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2 results for Pc Technician in Bridgeview, IL
- Villa Park, IL
- onsite
- Temporary / Contract
- 23.75 - 28 USD / Hourly
- We are looking for a Help Desk specialist to provide day-to-day technical support for users within the financial services industry. This Long-term Contract position is suited for someone who can resolve desktop and system issues efficiently while delivering a strong end-user experience across both Windows and Mac environments. The ideal candidate brings hands-on support experience, communicates clearly with employees at all levels, and is comfortable working with modern ticketing tools and core Microsoft technologies.<br><br>Responsibilities:<br>• Deliver front-line technical assistance for hardware, software, and user access issues in a fast-paced business environment.<br>• Troubleshoot and resolve problems across Windows 10, Windows 11, and Mac devices, escalating complex cases when needed.<br>• Manage incident and service request workflows through a ticketing platform, ensuring timely follow-up and accurate documentation.<br>• Support user account administration and access-related tasks involving Active Directory and related Microsoft tools.<br>• Assist with desktop setup, configuration, maintenance, and replacement activities for end-user systems and peripherals.<br>• Provide support for Windows 11 upgrade efforts and help users transition smoothly with minimal disruption to daily work.<br>• Contribute to basic troubleshooting and support activities connected to Azure-based resources and services.<br>• Communicate technical solutions in a clear, thorough manner while building positive working relationships with end users.
- 2026-05-15T00:00:00Z
- Chicago, IL
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- <p>We are looking for a Desktop Support Analyst to provide hands-on technical assistance across end-user devices and instructional technology in Chicago, Illinois. This Long-term Contract position is ideal for someone who enjoys solving day-to-day support issues, maintaining reliable technology operations, and delivering responsive service in a multi-site environment. The role focuses on desktop support, account access troubleshooting, device management, and ticket resolution while helping users stay productive.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level support for laptops, desktop equipment, and classroom technology, addressing issues efficiently and professionally.</p><p>• Diagnose and resolve user problems involving Microsoft 365 applications, Active Directory accounts, and Intune-managed devices.</p><p>• Handle password resets and assist with organization-related access or account concerns to restore user connectivity quickly.</p><p>• Perform routine printer upkeep and complete minor hardware repairs to keep essential equipment operational.</p><p>• Record, prioritize, and monitor support requests through the designated ticketing platform, ensuring timely follow-up and closure.</p><p>• Travel between sites as needed to provide on-location technical support and maintain consistent service coverage.</p><p>• Set up, configure, and maintain end-user hardware and related peripherals to support daily business and classroom needs.</p>
- 2026-05-05T00:00:00Z