<p>We are looking for a dedicated Dispatcher to join our Safety team in Memphis, Tennessee. This Contract position involves managing critical communication and operations to ensure the safety and smooth functioning of activities. The role requires availability for shifts over night on as well as Thursday through Monday.</p><p><br></p><p>** shift is Sunday & Monday from 11PM – 7AM and Thursday through Saturday from 8PM – 4AM.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the parking program, including issuing parking decals, updating parking information, and handling appeals.</p><p>• Maintain department equipment and supplies to ensure operational readiness.</p><p>• Complete and manage required documentation, such as operational notes, data entry, and dispatch records, in compliance with safety manuals and policies.</p><p>• Respond to routine, emergency, and crisis situations with clear and accurate dispatching via 911 and radio, adhering to relevant policies and laws.</p><p>• Stay updated on best practices through educational programs, workshops, and annual Security Authority training.</p><p>• Monitor the Safety office for any unusual or abnormal conditions, including incoming alarms and calls.</p>
We are looking for an experienced Dispatcher to join our team on a long-term contract basis in Newport News, Virginia. In this role, you will manage service calls, coordinate technician schedules, and ensure customer needs are addressed efficiently and professionally. This position requires strong organizational skills, excellent communication abilities, and a commitment to maintaining high standards of customer service.<br><br>Responsibilities:<br>• Receive and dispatch service calls, ensuring a maximum two-hour response time and scheduling all requests within 24 hours.<br>• Conduct end-of-day follow-ups with customers regarding unscheduled service requests.<br>• Collaborate with the sales team to coordinate technician schedules for surveys related to potential new business.<br>• Create and manage work orders, verifying customer information and ensuring accurate cost coding for billing purposes.<br>• Maintain ongoing communication with customers, providing updates on technician status and addressing concerns promptly.<br>• Monitor technician locations during working hours and keep the dispatch board updated regularly.<br>• Schedule service and warranty/start-up requests, assigning technicians based on call specifics, skill level, and urgency.<br>• Follow up on unresolved items, such as rescheduling, to ensure timely resolution.<br>• Perform weekly reviews of open calls and validate that all calls are assigned and scheduled appropriately.<br>• Update customer portals as needed and take immediate action to resolve any customer concerns, involving other team members or supervisors when required.
<p>Robert Half is seeking a <strong>Dispatcher</strong> on behalf of our client to support their operations by managing schedules, coordinating logistics, and ensuring timely responses to service requests. This position is perfect for an organized professional who thrives in a fast-paced environment where every decision makes an impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and schedule dispatch operations to ensure timely and efficient service delivery.</li><li>Communicate with drivers, field staff, or technicians to provide instructions, updates, and respond to any issues.</li><li>Use dispatch software and systems to track vehicles, deliveries, and service routes.</li><li>Manage incoming service calls, prioritize requests, and assign tasks based on urgency and availability.</li><li>Maintain detailed records of calls, schedules, and completed tasks, ensuring accuracy for reporting and compliance purposes.</li><li>Quickly address and resolve delays, emergencies, or changes in schedules to maintain smooth operations.</li><li>Provide excellent customer service by updating clients and stakeholders on the status of their requests.</li><li>Monitor equipment or fleet maintenance schedules and coordinate necessary repairs with the appropriate department.</li></ul><p><br></p>
We are looking for a meticulous Dispatcher to join our team in Eden Prairie, Minnesota. This is a Contract position within the healthcare industry, where you will play a key role in managing and coordinating service requests. The ideal candidate will thrive in a fast-paced environment and demonstrate strong organizational skills.<br><br>Responsibilities:<br>• Create and manage service tickets using internal systems, ensuring accuracy and timely processing.<br>• Modify existing orders and generate new ones to meet operational needs.<br>• Collaborate with team members to address scheduling and dispatching requirements.<br>• Maintain clear and precise communication with stakeholders to ensure seamless service delivery.<br>• Monitor workflow and adjust priorities as needed to meet deadlines.<br>• Document and update records to ensure compliance with company standards.<br>• Support team members with administrative tasks related to dispatching processes.<br>• Identify and resolve service-related issues promptly to maintain customer satisfaction.
<p>We are looking for a dedicated Dispatcher to join our team in Tustin, California. This contract position involves managing and coordinating vendor maintenance requests for occupied properties, ensuring all tasks are handled efficiently and professionally. The role offers a hybrid work schedule but required to be located in Orange County. </p><p><br></p><p>Responsibilities:</p><p>• Coordinate and assign vendor work orders, ensuring timely follow-up and resolution.</p><p>• Communicate directly with residents to address maintenance requests and provide updates.</p><p>• Review and approve vendor bids within established limits, escalating concerns as needed.</p><p>• Generate and close purchase orders across multiple markets when required.</p><p>• Maintain clear communication with field offices regarding vendor-related maintenance for occupied homes.</p><p>• Summarize vendor proposals and issues for supervisor review.</p><p>• Ensure all vendor repairs are completed to the highest standard.</p><p>• Manage documentation and tracking of work orders within CRM and management systems.</p><p>• Handle inbound calls related to maintenance inquiries and dispatch tasks efficiently.</p>
<ul><li>Take customer/contractor phone calls, enter orders into the dispatching software, dispatch the work and ensure the work is completed to the customer/contractor’s satisfaction.</li><li>Meet and/or exceed customer needs by making additions, cancellations, and changes to customer orders.</li><li>Schedule drivers daily with the intention of maximizing service and minimizing costs; manage drivers and monitor efficiencies throughout the day.</li><li>Continually monitor fleet location via company GPS and ensure drivers are progressing efficiently to their assigned projects.</li><li>Monitor driver weekly hours of service and ensure the drivers are getting adequate rest.</li><li>Ensure that delivery, set-up, takedown, and pick-up of equipment happen on time, every time.</li><li>If mistakes happen with a customer order, jump in, and help to solve the issue and meet the customer’s need.</li><li>Ensure that all field paperwork/reporting is completed accurately by the Drivers and turned in daily.</li><li>Review driver field reporting for accuracy and communicate with Drivers immediately to resolve questions.</li><li>When needed, create, and communicate the next day’s schedule to field employees and the traffic control department.</li><li>When needed, schedule and track flagging start and end times and confirm flagging hours with the Contractor and internal stakeholders.</li><li>As needed, provide customers with technical information regarding work zone safety specifications.</li><li>Demonstrate a commitment to communicating, improving, and adhering to safety policies in all work environments and areas.</li></ul><p>· All other duties as assigned</p><p><br></p>
work shift- 12:00p.m.-9:00p.m. Mon-Thu, Fri. 9:00a.m.-6:00p.m<br><br>Responsibilities:<br>• Route, dispatch and monitor the movements of ocean containers using a team of company and independently contracted drivers.<br>• Create terminal appointments to pull and return equipment as efficiently as possible.<br>• Know and understand all customer’s as well as their requirements & SOPs<br>• Monitor of the entire fleet while tracking route and driver efficiency.<br>• Resolve any operational issue delaying delivery (breakdowns, traffic conditions, etc.)<br>• Create shift recaps and shift change hand-off reports.<br>• Use VIntermodal TMS system to keep shipment statuses accurate and current.<br>• Use Samsara GPS and Cab-Camera systems to track the real time movement of freight.<br>• Communicate with drivers using VOIP systems.<br>• Troubleshoot driver interface technology to ensure mobile dispatch software and E-log devices are fully operational.<br>• Answer phones quickly and keep call times to a minimum.<br>• Ensure adequate driver scheduling and contractor capacity to meet the day’s workload.<br>• Update customer service team of service failures and exceptions in real time.<br>• Present detailed reports, dashboards and scorecards to assist management in improving operational efficiency.<br>• Verify that carriers being used are compliant and files are up to date.<br>• Know and understand FMCSA safety regulations and HOS limitations as well as internal safety policies and procedures.<br>• Develop and maintain good working relationships with our driver communities.<br>• Model and acts in accordance with our guiding principles and core values.<br>· Perform other duties as assigned.<br><br>Qualifications:<br>• 2+ years motor carrier dispatch experience required.<br>• Drayage dispatch experience is highly preferred.<br>• Bilingual English & Spanish is highly preferred.<br>• High school graduate or equivalent required.<br>• Some college courses highly preferred.<br>• Experience with Microsoft Office is required.<br>• Experience with any reputable TMS is highly preferred.<br><br>Other Skills and Abilities:<br>• Ability to multitask and remain calm under high levels of pressure.<br>• Ability to work in a results based environment.<br>• Ability to read, type, follow instructions, and use of basic math skills.<br>• Ability to communicate clearly and effectively with customers and co-workers.<br>• Ability to multitask efficiently in a changing and fast moving environment.<br>• Ability to punctually adhere to a strict schedule.<br>• Ability to identify and solve problems in a timely manner.<br>• Ability to motivate drivers in a team based environment.<br>• Ability to analyze and interpret map data and extensive knowledge of SoCal cities.<br>• Ability to transmit and enforce DOT regulations and internal policies/procedures.
<p>We are looking for a skilled Dispatcher to join our team in Lansing, Michigan. This position offers an opportunity to play a key role in coordinating transportation services within the public sector. The ideal candidate will possess excellent communication abilities and thrive in a fast-paced environment. This is a split shift role 6am-9am and 2pm-5pm Monday-Friday. You are off on holidays. </p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage transportation schedules to ensure timely service.</p><p>• Communicate effectively with drivers and staff using two-way radios and multi-line phone systems.</p><p>• Provide exceptional customer service, addressing inquiries and resolving issues promptly.</p><p>• Monitor and adjust routes as needed to accommodate changes or emergencies.</p><p>• Maintain accurate records of dispatch activities and transportation logs.</p><p>• Collaborate with public school officials to meet transportation needs and requirements.</p><p>• Troubleshoot and resolve operational challenges to ensure smooth dispatch operations.</p><p>• Relay critical information between drivers, schools, and management in an efficient manner.</p><p>• Uphold safety standards and compliance with transportation regulations.</p>
We are looking for a skilled Dispatcher to join our team on a contract basis in Tustin, California. In this role, you will oversee maintenance coordination for occupied homes, including warranty management and vendor dispatch. This is a short-term opportunity, lasting two months, with a hybrid schedule combining remote and on-site work.<br><br>Responsibilities:<br>• Create and manage work orders and purchase orders using Yardi, ensuring timely execution and closure.<br>• Evaluate vendor reports to determine repair needs and assign tasks accordingly.<br>• Schedule and coordinate maintenance technicians or vendors to address resident requests and resolve issues.<br>• Monitor the progress of repairs and maintenance projects, providing updates to all stakeholders.<br>• Maintain accurate records of maintenance activities and communicate proactively with residents, vendors, and technicians.<br>• Review and approve invoices for purchase orders within assigned approval limits.<br>• Register and track warranties for maintenance equipment and newly built rental homes, ensuring adherence to warranty timelines.<br>• Manage warranty claims for Build-to-Rent communities, including coordinating repairs with builders and communicating with residents.<br>• Organize and maintain warranty databases, tracking expiration dates and ensuring proper documentation.<br>• Oversee the maintenance of community amenities in line with builder warranty policies.
<p>We are looking for an organized and proactive Dispatcher to join our team in Lansing, Michigan. In this Contract role, you will play a key part in ensuring smooth operations by managing communication systems and coordinating transportation services. This position requires excellent multitasking skills and a strong commitment to customer service. This is a 100% onsite role, a split shift, 6am-9am and 2pm-5pm.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate transportation schedules to ensure timely and efficient service delivery.</p><p>• Operate multi-line phone systems and two-way radios to manage communications effectively.</p><p>• Respond promptly to inquiries from public schools and other stakeholders, providing accurate and helpful information.</p><p>• Monitor and track the status of transportation vehicles, ensuring adherence to schedules.</p><p>• Address and resolve customer service issues with professionalism and empathy.</p><p>• Maintain detailed records of dispatch activities and transportation logs.</p><p>• Collaborate with drivers and other team members to address operational challenges.</p><p>• Ensure compliance with company policies and safety regulations during all dispatch activities.</p><p>• Communicate updates and changes in schedules to relevant parties in a timely manner.</p>
We are looking for a dedicated Dispatcher to join our team in Green, Ohio. This position offers an exciting opportunity to coordinate service schedules and ensure smooth communication between customers and technicians. If you thrive in a fast-paced environment and enjoy managing multiple tasks with precision, we encourage you to apply.<br><br>Responsibilities:<br>• Schedule service technicians for customer calls, ensuring timely and efficient dispatching.<br>• Manage service tickets by completing necessary documentation and tracking progress.<br>• Coordinate schedules to optimize technician availability and customer satisfaction.<br>• Answer inbound calls and address customer inquiries with professionalism.<br>• Utilize CRM software and other computer programs to maintain accurate records and streamline operations.<br>• Assist customers by providing updates and resolving scheduling issues.<br>• Monitor service workflows to ensure compliance with company standards.<br>• Collaborate with team members to improve dispatching processes and overall service delivery.
We are looking for an experienced Dispatcher to join our team in Ceres, California. This Contract-to-Permanent position offers an excellent opportunity for a skilled and detail-oriented individual who excels in managing schedules, coordinating operations, and delivering outstanding service within the construction industry. If you thrive in a fast-paced environment and have strong organizational skills, we encourage you to apply.<br><br>Responsibilities:<br>• Coordinate daily schedules and dispatch assignments for field staff to ensure timely project execution.<br>• Answer and manage incoming calls on a multi-line switchboard system, ensuring prompt and detail-oriented communication.<br>• Handle accounts payable tasks, including invoice processing and payment tracking, with accuracy and attention to detail.<br>• Utilize QuickBooks to manage financial records and transactions efficiently.<br>• Communicate effectively in Spanish to conduct business operations and build strong relationships with clients and team members.<br>• Maintain detailed records of work orders, schedules, and operational activities.<br>• Assist in resolving scheduling conflicts by providing solutions and making adjustments as necessary.<br>• Monitor and update field staff on project changes or urgent requests in real-time.<br>• Collaborate with management to improve dispatch processes and enhance workflow efficiency.<br>• Ensure compliance with company policies and procedures in all dispatch-related tasks.
We are looking for a dedicated Dispatcher to join our team in Oakwood Village, Ohio. In this role, you will be responsible for effectively managing communication channels, ensuring timely responses, and maintaining operational efficiency. This is a Contract-to-permanent position, offering the opportunity to transition into a long-term role based on performance.<br><br>Responsibilities:<br>• Coordinate and manage incoming calls, directing them to the appropriate departments or personnel.<br>• Monitor alarm systems and respond promptly to alerts in accordance with company protocols.<br>• Ensure accurate data entry and maintain records in compliance with department standards.<br>• Provide exceptional customer service to address inquiries and resolve issues efficiently.<br>• Follow standard operating procedures to ensure quality and consistency in dispatch operations.<br>• Utilize Microsoft Office applications, including Word and Office 365, to complete daily tasks.<br>• Troubleshoot basic technical issues and escalate more complex problems when necessary.<br>• Maintain professionalism and adherence to the business casual dress code while on-site.<br>• Collaborate with team members to ensure operational goals are met and exceeded.<br>• Assist with training and onboarding as needed to support department objectives.
<p><strong>Service & Dispatch Coordinator – Albany, NY</strong></p><p><br></p><p>We’re seeking a highly organized Service & Dispatch Coordinator to join our team in Albany, NY. This temporary to hire role is perfect for someone who excels in multitasking, thrives in a fast-moving environment, and enjoys being the go-to person for keeping operations running smoothly.</p><p><br></p><p>In this position, you’ll coordinate service schedules, manage essential documentation, and ensure that our clients and team members stay informed every step of the way. Your attention to detail and strong communication skills will help keep our operations on track and our customers satisfied.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Oversee daily dispatch operations to ensure prompt, efficient service delivery.</li><li>Process and track time-and-materials billing with accuracy.</li><li>Answer and route service calls, ensuring issues are followed through to resolution.</li><li>Enter and maintain accurate records in our systems.</li><li>Keep operational files and documentation well-organized.</li><li>Serve as a communication hub between internal teams and external clients.</li><li>Flag and escalate any operational concerns to the right people.</li><li>Monitor progress and workflows to ensure deadlines and procedures are met.</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Strong administrative and operational skills, with a sharp eye for detail.</li><li>Excellent verbal and written communication abilities.</li><li>Ability to juggle multiple tasks while staying organized and calm under pressure.</li><li>Experience in dispatching, scheduling, or service coordination is a plus.</li></ul><p>If you’re ready to bring your skills to a team that values accuracy, communication, and efficiency, give<strong> Mary Christman or Gabrielle Maisonet a call at 518-462-1430. </strong>We’d love to connect with you!</p>
