous improvement of support processes. </p><p><br></p><p>Responsibilities: </p><p>• Deliver desktop and help desk support by diagnosing technical issues, fulfilling service requests, and restoring user productivity in a timely manner. </p><p>• Install, configure, and update software, hardware, and peripheral devices while ensuring systems are set up to meet user and business needs. </p><p>• Troubleshoot escalated incidents in partnership with technical specialists and contribute to the resolution of complex or high-impact problems. </p><p>• Perform routine maintenance on workstations, printers, and related equipment to improve reliability and reduce recurring issues. </p><p>• Prepare, distribute, and personalize end-user devices and accessories, including verifying proper configuration before deployment. </p><p>• Use PowerShell to review, adjust, and create scripts that streamline repeatable IT support tasks and administrative processes. </p><p>• Maintain accurate service documentation, record troubleshooting steps, and contribute to knowledge-sharing efforts within the support team. </p><p>• Identify support activities that can be handled efficiently by the service desk and recommend practical improvements to operating procedures.</p>
  • 2026-11-05T00:00:00Z
Web Content Specialist
  • New York, NY
  • onsite
  • Temporary / Contract
  • 35.625 - 41.25 USD / Hourly
  • We are looking for a Web Content Specialist to support digital content operations for a leading IT software environment. This long-term contract position focuses on maintaining accurate, engaging, and well-organized website content across CMS-driven platforms. The ideal candidate brings strong experience with web publishing, content updates, and WordPress-based administration while ensuring consistency, usability, and quality across online properties.<br><br>Responsibilities:<br>• Manage day-to-day website updates, ensuring pages are current, accurate, and aligned with content standards.<br>• Publish, edit, and organize digital content within CMS platforms, including WordPress-based environments.<br>• Review web pages for formatting, functionality, and consistency to deliver a high-quality user experience.<br>• Coordinate with internal stakeholders to implement content changes, new page builds, and ongoing site enhancements.<br>• Maintain site structure, metadata, links, and media assets to support usability and content discoverability.<br>• Monitor web content quality and resolve issues related to presentation, broken links, or outdated information.<br>• Support content governance by following publishing workflows, naming conventions, and established web standards.
  • 2026-11-10T00:00:00Z
Web Content Specialist
  • Coppell, TX
  • onsite
  • Permanent / Full Time
  • 60000 - 75000 USD / Yearly
  • <p>We are partnering with a growing technology company to identify a <strong>Web Support Specialist</strong> who will serve as the primary point of contact for clients following website launch. This role combines website support, client services, and account management responsibilities and is ideal for someone who enjoys helping people while managing and maintaining websites.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li>Serve as the primary contact for client website requests, updates, and support needs.</li><li>Manage website content changes, maintenance requests, and ongoing updates.</li><li>Troubleshoot website issues and coordinate with developers when technical support is needed.</li><li>Track, prioritize, and resolve client requests in a timely manner.</li><li>Build strong client relationships through exceptional service and communication.</li><li>Ensure website updates are completed accurately and efficiently.</li><li>Document support requests, resolutions, and recurring issues.</li><li>Help drive a positive client experience throughout the support lifecycle.</li></ol>
  • 2026-10-28T00:00:00Z
Help Desk Technician
  • Phoenix, AZ
  • onsite
  • Temporary / Contract
  • 20 - 25 USD / Hourly
  • <p>We are seeking a customer-focused Help Desk Technician to provide first-line technical support for end users across a growing organization. This role is responsible for troubleshooting hardware, software, and network issues, supporting Microsoft 365 environments, managing user accounts, and ensuring timely resolution of technical incidents. The ideal candidate is highly organized, service-oriented, and passionate about delivering an exceptional user experience.</p><p>Key Responsibilities</p><ul><li>Respond to and resolve help desk tickets through phone, email, chat, and in-person support.</li><li>Troubleshoot desktop, laptop, printer, mobile device, and peripheral issues.</li><li>Provide support for Microsoft 365, Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and password resets within Active Directory and Azure AD.</li><li>Install, configure, and maintain Windows 10/11 workstations.</li><li>Assist with onboarding and offboarding activities, including equipment deployment and account provisioning.</li><li>Document technical issues, solutions, and support procedures.</li><li>Escalate complex issues to senior support staff and infrastructure teams.</li><li>Support conference room technology and audiovisual equipment.</li><li>Participate in asset management and inventory tracking.</li></ul><p><br></p>
  • 2026-11-11T00:00:00Z
Human Resources Specialist
  • Wilton, CT
  • onsite
  • Permanent / Full Time
  • 75000 - 80000 USD / Yearly
  • <p>We are looking for a Human Resources Specialist to join our team in Norwalk, Connecticut. In this role, you will support various HR functions, including, recruiting, benefits administration, onboarding, and compliance-related tasks. Reporting directly to the HR Manager, you will serve as a key resource for HR policies and procedures while contributing to the smooth operation of the department.</p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end recruiting efforts, including job postings, resume screening, and candidate communication.</p><p>• Prepare and distribute offer letters based on approved compensation packages.</p><p>• Coordinate pre-employment requirements such as background checks, drug screenings, and physical exams.</p><p>• Benefits administration </p><p>• Oversee orientation and safety training to ensure seamless onboarding.</p><p>• Maintain accurate onboarding documentation and ensure compliance with established policies.</p><p>• Assist in the administration of employee records and support HR policy implementation.</p><p>• Act as a point of contact for employees regarding HR-related inquiries and procedures.</p><p>• Support Workers’ Compensation administration and ensure compliance with relevant regulations.</p><p>• Collaborate with multiple operational departments to address HR needs and provide guidance.</p><p>• Utilize office software, including Microsoft Excel and Word, for efficient HR documentation and reporting.</p><p><br></p><p>If interested, please email your resume directly to anthony.riccio@roberthalf(.com)</p>
  • 2026-10-20T00:00:00Z
Human Resources Specialist
  • New York, NY
  • onsite
  • Permanent / Full Time
  • 80000 - 90000 USD / Yearly
  • <p>Growing New York City firm is currently seeking an HR Generalist to support recruitment, onboarding, and day-to-day human resources operations for a growing team. This role combines talent acquisition with employee support, helping create a smooth experience for candidates and new team members while maintaining accurate HR processes. </p><p><br></p><p>Responsibilities:</p><p>• Lead recruitment efforts from intake through offer stage for openings across a range of business functions.</p><p>• Create engaging job advertisements, identify suitable talent through multiple sourcing channels, and conduct initial candidate evaluations.</p><p>• Arrange and coordinate interviews with hiring managers while ensuring timely communication throughout the selection process.</p><p>• Build and maintain a steady pipeline of prospective candidates to support both immediate openings and future workforce needs.</p><p>• Manage pre-employment and onboarding activities, including background verification, onboarding documents, orientation materials, and first-day readiness.</p><p>• Work closely with payroll, IT, and department leaders to ensure new employees are set up successfully and have a smooth transition into the organization.</p><p>• Maintain personnel files and HR records with a high level of accuracy while supporting compliance with company standards and employment regulations.</p><p>• Respond to routine employee questions related to onboarding, benefits, and HR policies, and provide general support for employee relations and HR programs.</p><p>• Assist with performance review administration, training coordination, reporting, and initiatives that strengthen employer brand and employee engagement.</p>
  • 2026-10-29T00:00:00Z
Human Resources Specialist
  • Honolulu, HI
  • onsite
  • Temporary / Contract
  • 26 - 29 USD / Hourly
  • <p>A growing healthcare organization is looking for a Human Resources Specialist to support recruiting, onboarding, employee relations, and HR administration. This role offers the opportunity to make a positive impact on employee experience and organizational success.</p><p>Hawaii residents are preferred due to onsite work requirements. Apply today by calling 808.531.0800.</p><p><br></p><p>Responsibilities:</p><ul><li>Support recruitment, onboarding, and employee documentation</li><li>Answer employee inquiries via phone and email</li><li>Conduct new hire orientation and onboarding activities</li><li>Maintain HR records and personnel files</li><li>Assist with benefits administration and compliance activities</li><li>Support employee engagement initiatives</li><li>Prepare HR reports and documentatio</li></ul><p><br></p>
  • 2026-10-30T00:00:00Z
Social Media Specialist
  • Eden Prairie, MN
  • remote
  • Temporary / Contract
  • 28.5 - 33 USD / Hourly
  • We are looking for a Social Media Specialist to support a growing digital presence for a brand focused on customer engagement and lifestyle-driven storytelling in Eden Prairie, Minnesota. This Long-term Contract position will manage day-to-day social activity, help shape compelling content across multiple platforms, and contribute to both organic and paid campaign performance. The ideal candidate brings strong social media instincts, a sharp eye for brand voice, and the ability to turn audience insights into meaningful engagement and measurable results.<br><br>Responsibilities:<br>• Manage daily social media publishing and interaction across key channels while maintaining a consistent brand presence and attentive tone.<br>• Create, refine, schedule, and post written, visual, and video content using Adobe Creative Suite to support awareness, engagement, and campaign goals.<br>• Work with marketing, sales, customer support, product, and creative partners to align social initiatives with broader multi-channel marketing efforts.<br>• Expand audience reach on platforms such as Instagram, YouTube, TikTok, Reddit, Twitter, and other relevant communities tied to outdoor and lifestyle interests.<br>• Monitor incoming comments, messages, reviews, and audience reactions, responding appropriately and escalating sensitive issues when needed.<br>• Help execute paid social campaigns by assisting with audience selection, campaign setup, creative variation testing, and ongoing performance improvements.<br>• Track conversations, sentiment patterns, and emerging topics through social listening, and share actionable recommendations based on community feedback.<br>• Maintain organized channel assets and platform structures, including support for video libraries and YouTube content management.<br>• Contribute to weekly and monthly reporting using Sprout Social and related analytics tools, validating data and highlighting trends that inform optimization decisions.
  • 2026-10-20T00:00:00Z
Social Media Specialist
  • West View, PA
  • onsite
  • Temporary to Hire
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a creative Social Media Specialist to support mission-focused organizations through strategic digital storytelling and audience engagement in West View, Pennsylvania. This contract opportunity begins as a 4-6 month contract and offers the potential to transition into a long-term role. The person in this position will shape social content that strengthens visibility, encourages community participation, and helps drive outcomes such as donations, event involvement, and volunteer interest. Working in a hybrid environment, this individual will partner with internal teams to deliver thoughtful, results-oriented social media initiatives.<br><br>Responsibilities:<br>• Plan, build, and publish social media content across key platforms such as Facebook, Instagram, and LinkedIn while maintaining a consistent brand voice.<br>• Design campaign strategies that help nonprofit and purpose-driven clients increase donor engagement, event participation, and volunteer response.<br>• Produce short-form social video by coordinating filming, editing footage, and tailoring creative assets for platform-specific performance.<br>• Write persuasive captions and calls to action that motivate audiences to contribute, register, participate, or engage with campaigns.<br>• Oversee paid social advertising efforts on Meta channels and LinkedIn, adjusting targeting, messaging, and budget use to improve results.<br>• Evaluate audience activity, platform changes, and emerging trends to recommend fresh content ideas and updated social strategies.<br>• Measure campaign effectiveness through reporting on reach, engagement, conversions, and other performance indicators tied to client goals.<br>• Collaborate with marketing, design, and client-facing stakeholders to execute coordinated social initiatives on schedule.<br>• Maintain organized content calendars and ensure posts, promotions, and campaign deliverables are completed on time.
  • 2026-10-20T00:00:00Z
Human Resource Specialist
  • Harrisburg, PA
  • onsite
  • Temporary / Contract
  • 28 - 33 USD / Hourly
  • <p>Robert Half is hiring an HR Specialist to support day-to-day human resources tasks and help create a positive employee experience. This role assists with hiring, onboarding, benefits, employee records, and HR policies. The HR Specialist works with employees and managers to keep HR processes organized and compliant.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support daily HR activities and answer employee questions</li><li>Assist with recruiting, interview scheduling, and hiring</li><li>Help with onboarding new employees and offboarding departing staff</li><li>Maintain employee records and update HR systems</li><li>Support benefits enrollment and respond to benefits questions</li><li>Assist with payroll changes and employee status updates</li><li>Help with employee relations issues and documentation</li><li>Support compliance with company policies and labor laws</li><li>Prepare basic HR reports and paperwork</li><li>Maintain confidentiality of employee information</li></ul><p><br></p>
  • 2026-11-06T00:00:00Z
EDI Support Analyst
  • Lyon Station, PA
  • onsite
  • Temporary to Hire
  • 35.625 - 41.25 USD / Hourly
  • We are looking for an EDI Support Analyst to join our team in Pennsylvania on a contract basis with the potential for a permanent position. In this role, you will help keep electronic data exchange operations running smoothly by monitoring transaction activity, addressing processing issues, and supporting reliable communication with external partners. This position works closely with internal teams, customers, and suppliers to maintain accurate data flow and support ongoing EDI operations.<br><br>Responsibilities:<br>• Oversee daily electronic transaction activity to confirm documents are transmitted, received, and processed correctly<br>• Troubleshoot routine transaction errors, communication breakdowns, and exception conditions to restore normal processing<br>• Support standard EDI document types, including purchase orders, acknowledgments, invoices, advance ship notices, remittance details, and forecast-related transactions<br>• Assist with partner onboarding by coordinating testing and validating readiness for production exchanges<br>• Collaborate with customers, suppliers, and internal stakeholders to investigate and resolve document processing concerns<br>• Review system queues, alerts, and operational reports to identify issues early and take corrective action<br>• Verify data accuracy within transactions and research mismatches or missing information<br>• Keep support documentation, operating procedures, and trading partner records current and organized<br>• Participate in testing, upgrades, enhancements, user guidance, and continuous improvement efforts, escalating more complex issues when needed<br>• Provide off-hours support and travel occasionally based on business needs
  • 2026-10-26T00:00:00Z
Client Onboarding Specialist
  • Las Vegas, NV
  • remote
  • Permanent / Full Time
  • 45000 - 52000 USD / Yearly
  • <p>We are looking for a Client Onboarding Specialist to support new clients as they move through the account setup and funding journey. In this role, you will deliver a smooth, well-organized onboarding experience by answering process questions, coordinating key touchpoints, and ensuring documentation is complete and accurate. The ideal candidate brings a service-focused approach, strong attention to detail, and the ability to work across teams while handling sensitive financial information with care.</p><p><br></p><p>Responsibilities:</p><p>• Lead clients through available account funding methods, including cash deposits, contributions, rollovers, and in-kind transfers, while clearly explaining required paperwork and next steps without offering tax, legal, or investment guidance.</p><p>• Manage scheduled onboarding conversations from the initial welcome call through the transition to the service team, including portal orientation, security guidance, investment process education, reporting overviews, progress reviews, and final handoff coordination.</p><p>• Examine submitted forms and supporting documents for completeness and accuracy, and follow up promptly to obtain any outstanding beneficiary or account information.</p><p>• Maintain precise client data in HubSpot and verify that call activity is properly captured through Talkdesk for reliable recordkeeping.</p><p>• Take immediate ownership of company-related service issues by communicating with clients the same day, documenting the matter, and setting clear expectations for resolution.</p><p>• Conduct client check-ins tied to onboarding quality and satisfaction, then escalate concerns or complete follow-up actions according to established service standards.</p><p>• Apply approved discretion for fees and processing decisions when appropriate, and direct sales-related account matters through the correct internal channels.</p><p>• Collaborate with Sales, Relationship Management, Operations, Marketing, Technology, Product, and Compliance to improve the client experience and recommend workflow enhancements as manual processes become more automated.</p><p>• Use AI-enabled and productivity tools responsibly to improve efficiency, protect regulated information, and share effective practices that strengthen team performance.</p>
  • 2026-11-09T00:00:00Z
Customer Account Specialist
  • Phoenix, AZ
  • onsite
  • Temporary / Contract
  • 25 - 28 USD / Hourly
  • We are looking for a detail-oriented Customer Account Specialist to support order administration and customer account activity in Phoenix, Arizona. This is a Long-term Contract position that begins with onsite training and is expected to move to a hybrid schedule with at least two onsite days per week based on business needs. The ideal candidate brings strong analytical judgment, a service-focused mindset, and the ability to manage a high volume of transactions while maintaining accuracy. This role works closely with internal teams and external customers to keep orders moving efficiently, address issues proactively, and uphold compliance requirements.<br><br>Responsibilities:<br>• Manage a large portfolio of active customer orders each day, ensuring records are updated accurately and transactions are completed in a timely manner.<br>• Serve as a primary point of contact for internal partners and external customers by responding to account questions, providing order updates, and resolving service-related concerns.<br>• Oversee repair order activities from initial receipt through final billing, including order acknowledgment, pricing support, exchanges, and invoice processing.<br>• Review customer agreements and apply contract terms correctly when entering, processing, and fulfilling account requests.<br>• Monitor order flow and delivery commitments to identify potential delays early and take action to reduce service risks and possible financial exposure.<br>• Evaluate warranty requests to confirm eligibility and determine the appropriate next steps for disposition and resolution.<br>• Maintain compliance with applicable trade and regulatory requirements throughout order handling and customer account administration.<br>• Support operational processes tied to contract administration, quality expectations, and related account documentation as required.
  • 2026-11-11T00:00:00Z
Customer Account Specialist
  • Canonsburg, PA
  • onsite
  • Permanent / Full Time
  • 65000 - 80000 USD / Yearly
  • <p>.We are seeking a customer-focused Account Specialist to serve as the primary contact for a portfolio of customer accounts. In this role, you&#39;ll partner closely with sales, operations, production, and accounting teams to ensure orders are processed accurately, delivered on time, and supported with exceptional customer service.</p><p>This position is ideal for someone who enjoys building relationships, solving problems, and coordinating across multiple departments in a fast-paced manufacturing environment.</p><p>What You&#39;ll Do</p><ul><li>Serve as the main point of contact for assigned customer accounts.</li><li>Prepare quotes, enter orders, process order changes, and provide timely status updates.</li><li>Coordinate with operations and production teams to confirm lead times and delivery schedules.</li><li>Support the sales team by verifying pricing, product specifications, and order details.</li><li>Track and resolve customer inquiries, complaints, and returns.</li><li>Monitor open orders and proactively communicate potential issues before they impact customers.</li><li>Maintain accurate customer records and account documentation.</li><li>Manage customer procurement portals, including order, pricing, and invoice uploads.</li><li>Partner with accounting on billing inquiries and credit-related matters.</li><li>Assist with logistics and shipping coordination as needed.</li><li>Provide coverage and support for team members during peak workloads or absences.</li></ul><p>Growth Opportunity</p><p>Successful Account Specialists often evolve into trusted business partners for both customers and internal teams. As you develop knowledge of customer operations, products, and purchasing trends, you&#39;ll have opportunities to:</p><ul><li>Identify additional products and solutions that support customer needs.</li><li>Recognize purchasing patterns and proactively address changing requirements.</li><li>Build strong customer relationships and become a valued resource and advisor.</li><li>Contribute to customer retention and long-term account growth.</li></ul><p><br></p>
  • 2026-11-13T00:00:00Z
Direct Support Professional
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 17.1 - 19.8 USD / Hourly
  • We are looking for a bilingual Direct Support team member to deliver individualized, community-based support to clients in Los Angeles, California. This contract opportunity is ideal for someone who brings compassion, reliability, and strong communication skills to daily client interactions. In this field-based role, you will help individuals build practical life skills, work toward personal goals, and maintain greater independence while coordinating with families and support teams.<br><br>Responsibilities:<br>• Deliver one-on-one services based on each client’s established support plans and personal objectives.<br>• Guide clients in strengthening daily living skills such as communication, budgeting, employment readiness, and independent routines.<br>• Provide dependable transportation to appointments, community activities, and other approved locations using a personal vehicle.<br>• Promote client safety, dignity, and self-advocacy while encouraging meaningful participation in the community.<br>• Record services provided and track client progress with clear, timely, and accurate documentation.<br>• Complete required reports and service records within scheduled work hours and in accordance with program expectations.<br>• Partner with family members, employers, and multidisciplinary professionals to support consistent client outcomes.<br>• Participate in staff meetings, supervision sessions, and required training to remain aligned with organizational standards.<br>• Carry out additional related duties as needed to support client care and program operations.
  • 2026-11-13T00:00:00Z
Sales Support Representative
  • Exton, PA
  • onsite
  • Permanent / Full Time
  • 0 - 0 USD / Yearly
  • <p>Our client is looking to staff a customer-focused and highly organized Sales Support Representative to facilitate order management, maintain strong client relationships, and support day-to-day activities of the sales team. This role requires someone who can manage multiple customer requests, coordinate order processing and delivery schedules, and use sound judgement to resolve issues while maintaining a high standard of service. The ideal Sales Support Representative will detail-oriented, customer-focused, and capable of managing multiple priorities with accuracy and meeting service expectations. </p><p><br></p><p>What you get to do everyday</p><p>·      Provide administrative support to sales team</p><p>·      Fulfill customer inquiries</p><p>·      Serve as liaison between sales team, clients, and internal departments</p><p>·      Manage and update customer accounts and CRM systems</p><p>·      Resolve pricing issues/errors</p><p>·      Build strong customer relationships</p><p>·      Review and analyze customer feedback</p><p>·      Track sales leads, monitor progress, and ensure follow-up</p><p>·      Provide customer quotes and pricing</p><p>·      Troubleshoot data performance inquiries</p>
  • 2026-10-15T00:00:00Z
Sales Support Representative
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 22 - 25 USD / Hourly
  • <p>Position Overview</p><p>Our client, an established insurance organization, is seeking a detail-oriented and customer-focused Sales Support Coordinator to provide administrative and operational support to the sales team. This individual will play an important role in supporting day-to-day sales activities, coordinating client communications, maintaining accurate records, and helping ensure a seamless experience for prospective and existing clients.</p><p>The ideal candidate is organized, proactive, and comfortable working in a fast-paced, deadline-driven environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while providing exceptional support to sales professionals and clients.</p><p>Key Responsibilities</p><ul><li>Provide day-to-day administrative support to insurance agents, account executives, and the sales team.</li><li>Assist with preparing proposals, quotes, presentations, and other client-facing sales materials.</li><li>Coordinate the collection of client information and documentation needed for insurance applications and policy processing.</li><li>Enter, update, and maintain accurate client, prospect, and policy information within internal databases and CRM systems.</li><li>Follow up with clients, insurance carriers, and internal departments regarding outstanding documentation, quotes, renewals, and policy updates.</li><li>Assist with processing new business applications, policy changes, endorsements, and renewals.</li><li>Track sales activity, maintain pipeline reports, and assist with preparing sales performance reports.</li><li>Coordinate client meetings, appointments, and follow-up communications.</li><li>Respond to incoming client inquiries and route requests to the appropriate sales or account management team members.</li><li>Support the sales team with prospecting activities, lead tracking, and maintaining organized client records.</li><li>Assist with preparing renewal documentation and monitoring upcoming policy expiration dates.</li><li>Ensure all client documentation is organized, accurate, and maintained in accordance with company procedures.</li><li>Provide general administrative and operational support to the sales department as needed.</li></ul><p><br></p>
  • 2026-11-07T00:00:00Z
Help Desk/Desktop Support Analyst
  • York, PA
  • onsite
  • Temporary to Hire
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records.<br><br>Responsibilities:<br>• Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site.<br>• Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards.<br>• Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes.<br>• Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices.<br>• Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices.<br>• Guide users on effective use of workstations, software applications, and the local network environment through informal training and support.<br>• Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed.<br>• Support additional business applications and software platforms as operational needs evolve.<br>• Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
  • 2026-10-15T00:00:00Z
Help Desk/Desktop Support Analyst
  • Somerset, NJ
  • onsite
  • Temporary / Contract
  • 17.1 - 19.8 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support end users in Somerset, New Jersey within the health pharm/biotech industry. This Long-term Contract position is ideal for someone who enjoys resolving technical issues, delivering dependable customer support, and working across desktop, mobile, and software environments. The role focuses on maintaining day-to-day IT operations, assisting users with hardware and application needs, and ensuring a smooth support experience through clear communication and timely follow-up.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and peripheral issues, resolving incidents efficiently while maintaining a high level of customer care.<br>• Troubleshoot operating system, software, and basic hardware problems across Microsoft Windows environments to restore user productivity as quickly as possible.<br>• Support installation, setup, removal, and configuration of computer equipment and business applications in accordance with company standards.<br>• Assist users with service desk requests by documenting issues accurately, updating ticket status, and ensuring proper resolution or escalation.<br>• Offer guidance for mobile device connectivity and Bluetooth-related issues, including support for Android and iOS platforms when needed.<br>• Perform account-related support activities in environments that use Active Directory, including basic access and user assistance tasks.<br>• Apply foundational networking knowledge to identify connectivity issues and coordinate with other IT teams when broader support is required.<br>• Manage multiple support priorities in a fast-moving setting while communicating clearly with users and stakeholders throughout the resolution process.
  • 2026-10-29T00:00:00Z
Help Desk/Desktop Support Analyst
  • Spartanburg, SC
  • onsite
  • Temporary / Contract
  • 29 - 33 USD / Hourly
  • <p>We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations in Spartanburg, South Carolina. This is a Contract position focused on delivering responsive desktop and end-user support, resolving common Windows-related issues, and helping employees stay productive. The ideal candidate is comfortable working with service requests, user account administration, and hands-on troubleshooting across Microsoft-based systems.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day desktop and help desk support by diagnosing and resolving hardware, software, and operating system issues for end users.</p><p>• Manage incoming service desk tickets, prioritize requests appropriately, and deliver timely updates through to resolution.</p><p>• Support Microsoft Windows environments, including Windows 11 devices, with setup, maintenance, and issue remediation.</p><p>• Administer user accounts and access permissions within Active Directory, including account updates and password assistance.</p><p>• Investigate basic technical problems, identify root causes, and apply practical fixes that minimize user downtime.</p><p>• Assist with application support, including troubleshooting issues related to Microsoft Dynamics 365 Business Central when needed.</p><p>• Prepare and deploy workstations, install required software, and ensure devices are configured according to support standards.</p>
  • 2026-11-11T00:00:00Z
Help Desk/Desktop Support Analyst
  • Chandler, AZ
  • onsite
  • Temporary / Contract
  • 28.5 - 33 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for end users in Chandler, Arizona. This Long-term Contract position is ideal for someone who enjoys solving day-to-day technology issues, supporting Windows-based environments, and delivering responsive customer service. The role focuses on maintaining productivity by resolving hardware, software, and access-related concerns in a timely and detail-oriented manner.<br><br>Responsibilities:<br>• Provide frontline technical support for desktop, laptop, and basic peripheral issues affecting end users.<br>• Diagnose and resolve problems within Microsoft Windows environments, including Windows 10 systems.<br>• Manage user account access and permissions through Active Directory while maintaining accuracy and security.<br>• Respond to, document, and update service desk tickets to ensure timely issue tracking and resolution.<br>• Troubleshoot common software, connectivity, and system performance concerns using established support procedures.<br>• Escalate complex incidents when needed and coordinate with other technical teams to drive resolution.<br>• Assist with workstation setup, configuration, and routine support to maintain operational readiness.
  • 2026-11-09T00:00:00Z
Help Desk/Desktop Support Analyst
  • Oklahoma City, OK
  • onsite
  • Temporary to Hire
  • 15.0385 - 17.413 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support end users through hands-on technical assistance and responsive service. This contract position has the potential to become permanent and is ideal for someone who enjoys resolving desktop and system issues, guiding users through technical challenges, and maintaining a reliable computing environment. The role focuses on day-to-day support across Microsoft Windows platforms while ensuring service requests are handled accurately and efficiently.<br><br>Responsibilities:<br>• Provide front-line technical support for desktop, laptop, and workstation issues affecting end users across the organization.<br>• Diagnose and resolve hardware, software, and operating system problems in Microsoft Windows environments with a strong emphasis on timely service.<br>• Manage incoming service desk requests, document issue details clearly, and follow tickets through to resolution.<br>• Support user account administration tasks within Active Directory, including access updates, password assistance, and account maintenance.<br>• Install, configure, and troubleshoot Windows 10 systems and related peripherals to keep employees productive.<br>• Escalate more complex technical problems when needed while maintaining clear communication with users and internal support teams.<br>• Track recurring incidents, identify common support trends, and contribute to practical solutions that improve day-to-day IT operations.
  • 2026-10-19T00:00:00Z
Help Desk/Desktop Support Analyst
  • Minneapolis, MN
  • onsite
  • Temporary / Contract
  • 25.65 - 27.5 USD / Hourly
  • <p>We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users. This position focuses on resolving day-to-day hardware, software, and access issues while delivering a detail-oriented support experience. The ideal candidate will be comfortable working with Microsoft Windows environments, handling service desk requests, and troubleshooting desktop-related problems efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming support requests and manage service desk tickets through resolution in a timely manner.</p><p>• Diagnose and resolve desktop, laptop, and peripheral issues affecting end-user productivity.</p><p>• Provide hands-on support for Microsoft Windows and Windows 10 systems, including routine issue resolution and user assistance.</p><p>• Support account access tasks within Active Directory, such as password resets, account updates, and basic user administration.</p><p>• Troubleshoot common software, hardware, and connectivity problems using a structured support approach.</p><p>• Document incidents, solutions, and recurring issues clearly to improve service desk knowledge and support consistency.</p>
  • 2026-11-04T00:00:00Z
Help Desk/Desktop Support Analyst
  • Malvern, PA
  • onsite
  • Temporary / Contract
  • 22 - 25 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical assistance for faculty, staff, and students in Malvern, Pennsylvania. This Long-term Contract position focuses on maintaining a reliable end-user computing environment across classrooms, offices, and shared spaces while providing responsive support for day-to-day technology issues. The ideal candidate brings strong customer service skills, broad desktop support experience, and the ability to work effectively with both onsite personnel and remote IT leadership.<br><br>Responsibilities:<br>• Provide in-person technical support for end users, addressing desktop, laptop, and device-related issues in a timely and detail-oriented manner.<br>• Manage incoming service requests, diagnose problems, and complete ticket resolution with clear communication and consistent follow-through.<br>• Support a diverse device environment that includes macOS, Windows, and Chromebook systems, ensuring users can work effectively across platforms.<br>• Assist with administration and day-to-day support of Google Workspace tools, Google Admin Console functions, and Chromebook deployments.<br>• Troubleshoot common connectivity and hardware problems involving wireless access, printers, peripherals, and basic network-related issues.<br>• Deliver audio/visual assistance for instructional and event spaces, including projector setup, sound system support, and issue resolution during use.<br>• Work closely with local technical colleagues to coordinate support activities and maintain smooth technology operations across the site.<br>• Follow established direction from remote technology leadership while aligning onsite support activities with broader IT standards and priorities.<br>• Record incidents, solutions, and support procedures accurately to improve knowledge sharing and service continuity.
  • 2026-10-20T00:00:00Z
Help Desk/Desktop Support Analyst
  • Jacksonville, FL
  • onsite
  • Permanent / Full Time
  • 45000 - 50000 USD / Yearly
  • We are looking for a Help Desk/Desktop Support Analyst to provide responsive front-line technical assistance for users in Jacksonville, Florida. In this role, you will address everyday technology issues, support account access needs, and ensure incidents are accurately tracked through resolution. This position is ideal for someone who combines practical troubleshooting ability with strong communication and a service-focused approach.<br><br>Responsibilities:<br>• Deliver first-contact support for workstations, laptops, mobile devices, printers, and commonly used business applications.<br>• Investigate and resolve routine technical issues such as password changes, sign-in failures, software setup requests, and basic network connectivity problems.<br>• Record incident details, troubleshooting steps, and final outcomes clearly within the service management platform.<br>• Route complex or unresolved problems to advanced support teams while providing complete documentation for efficient follow-up.<br>• Support new user setup activities, including account provisioning and access-related requests.<br>• Provide detail-oriented, courteous assistance that promotes a positive support experience for internal or external users.<br>• Adhere to established IT operating procedures, service expectations, and information security guidelines.
  • 2026-11-03T00:00:00Z
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