<p>We are looking for a welcoming and organized Front Desk Coordinator to manage front office operations for a team in Issaquah, Washington. This contract opportunity is ideal for someone who enjoys being the first point of contact and thrives in a role that blends customer service with administrative support.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Greet visitors and direct them appropriately</li><li>Answer and route incoming calls and messages</li><li>Maintain a clean and organized reception area</li><li>Manage appointment scheduling and conference room bookings</li><li>Receive and distribute mail and deliveries</li><li>Assist with data entry and document preparation</li><li>Support internal communications and office coordination</li><li>Provide general administrative support to various departments</li></ul>
<p><strong>This is an on-site position</strong></p><p>We are looking for a detail-oriented Medical Records Technician to join our team in SeaTac, Washington. In this Contract-to-Permanent position, you will play a vital role in ensuring the accuracy and accessibility of patient records by scanning, indexing, and managing medical documentation. This role requires a commitment to accuracy, confidentiality, adherence to healthcare regulations, and a strong focus on providing excellent customer service.</p><p>Responsibilities:</p><p>• Prepare and organize medical documents for scanning, including sorting, removing staples, and verifying legibility.</p><p>• Digitize paper medical records and other documentation using designated electronic systems.</p><p>• Index and assign scanned documents accurately to the corresponding patient charts using Solarity and Epic systems.</p><p>• Review scanned images for quality, clarity, and proper categorization, ensuring compliance with organizational standards.</p><p>• Address and resolve errors, duplicates, or misfiled documents in coordination with relevant staff.</p><p>• Ensure strict confidentiality and adherence to state, federal, and organizational healthcare regulations.</p><p>• Assist with general medical record duties, such as filing, retrieving, and releasing records in accordance with policies.</p><p>• Collaborate with team members to support departmental activities and initiatives aimed at process improvements.</p><p>• Provide exceptional customer service to patients and other stakeholders, following established procedures.</p>
We are looking for a skilled Health Information Technician to join our team in SeaTac, Washington. In this Contract to permanent position, you will play a vital role in managing medical records and ensuring compliance with state and federal regulations. The ideal candidate will demonstrate strong organizational skills, attention to detail, and a customer-focused approach.<br><br>Responsibilities:<br>• Process and review incoming requests for medical records and health information from various authorized parties, including patients, providers, and legal representatives.<br>• Verify proper authorization for record releases and ensure compliance with applicable regulations and organizational policies.<br>• Retrieve, prepare, and deliver medical records through electronic systems, fax, mail, or secure portals.<br>• Provide timely responses to inquiries regarding medical record requests, statuses, and related documentation.<br>• Maintain detailed logs of all requests, releases, and relevant documentation to ensure accuracy and accountability.<br>• Uphold patient confidentiality and safeguard the integrity of health records in all processes.<br>• Collaborate with healthcare providers, clinical teams, and other departments to collect necessary information.<br>• Perform general administrative duties such as scanning, indexing, and filing medical records to support departmental operations.
We are looking for a dedicated Medical Record Retrieval Specialist to join our team in a Contract position. In this role, you will contribute to healthcare improvement by supporting risk adjustment and quality initiatives across various business lines, including Medicare Advantage and Commercial programs. This position is remote, offering flexibility while requiring strong organizational and communication skills to meet project deadlines effectively.<br><br>Responsibilities:<br>• Retrieve electronic medical records from provider systems and copy service platforms.<br>• Generate and manage letter requests sent to providers for medical record retrieval.<br>• Conduct outbound communication with providers to resolve issues and streamline record access.<br>• Perform detailed data entry and research across multiple electronic medical record systems.<br>• Collaborate with team leads and managers to ensure timely completion of assigned tasks.<br>• Adhere to strict deadlines and prioritize tasks effectively to meet project goals.<br>• Maintain compliance with privacy and confidentiality regulations in all data handling.<br>• Support large-scale retrieval projects and contribute to broader risk adjustment and quality initiatives.<br>• Utilize web-based and internal systems for research and data validation.
