We are looking for an experienced Dispatcher to oversee and support container and trucking operations in Port Newark, New Jersey. This contract position offers the potential for permanent employment and requires a proactive individual who can manage logistics efficiently while maintaining clear communication with drivers, customers, and internal teams. The role involves ensuring smooth dispatch processes and addressing any issues that arise during daily operations.<br><br>Responsibilities:<br>• Coordinate container and trucking moves, including pick-ups, deliveries, and scheduling appointments, while ensuring driver assignments are managed effectively.<br>• Monitor driver progress and load statuses, providing assistance to resolve operational challenges when needed.<br>• Update and maintain dispatch systems with accurate load and container information.<br>• Track and analyze operational metrics such as on-time performance, driver productivity, container turnaround times, and exposure to demurrage or detention fees.<br>• Generate concise daily and weekly reports to support dispatch operations and leadership decision-making.<br>• Identify and escalate recurring trends, bottlenecks, or operational issues to the dispatch manager.<br>• Ensure thorough documentation of dispatch activities and move details to maintain accuracy and compliance.<br>• Communicate effectively with drivers, customers, terminals, and internal teams to facilitate seamless execution of logistics operations.
We are looking for an organized and detail-oriented Dispatcher to join our team in Canoga Park, California. In this Contract to permanent position, you will play a key role in managing schedules, coordinating appointments, and ensuring seamless communication between clients, sales representatives, and technical staff. This opportunity is ideal for someone with a strong ability to multitask and a passion for providing excellent customer service.<br><br>Responsibilities:<br>• Schedule and coordinate service appointments based on requests from the sales team, clients, and technical staff.<br>• Manage and adapt to dynamic scheduling changes to ensure efficiency and timely service.<br>• Communicate updates to clients regarding appointment times and any modifications.<br>• Utilize multitasking skills to handle multiple priorities and tasks simultaneously.<br>• Partner directly with the Director of Technical Services for reporting and task assignments.<br>• Maintain accurate records of appointments, schedules, and client communications.<br>• Address customer inquiries and resolve scheduling conflicts promptly.<br>• Work collaboratively with team members to optimize workflows and logistics.<br>• Leverage computer-aided dispatch tools to streamline operations.<br>• Ensure all dispatch activities align with company standards and customer expectations.
We are looking for a dedicated Dispatcher to join our team in Spanish Springs, Nevada. This Contract to permanent position offers an excellent opportunity to showcase your organizational and communication skills in a dynamic service-oriented environment. The ideal candidate will play a crucial role in coordinating operations and ensuring seamless communication between various departments.<br><br>Responsibilities:<br>• Manage and dispatch service calls efficiently, ensuring timely responses to customer needs.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Utilize computer-aided dispatch systems to coordinate logistics and track service delivery.<br>• Answer inbound calls using a multi-line phone system, ensuring attentive and courteous communication.<br>• Organize and maintain filing systems to ensure accurate record-keeping.<br>• Collaborate with team members to optimize workflow and service efficiency.<br>• Monitor and prioritize tasks to maintain smooth operational processes.<br>• Assist with administrative duties, including scheduling and data entry.<br>• Handle high volumes of calls and requests while maintaining attention to detail and accuracy.
<p><strong>Robert Half Permanent Placement</strong> is partnering with a <strong>Manufacturing & Distribution</strong> company in <strong>Tonawanda, NY</strong> on their search for an <strong>Office and Dispatch Manager</strong> to join their team. Starting salary is <strong>$55,000 - $65,000</strong> based on experience and includes a comprehensive total benefits package. Our great partner is going through a tremendous growth period and has been around since the 1950s! The ideal candidate will bring both proven leadership skills and developed office management experience.</p><p><br></p><p><strong>Please note</strong>: this is a variable shift position with eventual focus on west coast hours and some weekend responsibilities. First 90 days will be in office 8-5 M-F. After 90 days, you will switch to a hybrid role with two consecutive days off during the week and an eventual shift to 12 PM - 8PM with some weekend remote work. This is for someone who enjoys a non-traditional schedule!</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Operational Oversight: Manage day-to-day office activities including scheduling, documentation, reporting, and coordination to support production and distribution goals</li><li>Team Leadership: Supervise, train, and mentor office staff to promote accountability, performance, and teamwork</li><li>Customer Service: Serve as a point of contact for escalated issues ensuring prompt and professional resolution for both internal and external stakeholders</li><li>Compliance & Safety: Ensure office operations align with company policies, industry standards, and compliance requirements</li><li>Continuous Improvement: Identify and implement process improvements to streamline administrative workflows, improve communication, and enhance efficiency</li><li>Cross-Functional Collaboration: Partner with operations, warehouse, logistics, and sales teams to support scheduling, order fulfillment, and overall business objectives</li><li>Reporting & Documentation: Maintain accurate records, generate reports, and support audits or compliance reviews when required</li></ul>
<p>We are looking for a detail-oriented Dispatcher to join our team. This position offers a Contract to permanent opportunity, providing a pathway to long-term employment. The role involves managing dispatch operations efficiently while ensuring excellent customer service and accurate data entry.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate dispatch schedules and ensure timely communication with drivers and customers.</p><p>• Perform accurate data entry tasks to maintain detailed records of dispatch activities.</p><p>• Handle incoming calls and provide prompt assistance to customers.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues.</p><p>• Collaborate effectively with team members to ensure smooth operations.</p><p>• Adapt to new systems and processes, demonstrating a willingness to learn.</p><p>• Assist with bilingual communication when required to serve diverse customers.</p><p>• Monitor and report any discrepancies in scheduling or operations.</p><p>• Support occasional Saturday shifts and overtime as needed.</p><p>• Follow business casual dress code and maintain professionalism at all times.</p>
<p>A service-based organization in Fallbrook is seeking a highly organized and calm <strong>Dispatcher</strong> to coordinate field personnel, schedules, and service requests. This role is critical to daily operations and requires excellent communication, problem-solving skills, and the ability to make quick decisions under pressure. The ideal candidate is detail-oriented, reliable, and comfortable managing multiple priorities simultaneously.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Dispatch field staff efficiently based on schedules and service needs</li><li>Monitor job progress and adjust assignments as needed</li><li>Serve as the primary communication link between field teams and customers</li><li>Track service requests and maintain accurate dispatch logs</li><li>Respond to urgent issues and reassign resources as needed</li><li>Coordinate with management to ensure service level standards are met</li><li>Maintain professionalism during high-pressure situations</li></ul>
<p>A public-facing operations organization in Valley Center is seeking a dependable and detail-oriented <strong>Dispatcher</strong> to support coordinated response and scheduling activities. This role requires exceptional communication skills, accuracy, and the ability to prioritize effectively. Dispatchers in this role must remain composed and professional while managing incoming requests and coordinating resources.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Receive and prioritize incoming service or assistance requests</li><li>Dispatch appropriate personnel or resources promptly</li><li>Maintain detailed and accurate records of all communications</li><li>Communicate clearly and professionally with internal teams</li><li>Monitor ongoing situations and provide updates as needed</li><li>Follow established procedures and safety protocols</li><li>Assist with administrative reporting related to dispatch operations</li></ul>
<p>An established operations-based company in Fallbrook is seeking an experienced <strong>Operations Dispatcher</strong> to coordinate schedules, manage real-time communication, and ensure efficient deployment of field personnel. This role plays a critical part in daily operations and requires strong decision-making skills, clear communication, and the ability to adapt quickly to changing priorities.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Dispatch field staff based on schedules, service needs, and priority levels</li><li>Monitor ongoing operations and adjust assignments as needed throughout the day</li><li>Serve as the central communication hub between field teams, customers, and internal departments</li><li>Track job progress, arrival times, and completion updates</li><li>Maintain accurate records of dispatch activity and service logs</li><li>Address urgent issues promptly while maintaining operational efficiency</li></ul>
