<p>We are looking for a skilled QA Automation Engineer to join our clients remote team. In this role, you will focus on creating and executing automated test cases to ensure the quality and reliability of software applications. The ideal candidate will have strong expertise in automation tools and frameworks, along with a solid understanding of manual testing methodologies.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and execute automated test cases using Java frameworks and tools like Selenium.</p><p>• Perform black box and gray box testing to identify software defects and ensure product functionality.</p><p>• Collaborate with the development team to enhance testing strategies for SharePoint, React applications, and Azure Cloud solutions.</p><p>• Write and maintain clear and comprehensive documentation for all testing processes and results.</p><p>• Conduct manual testing as needed to support automation efforts and verify application performance.</p><p>• Analyze test results and work closely with developers to resolve issues and improve code quality.</p><p>• Implement and refine quality assurance processes to align with industry standards.</p><p>• Ensure test coverage across all critical areas of the software, including browser compatibility and integration points.</p><p>• Stay updated on emerging tools and technologies to enhance testing capabilities.</p><p><br></p><p> </p><p><strong><u>Core Benefits: </u></strong></p><p><strong>M/D/V </strong></p><p><strong>ST/LT/Disability Insurance</strong></p><p><strong>Retirement Plan: </strong>401k with matching program, profit sharing contribution</p><p><strong>PTO/Holidays/Sick Time: </strong>15 days of PTO per year, 10 paid holidays</p>
<p>Robert Half is seeking a Quality Assurance (QA) Automation Developer to support a client based in Seattle, Washington. The ideal candidate will have hands-on experience with automation and manual testing, solid knowledge of Java frameworks, and familiarity with modern cloud and web technologies. You will play a key role in ensuring the delivery of high-quality applications by developing test strategies, executing test cases, and leveraging automation to improve efficiency.</p><p><strong> </strong></p><p><br></p><p><strong>Duration:</strong> 6-month contract</p><p><strong>Location:</strong> 100% remote</p><p><strong>Schedule:</strong> Monday - Friday Core Hours PST </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Design, develop, and execute automated test scripts using <strong>Selenium</strong> and Java frameworks.</li><li>Perform <strong>black box, gray box, and manual testing</strong> to validate application functionality, performance, and reliability.</li><li>Create, maintain, and document detailed <strong>test cases, test plans, and defect reports</strong>.</li><li>Collaborate with developers, product managers, and other stakeholders to identify and resolve issues.</li><li>Support continuous integration and deployment processes in <strong>Azure Cloud</strong> environments.</li><li>Test and validate applications with <strong>React-based front-end</strong> technologies.</li><li>Utilize <strong>SharePoint</strong> for documentation, collaboration, and reporting.</li><li>Contribute to QA best practices, standards, and process improvements.</li></ul>
<p>The candidate will be responsible for collaborating with other members of software development team and operational stakeholders to conduct end to end functional, regression, performance and security tests. The candidate will also play a key role reviewing and refining business and product requirements and delivering high quality software on time within a fast paced and high growth environment.</p><p><br></p><p>The role involves collaborating effectively with software engineers, quality assurance, project management, and operational stakeholders to deliver high quality software.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Collaborating effectively with software engineers, quality assurance, project management, operational stakeholders to deliver high quality software.</li><li>Reviewing business and product requirements and providing feedback.</li><li>Designing and documenting test cases and conducting end to end functional, regression, performance and security tests.</li><li>Designing and implementing QA automation.</li><li>Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”).</li></ul><p><br></p><p><strong>Qualifications:</strong></p><p><br></p><ul><li>Bachelor’s degree in computer science, engineering, information system or a related field from a leading university.</li><li>Skilled at communicating and collaborating with other members of development teams.</li><li>Independent problem-solving and troubleshooting skills.</li><li>2+ years of hands-on experience with end to end functional and regression testing of web based applications.</li><li>1+ year of experience in SQL, C# or Java, HTML, CSS and JavaScript.</li><li>1+ year of experience in QA automation tools such as selenium.</li><li>Experience in Agile and SDLC.</li><li>Experience with issue tracking systems such as JIRA.</li><li>Experience in continuous integration (CI) and continuous delivery (CI) with tools such as BamBoo, Jenkins, ZooCity, etc.</li><li>Experience in pharmacy, healthcare, HIPAA/HITRUST or security is a plus</li></ul><p><br></p>
<ul><li>Design, build, and maintain scalable test automation frameworks using tools such as Playwright, Appium, Selenium, Cypress, and others.</li><li>Collaborate with cross-functional teams to define test strategies and ensure comprehensive test coverage.</li><li>Develop and maintain automated test scripts in Java, JavaScript, and C#.</li><li>Integrate automated tests into CI/CD pipelines to support continuous delivery.</li><li>Analyze test results, identify root causes, and drive resolution of issues.</li><li>Mentor and support junior engineers, fostering a culture of continuous learning and improvement.</li><li>Communicate effectively with stakeholders to report progress, risks, and quality metrics.</li><li>Solid Manual testing skills.</li><li>Ability to understand and articulate complicated requirements for test case creation.</li></ul><p><br></p>
We are looking for a Senior Software Engineer to lead the development and deployment of enterprise-level software solutions. This role focuses on delivering high-quality, secure, and efficient systems while ensuring their ongoing maintenance and optimization. The ideal candidate will also provide strategic technical guidance to senior leadership, evaluate emerging technologies, and foster innovation within the team.<br><br>Responsibilities:<br>• Oversee code deployments across multiple product teams, including cloud-based, mobile, and on-premise applications.<br>• Manage the release repository and maintain documentation for build and release procedures.<br>• Plan and execute release governance, risk assessments, milestone tracking, and production readiness reviews.<br>• Provide strategic technical advice to senior management regarding long-term systems planning and the adoption of new hardware and software.<br>• Conduct research on emerging technologies to enhance security, improve operations, and streamline deployment processes.<br>• Lead and guide both local and offshore teams to deliver technical support and maintain operational effectiveness.<br>• Develop and enforce policies and procedures to ensure the quality and security of application development and system administration.<br>• Collaborate with business units and technology vendors to implement and support technology solutions that meet organizational needs.<br>• Identify opportunities for operational improvements through the use of advanced technologies.<br>• Perform additional duties as assigned to support the organization's objectives.
<p><strong>Position Overview</strong></p><p>We are seeking an experienced <strong>Salesforce Developer III (Senior)</strong> to join our team. This role focuses on designing, developing, and implementing Salesforce solutions across multiple platforms. The ideal candidate will have deep technical expertise, hands-on Salesforce experience, and the ability to mentor junior developers while contributing to enterprise-level architecture and integration initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and unit test Salesforce components using Apex, Lightning Web Components (LWCs), Flows, and Triggers.</li><li>Collaborate with DevOps, QA, and cross-functional teams to resolve code and configuration-based defects.</li><li>Lead proof-of-concept initiatives with architects to evaluate new designs, integration patterns, and best practices.</li><li>Enhance DevOps processes, CI/CD pipelines, and test automation frameworks.</li><li>Evaluate Salesforce capabilities and third-party vendor solutions by developing prototypes or proof-of-concept implementations.</li><li>Ensure alignment with enterprise integration concepts such as event processing and API interactions.</li></ul>
We are looking for an experienced Business Analyst III to join our team on a long-term contract basis in West Des Moines, Iowa. In this role, you will leverage your expertise to analyze business processes, define requirements, and collaborate with stakeholders to deliver impactful solutions. You will play a pivotal role in ensuring operational efficiency and driving successful outcomes across projects.<br><br>Responsibilities:<br>• Investigate, analyze, and resolve production processing issues to improve departmental efficiency.<br>• Serve as a liaison between business units and IT teams to coordinate system changes and enhancements.<br>• Collaborate with stakeholders to understand and scope project and system requirements.<br>• Analyze business processes and system challenges, providing actionable recommendations for improvement.<br>• Develop and execute comprehensive testing plans, ensuring solutions meet business needs.<br>• Train new employees and end-users on system operations and procedures.<br>• Prepare and distribute documentation detailing system changes and enhancements.<br>• Provide mentorship and guidance to entry-level Business Analysts to foster growth.<br>• Support cross-functional teams, including IT and Quality Assurance, to achieve project objectives.<br>• Take on additional responsibilities to support departmental and organizational goals as needed.
<p>We are looking for a detail-oriented Quality Assurance Tester to join our client. In this long-term contract position, you will play a critical role in ensuring electronic products meet stringent functional, electrical, and quality standards before reaching customers. This position involves hands-on testing, troubleshooting, and collaboration with cross-functional teams to maintain product reliability and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive electrical and functional tests on finished electronic products using advanced test equipment, fixtures, and software tools.</p><p>• Analyze test results, identify anomalies or failures, and escalate concerns for corrective action.</p><p>• Perform troubleshooting and re-testing to confirm resolution of identified issues.</p><p>• Adhere to established testing procedures, safety guidelines, and work instructions to ensure consistent results.</p><p>• Maintain detailed records of test results, logs, and quality documentation for internal and external compliance.</p><p>• Collaborate closely with Quality, Manufacturing/Product Engineering, and Production teams to address testing or product-related challenges.</p><p>• Support the calibration, preventive maintenance, and optimization of testing equipment and processes.</p><p>• Ensure all testing activities comply with company standards, ISO 9001/14001 requirements, and relevant safety regulations.</p><p>• Participate in continuous improvement initiatives to enhance testing procedures and product</p>
<p>Design and execute performance and load tests using LoadRunner and JMeter.</p><p>Analyze results to uncover bottlenecks, latency issues, and scalability limits.</p><p>Collaborate with developers, architects, and fellow Q/A engineers to define performance KPIs and test strategies.</p><p>Build and maintain realistic test environments and data sets.</p><p>Integrate performance testing into CI/CD pipelines for continuous validation.</p><p>Participate in sprint planning, design reviews, and production troubleshooting.</p><p>Stay current with performance testing trends, tools, and best practices.</p>
We are looking for a skilled Quality Assurance Tester to join our team in Newark, New Jersey, for a long-term contract position. In this role, you will play a critical part in ensuring the success of testing activities within a higher education environment. You will work closely with implementation partners, stakeholders, and project teams to develop and execute test strategies, manage defects, and ensure seamless integration across functional areas.<br><br>Responsibilities:<br>• Collaborate with implementation partners to define test scopes and align them with project milestones and timelines.<br>• Oversee defect management, resolution tracking, and regression testing to maintain system integrity.<br>• Develop and co-manage comprehensive test strategies, including test case creation, roles, responsibilities, and tool usage.<br>• Provide timely reporting on test results to consultants, workstream leads, and stakeholders, contributing to issue resolution.<br>• Maintain detailed records of test plans, issue logs, and resolutions using designated tools.<br>• Support data conversion, integration, and reporting teams by validating testing processes and outcomes.<br>• Coordinate and participate in core team and cross-functional meetings to communicate overall testing progress.<br>• Plan, schedule, and facilitate testing sessions while escalating critical issues to project leadership.<br>• Lead the development and prioritization of test cases, ensuring dependencies and outcomes are clearly defined.<br>• Collaborate with business users, workstream leads, and partners to ensure alignment across functional areas such as HR and Finance.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a DevOps II Engineer<strong> (contract).</strong> In this role, you will design, implement, and maintain our infrastructure and deployment pipelines. Collaborate closely with development, operations, and security teams, you will ensure seamless integration and delivery of our applications. <strong>This role is hybrid in Austin, Tx. You must already live in Austin.</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with software engineers and cross-functional project teams to design, build, and maintain scalable software delivery pipelines and infrastructure using tools such as Ansible, Chef, Azure DevOps, and Docker.</li><li>Automate build, deployment, and testing processes by applying modern CI/CD methodologies to streamline development workflows.</li><li>Monitor application performance, troubleshoot issues, and work closely with lead engineers to implement optimizations and resolve incidents.</li><li>Document system architecture and DevOps workflows and contribute technical insights to user guide development and documentation efforts.</li><li>Support system automation efforts, including installation processes and post-deployment troubleshooting for customer-reported issues.</li><li>Actively participate in daily scrum meetings, providing clear updates on progress and blockers to ensure team alignment.</li><li>Investigate and resolve automation-related bugs reported by customers, delivering timely and effective solutions.</li><li>Stay current with emerging technologies and industry trends, recommending improvements to enhance system efficiency and reliability.</li><li>Participate in code reviews to ensure solutions adhere to industry best practices and maintain high standards of quality.</li><li>Collaborate across engineering, QA, and product teams to drive automation initiatives and provide consistent progress updates.</li></ul>
<p>Our client in Wisconsin has an immediate and critical opening for a Senior Software Engineer to join their team on a long-term contract. They are looking to bring in a staff engineer-level individual who not only writes excellent code but also provides technical leadership, mentorship, and strong partnership with their in-house Architect.</p><p><br></p><p>This is not a heads-down coding role—this is a seat at the table for someone who can guide and direct work across a team, own design responsibilities, and jump in with hands-on development as needed. You’ll help shape technical strategy while also staying close to delivery.</p><p><br></p><p>What You’ll Be Doing:</p><p>Lead technical efforts in a collaborative Scrum team environment.</p><p><br></p><p>Partner closely with the Architect to co-own solution design and implementation.</p><p><br></p><p>Provide guidance and task direction to other engineers while contributing code yourself.</p><p><br></p><p>Bring proactive energy to problem-solving—someone who speaks up, shares ideas, and drives initiatives forward.</p><p><br></p><p>Balance and bridge cloud and on-premise environments with a strong understanding of DevOps and platform capabilities.</p><p><br></p><p>Support modern application architecture using tools like Kafka, GitHub, SQL Server, and OpenShift.</p><p><br></p><p>Must-Have Technical Skills:</p><p>Java (Core & Frameworks)</p><p><br></p><p>SQL Server</p><p><br></p><p>GitHub</p><p><br></p><p>OpenShift</p><p><br></p><p>Kafka</p><p><br></p><p>Cloud & On-Premise Development (on-premise is critical)</p><p><br></p><p>DevOps & Test Automation exposure</p><p><br></p><p>Working in Agile/Scrum teams</p>
<p>The Data Operations & Automation Specialist is responsible for optimizing the use of internal and external data across the organization’s core financial systems. This role manages data exchanges, ensures seamless integration with third-party platforms, and supports the development of business intelligence (BI) solutions. The Specialist leads automation initiatives, oversees accurate and timely reporting, and provides technical expertise to enable data-driven decision-making across the organization.</p><p><br></p><p>Essential Duties & Responsibilities</p><ul><li>Oversee and support the organization’s core financial system, including monitoring performance, resolving issues, and ensuring compliance with security standards.</li><li>Serve as the primary point of contact for users, providing guidance, troubleshooting, and technical expertise.</li><li>Lead the implementation of Robotic Process Automation (RPA) and Digital Process Automation (DPA), including process discovery, scripting, testing, deployment, and support.</li><li>Collaborate with cross-functional teams to analyze data and processes, supporting data-driven decision-making.</li><li>Develop, automate, and maintain BI reporting solutions to provide actionable insights.</li><li>Identify opportunities for automation and streamline manual processes through scripting and system enhancements.</li><li>Manage data transfers and integrations between core systems, third-party applications, and internal platforms.</li><li>Support and maintain SQL databases for server-based applications.</li><li>Test and maintain disaster recovery processes to ensure business continuity.</li><li>Assist in evaluating, testing, and deploying new hardware and software systems.</li><li>Partner with departments to design and deploy reports and dashboards that enhance operational efficiency.</li></ul><p><br></p>
<p>We are looking for an experienced Quality Test Engineer III to join our remote team. Must be based in Illinois.</p><p>This long-term contract position focuses on ensuring the delivery of high-quality software products through performance and automation testing, while supporting key quality assurance initiatives. The role requires collaboration across teams and active participation in Agile methodologies to align testing efforts with business goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive test plans to identify defects and manage their resolution within the defect tracking system.</p><p>• Create and implement automated testing frameworks to establish reliable regression test suites.</p><p>• Conduct reviews of automation code to ensure adherence to established quality standards and best practices.</p><p>• Analyze and document test results, identifying root causes of issues and collaborating with stakeholders to address them.</p><p>• Participate in Agile ceremonies, providing accurate effort estimates and contributing to technical design discussions.</p><p>• Collaborate with test leads and other team members to perform proof-of-concept activities for strategic QA initiatives.</p><p>• Partner with developers and other stakeholders to resolve defects and remove development blockers.</p><p>• Research and propose tools or methodologies to enhance testing capabilities and improve product quality.</p><p>• Champion continuous improvement by identifying areas for optimization and implementing best practices.</p><p>• Maintain testing documentation and release notes to support internal and external audits.</p>
<p><strong>Job Title:</strong> AI Engineer</p><p> <strong>Location:</strong> Hybrid – Santa Monica, CA</p><p> <strong>Compensation:</strong> $100,000 – $110,000 base salary</p><p><strong>About the Role</strong></p><p> We are seeking a motivated <strong>AI Engineer</strong> with 1–2 years of experience to join our growing team. This role is ideal for someone with a strong foundation in Python, exposure to QA/testing practices, and a desire to apply these skills to real-world AI solutions. You’ll work closely with our engineering and product teams to design, test, and optimize AI-driven applications.</p><p><br></p>
<p>Contract Email Marketing Specialist (Hybrid)</p><p>Location: Miami, Florida (Hybrid: 3 days onsite, 2 days remote)</p><p>Job Type: Contract (3+ Months)</p><p><br></p><p>We are seeking a highly skilled and results-driven Contract Email Marketing Specialist to join our marketing team in Miami. This is a crucial 3-month (or longer) contract role focused on the tactical execution, optimization, and reporting of complex email marketing campaigns and automated customer journeys.</p><p><br></p><p>The ideal candidate must be an expert in at least one enterprise-level Marketing Automation Platform and thrive in a fast-paced, hybrid work environment.</p><p><br></p><p>Key Responsibilities</p><p>Campaign Execution & Management</p><ul><li>Own the end-to-end execution of marketing, transactional, and promotional email campaigns, including template building, list segmentation, QA, and deployment.</li><li>Implement and manage complex automated workflows and drip campaigns (e.g., welcome series, lead nurturing, retention, and win-back) within the required marketing automation platform.</li><li>Conduct meticulous quality assurance (QA) checks on all campaigns, ensuring accuracy in content, links, personalization, segmentation logic, and proper rendering across all major email clients and mobile devices.</li><li>Ensure all email communications adhere to CAN-SPAM, GDPR, and other global data privacy regulations.</li></ul><p><br></p><p>Optimization & Strategy</p><ul><li>Design and execute rigorous A/B and multivariate tests on subject lines, body copy, creative elements, timing, and segmentation to continuously improve key metrics (Open Rate, CTR, Conversion Rate, Deliverability).</li><li>Utilize data to perform audience segmentation and list hygiene, managing data extensions, suppression lists, and subscriber preferences.</li><li>Collaborate with content and design teams to ensure email creative and copy are brand-aligned, compelling, and optimized for engagement.</li></ul><p><br></p><p>Reporting & Analytics</p><ul><li>Monitor daily, weekly, and monthly campaign performance, compiling reports and dashboards for stakeholders.</li><li>Provide actionable insights and data-driven recommendations to refine the email marketing strategy and maximize ROI.</li><li>Assist in troubleshooting deliverability issues and technical integration errors as needed.</li></ul><p><br></p><p><br></p>
<p>Robert Half is seeking a Director, Digital Marketing (Demand Gen) for one of our clients in Atlanta, GA. This role is an onsite/hybrid position. Candidates must be local to Atlanta, GA. This is a full time/direct hire search.</p><p><br></p><p>We are seeking a strategic, data-driven <strong>Digital Marketing Director</strong> to lead our demand generation efforts and accelerate pipeline growth. This role will be responsible for developing and executing full-funnel digital marketing strategies that attract, engage, and convert target audiences across multiple channels. The ideal candidate combines creative thinking with analytical rigor and has a proven track record of driving measurable results in B2B or high-growth environments.</p>
<p>Duties and Responsibilities:</p><p><br></p><p>Provide primary support for the SAP modules related to the Finance and Controlling business process including resolving day to day systems issues by diagnosing the problem and modifying configuration, working with developers, or logging incidents with SAP Support.</p><p>Provide recommendations for change and process improvements.</p><p>Lead reporting efforts for Financial and Controlling areas working with ABAP and BI development as required to select, test and implement the appropriate solutions. Work on finance related reports and forms.</p><p>Ability to lead and configure all requirements for a new company code/plant to assimilate acquisitions.</p><p>Work closely with business members of Finance to Manage business functions (Accounting, GL, Bank, Finance, Cost Accounting, Fixed Assets, Tax) to facilitate effective solution implementations and provide knowledge transfer of system functionality to Super Users, Subject Matter Experts and end users.</p><p>Analyze business process gaps, identify solution alternatives and guide business and IS stakeholders to select the best solutions to close the gaps.</p><p>Stay current with Finance and Controlling functionality available within SAP and communicate opportunities to the business.</p><p>Work closely with ABAP developers to define programming requirements and test programming solutions.</p><p>Provide production support for SAP FI/CO, FA and integration points with SD, MM, WM, TM, Vistex, PP, BW and BPC 10.1 and BPC 11.1 modules. Support SAP interfaces to other core CHG business applications.</p><p>Support for banking interfaces for both AP and AR and document management integrations.</p><p>Provide user support for OCR/ AP Automation tool (OnBase) by creating users, adjusting workflows and user access. Manage vendors working on change requests and upgrade projects related to OCR/ AP Automation.</p><p>Provide functional support for master data governance, and master data trouble-shooting.</p><p>Work closely with end users to prioritize and manage completion of support tickets. Track and report FI/CO support metrics.</p><p>Manage projects assigned through the full project lifecycle including managing and coordinating the work of consultants when necessary.</p><p>Proactively participate in the integration between related SAP functions with other IS Business Analysts.</p><p>Strong ability to lead discussions and promote strategy with the business to analyze, configure, and model processes in SAP.</p><p>Modify, test, and validate system configuration. Prepare detailed functional specifications for development activities including reports, interfaces, conversions, enhancements, and forms.</p><p>Build and execute unit testing, integration and regression testing (build test cases, perform tests, and make changes to configuration or processes based on results).</p><p>Minimum Job Requirements:</p><p><br></p><p><br></p>
<p>One of our biggest client is seeking a GoLang Developer role in Washington D.C.</p><p><br></p><p><strong>Role Overview:</strong></p><p>Design, develop, and test analysis pipeline components to support MAF analysis.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop new functional features using GoLang</li><li>Debug and resolve software defects</li><li>Maintain high standards for code quality and refactor for optimized solutions</li><li>Participate in solution design sessions and document solutions</li><li>Decompose business requirements into technical tasks</li><li>Collaborate with research teams to implement best practices, observability, and resiliency</li><li>Switch between Dev, Infrastructure, and QA roles as needed</li><li>Work in a Linux environment with PKI certificate and SSH key management</li><li>Implement access/authentication mechanisms (SSO, MFA)</li><li>Participate in daily scrum meetings and sprint ceremonies</li><li>Use Jira for ticket tracking</li></ul>
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
<p>We are seeking an experienced <strong>IT Business Analyst</strong> with strong <strong>data analysis expertise</strong> to join our growing team. In this role, you will act as a bridge between business stakeholders and technical teams, gathering requirements, analyzing data, and driving the delivery of IT and data-driven solutions. The ideal candidate has a mix of business acumen, technical knowledge, and excellent communication skills, with hands-on experience working with data.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with business stakeholders to gather, analyze, and document requirements for IT and data projects.</li><li>Translate business needs into functional and technical specifications.</li><li>Perform data analysis using SQL, Excel, and BI tools to support decision-making and solution design.</li><li>Collaborate with developers, data engineers, and QA teams to ensure accurate delivery of solutions.</li><li>Develop and maintain process flows, business requirements documents (BRDs), and user stories.</li><li>Support testing efforts by creating test plans, test cases, and validating solutions against requirements.</li><li>Identify opportunities for process improvements through data insights and automation.</li><li>Act as a liaison between IT and business units to ensure clear communication and alignment.</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
<p><strong>Marketing Automation Manager</strong></p><p><br></p><p> <strong>Position Summary</strong></p><p>The Marketing Automation Manager is responsible for developing, executing, and optimizing automated marketing campaigns that drive engagement, nurture leads, and support revenue goals. This role requires a balance of strategic thinking and hands-on technical expertise within marketing automation platforms such as HubSpot, Marketo, Pardot, or Eloqua. The ideal candidate will have a strong analytical mindset, a deep understanding of the buyer journey, and the ability to align automation initiatives with broader marketing and sales objectives.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, and manage automated marketing workflows, email campaigns, and lead nurturing programs.</li><li>Maintain and optimize marketing automation platforms and ensure integration with CRM systems (e.g., Salesforce).</li><li>Develop audience segmentation strategies and personalize campaign content to maximize engagement and conversion.</li><li>Collaborate with content, digital, and sales teams to align campaigns with overall business goals.</li><li>Track and analyze campaign performance metrics (CTR, conversion rate, lead scoring, etc.) to inform continuous improvement.</li><li>Ensure data hygiene and compliance with data privacy laws (GDPR, CAN-SPAM, etc.).</li><li>Support lead management processes, including scoring, routing, and reporting.</li><li>Test and iterate on workflows, messaging, and timing to improve automation effectiveness.</li><li>Train team members and stakeholders on marketing automation best practices.</li></ul><p><br></p><p><br></p>
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
Job Summary<br>The Cloud Automation Engineer will implement, monitor, and continually improve procedures and resource allocations to ensure professional, high quality technology support and services. Provide support and maintenance of cloud computing systems, both on-premises and with third parties, including assessing systems services to identify potential weakness and problems and refining deployment, backup, and integration scripts. <br> <br>Essential Functions<br>• Work on multiple projects to research, propose and implement strategies in the automation, migration and consolidation of complex distributed systems with both private and public on-premises and cloud infrastructures. This may entail converting or migrating physical servers to virtual machines on-premises or to cloud providers (e.g. Azure, AWS) as well as moving virtualized instances located on-premises into services provided by cloud vendors.<br>• Develop, implement, and manage containerized on-prem and cloud infrastructure solutions using Docker and Kubernetes, ensuring high availability, scalability, and security of applications deployed across multi-cloud and hybrid environments.<br>• Collaborate with cross-functional teams to integrate container orchestration into CI/CD pipelines and optimize deployment workflows by leveraging build and orchestration tools such as Jenkins and Terraform, enabling developers to seamlessly move code through an industry-standard, automated pipeline.<br>• Assist in the management of multiple database instances in support of various cloud applications.<br>• Implement changes in multiple environments from test or development to staging to production which may include automating various tasks in multiple environments.<br>• Respond to alerts and customer reported issues. Escalate or resolve problems as needed by exercising independent judgement and within established support practices. <br>Minimum Qualifications:<br>• Bachelor’s degree with 5 years related professional or Associate’s degree with 7 years related professional experience.<br>• 3 years providing Cloud orchestration and coding in a large complex environment.<br>• Knowledge and experience with system scripting using technologies such as Python and Bash.<br>• Knowledge and experience working with virtualization environments and tools such as VMWare.<br>• Experience with automation products, such as Jenkins, Terraform, Ansible or GIT.<br>• Knowledge and experience with industry standard cloud best-practices as they relate to deployment, provisioning, and pipelining.<br>• Experience in UNIX/Linux including TCP/IP and Basic Networking<br>• Excellent analytical and organizational skills to plan, recommend, implement, and monitor effective and efficient processes and to identify problems and implement solutions.<br>• Excellent interpersonal and communication skills.<br>• Ability to work independently with minimal guidance. <br> <br>Preferred Qualifications: <br>• Experience working in a large complex educational environment a plus.<br>• Experience and certification with AWS or Azure.<br>• Experience with database management systems such as MySQL, PostgreSQL, MS SQL Server. <br>• Experience with centralized automated configuration management and provisioning solutions for Linux systems such as RedHat Satellite, Puppet or Ansible.<br>• Experience working in a team-based environment and a proven history of implementing cross-departmental initiatives.
