We are looking for an organized and proactive Dispatcher to join our team in Richmond, Virginia. In this role, you will be responsible for coordinating transit operations, ensuring the timely dispatch of bus drivers, and maintaining efficient communication channels. This is a Contract-to-Permanent position that offers the opportunity to grow within the transport industry.<br><br>Responsibilities:<br>• Coordinate the scheduling and dispatch of bus drivers to ensure timely service.<br>• Maintain clear and effective communication with drivers to address any operational issues.<br>• Utilize computer-aided dispatch systems to manage and monitor transit operations.<br>• Provide exceptional customer service by assisting with inquiries and resolving service-related concerns.<br>• Monitor transportation routes and adjust schedules as needed to optimize efficiency.<br>• Collaborate with logistics teams to ensure smooth operations and manage resources effectively.<br>• Document and report incidents, delays, or other operational challenges promptly.<br>• Ensure compliance with company policies and transportation regulations.<br>• Track and analyze operational data to identify areas for improvement.
We are looking for an experienced Dispatcher to join our team on a long-term contract basis in Newport News, Virginia. In this role, you will manage service calls, coordinate technician schedules, and ensure customer needs are addressed efficiently and professionally. This position requires strong organizational skills, excellent communication abilities, and a commitment to maintaining high standards of customer service.<br><br>Responsibilities:<br>• Receive and dispatch service calls, ensuring a maximum two-hour response time and scheduling all requests within 24 hours.<br>• Conduct end-of-day follow-ups with customers regarding unscheduled service requests.<br>• Collaborate with the sales team to coordinate technician schedules for surveys related to potential new business.<br>• Create and manage work orders, verifying customer information and ensuring accurate cost coding for billing purposes.<br>• Maintain ongoing communication with customers, providing updates on technician status and addressing concerns promptly.<br>• Monitor technician locations during working hours and keep the dispatch board updated regularly.<br>• Schedule service and warranty/start-up requests, assigning technicians based on call specifics, skill level, and urgency.<br>• Follow up on unresolved items, such as rescheduling, to ensure timely resolution.<br>• Perform weekly reviews of open calls and validate that all calls are assigned and scheduled appropriately.<br>• Update customer portals as needed and take immediate action to resolve any customer concerns, involving other team members or supervisors when required.
We are looking for a skilled Dispatcher to join our team in Oakland, California. In this role, you will coordinate daily operations, ensuring tasks are assigned efficiently and executed successfully. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Coordinate the dispatch of 2-5 staff members daily, with the ability to manage up to 20 individuals during peak periods.<br>• Process and organize paperwork related to job assignments with accuracy and attention to detail.<br>• Communicate precise job details and directions to dispatched personnel, ensuring clarity and understanding.<br>• Perform administrative tasks, such as data entry and maintaining organized records.<br>• Use Microsoft Excel, Word, and spreadsheets to track and organize job assignments effectively.<br>• Assist in preparing for union meetings, including handling logistics and material preparation.<br>• Provide support and guidance to dispatched personnel to ensure successful completion of assignments.<br>• Ensure all jobs are closed out properly in the system once completed.<br>• Maintain strong communication with team members and management to address any issues promptly.
<p><strong>Robert Half Permanent Placement</strong> is partnering with a <strong>Manufacturing & Distribution</strong> company in <strong>Tonawanda, NY</strong> on their search for an <strong>Office and Dispatch Manager</strong> to join their team. Starting salary is <strong>$55,000 - $65,000</strong> based on experience and includes a comprehensive total benefits package. Our great partner is going through a tremendous growth period and has been around since the 1950s! The ideal candidate will bring both proven leadership skills and developed office management experience.</p><p><br></p><p><strong>Please note</strong>: this is a variable shift position. First 90 days will be in office 8-4 M-F. After 90 days, you will be in-office 3 weekdays of your choosing. The other two days will be remote on the weekends, working approximately 5 hours each day, most likely 7AM - 12PM. This may go to one weekend day in the future as the hope is to hire two people!</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Operational Oversight: Manage day-to-day office activities including scheduling, documentation, reporting, and coordination to support production and distribution goals</li><li>Team Leadership: Supervise, train, and mentor office staff to promote accountability, performance, and teamwork</li><li>Customer Service: Serve as a point of contact for escalated issues ensuring prompt and professional resolution for both internal and external stakeholders</li><li>Compliance & Safety: Ensure office operations align with company policies, industry standards, and compliance requirements</li><li>Continuous Improvement: Identify and implement process improvements to streamline administrative workflows, improve communication, and enhance efficiency</li><li>Cross-Functional Collaboration: Partner with operations, warehouse, logistics, and sales teams to support scheduling, order fulfillment, and overall business objectives</li><li>Reporting & Documentation: Maintain accurate records, generate reports, and support audits or compliance reviews when required</li></ul><p><br></p>
We are looking for a dedicated Dispatcher to join our team in Midland, Texas. This position offers the opportunity to work in a dynamic environment within the utilities/infrastructure industry. The role involves managing essential dispatch operations and maintaining accurate records to ensure smooth workflow and customer satisfaction.<br><br>Responsibilities:<br>• Answer and manage incoming customer calls, addressing inquiries and concerns promptly.<br>• Coordinate and dispatch technicians to service locations efficiently.<br>• Create and maintain service tickets, ensuring accurate documentation.<br>• Generate invoices and verify their accuracy before submission.<br>• Input and update data in system databases with precision and attention to detail.<br>• Track and manage inventory of equipment to ensure availability.<br>• Collaborate with team members to improve dispatch processes and resolve issues.<br>• Ensure compliance with company policies and procedures during all dispatch activities.<br>• Provide exceptional customer service by addressing client needs effectively.
<p><strong>About the Company</strong></p><p> Our client, a reputable pest control company, is seeking a proactive and organized <strong>Dispatcher</strong> to join their team. The Dispatcher will be responsible for coordinating service calls, optimizing technician schedules, and ensuring customers receive timely and efficient pest control services.</p><p><strong>Responsibilities</strong></p><ul><li>Answer incoming service calls and serve as the main point of contact for customer scheduling.</li><li>Dispatch pest control technicians to residential and commercial job sites based on customer needs, location, and urgency.</li><li>Plan and adjust daily routes to maximize technician efficiency and reduce travel time.</li><li>Track and monitor technician progress using dispatching software; update schedules as jobs are completed.</li><li>Handle emergency service requests and re-prioritize schedules accordingly.</li><li>Communicate clearly with technicians, providing all details on job requirements, safety needs, and client concerns.</li><li>Document work orders, service requests, and follow-up requirements with accuracy.</li><li>Provide excellent customer service, ensuring clients are updated on technician arrival times and service progress.</li><li>Collaborate closely with operations and service management to resolve conflicts and maintain customer satisfaction.</li></ul><p><br></p>
<p><strong>About the Company</strong></p><p> Our client, a well-established fire protection company, is seeking a reliable and detail-oriented Dispatcher to join their team. This role plays a critical part in ensuring technicians are scheduled efficiently and customers receive timely, high-quality service.</p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary point of contact for customer service calls, scheduling, and dispatching fire protection technicians.</li><li>Coordinate daily work orders, routes, and schedules to optimize technician productivity.</li><li>Communicate job details, locations, and timelines clearly to field staff.</li><li>Track work orders and technician progress using dispatch and scheduling software.</li><li>Respond promptly to emergency service requests and re-prioritize schedules as needed.</li><li>Maintain accurate records of service calls, completed work, and follow-up requirements.</li><li>Provide excellent customer service, keeping clients informed on scheduling and status updates.</li><li>Collaborate with operations, service managers, and technicians to resolve scheduling conflicts.</li></ul><p><br></p>
<p>Robert Half is partnering with a reputable HVAC company seeking a highly organized and customer-focused Dispatcher to manage scheduling and coordinate service technicians. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and ensuring timely, efficient service delivery.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Schedule and dispatch HVAC service technicians to customer appointments in an efficient and timely manner.</li><li>Communicate with customers regarding service appointments, estimated arrival times, and updates.</li><li>Monitor and adjust schedules based on technician availability, priorities, and emergency calls.</li><li>Maintain accurate service logs, job status updates, and customer records in company systems.</li><li>Coordinate with warehouse, parts department, and field teams to ensure proper equipment and materials availability.</li><li>Handle customer inquiries professionally and resolve scheduling conflicts or service issues.</li><li>Support office staff with administrative tasks as needed.</li></ul><p><br></p>
<p>here’s nothing quite like the rhythm of logistics — the calls, the coordination, the clockwork movement of people and trucks. If you love fast-paced problem-solving and keeping everything (and everyone) moving, this <strong>Dispatcher</strong> role in <strong>San Marcos</strong> could be your next great fit. This company is a leader in <strong>transportation and logistics</strong>, serving clients across Southern California. The Dispatcher is the heartbeat of the operation — balancing schedules, responding to changes, and making sure deliveries happen on time, every time.</p><p><br></p><p><strong><u>🚦 What You’ll Do</u></strong></p><ul><li>Schedule, route, and dispatch drivers to meet delivery timelines and client needs.</li><li>Track driver progress and communicate route changes in real time.</li><li>Coordinate with warehouse and operations teams to manage loads, returns, and equipment needs.</li><li>Update dispatching systems, logs, and reports throughout each shift.</li><li>Handle customer calls with professionalism — solving issues before they become problems.</li><li>Support management with metrics and performance reporting.</li></ul>
