<p>We are seeking an experienced Senior Salesforce Technical Lead to oversee the design and implementation of scalable Salesforce solutions for our organization. This role involves leading both the technical and administrative aspects of Salesforce, ensuring best practices in coding, architecture, and collaboration with stakeholders to deliver robust technical solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the technical design and implementation of solutions across Financial Services Cloud, Salesforce Industries, Broker Insurance and Revenue Cloud, Marketing Cloud, and Digital Experience.</li><li>Develop and maintain custom code using Apex and Lightning Web Components, as well as automate processes with Flows and Process Builder.</li><li>Maintain and optimize the Salesforce data model to support evolving business processes and scalable growth.</li><li>Administer the Salesforce platform, including user access management, security, data integrity, and overall system configuration.</li><li>Collaborate closely with enterprise architecture and other teams to ensure alignment with corporate technology standards and long-term strategy.</li><li>Support and contribute to Salesforce transformation programs, driving continuous improvement.</li><li>Oversee platform health by monitoring system performance, managing release cycles, and optimizing operations.</li><li>Implement and drive DevOps practices, including CI/CD pipeline management, version control, and environment management.</li><li>Ensure compliance with data governance, security, and regulatory requirements throughout the platform.</li></ul>
<p>We are looking for an experienced Senior Project Manager IT to join our team in Torrance, CA. This role is focused on leading IT projects related to customer-facing digital products, ensuring their successful delivery while fostering collaboration across various teams. As part of a long-term contract position, you will play a vital role in aligning project outcomes with business objectives and driving continuous improvement.</p><p><br></p><p><strong>Job Description</strong></p><p>The IT Project Manager will lead assigned projects and enhancements to new or existing systems following standard SDLC methodology (Agile and Waterfall). Responsibilities include full lifecycle project management, stakeholder communication, technical coordination, and the delivery of customer‑facing digital products.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage project plans, staff tasks, assignments, and progress reporting.</li><li>Track dependencies, risks, and issues; provide timely mitigation plans.</li><li>Facilitate communication between business and IT stakeholders.</li><li>Review, refine, and validate complex business requirements; develop a clear and prioritized backlog.</li><li>Partner with Solution Architects and Technical Leads to review designs.</li><li>Oversee QA planning and execution; coordinate test schedules and timelines.</li><li>Schedule, coordinate, and chair meetings; distribute meeting minutes.</li><li>Create presentations and communication materials for various stakeholders.</li><li>Manage release cycles and post‑launch activities end‑to‑end; support production systems.</li><li>Monitor team performance and provide feedback to ensure transparency for Product Owners and executives.</li><li>Support delivery teams and/or Product Owners in story and task definition.</li><li>Lead continuous improvement through data‑driven Agile retrospectives.</li><li>Maintain accurate and updated team documentation and project artifacts.</li><li>Collaborate with the Product Owner on backlog definition, prioritization, and visibility.</li><li>Partner with developers, designers, QA engineers, and cross‑functional teams to deliver product features.</li><li>Collaborate with other project teams to remove impediments.</li><li>Support Product Owners in stakeholder meetings and solution development.</li></ul><p><strong>Scope of Work</strong></p><p>The Project Manager will work with digital and consumer‑focused applications, supporting Agile delivery and cross‑functional coordination across internal teams, consultants, and vendors.</p><p><br></p><p><strong>What This Person Will Be Working On</strong></p><ul><li>Leading digital‑focused delivery teams aligned with departmental objectives.</li><li>Supporting Agile practices across customer‑facing digital applications.</li><li>Collaborating with IT teams, consultants, and vendors to define goals, backlogs, and roadmaps.</li><li>Managing one or more medium‑ to large‑scale, moderately to highly complex projects.</li><li>Ensuring projects are delivered on time, within budget, and with high quality.</li><li>Creating project plans, assigning tasks, identifying resource needs, conducting quality reviews, and escalating issues as needed</li></ul>
<p>We are looking for a detail-oriented Assistant Project Manager to support the execution of high-voltage electrical construction projects in Mesa, Arizona. In this role, you will assist with all phases of project management, including planning, scheduling, material procurement, and closeout, while ensuring safety, quality, and budgetary goals are met. You will collaborate closely with senior leadership and project teams to ensure all project objectives are successfully achieved. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and manage project documentation, including schedules, submittals, and proposals, to support preconstruction activities.</p><p>• Monitor and enforce compliance with safety protocols, policies, and programs across all project teams and subcontractors.</p><p>• Facilitate regular communication with Senior Project Managers, field staff, and subcontractors to ensure project updates and requirements are addressed.</p><p>• Track and analyze project schedules, budgets, and cost impacts to provide accurate forecasting and reporting.</p><p>• Assist with processing change orders by evaluating cost and schedule adjustments and maintaining detailed records.</p><p>• Coordinate procurement of materials, manage inventory, and oversee subcontractor activities to maintain project timelines.</p><p>• Ensure project budgets are updated and tracked, addressing any modifications or production changes as needed.</p><p>• Prepare and submit payment applications, ensuring accuracy to support cash flow and subcontractor progress tracking.</p><p>• Oversee subcontractor payment approvals, ensuring compliance with lien release requirements and completion percentages.</p><p>• Manage project closeout tasks, including document archiving, warranty manual preparation, and punch list resolution.</p>
<p>We are looking for an experienced IT Manager to oversee technology operations within the gaming industry in Nashua, New Hampshire. This role requires strong leadership and technical expertise to ensure seamless integration between gaming activities and IT systems. The ideal candidate will excel at managing infrastructure while supporting peak gaming schedules.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between operations and IT departments to ensure smooth communication and alignment.</p><p>• Develop and implement strategies to optimize IT systems for peak gaming activities.</p><p>• Manage and maintain Active Directory, ensuring secure and efficient system access.</p><p>• Oversee backup technologies to safeguard critical data and ensure business continuity.</p><p>• Configure and troubleshoot Cisco technologies to maintain reliable network performance.</p><p>• Supervise computer hardware installation and maintenance to support gaming systems.</p><p>• Establish and enforce configuration management practices to maintain system consistency.</p><p>• Monitor IT systems and proactively address issues to minimize downtime.</p><p>• Collaborate with stakeholders to revise and improve schedule rotations for high gaming activity periods.</p><p>• Train and mentor IT staff to enhance team performance and technical capabilities.</p>
<p>We’re looking for an IT Manager with manufacturing experience to keep our systems running smoothly, securely, and on time—just like our production lines. This role will lead IT operations, support plant and corporate users, and partner closely with manufacturing, engineering, and leadership teams. You’ll oversee infrastructure, applications, vendors, and projects while translating business needs into practical, reliable technology solutions. Experience in manufacturing environments is a must, along with strong leadership, problem‑solving, and communication skills. Bonus points if you can fix a system issue before production notices—and still keep your cool when something inevitably breaks at 4:59 PM.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and support IT operations in a manufacturing environment (ERP, networks, systems, security)</li><li>Partner with plant and business leaders to improve efficiency, uptime, and data visibility</li><li>Manage vendors, projects, and continuous improvement initiatives</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>IT management experience in manufacturing or industrial settings</li><li>Strong understanding of ERP systems, infrastructure, and shop‑floor technology</li><li>A calm, solutions‑first mindset (and a sense of humor helps)</li></ul><p><br></p>
<p>Robert Half is hiring an Information Security Manager for our client in Southern Wisconsin. This role will own and advance their enterprise cybersecurity program. This role blends strategy, governance, and operational leadership, with a strong emphasis on risk management and compliance.</p><p><br></p><p>You’ll serve as the primary driver of security maturity across the organization. You're setting direction, managing risk, guiding audits, and ensuring security is embedded into systems, projects, and everyday operations.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Own the organization’s information security program, including policies, controls, and risk framework</li><li>Lead cybersecurity governance and compliance efforts across industry-standard frameworks</li><li>Manage the security risk register and present mitigation strategies to leadership</li><li>Oversee day-to-day security operations performed by IT staff (monitoring, vulnerability management, control implementation)</li><li>Plan and execute annual security roadmaps and improvement initiatives</li><li>Coordinate internal and external audits and maintain audit readiness</li><li>Act as senior lead for security incidents, including escalation, communication, and post-incident reviews</li><li>Ensure security requirements are incorporated into IT systems, cloud platforms, and major technology initiatives</li><li>Provide guidance on high-risk or critical operational systems when security involvement is required</li><li>Lead vendor security assessments and ongoing third-party risk monitoring</li><li>Respond to customer security inquiries and contractual cybersecurity requirements</li><li>Deliver executive-level reporting on security posture, risks, and program progress</li><li>Oversee security awareness training and promote a strong security culture across the workforce</li></ul><p><br></p>
<p>We are looking for an Amazing Accounting Manager/Supervisor. Are you ready for a new role and company in the New Year? </p><p>• Utilize Oracle and BIOne Data Warehouse for end-to-end invoice processing and revenue reconciliation, including preparing and issuing invoices, processing adjustment invoices, and ensuring prompt payment collection.</p><p>• Create and maintain mapping between raw sales data, final statements, Oracle game codes, and revenue account codes to ensure accurate financial reporting.</p><p>• Collect monthly and quarterly statements from First Party Partner (1P) portals for reconciliation, variance identification, and further investigation as required.</p><p>• Coordinate with the Apps Team to ensure the completeness and accuracy of flash sales data and monthly/quarterly statements in BIOne Data Warehouse.</p><p>• Reconcile and balance revenue, deferred revenue, and accrued accounts receivable at month-end closing; investigate and resolve any variances identified.</p><p>• Assist with royalty recoupments, follow up on missing licensor statements, and process related invoices in Oracle.</p><p>• Manage revenue recognition entries using RecVue system to ensure compliance with company policies, including preparing and uploading journal entries for month-end estimated sales accruals and tracking related entries and reversals.</p><p>• Review RecVue system-generated revenue entries and reports as requested by management, and reconcile data based on specific projects, products, and transactions from Oracle.</p><p>• Generate and reconcile assigned revenue-related reports to support accurate financial statements.</p><p>• Provide audit PBC documentation as requested and communicate directly with auditors.</p><p>• Work on ad hoc assignments such as state apportionment analysis and evaluation of Downloadable Content (DLC) value per title.</p><p>• Monitor and distribute daily credit hold reports, release orders, conduct remote deposits and payment applications, send invoices and monthly statements to customers, and collect past due invoices.</p><p>• Process and issue credit memos and invoices for adjustments, sales programs, e-commerce store, and Amazon Seller Central transactions.</p><p>• Create and update customer profiles in Oracle; manage the credit application process for annual credit insurance reviews and submit and track credit coverage and limits for customers.</p><p>• Maintain customer retail certificates and provide credit references as requested.</p><p>• Other duties as assigned.</p>
We are looking for a skilled Desktop Support Manager to oversee helpdesk and desktop operations for a healthcare organization. This long-term contract position is based in West Palm Beach, Florida and involves managing teams, ensuring service delivery excellence, and maintaining endpoint security and compliance. The ideal candidate will have strong technical expertise and leadership experience.<br><br>Responsibilities:<br>• Manage daily operations of the helpdesk and desktop support teams, ensuring incidents and requests are resolved efficiently.<br>• Oversee ticket prioritization, workflow optimization, and adherence to service-level agreements (SLAs) and key performance indicators (KPIs).<br>• Supervise lifecycle management for endpoints, including desktops, laptops, mobile devices, and peripherals.<br>• Implement standardized hardware configurations, software deployment, and endpoint security measures.<br>• Lead and develop a team of helpdesk analysts and technicians, fostering a customer-focused culture.<br>• Monitor service metrics such as ticket trends, resolution rates, and customer satisfaction scores, while producing regular reports.<br>• Ensure compliance with cybersecurity standards, including endpoint security and vulnerability remediation.<br>• Collaborate with vendors and optimize support tools such as ticketing systems and asset management platforms.<br>• Drive automation and self-service improvements to enhance user experience and reduce recurring issues.<br>• Support organizational initiatives, including clinic openings and infrastructure upgrades.
<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume***</strong></p><p><br></p><p>Title: Network Manager (but heavy on Systems, M365, VMware)</p><p>Location: Gardena, CA *hybrid* 1 week onsite, the next remote in that rotation*</p><p>Salary: $120,000- 155,000 + benefits and bonus</p><p>Technical Skills: VMware version 7.0 and higher, M365, Windows Servers, Support, Active Directory, Group Policies, Cisco</p><p><br></p><p>We are looking for a skilled Network Manager to oversee the infrastructure operations and network systems of our clients organization in Gardena, California. The ideal candidate will possess strong leadership abilities and technical expertise to manage a dynamic environment supporting approximately 250 users. This role requires hands-on experience with advanced technologies and a proactive approach to vendor management and team supervision.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize the organization's network infrastructure, ensuring reliable and secure operations.</p><p>• Oversee VMware systems, ensuring they are running on version 7 or newer and meet performance expectations.</p><p>• Administer Active Directory, including assigning group policies and maintaining user account security.</p><p>• Lead a team of 3-4 direct reports, providing guidance, training, and performance evaluations.</p><p>• Supervise vendor relationships, ensuring services align with organizational needs and budgets.</p><p>• Implement and maintain Microsoft 365 Enterprise solutions to enhance productivity and collaboration.</p><p>• Design and maintain network architecture, ensuring scalability and efficiency.</p><p>• Configure and manage Cisco routers and networking systems to support enterprise operations.</p><p>• Monitor system performance and troubleshoot issues to ensure minimal downtime.</p><p>• Develop and enforce IT policies and procedures to uphold security standards.</p>
<p>We are looking for an experienced IT Infrastructure Manager to oversee and support the technology systems across multiple locations. This role focuses on managing IT operations, ensuring system stability, and driving alignment between technology solutions and business goals. The ideal candidate will lead a team, collaborate with business leaders, and maintain a robust IT infrastructure to support critical operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and support IT systems, including networks, servers, enterprise applications, and backups, ensuring seamless operations.</p><p>• Lead and mentor a small team of IT professionals, providing guidance and handling escalations when necessary.</p><p>• Develop and enforce IT policies, procedures, and standards to ensure compliance and system security.</p><p>• Manage vendor relationships and oversee contracts, licensing, and service agreements to optimize costs and standardize operations.</p><p>• Collaborate with business leaders to assess technology needs and implement scalable solutions.</p><p>• Execute day-to-day IT tasks such as system maintenance, troubleshooting, user support, and incident resolution.</p><p>• Maintain an IT infrastructure roadmap, including lifecycle management of hardware, software, and end-user devices.</p><p>• Coordinate on-call coverage, oversee after-hours maintenance, and ensure prompt resolution of critical incidents.</p><p>• Partner with third-party providers to balance internal staffing and outsourced services effectively.</p><p>• Conduct performance evaluations, staff coaching, and regular one-on-one meetings to foster team growth.</p>
We are looking for an experienced IT Manager to oversee and enhance our organization's technology operations in San Antonio, Texas. This role requires a strategic leader with a strong technical foundation and expertise in networking, virtualization, backup solutions, and enterprise platforms such as JD Edwards. The successful candidate will drive innovation, ensure system reliability, and provide leadership to the IT team.<br><br>Responsibilities:<br>• Manage and maintain the organization's IT systems to ensure optimal performance, security, and reliability.<br>• Oversee Cisco networking infrastructure, including configuration and maintenance of routers, switches, firewalls, and VPNs.<br>• Administer enterprise resource planning systems such as JD Edwards, collaborating with stakeholders to streamline processes.<br>• Implement and manage VMware virtualization environments to support scalability and operational efficiency.<br>• Develop and execute backup strategies using Veeam to safeguard organizational data and ensure disaster recovery readiness.<br>• Lead vendor selection and negotiation processes to obtain quality services while optimizing costs.<br>• Establish and enforce IT policies, procedures, and best practices that align with business objectives.<br>• Manage IT budgets, resources, and project timelines to ensure successful delivery of initiatives.<br>• Provide technical leadership and mentorship to the IT team, encouraging continuous growth and improvement.<br>• Ensure compliance with relevant regulatory standards and industry best practices.
<p>Robert Half is partnering with a growing organization in Lafayette seeking a hands-on <strong>IT Manager</strong> with strong experience in <strong>Cisco network technologies</strong> and <strong>technical team leadership</strong>. This role is fully onsite and ideal for someone who thrives in a fast‑paced environment, has a deep understanding of enterprise-level networking, and is ready to lead an infrastructure team to the next level of operational excellence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and mentor a team of network and systems technicians/engineers.</li><li>Oversee daily IT operations with a focus on <strong>Cisco routing, switching, wireless, and security technologies</strong>.</li><li>Architect, implement, and maintain core network infrastructure.</li><li>Manage projects related to upgrades, expansions, and system improvements.</li><li>Ensure network reliability, uptime, and best‑practice configurations.</li><li>Collaborate with leadership to align technology with business objectives.</li><li>Maintain documentation, standards, and operational processes.</li><li>Manage vendor relationships, procurement, and budgeting for the IT department.</li></ul><p><br></p><p><strong>Preferred Qualifications</strong></p><ul><li>Cisco certifications (CCNA, CCNP, etc.).</li><li>Experience managing hybrid or enterprise environments.</li><li>Background in ITIL, change management, or formalized support processes.</li><li>Ability to lead infrastructure modernization initiatives.</li></ul><p><br></p><p><strong>What’s in It for You</strong></p><ul><li>Competitive full-time salary</li><li>Excellent benefits package</li><li>Opportunity to lead a high-impact technology team</li><li>Stable organization with strong career growth potential</li><li>Fully onsite environment with strong collaboration and visibility</li></ul><p><br></p>
<p>We are looking for an experienced Infrastructure Lead/Manager to join a growing team in Roseville, Minnesota. In this role, you will oversee critical IT operations, focusing on security, systems management, and network technologies. This is an excellent opportunity to contribute to a dynamic organization while implementing innovative solutions and driving strategic initiatives. This role will manage 1 person. They offer a phenomenal benefits package which includea a significant contribution yearly to your 401k plan as well as a very generous yearly bonus!</p><p><br></p><p>Responsibilities:</p><p>• Design and manage hybrid cloud and on-premises infrastructure, including Microsoft Azure, Entra ID, Active Directory, and networking systems.</p><p>• Administer VMware virtualization platforms, including Horizon View deployments, ESXi clusters, storage configurations, and host management.</p><p>• Oversee endpoint security tools such as Crowdstrike, ThreatLocker, and Abnormal AI while conducting vulnerability assessments and responding to incidents.</p><p>• Lead major IT projects, including custom software development, application maintenance, and integration of homegrown solutions.</p><p>• Coordinate network expansions for multiple office locations, including hardware setup and vendor collaboration.</p><p>• Provide advanced support for helpdesk issues, including participation in an after-hours on-call rotation.</p><p>• Develop and maintain documentation, including runbooks, escalation procedures, and security policies.</p><p>• Evaluate and onboard third-party vendors for managed services and backup solutions.</p><p>• Mentor less experienced IT staff and contribute to long-term strategic planning and technology initiatives.</p>
We are looking for an experienced Tech Support Manager to lead the implementation, testing, and training of cutting-edge technologies and software within the Manufacturing Department. This role is vital to ensuring the department operates efficiently while preparing for future growth. The successful candidate will collaborate with key stakeholders to maintain and improve systems and processes. <br> Responsibilities: • Manage the deployment, maintenance, and optimization of software programs used in the Manufacturing Department, including tools such as Revit, Navisworks, Revizto, and other emerging technologies. • Collaborate with the Virtual Construction Operations Manager and Director of Manufacturing to evaluate, test, and select new software and equipment. • Provide technical troubleshooting and timely resolution for software and hardware issues within the Manufacturing Department. • Coordinate with the IT Department to ensure updates and deployments of current software programs are seamless and effective. • Conduct beta testing of new programs and offer insights and recommendations prior to implementation. • Train team members on existing software tools and newly adopted technologies to ensure efficient utilization. • Regularly communicate with leadership to deliver progress updates and propose innovative solutions. • Identify opportunities to improve processes and enhance the functionality of existing systems. • Oversee the integration of software, hardware, and tooling between the fabrication shop and Virtual Construction systems. • Document processes, training materials, and implementation procedures to ensure consistency and knowledge retention. Medical, dental, and vision insurance 401(k) plan with company match Health Savings and Flexible Spending Accounts Company-paid life and disability insurance (STD/LTD) Paid Time Off (PTO) beginning at 120 hours annually for permanent employees Seven paid holidays plus one floating holiday Employee Assistance Program detail oriented development support and tuition reimbursement Employee referral program Wellness program and employee events
<p>We are seeking an experienced Digital Product Manager to join a well-established financial institution in the Richmond, VA area. You will be part of a dynamic team centered culture that encourages an entrepreneurial mindset and spirit. This role involves collaborating with diverse teams to create and implement digital strategies that drive business growth and enhance customer experiences. You will play a pivotal role in shaping the digital roadmap, establishing partnerships, and ensuring products meet strategic objectives.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute digital strategies and roadmaps tailored to business needs and future growth objectives.</p><p>• Evaluate external digital platforms and recommend partnerships to enhance capabilities.</p><p>• Identify opportunities for leveraging digital techniques to achieve strategic goals and prioritize required capabilities.</p><p>• Create business cases and requirements for digital initiatives, driving them through execution.</p><p>• Ensure customer and employee feedback informs product features to align with business outcomes and architectural roadmaps.</p><p>• Set and manage goals, key performance indicators, and metrics to track success.</p><p>• Collaborate with Marketing teams to support acquisition, product positioning, promotions, and onboarding of digital products and services.</p><p>• Conduct research to understand customer digital needs, industry trends, and best practices while assessing competitive movements.</p><p>• Present strategic recommendations and data insights to senior management to gain buy-in.</p><p>• Prioritize product requirements, coordinate release plans, and translate business needs into technical specifications for implementation.</p>
<p>We are seeking an experienced Low Voltage Service Manager to join our team in Land O'Lakes. This contract role provides the opportunity to oversee technical operations and manage technicians within a dynamic and rapidly growing company. You will play a vital role in ensuring smooth daily operations and maintaining high standards of service delivery.</p><p><br></p><p>Responsibilities:</p><ul><li><strong>Lead and develop teams</strong>: Guide, train, and promote professional standards for service technicians and coordinators, fostering a culture of accountability, respect, and adaptability.</li><li><strong>Operational excellence</strong>: Oversee scheduling and dispatch, ensure jobs are delivered on time and to quality standards, identify process gaps, and implement improvements.</li><li><strong>Customer relationship management</strong>: Act as main escalation point for service issues, communicate clearly and professionally with stakeholders, and prioritize speedy, solutions-oriented resolution.</li><li><strong>Compliance and documentation</strong>: Maintain strict adherence to local codes, safety standards, and company policies while ensuring thorough and accurate service records and documentation.</li><li><strong>Financial oversight</strong>: Monitor department budget, labor costs, profitability, and report performance metrics, seeking opportunities for growth and operational efficiency.</li><li><strong>Maintenance program leadership</strong>: Design, implement, and continuously improve preventive maintenance programs, service agreements, and inspection schedules, working with sales to drive renewals and retain customers.</li></ul><p><br></p>
<p><strong>A confidential public-sector client in the Sacramento area is seeking an experienced IT Manager to lead technology operations supporting a 24/7 environment. </strong>This role combines strategic leadership with hands-on operational oversight and is ideal for an IT leader who values people-first leadership, operational excellence, and the delivery of secure, highly available, and resilient technology services.</p><p><br></p><p>The position is <strong>hybrid</strong>, working a few days per week in the Sacramento office, and offers an outstanding benefits package including a <strong>company car with employer paid gas card</strong>, <strong>excellent medical, dental, and vision coverage for the entire family (majority employer-paid)</strong>, and <strong>employer-paid CalPERS pension benefits</strong>.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Lead and oversee enterprise IT operations in a 24/7 mission-critical environment</li><li>Supervise system operations to meet milestones, deliverables, and performance standards</li><li>Lead IT teams across infrastructure, networking, desktop support, telephony, security, servers, and applications</li><li>Oversee system design, implementation, testing, maintenance, and modernization initiatives</li><li>Lead new project analysis and implementation, ensuring smooth transition to operations with proper documentation</li><li>Develop and implement workflow and process improvements, including documentation, monitoring, and reporting</li><li>Investigate and resolve system issues, driving continuous improvement and system reliability</li><li>Manage IT budgets, vendors, contracts, and service providers</li><li>Provide regular updates and status reports to executive leadership</li><li>Balance long-term technology planning with day-to-day operational leadership</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are seeking a Product Manager to support the execution of our Conversational AI initiatives, specifically the Chat Bot Assistant. This role focuses on journey mapping, requirement writing, user story creation, UAT, and release management to ensure timely delivery of high-quality chatbot experiences. You will work closely with the Senior Product Manager, Conversation Designer, Authors and cross-functional teams to translate strategic goals into actionable deliverables.</p><p>What You’ll Do</p><p>• Translate product vision and high-level requirements into detailed conversational requirements, user stories and acceptance criteria</p><p>• Partner with engineering and QA teams to manage sprint planning and ensure timely delivery.</p><p>• Coordinate and execute User Acceptance Testing (UAT) for chatbot features and flows.</p><p>• Support release management activities, including documentation and stakeholder communication</p><p>• Work with conversational designers and NLP specialists to refine intents, utterances, and taxonomy</p><p>• Validate chatbot responses and ensure alignment with conversational design principles</p><p>• Act as a liaison between technical teams and business stakeholders to ensure clarity and alignment</p><p>• Provide regular updates on progress, risks, and dependencies</p><p>• Maintain and groom the product backlog in collaboration with engineering and design teams</p>
We are looking for an experienced IT Manager or Director to oversee the technological operations of our manufacturing facility in Black Creek, Georgia. In this role, you will lead the IT team, manage infrastructure and systems, and ensure the security and efficiency of all technology processes. This position requires a strategic thinker who can align IT initiatives with business goals while fostering a collaborative and innovative environment.<br><br>Responsibilities:<br>• Provide strategic leadership to the IT team, including mentoring staff and conducting performance evaluations.<br>• Manage IT infrastructure, including servers, networks, storage systems, and cloud environments, to ensure optimal functionality.<br>• Oversee cybersecurity measures such as firewalls, endpoint protection, and identity management to safeguard systems and data.<br>• Ensure compliance with industry standards and regulatory requirements, including disaster recovery and business continuity planning.<br>• Monitor and enhance service desk operations, ensuring efficient ticket resolution and adherence to service level agreements (SLAs).<br>• Develop and implement technology initiatives that modernize systems and improve operational performance.<br>• Collaborate with vendors to procure hardware and software solutions, ensuring value and reliability.<br>• Analyze IT workflows and implement automation to increase efficiency and reduce recurring issues.<br>• Maintain detailed documentation for systems, processes, and configurations to support organizational knowledge.<br>• Lead project management efforts, ensuring successful implementation of IT-related projects within scope and budget.
<p>The Manager of Information Technology will own and oversee internal IT operations and infrastructure while strengthening the firm’s cybersecurity posture in partnership with an outsourced vCISO provider. Reporting to the Head of AI & Technology Solutions, this role sits within the AI & Technology Solutions team and partners closely with Product and Data leadership to align IT systems with future workflows and AI initiatives.</p><p>This position is central to building a modern, reliable, and secure technology environment that enables seamless collaboration and world-class user experience. The firm operates on a hybrid model, with a strong preference for spending at least three days per week in the Chicago office in coordination with leadership.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Elevate Internal Technology Experience</p><ul><li>Significantly improve internal satisfaction with technology and tech support</li><li>Ensure team members feel supported, empowered, and unencumbered by avoidable technical issues</li><li>Collect and act on ongoing feedback to continuously improve the user experience</li></ul><p>Manage Managed Service Provider (MSP)</p><ul><li>Oversee the firm’s MSP and ensure SLAs are consistently met or exceeded</li><li>Drive a high-touch, white-glove support culture</li><li>Own vendor contracts and renewals across hardware, software, cybersecurity, and IT services</li><li>Hold MSP and security partners accountable through structured performance reviews</li><li>Lead quarterly MSP and vCISO alignment sessions</li><li>Step in hands-on when needed to expedite resolutions or validate MSP work</li></ul><p>Own IT Infrastructure</p><ul><li>Manage hardware lifecycle planning, procurement, and inventory</li><li>Coordinate onboarding and offboarding in partnership with HR and external partners</li><li>Administer core platforms including Google Workspace, Slack, Box, Microsoft 365, and other key applications</li><li>Ensure strong identity and access management through Okta</li><li>Oversee JAMF or Intune policies with MSP support</li><li>Maintain accurate internal documentation, runbooks, and system records</li><li>Handle escalated troubleshooting as needed</li></ul><p>Cybersecurity Leadership</p><ul><li>Serve as the internal point of contact for information security</li><li>Conduct basic internal checks including device compliance, MFA enforcement, and endpoint security</li><li>Partner with vCISO providers on threat monitoring, SIEM/log reviews, risk and vulnerability assessments, and incident response planning</li><li>Support evaluation and selection of vCISO partners</li><li>Ensure clear alignment and execution of security responsibilities across vendors</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>We are seeking an experienced <strong>Mail Engineer</strong> to support enterprise‑level Messaging and Mobile Device Management (MDM) services for a federal program. This role focuses on the design, configuration, integration, testing, release, maintenance, and support of Microsoft O365 Cloud, Exchange, Intune/Apple Business Manager, Azure, and related security and compliance systems. This hybrid role requires two days onsite weekly in Washington, DC.</p><p><br></p><p><strong>Duration:</strong> 6 Months (Possible Extension)</p><p><strong>Work Location:</strong> Washington, DC (Hybrid – 2 days onsite per week)</p><p><strong>Clearance:</strong> Public Trust (must be able to obtain)</p><p><strong>Schedule:</strong> Standard Business Hours</p><p><strong>On-Call:</strong> Yes – 24/7 rotation</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide support across Microsoft O365 Cloud, Exchange, Intune with Apple Business Manager, Azure, OneDrive for Business, Outlook, Office Suite, and Microsoft Security & Compliance solutions.</li><li>Collaborate with Service Desk, Incident Management, Desktop Engineering, Application Hosting, Executive Support, and Infrastructure teams to ensure service availability and customer satisfaction.</li><li>Manage incident requests and restorations, including queue management, SLA adherence, and full lifecycle resolution.</li><li>Coordinate changes and releases for Mail and MDM services including architecture, configuration, scheduling, risk analysis, approvals, testing, deployment, and monitoring.</li><li>Fulfill requests for role‑based access, permissions, distribution groups, availability, and feature functionality.</li><li>Support critical incident, event, problem, configuration, and change management processes.</li><li>Conduct root cause analysis, create workarounds, and resolve issues in partnership with hosting, infrastructure, and third‑party vendors.</li><li>Assess, report, and remediate security vulnerabilities, patches, upgrades, email blocking, and other threat‑reduction measures.</li><li>Monitor and report on performance, licensing, access, and capacity; recommend optimization solutions.</li><li>Maintain and update system designs, architecture documents, SOPs, work instructions, and knowledge articles.</li><li>Manage daily operational reporting, communications, and risk management for stakeholders</li></ul>
<p>Own the vision and execution of enterprise inventory management software used in complex, real‑world supply chain environments. This role blends strategic product leadership with hands‑on collaboration across engineering, marketing, and executive stakeholders to deliver impactful, market‑ready SaaS solutions. responsible for guiding an assigned platform product across its full lifecycle—from product definition and roadmap creation through development, release, and market introduction. This role works closely with engineering, leadership, sales, marketing, and customers to translate business needs and market opportunities into actionable product requirements.</p><p><br></p><p>The ideal candidate brings strong experience with enterprise SaaS products in the inventory or supply chain domain and is comfortable balancing customer needs, technical constraints, and business strategy in an Agile environment. Develop deep product, customer, and industry knowledge to inform product decisions</p><p><br></p><ul><li>Own and manage the end‑to‑end product lifecycle, from concept through release</li><li>Define product vision, roadmaps, workflows, and success metrics</li><li>Gather and synthesize requirements from executives, sales, marketing, customers, and internal stakeholders</li><li>Translate product vision into clear Agile backlogs, user stories, and usage scenarios</li><li>Partner with engineering teams through backlog management, iteration planning, and prioritization</li><li>Collaborate with QA to validate functional specifications and ensure release quality</li><li>Benchmark product functionality against competitors and market expectations</li><li>Define, track, and report key performance indicators to measure product success</li><li>Support product positioning and messaging to clearly differentiate solutions in the marketplace</li><li>Create standard product documentation including market requirements, product requirements, and business cases. </li></ul>
<p>We are looking for an experienced ERP Integration Manager to lead and optimize enterprise-wide reporting and analytics systems in Oconomowoc, Wisconsin. In this role, you will collaborate across multiple departments, including Finance, Supply Chain, and Manufacturing, to implement data-driven solutions that strengthen decision-making and operational efficiency. Your ability to bridge communication between business stakeholders and technical teams will be essential in driving successful outcomes. <strong>This role is a direct hire opportunity and requires a full onsite schedule, and no visa-sponsorship is offered at this time. </strong></p><p><br></p><p>Responsibilities:</p><p>• Develop and execute strategies for enterprise-wide ERP analytics and reporting that align with organizational goals.</p><p>• Lead initiatives involving predictive and prescriptive analytics, incorporating advanced technologies like AI.</p><p>• Optimize and manage ERP systems to enhance real-time analytics, forecasting, and automation capabilities.</p><p>• Collaborate with stakeholders to translate business needs into actionable insights using tools such as Tableau.</p><p>• Oversee training programs to enhance user proficiency with ERP analytics tools and methodologies.</p><p>• Manage vendor and consultant relationships to ensure productive engagements that meet strategic objectives.</p><p>• Drive decision-making processes in matrix environments by coordinating efforts across multiple teams.</p><p>• Troubleshoot and resolve hardware and software issues related to ERP systems.</p><p>• Ensure the security and reliability of IT systems, including implementing backup and disaster recovery protocols.</p><p>• Monitor and maintain servers, networks, and firewalls to ensure a seamless IT infrastructure.</p>
We are looking for a skilled Content Systems Manager to join our team in Woodland Hills, California. This long-term contract position requires a proactive, detail-oriented individual who can oversee the development, implementation, and maintenance of content models, data schemas, and taxonomy structures. You will collaborate extensively with internal teams and external vendors to ensure the seamless integration and consumption of content within our systems.<br><br>Responsibilities:<br>• Manage and prioritize user stories and backlog capacity to ensure timely delivery of high-priority features while reducing technical and content-related debt.<br>• Translate business stakeholder needs into actionable acceptance criteria that align with enterprise branding and technology standards.<br>• Assist in overseeing enterprise-wide content architecture and automation projects while developing a comprehensive understanding of the content lifecycle.<br>• Coordinate and oversee successful data imports, content audits, and manual content entry tasks, providing direct assistance when needed.<br>• Collaborate with technical editors and managers to maintain data hygiene and ensure content accuracy.<br>• Troubleshoot basic issues for business users and escalate unresolved matters to appropriate technical teams.<br>• Build rapport and foster cross-functional collaboration to streamline processes and achieve team goals.<br>• Ensure adherence to workplace policies, meeting preparation, and timely responsiveness to supervisor and staff requests.<br>• Document workflows and technical specifications, including annotated wireframes and diagrams, for diverse audiences.
<p>We are seeking a <strong>hands-on technical manager</strong> to lead and actively contribute to the design, implementation, and operation of enterprise IT infrastructure. This role combines leadership with deep technical expertise, focusing on <strong>data center technologies, networking, virtualization, and cloud platforms</strong> to ensure reliability, performance, and security across hybrid environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as a <strong>technical lead</strong>, actively configuring, troubleshooting, and optimizing infrastructure systems.</li><li>Manage and participate in the administration of <strong>data center technologies</strong>, including servers, storage, and <strong>VMware virtualization</strong>.</li><li>Design and maintain <strong>enterprise networking solutions</strong>, including <strong>SD-WAN</strong>, network segmentation, and advanced security practices.</li><li>Lead <strong>cloud architecture and migration projects</strong>, with hands-on experience in <strong>Azure</strong> and hybrid cloud environments.</li><li>Implement and manage <strong>Infrastructure as Code (IaC)</strong> and <strong>DevOps practices</strong> for automation and scalability.</li><li>Ensure operational excellence, cybersecurity resilience, and compliance with industry standards.</li><li>Collaborate with cross-functional teams to deliver secure, reliable, and cost-effective technology solutions.</li><li>Mentor and guide team members while remaining actively involved in technical execution.</li></ul><p><br></p>
