We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. In this role, you will be responsible for ensuring proper setup, disconnection, and reconnection of hardware and devices in a detail-oriented office environment. This position requires attention to detail and the ability to work efficiently as part of a team.<br><br>Responsibilities:<br>• Perform disconnection and reconnection of computer systems and peripherals for office users.<br>• Ensure all hardware, including associated cables, is properly installed and functioning.<br>• Troubleshoot and resolve basic hardware issues with Dell and Apple devices.<br>• Collaborate with team members to complete tasks within designated timelines.<br>• Adhere to workplace dress code and maintain a detail-oriented demeanor during assignments.<br>• Conduct quality checks to verify proper setup and connectivity of devices.<br>• Follow instructions and guidelines provided by site supervisors.<br>• Handle computer hardware and associated components with care to avoid damage.<br>• Assist in organizing and ensuring proper placement of equipment after relocation.
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing technical support and ensuring seamless hardware and software installations and connections. The ideal candidate will have hands-on experience with computer systems, peripherals, and troubleshooting hardware-related issues.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations, ensuring all components are properly configured.<br>• Install and troubleshoot computer hardware, including desktops, laptops, and peripherals.<br>• Perform cable installations to establish reliable connections between devices.<br>• Provide technical support and resolve issues involving Dell and Apple devices.<br>• Verify system functionality after installations and address any immediate concerns.<br>• Maintain a neat and organized appearance and adhere to dress code requirements, including closed-toed shoes.<br>• Collaborate with team members to complete tasks efficiently and meet project timelines.
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing hardware support, assisting with device installations, and ensuring smooth connectivity for users. If you have hands-on experience with computer systems and peripherals, we encourage you to apply.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations and devices to ensure proper functionality.<br>• Install and configure associated computer hardware and peripherals.<br>• Troubleshoot issues related to hardware and cabling during setup.<br>• Provide support for Dell technologies and Apple devices as needed.<br>• Ensure all tasks are completed efficiently while adhering to safety standards and company policies.<br>• Collaborate with team members to meet project deadlines and ensure seamless transitions.<br>• Maintain clear communication with clients and team leads regarding project updates.<br>• Follow specified dress code and maintain high standards while on site.
<p>We are looking for a skilled and dedicated PC Technician to join our team on a contract basis in Minneapolis, Minnesota. This role involves providing technical support and helping the IT team install a new image on computers to standardize configurations and improve system performance.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade desktop computers, laptops, printers, and peripheral devices to meet user needs.</p><p>• Diagnose and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Maintain accurate documentation of system configurations, repairs, and installations for future reference.</p><p>• Assist with imaging and deploying systems using specialized tools and processes.</p><p>• Conduct routine updates and maintenance to ensure optimal system performance.</p><p>• Adhere to organizational IT policies and security protocols during all technical operations.</p><p>• Collaborate with IT teams to support larger infrastructure initiatives and projects.</p><p>• Provide user support by addressing technical issues and offering effective solutions.</p><p>• Ensure proper setup and functionality of cables and hardware components.</p><p>• Work with both Dell and Apple devices to provide comprehensive technical assistance</p>
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
<p>Job Summary</p><p>The PC Technician will be responsible for installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripherals within a Windows Microsoft environment. This role involves providing excellent customer service, resolving technical issues, and ensuring systems operate efficiently to support business operations.</p><p>Key Responsibilities</p><ul><li><strong>Hardware and Software Support</strong>: Install, configure, and troubleshoot Windows-based desktops, laptops, and peripherals (e.g., printers, scanners).</li><li><strong>Operating System Management</strong>: Deploy, update, and maintain Windows operating systems (e.g., Windows 10, Windows 11) and ensure compatibility with enterprise applications.</li><li><strong>Network Connectivity</strong>: Diagnose and resolve basic network issues, including LAN, Wi-Fi, and VPN connectivity in a Windows environment.</li><li><strong>User Support</strong>: Provide first-level technical support to end-users, addressing issues via phone, email, or in-person, ensuring timely resolution.</li><li><strong>System Maintenance</strong>: Perform routine maintenance, including software updates, patch management, and hardware upgrades.</li><li><strong>Documentation</strong>: Maintain accurate records of hardware/software inventory, support tickets, and troubleshooting steps.</li><li><strong>Security Compliance</strong>: Ensure systems adhere to organizational security policies, including antivirus management and user account administration.</li><li><strong>Collaboration</strong>: Work closely with IT team members to escalate complex issues and implement IT projects as needed.</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team on a contract basis in Zionsville, Indiana. In this role, you will provide technical support, perform system maintenance, and assist with troubleshooting computer hardware and software issues. This position is ideal for an individual with a keen eye for detail, a passion for technology, and a commitment to delivering high-quality service.<br><br>Responsibilities:<br>• Manage and resolve help desk tickets by logging, prioritizing, and tracking issues to completion, escalating complex problems to higher-level support when necessary.<br>• Conduct routine maintenance, installation, and repair of desktop computers, laptops, printers, and other IT equipment.<br>• Handle user account management tasks, including creating, modifying, and resetting accounts in Active Directory.<br>• Develop and maintain technical documentation such as troubleshooting guides, setup procedures, and knowledge base articles.<br>• Assist with the configuration and deployment of IT systems, ensuring proper functionality and user accessibility.<br>• Troubleshoot hardware issues, including associated devices like printers, cables, and peripherals.<br>• Provide support for Apple and Dell devices, ensuring compatibility and optimal performance.<br>• Perform basic network troubleshooting to resolve connectivity issues and enhance system reliability.
<p>We’re seeking a skilled IT Support Technician to join our team in Savannah, Georgia. In this contract-to-hire role, you’ll provide advanced technical support, manage IT systems, and ensure smooth operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Resolve escalated technical issues.</li><li>Troubleshoot hardware, software, and network problems.</li><li>Maintain IT infrastructure, including servers and network devices.</li><li>Install and upgrade systems, software, and hardware.</li><li>Monitor performance and apply updates, patches, and security measures.</li><li>Support cloud-based backup solutions.</li><li>Document IT processes and configurations.</li><li>Collaborate with IT teams for efficient service delivery.</li><li>Provide excellent customer service and client communication.</li></ul><p><br></p>
<p>We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote troubleshooting, Windows 11, Azure AD, and Entra. The Service Desk Technician will be responsible for providing technical assistance and support to end-users, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide remote troubleshooting and technical support to end-users for hardware, software, and network issues.</li><li>Assist users with Windows 11 installation, configuration, and maintenance.</li><li>Manage and support user accounts and access through Azure Active Directory (Azure AD).</li><li>Utilize Entra for identity and access management tasks.</li><li>Respond to service desk tickets, emails, and calls promptly and professionally.</li><li>Document issues, resolutions, and maintain accurate records of support activities.</li><li>Collaborate with other IT team members to resolve complex issues and improve service delivery.</li><li>Educate end-users on best practices for utilizing IT resources and tools.</li><li>Maintain up-to-date knowledge of emerging technologies and best practices in IT support.</li></ul><p><br></p>
Job Summary:<br>Handles urgent support requests with ongoing project work, organize daily tasks, and ensure smooth operations across our contact center, home-office environment, and over 150+ remote clinics. This role requires a strong understanding of desktop support, computer networking, and software troubleshooting, along with excellent communication skills to assist users across the organization.<br><br>Responsibilities:<br>• CONTACT CENTER SUPPORT<br>• CONFIGURE AND MAINTAIN WORKSTATIONS, HEADSETS, AND DESK SETUPS<br>• COORDINATE MOVES, ADDITIONS, AND CHANGES (MACS) FOR CONTACT CENTER STAFF<br>• MANAGE INVENTORY AND TRACK EQUIPMENT FOR NEW-HIRE ONBOARDING<br>• HOME OFFICE SUPPORT<br>• IMAGE AND DEPLOY COMPUTERS; TROUBLESHOOT HARDWARE AND SOFTWARE ISSUES IN A TIMELY MANNER.<br>• MAINTAIN PERIPHERALS (PRINTERS, SCANNERS, ETC.) AND PHONE SYSTEMS<br>• OVERSEE HOME-OFFICE INVENTORY<br>• WHITE-GLOVE EXECUTIVE SUPPORT<br>• REMOTE CLINIC SUPPORT<br>• PROVIDE DESKTOP, PRINTER, PHONE, PERIPHERAL, AND SOFTWARE SUPPORT FOR 180+ CLINICS<br>• EXECUTE CLINIC ADDS, MOVES, AND WIRING CHANGES AS PART OF SPECIAL PROJECTS<br>• GATHER DATA, UPDATE AND MANAGE CLINIC INVENTORY DOCUMENTATION<br><br>Qualifications:<br>• EXPERIENCE WITH A TROUBLE-TICKETING SYSTEM (E.G., SERVICE DESK)<br>• PROFICIENT IN MICROSOFT WINDOWS 10 AND 11 ENVIRONMENTS<br>• STRONG KNOWLEDGE OF MICROSOFT OFFICE, TEAMS, AND SHAREPOINT<br>• PRINTER TROUBLESHOOTING (HP, EPSON, CANON)<br>• NETWORK TROUBLESHOOTING: MODEMS, ROUTERS, ETHERNET WIRING, WIRELESS NETWORKING<br>• PHONE SYSTEMS: RJ-11 AND VOIP CONFIGURATION AND SUPPORT<br>• FAX: RJ-11 AND E-FAX TROUBLESHOOTING<br>• EXPERIENCE CREATING AND MAINTAINING KNOWLEDGEBASE ARTICLES<br>• DEMONSTRATED MULTI-TASKING ABILITIES AND EXCELLENT ORGANIZATIONAL SKILLS<br>• COMMUNICATE EFFECTIVELY WITH TEAM MEMBERS AND END-USERS TO UNDERSTAND THEIR TECHNICAL NEEDS.<br>• DOCUMENT ALL SUPPORT ACTIVITIES AND MAINTAIN ACCURATE RECORDS OF INCIDENTS AND RESOLUTIONS.<br>• EXCELLENT PROBLEM-SOLVING SKILLS.<br>• ABILITY TO COMMUNICATE TECHNICAL INFORMATION CLEARLY TO NON-TECHNICAL USERS.<br>• STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL.
<p>We are looking for a dedicated IT Support Technician to provide exceptional technical support and ensure the smooth operation of IT systems and services. In this Contract-to-Permanent position, you will assist users with hardware, software, and network-related issues, while also managing and optimizing key IT tools and systems. This role is based in Mechanicsburg, Pennsylvania, and offers an exciting opportunity to contribute to a dynamic IT environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-line technical support for hardware, software, and network issues, ensuring timely resolution.</p><p>• Manage and maintain IT infrastructure, including servers, workstations, and networked systems.</p><p>• Optimize and administer Microsoft Intune for device provisioning, compliance, and security policies.</p><p>• Support Microsoft 365 services such as Exchange Online, Teams, SharePoint, and Azure Active Directory.</p><p>• Monitor system performance, ensure data backups, and maintain security compliance.</p><p>• Identify and implement opportunities to automate or enhance IT workflows and processes.</p><p>• Conduct onboarding and offboarding of users, including device setup and access management.</p><p>• Collaborate with internal teams to resolve escalated technical issues and deliver excellent service.</p><p>• Document processes and maintain accurate records of IT activities and incidents.</p>
<p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p>
<p>We’re seeking a detail-oriented, customer-focused professional to join our team as an IT<strong> Support Technician</strong>. This long-term contract role offers an excellent opportunity to grow your IT support skills in a dynamic, collaborative environment.</p><p>In this position, you’ll provide Tier I technical support, helping users resolve issues and maintain access to critical systems—all while delivering exceptional service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide remote assistance for password resets, account access issues, and general troubleshooting.</li><li>Accurately document support activities and resolutions in the ticketing system.</li><li>Diagnose and resolve technical problems using established tools and procedures; escalate complex issues when necessary.</li><li>Support account activations, role assignments, and password management within utility systems.</li><li>Maintain up-to-date customer and technician records in the ticketing system.</li><li>Manage incoming service requests, generate tickets, and route them to appropriate teams.</li><li>Collaborate with team members to ensure clear and effective communication across the organization.</li><li>Assist with software and application-related issues to ensure optimal system performance.</li><li>Adhere to IT support policies and procedures to deliver a seamless customer experience.</li></ul><p><br></p>
We are looking for an IT Support Technician to provide comprehensive technical support across multiple locations in Feasterville Trevose, Pennsylvania. This role involves troubleshooting and maintaining IT systems both remotely and on-site, ensuring seamless operations in a Microsoft Windows-based environment. The successful candidate will travel to various sites to address technical challenges and provide effective solutions.<br><br>Responsibilities:<br>• Provide remote and on-site technical support for IT systems across multiple locations.<br>• Diagnose and resolve hardware, software, and network issues in a Microsoft Windows environment.<br>• Travel to various sites to perform hands-on troubleshooting and system maintenance.<br>• Install, configure, and maintain desktop hardware, including imaging and workstation setup.<br>• Manage user accounts and permissions through Active Directory.<br>• Ensure network connectivity and resolve issues related to network components.<br>• Support wireless systems, with experience in Ruckus being a plus.<br>• Deliver exceptional customer service by addressing technical concerns promptly and effectively.<br>• Document technical issues and resolutions to maintain accurate records.<br>• Collaborate with team members and other departments to implement IT solutions.
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is currently seeking an IT Support Technician for a client located in Solana Beach, CA. IT Support Technician will be responsible for:</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide Level I & II end-user support for 75 users, including 12+ executives.</li><li>Troubleshoot and resolve technical issues related to:</li><li>Windows-based systems, O365, and Microsoft technologies</li><li>iOS/macOS devices (iPhones, iPads, MacBooks)</li><li>AV systems (especially Logitech) for boardrooms and executive meetings</li><li>Printers, media players, and other endpoint hardware</li></ul><p><br></p>
<p>We are looking for a dedicated <strong>Help Desk Technician</strong> to join our clients team in Eldridge, Iowa. In this role, you will provide technical support to ensure smooth operation of systems, networks, and equipment. This position requires strong problem-solving skills and the ability to effectively communicate technical concepts to non-technical users. <strong>Call 319-362-8606 or email resume to Shania Lewis (email on LinkedIn). Let's chat!! </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Install, configure, and maintain PCs, servers, and related equipment</li><li>Support and maintain wired/wireless networks</li><li>Troubleshoot and resolve system issues quickly</li><li>Provide technical support and training for end users</li><li>Communicate technical information clearly to non-technical staff</li><li>Perform routine maintenance, updates, and preventative checks</li><li>Protect systems and data through sound security practices</li></ul><p><br></p>
<p>We are seeking a motivated and customer-focused Help Desk Technician to join a healthcare organization based in Des Moines, Iowa. This is a 100% onsite position supporting a multi-location environment and providing day-to-day technical support for staff and devices across Des Moines.</p><p><br></p><p><strong><em>Contract Opportunity | Must be U.S. Citizen or Green Card Holder | 100% Onsite in Des Moines</em></strong></p><p><br></p><p>This role is ideal for someone who thrives in a hands-on, fast-paced environment, enjoys solving problems, and is eager to grow within IT. The selected candidate will join a small, collaborative support team that values reliability, initiative, and strong communication skills.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide front-line technical assistance and support for user issues, hardware, software, and network troubleshooting.</li><li>Utilize the IT ticketing system to log, prioritize, and resolve requests in a timely and professional manner.</li><li>Install, configure, and repair desktop and laptop computers, printers, scanners, telephones, and other peripherals.</li><li>Support and maintain user accounts, access rights, and security groups within Active Directory.</li><li>Assist with onboarding new users and training staff on software and hardware use.</li><li>Communicate and coordinate with software vendors for application support, upgrades, or issue resolution.</li><li>Implement and document software updates and equipment changes.</li><li>Escalate complex issues to the appropriate technical team members when necessary.</li><li>Maintain and track IT inventory, including devices and network equipment.</li></ul>
<p>The Desktop Support Technician will deliver tier 1–2 support for hardware, software, and networking issues, ensuring seamless daily operations for end users. The role involves troubleshooting, imaging, and maintenance, along with excellent communication and customer service in person and remotely.</p>
<p>We’re seeking a skilled Windows 11 Technician to deliver exceptional technical support and system optimization for our clients and internal teams. You’ll troubleshoot, configure, and maintain Windows 11 environments, ensuring seamless performance and user satisfaction. If you’re a problem-solver with a knack for cutting through technical challenges, we want you on our team!</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Diagnose and resolve hardware/software issues in Windows 11 environments.</li><li>Install, configure, and update Windows 11 OS and related applications.</li><li>Provide end-user support, including system setup, account management, and troubleshooting.</li><li>Optimize system performance through updates, patches, and security configurations.</li><li>Collaborate with IT teams to deploy and maintain network-integrated Windows 11 systems.</li><li>Document technical processes and maintain accurate support tickets.</li><li>Stay current on Windows 11 features, updates, and best practices.</li></ul><p><br></p>
<p>We’re looking for a reliable and customer-focused Help Desk Technician to join our IT support team. In this role, you'll be the first point of contact for technical issues, helping end users troubleshoot hardware, software, and network-related problems. If you enjoy solving problems and delivering great customer service, we want to hear from you.</p><ul><li>Provide first-level technical support via phone, email, or ticketing system</li><li>Troubleshoot and resolve hardware, software, printer, and connectivity issues</li><li>Set up and configure desktops, laptops, mobile devices, and peripheral equipment</li><li>Assist with user account administration in Active Directory, Office 365, etc.</li><li>Escalate complex issues to appropriate IT staff or vendors</li><li>Maintain accurate documentation of support requests and resolutions</li><li>Educate users on best practices, tools, and company policies</li><li>Assist with onboarding/offboarding processes for employees</li><li>Support and maintain inventory of IT assets and loaner equipment</li></ul>
<p>Audio - Video - Lightening!! Do those words perk your eyes? We are seeking a technician to join our client's team in Grand Island, Nebraska. In this role, you will be responsible for supporting events by delivering high-quality audio and video solutions while ensuring equipment is properly maintained and secured. This position requires strong technical skills combined with excellent communication and problem-solving abilities to provide seamless event experiences. No matter how experienced, there is still a path of promotions and growth within this team!</p><p><br></p><p>Apply now, call 319-362-8606, or email your resume direct and confidential to myself: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn)..</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with banquet and event teams to set up and remove required audio/video technologies, ensuring all equipment is secured and maintained.</p><p>• Monitor event schedules, respond to inquiries, and proactively address support requests to enhance service delivery.</p><p>• Provide technology solutions before, during, and after events, ensuring the equipment meets the needs of the event requirements.</p><p>• Communicate effectively with clients to understand their goals, offering technical expertise and suggesting additional solutions when appropriate.</p><p>• Implement security measures for equipment and ensure cables and wiring are properly installed and dressed to meet luxury resort standards.</p><p>• Assist in delivering various media formats, including audio, video, text, and animations, while adapting to the evolving event technology landscape.</p><p>• Document and improve processes under the guidance of the Technology Manager to enhance reliability, efficiency, and compliance.</p><p>• Conduct regular maintenance, cleaning, and repairs on equipment, coordinating replacements as needed and keeping teammates informed of equipment status.</p><p>• Respond calmly under pressure, adapt to changing conditions, and maintain professionalism when interacting with guests and event teams.</p><p>• Work flexible schedules aligned with event needs, demonstrating independence while providing value and support to teammates.</p>
<p>Robert Half is seeking an experienced IT Support Specialist to join our team and provide high-quality technical support a client located in Bellevue, Washington. This role focuses on resolving Tier 1-level tickets quickly and efficiently, primarily involving laptop issues, application access, and Slack-related support. The ideal candidate will have strong customer service skills, the ability to troubleshoot across Windows and Mac environments, and experience working within ticketing systems.</p><p><br></p><p><strong>Duration: </strong>6-month contract</p><p><strong>Location: </strong>100% Onsite in Bellevue, Washington</p><p><strong>Pay rate:</strong> up to $33/hourly</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond to and resolve quick-resolution IT tickets.</li><li>Troubleshoot laptop and desktop issues (Windows 11, MacOS).</li><li>Respond to Slack messages and provide real-time support to end users.</li><li>Manage application access requests and permission-related issues.</li><li>Support Zoom, Slack, Microsoft 365 Suite, and other collaboration tools.</li><li>Document all work within ticketing systems (Jira, Zendesk, ServiceNow).</li><li>Escalate complex issues to higher-level support teams when needed.</li><li>Perform root cause analysis to prevent recurring issues.</li><li>Collaborate with team members to ensure seamless IT service delivery.</li><li>Provide excellent customer service and diffuse difficult situations professionally.</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in New Haven, Connecticut. In this long-term contract position, you will play a pivotal role in maintaining and optimizing desktop systems, ensuring seamless hardware and software functionality. This role is an excellent opportunity for someone who thrives in a hands-on technical environment within the healthcare industry.<br><br>Responsibilities:<br>• Provide comprehensive support for over 500 endpoints, addressing a wide range of issues including software installations and hardware repairs.<br>• Perform imaging of organizational and Entra machines to ensure proper configuration and deployment.<br>• Deploy and provide ongoing support for workstations and mobile devices.<br>• Assist with both in-person and virtual meeting setups, ensuring smooth operations.<br>• Troubleshoot and resolve issues related to desktop hardware and software.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Maintain and upgrade systems to ensure compatibility with the latest versions of Windows 10.<br>• Collaborate with team members to improve processes and enhance overall efficiency.
<p>IT Support Specialist to serve as the first point of contact for technical assistance. This role supports hardware, software, phones, mobile devices, printers, and network systems, ensuring smooth operations and excellent service across all levels of the organization.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide 24/7 help desk support to local and remote users.</li><li>Troubleshoot and resolve issues with desktops, servers, applications, phones, networks, and printers.</li><li>Install, configure, upgrade, and repair hardware and software.</li><li>Maintain IT inventory and documentation.</li><li>Coordinate with vendors for unresolved issues.</li><li>Support IT projects, upgrades, and audits.</li><li>Deliver tailored IT training to users.</li><li>Monitor and respond to PC/LAN issues.</li><li>Onboarding<strong>:</strong> Set up accounts, configure hardware, and conduct IT orientation.</li><li>Offboarding<strong>:</strong> Disable access, recover and reimage devices, ensure data security.</li></ul><p>Interested candidates should contact Sally Lander @ 612.249.0254 or submit resumes to sally.lander@roberthalf.(com).</p>
<p>We are looking for a skilled Site Support Technician to join our team in Coppell, Texas. In this long-term contract role, you will play a vital part in ensuring the smooth operation of a franchisee training facility. This position involves providing technical support for audiovisual setups, assisting remote users with connectivity issues, and handling various IT support tasks.</p><p><br></p><p><strong>Title: Site Support Technician </strong></p><p><strong>Location: Coppell, Tx </strong></p><p><strong>Pay: $30-35 per hour </strong></p><p><strong>Duration: 12 Month Contract </strong></p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on support for audiovisual equipment, including projectors and other presentation tools.</p><p>• Assist remote users in resolving connectivity challenges to ensure seamless access to resources.</p><p>• Manage and resolve IT support tickets related to a variety of hardware and software issues.</p><p>• Perform basic network troubleshooting to identify and resolve connectivity problems.</p><p>• Handle Active Directory tasks such as password resets and user account management.</p><p>• Troubleshoot and resolve hardware issues on-site to maintain equipment functionality.</p><p>• Collaborate with team members to deliver effective solutions for technical challenges.</p><p>• Maintain a high level of customer service while addressing technical concerns promptly.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p>
