<p>Event Dates: September 16 – September 21, 2025</p><p><br></p><p><strong>About the Role</strong></p><p>Robert Half is seeking enthusiastic and customer-focused <strong>Merchandise Sales Associates</strong> to support a high-profile theatrical event in North Charleston, SC. This is a high-energy, customer-facing role where you’ll engage with guests, assist with purchases, and create a memorable experience for attendees.</p><p>Associates will work at merchandise booths, handling sales and highlighting special offers available to guests.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Provide friendly, welcoming service to all guests.</p><p>Share product knowledge and highlight current offers.</p><p>Operate registers and process transactions accurately.</p><p>Restock merchandise and maintain booth presentation.</p><p>Lift boxes up to 40 lbs. and assist with setup/tear down as needed.</p><p>Stand for extended periods during shifts.</p><p><br></p><p><strong>Event Schedule:</strong></p><p>Monday, Sept 15 – DARK (no shows)</p><p>Tuesday, Sept 16 – 3:00 PM – 5:00 PM / 5:30 PM – 10:30 PM</p><p>Wednesday, Sept 17 – 5:30 PM – 10:30 PM</p><p>Thursday, Sept 18 – 5:30 PM – 10:30 PM</p><p>Friday, Sept 19 – 5:30 PM – 10:30 PM</p><p>Saturday, Sept 20 – 12:00 PM – 5:00 PM & 5:30 PM – 10:30 PM</p><p>Sunday, Sept 21 – 11:00 AM – 4:00 PM & 4:30 PM – 9:30 PM</p>
We are looking for a dedicated Bilingual Spanish/English Loyalty Services Representative to join our team in Jersey City, New Jersey. As part of this long-term contract position, you will play a key role in providing exceptional service to policyholders and customers. This role involves handling inbound and outbound calls, addressing inquiries, resolving issues, and supporting retention efforts.<br><br>Responsibilities:<br>• Respond to customer inquiries and service requests via inbound and outbound calls, ensuring timely and accurate resolutions.<br>• Assist policyholders in understanding the benefits of their insurance products to support retention and minimize cancellations.<br>• Handle the collection of both current and overdue premiums, ensuring compliance with company standards.<br>• Manage various call domains, including claims intake, policy administration, billing, and agent support, as needed.<br>• Enter and maintain accurate data across multiple applications while adhering to established procedures.<br>• Provide clear guidance and set expectations for policyholders regarding their insurance policies.<br>• Consistently meet or exceed departmental performance metrics, such as call quality, average handle time, and other KPIs.<br>• Collaborate with leadership to support process improvements and share feedback for enhancing customer service.<br>• Demonstrate the organization’s values and traits while performing duties and addressing customer needs.<br>• Adapt to various shifts and schedules as required to meet operational demands.
<p>Marketing Specialist with 3-5+ years of relevant experience needed for a full-time, fully onsite position with our client in Western Massachusetts. Salary is 65-75K with some flex to 80K for the right skillset and experience. Must have B2B experience and ideally B2B services experience. Must be skilled in Google Analytics and have experience using a CRM. Looking for someone who understands value propositions and being able to tell an organization’s story.</p><p><strong> </strong></p><p>The Marketing Specialist supports the development and execution of marketing strategies and campaigns to increase brand visibility and promote organizational services. This role focuses on product positioning, campaign management, sales enablement, and storytelling to drive engagement and business outcomes. This position is ideal for a creative and organized marketer with strong communication and analytical abilities, who thrives in a fast-paced, collaborative environment.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Product Positioning:</strong> Craft effective product messaging and marketing collateral, including launch plans and promotional materials, to appeal to target audiences.</li><li><strong>Campaign Management:</strong> Plan and execute marketing campaigns based on competitor analysis and market trends, ensuring timely delivery and cross-team alignment.</li><li><strong>Sales Enablement:</strong> Maintain and update sales tools such as presentations and sales kits, empowering the sales team to communicate product benefits effectively.</li><li><strong>Storytelling:</strong> Collaborate with internal teams to understand and articulate value propositions, creating engaging materials that reflect customer needs and preferences.</li><li><strong>Performance Analysis:</strong> Monitor campaign performance, analyze data, and use insights to optimize strategies and improve outcomes. Provide timely performance reports.</li><li><strong>Trade Shows & Events:</strong> Support sales initiatives by promoting and participating in events, trade shows, and user meetings.</li></ul><p> </p>
<p>Our client, a celebrated luxury goods company is seeking an experienced and motivated <strong>Call Center Supervisor</strong> to lead the Sales and Client Specialist teams in delivering exceptional service for the holiday season. This is a seasonal opportunity starting immediately with potential to become full-time. The Call Center Supervisor will be responsible for leading, motivating, and developing a team of Sales / Client Specialists to meet and exceed sales targets while upholding the gold standard of luxury service. This role combines people leadership, sales strategy, performance management, and customer experience excellence. The ideal candidate is a confident leader with a proven track record in sales and customer service, preferably in a luxury environment.</p><p><br></p><p><strong><em>**This position requires previous call center supervisor or management experience.**</em></strong></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead and inspire a team of Sales / Client Advisors to achieve and surpass sales targets.</li><li>Provide ongoing training, coaching, and development to enhance skills and performance.</li><li>Foster a positive and motivating environment through regular feedback and recognition.</li><li>Hold team members accountable for achieving performance standards.</li><li>Conduct weekly and monthly performance evaluations and in-the-moment coaching.</li><li>Partner with Training and Communications teams to address training needs and reinforce communications.</li><li>Facilitate regular team meetings and one-on-one performance discussions.</li></ul><p><strong>Sales & Strategy Execution</strong></p><ul><li>Develop and implement sales strategies, including Sales through Service and Clienteling, to achieve departmental goals.</li><li>Optimize the “Notify Me” program to maximize sales opportunities.</li><li>Monitor team sales performance and provide regular reports to senior management.</li><li>Collaborate with Marketing, Retail, Ecommerce, and other internal teams to boost sales and enhance the customer journey.</li></ul><p><strong>Customer Service & Escalation Management</strong></p><ul><li>Ensure every customer interaction reflects luxury service standards.</li><li>Identify and manage escalated cases, providing timely and effective solutions.</li><li>Handle Special Orders, including high-value and custom orders.</li><li>Evaluate and act upon customer feedback to continually improve service delivery.</li></ul><p><strong>Operational Support</strong></p><ul><li>Assist fellow supervisors with daily operational tasks as needed.</li><li>Maintain professionalism and integrity in all interactions.</li></ul><p><br></p><p><br></p>
<p><strong>Job Description: Customer Service Representative</strong></p><p><strong>Position Overview:</strong></p><p>We are seeking a dedicated and proactive <strong>Customer Service Representative</strong> to join our team. In this role, you will be responsible for delivering exceptional customer service through a consultative approach while supporting sales efforts and maintaining inventory and stock management. The ideal candidate will excel in fostering customer relationships, ensuring inventory accuracy, and contributing to the overall efficiency and quality of our operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>Customer Service & Sales:</strong></p><ul><li>Provide consultative customer service by understanding client needs and recommending suitable solutions, rather than handling transactions in a purely transactional manner.</li><li>Build lasting relationships with customers by listening actively and delivering personalized service to address their unique requirements.</li><li>Upsell, cross-sell, and promote products or services tailored to customer needs for sustained growth and satisfaction.</li><li>Address inquiries or complaints promptly and professionally to ensure customer satisfaction and retention.</li></ul><p><strong>Inventory Management & Stock Control:</strong></p><ul><li>Perform routine inventory cycle counts and validate stock levels to identify discrepancies.</li><li>Conduct quality assurance checks to ensure products meet company and customer standards.</li><li>Organize and monitor stock levels to optimize inventory operations.</li><li>Collaborate with cross-functional teams to enhance inventory handling processes that align with organizational goals.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and analytical Estimator to join our client’s team in St. Paul, MN. The Estimator will be responsible for evaluating customer specifications, preparing accurate cost estimates, and supporting sales and production teams to ensure competitive pricing and efficient job planning. If you’re someone who thrives on precision, enjoys problem-solving, and wants to make an impact, we’d love to hear from you.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Review client RFQs (requests for quotes) and job specifications to determine scope, materials, labor, and timeline requirements.</li><li>Calculate accurate production costs including paper, ink, labor, press time, finishing, shipping, and outsourced services.</li><li>Collaborate with sales, prepress, and production departments to gather necessary data and clarify project requirements.</li><li>Prepare and deliver quotes and job tickets in a timely manner.</li><li>Maintain pricing templates, vendor quotes, and estimating software tools.</li><li>Monitor profitability on completed jobs and recommend process or pricing improvements.</li><li>Assist in scheduling and planning as needed, ensuring alignment with production capabilities.</li><li>Build and maintain strong vendor and internal relationships to support accurate and efficient estimating.</li></ul><p><br></p>
We are looking for an experienced Senior Customer Service Representative to join our team in Atlanta, Georgia. This is a long-term contract position where you will play a key role in delivering outstanding service to both merchants and end customers. If you thrive in a fast-paced environment and enjoy solving challenges while maintaining high standards of professionalism, we encourage you to apply.<br><br>Responsibilities:<br>• Serve as the primary point of contact for merchants and end customers, handling inquiries and providing exceptional support.<br>• Conduct onboarding and training sessions for merchants on internal platforms to ensure seamless adoption.<br>• Troubleshoot basic technical issues related to merchant accounts and transactions, offering step-by-step guidance and solutions.<br>• Monitor and meet key performance indicators (KPIs) while completing daily tasks with efficiency and accuracy.<br>• Adhere to service level agreements (SLAs), escalating complex issues to appropriate teams when necessary.<br>• Collaborate with leadership to refine service processes and develop best practice procedures.<br>• Investigate recurring issues to identify root causes and implement effective resolutions.<br>• Contribute to the evaluation and enhancement of service quality for both internal teams and external clients.<br>• Manage complex customer interactions, resolving high-priority concerns and ensuring an excellent overall experience.
<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
<p><strong>Description of Position:</strong></p><p> Looking for a Salesforce BA to bridge business needs and technical solutions. You will gather requirements, translate them into user stories, and support Sales Cloud/Service Cloud enhancements.</p>
<p>We are partnering with a dynamic consumer services organization looking for an experienced and dynamic Director of Customer Success to lead their centralized customer support operations in Phoenix, Arizona. This role is integral to ensuring customer satisfaction and retention across multiple storefront locations. The ideal candidate will have a strong sales mindset, exceptional leadership abilities, and the technical acumen to optimize systems and workflows as the company scales rapidly.</p><p><br></p><p>Responsibilities:</p><p>• Lead and expand a centralized customer success team that supports multiple storefronts across various regions.</p><p>• Recruit, train, and manage a growing team to ensure consistent delivery of excellent customer support services.</p><p>• Oversee key operational areas including customer onboarding, billing, reservations, and escalated support.</p><p>• Foster a collaborative and positive team culture that prioritizes growth, psychological safety, and high performance.</p><p>• Streamline and document workflows to enhance efficiency and reduce complexity in daily operations.</p><p>• Develop and implement training programs to scale team capabilities effectively.</p><p>• Collaborate with marketing and operations teams to ensure alignment and improve customer engagement strategies.</p><p>• Monitor team performance and customer satisfaction metrics to identify areas for improvement.</p>
We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis. This role is based in Brooklyn, New York, and focuses on providing technical expertise and functional support for Infor XA systems within a manufacturing environment. The consultant will work closely with cross-functional teams to optimize business processes, ensure system stability, and contribute to legacy system enhancements.<br><br>Responsibilities:<br>• Provide technical support and enhancements for Infor XA applications, including modules for sales, shipping, logistics, production, and quality.<br>• Collaborate with various teams to align business processes and translate operational needs into effective system solutions.<br>• Manage multiple XA instances, ensuring system stability and troubleshooting any issues that arise.<br>• Develop and maintain programs using RPG, CL, and DB2 to support critical business operations.<br>• Document system logic and processes to assist with future system migrations and transitions.<br>• Conduct inventory analysis and ensure data accuracy for routings, BOMs, and other master data.<br>• Support legacy system operations while preparing for migration activities, including data extraction and validation.<br>• Communicate effectively with stakeholders to address system gaps and provide solutions to improve performance.<br>• Assist with carrier integrations and logistics functionality within the Varsity Logistics module.
We are looking for a Bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will provide exceptional support to policyholders, leveraging your communication skills to address inquiries and resolve issues effectively. This is a long-term contract position with opportunities for growth and development.<br><br>Responsibilities:<br>• Deliver outstanding customer service to policyholders through inbound and outbound calls, addressing inquiries and resolving service or claims-related issues.<br>• Assist customers who wish to cancel their insurance policies by highlighting product benefits and finding solutions to retain them.<br>• Collect and process premium payments, including past due amounts, while ensuring accurate data entry across multiple applications.<br>• Provide clear instructions and set expectations for policyholders, ensuring their needs are met.<br>• Consistently achieve departmental performance metrics, including quality standards, average handle time, and other KPIs.<br>• Conduct needs analysis assessments to determine policyholder requirements and offer appropriate solutions.<br>• Collaborate with team members and leadership to support process improvements and provide feedback.<br>• Exhibit professionalism and align with organizational values, demonstrating strong leadership traits.<br>• Adapt to various shifts within the designated work schedule as required.<br>• Undertake additional tasks as assigned to support organizational objectives.
<p>Our client is looking for a detail-oriented Financial Sales Analyst to join their team in the Lansdale, Pennsylvania area. This role focuses on delivering insightful financial analysis and reporting to support strategic sales initiatives in a dynamic, commodity-driven market. The ideal candidate will excel at leveraging data to enhance decision-making, optimize pricing strategies, and improve overall financial performance.</p><p><br></p><p>Responsibilities:</p><p>• Analyze weekly sales profit and loss statements to identify key variances and determine underlying causes.</p><p>• Lead budgeting and quarterly forecasting efforts, collaborating with stakeholders to ensure alignment with strategic goals.</p><p>• Partner with the Retail Sales VP and cross-functional teams on critical business initiatives.</p><p>• Provide support for pricing strategies, including broker commission reporting and margin analysis.</p><p>• Monitor commodity market trends, particularly in pork, to evaluate potential impacts on sales.</p><p>• Derive actionable insights from internal and external data to inform trade and promotional planning.</p><p>• Manage promotional accruals and maintain accurate customer and product hierarchies.</p><p>• Utilize advanced business intelligence tools to create dashboards and enhance reporting processes.</p><p>• Conduct data mining and analysis to uncover opportunities for improving financial performance.</p>
We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will create detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. You will collaborate with Furniture Dealers and Sales Representatives to meet project requirements while providing technical expertise throughout the process.<br><br>Responsibilities:<br>• Create accurate and detailed 2D and 3D drawings for furniture layouts across diverse project scopes.<br>• Revise and update designs as needed to reflect evolving project requirements.<br>• Specify products from multiple furniture lines, ensuring compatibility with project needs and a strong understanding of product codes.<br>• Collaborate with team members to develop design solutions, recommend value engineering options, and optimize overall layout plans.<br>• Provide technical support to Furniture Dealers and Sales Representatives throughout the project lifecycle.<br>• Maintain up-to-date knowledge of furniture systems, finishes, materials, and specifications.<br>• Interpret technical documents and instructions, including oral, written, diagrammatic, or schedule-based formats, to ensure project accuracy.<br>• Manage multiple projects simultaneously while maintaining organization and attention to detail.<br>• Stay informed about current and emerging furniture lines to enhance product recommendations.
<p>A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! </p><p><br></p><p>Essential Duties and Responsibilities:</p><p>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. </p><p>• Take ownership of every member interaction supporting first call resolution. </p><p>• Provide accurate, valid and complete information by using the correct procedures and available tools. </p><p>• Follow communication procedures, guidelines and policies. </p><p>• Handle member complaints, providing appropriate solutions. </p><p>• Adhere to established security procedures when verifying members prior to addressing their call. </p><p>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. </p><p>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. </p><p>• Provide detailed information to members on all Credit Union promotions and special account offerings.</p><p>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. </p><p>• Update member records with details of the call and the response. </p><p>• Meet specific, measurable service goals and handle multiple call queues. </p><p>• Adhere to and uphold all policies and procedures of the credit union. </p><p>• Correct errors on member’s accounts; calculate penalties and dividends, when required. </p><p>• Review account memos to ensure they are current and applicable.</p>
<p>We are seeking a detail-oriented and proactive Purchasing & Inventory Specialist to join our client’s team. This role is responsible for managing the procurement process, optimizing shipping and inventory practices, and supporting the sales and warehouse teams to ensure smooth operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and approve detailed sales orders.</li><li>Create, prepare, send, and revise purchase orders for products including equipment, supplies, software, materials, components, and services.</li><li>Optimize shipping methods and costs to ensure the best value for the organization and its customers.</li><li>Expedite orders with distributors or manufacturers as needed.</li><li>Provide accurate product lead times and estimated ship dates for all open orders.</li><li>Process and receive purchase and sales orders in the ERP system.</li><li>Monitor distribution partners’ inventory levels and lead times.</li><li>Enter new part numbers into the ERP system with correct income/expense account alignment.</li><li>Generate weekly reports on purchasing transactions, including volume and dollar value of processed and open orders.</li><li>Notify the sales team of vendor discount pricing issues at least 15 days before expiration.</li><li>Ensure inventory transactions reflect the actual physical movement of items, including RMAs.</li><li>Request demo equipment from distribution or manufacturing partners.</li><li>Investigate and resolve transaction and billing discrepancies.</li><li>Assist with monthly inventory counts and related investigations.</li><li>Support warehouse operations including shipping, pre-kitting, and receiving inventory as needed.</li><li>Serve as a backup for warehouse staff in shipping and receiving.</li><li>Recommend improvements to purchasing systems to enhance vendor relationships and reduce costs.</li><li>Collaborate with inventory control and sales teams to maintain appropriate inventory levels.</li><li>Identify and manage obsolete or slow-moving stock to minimize losses.</li><li>Provide support to the Sales Team during peak periods.</li><li>Assess, manage, and mitigate procurement-related risks.</li><li>Perform other duties as assigned.</li></ul><p><br></p>
<p>We are looking for a Sales Assistant to join our team in Summerville, South Carolina, on a Contract-to-Permanent basis. This role offers an exciting opportunity to contribute to a thriving manufacturing company, focusing on building relationships with clients and supporting sales initiatives. The ideal candidate will bring expertise in <strong>B2B sales</strong> and a passion for delivering exceptional customer service while effectively managing product-related tasks.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships with existing and prospective B2B clients to drive sales growth.</p><p>• Provide detailed product knowledge and guidance to customers, ensuring they understand specifications, features, and benefits.</p><p>• Identify and pursue new sales leads by actively engaging with retail, industrial, and detail-focused contacts.</p><p>• Process sales orders accurately and ensure consistency in communication regarding product availability and delivery.</p><p>• Manage returns and warranties by effectively communicating with customers and resolving issues promptly.</p><p>• Collaborate with internal teams to oversee product distribution, ensuring timely deliveries and adequate inventory levels.</p><p>• Develop and present sales programs and educational materials to dealers, distributors, and end users.</p><p>• Monitor sales budgets and pricing strategies in alignment with market trends and financial goals.</p><p>• Support the development of prototype products and provide valuable feedback to enhance offerings.</p><p>• Maintain accurate records and reports related to sales activities and inventory management.</p>
We are looking for a dedicated Sr. Customer Service Representative to join our team in Monroe, Ohio. In this Contract-to-permanent position, you will play a pivotal role in delivering exceptional service to our customers while managing a range of inquiries, orders, and complaints. This opportunity is ideal for someone who thrives in a fast-paced manufacturing environment and is committed to exceeding performance expectations.<br><br>Responsibilities:<br>• Process purchase orders and lease requests across the full range of products and services offered by the company.<br>• Respond to customer inquiries with expert knowledge of products and services, utilizing appropriate internal resources.<br>• Collaborate with internal departments to ensure seamless management of customer orders, lease requests, and inquiries from initiation to completion.<br>• Take ownership of resolving assigned complaints and incidents, engaging all necessary internal teams to achieve full resolution.<br>• Meet or exceed established Key Performance Indicator (KPI) targets to contribute to overall team success.<br>• Participate in training programs to maintain and enhance skills required for the role.<br>• Provide end-to-end customer support to ensure a positive experience and satisfaction.<br>• Utilize Windows PC systems effectively to manage customer data and interactions.<br>• Demonstrate superior customer service skills in all interactions, whether direct or through call center channels.
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
<p>We are seeking a Senior Network Engineer to join our client's team in the Communications industry located in Las Vegas, Nevada. The Network Engineer will be responsible for leading network projects and integrating new technologies by creating, adjusting, and implementing enterprise-level solutions. This role will support business needs by assessing both current and emerging technologies, standardizing configurations, and maintaining comprehensive documentation. This role offers a contract to permanent employment opportunity.</p><p><br></p><p>The main focus of this position will be bringing network automation and Infrastructure as Code experience and expertise to their organization. Strong subject matter expertise with Python, automation systems and frameworks such as Ansible. Nornir, Git, CI/CD, Containers, Nautobot/Netbox, NETCONF/RESTCONF, Yang models is a must have for success in this position. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Leading network projects and integrating new technologies by designing, configuring, and implementing enterprise-grade solutions.</p><p>• Evaluating both existing and emerging technologies, standardizing configurations, and maintaining accurate documentation.</p><p>• Developing procedures for new products, automating network processes, and providing training to entry level team members.</p><p>• Supporting Sales Engineers on an ad hoc basis, participating in the on-call rotation, and serving as an escalation point for complex technical issues.</p><p>• Hands-on experience with routing and switching protocols, Cisco IOS/NX-OS, network security practices, and Python scripting.</p><p>• Familiarity with VPNs, wireless, AAA systems, and automation tools like Ansible, Git, and CI/CD pipelines.</p><p>• Experience with SD-WAN, packet analysis, network documentation (Visio), and tools such as ServiceNow, Splunk, and LogicMonitor.</p><p>• Exposure to Linux and load balancers.</p><p>• Strong communication skills and the ability to work both independently and collaboratively.</p>
<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
<p>We are looking for a Client Services Representative to join a team in Winter Park, Florida. This position offers a dynamic opportunity to support clients while utilizing your administrative and technical expertise in wealth management platforms. If you excel at providing exceptional client service and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for incoming client inquiries, ensuring exceptional service and support.</p><p>• Handle incoming calls professionally, addressing client needs and resolving issues efficiently.</p><p>• Utilize various wealth management software platforms such as RedTail, WealthScape, Envestnet, and eMoney to assist clients.</p><p>• Perform administrative tasks with proficiency in Microsoft Office applications.</p><p>• Collaborate with team members to ensure seamless client experiences.</p><p>• Maintain accurate records and documentation in compliance with organizational standards.</p><p>• Support clients in navigating financial tools and resources provided by the organization.</p><p>• Stay updated on industry trends and software updates to enhance service quality.</p><p>• Assist with tasks related to life and health agent licensing when applicable.</p>
We are looking for a dedicated Customer Service Representative to join our nonprofit organization in Fort Wayne, Indiana. In this long-term contract position, you will play a vital role in assisting families by determining eligibility for various programs, providing advocacy services, and fostering a welcoming environment for clients and colleagues. This opportunity is ideal for someone passionate about community support and outreach, with strong communication and organizational skills.<br><br>Responsibilities:<br>• Assess client needs and determine eligibility for Brightpoint programs, ensuring compliance with all relevant guidelines and regulations.<br>• Enroll families into assistance programs while maintaining high standards of quality and accuracy.<br>• Serve as a representative of Brightpoint at county events and inter-agency meetings, promoting the organization’s values and services.<br>• Coordinate with other departments to maximize benefits and support for families.<br>• Provide referrals and advocacy services to clients, connecting them with relevant human service organizations and resources.<br>• Actively participate in staff meetings, improvement processes, and opportunities for growth and development.<br>• Adhere to organizational policies, fiscal procedures, and workplace standards.<br>• Meet annual appointment and program completion targets as set by management.<br>• Handle administrative tasks and maintain organized records to support program operations.<br>• Perform additional duties as assigned by leadership staff.
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
<p>We are seeking a detail-oriented and proactive <strong>Staff Accountant</strong> to join our team in Weatherford, TX. This is a <strong>contract-to-permanent</strong> opportunity offering the chance to work closely with all levels of management and directly support the Controller. The ideal candidate will have a strong accounting background—particularly in a manufacturing environment—along with exceptional communication and problem-solving skills.</p><p>In this role, you will handle a variety of accounting functions, with a focus on <strong>Accounts Receivable, budgeting, forecasting, general accounting, and process improvement</strong>. Due to the size of the team, you will also be responsible for daily AR activities and customer communication.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assign proper account codes to invoices and entries based on the chart of accounts</li><li>Work with intracompany vendors and customers to verify month-end balances, sales, and expenses</li><li>Reconcile assigned accounts and assist with month-end journal entries, reports, and GL reconciliations</li><li>Assist in budget creation and forecasting, lead meetings with key stakeholders, and prepare presentation materials</li><li>Verify shipping paperwork, generate and distribute invoices daily</li><li>Retrieve customer portal payments, process/apply payments (ACH, wire) into the ERP system</li><li>Investigate and resolve invoicing/payment discrepancies in collaboration with internal departments and customers</li><li>Process and track RMA credit memos in coordination with Quality and Customer Service teams</li><li>Monitor AR aging schedules and notify the Controller of overdue accounts</li><li>Assist in determining uncollectable accounts and initiate write-off approvals</li><li>Maintain strong working relationships with customers and internal teams</li><li>Support sales in establishing new customer accounts and payment terms</li><li>Work with production to understand sales changes and forecasts</li><li>Complete timely and accurate system transactions and maintain document retention</li><li>Support other departments, assist in audit activities, and maintain KPI reports</li><li>Cover AP and accounting duties during PTO or leave periods</li><li>Perform additional projects and duties as assigned</li></ul>
