We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. In this Contract-to-Permanent position, you will play a key role in ensuring seamless communication with customers, managing orders, and supporting backend processes with efficiency and precision. This is an opportunity to contribute to a dynamic environment while enhancing your customer service and administrative skills.<br><br>Responsibilities:<br>• Greet customers promptly and professionally upon arrival.<br>• Maintain accurate records of incoming orders, ensuring they are logged, jackets pulled, and distributed appropriately.<br>• Confirm receipt of all incoming orders with customers, adhering to a minimum 30-minute response time.<br>• File job jackets systematically in designated cabinets for easy retrieval.<br>• Create production tickets, load tags, and additional copies for production processes, with an expectation of completing five tasks per hour.<br>• Generate sales orders and delivery tickets by adjusting or creating parts, entering data into the system, and printing required documentation.<br>• Maintain logs for all completed backend tasks and sales orders to ensure accurate records.<br>• Handle inbound and outbound calls, providing exceptional service and resolving inquiries efficiently.<br>• Schedule appointments and manage email correspondence to support customer needs.<br>• Utilize Microsoft Excel and Word for data entry and reporting tasks.
We’re seeking a hands-on, creatively driven marketing detail oriented to join a multi-brand organization operating across industrial lubricants, engine testing, refrigeration systems, and materials science. This is a unique opportunity to contribute to a high-impact, multi-channel marketing strategy supporting a portfolio of niche technical brands. <br> You’ll be reporting directly to the Director of Sales & Marketing and play a key role in amplifying brand visibility across multiple business units. This role supports high-profile partnerships and contributes to both internal and external brand engagement. <br> Responsibilities: • Own and execute day-to-day marketing tasks including implementing marketing campaigns both digital & traditional • Supporting all marketing initiatives such as implementing email marketing, social media posting, website updates, and brochure redesigns. • Collaborate on trade show planning, booth materials, and post-event engagement strategies. • Create short-form video content and manage internal communications via the company intranet. • Support sales and marketing initiatives with CRM data management, survey distribution, and administrative coordination. • Analyze performance using tools like Google Analytics and Meta Business Suite to inform content and outreach strategies. • Contribute to strategic marketing efforts including SWOT analysis, sales enablement, and brand positioning.
<p>We are looking for a detail-oriented Supply Chain Analyst to support and optimize our business operations in Worcester, Massachusetts. This role plays a vital part in enhancing supply chain processes, managing vendor relationships, and driving cross-functional collaboration across departments. The ideal candidate should possess a strong background in distribution, materials planning, and tactical marketing, with a focus on problem-solving and teamwork.</p><p><br></p><p>For Immediate interview Please call Victor Muller at 508 205 2136</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the purchasing team to manage exception-based orders, vendor communications, and inventory tracking.</p><p>• Execute purchase and transfer orders for project-based sales and other special operational needs.</p><p>• Assist in maintaining purchase price records and conducting cost analyses using company systems.</p><p>• Support marketing initiatives by aligning sales and purchasing activities for product launches and campaigns.</p><p>• Prepare sales and purchasing data to aid market research, pricing strategies, and competitive analysis.</p><p>• Analyze existing processes and recommend improvements to enhance efficiency and reduce costs.</p><p>• Document and map business processes to optimize sales, marketing, and supply chain operations.</p><p>• Work with cross-functional teams to execute projects aimed at improving processes and upgrading systems.</p><p>• Resolve sales order discrepancies and fulfillment issues across various sales channels.</p><p>• Build and maintain strong relationships with suppliers to ensure product availability, competitive pricing, and reliable lead times.</p>
<p>Job Title: Assistant Retail Store Manager (Seasonal)</p><p>Location: Burlingame, CA</p><p>Job Type: Seasonal (Until January 2025)</p><p>Hours: 30-35 hours per week. Must be available to work Black Friday and weekends.</p><p><br></p><p>Job Overview: We are currently seeking a dynamic, proactive, and talented seasonal Assistant Retail Store Manager for our store in Burlingame, CA. This is a key position responsible for assisting the Store Manager with all aspects related to the efficient running of the store. The ideal candidate has a passion for retail, possesses strong leadership abilities, and is dedicated to delivering top-tier customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist the Store Manager in store operations including inventory management, cash management, and visual merchandising standards</li><li>Help to drive sales through high levels of service standards, product knowledge, and staff management</li><li>Responsible for the management of the sales team to maximize profits, meet sales and productivity objectives</li><li>Help in resolving customer complaints and providing solutions that fit both the customer’s and company’s needs</li><li>Assist in the planning and coordination of in-store events</li><li>Assist in hiring, training, scheduling, and motivation of store staff</li><li>Ensure maintenance of store cleanliness and organization</li><li>Adhere to all company policies and procedures</li></ul><p><br></p>
<p>Our client is looking for a dedicated Customer Experience Specialist to ensure that our clients and customers receive exceptional service and support throughout their journey with our organization. In this role, you will act as the voice of the customer, addressing their needs, resolving inquiries, and helping to improve overall satisfaction. You’ll work collaboratively across departments to enhance the customer experience while providing timely and efficient solutions. The ideal candidate has strong communication skills, a problem-solving mindset, and a passion for delivering excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a primary point of contact for customer inquiries, resolving issues in a timely and professional manner </li><li>Handle customer communication across various channels, including email, phone, and live chat, ensuring a consistent and positive experience.</li><li>Collaborate with cross-functional teams to address customer concerns, troubleshoot issues, and implement solutions.</li><li>Collect and analyze customer feedback to identify trends and opportunities for process improvement.</li><li>Assist in developing and implementing customer service policies and best practices to drive satisfaction.</li><li>Provide support and education to customers regarding product features, services, and best practices.</li><li>Foster relationships with customers by delivering personalized service and conveying empathy during interactions.</li></ul><p><br></p>
<p>Are you a compassionate and detail-oriented professional with excellent communication skills in multiple languages? Join our team as a <strong>Bilingual Call Center Agent</strong> for a nonprofit organization where you can make a real difference by supporting our mission and connecting with people from diverse backgrounds.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer, screen, and direct incoming calls in a professional and friendly manner, ensuring a positive experience for every caller.</li><li>Provide support, guidance, and solutions to clients or community members in two or more languages (e.g., English and Spanish).</li><li>Accurately document all interactions and ensure data entry is handled with confidentiality and precision.</li><li>Collaborate with team members and departments to resolve inquiries or escalate urgent issues to appropriate personnel.</li><li>Educate callers about the nonprofit’s mission, events, programs, and services.</li><li>Maintain a thorough knowledge of the organization's resources and external partners to provide accurate referrals when necessary.</li><li>Handle sensitive or emotional conversations with empathy, patience, and professionalism.</li><li>Assist with occasional administrative or outreach tasks as needed.</li></ul><p><br></p>
We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
<p>A reputable organization in the heart of Honolulu is seeking a dedicated and personable <strong>Customer Service Representative (CSR)</strong> to join its team and provide outstanding service to clients and customers. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to creating positive customer experiences. The position is <strong>on-site</strong> at the company’s Honolulu location, making direct interaction with customers and team members essential. This role is perfect for someone who is enthusiastic about helping others and has a solid background in customer-facing roles. Our client prefers <strong>Hawaii-based candidates</strong> ready to attend <strong>in-person interviews</strong> and integrate seamlessly into their close-knit team environment. If you are interested in this role, please call us at 808-531-0800. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Customer Support:</strong> Handle incoming customer inquiries through phone, email, and face-to-face interactions. Address customer questions, resolve complaints, and provide accurate information about products or services.</li><li><strong>Problem Resolution:</strong> Proactively identify customer concerns and resolve issues efficiently, ensuring customer satisfaction. Escalate complex problems to relevant departments when necessary and follow up to ensure resolution.</li><li><strong>Order Processing:</strong> Assist customers with placing orders, tracking shipments, and managing returns or exchanges when required. Ensure information is entered accurately into company systems.</li><li><strong>Documentation:</strong> Maintain detailed customer records, including communication histories and issue resolution statuses, in internal databases and CRM systems.</li><li><strong>Team Collaboration:</strong> Work closely with other departments (sales, operations, technical support) to provide accurate information and ensure seamless customer service delivery.</li><li><strong>Product Knowledge:</strong> Stay up to date on company services, products, and policies to provide customers with the most accurate and helpful information.</li><li><strong>Feedback Collection:</strong> Gather customer feedback and suggestions and report recurring issues or trends to management for process improvement.</li><li><strong>Service Updates:</strong> Inform customers about new products, promotions, and policy changes when applicable.</li><li><strong>Administrative Duties:</strong> Perform general office tasks, including filing, reporting, and other clerical duties, as required to support the customer service department.</li></ul><p><br></p>
We are excited to offer an opportunity for a detail-oriented Account Sales individual in Miami, Florida. This role is central to our team, focused on identifying and pursuing new sales opportunities, preparing and delivering product presentations, and working closely with internal teams to drive sales growth. <br><br>Responsibilities<br><br>• Actively identify new sales opportunities through various channels such as cold calling, networking, and social media.<br>• Prepare and present detailed and engaging presentations on our products and services to potential clients.<br>• Conduct thorough market research to understand selling possibilities and evaluate customer needs.<br>• Arrange meetings with potential clients to understand their needs and concerns.<br>• Regularly create reviews and reports that capture sales and financial data.<br>• Ensure consistent product availability for sales and demonstrations.<br>• Represent the company in exhibitions or conferences, actively participating and networking.<br>• Skillfully negotiate and close deals while effectively handling any complaints or objections.<br>• Collaborate with team members to achieve better results and drive sales.<br>• Gather and share feedback from customers and prospects with internal teams to improve our offerings.
We are looking for a detail-oriented Cost Accountant to join our team in Snyder, Nebraska. In this role, you will play a key part in supporting financial operations, including cost analysis, inventory management, forecasting, and month-end closing procedures. This position reports directly to the Controller and offers the opportunity to contribute to strategic decision-making through accurate financial reporting and compliance.<br><br>Responsibilities:<br>• Develop and maintain material, labor, freight, and overhead cost standards, while performing monthly variance analyses.<br>• Prepare financial performance reports and sales forecasts to support business planning and decision-making.<br>• Oversee inventory pricing and cost management, while conducting regular audits to ensure data accuracy.<br>• Reconcile monthly freight costs to ensure alignment between projections and actual payments.<br>• Ensure compliance with all applicable government tax regulations and reporting requirements.<br>• Prepare standard journal entries for month-end closing, complete variance analyses, and generate required financial reports.<br>• Collaborate with the sales team to support pricing negotiations and adjustments for customers.<br>• Participate in physical inventory counts, execute cost roll updates, and manage year-end inventory reporting.<br>• Assist in preparing annual budgets and monthly/quarterly forecasts, providing financial insights as needed.<br>• Support the cycle count program by ensuring completeness and accuracy, and resolve invoicing discrepancies through three-way match reconciliation.
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bellevue, Washington. In this role, you will provide support to clients by addressing their banking needs, resolving inquiries, and ensuring a seamless customer experience. If you excel in communication and have a strong understanding of banking services, this position offers an excellent opportunity to grow within the industry.</p><p><br></p><p>Responsibilities:</p><p>• Assist clients in setting up new accounts and processing banking requests, including address changes and card activations.</p><p>• Respond to customer inquiries, conduct research, and resolve issues promptly either personally or by connecting clients with appropriate bank resources.</p><p>• Act as a liaison between customers and other departments within the bank to ensure timely resolution of concerns.</p><p>• Provide backup support as a teller when needed to maintain smooth branch operations.</p><p>• Perform additional tasks or special projects as assigned to support overall banking functions.</p><p><br></p><p>The pay range for this position is $28.00/hr to $33.00/hr.</p><p><br></p><p>Benefits:</p><p>M/D/V</p><p>Life and AD& D Insurance</p><p>401k with match</p><p>3 weeks PTO</p><p>11 paid holidays</p>
<p>Are you an experienced accountant seeking a dynamic opportunity to grow your career? Robert Half is partnering with a valued client to find a qualified Staff Accountant to join their team. This position plays a pivotal role in supporting internal stakeholders and ensuring compliance with established accounting standards while contributing to overall departmental efficiency. If you’re looking for a collaborative environment and a chance to use your accounting expertise to drive improvements, this could be the perfect role for you.</p><p><br></p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you. God Bless.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the fixed asset system and reconcile general ledger accounts.</li><li>Organize and facilitate capital budget meetings and quarterly reviews with department leaders.</li><li>Complete annual federal and state fixed asset reports.</li><li>Collaborate with the sales team to gather necessary data for ERP customer setups.</li><li>Conduct credit reports to establish terms and recommend process improvements to optimize credit operations.</li><li>Manage employee credit card processes, addressing issues related to fraud or declined transactions.</li><li>Develop actionable insights and recommendations to enhance accounts receivable metrics.</li><li>Assist in customer cash application procedures and follow-up processes for overdue accounts.</li><li>Prepare cost analysis for inventory variances and spare parts sales.</li><li>Support international sales by managing customs documentation and shipping values.</li><li>Reconcile, reserve, and conduct impairment analysis for inventory systems while monitoring obsolescence.</li></ul><p><strong>Additional Responsibilities:</strong></p><ul><li>Provide essential backup support for cost accounting, accounts payable, ACH/Wire transactions, and daily time approval postings.</li><li>Assist with government census reports, year-end audits, the annual budget process, and producing budget books.</li><li>Mentor accounting interns and contribute to research for procedural improvements.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting or Finance required.</li><li>2-4 years of relevant accounting experience preferred.</li><li>Familiarity with accounts receivable, fixed assets, and job costing is a plus.</li><li>Solid understanding of GAAP and internal controls.</li><li>Proficiency in Microsoft Excel, with familiarity in Word and PowerPoint.</li><li>Experience with ERP systems (Epicor familiarity is a bonus) and fixed asset software.</li></ul><p><br></p>
<p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office </p><p><br></p><p>Start Date: September 1st</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Work type: Remote</p><p><br></p><p>If interested, please apply now!</p>
<p>Robert Half is partnering with a leading global technology company to hire a <strong>Marketing Program Manager</strong> to support product marketing initiatives, new product launches, and sustainability programs. This role requires a strong communicator with proven experience driving go-to-market strategies from concept through execution—ideally within the hardware or technology industry.</p><p><br></p><p><strong>Location</strong>: Remote (PST hours - must be located in PST time zone)</p><p><strong>Duration</strong>: 4-month contract</p><p><strong>Pay Rate</strong>: $50–55/hour</p><p><strong>Hours</strong>: 40/week</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead go-to-market programs to support new product launches, ensuring alignment across marketing, product, and sales teams.</li><li>Manage sustainability marketing content for new launches, integrating messaging into product positioning and campaigns.</li><li>Plan and deliver integrated campaigns, including email marketing, web placements, and partner site activations.</li><li>Develop product marketing collateral and sales enablement tools to support direct sales teams, events, and customer education.</li><li>Collaborate with designers and content teams to create website and digital marketing assets that highlight product features and benefits.</li><li>Monitor, analyze, and report on campaign performance metrics, identifying opportunities to improve effectiveness and ROI.</li><li>Partner cross-functionally to prioritize and manage multiple marketing projects in a fast-paced environment.</li></ul>
Position Overview:<br>This role involves creating detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. Specifiers work closely with Furniture Dealers and Sales Representatives to understand project requirements and provide technical support throughout the process.<br><br>Key Responsibilities:<br><br>Develop accurate 2D and 3D drawings for furniture layouts across a range of project scopes.<br><br>Handle design revisions and updates as projects evolve.<br><br>Specify products across multiple lines, with a strong grasp of product codes and applications.<br><br>Collaborate with team members to offer design solutions, value engineering, and overall layout recommendations.<br><br>Qualifications:<br><br>Bachelor’s degree or 6–10 years of relevant experience, or an equivalent combination of education and experience.<br><br>Proficiency in AutoCAD and 2020 CAP & Worksheet; CET Configura experience preferred.<br><br>Deep knowledge of furniture systems, finishes, materials, and specifications.<br><br>Strong product knowledge and ability to stay current with new and existing lines.<br><br>Clear communicator with the ability to present design ideas effectively.<br><br>Organized, detail-oriented, and capable of managing multiple projects at once.<br><br>Self-starter with a proven ability to meet deadlines and solve problems independently.<br><br>Familiarity with furniture specifications in corporate, healthcare, and education environments.<br><br>Comfortable reading technical documents and interpreting various forms of instructions (written, oral, diagram, or schedule-based).<br><br>Strong math and analytical skills.
<p>Are you a people-person who loves solving problems and making someone’s day a little easier? We’re looking for a <strong>Customer Service Representative</strong> to join our team and be the friendly voice that supports our customers every step of the way.</p><p>What You’ll Do:</p><ul><li>Serve as the first point of contact for customers via phone, email, or chat.</li><li>Listen, problem-solve, and provide clear solutions with a positive attitude.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Collaborate with internal teams to resolve customer concerns quickly.</li><li>Go the extra mile to ensure every customer feels valued and supported.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Mesa, Arizona. This is a long-term contract position ideal for bilingual professionals proficient in both Spanish and English. The role involves managing sensitive information, providing exceptional support to stakeholders, and ensuring seamless communication with diverse groups, including veterans and individuals with developmental disabilities.<br><br>Responsibilities:<br>• Enter and manage budget-related data with a high degree of accuracy and attention to detail.<br>• Communicate effectively with stakeholders, including veterans and individuals with developmental disabilities, to address inquiries and resolve issues.<br>• Collaborate with a team of representatives to ensure consistent and high-quality service delivery.<br>• Handle sensitive information responsibly and in compliance with confidentiality standards.<br>• Participate in structured training programs, including shadow training, to quickly gain proficiency in job responsibilities.<br>• Utilize company-provided equipment, such as laptops and monitors, to perform job functions efficiently.<br>• Support team operations by contributing to a collaborative and productive work environment.<br>• Apply medical knowledge, if applicable, to enhance service interactions and decision-making.<br>• Maintain fluency in both Spanish and English to cater to bilingual customer needs.
<p>We are looking for a dedicated Customer Service Representative to join our team in Plymouth, Minnesota, as a Dispatcher. This long-term contract position requires someone who thrives in a fast-paced environment and excels at managing multiple priorities. The role involves coordinating service requests, supporting technicians, and ensuring seamless communication with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls, including service inquiries, crisis situations, follow-ups, and informational requests.</p><p>• Create and manage dispatch tickets for service calls, ensuring accuracy and timeliness.</p><p>• Assign service technicians to calls and conduct post-service debriefs to gather feedback.</p><p>• Update technician schedules and availability within company systems.</p><p>• Oversee the dispatch board and maintain an organized service schedule.</p><p>• Analyze workload forecasts to optimize resource allocation and scheduling.</p><p>• Provide technicians with essential information and ongoing support during service calls.</p><p>• Monitor and update service tickets, ensuring all details are accurate and current.</p>
<p>We are looking for a dynamic Inside Sales Specialist and Account Manager to join our team on a contract basis in Buford, Georgia. In this role, you will be responsible for managing client accounts, driving business-to-business sales, and nurturing strong relationships with customers and vendors. This opportunity is ideal for someone who thrives in a fast-paced sales environment and is passionate about delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage client accounts to ensure satisfaction and retention.</p><p>• Drive B2B sales initiatives to meet and exceed revenue targets.</p><p>• Handle inbound and outbound inquiries with professionalism and efficiency.</p><p>• Build and maintain strong relationships with clients and vendors to foster long-term partnerships.</p><p>• Collaborate with team members to develop strategies that enhance customer engagement.</p><p>• Conduct regular follow-ups with clients to address their needs and identify new opportunities.</p><p>• Provide exceptional communication and problem-solving skills to resolve customer concerns.</p><p>• Support sales processes by coordinating with internal teams to ensure seamless execution.</p><p><br></p><p>Experience with Salesforce is not required, but it is preferred.</p>
We are looking for an Associate General Counsel to join our dynamic and rapidly growing solar manufacturing team in Houston, Texas. As the first dedicated legal expert, this role provides a unique opportunity to establish the company’s legal framework while working closely with the General Counsel. The ideal candidate will bring expertise in transactional law, strong attention to detail, and the ability to work independently to support key business operations.<br><br>Responsibilities:<br>• Draft, review, and negotiate various legal agreements, including non-disclosure agreements (NDAs) and sales contracts.<br>• Provide timely and accurate legal advice to address inquiries related to business operations.<br>• Collaborate with the General Counsel to ensure compliance with local, federal, and international laws and regulations.<br>• Develop and implement legal processes and procedures to support the company’s growth and operational needs.<br>• Monitor and mitigate legal risks across business transactions and operations.<br>• Conduct thorough review and analysis of contracts to support sales and manufacturing teams.<br>• Stay updated on relevant legal developments and advise the company accordingly.<br>• Assist in establishing corporate governance practices that align with industry standards.<br>• Facilitate effective communication between legal and operational teams to streamline processes.
<p><strong>SALES OPERATIONS ANALYST - Growth-Oriented Manufacturer in Lawrenceville</strong></p><p>A growing organization is seeking a highly analytical and detail-oriented <strong>Sales Operations Analyst</strong> to join their team. In this key role, you’ll drive process optimization, deliver actionable sales insights, and facilitate data-driven decision-making across the sales function. You’ll work hands-on with sales analytics, CRM management, and sales compensation support, helping the team identify trends and opportunities to boost performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support and optimize CRM (Microsoft CRM) systems to enhance sales processes, lead management, opportunity tracking, and pipeline visibility.</li><li>Collaborate cross-functionally with sales, marketing, operations, and IT to align CRM architecture with business needs.</li><li>Maintain user administration, data hygiene, permissions, and roles within the CRM platform.</li><li>Build and maintain sales dashboards and reports (Power BI experience preferred) to provide insights to sales leadership and other stakeholders.</li><li>Analyze data to spot trends, gaps, and sales opportunities; present findings to key decision-makers.</li><li>Prepare and run reports on sales margin, trends, and team performance against key indicators.</li><li>Assist with data validation and quality assurance processes for monthly sales compensation.</li><li>Partner in defining and streamlining sales processes, workflows, and KPIs.</li><li>Support training and implementation for CRM initiatives.</li><li>Assist with territory planning, forecasting, and product rollouts.</li><li>Coordinate with data owners (IT, business ops, sales) to ensure smooth integration of system and data enhancements.</li><li>Provide ad hoc reporting and support for pricing and margin validation.</li><li>Perform additional duties as needed.</li></ul><p><br></p>
<p>We are looking for a motivated and customer-focused <strong>Customer Experience Specialist</strong> to provide exceptional support to Independent Operators. In this long-term contract role, you will act as a key resource for resolving business-related issues while fostering trust and collaboration with stakeholders. This position is based in Emeryville, California, and offers an exciting opportunity to contribute to a dynamic and service-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve operator concerns across multiple channels with efficiency and professionalism.</p><p>• Partner with different teams to escalate complex issues and ensure timely resolutions.</p><p>• Provide tailored solutions to operators and follow up to ensure satisfaction.</p><p>• Build and maintain strong relationships with Independent Operators through transparent and responsive communication.</p><p>• Document case resolutions to identify trends and enhance future support processes.</p><p>• Advocate for operator needs by communicating feedback and reporting system bugs.</p><p>• Utilize customer service tools such as <strong>Zendesk </strong>and <strong>ServiceNow </strong>to manage inquiries and track progress.</p><p>• Assist operators with connectivity issues and deliver solutions for technical challenges.</p><p>• Ensure exceptional service delivery while adapting to flexible work schedules, including weekends.</p>
We are looking for an Accounting Clerk to join our team in Augusta, Georgia, on a Contract-to-permanent basis. In this role, you will support daily financial operations and ensure accuracy in accounting procedures for a growing distribution facility. This position offers an opportunity to work closely with both on-site and remote teams while gaining hands-on experience in key financial processes.<br><br>Responsibilities:<br>• Process and manage daily manual invoicing tasks using Excel, ensuring accurate data entry and recordkeeping.<br>• Handle accounts receivable by maintaining communication with customers and tracking timely payments.<br>• Manage accounts payable by processing payments for operational vendors, including utilities and services.<br>• Prepare monthly financial reports by compiling expenditures, sales data, and supporting general ledger activities.<br>• Collaborate with on-site quality and logistics managers to align financial operations with business goals.<br>• Communicate effectively with remote teams to coordinate financial reporting and resolve discrepancies.<br>• Ensure compliance with accounting standards and company policies in all financial transactions.<br>• Support income statement preparation and assist in general ledger reconciliation tasks.<br>• Maintain a high level of accuracy and attention to detail in all financial processes.
We are looking for a dedicated Account Manager to join our team in Grand Prairie, Texas, on a Contract-to-Permanent basis. In this role, you will act as a key liaison between clients and internal teams, ensuring exceptional service delivery and fostering long-term relationships. Your ability to manage accounts, coordinate inventory, and support client invoicing will play a vital role in driving customer satisfaction and operational success.<br><br>Responsibilities:<br>• Handle daily communication with assigned client accounts, ensuring prompt issue resolution and maintaining high levels of satisfaction.<br>• Collaborate with internal teams to coordinate service delivery and address client concerns effectively.<br>• Monitor account activities to identify recurring needs, service gaps, and areas for process improvement.<br>• Maintain detailed and accurate records of client interactions and account status updates within company systems.<br>• Track and report on account performance metrics, including response times, service quality, and fulfillment status.<br>• Identify upselling and cross-selling opportunities to enhance client relationships and support organizational growth.<br>• Manage a portfolio of client accounts, meeting revenue targets and delivering exceptional service.<br>• Oversee client onboarding processes to ensure seamless integration and positive initial experiences.<br>• Escalate critical issues to appropriate leadership when necessary to mitigate risks to client satisfaction or retention.<br>• Develop and refine account management procedures to improve service consistency and operational efficiency.
<p>We are looking for an experienced Network Architect to join our team in San Diego, California. This hybrid role combines technical expertise with client-facing responsibilities, requiring you to design, implement, and troubleshoot advanced network solutions while providing support for sales and customer engagements. The position involves working onsite at customer locations in Southern California for 1-2 days per week, ensuring tailored solutions meet client needs. WE would love someone with Juniper Certs. </p><p><br></p><p>Responsibilities:</p><p>• Design and deploy robust enterprise network infrastructure, including routers, switches, firewalls, and wireless systems.</p><p>• Monitor and optimize network performance, resolving issues to maintain seamless operations.</p><p>• Implement advanced security measures to safeguard systems and sensitive data.</p><p>• Collaborate with clients to assess their networking requirements and deliver customized solutions.</p><p>• Provide technical support for sales teams during client presentations and proposal development.</p><p>• Create and update network documentation, diagrams, and as-built reports.</p><p>• Automate network processes using Python and other scripting tools.</p><p>• Conduct over-the-shoulder training sessions for clients on newly implemented solutions.</p><p>• Stay informed on emerging networking technologies and industry innovations.</p><p>• Foster strong client relationships by delivering exceptional service and support.</p>
