We are looking for a skilled and detail-oriented Marketing Database Specialist to join our team on a long-term contract basis. This position involves managing, maintaining, and enhancing the health of our marketing database to support effective campaign execution, segmentation, and reporting. The ideal candidate should have a strong background in data management, compliance with global privacy standards, and hands-on experience with marketing automation platforms.<br><br>Responsibilities:<br>• Oversee the accuracy, integrity, and ongoing maintenance of the marketing database through regular monitoring and validation.<br>• Prepare, format, and manipulate data in Excel prior to importing into systems such as Pardot or Salesforce.<br>• Execute routine database cleanup, list management, and campaign-related data processes.<br>• Develop and manage dynamic lists, suppression lists, automation rules, and completion actions within marketing automation tools.<br>• Ensure compliance with global data privacy regulations by implementing proper governance and segmentation practices.<br>• Collaborate with global marketing managers and stakeholders to support reporting and insights initiatives.<br>• Conduct extensive training to familiarize yourself with systems, processes, and stakeholders during the initial onboarding period.<br>• Identify opportunities to improve database workflows and implement best practices for operational efficiency.<br>• Monitor and enforce adherence to data governance policies to ensure consistent platform usage.<br>• Support the team with ad hoc data tasks and reporting needs as required.
<p>We are seeking a detail-oriented and data-savvy professional to lead a short-term project focused on data cleanliness, readiness, and analytics. This role will be responsible for managing master data across systems (JDE, Vendor Master, Salesforce), collaborating with cross-functional teams, and leveraging Power BI to deliver insights and maintain data integrity.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Own and maintain master data records in ERP/CRM systems (JDE, Salesforce).</li><li>Ensure data accuracy, consistency, and completeness across platforms.</li><li>Collaborate with Supply Chain, Product Management, Finance, Operations, Procurement, Sales, and IT to align data needs.</li><li>Monitor data workflows and resolve discrepancies across business units.</li><li>Lead data cleansing, migration, and enrichment efforts.</li><li>Perform regular audits and data quality checks.</li><li>Develop and enforce data governance policies and SOPs.</li><li>Generate dashboards and reports using Power BI to track data quality KPIs.</li><li>Support system upgrades and process improvements related to master data.</li><li>Train internal users on data standards and best practices.</li></ul><p>Required Skills:</p><ul><li>Power BI: Strong experience in modeling, analytics, and dashboard creation.</li><li>Excel: Intermediate proficiency (VLOOKUPs, pivot tables, data modeling).</li><li>Experience working with large datasets and maintaining data integrity.</li><li>Strong analytical acumen and attention to detail.</li></ul><p>Preferred Skills:</p><ul><li>Excellent interpersonal skills; able to work effectively across teams.</li><li>Experience with a large ERP such as Oracle, JDE, SAP</li><li>Familiarity with data governance frameworks.</li></ul><p><br></p><p>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p>
<p>PRIMARY RESPONSIBILITIES :</p><p>• Takes strategic management role over data across the organization, champions data to key stakeholders </p><p>• Assist CTO with implementation of Data Strategy </p><p>• Responsible for creation, management, training, and administration of the data warehouse </p><p>• Establishes requirements and assesses the quality of the data in our current databases </p><p>• Assisting in the maintenance and creation of a data catalog and data map. </p><p>• Creates and implements data standards, policies, procedures, and business rules </p><p>• Establishes data access security requirements </p><p>• Interprets data, analyze results using statistical techniques and provide ongoing reports from a variety of sources to create dashboards and other presentation materials and tools for key constituents </p><p>• Develops and implements databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality </p><p>• Acquire data from primary and/or secondary data sources and maintain databases/data systems </p><p>• Filters and cleans data by reviewing computer reports, printouts, and performance indicators to locate and correct issues </p><p>• Serve as the organization’s Salesforce Administrator to include management of the Salesforce database and configuration. Will also work directly with any identified Salesforce consultants. </p><p>• Provides training and technical assistance with the design and management of collecting and reporting data (surveys). Also creates standards and procedures on how we create and conduct surveys. </p><p>• Independently analyze and summarize findings and present data in formats such as excel pivots, power point, reports, dashboards, grids, and tables along with any suggestions or recommendations </p><p>• Other data related duties as assigned.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Allison Jacques at Allison.jacques - at - roberthalf - .com with your word resume and reference job ID#*00410-0013288552*</p>
<p>We are seeking a skilled and experienced Email Marketing, CRM, or Marketing Automation Consultant to collaborate with our diverse pool of clients across industries. As a consultant, you will bring your expertise in designing and implementing strategic email marketing campaigns, setting up and optimizing Customer Relationship Management (CRM) platforms, and developing automated marketing workflows that drive engagement and conversions. This role is perfect for detail-oriented professionals passionate about leveraging technology to enhance marketing performance and client success.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Email Marketing:</li><li>Advise clients on best practices for email campaign development, list segmentation, A/B testing, and deliverability optimization.</li><li>Create and execute email strategies aligned with client goals, ensuring effective messaging and alignment with brand guidelines.</li><li>Monitor campaign performance metrics (open rates, click-through rates, conversions) and provide actionable recommendations for improvement.</li><li>Customer Relationship Management (CRM):</li><li>Guide clients in selecting, implementing, and optimizing CRM platforms to manage and nurture customer relationships effectively.</li><li>Develop custom workflows, dashboards, and analytics to maximize CRM usage.</li><li>Train client teams on CRM functionality and provide ongoing support as needed.</li><li>Marketing Automation:</li><li>Architect and implement automated workflows to streamline lead nurturing, onboarding, upselling, and other key marketing processes.</li><li>Develop data-driven strategies that integrate automation with platforms like HubSpot, Marketo, Salesforce Marketing Cloud, or other leading software tools.</li><li>Troubleshoot automation challenges and optimize performance through testing and iteration.</li></ul><p><br></p>
<p>REMOTE TEMP POSITION- MSA Coordinator- 90 Day Assignment</p><p><strong>Position:</strong> Medical & Scientific Affairs (MSA) Coordinator</p><p> <strong>Location:</strong> 100% Remote – 8:00 AM–5:00 PM EST (West Coast candidates preferred)</p><p> <strong>Pay Rate:</strong> $29/hour</p><p> <strong>Type:</strong> 90-Day Contract </p><p> <strong>Start:</strong> Immediate – interviewing and hiring now</p><p><strong>Position Description</strong></p><p>We are seeking a detail-oriented, highly organized Medical & Scientific Affairs (MSA) Coordinator to support our U.S. Medical & Scientific Affairs team during a 90-day project. This role is critical to completing high-priority reports, managing financial agreements, and ensuring key deliverables are finalized before year-end. The ideal candidate will be agile, accountable, and able to handle a broad range of administrative and coordination duties in a fast-paced environment.</p><p>This position is fully remote but requires availability during East Coast business hours. West Coast candidates are preferred due to team location.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and track financial agreements and key reports, ensuring accuracy and timely delivery.</li><li>Coordinate transfer of agreement execution products (~100,000 volume) for year-end financial sign-off.</li><li>Support the creation and maintenance of internal KPI metrics; consolidate and organize data to assist in developing the team’s annual report template.</li><li>Monitor shared inboxes (e.g., vacation/time-off) and handle ad hoc administrative requests.</li><li>Manage external outreach and internal communications to maintain program timelines and deliverables.</li><li>Coordinate research and educational grant payments, ensuring accuracy and timely processing.</li><li>Assist with contract execution and maintain transfer of ownership documentation for program-related equipment.</li><li>Collaborate with internal stakeholders to ensure compliance with government regulations, ISO standards, and company policies.</li><li>Gather and prepare reports, publications, and clinical trial utilization data for analysis.</li><li>Provide backup administrative support to Medical Safety & Science and Medical Communications teams as needed.</li></ul><p><strong>Qualifications</strong></p><ul><li>Broad administrative experience (not entry-level); experience in financial agreement tracking and report management preferred.</li><li>Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint), Microsoft Forms, Tableau, and Salesforce.</li><li>Strong organizational skills with proven ability to manage multiple priorities in a deadline-driven environment.</li><li>Excellent communication and interpersonal skills; able to interact with internal and external stakeholders.</li><li>Highly accountable, detail-oriented, and adaptable to shifting priorities.</li><li>Open to overqualified candidates within the proposed bill rate.</li></ul><p><strong>Interview Process</strong></p><ol><li>30-minute interview with Hiring Manager</li><li>60-minute interview with two additional team members</li></ol><p><strong>Application Deadline:</strong> All candidates must be submitted by <strong>Wednesday, 8/20</strong> for review. Late submissions will not be considered.</p>
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing enterprise systems to align with business needs. This position offers the opportunity to collaborate across multiple departments, ensuring seamless integration and functionality of ERP and CRM solutions.<br><br>Responsibilities:<br>• Lead the implementation and optimization of ERP and CRM systems to support organizational goals.<br>• Collaborate with stakeholders across departments to gather requirements and ensure system alignment with business processes.<br>• Develop and manage project plans, including timelines, budgets, and deliverables.<br>• Oversee the configuration and customization of ERP and CRM modules, ensuring they meet user needs.<br>• Provide guidance on system integration, including API development and data migration.<br>• Coordinate with external vendors and consultants to ensure successful delivery of solutions.<br>• Create detailed documentation, such as business requirement documents, to support system development and maintenance.<br>• Drive user adoption through effective training and change management strategies.<br>• Monitor system performance and identify opportunities for improvement.<br>• Ensure compliance with industry standards and best practices in system management.
We are looking for an experienced ERP/CRM Consultant to join our team in Fairless Hills, Pennsylvania. In this long-term contract position, you will play a vital role in implementing and optimizing ERP and CRM systems, ensuring seamless alignment with business needs. Your expertise will contribute to the successful execution of strategic initiatives and the delivery of high-quality solutions.<br><br>Responsibilities:<br>• Lead the implementation and customization of ERP and CRM systems to align with organizational requirements.<br>• Collaborate with stakeholders to gather, analyze, and document business requirements.<br>• Develop and execute client-side scripting to enhance system functionality and user experience.<br>• Manage data migration processes, including extraction, mapping, transformation, and validation.<br>• Configure system settings and modules to meet project specifications.<br>• Create and maintain detailed documentation, including Business Requirement Documents (BRDs).<br>• Integrate APIs to enable seamless communication between systems and applications.<br>• Provide technical support and troubleshooting for ERP/CRM systems.<br>• Conduct regular system audits and performance testing to ensure optimal functionality.<br>• Train end-users and provide ongoing support to ensure successful system adoption.
<p>Robert Half's marketing & creative client is looking for a Digital Marketing Coordinator for a 4+ month contract in Boston. This is a hybrid, 40-hour-per-week opportunity; candidates should be available to work onsite 2+ days per week, however the client is open to seeing remote candidates as well. The Digital Marketing Coordinator will support key marketing initiatives across email, social, and production tasks.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Build and edit email campaigns within Marketo</li><li>Support campaign management and archives within the CRM</li><li>Assist with content for social media</li><li>Collaborate on engagement strategies</li><li>Track and analyze social media performance</li><li>Create graphics within Canva or similar design tools</li></ul>
<p>Email Marketing Specialist (Atlanta, GA)</p><p><strong>Overview:</strong></p><p> We are hiring an Email Marketing Specialist to manage the planning, execution, and optimization of email campaigns. This role will ensure campaigns are targeted, effective, and aligned with overall marketing objectives.</p><p><strong>Responsibilities:</strong></p><ul><li>Build, test, and deploy email campaigns, including automated journeys.</li><li>Conduct A/B testing to improve performance and deliverability.</li><li>Monitor campaign metrics and provide insights for optimization.</li><li>Maintain compliance with email marketing best practices and data regulations.</li></ul><p><br></p>
<p>Duties and Responsibilities:</p><p><br></p><p>Provide primary support for the SAP modules related to the Finance and Controlling business process including resolving day to day systems issues by diagnosing the problem and modifying configuration, working with developers, or logging incidents with SAP Support.</p><p>Provide recommendations for change and process improvements.</p><p>Lead reporting efforts for Financial and Controlling areas working with ABAP and BI development as required to select, test and implement the appropriate solutions. Work on finance related reports and forms.</p><p>Ability to lead and configure all requirements for a new company code/plant to assimilate acquisitions.</p><p>Work closely with business members of Finance to Manage business functions (Accounting, GL, Bank, Finance, Cost Accounting, Fixed Assets, Tax) to facilitate effective solution implementations and provide knowledge transfer of system functionality to Super Users, Subject Matter Experts and end users.</p><p>Analyze business process gaps, identify solution alternatives and guide business and IS stakeholders to select the best solutions to close the gaps.</p><p>Stay current with Finance and Controlling functionality available within SAP and communicate opportunities to the business.</p><p>Work closely with ABAP developers to define programming requirements and test programming solutions.</p><p>Provide production support for SAP FI/CO, FA and integration points with SD, MM, WM, TM, Vistex, PP, BW and BPC 10.1 and BPC 11.1 modules. Support SAP interfaces to other core CHG business applications.</p><p>Support for banking interfaces for both AP and AR and document management integrations.</p><p>Provide user support for OCR/ AP Automation tool (OnBase) by creating users, adjusting workflows and user access. Manage vendors working on change requests and upgrade projects related to OCR/ AP Automation.</p><p>Provide functional support for master data governance, and master data trouble-shooting.</p><p>Work closely with end users to prioritize and manage completion of support tickets. Track and report FI/CO support metrics.</p><p>Manage projects assigned through the full project lifecycle including managing and coordinating the work of consultants when necessary.</p><p>Proactively participate in the integration between related SAP functions with other IS Business Analysts.</p><p>Strong ability to lead discussions and promote strategy with the business to analyze, configure, and model processes in SAP.</p><p>Modify, test, and validate system configuration. Prepare detailed functional specifications for development activities including reports, interfaces, conversions, enhancements, and forms.</p><p>Build and execute unit testing, integration and regression testing (build test cases, perform tests, and make changes to configuration or processes based on results).</p><p>Minimum Job Requirements:</p><p><br></p><p><br></p>
<p><strong>Job Title: Marketing Events Manager (6-Month Contract with Potential for Extension) </strong></p><p><strong>Location:</strong> Hybrid - some on site work in Seattle with occasional travel required </p><p><strong>Industry: </strong>Professional Services (Law Firm) </p><p><strong>Employment Type:</strong> Contract </p><p><br></p><p><strong>About the Company: </strong>Our client is a rapidly growing law firm seeking a highly organized and detail-oriented Marketing Events Manager to join their team on a 6-month contract. This role offers the potential to extend as the firm's needs grow. If you have event planning expertise, thrive in a fast-paced, collaborative environment, and enjoy managing the behind-the-scenes logistics that ensure events succeed, this could be the role for you! </p><p><br></p><p><strong>Key Responsibilities: </strong></p><p><br></p><p><strong>Event Planning and Research:</strong> </p><ul><li>Provide external-facing event support, with occasional internal event coordination. </li><li>Conduct extensive research on venues, restaurants, and event swag to design memorable and unique experiences. </li><li>Support creative brainstorming for venues, ensuring alignment with organizational brand and appeal to a professional services audience, including knowledge of what's new and on trend regionally and nationally. </li></ul><p><strong>Event Execution: </strong></p><ul><li>Manage menu planning and food/beverage selection, ensuring dietary needs and nuances are accounted for. </li><li>Oversee inventory management, ordering supplies, and packing/shipping event materials. </li><li>Handle registration setup in C-Vent and ensure all preparatory tasks for events are completed timely. </li><li>Travel onsite for event execution, managing logistics, setup, and breakdown, including some manual labor (e.g., lifting boxes independently). </li></ul><p><strong>Collaboration and Administration: </strong></p><ul><li>Partner with other Marketing Events Managers to create consistent processes for event execution and documentation. </li><li>Build templates, checklists, and resources to streamline logistical planning across the team. </li><li>Provide on-video support (frequent video calls) to update and engage with stakeholders across multiple departments. </li><li>Use tools such as Salesforce, Smartsheet, and SharePoint for tracking event details and maintaining alignment with collaborators. </li></ul><p><strong>Reporting and Analysis: </strong></p><ul><li>Track event participation and performance by reporting in Salesforce. </li><li>Use data to evaluate the success of events and provide information for post-event reviews.</li></ul>
<p>We are looking for a motivated Part Time Sales Associate to join our team. This is a remote role and you will play a key part in driving revenue by fostering relationships with customers, guiding them through the sales process, and achieving individual and team targets. This is a long-term contract position ideal for someone passionate about sales and customer care, with a proactive mindset and an interest in fitness and wellness.</p><p><br></p><p>Responsibilities:</p><p>• Meet and exceed monthly, quarterly, and annual sales goals through effective lead management and customer engagement.</p><p>• Utilize a consultative approach to educate customers on core products, accessories, warranties, and additional offerings.</p><p>• Manage the complete sales cycle from initial lead generation to closing deals.</p><p>• Provide prompt and accurate follow-up to all sales inquiries to ensure exceptional customer service.</p><p>• Collaborate with marketing and customer experience teams to optimize lead generation and conversion strategies.</p><p>• Prepare and deliver compelling sales proposals tailored to customer needs.</p><p>• Use CRM tools, such as Salesforce, to track personal performance, manage dashboards, and monitor sales activities.</p><p>• Act as a product expert by staying informed on the latest product updates and features.</p><p>• Maintain an organized and meticulous approach to pipeline management and time-sensitive tasks.</p><p>• Work flexible hours, including nights, weekends, and holidays, to accommodate customer needs.</p>
<p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p>Qualifications and Skills:</p><p>• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.</p><p>• A least 1.5+ years of experience handling a high volume of calls. </p><p>• A quick response time to customer issues. </p><p>• At least a year of previous experience in sales support or inside sales/telesales is preferred.</p><p>• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. </p><p>• Analytical and general math skills, and excellent time management skills. </p><p>• An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills</p><p>• Verbal and written communication skills, as well as customer service skills</p><p>• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.</p><p>• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.</p><p>• Bilingual in French and/or Spanish highly valued. </p><p><br></p><p>Benefits and Perks: </p><p>• Medical, Dental & Vision benefits from the 1st month after hire. </p><p>• Automatic enrollment into our 401k plan (subject to eligibility requirements).</p><p>• Access to company-wide virtual fitness classes.</p><p>• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.</p><p>• Employee discounts with major providers.</p><p>• Contributions to various local and national philanthropic organizations.</p><p>• A dynamic culture with company-wide contests and prizes.</p>
<p>Our client, an advertising company, is searching for a Collection Specialist with a shared services background for an immediate start. </p><p><br></p><p>Job Description Summary </p><p>This position will Manage the day-to-day collection activities associated with a portfolio of commercial accounts ranging from $250K to $35M in receivable balances.</p><p>Responsibilities:</p><p>Collection Activities </p><p>• Contact customers and/or their representatives (related Account Executive, attorney, trustee, designated contact) via phone, mail, or email to resolve past due balances.</p><p>• Negotiate mutually acceptable payment arrangements where necessary and follow up on them in a timely manner.</p><p>• Accurately document comments/actions taken on customer accounts to maintain good tracking and history on the system(s) of record.</p><p>• Facilitate resolution of disputed balances via research and/or reconciliations.</p><p>• Provide quality customer service to internal/external customers including, but not limited to, reasonable inquiries on collection status and requests for information.</p><p>• Maintain established service level agreements with branch locations and other functional areas.</p><p>• Meet or exceed established performance metrics.</p><p>On Account Credit Item Research / Agency Updates </p><p>• Work with the Account Executives, Finance or the customers when credits or rebills are needed. Research request for credits/rebills and resolve timely.</p><p>• Prepare accounts for/contact/update 3rd party agencies as needed to facilitate external collections.</p><p>Qualifications</p><p>• The incumbent will work smoothly and in concert with others in Accounts Receivable, Finance, Sales and outside the organization with a focus on providing a high level of customer service</p><p>Experience</p><p>• Minimum Job-Related Experience Required: 2-5 years of relevant experience, with at least 2 years working with collections or customer service.</p><p><br></p><p>Education</p><p>• Minimum Education Required: High School some college preferred.</p><p>Competencies:</p><p>• Reconciliation & Analysis: Reconciling and analyzing financial information to inform decision-making in the organization.</p><p>• Technical Skills: Must be tech-savvy and able to navigate media sites, blogs, MS Office Suite</p><p>• Analytical Thinking: Analyzing and synthesizing information to understand issues, identify options, and support sound decision making.</p><p>• Attention to Detail: Analyzing and synthesizing information to understand issues, identify options, and support sound decision making.</p><p>• Planning & Organizing: Reaching goals by making and following plans, setting, and sticking to priorities and allocating resources effectively. </p><p><br></p><p><br></p><p>If you are extremely detail oriented Collection Specialist, able to multitask and are looking to work in a fast-paced environment this position is for you! Apply online now for immediate consideration or call 210-696-8300.</p>
<p><strong>Sr Product Manager - 6 Month Contract-to-long term, Starts ASAP! On-Site Every Day in Plano, Texas!</strong></p><p>Robert Half is looking for a <strong>Sr Product Manager </strong>for a retail and fintech client in the Plano, Texas area. <strong>Sr Product Manager </strong>will be on-site every single day at the Plano, Texas headquarters.</p><p><strong>Sr Product Manager </strong>will be defining and leading the product strategy and roadmap for omni-channel experiences, aligning with business needs and customer needs. <strong>Sr Product Manager </strong>will be managing and mentoring Product Managers and ensuring integration and consistency among all technical and physical touchpoints. <strong>Sr Product Manager </strong>will drive omni-channel personalization, loyalty integration and consistent messaging across platforms. <strong>Sr Product Manage</strong>r will be evaluating and integrating tools like<strong> Power BI, Salesforce or Tableau</strong>. <strong>Sr Product Manager</strong> will lead the development and rollout of digital product strategy across retail and fintech, including underwriting, financing and marketing.</p><p><br></p>
<p>We are looking for a Product Owner to join our digital team in the South Bay. This long-term contract position offers the opportunity to play a pivotal role in enhancing the digital experience across websites, mobile applications, and other tools for a leading automotive financial services provider. As a key contributor, you will drive product development, collaborate with cross-functional teams, and ensure high standards for both project launches and ongoing operations.</p><p><br></p><p>Responsibilities:</p><p>• Lead product development initiatives, serving as a subject matter expert for Salesforce and mobile app environments.</p><p>• Develop clear and detailed user stories and acceptance criteria to guide development teams.</p><p>• Collaborate with business and IT teams to document process flows, create status reports, and ensure alignment.</p><p>• Design and execute comprehensive test scripts, triage issues, and report on testing outcomes.</p><p>• Provide operational support for nationwide customer, dealer, and field services, including managing inbox inquiries and chat lines.</p><p>• Partner with CX, business development, and testing teams to conceptualize, deliver, and validate user stories.</p><p>• Prepare and conduct user acceptance testing, assist with field training, and facilitate organizational change management.</p><p>• Coordinate with internal and external stakeholders, including compliance and legal teams, to ensure adherence to standards.</p><p>• Measure and analyze business metrics to support reporting and decision-making processes.</p><p>• Deliver product demos, craft stakeholder communications, and provide post-launch support during warranty phases.</p>
<p><strong>Client Service Associate – Wealth Management</strong></p><p>A boutique wealth management firm is seeking a <strong>Client Service Associate</strong> to join its high-touch, relationship-driven team. Located in Walnut Creek, CA, the firm serves a select group of clients through personalized financial advice and exceptional service. With a stable, referral-based client base and over 15 years of advisory experience, the team is known for its people-first culture and commitment to long-term relationships.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Client Service Associate will be the primary point of contact for clients, supporting a range of financial and administrative tasks. This role is ideal for professionals who are detail-oriented, proactive, and passionate about delivering outstanding client experiences. The firm values personal and professional growth, encouraging continuous learning and development.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist clients with beneficiary updates, wire transfers, and rollover requests.</li><li>Respond promptly to client inquiries and provide support across financial products and services.</li><li>Facilitate client onboarding and ensure a smooth, welcoming experience.</li><li>Process client transactions including deposits, withdrawals, and account updates.</li><li>Collaborate with financial advisors to align actions with client financial plans.</li><li>Maintain accurate client records in CRM systems (Salesforce preferred).</li><li>Follow up on pending client requests to ensure timely resolution.</li><li>Uphold confidentiality and security of client information.</li><li>Provide administrative support including report preparation and client-facing materials.</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
We are looking for a detail-oriented and organized Bookkeeper to support accounting functions for a variety of specialized projects. This long-term contract position is based in Honolulu, Hawaii, and requires someone with strong bookkeeping skills who can manage financial records with precision and efficiency. The ideal candidate will play a key role in maintaining accurate records, reconciling accounts, and assisting with compliance and tax filings.<br><br>Responsibilities:<br>• Perform accounts payable tasks, including processing entries and reconciling credit card accounts using QuickBooks.<br>• Assist with payroll allocations and ensure accurate reconciliation with invoices and funding sources.<br>• Handle accounts receivable activities such as gathering information for invoices, recording revenue sources, and maintaining donor data in the organization's CRM system.<br>• Maintain vendor compliance by gathering and filing essential documents for contractors.<br>• Support tax-related activities, including processing tax exemption forms and preparing documents for audits.<br>• Reconcile bank accounts and ensure all transactions are accurately recorded.<br>• Manage data entry tasks efficiently using tools such as Excel, Salesforce, and Smartsheet.<br>• Assist with financial reporting and cost allocation for projects and funding sources.<br>• Collaborate with team members to adapt to changes in financial processes and workflows.<br>• Ensure proper recordkeeping and compliance with organizational and regulatory standards.
<p>We are seeking an organized, proactive, and mission-driven Major Gifts and Membership Specialist to oversee daily administrative operations at a growing non-profit organization. This role is essential in supporting both the internal team and the organization’s broader mission by ensuring the office runs efficiently and effectively.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day office operations, including managing supplies, equipment, vendor relationships, and facilities maintenance.</li><li>Serve as the main point of contact for internal staff, board members, donors, and community partners.</li><li>Coordinate scheduling, meetings, and event logistics for leadership, ensuring efficient use of time.</li><li>Support HR functions such as onboarding, maintaining personnel files, and tracking time off.</li><li>Maintain and organize digital and physical filing systems, ensuring all documentation is up-to-date and accessible.</li><li>Manage donor databases <strong>(e.g., Salesforce, Blackbaud, Raiser's Edge, DonorPerfect)</strong>, track donations, generate reports, and assist with communication and donor outreach efforts.</li></ul>
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
<p>Our client is in need of a Proposal Coordinator to join their team in San Antonio, Texas. This Contract-to-permanent position plays a vital role in supporting national sales initiatives by crafting accurate and compelling proposals. The ideal candidate will thrive in a dynamic environment and possess strong organizational skills to ensure timely and precise deliverables.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Campaign Strategists to understand proposal requirements and client requests.</p><p>• Prepare and process proposal elements, including Excel spreadsheets, PowerPoint presentations, photo databases, and mapping documents.</p><p>• Ensure deliverables meet accuracy standards and adhere to established service level agreements.</p><p>• Utilize proposal and mapping tools to compile and edit key information for client presentations.</p><p>• Manage proposal workflows using Salesforce to maintain documentation integrity and track progress.</p><p>• Analyze client data and apply findings to enhance proposal effectiveness.</p><p>• Prioritize tasks and manage multiple projects simultaneously to meet deadlines.</p><p>• Provide exceptional customer service while maintaining high levels of accuracy in deliverables.</p>
We are looking for a skilled Technical Engineer to join our team in New Orleans, Louisiana. In this role, you will provide advanced technical support across various platforms and systems, ensuring seamless operations and resolving technical challenges. This position is ideal for someone with a strong attention to detail and a solid background in IT systems and enterprise environments.<br><br>Responsibilities:<br>• Provide Tier 2 technical support for IT help desk operations, addressing complex issues efficiently.<br>• Manage and troubleshoot Active Directory, ensuring user access and security protocols are properly maintained.<br>• Configure and maintain integration components to optimize system performance.<br>• Support and maintain electronic components and enterprise hardware within the organization.<br>• Administer Microsoft Exchange, handling email systems and server configurations.<br>• Monitor and manage Palo Alto Firewalls, ensuring network security and functionality.<br>• Collaborate on Salesforce environment support, resolving system issues and implementing updates.<br>• Utilize Azure DevOps for project management and workflow optimization.<br>• Handle ticketing system operations to track and manage technical issues effectively.<br>• Ensure compliance with enterprise IT policies and standards while delivering solutions.
<p>Robert Half's marketing & creative client is looking for a Digital Marketing Coordinator for a 3-6+ month contract in the Greater Boston area. This is a hybrid, 40-hour-per-week opportunity; candidates must be willing and able to work onsite 2 days per week. The Digital Marketing Coordinator will play a pivotal role in developing and executing digital marketing strategies to promote consumer and trade engagement for specialty brands.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and execute digital marketing campaigns across paid media, social, and organic platforms</li><li>Track and manage budgets</li><li>Monitor campaign performance</li><li>Manage and maintain U.S. product listings</li><li>Lead social media strategies to grow brand presence and engagement</li><li>Oversee email marketing campaigns</li><li>Support digital trade marketing programs and product launches</li><li>Leverage Salesforce tools to enhance program execution and reporting</li></ul><p><br></p>
<p>We are looking for an experienced and strategic Director of Marketing to join our team in Western Massachusetts. In this leadership role, you will oversee a dynamic marketing team, drive international marketing initiatives, and manage multimillion-dollar budgets to elevate brand awareness and business growth. The ideal candidate thrives in a fast-paced environment, has a proven track record in B2B marketing, and is passionate about executing impactful strategies and fostering team collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a marketing team composed of graphic designers, global communications managers, eCommerce specialists, and external agencies.</p><p>• Develop and implement comprehensive marketing strategies focused on international expansion and B2B growth.</p><p>• Oversee and manage multimillion-dollar marketing budgets, ensuring optimal allocation across print ads, websites, social media, trade shows, and product launches.</p><p>• Collaborate with cross-functional teams and external vendors to ensure seamless execution of marketing campaigns.</p><p>• Utilize data-driven insights to track campaign performance and refine strategies for maximum impact.</p><p>• Drive brand awareness through innovative digital marketing techniques, including paid search and Salesforce integration.</p><p>• Mentor and empower marketing team members at the early stages of their careers, fostering growth and collaboration within the department.</p><p>• Ensure all marketing initiatives align with overarching business objectives and deliver measurable results.</p><p>• Implement and utilize project management tools such as Monday.com or Fellow to streamline workflows and task management.</p><p>• Maintain strong communication across departments, vendors, and agencies to articulate goals and align efforts.</p>
<p>We are looking for an experienced B2B Accounts Receivable / Credit Analyst to join our team in Richardson, Texas, on a Contract-to-Permanent basis. This role involves managing collections, researching payment discrepancies, and ensuring accurate cash applications, all while maintaining strong communication with customers and internal teams. Ideal candidates will have a proven background in commercial collections and manufacturing industry experience.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough research to resolve payment discrepancies and locate missing payments.</p><p>• Manage the collection of receivables within established terms and conditions.</p><p>• Assist with accounts receivable cleanup by contacting customers to confirm payment statuses.</p><p>• Apply customer payments accurately and ensure compliance with company policies.</p><p>• Collaborate with internal teams to address disputes and improve collection processes.</p><p>• Maintain detailed records of collections and reconciliation activities.</p><p>• Utilize systems such as JD Edwards and Salesforce to streamline tasks and enhance efficiency.</p><p>• Provide recommendations on improving billing, collections, and cash application processes.</p><p>• Communicate effectively with external customers and internal departments to resolve issues promptly.</p>
