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213 results for Senior Customer Service Specialist jobs

Account Representative
  • San Diego, CA
  • remote
  • Temporary
  • 22.00 - 23.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p> Robert Half is partnering with a reputable insurance firm to identify a customer-focused and detail-oriented <strong>Account Representative</strong>. In this role, you will serve as a primary point of contact for clients, supporting account servicing needs while ensuring policies, documentation, and communications are handled accurately and efficiently. The ideal candidate has strong communication skills, enjoys relationship-building, and is comfortable working in a fast-paced, service-driven environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the main point of contact for assigned client accounts, providing timely and professional support</li><li>Assist clients with policy inquiries, endorsements, renewals, and general service requests</li><li>Process policy changes, applications, certificates of insurance, and related documentation</li><li>Coordinate with internal teams, carriers, and underwriters to resolve account-related issues</li><li>Maintain accurate client records, policy information, and correspondence in agency management systems</li><li>Support renewal preparation and follow-up to ensure timely account servicing</li><li>Respond to phone and email inquiries while delivering a high level of customer service</li><li>Ensure compliance with insurance regulations and internal procedures</li></ul><p><br></p>
  • 2025-12-29T23:33:38Z
Customer Service Representative
  • St Paul, MN
  • remote
  • Temporary
  • 18.00 - 23.00 USD / Hourly
  • <p>We are looking for a <strong>Customer Service Representative</strong> to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul><p><br></p>
  • 2025-12-29T17:39:00Z
Customer Service Representative
  • Metairie, LA
  • onsite
  • Contract / Temporary to Hire
  • 15.00 - 17.00 USD / Hourly
  • <p>We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an opportunity to showcase your skills in a fast-paced environment while delivering excellent service to customers. The ideal candidate will be adaptable, empathetic, and detail oriented, with the ability to manage high call volumes and multitask effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls per day, while maintaining a detail oriented and empathetic demeanor.</p><p>• Upload and organize documents into files accurately, processing 20 or more uploads daily.</p><p>• Handle irate callers with patience and professionalism, ensuring their concerns are addressed effectively.</p><p>• Collaborate seamlessly with team members to foster a positive and productive work environment.</p><p>• Utilize Office tools, including Word, to complete tasks efficiently and accurately.</p><p>• Operate a multi-line phone system to provide timely and effective customer support.</p><p>• Demonstrate excellent multitasking skills to balance call handling, documentation, and administrative tasks.</p><p>• Uphold a pleasant and approachable attitude to enhance customer satisfaction and team dynamics.</p>
  • 2025-12-12T16:04:20Z
Customer Service Representative
  • Nashville, TN
  • remote
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>Customer Service Representative – SME Accelerate Team Assistant</p><p><br></p><p>Type: Long-Term Contract</p><p><br></p><p>About the Role</p><p>We are seeking a Customer Service Representative to join our SME Accelerate team. This role focuses on delivering exceptional customer service related to sales, promotions, installations, and communications, while ensuring compliance and accuracy in all processes. The ideal candidate will have JD Edwards (JDE) experience and the ability to work within well-defined procedures in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><p>Provide customer services relating to sales, sales promotions, installations, and communications.</p><p>Maintain strong customer relationships and resolve claims and complaints fairly and effectively in compliance with consumer laws.</p><p>Validate and process purchase orders accurately using JDE and other systems.</p><p>Ensure accuracy of data entry and proactively address discrepancies.</p><p>Keep detailed records of customer interactions, inquiries, complaints, and resolutions.</p><p>Support internal teams by providing timely responses and assisting with administrative tasks.</p><p>Develop improvement plans based on customer feedback and surveys.</p><p>Collaborate with cross-functional teams to implement initiatives that inform and educate customers.</p><p><br></p>
  • 2025-12-24T14:58:51Z
Customer Service Representative
  • Little Rock, AR
  • remote
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>Job Title: Customer Service Representative </p><p>Location: Remote – Candidate must reside in Arkansas</p><p>Type: Long-Term Contract</p><p><br></p><p>About the Role</p><p>We are seeking a detail-oriented and proactive Customer Service Representative to join our team. In this role, you will provide exceptional customer support, manage order accuracy, and collaborate with internal teams to ensure smooth operations. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><p>Provide customer service related to sales, promotions, and communications.</p><p>Validate ship-to and replenishment locations for orders and submit in WebOps.</p><p>Ensure accurate entry of all purchase orders (Bill Only, Ship and Bills, GHX, and other EDI platforms).</p><p>Review and validate incoming surgery product usage cases for accuracy.</p><p>Serve as the customer-facing voice, offering creative solutions to resolve issues.</p><p>Provide phone support for inquiries from sales teams and healthcare professionals.</p><p>Maintain detailed records of customer interactions, inquiries, complaints, and resolutions.</p><p>Proactively update customers on order status to accelerate billing processes.</p><p>Support the Sales Department by answering questions via phone, email, and fax.</p><p>Build relationships with hospital billing specialists and assist with surgery product usage questions.</p><p>Follow up to collect purchase orders and clarify discrepancies.</p><p>Assist Sales Reps with pricing or product usage discrepancies.</p>
  • 2025-12-24T14:44:14Z
Account Representative
  • San Diego, CA
  • remote
  • Temporary
  • 23.00 - 25.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p> Robert Half is partnering with a reputable financial services company to identify a detail-oriented and client-focused <strong>Account Representative</strong>. This role serves as a key point of contact for clients, supporting account servicing, documentation, and ongoing relationship management while ensuring compliance with internal policies and regulatory requirements. The ideal candidate brings strong communication skills, professionalism, and a high level of attention to detail.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for assigned client accounts, providing timely and accurate support</li><li>Assist clients with account inquiries, updates, and service requests</li><li>Process account documentation, forms, and transactions in accordance with company policies and regulatory standards</li><li>Maintain accurate client records and account information in internal systems</li><li>Coordinate with internal departments (operations, compliance, advisors, and finance teams) to resolve account-related issues</li><li>Support onboarding of new clients, including documentation collection and verification</li><li>Prepare reports, track account activity, and assist with audits or reviews as needed</li><li>Ensure adherence to compliance, privacy, and regulatory requirements</li></ul><p><br></p>
  • 2025-12-29T23:38:59Z
Customer Service Representative
  • Dallas, TX
  • remote
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • <p><strong>ob Description: Customer Service Representative (CSR)</strong></p><p>We are looking for a dedicated and personable Customer Service Representative to join our team. As a CSR, you will be the front line of communication with our clients, providing effective solutions, answering inquiries, and ensuring high levels of customer satisfaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Understand products, services, and policies to provide accurate information.</li><li>Resolve customer complaints and issues efficiently and professionally.</li><li>Document all customer interactions in the company’s CRM system.</li><li>Process orders, returns, exchanges, and service requests.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Upsell or cross-sell products and services as appropriate.</li><li>Maintain confidentiality and demonstrate professionalism in all interactions.</li><li>Meet or exceed performance metrics related to customer satisfaction and response time.</li></ul><p><br></p>
  • 2025-12-19T20:09:07Z
Customer Service Representative
  • Phoenix, AZ
  • onsite
  • Temporary
  • 18.53 - 21.45 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Phoenix, Arizona. This role requires someone who is detail oriented, thrives in a fast-paced environment, and is committed to delivering exceptional service to customers. If you have experience in customer interactions, particularly in the mortgage servicing industry, and are eager to contribute to a collaborative team, we invite you to apply.<br><br>Responsibilities:<br>• Provide courteous and detail oriented assistance to customers, ensuring a positive experience in every interaction.<br>• Address customer inquiries related to website navigation, escrow, payoff processing, and other mortgage servicing needs.<br>• Refer eligible homeowners to the Originations department for refinancing opportunities.<br>• Conduct outbound collections activities on accounts with varying levels of delinquency, including those under 30 days past due.<br>• Utilize escalation protocols to route calls appropriately based on the nature of the inquiry.<br>• Meet or exceed performance metrics and service standards.<br>• Gain proficiency in internal software platforms and contribute suggestions for system improvements.<br>• Collaborate with team members and uphold high standards of service delivery.
  • 2025-12-24T16:13:59Z
Customer Service Representative
  • Oregon City, OR
  • remote
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.  </p>
  • 2025-12-26T21:08:37Z
Customer Service Representative
  • Nampa, ID
  • remote
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.  </p>
  • 2025-12-26T20:43:55Z
Customer Service Representative
  • Louisville, KY
  • onsite
  • Temporary
  • 17.00 - 24.00 USD / Hourly
  • <p>We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. This contract role is ideal for someone who can quickly adapt, provide excellent service, and support customers during peak periods or special projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner.</li><li>Assist customers with account updates, order processing, returns, and troubleshooting issues.</li><li>Document all interactions accurately in the CRM system and maintain confidentiality of customer data.</li><li>Escalate complex or unresolved issues to appropriate departments and follow up to ensure resolution.</li><li>Provide proactive communication to customers regarding order status, delays, or service updates.</li><li>Identify recurring issues and communicate trends to management for process improvement.</li><li>Collaborate with internal teams (sales, operations, HR) to ensure customer needs are met.</li><li>Maintain knowledge of company products, services, and policies to deliver accurate information.</li><li>Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction scores</li></ul><p><br></p>
  • 2025-12-30T16:49:02Z
Sales Support
  • Kalamazoo, MI
  • onsite
  • Contract / Temporary to Hire
  • 19.79 - 25.00 USD / Hourly
  • Role Overview: Join a dynamic team in a permanent administrative support role within our Landscape Finished Sales department. This position provides the opportunity to expand your responsibilities and grow professionally within the Sales department. Candidates must be available for extended hours—including weekends—during peak months and have the flexibility to travel out of state with reasonable advance notice. Reporting directly to our Sales Specialist, you will play a crucial part in facilitating efficient operations and delivering exceptional service to our customers. Key Responsibilities: Expedite daily order entry with high attention to detail Assist with problem identification and resolution as challenges arise Coordinate deliveries and promptly communicate logistics to clients Maintain accurate customer profiles in a CRM system Manage multiple spreadsheets and oversee various projects Respond to customer inquiries via phone and email Document and refine internal procedures to improve efficiency Organize and inspect shipments for outgoing landscape orders Build and sustain strong client relationships Assess plant inventory quality, quantity, and status in the greenhouse as needed Generate reports for internal use and client presentation on sales analysis and order entry Travel with the Landscape Sales Specialist to engage with existing and prospective customers Provide sales department support, including pre-order bookings and weekly reporting Required Qualifications: High school diploma or equivalent Minimum two years of sales and customer service experience Advanced proficiency in Microsoft Excel and related functions Adaptability to a fast-paced environment and quick learning ability Effective multi-tasking and project balancing skills Strong written and verbal communication skills Reliable time management and punctuality Reliable transportation Preferred Qualifications: Experience in client relationship management, inside sales, account management, and business development Familiarity with horticulture is a strong asset Benefits of Joining Our Team: This is your chance to take on a pivotal relationship-building role with outstanding growth opportunities in a thriving industry. If you bring an efficient drive, thrive under dynamic conditions, and value initiative and strategic thinking, we encourage you to apply and help elevate our presence in the market. Job Type: permanent Expected Hours: 35–55 per week
  • 2025-12-04T22:23:40Z
Customer Support Specialist
  • Vandalia, OH
  • remote
  • Temporary
  • 16.49 - 17.25 USD / Hourly
  • <p>Join our team as a Customer Support Specialist and play a vital role in supporting our daily operations. We’re looking for an organized, detail-oriented individual with strong communication skills and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer high-volume phone calls from members and assist with their inquiries</li><li>Accurately process member enrollments over the phone, following a provided question list</li><li>Perform data entry into the member portal; submit records and confirm successful completion</li><li>Scan and index documents to ensure accurate digital recordkeeping</li><li>Distribute incoming mail and support general office functions</li><li>Handle routine outreach to vendors as needed</li><li>Post eligibility information and run regular reports for department use</li></ul><p>For immediate consideration, call 937.224.8326.</p>
  • 2025-12-22T19:14:44Z
Customer Service Representative
  • Bue Bell, PA
  • onsite
  • Temporary
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for an experienced Customer Service Representative to join a team on a contract basis in Blue Bell, Pennsylvania. In this role, you will provide exceptional service to customers in the vehicle aftermarket sector, handling inquiries, processing orders, and resolving issues effectively. This position is ideal for someone who thrives in a dynamic team environment and has a passion for delivering outstanding customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via phone and E-Mail, ensuring a detail-oriented and supportive approach.</p><p>• Process customer orders accurately using proprietary order management systems.</p><p>• Manage product returns and warranty claims in compliance with company policies.</p><p>• Address and resolve customer concerns, providing clear solutions and maintaining satisfaction.</p><p>• Collaborate with team members to ensure seamless communication and service delivery.</p><p>• Maintain detailed records of customer interactions, orders, and transactions for reporting purposes.</p><p>• Utilize call center software to track tickets and monitor customer service metrics.</p><p>• Stay informed about aftermarket vehicle parts and services to assist customers effectively.</p><p>• Participate in team meetings and contribute to process improvements.</p><p>• Adhere to all company policies and procedures, ensuring compliance with relevant regulations.</p>
  • 2025-12-11T20:08:36Z
Bilingual Customer Experience Specialist
  • San Diego, CA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated Bilingual (Spanish and English) Customer Experience Specialist to join our non-profit team in San Diego, California. In this Contract to permanent position, you will play a vital role in delivering exceptional service and support to individuals seeking assistance, ensuring their needs are met with care and professionalism. If you are passionate about fostering positive experiences and thrive in a collaborative, mission-driven environment, this role offers an opportunity to make a meaningful impact every day.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming inquiries by phone, email, or chat, offering accurate information, referrals, and assistance.</p><p>• Record and update all client interactions in web-based systems promptly and accurately.</p><p>• Stay informed about available services and resources to provide the most relevant support.</p><p>• Work closely with internal teams to ensure that client needs are addressed effectively and efficiently.</p><p>• Maintain a high level of professionalism and empathy in all communications with clients.</p><p>• Utilize CRM platforms and other software tools to manage and track customer interactions.</p><p>• Assist clients with billing inquiries and benefit-related questions, ensuring clarity and resolution.</p><p>• Analyze and resolve customer issues, escalating complex cases to appropriate departments when necessary.</p><p>• Uphold organizational standards and contribute to the overall success of the team through collaboration and reliability.</p>
  • 2025-12-29T23:44:02Z
Member Services Representative
  • Hoffman Estates, IL
  • onsite
  • Permanent
  • 54000.00 - 60000.00 USD / Yearly
  • A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
  • 2025-12-18T20:44:11Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p><strong>About the Organization</strong></p><p> Our client, a mission-driven nonprofit organization, is seeking a Customer Service Representative to support community members by providing accurate information, guidance, and administrative assistance. This role serves as a key point of contact for individuals accessing programs and services and requires a strong commitment to customer service and community impact.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for community members via phone, email, and in-person interactions</li><li>Handle inbound and outbound calls related to programs, services, and general inquiries</li><li>Collect, enter, and maintain accurate participant information in internal databases and case management systems</li><li>Assist individuals with applications, forms, and general documentation</li><li>Provide clear information regarding available services, eligibility requirements, and next steps</li><li>Resolve inquiries professionally and escalate complex or sensitive matters as appropriate</li><li>Maintain detailed and accurate records while ensuring confidentiality</li><li>Collaborate with internal teams to support program operations and positive client outcomes</li><li>Uphold the organization’s mission, values, and commitment to equity and inclusion</li></ul><p><br></p>
  • 2025-12-13T00:18:35Z
Customer Service Representative
  • Oceanside, CA
  • onsite
  • Temporary
  • 19.00 - 23.00 USD / Hourly
  • <p>We are looking for an <strong>engaging and highly organized Customer Service Representative</strong> to join a company that places a strong emphasis on client experience, professionalism, and teamwork. This role is perfect for someone who enjoys interacting with people, resolving concerns with patience, and helping clients navigate their questions with confidence. You’ll be working as part of a fast-moving environment where attention to detail and effective communication are key. If you take pride in staying organized, balancing several tasks at once, and maintaining a warm, approachable demeanor, this position offers an excellent opportunity to grow your customer service career in a supportive workplace.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and messages in a professional and timely manner.</li><li>Document all customer interactions and maintain accurate account information.</li><li>Troubleshoot basic issues and escalate more complex concerns to the appropriate department.</li><li>Provide product/service information and guide customers through processes.</li><li>Follow up on open tickets to ensure resolution and positive customer experience.</li><li>Support internal teams by relaying customer needs and feedback.</li></ul>
  • 2025-12-12T23:29:10Z
Customer Service Representative
  • Little Rock, AR
  • remote
  • Temporary
  • 17.00 - 20.00 USD / Hourly
  • <p><strong>Location:</strong> Remote (Central Time Zone preferred)</p><p><strong>Schedule:</strong> 9:00 AM – 6:00 PM CST</p><p><strong>About the Role</strong></p><p>We are looking for a Customer Service Representative with strong interpersonal skills and a proactive mindset to support our Trauma & Extremities Business Units. This role is ideal for someone who is committed to delivering exceptional service and going above and beyond to meet customer needs.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide customer service related to sales, order entry, and purchase order collections.</li><li>Maintain positive customer relationships and resolve claims and complaints in compliance with consumer laws.</li><li>Develop initiatives to inform and educate customers about products and processes.</li><li>Collaborate with internal teams to create improvement plans for purchase order collections.</li><li>Follow clearly defined procedures and guidelines to ensure accuracy and consistency.</li></ul><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Remote work flexibility.</li><li>Opportunity to support a critical business unit in the healthcare industry.</li><li>Collaborative team environment with clear processes and guidelines.</li></ul>
  • 2025-12-09T14:23:46Z
Customer Service Representative
  • Syracuse, NY
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Syracuse, New York. This long-term contract position offers an excellent opportunity to assist customers and ensure smooth operations within a dynamic environment. If you have a passion for helping others and thrive in a detail-oriented role, we encourage you to apply.<br><br>Responsibilities:<br>• Welcome and assist customers upon their arrival, ensuring a positive experience.<br>• Review and verify customer paperwork for accuracy and completeness.<br>• Manage and organize customers within the queuing system to maintain efficiency.<br>• Evaluate vision test results and accurately record passing scores.<br>• Input vision test results into the computer system with precision.<br>• Guide customers in utilizing self-service kiosks and resolve any issues.<br>• Capture and process customer photos for driver's license applications.
  • 2025-12-15T19:48:34Z
Customer Service Representative
  • Fishers, IN
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team. This is a Contract to permanent position, offering an excellent opportunity to showcase your communication skills and ability to assist customers effectively. The ideal candidate will excel in a fast-paced environment and demonstrate a commitment to delivering exceptional customer experiences.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond promptly to inbound customer inquiries via phone, ensuring a high level of satisfaction.</p><p>• Manage order entry tasks accurately and efficiently to support operational needs.</p><p>• Provide clear and detail oriented communication to resolve customer issues and answer questions.</p><p>• Handle both inbound and outbound calls to address customer concerns or provide updates.</p><p>• Collaborate with team members to improve service delivery and meet performance targets.</p><p>• Maintain detailed records of customer interactions and transactions.</p><p>• Follow established protocols and procedures to ensure compliance and consistency.</p><p>• Identify opportunities to enhance customer satisfaction and recommend improvements.</p><p>• Assist in training new team members or sharing best practices when needed.</p><p>• Adapt to changing priorities and contribute to a positive team environment.</p>
  • 2025-12-19T21:28:41Z
Customer Service Representative
  • Oakland, CA
  • onsite
  • Temporary
  • 25.00 - 27.00 USD / Hourly
  • <p><strong>Customer Service Representative</strong></p><p>We are looking for a Customer Service Representative who is passionate about helping clients and solving problems.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, and chat.</li><li>Process orders, returns, and exchanges accurately.</li><li>Update and maintain customer records.</li><li>Escalate complex concerns to supervisors as needed</li></ul>
  • 2025-12-30T20:04:35Z
Customer Service Representative
  • Cleveland, OH
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 24.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This role combines customer engagement and inside sales responsibilities, focusing on account management and order entry tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Manage and maintain existing customer accounts, ensuring satisfaction and prompt resolution of any issues.<br>• Develop new business relationships by identifying potential clients and presenting tailored solutions.<br>• Process and track customer orders with accuracy and efficiency to meet delivery timelines.<br>• Communicate effectively with customers through phone, email, and other channels to provide exceptional service.<br>• Collaborate with internal teams to address customer needs and achieve business goals.<br>• Utilize Microsoft Office and company-specific systems to maintain records and generate reports.<br>• Assist customers with technical inquiries related to water testing and treatment services.<br>• Conduct follow-ups with clients to ensure ongoing satisfaction and address any additional requirements.<br>• Participate in team meetings and contribute ideas for improving sales strategies and customer service processes.
  • 2025-12-02T19:28:46Z
Customer Service Representative
  • Fallbrook, CA
  • onsite
  • Temporary
  • 22.00 - 24.00 USD / Hourly
  • <p>We’re hiring a <strong>friendly, patient, and solutions-driven Customer Service Representative</strong> who enjoys helping people and creating positive experiences. In this role, you’ll become a trusted resource for clients as they navigate questions, service needs, and product-related inquiries. We’re looking for someone who genuinely cares about problem-solving and understands the importance of communication done with accuracy and empathy. As part of a supportive and collaborative team, you’ll have the opportunity to make a significant impact on client satisfaction and long-term customer relationships. If you enjoy a role where each interaction matters and no two days feel exactly the same, this could be a wonderful fit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and messages in a professional and timely manner.</li><li>Document all customer interactions and maintain accurate account information.</li><li>Troubleshoot basic issues and escalate more complex concerns to the appropriate department.</li><li>Provide product/service information and guide customers through processes.</li><li>Follow up on open tickets to ensure resolution and positive customer experience.</li><li>Support internal teams by relaying customer needs and feedback.</li></ul>
  • 2025-12-12T23:29:10Z
Customer Service Representative
  • Mt. Pleasant, PA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 20.00 USD / Hourly
  • <p>We are offering a contract to hire employment opportunity for a Customer Service Representative in Mount Pleasant, Pennsylvania. This role is with a global industrial distribution company and involves building ongoing business relationships with our customers through repeated contact and consultation. As a Customer Service Representative, you will be providing expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude. Hours: either 7:30AM or 8AM – 4:30PM or 5PM. Depending on your start time. Pay : $18- 20</p><p><br></p><p>• Assist customers by phone and in person at our facility</p><p>• Help customers get the parts they need</p><p>• Interact extensively with customers to clarify their needs, research, and recommend parts</p><p>• Meet / exceed monthly sales goals while increasing customer satisfaction</p><p>• Provide quotes</p><p>• Take orders</p><p>• Provide post order service</p><p>• Physically measure specs on a wide variety of parts</p><p>REQUIREMENTS</p><p>Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical. </p><p>Specific qualifications for the role include:</p><p>• Minimum 6 months of customer service experience</p><p>• Mechanical and mathematical aptitude</p><p>• Excellent telephone skills</p><p>• Ability and desire to learn new systems and processes quickly</p><p>• Strong computer skills, particularly Excel</p><p>• High school diploma or equivalent</p><p>• Valid driver's license and clean driving record (MVR)</p><p>• SAP / ERP experience, preferred</p><p>• Knowledge of industrial distribution products and hydraulics, preferred</p>
  • 2025-12-24T14:18:53Z
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