A Hospital in Tustin is in the need of Patient Registration Specialist to its Emergency Department team. The Patient Registration Specialist will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. The Patient Registration Specialist will be tasked with admitting patients, collecting demographics and insurance information. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment.<br><br>Responsibilities:<br>• Welcome patients and their families to the Emergency Department with professionalism and empathy.<br>• Collect and validate patient demographic and insurance information to ensure accuracy.<br>• Obtain and securely scan necessary documents, including identification and insurance cards.<br>• Explain financial responsibilities such as co-payments and assist patients with payment collection.<br>• Accurately input patient data into the electronic health record system.<br>• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.<br>• Address patient and visitor inquiries with a calm and supportive demeanor.<br>• Adhere to hospital policies and maintain compliance with organizational standards.<br>• Perform additional administrative tasks as required to support the department.<br><br>Schedule: 40 hours/week; rotating weekends<br>Shift 1: 6:00am – 2:30pm<br>Shift 2: 2:00pm – 10:30pm<br>Shift 3: 10:00pm – 6:30am
We are looking for a detail-oriented Patient Access Specialist to join our team on a contract basis in New Orleans, Louisiana. In this role, you will be responsible for ensuring smooth patient registration, scheduling, and insurance verification processes within an outpatient medical clinic setting. This position offers an excellent opportunity to contribute to healthcare operations and may lead to a permanent position based on performance and availability of roles.<br><br>Responsibilities:<br>• Handle patient registration processes, ensuring accurate data entry and adherence to protocols.<br>• Coordinate patient scheduling to optimize clinic operations and reduce wait times.<br>• Verify medical insurance information and assist patients with understanding their coverage options.<br>• Utilize electronic health record (EHR) systems, particularly eClinicalWorks, to manage patient information efficiently.<br>• Deliver exceptional customer service by addressing patient inquiries and resolving issues promptly.<br>• Collaborate with healthcare staff to ensure seamless communication and workflow.<br>• Maintain confidentiality and comply with healthcare regulations to protect patient information.<br>• Float between clinic locations as needed to support operational demands.<br>• Monitor and report on patient flow metrics to identify areas for improvement.<br>• Provide administrative support to ensure the clinic operates efficiently.
<p>We are looking for a compassionate and detail-oriented Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will play a pivotal part in ensuring patients and visitors have a smooth and positive experience, managing essential administrative tasks with care and precision. This is a Contract to permanent position, offering the opportunity to contribute to a dynamic and fast-paced environment where excellent communication and organizational skills are crucial. PLEASE NOTE: The hours for this role include several rotating 7pm-7am shifts weekly, equivalent to full time hours. You will be additionally compensated for the evening/night hours within the shift.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors warmly, fostering a welcoming and attentive environment.</p><p>• Accurately complete patient registration, verify insurance information, and maintain updated records.</p><p>• Schedule and confirm appointments, ensuring efficient coordination and follow-up.</p><p>• Handle payment processing, including collecting co-pays and balancing daily transactions.</p><p>• Collaborate with clinical and administrative teams to streamline patient flow and enhance service delivery.</p><p>• Safeguard patient privacy by adhering to confidentiality standards and regulations.</p><p>• Respond to patient inquiries with empathy, addressing concerns promptly or escalating them when necessary.</p><p>• Assist patients in understanding insurance coverage and eligibility requirements.</p><p>• Ensure compliance with healthcare policies and procedures to maintain high-quality service.</p>
We are looking for a skilled Patient Access Specialist to join our team on a contract basis in New Orleans, Louisiana. In this role, you will play a vital part in ensuring smooth patient registration and scheduling processes within a healthcare setting. This position requires a strong understanding of electronic health record (EHR) systems and a commitment to providing exceptional service to patients.<br><br>Responsibilities:<br>• Facilitate patient registration by accurately collecting and verifying personal and insurance information.<br>• Schedule patient appointments efficiently while considering clinic availability and patient needs.<br>• Assist patients with understanding their medical insurance coverage and benefits.<br>• Ensure all patient data is entered and maintained accurately in the electronic health record (EHR) system.<br>• Provide excellent customer service by addressing patient inquiries and resolving any issues promptly.<br>• Collaborate with clinical and administrative staff to ensure seamless patient care and clinic operations.<br>• Perform insurance verification to confirm coverage and eligibility prior to appointments.<br>• Maintain confidentiality and compliance with healthcare regulations during all interactions.<br>• Adapt to different clinic locations as needed to meet operational demands.<br>• Support team members with additional administrative tasks as required.
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, Delaware. This role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p>• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.</p>
We are looking for a dedicated Patient Access Specialist to join our team in Madison Heights, Michigan. In this role, you will manage scheduling and registration tasks while providing exceptional support to patients and clinical staff. This is a long-term contract position offering the opportunity to make a meaningful impact in a fast-paced healthcare environment.<br><br>Responsibilities:<br>• Handle a significant volume of incoming calls to coordinate patient scheduling efficiently.<br>• Arrange medical appointments and procedures across multiple facilities, ensuring compliance with clinical guidelines.<br>• Provide clear and accurate responses to patient inquiries, directing them to the appropriate departments.<br>• Communicate regularly with clinical teams to update patient status and coordinate scheduling.<br>• Work collaboratively with medical professionals to enhance scheduling processes and patient access.<br>• Utilize multiple technology systems simultaneously to complete scheduling and registration tasks.<br>• Accurately collect and record demographic, billing, and insurance information from patients or their representatives.<br>• Educate patients about preparation requirements and procedures following established protocols.<br>• Inform patients of anticipated co-pays and deductibles, ensuring transparency regarding payment expectations.<br>• Analyze financial details in registration systems and relay relevant information to patients and the billing office.
<p>We are looking for a detail oriented Patient Access Specialist to join our team in North Vernon, Indiana. In this role, you will play a key part in ensuring smooth patient registration processes, providing exceptional customer service, and handling administrative tasks efficiently. This is a long-term contract position with opportunities to make a meaningful impact within a healthcare setting.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 9am -5:30pm + Rotating weekends and holidays</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and register patients with professionalism and empathy, ensuring a positive first impression.</li><li>Obtain, validate, and update patient demographic and insurance information, maintaining accurate records.</li><li>Schedule, reschedule, and coordinate patient appointments across multiple providers and service lines.</li><li>Verify insurance benefits; collect and process co-pays, deductibles, and prior authorizations as needed.</li><li>Manage intake forms, admissions, and referrals with attention to detail and regulatory compliance.</li><li>Respond to patient inquiries; resolve access or billing issues with efficiency and tact.</li><li>Collaborate with clinical and non-clinical teams to ensure seamless patient flow and service.</li></ul><p><br></p>
<p>We are seeking a Patient Administrative Specialist to join our team in Palo Alto, California, providing essential support in patient registration and administrative operations within an outpatient clinical setting. This Patient Administrative Specialist is a contract position, ideal for someone with strong organizational skills and a commitment to excellent patient care. In this Patient Administrative Specialist role, you will play a key part in ensuring smooth coordination of patient services, including scheduling surgeries and managing front desk functions.</p><p><br></p><p>Responsibilities:</p><ul><li>Schedule outpatient neurosurgical procedures (spine, cranial, and minimally invasive procedures).</li><li>Coordinate surgical dates with surgeons and operating rooms</li><li>Enter complete and accurate case details into scheduling systems.</li><li>Confirm surgeon availability, equipment needs, implants, and special instrumentation. Preoperative Coordination</li><li>Ensure all required preoperative testing is ordered and completed (labs, imaging, medical clearance).</li><li>Coordinate with primary care providers and specialists for surgical clearance.</li><li>Confirm consent forms and documentation are completed.</li><li>Verify that history & physical (H& P) documentation meets facility requirements.</li></ul>
<p>We are looking for a Full Time Patient Access Specialist to join our team in Salem, Indiana. In this role, you will be the first point of contact for patients, guiding them through the registration process with attention to detail and empathy. This is a fast-paced position that requires excellent communication skills and the ability to handle diverse situations while maintaining accuracy and compassion. This is a long-term contract opportunity offering a chance to build a strong foundation for a career in healthcare.</p><p><br></p><p><strong>Hours: Full-Time | Mon-Fri: 7:30am - 4pm </strong></p><p><br></p><p>Responsibilities:</p><p>• Assist patients during the registration process, ensuring their information is collected accurately and efficiently.</p><p>• Provide clear and compassionate communication to address patient concerns and alleviate anxiety.</p><p>• Answer questions regarding insurance coverage and health plans, offering guidance based on training.</p><p>• Work in a dynamic environment that requires multitasking and adapting to unexpected situations.</p><p>• Collaborate with team members to ensure smooth operations and support patient needs.</p><p>• Maintain knowledge of healthcare procedures and insurance policies to provide accurate information.</p><p>• Utilize systems and tools effectively to manage patient data and documentation.</p><p>• Ensure compliance with hospital policies and regulations throughout the registration process.</p><p>• Build trust and rapport with patients by actively listening and addressing their concerns.</p><p>• Uphold an attentive and detail-oriented demeanor while assisting individuals who may be ill or distressed.</p>
<p>Our client in in the local government sector based in Baltimore, Maryland is seeking a detail-oriented Insurance Verification Specialist to join their team!</p><p>Responsibilities:</p><ul><li>Conducting regular follow up and communicating with clinic patients over the phone in a detail-oriented manner.</li><li>Schedule patient visits, including new patient appointments, follow up visits, rescheduling of missed appointments, laboratory tests, and/or other medical appointments</li><li>Collecting and entering patient information such as insurance details, income, and family size into the electronic medical record.</li><li>Utilizing clinical electronic medical records for data entry and management.</li><li>Conducting patient registration, which includes obtaining demographic information.</li><li>Ensuring data accuracy while entering into a spreadsheet and the electronic medical record.</li><li>Making phone calls to patients to gather necessary details for calculating federal poverty limit.</li><li>Monitoring patient accounts and taking actions when necessary.</li></ul><p><br></p>
<p><strong>Job Responsibilities:</strong></p><p>· Handled front desk duties checking in and outpatients.</p><p>· Insurance verification</p><p>· Schedule appoitnment</p><p>· Other duties as assigned</p>
<p>We are looking for a dedicated Patient Access Specialist to join our team in Bangor, Maine. In this role, you will handle critical admission processes for patients receiving services at the hospital while ensuring compliance with organizational policies and regulatory standards. This is a long-term contract position that requires exceptional attention to detail and strong communication skills to provide outstanding patient experiences. </p><p><br></p><p>WED/THU 7:00A-3:30P, FRI 4:30A-5P, SAT 7:00A-7:30P , Part of paid on-call rotations on weekends after training</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and perform medical necessity checks to ensure compliance with hospital policies.</p><p>• Provide clear instructions to patients, collect insurance details, and process physician orders while maintaining high customer service standards.</p><p>• Meet designated point-of-service goals and contribute to achieving organizational benchmarks.</p><p>• Conduct pre-registration tasks, including inbound and outbound calls, to gather demographic and insurance information and discuss financial responsibilities with patients.</p><p>• Explain and obtain signatures for general consent forms, treatment forms, and other required documentation, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input accurate benefit data into the system to support billing processes and ensure claims are processed efficiently.</p>
<p>Are you passionate about providing exceptional support to patients and streamlining healthcare operations? We invite you to apply for the Patient Access Specialist role—one of the most in-demand non-clinical healthcare positions in the United States. Join a collaborative and dynamic environment where your attention to detail and customer-first mindset will truly make a difference.</p><p><br></p><p><strong>Hours for the position: </strong>6am - 6:30pm CST (3 12 hour shifts per week including weekends and holidays)</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li>Serve as the first point of contact, interacting with patients both over the phone and in person.</li><li>Manage a high volume of incoming calls, schedule appointments, and coordinate procedures across hospitals and outpatient centers.</li><li>Collect and enter patient demographic, billing, and insurance information with accuracy.</li><li>Address patient questions, provide education on procedures and financial responsibility, and update relevant staff on patient status.</li><li>Communicate and collaborate effectively with medical staff, clinical departments, and ancillary teams to optimize scheduling and patient flow.</li><li>Multitask across various technology systems to complete administrative functions.</li><li>Perform additional duties and projects as assigned.</li></ul>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
We are looking for a dedicated Patient Financial Access Facilitator to join our healthcare team in Trumbull, Connecticut. In this role, you will be responsible for overseeing patient registration, scheduling, and insurance verification processes while ensuring high-quality service and compliance with healthcare regulations. This is a long-term contract position offering an opportunity to make a meaningful impact in a fast-paced and collaborative environment.<br><br>Responsibilities:<br>• Manage patient check-in and check-out processes, ensuring accurate collection and update of demographic and financial information.<br>• Schedule patient appointments promptly and accurately, coordinating with clinical staff and addressing patient needs.<br>• Verify insurance eligibility, collect co-payments, and initiate funding referrals according to departmental policies.<br>• Maintain compliance with managed care requirements and healthcare regulations while processing patient visits.<br>• Assist patients requiring special accommodations, such as non-English speakers or individuals with disabilities, to ensure accessibility.<br>• Obtain necessary signatures and authorizations, documenting relevant information in patient accounts.<br>• Monitor and maintain scheduling waitlists, filling open slots efficiently to optimize appointment availability.<br>• Collaborate with the clinical team to ensure seamless patient flow and effective communication.<br>• Uphold confidentiality and professionalism while handling sensitive patient information.<br>• Troubleshoot and resolve issues related to insurance discrepancies or billing concerns.
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
We are looking for a dedicated Patient Service Representative to join our team in Miami, Florida. As a key member of the patient services department, you will play a vital role in ensuring smooth communication and efficient processes for patient care. This is a Contract position offering an excellent opportunity to contribute to a dynamic healthcare environment.<br><br>Responsibilities:<br>• Facilitate patient registration while maintaining confidentiality and adhering to customer service standards.<br>• Conduct financial assessments, collect patient fees, and accurately record transactions.<br>• Manage billing processes for assigned providers, ensuring timely and precise posting.<br>• Coordinate with providers on unresolved encounters and pending charges to ensure resolution.<br>• Communicate with program managers regarding appointment schedules, including follow-ups on no-shows and cancellations.<br>• Confirm appointments through outbound calls and monitor compliance with meaningful use objectives.<br>• Perform clerical tasks such as scanning documents and updating patient charts.<br>• Verify Medicaid and other insurance eligibility, conduct enrollment and disenrollment procedures.<br>• Provide patients with detailed information about available services within the organization and the community.<br>• Schedule new and follow-up appointments to support patient care needs.
<p>We are offering a long-term contract employment opportunity for a Patient Admin Specialist in Lewes, Delaware. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. This is an excellent opportunity to get your foot in the door within the healthcare field!</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
We are looking for a Patient Administrative Specialist to join our team in Palo Alto, California. In this role, you will play a vital part in ensuring smooth administrative operations within the outpatient clinical setting. This is a long-term contract position, offering the opportunity to support patients and healthcare providers through effective coordination and communication.<br><br>Responsibilities:<br>• Manage front desk operations, including patient check-in and check-out processes.<br>• Welcome patients, addressing their inquiries regarding appointments, payments, and schedules.<br>• Coordinate with healthcare providers to manage scheduling preferences and respond to urgent patient needs.<br>• Maintain clinic databases, including information and paging directories, while processing internal forms.<br>• Provide support to doctors and patients by utilizing reference tools and documentation.<br>• Handle non-clinical patient messages and CRMs, escalating concerns when necessary.<br>• Organize and distribute incoming faxes, mail, and clinic-specific documentation.<br>• Ensure compliance with organizational service standards and department expectations.<br>• Assist with surgery scheduling and other administrative tasks related to daily clinic operations.<br>• Deliver exceptional customer service while managing multiple priorities effectively.
We are looking for a Patient Administrative Specialist to join our team in Pleasanton, California. In this role, you will play a key part in ensuring the smooth operation of front office tasks, including patient coordination, surgery scheduling, and administrative support within an outpatient clinical setting. This is a Long-term Contract position, offering an opportunity to contribute to high-quality patient care and efficient clinic management.<br><br>Responsibilities:<br>• Oversee front desk operations, including patient check-in and check-out processes.<br>• Welcome patients warmly and address their inquiries regarding appointments, payments, and schedules.<br>• Coordinate with healthcare providers to manage scheduling preferences and address urgent patient needs.<br>• Utilize reference documents and tools to provide support between doctors and patients.<br>• Perform various administrative tasks such as maintaining databases, processing forms, and managing paging directories.<br>• Respond to non-clinical inquiries from patients and escalate issues as necessary.<br>• Handle clinic-specific documentation, including filing, distributing faxes, and managing mail.<br>• Ensure high standards of service by meeting or exceeding organizational and departmental expectations.<br>• Assist with CRM tasks and escalate complex issues appropriately.<br>• Support daily clinic operations through effective communication and coordination.
<p>Step Into Success as a Pre-Access Coordinator 🚀</p><p><br></p><p><strong>Make a difference before care even begins</strong></p><p>Do you thrive in a fast-paced, organized environment and enjoy helping others feel supported and confident? Are you someone who takes pride in getting the details right while creating a welcoming experience? If so, we have an exciting opportunity for you!</p><p><br></p><p>As a <strong>Pre-Access Coordinator</strong>, you’ll play a critical role in the patient journey—serving as the first point of connection and ensuring every visit starts smoothly, clearly, and stress-free.</p><p><br></p><p><strong>Why This Role Stands Out</strong></p><p>This position sits at the heart of the healthcare experience. You’ll combine customer service, administrative expertise, and financial coordination to help patients feel informed and cared for—before they ever step into the office. Your work directly supports patient satisfaction and operational efficiency across the practice.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li><strong>Create a great first impression:</strong> Greet patients, assist with check-in and check-out, and ensure accurate demographic and insurance information</li><li><strong>Keep processes moving:</strong> Complete insurance verifications, manage referrals, and maintain accurate patient accounts</li><li><strong>Provide financial clarity:</strong> Offer upfront financial counseling and assist with payment processing to reduce surprises</li><li><strong>Coordinate with confidence:</strong> Schedule appointments, manage medical records, and follow established Pre-Access procedures</li><li><strong>Support daily operations:</strong> Handle phone inquiries, referrals, and opening/closing duties to keep the office running smoothly</li></ul><p><strong>Why You’ll Love Working Here</strong></p><ul><li>A collaborative, supportive team environment</li><li>Opportunities to grow your skills within healthcare administration</li><li>Meaningful work that improves the patient experience every single day</li></ul><p>Your expertise and passion for patient care start here. Let’s elevate your career while making a real impact on patients’ lives.</p><p><br></p><p><strong>Apply today or call to learn more:</strong></p><p> 📞 Reach out to <strong>Christin, Lydia, or Erin</strong> at <strong>563-359-7535</strong></p><p><br></p>
<p>We are looking for a dedicated Call Center Specialist to join a non-profit organization in Charlotte, North Carolina. This is a long-term contract opportunity where you will play a key role in supporting families with registration processes and inquiries. The position requires excellent customer service skills, flexibility, and the ability to manage high call volumes efficiently. The hours will be part‑time: Monday–Friday from 6:00–8:00 PM, and Saturday from 8:00–10:00 AM.</p><p><br></p><p>Responsibilities:</p><p>• Assist families with student registration processes, including answering inquiries and providing guidance.</p><p>• Respond to a high volume of inbound calls during peak times, ensuring timely and accurate service.</p><p>• Deliver bilingual support to cater to diverse families and community needs.</p><p>• Handle escalated calls and resolve issues with a solutions-oriented approach.</p><p>• Maintain detailed records of customer interactions and registration information using organizational tools.</p><p>• Monitor call patterns and help identify trends to improve responsiveness and efficiency.</p><p>• Collaborate with internal teams to address complex queries and provide seamless service.</p><p>• Provide support during after-hours when required, ensuring consistent availability for callers.</p><p>• Uphold professionalism when dealing with irate customers and work toward satisfactory resolutions.</p><p>• Support organizational efforts in tracking and improving customer service metrics.</p>
<p>This role is on site in Lewiston, Maine!</p><p>We’re offering a long-term contract opportunity for a Patient Access Specialist in Lewiston, ME, with the potential to transition to a permanent role. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>Entry level applies are welcome! This is the perfect role if you have an interest in healthcare!</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>Data Entry Project Specialist (2-Month Contract)</p><p><strong>Location:</strong> Chattanooga, TN (Corporate Office)</p><p><strong>Duration:</strong> 2-Month Project Assignment</p><p><br></p><p>Are you exceptionally detail-oriented? Do you take pride in accuracy, efficiency, and checking every box twice? If you thrive in structured, process-driven environments and enjoy focused, independent work, this project could be a perfect fit.</p><p><br></p><p>We are partnering with the corporate office of a large and highly respected Chattanooga-based organization that has recently acquired a company managing a significant volume of government contracts. As part of this exciting growth initiative, they are launching a critical compliance and registration project — and we are seeking meticulous professionals to support the effort.</p><p><br></p><p>About the Project</p><p>In this role, you will help register the organization to conduct federal business across multiple states. This involves navigating various state government websites, completing required documentation, entering data accurately, and ensuring all registrations are submitted properly and in full compliance.</p><p><br></p><p>This is a high-impact project that supports the organization’s national expansion and government contracting operations.</p><p><br></p><p>Key Responsibilities</p><ul><li>Complete business registrations on multiple state government platforms</li><li>Accurately enter and verify organizational information across systems</li><li>Review documentation for completeness and compliance</li><li>Track submissions and maintain organized records of completed filings</li><li>Follow established workflows and standardized procedures</li><li>Communicate any discrepancies or issues to project leadership</li></ul><p>What Makes This Role Appealing</p><ul><li>Clear, structured responsibilities with defined processes</li><li>Independent, focused work environment</li><li>Opportunity to support a major corporate acquisition initiative</li><li>Resume-building experience within government compliance and corporate operations</li><li>Short-term project with immediate impact</li></ul><p>Ideal Candidate Profile</p><ul><li>Extremely detail-oriented with a high degree of accuracy</li><li>Fast and precise data entry skills</li><li>Comfortable navigating multiple web-based platforms</li><li>Ability to follow repetitive workflows without losing focus</li><li>Strong organizational and time-management skills</li><li>Previous experience in administrative support, compliance, data entry, or back-office operations preferred</li></ul><p>This is an excellent opportunity for professionals who enjoy process-driven work and want to contribute to a meaningful corporate initiative. If you are someone who finds satisfaction in precision, organization, and completing tasks correctly the first time — we want to hear from you.</p>
