<p>Responsibilities:</p><p>• Deliver exceptional customer service by addressing inquiries, resolving complaints, and managing claims in line with legal regulations.</p><p>• Support sales and promotional activities by coordinating communication and installations with customers.</p><p>• Develop and implement initiatives to proactively inform and educate customers about products and services.</p><p>• Analyze customer feedback and surveys to identify areas for improvement and create actionable plans.</p><p>• Follow established procedures and guidelines to ensure consistency in decision-making and task execution.</p><p>• Maintain accurate records of customer interactions and claims to support efficient resolution and reporting.</p><p>• Collaborate with internal teams to enhance customer satisfaction and streamline processes.</p><p>• Provide training and guidance to customers on product usage and service options.</p><p>• Ensure compliance with consumer laws and company policies in all interactions.</p><p>• Assist in planning and executing customer-focused strategies to drive engagement and loyalty.</p>
About the Role: You’ll play an essential role by connecting with end-users of company products to ensure their product experience is positive. The position includes a mixture of outgoing and incoming calls, product complaint handling, overseeing our website chat functionality, and supporting the Patient Assistance Program to provide supplies to individuals in need. Candidates must be bilingual in Spanish and English to effectively communicate with a diverse consumer base and deliver exceptional service. <br> Key Responsibilities: High-volume outgoing calls to consumers already using our products. Conduct inbound call support for consumer inquiries. Communicate professionally on sensitive healthcare topics such as anatomical functions. Stay updated on product knowledge, competing products, and market dynamics. Demonstrate expertise in handling all consumer inquiries for healthcare supplies. Thoroughly document consumer interactions and profiles in CRM systems with attention to data quality. Identify sales opportunities during service calls and collaborate with the Consumer Sales team. Work toward achieving call and quality targets. Generate reports and fulfill additional duties as assigned.
<p>We are currently seeking a highly motivated <strong>Enrollment Specialist</strong> to join our remote call center team. This <strong>Enrollment Specialist</strong> role is a critical part of our sales support function, where you will play a key part in ensuring accurate benefit verification and documentation. As an <strong>Enrollment Specialist</strong>, you will work closely with field sales agents to transition point-of-sale calls and provide essential backend support.</p><p><br></p><p><strong>Schedule & Location</strong></p><ul><li><strong>Remote (must reside in CST/EST states)</strong></li><li>Monday – Friday with occasional Saturdays</li><li>8-hour shifts between <strong>7:00 AM – 6:00 PM CST</strong></li><li>Must be flexible with hours during peak season (October – December)</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as a liaison between field sales and internal systems by supporting sales agents during point-of-sale calls</li><li>Handle high call volumes, especially during open enrollment season (call volume doubles or triples during peak months)</li><li>Accurately verify member benefits, copays, and billing details</li><li>Ensure proper documentation with high attention to detail</li><li>Use multiple computer systems and applications to input and retrieve data efficiently</li><li>Provide bilingual support if applicable (Spanish or Korean preferred)</li><li>Consistently demonstrate empathy and professionalism on every call</li><li>Maintain reliable attendance and performance during high-volume periods</li><li>Learn and adapt quickly to technology and the job’s high-level workflow</li></ul>
<p>We are looking for a dedicated <strong>PART TIME </strong>Sales Assistant to join our team in Covina, California. This is a Contract position ideal for individuals passionate about customer service and retail sales. The role involves interacting with customers, managing transactions, and supporting the operations of a nonprofit retail shop.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers with purchases and provide exceptional service to ensure a positive shopping experience.</p><p>• Handle cash transactions accurately and efficiently, maintaining proper records.</p><p>• Perform data entry tasks to support inventory and sales tracking.</p><p>• Manage incoming donations, ensuring proper organization and processing.</p><p>• Maintain a clean and organized shop environment to enhance customer experience.</p><p>• Collaborate with team members to meet sales goals and operational objectives.</p><p>• Provide information about products and services offered by the nonprofit organization.</p><p>• Address customer inquiries and resolve issues promptly and professionally.</p><p>• Support the implementation of shop policies and procedures to ensure smooth operations.</p>
<p>We are looking for a skilled and adaptable IT Support Specialist to join our team in Plattsburgh, New York. In this role, you will be responsible for the installation, configuration, and troubleshooting of networked hardware and software solutions for our clients. This is an exciting opportunity for a motivated individual who thrives in a dynamic environment and is eager to expand their technical expertise.</p><p><br></p><p>Responsibilities:</p><ul><li>Technical Installation & Support: Install, configure, and troubleshoot print/scan devices and related software both onsite and remotely across Northern New York. </li><li>Collaboration & Communication: Work closely with sales reps, field technicians, and internal teams to ensure smooth installations and high-quality service. </li><li>Client-Focused Problem Solving: Provide pre- and post-sales support, resolve high-priority issues, and maintain documentation and CRM records. </li></ul>
We are looking for a detail-oriented Legal Administrator to join our team on a contract basis in Loveland, Colorado. In this role, you will provide critical support for legal and contract administration functions, ensuring compliance with organizational policies and regulatory requirements. This is an exciting opportunity for someone with expertise in legal files, e-filing, and contract management to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Manage and maintain legal files to ensure proper documentation and accessibility.<br>• Oversee e-filing processes, ensuring timely and accurate submissions.<br>• Support the administration of contracts by preparing, reviewing, and organizing agreements.<br>• Collaborate with internal teams to provide sales support through the preparation and review of legal documents.<br>• Utilize CRM tools to track and manage contract-related data efficiently.<br>• Ensure compliance with company policies and legal standards in all administrative processes.<br>• Communicate with external stakeholders to address legal or contract-related inquiries.<br>• Assist in process improvements to enhance the efficiency of legal and administrative operations.<br>• Conduct research on legal and regulatory matters as needed to support the team.
<p>We are looking for an Inside Sales Representative to join our dynamic team in Franklin, Ohio. In this Contract-to-permanent position, you will play a key role in managing customer relationships, processing orders, and supporting sales activities to ensure seamless operations. This role offers an excellent opportunity to contribute to the company’s success while developing your skills in sales and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders by providing quotes for products, delivery timelines, pricing, and payment terms.</p><p>• Create and manage sales orders, purchase orders, and shipping documentation to ensure accurate processing.</p><p>• Support outside sales representatives by handling transactional tasks and customer inquiries.</p><p>• Build and maintain strong customer relationships by offering technical information and timely communication.</p><p>• Collaborate with team members to enhance daily business operations and identify areas for process improvement.</p><p>• Manage job quotes and open orders, ensuring projects are completed accurately and on schedule.</p><p>• Address and resolve customer complaints with professionalism and efficiency.</p><p>• Maintain knowledge of inventory processes to ensure accurate order fulfillment.</p><p>• Exhibit a friendly and helpful attitude when interacting with customers, prioritizing their needs.</p><p>• Provide project management support to ensure the smooth execution of customer orders.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p><p><br></p>
<p>Our client is seeking a proactive and detail-oriented Customer Success Specialist to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to hire, fully remote (candidate has to be local to Pittsburgh as hiring manager. resides in Pittsburgh.) Pay is $23-$25, depending on experience.</p><p><br></p><p>Key Responsibilities:</p><p>• Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues.</p><p>• Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction.</p><p>• Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise.</p><p>• Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships.</p><p>• Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.</p><p><br></p><p><br></p>
<p><strong>Robert Half Permanent Placement</strong> is partnering with a great company in <strong>Tonawanda, NY</strong> on their search for a Customer Service Representative to join their team. In this role you will be a critical resource and support for a high-impact sales team. This is an in-office role with starting wage of <strong>$20 - $22 per hour </strong>based on experience and includes a comprehensive total benefits package.</p><p><strong> </strong></p><p><strong> </strong></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Serve as the primary point of contact for customer inquiries, including answering calls, assisting walk-in customers, and processing fax and e-business orders with accurate pricing and product availability</li><li>Act as a liaison between customers, the factory, and the sales team to ensure timely communication and resolution of requests</li><li>Develop and maintain product knowledge to effectively address customer questions and promote services such as free delivery and custom solutions</li><li>Coordinate inventory availability across the factory and three local WNY offices, ensuring prompt responses to all inquiries within the company’s 4-hour service commitment</li><li>Manage inventory including restocking products, coordinating deliveries, and maintaining organized storage areas that reflect brand standards</li><li>Build strong customer relationships by providing consistent support, identifying new product or service opportunities, and assisting with special requests</li><li>Collaborate with sales, operations, and inside staff to deliver seamless service, promote value-added offerings, and uphold a culture of zero customer disappointments</li></ul><p><br></p>
We are looking for a dedicated Product Support Specialist to join our team in Dallas, Texas, on a long-term contract basis. In this role, you will focus on enhancing agent experiences, resolving user concerns, and guiding individuals through technical solutions and features. As part of a dynamic team in the insurance industry, you will play a critical role in delivering innovative support and ensuring seamless communication and functionality for agents and internal teams.<br><br>Responsibilities:<br>• Serve as a primary advocate for agents, sales staff, and internal teams by addressing their needs and concerns.<br>• Collaborate with management to design and prioritize features and user stories based on agent feedback and operational requirements.<br>• Assist in developing carrier inbound data processes for sales readiness reports, agent profiles, and new product support.<br>• Provide analytical support to create actionable sales reports, dashboards, and insights for agents and teams.<br>• Participate in product visioning and roadmap discussions to drive initiatives like sales enablement and digital transformation.<br>• Guide agents in testing and utilizing specific product features to enhance their experience.<br>• Investigate and report product issues by simulating user scenarios and analyzing functionality.<br>• Maintain and update internal databases with records of technical issues and user interactions.<br>• Monitor and respond to agent complaints on social media, offering timely support and solutions.<br>• Share feedback-driven feature requests and effective resolutions with team members to improve processes.
<p>Robert Half's client in Livermore, CA is looking for an onsite contract-to-hire Customer Service/Sales Support Representative to join their team. This role is onsite, M-F, 8AM-5PM.</p><p>In this Customer Service/Sales Support role, you will be responsible for the following:</p><p><br></p><p>Interacting daily with other support departments, including Finance, Sales, Purchasing, Engineering and Product Management.</p><p><br></p><p>Responsibilities:</p><p>• Direct general customer service- for both end-users and distribution partners via lite phones, primarily email.</p><p>• Respond to Sales inquiries, expectations, and delivery management. Attend District Sales Mgr meetings and take notes</p><p>• Prepare quotes in Epicor and submit them directly to the customer or as directed by sales.</p><p>• Process customer Purchase Orders in Epicor upon receipt from customer (email or customer web portal) or when forwarded from sales. Attend daily meetings.</p><p>o Convert existing quotes in Epicor.</p><p>o Identify account based, or transaction based special instructions.</p><p>o Alert sales when customer need by dates or on the PO are not achievable prior to finalizing Sales Order.</p><p>o Audit Sales Order for accuracy – ship to address, need by dates, order price, customer part number, and quantity.</p><p>o Acknowledge directly to the customer that their purchase order has been processed and our commit/promise dates via email. If commit date is not yet available, confirm and update when it becomes available.</p><p>• Order Management- utilize Production Report, Epicor, and order status tools to:</p><p>o Monitor orders daily for on-time ship date or promised delivery. Raise any issues to the corresponding DSM.</p><p>o Communicate with DSM daily to understand priority and manage customer ship/need by dates.</p><p>• Return Management Duties.</p><p>o Create and send out return documents to customers as needed.</p><p>o Track returns through the complete process and ensure credit memos are sent to customers.</p><p>• Awareness and adherence to all documented sales operations processes.</p><p>• Open corrective action cases in Epicor on every opportunity for process improvement.</p><p>• Performs other related duties as assigned by management.</p><p><br></p><p>Submit your resume today for immediate consideration!</p>
We are looking for an experienced Customer Service Representative II to join our team in Ashburn, Virginia. In this long-term contract position, you will play a vital role in delivering outstanding support to clients while contributing to the company’s growth and continuous improvement initiatives. This role requires a strong ability to manage customer interactions, maintain operational efficiency, and foster team collaboration.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.<br>• Actively contribute to driving sales growth through understanding customer needs and offering tailored solutions.<br>• Perform essential office functions, including maintaining records and managing databases, to support daily operations.<br>• Develop and implement plans that align with company policies and quality standards to improve service delivery.<br>• Monitor and enhance processes to drive continuous improvement and meet ISO quality requirements.<br>• Train new employees to ensure they are equipped with the necessary skills and knowledge to succeed in their roles.<br>• Analyze competitive landscapes to identify opportunities for growth and innovation.<br>• Collaborate with internal teams to uphold revenue accounting processes and maintain organizational compliance.<br>• Communicate effectively with customers and colleagues to build strong relationships and foster teamwork.<br>• Utilize interpersonal skills to create a positive and engaging environment for both clients and team members.
<p>We are looking for a dynamic Marketing Communications Coordinator to join our client's growing marketing team in Grand Haven, Michigan. This Contract-to-Permanent position is ideal for a versatile and detail-oriented marketing expert with a passion for driving impactful campaigns across digital and print platforms. The role requires a creative thinker who can both strategize and execute marketing initiatives while adapting to diverse challenges. The Marketing Communications Coordinator will spearhead the growth of the marketing department but leading all strategies and execution of campaigns. Apply today for this exciting opportunity for someone with 2 years of experience in Marketing! </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive marketing strategies that span across digital platforms, print materials, and social media.</p><p>• Create engaging and visually appealing content, including flyers, sales sheets, trade show graphics, and promotional materials.</p><p>• Coordinate and manage marketing efforts for events and trade shows, including logistics and on-site support.</p><p>• Conduct research to identify optimal advertising channels and marketing opportunities to maximize impact and ROI.</p><p>• Manage and update website content, ensuring accurate and timely information is available to audiences.</p><p>• Oversee Google Ads campaigns and other digital advertising initiatives to drive traffic and brand visibility.</p><p>• Collaborate on email marketing campaigns that effectively communicate with target audiences.</p><p>• Provide sales support through the development of materials and tools that enhance customer engagement.</p><p>• Lead social media efforts by creating and scheduling content that aligns with brand messaging.</p><p>• Partner with internal teams to execute marketing directives and support organizational goals.</p>
We are looking for motivated individuals to join our team as Outbound Sales representatives in Buford, Georgia. This is an exciting Contract to Permanent opportunity that offers competitive hourly pay and commission potential. The role is ideal for candidates with strong communication skills and a passion for delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, addressing customer inquiries and resolving issues efficiently.<br>• Engage with clients via direct phone calls to promote products and services, ensuring a positive and attentive interaction.<br>• Handle inside sales tasks, including managing leads, closing sales, and meeting or exceeding sales targets.<br>• Maintain accurate records of customer interactions and sales activities in the company's CRM system.<br>• Collaborate with team members to identify opportunities for improving sales strategies and processes.<br>• Demonstrate a thorough understanding of the company's products to provide informed recommendations and solutions to customers.<br>• Participate in training sessions and team meetings to stay updated on company offerings and sales techniques.<br>• Build and maintain strong relationships with clients to encourage repeat business and referrals.<br>• Monitor and follow up on sales leads to ensure timely and successful conversion.<br>• Provide excellent customer service by addressing concerns and ensuring client satisfaction.
<p>We are looking for an Inside Sales Representative to join our team in Bakersfield, California. This is position will play a key role in driving revenue growth by managing customer relationships, identifying new business opportunities, and closing inbound sales inquiries. The ideal candidate will have a strong background in relationship management, sales, and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain relationships with assigned customers to drive retention and growth, focusing on renewing previous contracts and cross-selling additional products.</p><p>• Track contract dates and events using internal systems to ensure timely renewals and accurate quotations.</p><p>• Utilize standardized pricing tools to provide precise pricing for special events and government contracts.</p><p>• Respond to inbound leads from customer service and the company website, converting inquiries into sales opportunities.</p><p>• Maintain detailed records of inbound and outbound calls using tracking systems or daily logs.</p><p>• Adhere to established company policies and procedures, including pricing authorizations.</p><p>• Generate proposals and contracts with a high level of attention to detail.</p><p>• Collaborate with internal teams to ensure seamless customer service and sales operations.</p><p>• Perform other duties as assigned to support overall sales objectives.</p>
We are looking for a dedicated Customer Service Representative to join our team in Little Ferry, New Jersey. In this contract role, you will play a crucial part in providing exceptional support to our clients while ensuring seamless coordination across departments. This position offers an excellent opportunity to contribute to the aerospace industry while honing your customer service and administrative skills.<br><br>Responsibilities:<br>• Foster a welcoming and detail-oriented environment for clients conducting business.<br>• Coordinate communications between departments to ensure timely delivery of spare parts.<br>• Process customer requests for quotes and convert them into sales orders as needed.<br>• Investigate and resolve customer concerns by utilizing organizational resources.<br>• Provide clients with updates on shipping details and follow up as required.<br>• Maintain and update customer interactions and records within the Siebel database.<br>• Generate and process reports as assigned.<br>• Assist clients in obtaining details about services offered by other departments or external vendors.<br>• Perform administrative tasks assigned by management to support business operations.<br>• Take on additional duties as needed to meet organizational goals.
<p>We are looking for an experienced a Key Account Manager to join our team based in Winston-Salem, North Carolina. This role requires a dynamic individual with a strong background in sales and account management, particularly within the telecom industry. The ideal candidate will excel at building relationships, managing key accounts, and driving business growth. Up to 75% domestic and possible international travel with occasional onsite Winston-Salem office visits. </p><p><br></p><p>Responsibilities:</p><p>• Manage and nurture relationships with key accounts, ensuring client satisfaction and long-term partnerships.</p><p>• Develop and execute strategic plans to meet and exceed sales targets for accounts exceeding $200M.</p><p>• Provide sales support and guidance to enhance customer experience and streamline processes.</p><p>• Collaborate with clients to understand their needs and tailor solutions to meet business objectives.</p><p>• Monitor account performance and identify opportunities for growth and improvement.</p><p>• Utilize knowledge of telecom materials and distribution to optimize account strategies.</p><p>• Ensure compliance with KYC and AML requirements in all account management activities.</p><p>• Handle inquiries and resolve issues promptly to maintain high levels of customer service.</p><p>• Work closely with internal teams to align account strategies with organizational goals and initiatives.</p>
<p>Robert Half is getting ready for the Holiday Season with one of our most festive clients. Our client is a global, eCommerce retailer that focuses on selling high end holiday and home décor. They will be opening their pop-up store in Burlingame starting Mid September. If you are a fan of the holidays, especially Christmas, this is a great opportunity for you. We are looking to fill multiple roles with candidates that have previous retail experience, volunteer experience, or worked on a team in a work, extracurricular, or recreational capacity. If you or anyone you know would be interested in a seasonal job opportunity, please apply ASAP</p><p> </p><p><strong><u>**Please note that our client is looking for candidates with open availability to fit the store schedule. They are also asking for limited time off request during these three weeks. Open availability is best**</u></strong></p><p><strong> </strong></p><p><strong>Shift Schedule:</strong> Looking for candidates who are openly available <strong>Monday through Sunday</strong> from 9AM – 7PM</p><p><strong>Duration: </strong>September 15th to Mid January</p><p><strong>Location:</strong> Burlingame (1.2 Miles from Bart)</p><p><strong>Pay:</strong> $22.00 - $23.00</p><p><strong> </strong></p><p><strong> Sales Associate </strong></p><ul><li>Provide excellent customer service by assisting our customers in choosing the perfect Christmas tree</li><li>Go above and beyond in getting customers excited about having a Balsam Hill Christmas</li><li>Accurately complete transactions through the Balsam Hill website and with the use of apps like Square</li><li>Restock merchandise as needed and perform other daily duties routine to retail</li></ul><p><br></p>
<p>We are looking for an experienced Sales Coordinator to join our team on a contract basis in Woodland Hills, California. In this role, you will focus on promoting and selling products to businesses and individuals, ensuring their needs are met while driving sales growth. This position offers the opportunity to engage with customers, demonstrate product value, and contribute to a dynamic and results-driven sales environment.</p><p><br></p><p>Responsibilities:</p><p>• Recommend suitable products to customers based on their specific needs and preferences.</p><p>• Provide accurate estimates and quotes for pricing, credit terms, warranties, and delivery schedules.</p><p>• Present product samples and catalogs to customers, showcasing the benefits and features of merchandise.</p><p>• Build and maintain strong relationships with buyers and purchasing agents to foster long-term partnerships.</p><p>• Negotiate effectively to secure favorable terms and close sales deals.</p><p>• Conduct product demonstrations and explain how offerings can help customers reduce costs or boost sales.</p><p>• Stay updated on market trends and competitor activities to enhance sales strategies.</p><p>• Collaborate with team members to ensure seamless communication and customer satisfaction.</p><p>• Manage time effectively to achieve sales targets and meet deadlines.</p><p>• Utilize sales principles and methods to promote and sell products or services effectively.</p>
<p>Robert Half is currently seeking a detail-oriented and proactive <strong>Billing Analyst</strong> for a contract-to-hire opportunity with our client near downtown Houston. This is an excellent chance to showcase your accounting and finance expertise in a dynamic and fast-paced work environment.</p><p><br></p><p><strong>Job Responsibilities</strong></p><ul><li><strong>Invoice Preparation:</strong> Ensure timely and accurate preparation of customer invoices.</li><li><strong>Traffic Audit:</strong> Audit traffic positions to confirm traffic logs presented with customer invoices are correct.</li><li><strong>Sales Support:</strong> Provide contract and invoice details to facilitate Sales team requests and ensure all revenue per contract information is presented for review.</li><li><strong>General Responsibilities:</strong> Perform other duties as assigned, ensuring optimal workflow and efficiency.</li></ul>
We are looking for a motivated and dynamic Sales Assistant to join our team in Stockton, California. In this Contract-to-Permanent position, you will play a key role in connecting with potential clients, showcasing our products and services, and building strong relationships with merchant clients. This is an excellent opportunity for someone who thrives in a fast-paced sales environment and is eager to grow professionally.<br><br>Responsibilities:<br>• Present and explain the costs and benefits of our services to potential merchant clients in a clear and engaging manner.<br>• Guide clients through the application process, ensuring a smooth and positive experience.<br>• Maintain ongoing relationships with clients after sign-up to encourage satisfaction and secure referrals.<br>• Generate leads through social media platforms and online research to expand your client base.<br>• Create personalized sales pitches that effectively address client needs and objections.<br>• Regularly provide updates and reports on sales activities and progress as requested by management.<br>• Meet and exceed daily and monthly sales targets established by your manager.<br>• Stay informed about industry trends and adapt to changes to better serve clients and improve sales strategies.<br>• Communicate effectively with your manager and adhere to company policies and standards.<br>• Uphold professionalism, integrity, and respect in all client interactions and sales activities.
<p>We are looking for an Inside Sales Engineer to join our team in Camp Hill, Pennsylvania. In this role, you will serve as a key technical resource, supporting customers and internal teams by providing solutions for equipment applications. This position requires someone who is highly organized, possesses strong communication skills, and has a solid technical foundation.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries, offering technical expertise and solutions for equipment.</p><p>• Collaborate with consulting engineers, contractors, and owners to ensure proper equipment selection and integration.</p><p>• Prepare detailed proposals, pricing quotes, and technical documentation to support customer needs.</p><p>• Review project specifications, drawings, and contracts to confirm accuracy and compliance.</p><p>• Manage multiple projects, providing technical support throughout planning, construction, and commissioning phases.</p><p>• Develop equipment layouts, datasheets, and project specifications to align with customer requirements.</p><p>• Coordinate with vendors to ensure successful equipment integration and optimal performance.</p><p>• Identify potential sales opportunities, follow up with prospects, and generate budget quotes.</p><p>• Support the sales team by analyzing customer needs and developing tailored scopes of work.</p><p>• Maintain project workflows, meeting deadlines in a fast-paced environment.</p>
<p>As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information.</p><p><br></p><p>Responsibilities and Role Expectations</p><p>• Communicating enrollment statistics with clients, sales, and/or project management teams. </p><p>• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. </p><p>• Overcoming vendor objections by proposing alternative payment options. </p><p>• Professionally handling a high-volume of both inbound and outbound calls.</p><p>• Using multiple applications to assist customers efficiently and swiftly. </p><p>• Demonstrating efficient oral and written communication with customers, department personnel, and management. </p><p>• Adeptly cross-selling additional products and services. </p><p>• Transferring calls to the appropriate department or personnel. </p><p>• Providing customers with accurate account information in a fast-paced setting. </p><p>• Displaying good interpersonal skills and teamwork awareness. </p><p>• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. </p><p>• Completing additional tasks assigned based on business needs.</p><p><br></p><p>Qualifications and Skills:</p><p>• A High School Diploma or GED at the minimum; a Bachelor’s Degree will be given preference.</p><p>• A least 1.5+ years of experience handling a high volume of calls. </p><p>• A quick response time to customer issues. </p><p>• At least a year of previous experience in sales support or inside sales/telesales is preferred.</p><p>• A keen eye for detail and the ability to handle multiple assignments promptly and effectively. </p><p>• Analytical and general math skills, and excellent time management skills. </p><p>• An excellent level of personal organization with superior telephone etiquette, verbal and written communication skills, as well as customer service skills</p><p>• Verbal and written communication skills, as well as customer service skills</p><p>• A calm demeanor in a fast-paced team environment and the capacity to manage multiple projects effectively.</p><p>• Proficiency in the use of Microsoft Office product suite, especially Excel and Outlook.</p><p>• Bilingual in French and/or Spanish highly valued. </p><p><br></p><p>Benefits and Perks: </p><p>• Medical, Dental & Vision benefits from the 1st month after hire. </p><p>• Automatic enrollment into our 401k plan (subject to eligibility requirements).</p><p>• Access to company-wide virtual fitness classes.</p><p>• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.</p><p>• Employee discounts with major providers.</p><p>• Contributions to various local and national philanthropic organizations.</p><p>• A dynamic culture with company-wide contests and prizes.</p>
<p><br></p><p> Job Hours of operation 7:30am-8:00pm central time </p><p> Job Schedule-Some Saturday hours may be required. </p><p> Job Schedule-five days on site. </p><p> TEMP TO PERM </p><p> bilingual is a plus but not required </p><p> Job Hours-40 hours </p><p> Interview process- 1 Interview - Onsite/WEBEX </p><p><br></p><p>A top tier insurance company is seeking a Producer Service Representative to join our fast-paced high energy growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working talented professionals! </p><p><br></p><p> JOB SUMMARY </p><p> The Producer Service Center Representative is responsible for addressing escalated customer service concerns inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative he/she is responsible for creating a positive customer experience through professionalism amicability and knowledge of the company products and systems. </p><p><br></p><p> RESPONSIBILITIES </p><p> - Demonstrate consistent good quality and performance results. </p><p> - Provide consistent service that is customer focused and professional. </p><p> - Supporting Field Sales agents with insurance product information </p><p> - Assist with basic technical troubleshooting </p><p> - Be able confident and capable to handle all new business underwriting claim and compensation situations. </p><p> - Learn soft skills while communicating with customers </p><p> - Focus on customers' needs and develops a customer centric approach in servicing customers needs. </p><p> - Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work customer satisfaction and other KPIs. </p><p> - Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives supports process improvements and provides feedback to leadership. </p><p> - Learn all policy product lines all procedures for the core and worksite calls. </p><p> - Provides support for business partners as needed. </p><p> - Represents the company tenants: Personal Connection Empathy Problem-Solving and Ownership. </p><p><br></p><p> </p><p> </p>
<p>Robert Half is looking for a dedicated Customer Service Representative to deliver outstanding support and ensure seamless order processing to join our client's team. This Contract to permanent position is ideal for someone who thrives in a fast-paced environment and enjoys working collaboratively with internal teams to achieve customer satisfaction. The role requires a proactive approach to problem-solving and the ability to build lasting relationships through clear and detail-oriented communication.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.</p><p>• Manage the entire sales order process, ensuring accurate entry and timely fulfillment.</p><p>• Respond to inbound calls, offering solutions and maintaining a positive client experience.</p><p>• Collaborate with cross-functional teams to guarantee smooth coordination and delivery.</p><p>• Handle both inbound and outbound communication to support customer needs.</p><p>• Maintain detailed and organized records of customer interactions and order statuses.</p><p>• Develop a strong understanding of company products and workflows to better assist clients.</p><p>• Proactively identify areas for improvement in customer service processes.</p><p>• Build and nurture positive relationships with clients to foster long-term loyalty.</p><p>• Ensure compliance with established procedures and quality standards.</p>
