We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
Our client, a growing plaintiff’s personal injury firm in the Twin Cities, is seeking an experienced Litigation Paralegal to join their team. This role is perfect for a self-motivated detail oriented who excels at proactively moving cases forward, developing litigation strategies, and ensuring compliance with court rules. The position consists of approximately 75% litigation-focused responsibilities, including trial preparation, depositions, discovery, and mediation, with the remaining 25% involving pre-litigation matters. Responsibilities: Support attorneys in all phases of litigation, including trial preparation and trial support. Manage discovery processes, including drafting and responding to requests, overseeing vendors, and reviewing large-scale document productions. Organize and track case deadlines, maintaining calendars and ensuring milestone events are properly prepared for. Assist with depositions, mediations, and hearings, ensuring procedural and case-specific requirements are met. Draft legal documents and correspondence as required. Collaborate with attorneys to maximize case value through strategic planning and proactive case management. Why This Opportunity is Unique: Impact: Be a vital part of a small, dynamic team that is growing rapidly and values your contributions. Flexibility: Enjoy a primarily remote role, with occasional in-person meetings in the Twin Cities. Technology and support for remote work will be provided. Growth Opportunities: Work within a firm offering leadership, mentorship, and chances to grow professionally that are not often available in larger firms. Culture: Join a firm built on principles of integrity, zealous advocacy, and a people-first approach, where your success is valued.
We are looking for an experienced Accounts Receivable Specialist to join our team on a short-term contract basis. This position is fully remote and involves supporting healthcare-related AR operations during a contract leave period. If you have a strong background in accounts receivable processes and healthcare industry experience, we encourage you to apply.<br><br>Responsibilities:<br>• Process and reconcile client claim data using specialized software to ensure accuracy.<br>• Perform detailed ledger reconciliations and manage accounts receivable records.<br>• Review and analyze aging reports by payer to identify and address discrepancies.<br>• Collaborate with external stakeholders to resolve outstanding issues and discrepancies.<br>• Assist with collections tasks when required, ensuring timely follow-ups.<br>• Ensure all AR transactions are processed efficiently and in compliance with company policies.<br>• Utilize in-house systems to reconcile data and maintain accurate financial records.<br>• Provide support during the transition period to ensure smooth coverage of operations.
<p>We are looking for a skilled Desktop Support Technician to join our team on a contract basis in Havertown, Pennsylvania. In this role, you will provide first-level technical assistance to staff, ensuring smooth operation of devices such as Apple laptops and Chromebooks. This position requires hands-on support, in-person visits, to promptly resolve hardware and software issues.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first-level technical support for staff, addressing device-related issues efficiently.</p><p>• Troubleshoot and resolve problems with Apple laptops and Chromebooks used by staff </p><p>• Provide desk-side support for walk-in concerns and respond to tech calls for assistance.</p><p>• Maintain effective communication with users to understand and address their technical challenges.</p><p>• Document and track reported issues to identify recurring problems and suggest improvements.</p><p>• Collaborate with team members to share knowledge and enhance support processes.</p><p>• Conduct basic maintenance and configuration of devices to ensure optimal performance.</p><p>• Assist with onboarding new users by setting up devices and providing initial training.</p><p>• Stay updated on emerging technologies relevant to the educational environment.</p>
<p>Our client is a well-established and growing organization within professional services. They are committed to fostering a collaborative and inclusive work environment while offering employees flexibility to maintain a healthy work-life balance. Joining their team means working in a positive, forward-thinking culture with opportunities for professional growth. For immediate consideration, apply today and then call Tyler Beebe at 913-451-1733. </p><p><br></p><p><strong>Why You’ll Love This Role:</strong></p><ul><li><strong>Flexible Work Environment:</strong> Enjoy a hybrid schedule with 2-3 days of remote work each week to support work-life balance.</li><li><strong>Industry Role:</strong> You'll step away from the public accounting world, focusing on tax compliance and planning in an industry setting.</li><li><strong>Stability and Growth:</strong> Be part of an organization with established roots and exciting plans for future growth.</li></ul><p><strong>Key Responsibilities:</strong></p><p>As the Senior Tax Accountant, you will play a pivotal role in ensuring the company’s compliance with federal, state, and local tax regulations while supporting strategic tax planning initiatives. Your responsibilities will include:</p><ul><li>Preparing and reviewing corporate income tax returns, including federal and multi-state filings.</li><li>Overseeing sales and use tax, property tax, and other indirect tax compliance processes.</li><li>Assisting with tax planning, forecasting, and identifying opportunities for tax savings.</li><li>Supporting tax provision calculations in accordance with ASC 740 for quarterly and annual financial reporting.</li><li>Monitoring changes in tax laws and regulations, proactively identifying impacts on the company, and advising on compliance strategies.</li><li>Collaborating cross-functionally with finance, legal, and operations teams to ensure accurate tax reporting and planning.</li><li>Liaising with external auditors and tax advisors as needed.</li></ul><p><br></p>
We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. This is a long-term contract position offering a hybrid work schedule, combining in-office and remote work. The role focuses on delivering exceptional customer service, resolving financial discrepancies, and ensuring compliance with regulatory standards while minimizing risk to the organization.<br><br>Responsibilities:<br>• Resolve returned items from banks promptly and accurately, ensuring quality service for both internal and external clients.<br>• Educate clients, branches, and product teams on resolution processes, offering alternative service options when applicable.<br>• Develop and maintain a working knowledge of Paychex products and systems, including Taxpay, Direct Deposit, Readychex, Garnishments, 401k, Workers Compensation, Health Benefits, and Debit Card Advantage.<br>• Research and address product or service issues raised by clients and field teams, managing objections and recovering lost revenue.<br>• Collaborate with mentors to handle daily payment and payroll hold reports, ensuring timely and accurate updates to prevent penalties or service disruptions.<br>• Meet daily call requirements as forecasted to maintain service standards.<br>• Evaluate client accounts to determine their eligibility for services and mitigate organizational risks.<br>• Follow department policies and procedures to ensure compliance with company standards.<br>• Participate in ongoing training sessions to enhance skills and stay updated on industry practices.<br>• Adhere to the Fair Debt Collections Practices Act and other relevant regulatory requirements.
<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our remote team in Troy, Michigan. In this role, you will provide exceptional service to customers by addressing inquiries, resolving issues, and ensuring a seamless experience with healthcare-related matters. This is a Contract-to-Permanent position where you will have the opportunity to grow within the organization based on your performance. If you live in Michigan there is a 1 day per month obligation for in-office. </p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries regarding medical benefits, claim statuses, and pre-authorizations in a prompt and courteous manner.</p><p>• Utilize internal systems to track and document customer interactions and resolutions.</p><p>• Stay informed about updates to healthcare plans and communicate changes effectively to customers.</p><p>• Provide accurate information to customers about healthcare provider networks and outstanding payments.</p><p>• Troubleshoot and resolve issues efficiently while maintaining a detail-oriented demeanor.</p><p>• Follow up on unresolved customer concerns to ensure complete satisfaction.</p><p>• Escalate complex issues to management when necessary for further resolution.</p><p>• Adhere to company policies, including HIPAA regulations, to maintain confidentiality and compliance.</p><p>• Occasionally work on-site as required while primarily operating in a remote capacity.</p><p>• Collaborate with team members to meet service targets and improve processes.</p>
<p>We are looking for a Help Desk Analyst II to join our team in Chicago, Illinois. This <strong><u>part-time position</u></strong> is ideal for individuals with a strong technical background who are eager to provide excellent IT support and grow into a long-term role. As a contract opportunity, this role offers flexibility in scheduling while requiring on-site presence to deliver top-notch Tier 2 support.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide Tier 2 technical support, addressing and resolving IT-related issues efficiently.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 10 and Active Directory.</p><p>• Manage service desk tickets, ensuring timely responses and resolutions.</p><p>• Support mobile device management operations and ensure proper system functionality.</p><p>• Collaborate with team members and end-users to identify and implement solutions.</p><p>• Maintain professionalism and clear communication when assisting users.</p><p>• Ensure on-site presence as required to meet support needs and uphold reliability.</p><p>• Follow established procedures and guidelines while contributing to process improvements.</p><p>• Utilize technical expertise to diagnose and resolve hardware and software issues.</p>
<p>We’re seeking a skilled IT Support Technician to join our team in Savannah, Georgia. In this contract-to-hire role, you’ll provide advanced technical support, manage IT systems, and ensure smooth operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Resolve escalated technical issues.</li><li>Troubleshoot hardware, software, and network problems.</li><li>Maintain IT infrastructure, including servers and network devices.</li><li>Install and upgrade systems, software, and hardware.</li><li>Monitor performance and apply updates, patches, and security measures.</li><li>Support cloud-based backup solutions.</li><li>Document IT processes and configurations.</li><li>Collaborate with IT teams for efficient service delivery.</li><li>Provide excellent customer service and client communication.</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst II to join our team in Sacramento, California. This is a long-term contract opportunity where you will provide technical support and troubleshooting assistance for a variety of IT systems and tools. In this role, you will work in a secure environment, ensuring the seamless operation of virtual desktops and other essential technologies.<br><br>Responsibilities:<br>• Provide technical support for virtual desktop environments, including Citrix-based systems and related applications.<br>• Troubleshoot and resolve issues with Wyse thin clients, HP printers, and Fujitsu 7160 scanners.<br>• Manage and respond to IT service tickets using the Epicor ticketing system, with training provided if necessary.<br>• Maintain adherence to safety protocols, including wearing masks and gloves, and sanitizing workspaces as required.<br>• Deliver support for Microsoft Windows 10 PCs and workstations, ensuring optimal performance.<br>• Assist with the setup and maintenance of court-specific applications, with training provided to enhance efficiency.<br>• Collaborate with team members to address IT-related concerns and improve overall system functionality.<br>• Provide excellent customer service to end users, ensuring timely and effective resolution of technical issues.<br>• Monitor and manage IT call center operations during regular business hours, Monday through Friday, excluding holidays.
We are looking for an experienced IT Service Delivery Manager to lead and enhance the delivery of user-centered IT support within a dynamic healthcare environment. Based in Oakland, California, this role focuses on optimizing IT services to ensure accessibility, efficiency, and alignment with organizational needs. The ideal candidate will bring strategic vision, leadership expertise, and a strong commitment to operational excellence.<br><br>Responsibilities:<br>• Drive initiatives to improve the overall user experience by embedding proactive support and usability principles into IT service delivery.<br>• Lead and mentor a team of IT support analysts and system specialists, fostering collaboration and encouraging growth.<br>• Develop and implement strategies to optimize IT support processes, tools, and response models.<br>• Oversee the resolution of technical issues, identifying trends and systemic causes to enhance service performance.<br>• Manage the creation and delivery of end-user training programs and self-service resources to improve technology adoption.<br>• Monitor and analyze service performance metrics, including SLAs, user satisfaction, and operational effectiveness, to identify improvement opportunities.<br>• Collaborate with cross-functional teams to ensure IT services align with organizational goals and operational needs.<br>• Ensure timely and clear communication regarding system outages, updates, and changes to minimize business disruption.<br>• Maintain relationships with external vendors, ensuring service quality and alignment with company expectations.<br>• Represent end-user perspectives in enterprise IT projects, supporting change management and post-deployment evaluations.
<p>obert Half is seeking a <strong>Backend Engineer</strong> to support a <strong>Financial Services/Insurance</strong> organization based in <strong>Remote (EST or PST preferred)</strong>. This role involves supporting <strong>underwriting and domain integration projects, building new APIs, and modernizing backend systems</strong>. The position is <strong>Remote</strong>, offered as a <strong>6+ month contract</strong> opportunity with <strong>potential to extend/convert</strong>. Apply today!</p><p> </p><p><strong>Job Details:</strong></p><ul><li><strong>Schedule:</strong> Standard 40 hours/week (EST or PST acceptable)</li><li><strong>Duration:</strong> 6+ month contract (potential extension)</li><li><strong>Location:</strong> Remote (EST or PST preferred)</li></ul><p> </p><p><strong>Job Responsibilities:</strong></p><ul><li>Write secure, performant backend code in Java (primary), Kotlin or Python.</li><li>Build and maintain new APIs (including 3rd-party integrations and authentication) as well as existing services</li><li>Participate in system design and architecture reviews to ensure scalability and alignment with enterprise standards</li><li>Develop and deploy cloud-native, event-driven, serverless applications in AWS</li><li>Support CI/CD pipeline automation and deployments (Azure DevOps, infrastructure-as-code modifications)</li><li>Manage and optimize SQL/Postgres data storage and ETL workflows; limited NoSQL/DynamoDB exposure</li><li>Provide root cause analysis and production support for backend issues</li><li>Mentor peers and promote best practices in development, DevOps, and testing</li></ul><p><br></p>
<p><strong>Litigation Paralegal – Remote (California-Based)</strong></p><p>A respected California-based law firm with a strong reputation for handling high-stakes, high-net-worth trial litigation is seeking an experienced Litigation Paralegal to join their team. This firm is nationally recognized for its trial work on complex fire litigation, mass torts, elder abuse, catastrophic injuries, and other plaintiff-side matters. The firm’s main office leads major fire cases statewide and handles only high-value, large-scale trial cases, not high-volume work.</p><p><br></p><p><strong>Target Salary:</strong> Approximately $100K for 7.5 hour day (minimal overtime) </p><p> </p><p><strong>About the Firm</strong></p><ul><li>Highly regarded trial lawyers known for their work on significant cases across the U.S.</li><li>Practice groups include mass tort, fire litigation, elder abuse, wrongful death, catastrophic injuries, trucking, plaintiff bad faith, and asbestos claims.</li><li>The firm focuses exclusively on trial work for large, complex cases (typically $1M+).</li><li>Not a volume-driven practice—work on high-impact, meaningful litigation.</li></ul><p><strong>Key Responsibilities for Litigation Paralegal</strong></p><ul><li>Provide litigation support primarily on Eaton fire litigation cases (suing utilities).</li><li>Manage and investigate liability issues related to these complex cases.</li><li>Support case preparation, discovery, and trial processes.</li><li>Experience with mass torts or fire litigation is a strong plus.</li></ul><p><br></p><p><strong>Benefits</strong></p><ul><li>Medical benefits begin the 1st of the month after hire.</li><li>Comprehensive health, dental, and vision plans available, with employer-paid premiums for basic dental and vision coverage. Employees may elect supplemental plans at their expense. Medical plans vary by employee zip code.</li><li>Parking in the office building fully paid by the firm.</li><li>Observance of approximately 10-12 major holidays annually.</li><li>Two firm-paid life insurance/disability policies: one for $100K, another for up to 3x salary (max $500K).</li><li>401(k) plan available after 90-day waiting period; currently no employer match.</li><li>Paid vacation: 10 days for first 3 full calendar years (prorated first year), increasing to 15 days thereafter.</li><li>6 days of sick time annually, accruing 1 additional day per year after the first full year, up to 10 days max.</li></ul><p><strong>TO APPLY, ONLY send resume directly to Vice President of Direct Hire, Samantha Graham at Samantha [dot] Graham [at] RobertHalf [dot] [com]</strong></p>
<p><strong>Client Service Associate</strong></p><p><strong>Location:</strong> New York City or Remote (based on office availability)</p><p><strong>Industry:</strong> Financial Services / Wealth Management</p><p><br></p><p>A nationally recognized, independent wealth management firm is seeking a detail-oriented and proactive <strong>Client Service Associate</strong> to join its client service team. This is a dynamic administrative role supporting financial advisors and contributing to a collaborative, client-first culture.</p><p><br></p><p><strong>About the Firm</strong></p><p>With over 380 employees across 20+ offices nationwide, the firm is committed to a fiduciary model and holistic financial planning. Advisors serve as partners in helping clients achieve their goals through thoughtful, personalized strategies that connect all aspects of their financial lives.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Client Service Associate plays a key role in supporting advisors and ensuring exceptional client service. This role requires strong organizational skills, attention to detail, and a proactive mindset. You’ll work closely with team members across multiple locations and contribute to a culture of transparency, collaboration, and accountability.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Build and maintain strong relationships with clients and internal teams</li><li>Fulfill client requests with accuracy and professionalism</li><li>Compose client communications and assist with account paperwork</li><li>Maintain accurate client records and update systems</li><li>Support advisors in delivering outstanding service</li><li>Manage a paperless office and utilize electronic tools for documentation</li><li>Assist with general administrative duties, including phone coverage and front desk support</li><li>Prepare conference rooms and greet clients for meetings</li></ul><p><strong>Systems & Tools</strong></p><ul><li>Proficiency with CRM and document management systems (e.g., Salesforce, DocuSign, SharePoint)</li><li>Strong skills in Microsoft Office Suite</li><li>Familiarity with Zoom and Teams for internal communication</li></ul><p><strong>Why Join This Team?</strong></p><ul><li>Competitive salary and comprehensive benefits</li><li>Paid time off and holidays</li><li>401(k) with employer match</li><li>Health and wellness programs</li><li>Exclusive employee discount programs</li><li>People-first culture focused on long-term relationships and professional growth</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p><strong><em>Top Am Law Firm Seeks Trial Paralegal for High-Profile Litigation Team: MOSTLY REMOTE</em></strong></p><p><br></p><p><strong>About Firm & Position:</strong></p><p> An Am Law 100 firm with a strong national reputation seeks a <strong>Trial Paralegal</strong> to join its Century City office. This is a rare opportunity to work with an elite trial team handling complex, high-stakes commercial litigation. The <strong>Trial Paralegal</strong> will be deeply involved in all phases of litigation and trial preparation for cases across various jurisdictions.</p><p><br></p><p><strong>Trial Paralegal Responsibilities:</strong></p><ul><li>Oversee coordination and workflow for complex, multi-party litigation files from pre-trial through verdict</li><li>Lead preparation of demonstratives, trial exhibits, and daily case materials; assist in remote and in-person courtroom logistics</li><li>Draft and QC key case documents, including motions, subpoenas, and pre-trial filings</li><li>Liaise with witnesses, vendors, and opposing counsel to manage logistics and discovery flow</li><li>Travel and provide hands-on trial team support when needed, including after-hours prep and issue-spotting during proceedings</li></ul><p><strong>Hours:</strong></p><ul><li>Position is <strong>mostly remote</strong>, but the <strong>Trial Paralegal</strong> must be willing to be onsite in Century City as trial demands arise</li><li>1500 hours billable/year</li></ul><p><br></p><p><strong>Perks:</strong></p><p>Gain trial experience with one of the most elite litigation teams on the West Coast. Known for strong mentorship and career growth for paralegals.</p><p><br></p><p><strong>Salary:</strong></p><p> $105,000 - $138,000 + overtime + annual bonus</p><p><br></p><p><strong>Benefits:</strong></p><p> Comprehensive benefits package including 100% paid medical/dental/vision, 401(k) with firm match, profit sharing, and generous PTO</p><p><br></p><p><strong>TO APPLY, ONLY send resume directly to Vice President of Direct Hire, Samantha Graham at Samantha [dot] Graham [at] RobertHalf [dot] [com]</strong></p>
<p>We are looking for a Senior Network Operations Engineer to join our team in Marysville, Ohio, supporting a dynamic and fast-paced automotive environment. </p><p>This is a long-term, multi-year assignment that requires an experienced individual to ensure the seamless operation, monitoring, and maintenance of network systems across multiple locations. The role involves onsite work and offers an exciting opportunity to contribute to the stability and efficiency of critical network infrastructure.</p><p><br></p><p>This role is onsite 5 days/week in Marysville, OH</p><p><br></p><p>Responsibilities:</p><p>• Provide onsite network support for 80 locations.</p><p>• Monitor and analyze network performance using tools such as ThousandEyes, NetBrain, NetFlow, and PingPlotter.</p><p>• Respond to network outages, troubleshoot issues, and coordinate with vendors to restore smooth operations.</p><p>• Perform reviews of log files to assess network health and identify potential risks.</p><p>• Conduct data center floor support, including equipment installation, maintenance, and upgrades.</p><p>• Collaborate on projects involving the design, configuration, and replacement of network equipment.</p><p>• Manage incident resolution, problem-solving, and change management processes for network systems.</p><p>• Assist Network Engineering teams with the design and configuration of switches, routers, and other network devices.</p><p>• Provide exceptional customer support and remote assistance for network-related issues.</p><p>• Ensure 100% network uptime by monitoring systems and proactively addressing performance concerns.</p>
We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
<p>SYSTEMS ADMINISTRATOR / NETWORK ENGINEER </p><p>LOCATION: AMES IOWA AREA **ONSITE ! THIS CANNOT BE REMOTE ONSITE EVERY DAY </p><p>SALARY: UP TO $95K</p><p><br></p><p>DIRECT HIRE PERMANENT (Direct Hire PERM) IMMEDIATE HIRE! PERMANENT POSITION WITH BENEFITS IMMEDIATELY INCLUDING IMMEDIATE HEALTH INSURANCE. THIS ISN’T A CONTRACT POSITION.</p><p>This is a Permanent Direct Hire SYSTEMS ADMINISTRATOR / NETWORK ENGINEER position with one of our TECH BASED clients in the Des Moines area up to upper $95K depending on years of experience. </p><p>**For immediate consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP, Technology Permanent Placement - Iowa & Nebraska Region at 515-259-6087, AND e-mail resume confidentially to Carrie Danger – My DIRECT email address is on LinkedIn.</p><p><br></p><p>WHAT YOU WILL NEED: </p><p>· MS Intune, or SCCM for application deployment. </p><p>· Azure AD </p><p> · Automation Powershell</p><p>· Deploy standard Windows desktop images and Support all peripheral support.</p><p>· O365 Manages Office 365 in a cloud environment</p><p>· Systems Administration</p><p>· Networking – Cisco Routers & Switches experience – looking for Hardware experience · </p><p>· Troubleshoot advanced endpoint issues</p><p>· Hardware support </p><p>· Improve Security, service delivery, user experience, and device management processes. </p><p><br></p><p>Opportunity to build your support skills, and without micro-management, an opportunity to be a valued contributor in a small sized team in mid sized IT team. This LOCATION: AMES IOWA AREA **ONSITE ! THIS CANNOT BE REMOTE ENGINEER (Permanent Position) exists within a small to mid sized team of a stable company! **For immediate consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP, Technology Permanent Placement - Iowa & Nebraska Region at 515-259-6087, AND e-mail resume confidentially to Carrie Danger – My DIRECT email address is on LinkedIn.</p><p><br></p><p>Full-time salaried position up to $100K. Referral bonuses paid upon placement of the referral! Full time direct hire DESKTOP ENGINEER / DESKTOP SUPPORT ENGINEER position up to $100K. If you are interested, confidentially inquire for more details.</p>
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
Overview: The Escalated Support Technician is responsible for ensuring employees, faculty, and partners have the necessary tech tools and support. Acting as a senior resource within the IT Support team, this role handles advanced user issues, mentors entry level team members, and collaborates across IT to resolve escalated concerns. Primary Responsibilities: Provide Tier 3 support and manage escalations. Assist with problem resolution alongside other IT specialists. Mentor and guide User Support team members. Ensure a deep understanding of the organization’s software systems. Participate in 24/7 on-call rotations. Collaborate with Managed Service Providers for data requests. Manage data backup, recovery, and cloud-based communication tools. Additional Duties: Contribute to data governance and change management processes. Stay updated on emerging software tools and features. Qualifications: Associate’s degree in computer science or related field (or equivalent experience). 5+ years of detail oriented technical support experience. Expertise in Microsoft Active Directory, multifactor authentication, and end-user security (Apple environment). Familiar with managing macOS, Windows, Office Suite, and browsers. Experience with network fundamentals, VPNs, VoIP systems, and cloud app management. Proficiency with software deployment tools (e.g., JAMF) and ticketing systems. Experience administering Jira or similar tools Who You Are: You bring strong technical skills, a customer-focused mindset, and a willingness to learn. Your ability to troubleshoot collaboratively and mentor others makes you a great asset to the team.
We are looking for a skilled Desktop Support Analyst to join our team in New Braunfels, Texas. In this Contract-to-Permanent position, you will play a crucial role in ensuring the seamless operation and support of IT systems, hardware, and software across the organization. This role involves hands-on technical support, troubleshooting, and process development to enhance efficiency and user experience.<br><br>Responsibilities:<br>• Upgrade and maintain property network infrastructure, including routers, modems, Wi-Fi extenders, and access points, to ensure stable and improved internet connections.<br>• Set up, configure, and deploy new IT equipment while providing users with clear guidance on software systems.<br>• Perform system troubleshooting and maintenance for onsite devices such as computers, routers, televisions, and other equipment.<br>• Research, recommend, and implement hardware and networking solutions to address technical challenges and improve system reliability.<br>• Document processes, develop training materials, and ensure employees are well-versed in company procedures and software systems.<br>• Collaborate with corporate team members to understand their software usage, workflows, and challenges, providing tailored IT support.<br>• Assist in learning and managing the administrative side of software systems, including Yardi, ePremium, and BlueMoon.<br>• Conduct video calls or site visits to assess office IT setups, ensuring all hardware and software are accounted for and functional.<br>• Manage Gmail administration and user accounts once proficiency in other systems and processes has been demonstrated.
<p>We are seeking an experienced IT professional to join our team as a dedicated, on-site IT Support Specialist. This role requires a strong technical background, excellent problem-solving skills, and a customer-focused approach to provide Tier 3 level technical support in a fully cloud-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide dependable on-site IT support, Monday through Friday, ensuring consistent 8-hour daily coverage.</li><li>Diagnose and resolve complex Tier 3 technical issues across diverse computing environments, including PCs and occasionally Macs.</li><li>Address connectivity challenges related to cloud access, VPNs, and Microsoft Tenant systems.</li><li>Administer and maintain Microsoft technologies such as O365, SharePoint, Exchange, Intune, and EntraID.</li><li>Handle user lifecycle tasks, including onboarding and offboarding processes within EntraID.</li><li>Enforce security protocols and policies by leveraging Intune MDM for device management.</li><li>Support network configurations and troubleshoot issues involving subnetting, VLANs, switches, and firewalls; expertise with Ubiquiti hardware is advantageous.</li></ul>
<p>Robert Half is seeking a <strong>Workday HRIS Administrator</strong> to support a leading organization in the Seattle, WA area. This role is a <strong>backfill during Open Enrollment season</strong>, covering Core HR and Benefits (OE) administration as a team member transitions to reduced hours. The position is <strong>Hybrid (Tues/Thurs onsite preferred, remote otherwise, fully remote possible)</strong> and will run <strong>through the end of the year</strong> with potential to extend. Apply today!</p><p><br></p><p>Job Details:</p><ul><li><strong>Schedule:</strong> Core hours 8:00am–4:00pm PST, Tuesday & Thursday onsite preferred (not mandatory)</li><li><strong>Duration:</strong> Contract through year-end, focus on Open Enrollment</li><li><strong>Location:</strong> Seattle, WA (PST time zone preferred, local bonus)</li><li><strong>Remote/Onsite:</strong> Hybrid (onsite Tues/Thurs ideal, remote otherwise; fully remote possible)</li></ul><p><br></p><p>Job Responsibilities:</p><ul><li>Provide <strong>Workday Core HR administration</strong> including granting permissions, security role updates, document uploads, and data management.</li><li>Support <strong>Open Enrollment (Benefits)</strong> by configuring enrollment activities, troubleshooting benefit elections, and ensuring accurate data flow.</li><li>Run and deliver <strong>standard Workday reports</strong> for HR and Benefits, including OE-specific reporting (enrollment completion, missing elections, etc.).</li><li>Manage EIBs and data loads for HR changes.</li><li>Attend and contribute to team meetings, supporting ongoing HRIS initiatives.</li><li>Collaborate with HR and IT to troubleshoot missing fields, errors, and employee support requests.</li></ul><p><br></p>
<p>The IT Administrator will be responsible for supporting and maintaining the organization’s core infrastructure, with a strong focus on Cisco network administration and Microsoft 365 user support. The ideal candidate will be proactive, collaborative, and capable of managing multiple priorities in a fast-paced environment.</p><p><br></p><p><strong><u>Key Responsibilities: </u></strong></p><p><br></p><ul><li>Cisco Network Administration & Configuration</li><li>Configure, maintain, and troubleshoot Cisco switches, routers, and wireless infrastructure</li><li>Perform advanced diagnostics and root cause analysis to resolve network issues</li><li>Maintain and update network documentation, including configurations, and procedures</li><li>Apply security patches and ensure network compliance</li><li>Administer M365 environment: user accounts, license assignments, group creation, and troubleshooting</li><li>Provide Tier 1–2 support for Microsoft Teams, SharePoint, OneDrive, and Office Apps</li><li>Assist with device management, policy enforcement, and user onboarding</li><li>Ensure endpoint compliance and support security software deployment</li><li>End user support via phone, email, and in-person for internal and remote users</li><li>Resolve issues related to hardware, software, networking, and peripheral devices</li><li>Manage Active Directory domains, user accounts, group policies, and permissions</li><li>Monitor and verify system backups, ensuring data integrity and recovery readiness</li></ul><p><br></p>
<p>We are looking for a skilled Java Developer to join our team in Washington D.C.. In this long-term contract position, you will play a pivotal role in enhancing and maintaining systems that support content discovery and user experiences used by millions daily. If you are passionate about programming and enjoy collaborating with talented teams to deliver innovative solutions, this opportunity is ideal for you.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and deliver frameworks, control systems, and data pipelines to support flagship products like Voice Remote and Assistant.</p><p>• Develop, troubleshoot, and maintain large-scale web services within a microservice architecture capable of handling millions of daily requests.</p><p>• Act as a technical liaison to facilitate communication and collaboration with internal and external customers and business partners.</p><p>• Provide guidance and support to less experienced developers to improve team performance.</p><p>• Collaborate with cross-functional teams to ensure seamless integration and operationalization of AI-driven products.</p><p>• Utilize modern tools and technologies, including Spring Boot, Docker, Kubernetes, and cloud services, to optimize system performance.</p><p>• Conduct research and implement solutions for machine learning and natural language processing challenges.</p><p>• Ensure the reliability and scalability of systems through rigorous testing and continuous improvement.</p><p>• Participate in code reviews and provide constructive feedback to maintain high-quality standards.</p><p>• Stay updated on emerging technologies and incorporate them into development practices as appropriate.</p>
