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11 results for It Support Specialist in Whittier, CA

IT Support Specialist
  • Los Angeles, CA
  • onsite
  • Temporary / Contract
  • 32 - 35 USD / Hourly
  • <p>Robert Half is seeking an experienced <strong>IT Support Specialist</strong> to join a growing Managed Services Provider (MSP) team. This role will provide hands-on technical support for end users while assisting with the maintenance, troubleshooting, and improvement of client systems and network infrastructure. The ideal candidate will have a strong foundation in desktop support with exposure to <strong>servers, firewalls, networking, Microsoft 365, virtualization, and security best practices</strong>. This position is a great fit for a technician who enjoys troubleshooting across multiple technologies and supporting both users and infrastructure.</p><p><br></p><ul><li>3+ years of IT support, systems administration, or MSP experience</li><li>Strong desktop and end-user support experience</li><li>Experience supporting Microsoft 365, Windows operating systems, and SaaS applications</li><li>Knowledge of servers, networking, and infrastructure troubleshooting</li><li>Experience troubleshooting LAN/WAN connectivity, TCP/IP, VLANs, VPNs, and wireless networks</li><li>Exposure to firewall technologies and security best practices</li><li>Experience supporting virtualization technologies and cloud environments (AWS/Azure)</li><li>Strong troubleshooting skills with the ability to manage multiple priorities</li><li>Excellent communication and customer service skills</li></ul>
  • 2026-07-11T00:00:00Z
IT Support Technician
  • Norco, CA
  • onsite
  • Temporary / Contract
  • 32 - 34 USD / Hourly
  • <p>Robert Half is seeking an experienced <strong>IT Support Technician</strong> to provide hands-on technical support in a fast-paced environment. This role is ideal for a strong Tier 1–2 IT professional who enjoys a mix of end-user support, troubleshooting, project work, and vendor coordination.</p>
  • 2026-07-10T00:00:00Z
IT Support Technician
  • San Juan Capistrano, CA
  • onsite
  • Temporary / Contract
  • 22 - 28 USD / Hourly
  • <p>We are seeking an IT Support Technician to provide Level 1 technical support in a primarily Windows-based environment. This role will support end users with day-to-day help desk needs, including account access issues, printer connectivity, login troubleshooting, and basic hardware support. The ideal candidate brings strong foundational IT support experience, excellent customer service skills, and working knowledge of cloud-based identity and device management tools. Based on general knowledge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Level 1 technical support for employees across hardware, software, and access-related issues. Based on general knowledge.</li><li>Troubleshoot and resolve common help desk tickets, including password resets, account unlocks, login issues, printer connectivity, and basic endpoint hardware problems. Based on general knowledge.</li><li>Support a primarily Windows environment, with occasional troubleshooting for Apple devices. Based on general knowledge.</li><li>Assist with user account provisioning, deprovisioning, and access management using cloud identity platforms such as JumpCloud or equivalent tools. Based on general knowledge.</li><li>Help manage endpoints through MDM platforms such as Zoho ManageEngine, Microsoft Intune, or similar solutions. Based on general knowledge.</li><li>Support users with Google Workspace applications, including Gmail, Docs, and Sheets. Based on general knowledge.</li><li>Document tickets, resolutions, and recurring issues accurately within the help desk system. Based on general knowledge.</li><li>Escalate more complex technical issues to higher-level support teams as needed. Based on general knowledge.</li><li>Deliver professional, timely, and customer-focused service to end users. Based on general knowledge.</li></ul><p><br></p>
  • 2026-06-26T00:00:00Z
IT Support Engineer
  • Los Angeles, CA
  • onsite
  • Temporary / Contract
  • 35 - 37 USD / Hourly
  • <p>Robert Half is seeking an IT Support Engineer for a client located in Culver City, CA. IT Support Engineer will be responsible for delivering white-glove, VP-level executive support in an enterprise environment. This role is not entry-level and requires a seasoned professional who can operate independently, manage complex technical issues, and provide exceptional customer service to senior leadership. The ideal candidate brings deep expertise across Mac and Windows platforms, strong JAMF/MDM experience, and the confidence to support high-visibility users in a fast-paced organization.</p><p><br></p><p><strong>Responsibilities/Day to Day:</strong></p><p>·        Provide Executive (VP-level) support experience in enterprise environments </p><p>·        Strong proficiency with Jamf / MDM administration and device management </p><p>·        IT Asset Management (ITAM) maintenance and lifecycle support </p><p>·        Windows 11 migration experience </p><p>·        MFA setup, authentication, and identity support </p><p>·        Device imaging and deployment (Mac environments strongly preferred) </p><p>·        iOS and Android device support and troubleshooting </p>
  • 2026-07-10T00:00:00Z
IT Support Engineer
  • Los Angeles, CA
  • onsite
  • Temporary / Contract
  • 35 - 38 USD / Hourly
  • <p>Robert Half is seeking a highly experienced IT Support Technician to provide Tier 2 technical support in a fast-paced creative environment, providing hands-on technical support for both Mac and PC environments, assist with user onboarding and offboarding, manage access and permissions, and support creative teams using Microsoft 365 and Adobe Creative Suite applications.</p><p><br></p><p><strong>Responsibilities</strong></p><p>·        Provide Tier 2 technical support for internal users across Mac and PC environments</p><p>·        Troubleshoot hardware, software, operating system, and application issues</p><p>·        Support Microsoft 365 applications, user accounts, and access management</p><p>·        Perform user onboarding and offboarding, including account setup, permissions, and equipment provisioning</p><p>·        Manage access requests and project-based permissions for producers, creative teams, and freelancers</p><p>·        Provide support for <strong><em>Adobe Creative Suite applications, including Adobe Premiere</em></strong></p>
  • 2026-07-10T00:00:00Z
Application Support Engineer
  • Newport Beach, CA
  • onsite
  • Permanent / Full Time
  • 120000 - 135000 USD / Yearly
  • We are looking for an Application Support Engineer to join a high-performing team in Newport Beach, California, supporting critical transaction-based systems within a fast-paced operational environment. This position combines hands-on database development, production support, and application maintenance, with a strong emphasis on solving data issues and improving system reliability. The ideal candidate brings deep experience with Microsoft SQL Server, solid C# and .NET development skills, and the ability to investigate complex processing exceptions with precision and urgency.<br><br>Responsibilities:<br>• Build, enhance, and maintain SQL Server database objects such as stored procedures, views, triggers, and complex queries to support business-critical applications.<br>• Investigate data inconsistencies across internal platforms and external sources, identifying root causes for missing, duplicated, or inaccurate transaction records.<br>• Create and refine database solutions designed to handle large transaction volumes while improving performance, scalability, and system stability.<br>• Provide ongoing support for backend applications and Windows Services, resolving production issues and restoring service in a timely manner.<br>• Develop application updates and defect corrections using C#, .NET Framework or .NET Core, and Visual Studio in alignment with established coding practices.<br>• Monitor transaction processing workflows, including authorization, validation, settlement, and invoicing activities, to ensure smooth end-to-end operations.<br>• Perform auditing, reconciliation, and exception management tasks to strengthen data integrity and operational accuracy.<br>• Partner with business teams, operations personnel, and external contacts to troubleshoot issues, resolve incidents, and recommend process improvements.<br>• Contribute to code reviews and maintain clear technical documentation to support long-term application support and knowledge sharing.<br>• Support secure and reliable 24/7 production operations by following organizational standards and established support procedures.
  • 2026-07-06T00:00:00Z
Desktop Support Analyst
  • Westlake Village, CA
  • remote
  • Temporary / Contract
  • 27.7115 - 32.087 USD / Hourly
  • We are looking for a Desktop Support Analyst to provide reliable day-to-day technical assistance for end users in Westlake Village, California. This Long-term Contract position is ideal for someone who enjoys solving hardware, software, and mobile device issues in a fast-paced environment while delivering a high level of customer service. The role will support a mixed technology landscape and help keep employees productive through responsive troubleshooting, device setup, and access support.<br><br>Responsibilities:<br>• Deliver front-line technical support for desktops, laptops, mobile devices, and common workplace peripherals, resolving issues efficiently in person and through remote channels.<br>• Configure, deploy, and maintain Windows and Mac computers along with iOS and Android devices to meet user and business needs.<br>• Troubleshoot problems involving printers, docking stations, monitors, keyboards, mice, webcams, Bluetooth accessories, and related end-user equipment.<br>• Support employees with Microsoft 365 applications and services, including Outlook, Teams, Word, Excel, PowerPoint, SharePoint Online, and other collaboration tools.<br>• Use administrative tools within the Microsoft 365 environment, such as Entra, Intune, and Defender, to assist with account support, device management, and security-related tasks.<br>• Manage incidents and service requests through the IT ticketing system, ensuring proper documentation, timely follow-up, and escalation when needed.<br>• Handle user access requests, approvals, and permission updates in alignment with established support procedures and internal controls.<br>• Contribute to secure support practices by following principles related to least-privilege access, segregation of duties, and general cybersecurity awareness.
  • 2026-07-14T00:00:00Z
Customer Service Specialist
  • Ontario, CA
  • onsite
  • Temporary / Contract
  • 22 - 26 USD / Hourly
  • Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment. <br> Key Responsibilities: Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction
  • 2026-07-13T00:00:00Z
Sales Support
  • Long Beach, CA
  • onsite
  • Temporary / Contract
  • 19.7885 - 22.913 USD / Hourly
  • We are looking for a detail-oriented Sales Support team member to join our team in Long Beach, California. This Long-term Contract position will serve as a key link between customers, sales account leadership, and operational teams by keeping communication clear, documentation organized, and shipment activity on track. The role is ideal for someone who can balance customer service, administrative accuracy, and follow-through in a fast-paced shipping and sales environment.<br><br>Responsibilities:<br>• Keep customers informed on shipment progress, schedule changes, processing timelines, and other service-related updates.<br>• Gather forecast information from customers, monitor booking trends, and share relevant updates with Key Account Managers to support account planning.<br>• Maintain strong day-to-day customer contact by providing prompt, accurate responses and reinforcing a dependable service experience.<br>• Support agreement administration by assembling required documents, checking records for completeness, and maintaining organized customer files.<br>• Manage receivables follow-up by tracking invoices, monitoring payments, and helping address overdue balances.<br>• Review cargo damage claims, compile findings, and coordinate recommended next steps with Key Account Managers.<br>• Track shipment cut-off dates, remind customers of key deadlines, and help ensure cargo moves are processed on schedule.<br>• Prepare spot shipment pricing support, update sales presentations and reports, and maintain operational records such as cargo documents, cost entries, and related invoice reviews.
  • 2026-07-14T00:00:00Z
Sales Support
  • Long Beach, CA
  • onsite
  • Temporary / Contract
  • 25 - 28 USD / Hourly
  • Maintain regular communication with customers regarding shipment status, schedule updates, and operational changes. Follow up with customers to gather volume forecasts and track booking activity. Work closely with Key Account Managers by providing customer updates and supporting informed decision-making. Help strengthen customer relationships through timely, accurate, and consistent communication. Support contract administration by collecting, organizing, and reviewing required documentation. Ensure customer agreements and related records are complete, accurate, and properly maintained. Oversee accounts receivable activities, including invoice follow-up, payment tracking, and resolution of outstanding balances. Review incoming damage claims and coordinate findings, recommendations, and next steps with Key Account Managers. Monitor shipment schedules and remind customers of cut-off deadlines to ensure timely processing. Collect and verify VIN lists, confirm alignment with booked volumes, and identify any discrepancies. Assist with the preparation and issuance of spot shipment quotes. Create and update sales materials, presentations, and performance reports. Carry out additional responsibilities as needed to support business operations and customer service goals. Perform other duties as assigned. Operational Responsibilities: Review invoices related to stevedoring, tug services, surveys, and CARB. Enter costs into Concur. Update operating costs in pcc.net. Maintain and update cargo documentation, including Sashidate, loading reports, and departure reports. Update THC line information from bills of lading. Monitor and replenish office supply inventory as needed. Review THC drafts received from Norton Lily.
  • 2026-07-13T00:00:00Z
Product Operations Specialist
  • Torrance, CA
  • onsite
  • Temporary / Contract
  • 50 - 53 USD / Hourly
  • <p><strong><em>Robert Half is partnering with our client, a Fortune 500 automotive manufacturer, to hire a Product Operations Specialist to support a portfolio of customer-facing digital products and experiences in Torrance, CA.</em></strong></p><p><br></p><p><strong>Location:</strong> Torrance, CA (onsite)</p><p><strong>Duration:</strong> 22-month contract</p><p><strong>Hours: </strong>40 hours/week</p><p><strong>Pay Rate:</strong> $50-53/hour</p><p><br></p><p><strong>Position Overview:</strong></p><p>The Product Operations Specialist will support the development, enhancement, and ongoing operations of customer-facing digital products, including websites, mobile applications, customer service tools, and communication platforms. Working closely with product, business, technology, UX, and operations teams, this role will help deliver exceptional customer experiences while supporting product planning, requirements gathering, testing, releases, stakeholder communications, and day-to-day platform operations. The ideal candidate is organized, detail-oriented, and passionate about digital products and cross-functional collaboration.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the end-to-end delivery of digital product initiatives, enhancements, and production support activities.</li><li>Gather, document, and maintain business requirements, user stories, acceptance criteria, process flows, and product documentation.</li><li>Partner with product managers, business stakeholders, UX designers, developers, and QA teams to support product execution.</li><li>Participate in Agile ceremonies including backlog refinement, sprint planning, demos, retrospectives, and status meetings.</li><li>Assist with User Acceptance Testing (UAT), including test planning, test script creation, defect tracking, and validation activities.</li><li>Monitor platform performance and support operational processes, incident management, releases, and vendor updates.</li><li>Coordinate stakeholder communications, training materials, product launches, and organizational change management activities.</li><li>Analyze product performance metrics and customer feedback to identify opportunities for continuous improvement.</li><li>Support roadmap planning, business case development, and reporting efforts.</li><li>Serve as a subject matter expert on assigned digital products and customer journeys.</li></ul>
  • 2026-07-10T00:00:00Z