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308 results for Pbx jobs

Customer Service Representative

Gardena, CA
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support clients in Gardena, California within the wood and furniture manufacturing industry. This Contract position is ideal for someone who enjoys helping customers, managing service requests, and keeping order activity organized from start to finish. The person in this role will serve as a key point of contact for inquiries related to parts, service coordination, and order processing while delivering detail-oriented and responsive support. Responsibilities:• Respond to inbound customer inquiries regarding parts, product availability, pricing details, and order support.• Guide customers through the order placement process and ensure transactions are entered accurately and completed on time.• Arrange service visits by coordinating schedules with technicians and communicating appointment details to customers.• Record, monitor, and update service requests in the appropriate service management system to maintain accurate case information.• Handle returns and warranty-related requests with careful attention to policy, documentation, and turnaround time.• Maintain thorough records of customer conversations, service activity, and order updates to support consistent follow-up.• Partner with teams across sales, technical support, finance, procurement, and warehouse operations to resolve issues efficiently.• Address customer concerns promptly and effectively while strengthening ongoing client relationships through reliable communication.
2026-05-28T23:38:47Z

Front Desk Coordinator

Columbia, IL
onsite
Temporary to Hire
19.95 - 23.10 USD / Hourly
We are looking for a Front Desk Coordinator to join our team in Columbia, Illinois, on a Contract to permanent basis. In this role, you will serve as the first point of contact for visitors and ensure smooth daily operations within the office environment. This position requires excellent organizational skills, a detail oriented approach, and the ability to multitask effectively. Responsibilities: • Welcome visitors and provide assistance with office-related inquiries. • Manage incoming mail by sorting and distributing it appropriately. • Monitor and replenish office supplies, placing orders as necessary. • Coordinate meetings and maintain schedules and calendars for staff. • Organize and file documents both electronically and physically. • Deliver administrative support to both management and team members. • Maintain a clean, organized, and detail oriented office environment. • Handle multi-line phone systems, including answering inbound calls and directing them as needed. • Provide concierge-style services to support staff and visitors. • Perform additional administrative tasks as assigned to support office operations.
2026-05-13T21:48:44Z

Customer Service Representative 2

Lowell, MI
remote
Temporary / Contract
14.00 - 16.00 USD / Hourly
We are looking for a detail-oriented Customer Service Representative 2 to support order management activities for a manufacturing-focused team. This is a Contract position that requires strong customer support skills, accuracy in order entry, and the ability to coordinate effectively with internal partners. The ideal candidate brings prior experience working with ERP platforms in a production or manufacturing environment and can manage customer requests, order changes, and issue resolution effectively. Responsibilities: • Enter customer orders into ERP systems with a high degree of accuracy and confirm that all order information is complete before processing. • Review incoming orders for discrepancies, resolve exceptions related to pricing or order details, and follow through to completion. • Respond to customer questions and concerns regarding order status, returns, exchanges, cancellations, and revisions in a timely manner. • Track orders throughout the fulfillment cycle and maintain up-to-date documentation for purchase orders, confirmations, and related records. • Coordinate with sales, logistics, finance, and other internal teams to support efficient order flow and consistent customer communication. • Monitor credits, cancellations, and order adjustments while ensuring updates are properly recorded in the system. • Provide attentive inbound customer support and help maintain a high standard of service across all interactions. • Learn and use assigned ERP tools, including initial training in Syteline followed by Oracle, to support daily order management tasks.
2026-05-26T20:38:46Z

Front Desk Coordinator

Houston, TX
onsite
Temporary to Hire
20.00 - 25.00 USD / Hourly
We are looking for an experienced Front Desk Coordinator to represent our organization as the first point of contact for guests, employees, and senior leaders. This permanent, onsite opportunity is within the energy and natural resources sector and offers the chance to work in a highly visible setting where strong judgment and communication are essential. This is a contract position with the potential to become permanent for the right candidate. Responsibilities: • Welcome visitors, clients, and executives with a detail-oriented approach while ensuring a smooth front desk experience. • Manage a multi-line phone system, direct incoming calls accurately, and handle inquiries with discretion and efficiency. • Coordinate visitor access by preparing badges and maintaining front desk security and check-in procedures. • Organize conference room readiness for meetings and leadership events, including room setup and related hospitality support. • Arrange meal orders for onsite meetings and help ensure events run seamlessly from an administrative standpoint. • Enter basic invoice information, maintain administrative records, and support routine tracking tasks with accuracy. • Assist with office and facilities coordination by completing assigned reports and helping with day-to-day operational needs. • Serve as a dependable administrative resource in an executive-facing environment that requires confidentiality and composure.
2026-05-19T20:28:44Z

Customer Service Representative

Dunmore, PA
remote
Temporary / Contract
16.00 - 19.00 USD / Hourly
Robert Half is working with a growing organization looking to add a customer-focused Customer Service Representative to their team. This role plays a critical part in delivering exceptional service and building strong relationships with customers. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner</li><li>Troubleshoot and resolve issues while ensuring a positive customer experience</li><li>Process orders, returns, account updates, and service requests</li><li>Maintain accurate documentation within CRM systems</li><li>Collaborate with internal departments to resolve complex customer concerns</li><li>Identify opportunities to improve processes and enhance customer satisfaction</li></ul>
2026-05-27T14:59:08Z

Customer Service Representative

Quakertown, PA
onsite
Temporary to Hire
17.00 - 20.00 USD / Hourly
We are partnering with a well-established local manufacturing company seeking a Customer Service Representative to join their team. This individual will serve as the primary point of contact for customers, supporting order management, coordinating with internal departments, and ensuring a seamless customer experience from inquiry through delivery. Key Responsibilities:<ul><li>Respond to customer inquiries via phone and email in a timely, professional manner</li><li>Process and track customer orders, ensuring accuracy and on-time delivery</li><li>Coordinate with production, shipping, and sales teams to provide order updates</li><li>Resolve customer concerns, discrepancies, and delivery issues</li><li>Maintain accurate customer records, order details, and documentation in systems</li><li>Support administrative tasks such as data entry, reporting, and file management</li></ul>
2026-05-27T19:58:49Z

Front Desk Coordinator

Flushing, NY
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for an experienced Front Desk Coordinator to support daily front-of-house operations for a nonprofit organization in Flushing, New York. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming environment, managing high-volume calls, and providing dependable administrative support. The person in this role will serve as the first point of contact for visitors and callers while helping maintain an organized and detail-oriented reception area. Responsibilities: • Welcome visitors, staff, and guests courteously and direct them to the appropriate person or department. • Manage a multi-line phone system by answering incoming calls promptly, transferring inquiries accurately, and taking clear messages when needed. • Provide front desk and concierge-style assistance by responding to routine questions and helping guests navigate the office environment. • Maintain an orderly reception area to ensure a positive and detail-oriented experience for everyone entering the organization. • Coordinate daily check-in activities and support general administrative tasks that keep front office operations running smoothly. • Handle inbound communications with attention to detail, ensuring requests are routed efficiently and resolved in a timely manner.
2026-05-29T15:04:10Z

Customer Service Representative

Faifield, NJ
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support daily order processing and customer communication for a busy operation in Montville, NJ. This Contract position is ideal for someone who enjoys balancing customer support, order accuracy, and coordination with internal teams in a fast-moving environment. The person in this role will help ensure orders, shipping details, and account documentation are handled efficiently while providing timely updates to customers. Responsibilities:• Review incoming customer and purchase orders, confirm product availability, and enter complete and accurate order details into the system.• Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related questions in a prompt and attentive manner.• Coordinate closely with warehouse and operations staff to support accurate fulfillment, inventory alignment, and shipment readiness.• Prepare shipping-related paperwork, including bills of lading, and provide freight rate information for outbound orders.• Create sales orders, invoices, credit memos, and related account documentation while maintaining precise records.• Investigate and process freight claims involving damaged merchandise and follow through on required documentation.• Maintain organized digital and physical files for customer accounts, inventory information, and transactional records.• Respond to inbound calls and messages courteously, and provide current inventory information when requested.
2026-05-27T13:53:47Z

Customer Service Representative

Farmington, NY
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative to support customers and deliver responsive service from Farmington, New York. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping resolve customer concerns. The role focuses on managing customer interactions by phone, identifying solutions, coordinating next steps when needed, and maintaining accurate records in a CRM system. Responsibilities: • Respond to inbound customer inquiries professionally and place outbound calls as needed to provide updates or gather additional information. • Investigate customer concerns, identify practical solutions, and guide individuals through issue resolution with a service-focused approach. • Arrange service appointments when required and confirm scheduling details accurately with customers. • Record conversations, case updates, and follow-up actions thoroughly in the company CRM system. • Manage multiple tasks efficiently while maintaining attention to detail and meeting expected response times. • Provide clear information about services, processes, and next steps so customers feel informed and supported.
2026-05-26T14:48:47Z

Receptionist

Syracuse, NY
onsite
Temporary / Contract
18.00 - 19.00 USD / Hourly
We are looking for a dependable Receptionist to support daily front desk operations in Syracuse, New York. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming office environment, managing incoming communications, and keeping administrative tasks organized. The position is part-time, scheduled Monday through Friday from 1:00 PM to 5:00 PM, and requires at least 1 year of relevant experience. Responsibilities: • Greet visitors and provide a detail-oriented first point of contact for the office. • Manage a multi-line phone system by answering, screening, and directing incoming calls efficiently. • Receive and relay messages accurately to the appropriate team members. • Maintain an orderly reception area and assist with general front desk organization. • Support routine administrative tasks such as handling basic inquiries and coordinating information flow. • Ensure callers and guests are assisted promptly and courteously throughout the workday.
2026-05-29T21:23:46Z

Receptionist

Roanoke, VA
remote
Temporary / Contract
17.00 - 20.00 USD / Hourly
· Handled front desk duties, checking in and outpatients.· Patient registration· Insurance verification· Collection of copayments
2026-05-20T22:05:26Z

Front Desk Coordinator

Walnut Creek, CA
onsite
Temporary / Contract
22.00 - 23.00 USD / Hourly
We are looking for an experienced Front Desk Coordinator to support daily office operations for a client in California. This fully onsite role is a Long-term Contract opportunity and is ideal for someone who enjoys being the first point of contact for visitors while keeping front office tasks organized and on track. The schedule for the Front Desk Coordinator position is Tuesday through Saturday, and the position suits someone who is detail oriented, can stay composed in a busy setting, handle multiple priorities, and provide thoughtful support to customers with a positive approach. Responsibilities:• Welcome visitors and customers courteously, creating a positive first impression at the front desk.• Manage incoming phone calls, route them to the appropriate departments, and take accurate messages when needed.• Assist customers by researching requested information and providing clear, timely responses.• Sort, distribute, and process incoming and outgoing mail to maintain smooth daily office workflow.• Perform data entry tasks with accuracy and maintain organized digital and physical records.• Support file organization and document management to ensure information is easy to retrieve.• Address customer concerns with patience and care, including situations involving frustrated or upset individuals.• Balance multiple front desk and administrative priorities effectively in a fast-paced onsite environment. If you are interested in a role as a Front Desk Coordinator, apply now!
2026-05-29T17:43:49Z

Call Center Specialist

Hudson, WI
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for an organized Administrative Coordinator to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment. Responsibilities: • Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners. • Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes. • Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files. • Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded. • Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections. • Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows. • Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations. • Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.
2026-05-28T15:34:22Z

Receptionist

Minneapolis, MN
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are seeking a friendly, polished, and organized Receptionist to serve as the first point of contact for visitors, clients, and team members. The ideal candidate will have strong communication skills, a professional demeanor, and the ability to manage front desk responsibilities in a fast-paced office environment. Key Responsibilities<ul><li>Greet and assist visitors, clients, and employees in a professional and courteous manner</li><li>Answer, screen, and direct incoming phone calls</li><li>Manage the front desk and maintain a welcoming office environment</li><li>Handle incoming and outgoing mail, packages, and deliveries</li><li>Schedule appointments, meetings, and conference rooms</li><li>Maintain visitor logs and support office security procedures</li><li>Perform data entry, filing, and other administrative support tasks</li><li>Assist with office supply inventory and ordering</li><li>Support internal teams with general clerical and administrative duties</li></ul>
2026-05-26T21:04:17Z

Operations Specialist / Customer Service Representative

Opa Locka, FL
onsite
Temporary to Hire
30.00 - 30.00 USD / Hourly
Operations Specialist / Customer Service Representative Robert Half is seeking an Operations Specialist / Customer Service Representative to support a fast-paced distribution and operations environment in South Florida. This contract-to-hire opportunity is ideal for someone with strong order processing, customer support, and logistics coordination experience. Candidates must have experience with SAP and Excel. Bilingual Spanish is a plus. Responsibilities:<ul><li>Receive and review customer orders, resolving discrepancies as needed</li><li>Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines</li><li>Send order acknowledgements and communicate updates to customers</li><li>Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products</li><li>Communicate shipment delays and provide status updates to customers</li><li>Arrange logistics and shipping in accordance with company guidelines</li><li>Create invoices and coordinate with the finance department regarding payment or credit issues</li><li>Provide customer support related to inventory availability, delivery dates, and product inquiries via phone and email</li><li>Maintain accurate order documentation and records</li><li>Assist with claims resolution related to delivered products</li><li>Manage product returns following company RMA procedures</li><li>Update reports related to invoicing, orders, and operational metrics</li><li>Maintain and update customer and material information within SAP</li><li>Partner with inventory management to maintain proper stock levels</li></ul>
2026-05-29T20:53:50Z

Receptionist

Long Beach, CA
onsite
Temporary / Contract
15.84 - 18.34 USD / Hourly
We are looking for a friendly and organized Receptionist to support daily front-desk operations. This long-term contract position is ideal for someone who enjoys creating a welcoming experience for visitors while managing incoming calls and routine administrative tasks. The role requires strong communication skills, attention to detail, and the ability to handle a busy reception area effectively. Spanish language skills are highly valued in this position. Responsibilities:• Greet visitors and direct them to the appropriate department or staff member in a courteous and attentive manner.• Manage a multi-line phone system, answer inbound calls promptly, and route messages accurately to the correct contacts.• Maintain an orderly reception area that reflects a well-organized and welcoming office environment.• Provide general front-desk support, including handling basic administrative duties and assisting with day-to-day office needs.• Respond to questions from callers and guests with clear information and excellent customer service.• Support part-time reception coverage needs while remaining dependable and flexible with scheduling.• Communicate effectively in Spanish when assisting Spanish-speaking callers or visitors, as needed.Appfolio
2026-05-28T23:43:50Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing organization in Cincinnati, Ohio. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, managing order-related tasks, and maintaining accurate communication across phone and email channels. In this role, you will serve as a key point of contact for inquiries, scheduling needs, and data updates while helping ensure a smooth customer experience. Responsibilities: • Respond to incoming customer calls and emails with timely, attentive service and clear follow-up. • Handle both inbound and outbound communication to address questions, confirm details, and provide status updates. • Enter customer orders and related information accurately into internal systems to support efficient processing. • Schedule appointments and coordinate service or order-related timelines based on customer needs. • Maintain organized records through consistent data entry and documentation of customer interactions. • Prepare purchase-related documentation and assist with administrative tasks tied to order management. • Use Microsoft Excel and Microsoft Word to track information, create documents, and support daily operations. • Work collaboratively with internal teams to resolve issues and keep customers informed throughout the process.
2026-05-21T19:08:47Z

Front Desk Coordinator

South San Francisco, CA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
Robert Half is working with one of our top client on a short rem office coverage. We are seeking an entry-level Front Desk Coordinator to provide front office support in a professional corporate environment. This short-term contract opportunity is ideal for someone who enjoys interacting with people, staying organized, and creating a positive first impression for visitors and team members. The right candidate will bring strong communication skills, professionalism, and a service-oriented mindset. Key Responsibilities<ul><li>Greet and welcome visitors, clients, and vendors while serving as the first point of contact at the front desk.</li><li>Answer and route incoming calls through a multi-line phone system in a courteous and efficient manner.</li><li>Receive deliveries, mail, and packages, ensuring timely notification to the appropriate staff members.</li><li>Maintain a clean, organized, and professional reception area at all times.</li><li>Provide general office assistance by answering visitor questions and directing guests to meeting rooms or staff members.</li><li>Monitor front desk activity throughout the workday to ensure smooth office operations.</li><li>Assist with light administrative duties, including filing, data entry, and general clerical support as needed.</li><li>Support internal staff with day-to-day front office coordination and basic operational tasks.</li></ul>
2026-05-19T17:08:42Z

Customer Account Specialist

Washougal, WA
onsite
Temporary / Contract
28.00 - 32.00 USD / Hourly
We are seeking a Customer Account Specialist in Southwest Washington to support order execution and client communication for a contract position in the aerospace industry. In this role, you will serve as a key point of contact for customers while coordinating with cross-functional teams to keep orders moving efficiently from quote through delivery. The ideal candidate brings strong follow-through, sound judgment, and the ability to translate product and process information into clear updates and practical solutions for customers. Responsibilities:• Manage customer orders throughout the full fulfillment process, ensuring each step is completed accurately and on schedule from initial quote to final delivery communication.• Maintain detailed order activity records by entering transactions, updates, and customer interactions into company systems while monitoring progress and open action items.• Build productive relationships with assigned accounts by responding promptly to inquiries, resolving concerns, and providing clear status updates based on order activity.• Partner with manufacturing, quality, purchasing, engineering, and finance teams to remove obstacles and support the timely flow of orders through the business.• Develop a strong understanding of company products and processes in order to provide reliable guidance and set accurate expectations for customers.• Review order patterns, customer feedback, and market signals to help identify growth opportunities and improve account support strategies.• Analyze pending and historical demand to assist with forecasting and to support purchasing, inventory, and production planning decisions.• Adapt to changing priorities and manage workload effectively to help ensure consistent service levels and on-time order fulfillment.• Contribute to continuous improvement by documenting trends, sharing effective practices with colleagues, and recommending updates based on recurring customer concerns.
2026-05-29T19:08:46Z

Front Desk Coordinator

Stockton, CA
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Front Desk Coordinator to support a non-profit organization in Stockton, California on a Contract basis. This short-term assignment is ideal for someone who can create a welcoming front-office experience, manage incoming communications, and provide dependable coverage during a scheduled meeting. The role is expected to last approximately four hours and requires a detail-oriented presence at the reception area. Responsibilities: • Greet visitors promptly and maintain a friendly, organized front desk environment throughout the assignment. • Answer and route incoming calls using a multi-line phone system, ensuring messages are handled accurately and efficiently. • Provide basic concierge-style assistance by directing guests, responding to routine questions, and supporting front-office needs. • Monitor the reception area during the coverage period to ensure smooth day-to-day operations while staff are unavailable. • Take clear and complete messages for team members and relay important information in a timely manner. • Support short-term administrative front desk tasks as needed to maintain consistent service during the scheduled coverage window.
2026-05-27T20:43:44Z

Receptionist

Indianapolis, IN
onsite
Temporary / Contract
16.15 - 17.00 USD / Hourly
We are looking for an experienced and dependable Receptionist to represent the front office for a busy automotive dealership. This Contract position is ideal for someone who enjoys creating a welcoming first impression, managing daily administrative tasks, and keeping the reception area organized. The assignment begins with immediate training and may continue for several weeks, with the possibility of a long-term opportunity for someone who performs well. Responsibilities: • Welcome customers, guests, and vendors in a courteous manner and direct them to the appropriate department or contact • Answer incoming calls promptly, route inquiries accurately, and take clear messages when needed • Maintain an orderly front desk and lobby area to support a positive visitor experience • Assist with routine clerical work such as filing, data entry, scanning, and organizing documents • Provide general administrative support to staff as needed throughout the day • Share basic information with visitors and help coordinate foot traffic at the front entrance • Support scheduling updates and communicate important front desk information to the appropriate team members
2026-05-29T15:18:48Z

Medical Customer Service Specialist

Indianapolis, IN
onsite
Temporary / Contract
18.00 - 22.00 USD / Hourly
Our client is seeking a compassionate and detail-oriented Medical Customer Service Specialist to support patients, providers, and internal teams. In this role, you will handle incoming calls, schedule appointments, verify insurance information, answer billing and service questions, and ensure an excellent patient experience. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Answer inbound calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, confirm, and update patient appointments.</li><li>Verify insurance, demographic, and medical information for accuracy.</li><li>Assist patients with billing questions, payment processing, and account updates.</li><li>Document all interactions clearly in the electronic medical record or CRM system.</li><li>Coordinate with clinical and administrative staff to resolve patient concerns.</li><li>Maintain confidentiality and comply with HIPAA and company policies.</li></ul>
2026-05-29T15:04:10Z

HR Service Center Rep

Alpharetta, GA
remote
Temporary / Contract
36.00 - 42.00 USD / Hourly
We are looking for an HR Service Center Rep to support essential employee relations and HR documentation activities for a healthcare organization in Georgia. This Contract position is well suited for someone who can manage sensitive information, produce accurate employment documents, and maintain organized records in HR systems. The ideal candidate brings prior experience in HR operations or a service center environment and can work independently while partnering effectively with HR stakeholders. Responsibilities: • Create severance documentation from approved templates, verifying employee details, timelines, and payout information for accuracy. • Prepare disciplinary and performance-related documents, including warning notices and improvement plans, using direction provided by HR partners and people leaders. • Enter, update, and organize employee information within Oracle-based HR systems and case tracking tools to maintain reliable records. • Safeguard confidential personnel data and handle all documentation in alignment with company standards and applicable employment regulations. • Respond to HR service requests with professionalism, ensuring timely follow-up and clear communication with internal stakeholders. • Support employee relations and onboarding-related administrative processes as needed within the HR service center function.
2026-05-28T17:18:46Z

Customer Service Representative

St. Petersburg, FL
onsite
Temporary to Hire
18.00 - 18.00 USD / Hourly
We are looking for a compassionate Customer Service Representative to serve as the first point of contact for clients seeking behavioral health support in Florida. This contract opportunity with permanent potential is ideal for someone who can create a welcoming experience, remain calm in sensitive situations, and provide thoughtful assistance to individuals who may be facing difficult personal circumstances. The person in this role will help coordinate front-desk activities, support appointment scheduling, and ensure client information is handled accurately and professionally across outpatient service locations. Responsibilities: • Welcome clients, visitors, and staff in a respectful and reassuring manner while creating a positive front-desk experience. • Manage check-in and check-out activities efficiently, ensuring records are accurate and services move forward without unnecessary delays. • Receive client payments, provide receipts, and reconcile the cash drawer at the end of the shift. • Maintain and update client demographic and account details during arrival or departure as needed. • Arrange appointments for clients and providers and help keep calendars organized across assigned service areas. • Place reminder and follow-up calls related to upcoming visits and missed appointments. • Coordinate with clinical teams to support smooth client flow throughout the day and address pending service concerns. • Handle administrative support tasks such as routing incoming faxes, completing opening or closing duties, distributing satisfaction surveys, and entering information accurately into agency systems. • Travel to other nearby service locations when coverage is needed, with mileage reimbursement provided for mid-day site changes.
2026-05-26T15:53:48Z

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
22.00 - 24.00 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Support Specialist to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping resolve inquiries, providing product or service information, and ensuring a positive customer experience. The ideal candidate will have strong communication skills, problem-solving abilities, and solid Microsoft Office skills, especially in Word, Excel, Outlook, and Teams. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer issues and escalate complex concerns when needed</li><li>Maintain accurate customer records and interaction notes in company systems</li><li>Use Microsoft Outlook to manage communications and schedule follow-ups</li><li>Prepare reports, update spreadsheets, and track support metrics using Microsoft Excel</li><li>Create and edit customer correspondence and documentation in Microsoft Word</li><li>Collaborate with internal teams using Microsoft Teams and other communication tools</li><li>Provide product, service, and account information to customers</li><li>Identify opportunities to improve processes and enhance the customer experience</li></ul>
2026-05-20T14:28:45Z

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