We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
We are looking for an experienced HCM Oracle Analyst to join our team on a long-term contract basis in Cincinnati, Ohio. In this role, you will leverage your expertise in Oracle Cloud and enterprise application testing to support various modules critical to organizational success. The position offers an excellent opportunity to collaborate on innovative solutions and contribute to optimizing workforce-related processes.<br><br>Responsibilities:<br>• Conduct thorough testing of Oracle Cloud applications to ensure functionality and reliability.<br>• Develop comprehensive test scripts and cases tailored to Oracle Cloud modules.<br>• Collaborate with stakeholders to gather requirements and translate them into actionable configurations.<br>• Provide expertise in core modules such as Recruiting, Talent & Touchpoints, and Workforce Compensation.<br>• Support the implementation and optimization of Workforce Scheduling and Labor Optimization tools.<br>• Utilize HR Service Delivery solutions, including Help Desk functionalities, to enhance user experience.<br>• Leverage Oracle Analytics to provide insights and improve decision-making processes.<br>• Design and maintain client-side scripting to enhance system performance.<br>• Create and manage business requirement documents to streamline project workflows.<br>• Deliver API and Salesforce development support to ensure seamless integration across platforms.
<p>Our client, a growing/cutting edge, SaaS company in Bethesda, MD is looking for a Senior Revenue Accountant to join their dynamic accounting team. In this role, you will support the accounting and reporting of revenue recognition, specifically related to SaaS offerings while focusing on compliance with ASC 606 standards, particularly in SaaS environments. This position provides an excellent opportunity to leverage AI tools to streamline workflows and ensure accurate and efficient reporting.</p><p><br></p><p>Responsibilities:</p><p>• Lead the full revenue cycle, ensuring compliance with ASC 606 and US accounting standards.</p><p>• Utilize AI tools to automate contract reviews, billing templates, and conduct advanced variance analyses.</p><p>• Collaborate with cross-functional teams, including Sales, Legal, and FP& A, to assess complex agreements and provide revenue insights.</p><p>• Maintain and update revenue and billing schedules in NetSuite, ensuring seamless integration with Salesforce and other systems.</p><p>• Own the monthly revenue close processes, including deferred revenue reconciliations and preparation of audit-ready documentation.</p><p>• Implement automated internal controls and workflows to optimize billing and revenue operations.</p><p>• Support external audits by preparing schedules, documentation, and addressing inquiries.</p><p>• Analyze revenue trends to identify areas for improvement and enhance forecasting accuracy.</p><p><br></p><p>The ideal candidate for this Senior Revenue Accountant role will have 4+ years of either public accounting where you have audited SaaS clients and are well versed in 606 or coming out of another Revenue Accountant role at a SaaS company, BS in Accounting and either a CPA or true CPA candidate, intermediate Excel skills, AI savvy, self-motivated and detail-oriented. This role is 3 days/week in the office with a comp range of 90-120K in base salary + bonus + benefits. Great work/life balance, exposure to upper management and working for a great Controller. To apply to this Senior Revenue Accountant role please do so through this posting or reach out to Caren Bromberg Bach on LinkedIn or call Caren Bach at 301.965.9035. </p>
We are looking for an experienced HCM Oracle Analyst to join our team on a long-term contract basis in Cincinnati, Ohio. This role requires someone who is detail oriented and can effectively manage enterprise application testing and development, focusing on Oracle Cloud modules. The ideal candidate will play a key role in ensuring seamless integration and optimized functionality of systems.<br><br>Responsibilities:<br>• Conduct comprehensive testing for enterprise applications, with a focus on Oracle Cloud solutions.<br>• Develop and execute detailed test scripts tailored to specific modules and functionalities within Oracle Cloud.<br>• Collaborate with stakeholders to gather and analyze business requirements, translating them into effective technical solutions.<br>• Configure and optimize Oracle modules, including Recruiting, Workforce Compensation, and Incentive Compensation.<br>• Implement and support HR Service Delivery tools, ensuring streamlined operations and user satisfaction.<br>• Provide expertise in workforce scheduling and labor optimization processes.<br>• Utilize analytics tools to generate insights that support decision-making and operational improvements.<br>• Manage API development and configuration tasks to enhance system connectivity.<br>• Support Salesforce development initiatives to align with organizational goals.<br>• Ensure proper documentation and adherence to configuration management practices.
<p>Digital Marketing Contractor Needed! </p><p>Remote </p><p><br></p><p><strong>Background</strong></p><p>This client has implemented <strong>Salesforce Marketing Cloud (SFMC)</strong> several years ago as the primary tool for bulk email communications. It is now required that partners across the institution utilize SFMC for their activities. However, demand for email marketing support is growing faster than available resources.</p><p>To address this, we need a focused plan and narrative to manage expectations, sustain a strategic implementation roadmap, and educate the community on appropriate tools for different audiences and activities. This role will help document the current state, define a short- and long-term roadmap, and create clear guidance for stakeholders.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong></strong></p><p><strong><u>These are the two projects that need to get done: </u></strong></p><p><br></p><p><strong>Email Landscape Audit & Strategy</strong></p><ul><li>Audit and map the email landscape at Ohio State, including activities, audiences, and distribution tools</li><li>Develop recommendations aligning email activities with the most appropriate distribution tools</li><li>Create an executive summary and detailed narrative outlining findings and optimization strategies</li></ul><p><strong>SFMC Narrative & Roadmap</strong></p><ul><li>Collaborate with the core SFMC team to articulate objectives, benefits, and roadmap for SFMC adoption</li><li>Assess current and future resource needs; propose a resourcing model</li><li>Develop documentation and communication materials for leadership, partners, and other stakeholders</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated 401k/S125 Service Associate I to join our team in Phoenix, Arizona. This long-term contract position involves providing exceptional customer service for products within the S125 Client Service Center. The role is ideal for someone who thrives in a fast-paced environment and has a keen eye for detail while assisting clients and participants with inquiries, claims, and complaints.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from active and terminated participants, as well as client plan administrators, to resolve inquiries and provide support.</p><p>• Educate clients and participants on S125 products, company policies, procedures, and relevant guidelines or regulations.</p><p>• Escalate tasks and documentation to appropriate teams when necessary to ensure efficient resolution.</p><p>• Maintain accurate records of all interactions by performing data entry and documenting details thoroughly.</p><p>• Develop and apply a working knowledge of products to support clients effectively.</p><p>• Utilize various software platforms, including Salesforce and other company-specific systems, to manage tasks and client interactions.</p><p>• Prioritize and organize workload to meet deadlines and ensure smooth operations.</p><p>• Address complaints and claims in compliance with company policies to maintain strong customer relationships.</p><p>• Collaborate with team members to enhance service delivery and client satisfaction.</p><p>• Perform administrative tasks such as scanning and photocopying documents as needed.</p>
<p>Role Overview</p><p>We are looking for a high-energy, execution-focused Marketing Coordinator to support a rapidly scaling Account-Based Marketing (ABM) program during a critical transition period. This role is built for a "doer"—someone who thrives in a fast-paced environment, can manage a high volume of requests, and is excited to work at the intersection of Marketing and Sales.</p><p>You will support our ABM Contractor and Global Campaigns team in executing outbound plays across nine international regions. This is a hands-on role where you will build campaigns, manage data, and ensure that our Sales team has the assets they need to engage high-value accounts.</p><p><br></p><p>Key Responsibilities</p><ul><li>Campaign Execution: Build and launch outbound ABM campaigns across the full funnel (Top, Mid, and Bottom).</li><li>Sales Request Management: Act as a "traffic controller" for incoming sales requests—managing the high volume of tactical needs for account targeting, campaign activations, and collateral.</li><li>Digital Asset Creation: Build custom landing experiences using Folloze (or similar tools) to support personalized account journeys.</li><li>Platform Orchestration: Use 6sense and other ABM platforms to identify target segments and trigger marketing plays.</li><li>Data & Reporting: Assist in tracking account engagement and campaign ROI using Salesforce and Power BI.</li><li>Administrative Support: Coordinate between Marketing, Sales, and Business Intelligence (BI) teams to ensure data integrity and program alignment.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Contracts Attorney to join our team on a long-term contract basis in Peabody, Massachusetts. In this role, you will focus on reviewing and negotiating commercial service contracts and software agreements. This position requires strong attention to detail and the ability to collaborate effectively with internal teams and external clients.<br><br>Responsibilities:<br>• Analyze and review commercial service contracts and software agreements to ensure compliance with legal standards and organizational policies.<br>• Negotiate terms and conditions with clients, vendors, and other stakeholders to align agreements with business objectives.<br>• Collaborate with team members and clients to address contract-related inquiries and resolve issues efficiently.<br>• Utilize tools such as Ironclad, Microsoft Office Suite, and Salesforce to manage contract processes and documentation.<br>• Advise on legal and contractual risks, providing guidance to ensure informed decision-making.<br>• Conduct thorough research to support contract negotiations and ensure adherence to applicable laws.<br>• Draft, revise, and finalize agreements to meet organizational and client requirements.<br>• Maintain accurate records of contract negotiations and updates for compliance and reference purposes.<br>• Train and assist colleagues in utilizing legal and contract management software effectively.<br>• Communicate with clients and employees across different locations to ensure seamless contract processes.
<p>Demand Generation or ABM Coordinator (Contract)</p><p>Contract Duration: February – Mid-June</p><p>Reports to: ABM Contractor / Global Campaigns Lead</p><p>Can be remote (east coast hours)</p><p><br></p><p>Role Overview</p><p>We are seeking a proactive, execution-oriented Demand Generation or ABM Coordinator to join our Global Campaigns team. Your mission is to provide tactical support for our high-priority marketing programs, ensuring our campaigns are built, launched, and tracked with precision.</p><p><br></p><p>While you will specifically support our Account-Based Marketing (ABM) efforts, we are looking for a well-rounded Demand Gen specialist who understands how to move prospects through a funnel. This is a "doing" role—perfect for someone who enjoys the technical side of marketing and wants to see their work directly impact the sales pipeline.</p><p><br></p><p><br></p>
<p>We are seeking an experienced Customer Service Representative to support a high‑volume repair intake environment within the medical device space (endoscopy, sports medicine, and related products). This role is fully remote and requires working Pacific Standard Time hours. The ideal candidate has prior experience in a phone and email queue, strong customer communication skills, and comfort working in a fast‑paced virtual or call‑center environment.</p><p>Key Responsibilities:</p><ul><li>Handle inbound and outbound calls through a round‑robin phone system (Genesis), supporting a high‑volume call queue with scheduled breaks for email work and personal time.</li><li>Serve as the first point of contact for repair intake requests, including endoscopy and sports medicine equipment.</li><li>Address customer inquiries, complaints, and repair‑related claims in a professional and efficient manner.</li><li>Provide support for sales‑related activities, including promotions, installations, and purchase order processing.</li><li>Accurately document customer interactions, repair requests, and case details in ServiceMax/Salesforce (SAP preferred).</li><li>Maintain compliance with consumer laws, internal procedures, and established service guidelines.</li><li>Collaborate with internal teams to improve customer experience based on feedback and service trends.</li><li>Monitor customer interactions to identify opportunities for process improvement and enhanced communication.</li><li>Support repair supervisors and customer care teams by ensuring consistent, high‑quality service delivery.</li></ul><p><br></p>
We are looking for an experienced ABM Marketing Manager to join our team in Atlanta, Georgia, for a long-term contract position. In this role, you will play a pivotal part in bridging the gap between marketing and sales by driving targeted campaigns and nurturing valuable sales relationships. This position offers the opportunity to work with international teams, manage multi-regional marketing programs, and contribute to scaling our foundational processes.<br><br>Responsibilities:<br>• Develop and execute account-based marketing strategies that align with sales objectives and business goals.<br>• Collaborate with sales teams to identify key accounts and create tailored marketing campaigns to drive engagement.<br>• Utilize tools like 6sense and Folloze to design and track targeted campaigns, ensuring data-driven decision-making.<br>• Manage outbound marketing requests from international sales teams, ensuring timely delivery and alignment with regional needs.<br>• Monitor and analyze campaign performance using platforms such as Power BI and Salesforce to optimize results.<br>• Coordinate with cross-functional teams to ensure seamless integration of marketing efforts throughout the sales funnel.<br>• Create and manage custom landing pages for vertical campaigns to enhance audience targeting and engagement.<br>• Support the scaling of marketing programs by improving existing processes and introducing innovative solutions.<br>• Build and maintain strong relationships with sales teams to demonstrate the value of marketing initiatives.<br>• Contribute to the development of metrics and reporting frameworks to track the effectiveness of marketing activities.
We are looking for a skilled Financial Analyst to join our team in Dallas, Texas. In this role, you will play a pivotal part in analyzing financial data, preparing reports, and supporting decision-making processes across various departments within the organization. The position offers the opportunity to contribute to key financial planning and analysis activities while collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Develop and maintain detailed financial models and generate regular reports, including weekly, monthly, quarterly, and annual updates.<br>• Collaborate with teams across property management, corporate accounting, operations, asset management, and investment management to analyze and reconcile financial results and performance metrics.<br>• Conduct in-depth data analysis to uncover trends and insights using tools such as Yardi, Enterprise Data Warehouse, Salesforce, Anaplan, and Workday.<br>• Support processes related to profit and loss reviews, quarterly reforecasting, and annual budgeting, ensuring variance analysis and explanations are delivered clearly.<br>• Identify opportunities to enhance financial analyses and streamline processes for improved accuracy and efficiency.<br>• Assist in preparing presentation materials and reports for stakeholders, including executive leadership, board members, investors, and lenders.<br>• Create and maintain dashboards and data visualizations to effectively communicate financial and operational performance.<br>• Compile debt reporting materials and ensure compliance with lender requirements and debt covenant obligations.<br>• Define business requirements for initiatives and collaborate with technical teams to align solutions with organizational needs.<br>• Participate in user acceptance testing to ensure project deliverables meet expected standards and timelines.
We are looking for a dedicated Collections Specialist to join our team in Richardson, Texas. This is a Contract to permanent opportunity where you will play a key role in managing customer accounts and ensuring timely payments. If you have a strong background in collections and are skilled in communication and negotiation, we encourage you to apply.<br><br>Responsibilities:<br>• Manage and monitor customer accounts to identify overdue payments and initiate appropriate collection actions.<br>• Communicate effectively with customers to negotiate payment arrangements and resolve outstanding balances.<br>• Utilize skip tracing techniques to locate customers and update account records accordingly.<br>• Prepare and send collection correspondence to customers, ensuring compliance with company policies.<br>• Document account statuses and maintain accurate records of all interactions and payment agreements.<br>• Assist in resolving customer service issues related to collections, providing attentive and timely support.<br>• Generate monthly reports detailing delinquent accounts and collection activities.<br>• Support workout arrangements and write-offs as necessary, ensuring proper documentation.<br>• Collaborate with team members to improve collection processes and enhance efficiency.<br>• Utilize tools such as Salesforce and Microsoft Excel to track and analyze account data.
<p>An electric vehicle infrastructure company is seeking a Legal Contracts Manager to join its Legal team. This is a contract-to-hire opportunity supporting a high-volume site development and infrastructure contracting function within a fast-growing, asset-heavy organization. The role is fully remote.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><p>• Review, process, and manage a high volume of <strong>site development and infrastructure-related contracts</strong>, including ground leases, access agreements, and related real estate documents.</p><p>• Analyze contract language, identify key business and legal terms, and support negotiation and standardization efforts for long-term infrastructure assets.</p><p>• Serve as a primary point of contact for internal legal, real estate, and business teams regarding contract interpretation and site-related questions.</p><p>• Track and maintain a large contract pipeline, ensuring accurate documentation, reporting, and timely execution.</p><p>• Prepare, review, and revise site development agreements to support construction, operation, and ongoing maintenance of physical assets.</p><p>• Support improvements to contract templates, workflows, and contract management systems (e.g., Salesforce, CMS platforms).</p>
<p>A large, mission-driven organization within the public sector health and human services domain is seeking a <strong>Business Systems Architect / Senior Business Systems Analyst</strong> to lead a strategic effort focused on optimizing and modernizing a complex case management technology ecosystem. This is a confidential search for a long-term initiative that requires a blend of systems strategy, business architecture, and hands-on analysis.</p><p><strong>About the Role</strong></p><p>This individual will be responsible for evaluating current system capabilities, defining business and system architecture, and mapping processes across multiple platforms to drive consistency, efficiency, and strategic use of technology. The initial focus will be on the organization’s case management systems, which span Salesforce, Microsoft Dynamics, and several additional applications used across different business units.</p><p>The goal is to streamline, align, and modernize these systems to support future scalability and operational effectiveness. This role may involve either working independently or partnering with internal subject-matter experts who deeply understand existing workflows.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assess current-state case management systems and supporting applications across multiple business areas.</li><li>Define system capabilities, business architecture, and process flows to recommend opportunities for standardization and consolidation.</li><li>Partner closely with internal business teams and technical teams to distill complex requirements and translate them into actionable solution strategies.</li><li>Develop detailed documentation including workflows, capability maps, system interaction diagrams, and functional requirements.</li><li>Serve as a thought partner in shaping a long-term solution strategy leveraging low-code/no-code tools.</li><li>Work with cross-functional teams from IT, business stakeholders, and external partners to guide solution design and ensure alignment with organizational goals.</li><li>Provide recommendations that balance current-state realities with future-state architectural vision.</li><li>Support decision-making around whether to backfill internal SMEs or leverage external expertise.</li></ul><p><br></p>
<p>We are seeking a strategic and hands-on Director of Marketing to lead all aspects of our marketing efforts. This senior role will be responsible for developing and executing marketing strategies that drive brand awareness, elevate our industry presence, and support client acquisition across diverse market sectors. The ideal candidate brings a mix of creativity, construction industry insight, and a proven ability to lead cross-functional teams and campaigns.</p><p><br></p><p>Key Responsibilities</p><p>Strategy & Planning</p><p>• Develop and execute a comprehensive annual marketing plan aligned with company goals, including brand strategy, client engagement, and business development support.</p><p>• Conduct market research and competitor analysis to identify trends, positioning opportunities, and new growth segments in commercial construction.</p><p>• Define and track key performance indicators (KPIs) across all marketing activities, ensuring data-driven decision-making.</p><p>Branding & Execution</p><p>• Lead the development and refinement of the brand voice, visual identity, and messaging across all channels and materials.</p><p>• Manage all content creation including project case studies, brochures, proposal graphics, and website updates.</p><p>• Ensure consistent and high-quality messaging in presentations, and marketing collateral.</p><p>• Oversee social media strategy, PR initiatives, email campaigns, and trade publication presence to increase visibility in target markets.</p><p>• Manage photography, videography, and documentation of completed projects and construction milestones.</p><p>Digital & Technology</p><p>• Oversee website management and optimization, including SEO, project pages, and analytics.</p><p>• Lead the implementation and use of marketing technologies, CRM tools (e.g., Salesforce, Wrike), and automation platforms to enhance outreach and reporting.</p><p>• Maintain digital asset libraries and ensure up-to-date content across all platforms.</p><p>Leadership & Collaboration</p><p>• Manage and mentor a marketing team and external creative partners (agencies, photographers, writers).</p><p>• Work closely with Business Development, Estimating, and Operations teams to develop marketing strategies that support sales efforts.</p><p>• Coordinate with HR and Recruiting to support employer branding, career fair materials, and talent acquisition efforts.</p><p>• Represent the company at industry events, trade shows, and award submissions.</p><p><br></p><p>Required Skills and Qualifications</p><p>• Bachelor’s degree in Marketing, Communications, Journalism, Business, or a related field (Master’s preferred).</p><p>• 8+ years of marketing experience, with at least 3–5 years in a senior leadership role, preferably within the AEC (Architecture, Engineering, Construction) industry.</p><p>• Proven track record of building and managing marketing teams and delivering measurable business results.</p><p>• Strong knowledge of the construction project lifecycle and the client decision-making process.</p><p>• Excellent writing, editing, and visual communication skills tailored for both internal and external stakeholders.</p><p>• Proficiency in Adobe Creative Suite, WordPress, CRM systems (e.g., Salesforce, Wrike), and Google Analytics.</p><p>• Deep understanding of digital marketing, brand management, and content strategy.</p><p><br></p>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
<p><em>The salary range for this position is $100,000-$121,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this remote role please send your resume to [email protected].</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong><u>ESSENTIAL FUNCTIONS & RESPONSIBILITIES:</u></strong></p><p><strong> </strong></p><p>· Lead the Internal Audit data analytics function, serving as the primary point of expertise for data analytics, automation, AI-enabled solutions, and continuous auditing within the department.</p><p>· Apply a data-driven mindset to build, enhance, and execute Internal Audit data solutions that deliver advanced audit capabilities, including automation, continuous auditing, and data analytics.</p><p>· Lead and oversee data analytics initiatives supporting audit, SOX, and risk projects, leveraging advanced analytical techniques to enhance audit procedures, expand coverage, and identify risks.</p><p>· Design and execute data-driven testing of key controls across in-scope processes, systems, and programs, elevating levels of assurance, consistency, and audit efficiency.</p><p>· Develop and implement AI-enabled and advanced analytics solutions using available tools to support audit teams and audit operations.</p><p>· Drive automation across audit, SOX, and risk activities, unlocking efficiencies and improving the quality and scalability of testing and analysis.</p><p>· Develop and enhance continuous auditing capabilities, including dashboards and monitoring solutions that provide timely control and business insights to support management action.</p><p>· Serve as a data champion within Internal Audit by elevating awareness of appropriate, effective, and responsible uses of data in assurance and advisory work.</p><p>· Collaborate closely with audit teams to integrate analytics into audit planning, execution, and reporting activities.</p><p>· Build and maintain strong relationships with key data leaders, system owners, and data custodians to enable timely and reliable access to data required for audit and risk initiatives.</p><p>· Leverage enterprise systems such as Workday, JD Edwards (JDE), Salesforce, and other core platforms as key data sources to support audit analytics, continuous auditing, and data-driven control testing.</p><p>· Use existing data sources and structures to provide more quantitative, evidence-based assessments of key risks, controls, and audit conclusions.</p><p><br></p>
<p>Robert Half has an exciting opening with one of our top Starts Up Tech companies in San Mateo!!!!! We are looking for someone new to the workforce with 0 - 2 years of experience, ideally with a degree in Business Administration. This company is a great company to start your career with. Free lunches, dinners, fully stocked kitchens, a game room, social hour every Friday, a barista on site, and much more. If you are looking to gain valuable work experience while having a great time while doing so, then this job is for you! Please find the details of the role below. If interested, apply now! We are looking to set interviews this week. Do not wait. Apply now!</p><p><br></p><p><strong>Job Duties:</strong></p><ul><li>Respond to 100 - 150 customer service tickets a day</li><li>Excited about running a consistent, routine process - this is critical given the repetitive nature of the role. The candidate will be answering questions on our ticketing platform asked by the sales reps, so they'll need to be excited about doing that day and managing a long queue of questions.</li><li>Excellent communication and coordination skills. Often times, the questions that sales reps ask require looping in the manager or other sales reps, and this candidate needs to be comfortable reaching out via email to people they haven't met before and trying to broker conflicts.</li><li>Ability to understand and apply rules to different situations. The role will involve looking at the Rules of Engagement document — a lengthy document we maintain that spells out who should own which account — and applying the rules in said document to the questions and conflicts that arise</li><li><br></li></ul>
<p>We are looking for an organized and detail-oriented Account Coordinator for a contract basis in Spokane, Washington. This role supports increased workload during project surges, helping Account Managers and cross functional teams maintain deadlines, deliverables, and internal coordination.</p><p><br></p><p><strong>Role</strong>: Account Coordinator</p><p><strong>Company</strong>: Agency client</p><p><strong>Location</strong>: Spokane, Washington</p><p><strong>Duration</strong>: Variable, project-based</p><p><strong>Hours per week</strong>: Variable, project-based</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Participate actively in account meetings, providing updates and ensuring alignment on goals.</p><p>• Record and organize detailed meeting notes for effective follow-up and action items.</p><p>• Assemble and maintain toolkits to support account operations.</p><p>• Input accurate data into Salesforce and maintain up-to-date records.</p><p>• Assist with administrative tasks, such as ordering office supplies and managing billing processes.</p><p>• Provide customer support through call center services, addressing client inquiries and resolving issues.</p><p>• Collaborate with collections teams to handle consumer accounts efficiently.</p>
<p>We are looking for a skilled Software Developer to join our dynamic team in New Orleans, Louisiana. This role is full time and fully onsite in New Orleans.</p><p>In this role, you will play a key part in designing, developing, and improving front-end applications to deliver exceptional user experiences. This is an onsite position requiring strong technical expertise and the ability to collaborate effectively with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Assist in the development of custom ServiceNow and Salesforce applications.</p><p>• Write clean, efficient, and well-documented code following best practices.</p><p>• Troubleshoot and resolve issues related to application performance and user interface.</p><p>• Stay up-to-date with emerging technologies and trends in ServiceNow development.</p><p>• Contribute to the development of scalable and robust software solutions.</p><p>• Participate in code reviews to ensure code quality and consistency.</p><p>• Optimize applications for maximum speed and scalability.</p><p>• Work closely with stakeholders to gather and understand project requirements</p>
We are looking for a skilled Senior Financial Analyst to join our team in Spartanburg, South Carolina. This role involves analyzing financial data, creating insightful reports, and supporting strategic decision-making processes. The ideal candidate will bring expertise in financial modeling, budgeting, and advanced tools like Power BI to drive business performance.<br><br>Responsibilities:<br>• Build and maintain financial models to support forecasting and strategic decision-making.<br>• Conduct detailed analyses of financial results to identify trends, risks, and opportunities.<br>• Prepare comprehensive monthly, quarterly, and annual reports for senior leadership.<br>• Collaborate with various departments to collect data and align financial objectives.<br>• Oversee budgeting processes and perform variance analysis to ensure accurate financial planning.<br>• Deliver financial insights and strategic recommendations to executive teams.<br>• Track and evaluate key performance indicators and business metrics.<br>• Perform scenario planning and ad hoc financial analyses to support business initiatives.<br>• Manage and enhance the Power BI environment to improve data visualization and reporting.<br>• Contribute to ongoing process improvements to optimize efficiency and accuracy.
We are looking for a skilled ERP/CRM Developer to join our team in Kalamazoo, Michigan. In this role, you will be responsible for managing and enhancing our Infor CloudSuite Industrial (CSI) system, ensuring technical solutions align with business objectives. Collaboration with cross-functional teams will be critical to deliver effective system configurations, integrations, and support services.<br><br>Responsibilities:<br>• Design and implement technical solutions within the Infor CloudSuite Industrial (CSI) system to meet business objectives.<br>• Analyze and interpret business requirements to ensure solutions address functionality, performance, and security needs.<br>• Configure, develop, and test system features, including integrations, reporting, and data synchronization.<br>• Provide Tier 3 support for deployed solutions and troubleshoot complex system issues to maintain optimal operations.<br>• Develop and maintain system documentation, user guides, and training materials for team members.<br>• Monitor system performance and implement regular updates, patches, and optimizations.<br>• Identify opportunities for process improvements and system enhancements to increase efficiency.<br>• Collaborate with functional leads, project managers, and technical teams to ensure seamless solution delivery.<br>• Travel to company sites as needed to support system implementations and maintenance.
<p>We are looking for an experienced Change Management Consultant to lead transformative initiatives across our organization. This long-term contract role is based in Coppell, Texas, and will focus on driving adoption, ensuring readiness, and supporting organizational change efforts. The ideal candidate will bring a structured approach to change, leveraging Prosci methodologies to deliver measurable success in a dynamic setting.</p><p>This is a long term contract position.</p><p>100% ONSITE in Coppell, Texas</p><p><strong>Must have Prosci Certification in Change Management</strong></p><p><br></p><p><strong><u>Organizational Change Manager (contract position):</u></strong></p><p>Responsibilities:</p><p>The Organizational Change Manager (OCM) will lead the people-side of change to ensure successful adoption of Oracle HCM and Salesforce Agentic AI across the enterprise. This role is accountable for designing and executing an <strong>ADKAR-based change strategy</strong>, enabling stakeholders through targeted communications and training inputs, and defining and measuring adoption KPIs that ensure the organization realizes the intended business value of the transformation.</p><p>This role spans the full implementation lifecycle—from design through post-go-live stabilization—and works in close partnership with HR, IT, Product Owners, Implementation Partners, and Business Leaders.</p><p>Change Strategy & Adoption Leadership</p><p>Stakeholder Communications</p><p>Training Enablement & Learning Inputs</p><p>Adoption KPIs, Measurement & Insights</p><p>Cross-Functional Partnership</p><p>Post-Go-Live Reinforcement & Value Realization</p><p><br></p>
