Robert Half is hiring! Apply today <br> Key Responsibilities: • Lead a team of backend and full-stack developers in the development and deployment of enterprise-grade applications. • Design and implement scalable, secure, and high-performance microservices using Java, Spring, and RESTful APIs. • Collaborate with cross-functional teams to define architecture, design patterns, and best practices. • Integrate applications with MySQL databases and manage data access using JDBC or JPA. • Optimize and manage applications running on Tomcat servers. • Provide mentorship and code reviews to ensure code quality, performance, and reliability. • Work with DevOps to automate CI/CD pipelines and manage cloud infrastructure using AWS services (e.g., EC2, RDS, S3, Lambda). • Ensure adherence to industry standards and compliance, especially in healthcare and POS domains. ________________________________________ Required Skills and Qualifications: • Minimum 7 years of detail oriented experience in Java development. • Strong expertise in Java Spring Framework (Spring, Spring MVC, Spring Data, etc.). • Hands-on experience building and consuming RESTful APIs. • Deep understanding of microservices architecture and inter-service communication. • Experience with Tomcat, JDBC, and MySQL. • Familiarity with UI frameworks such as Angular, React, or Vue.js (basic understanding required). • Proficiency in AWS services (e.g., EC2, S3, RDS, Lambda, CloudWatch). • Strong problem-solving skills and an ability to lead development efforts end-to-end. • Excellent verbal and written communication skills.
<p>We are looking for an experienced Project Coordinator to join our team on a contract basis in Nashville, Tennessee. This role involves overseeing facility operations, coordinating with vendors, and supporting the transition of office spaces to warehouse facilities. The position offers the opportunity to work in a dynamic environment, with tasks ranging from logistics coordination to procurement and risk management.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the decommissioning of office spaces and assist with setting up new warehouse facilities.</p><p>• Collaborate with vendors to ensure timely and efficient completion of facility-related tasks.</p><p>• Support procurement processes by sourcing vendors and managing service agreements.</p><p>• Conduct site inspections, assessments, and audits to maintain compliance and safety standards.</p><p>• Monitor performance metrics, including Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).</p><p>• Manage purchase orders and assist with financial reporting, including monthly accruals and budget tracking.</p><p>• Implement and monitor disaster recovery and business continuity plans.</p><p>• Develop strong working relationships with stakeholders, landlords, and managing agents.</p><p>• Ensure the premises are consistently maintained in good condition.</p><p>• Assist with the integration of property risk management programs and industry best practices.</p>
We are looking for a dedicated Service Desk Analyst I to join our team in Nashville, Tennessee. In this long-term contract role, you will provide exceptional technical support and customer service to end users, ensuring smooth operations within a dynamic manufacturing environment. If you have a passion for troubleshooting, problem-solving, and delivering top-notch assistance, we encourage you to apply.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve hardware, software, and mobile device-related issues.<br>• Troubleshoot and diagnose problems with laptops, PCs, iOS devices, and other computing equipment.<br>• Deliver excellent customer service by communicating effectively with users and ensuring timely resolution of their issues.<br>• Collaborate with team members to document and review technical solutions and processes.<br>• Assist with deploying new equipment, including laptops and mobile devices, within the production environment.<br>• Maintain and update ITSM systems to track and manage user support requests.<br>• Train end users on system functionalities and best practices to improve overall efficiency.<br>• Conduct quality checks to ensure all technical solutions meet established standards.<br>• Monitor and respond to service desk inquiries while prioritizing tasks based on urgency.<br>• Support REST API integrations and troubleshoot related technical challenges.
We are looking for a dedicated Service Desk Analyst to join our team on a long-term contractual basis in Nashville, Tennessee. In this role, you will provide exceptional technical support and customer service to ensure smooth operations within a manufacturing environment. Your expertise in troubleshooting, communication, and problem-solving will play a key role in supporting end users and maintaining system functionality.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve hardware, software, and network issues for end users in a timely manner.<br>• Deliver exceptional customer service by addressing inquiries and resolving technical problems effectively.<br>• Troubleshoot and resolve issues related to laptops, mobile devices, and computer hardware.<br>• Assist with deploying and configuring PCs, operating systems, and mobile devices.<br>• Support ITSM processes and maintain accurate documentation of incidents and resolutions.<br>• Collaborate with team members to identify and implement improvements to service desk operations.<br>• Conduct training sessions for users to enhance their understanding of technical systems and processes.<br>• Review and maintain quality standards for technical support and customer interactions.<br>• Utilize REST API tools and other resources to provide advanced technical assistance.<br>• Provide production support within the manufacturing environment, ensuring minimal disruption to operations.
We are looking for an experienced Senior Accountant to join our team in Nashville, Tennessee. In this role, you will oversee critical accounting processes, ensuring accurate financial reporting and compliance with regulatory standards. The ideal candidate is highly skilled in managing month-end close activities, reconciliations, and general ledger accounting.<br><br>Responsibilities:<br>• Oversee and execute the month-end close process, ensuring all financial data is accurate and complete.<br>• Prepare and post journal entries for various accounts, including prepaids, fixed assets, and leases.<br>• Perform detailed reconciliations for general ledger accounts, bank accounts, and other financial records.<br>• Manage accounts payable (AP) processes by monitoring invoices and ensuring timely and accurate reporting.<br>• Handle accounts receivable (AR) activities, including billing, collections, and revenue accrual calculations.<br>• Conduct cash reconciliations to maintain accurate cash flow records.<br>• Monitor and report on fixed assets, ensuring proper accounting and documentation.<br>• Collaborate with team members to ensure compliance with financial policies and procedures.<br>• Provide support during audits by preparing necessary documentation and analyses.
<p>At Robert Half, we are constantly growing our network of talented <strong>Copywriters</strong> to support leading companies across North America. Our dedicated Marketing and Creative team is committed to putting your career first, providing expert guidance, and passionately representing you in the job market.</p><p> </p><p><br></p>
We are looking for an experienced Accounts Payable Supervisor/Manager to oversee and optimize the accounts payable processes for our organization. This role requires someone with strong attention to detail who excels in managing invoice coding, payment procedures, and ensuring compliance with financial regulations. Join us in Nashville, Tennessee, to contribute to the efficiency and accuracy of our financial operations.<br><br>Responsibilities:<br>• Supervise and manage the accounts payable team to ensure timely and accurate processing of invoices and payments.<br>• Oversee invoice coding processes to maintain accuracy and compliance with company policies.<br>• Coordinate and execute check runs, ensuring all payments are processed on schedule.<br>• Manage Automated Clearing House (ACH) transactions, including verification and troubleshooting.<br>• Develop and implement improvements to accounts payable procedures to enhance efficiency.<br>• Monitor and reconcile accounts payable records to ensure data integrity and resolve discrepancies.<br>• Collaborate with other departments to address payment-related inquiries and issues.<br>• Prepare regular reports on accounts payable activities and performance metrics for management review.<br>• Train and mentor team members to ensure adherence to best practices and foster growth.
We are looking for an experienced Senior Business Analyst to join our team in Nashville, Tennessee. In this long-term contract position, you will play a key role in analyzing and documenting business processes, facilitating system enhancements, and delivering effective training programs to support organizational goals. The ideal candidate will have a strong background in business analysis and a proven ability to collaborate with diverse stakeholders.<br><br>Responsibilities:<br>• Analyze and document complex business processes to identify areas for improvement and optimization.<br>• Develop and assess alternative solutions, including IT system upgrades and business process reengineering.<br>• Design and deliver end-user training programs, incorporating eLearning modules to enhance system adoption.<br>• Conduct cost-benefit analyses using standardized methodologies to evaluate proposed solutions.<br>• Lead or support project planning and execution across all phases, from initiation to maintenance.<br>• Create detailed data models and process/activity diagrams to illustrate and communicate system functionality.<br>• Facilitate workshops and stakeholder sessions to gather requirements and explore solution options.<br>• Oversee system installation, testing, data conversion, and ongoing system maintenance.<br>• Prepare detailed reports and conduct studies on business process and system-related challenges.<br>• Build and maintain effective relationships with staff at all organizational levels, from clerical roles to executive leadership.
<p>Our <strong>non-profit</strong> client is looking for an experienced <strong>Accounting Manager</strong> to join a dynamic organization based in <strong>Nashville</strong>, Tennessee. This is a <strong>PART ITME</strong> <strong>contract </strong>position that requires a proactive individual to manage a backlog of external audits. The role offers an opportunity to contribute to impactful projects while working closely with a small, dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Oversee financial audits and ensure compliance with relevant regulations for a non-profit entity.</p><p>• Manage accounting functions for multiple companies, including bank reconciliations and tracking restricted vs. non-restricted contributions.</p><p>• Organize and maintain financial documentation, including both electronic files and physical records.</p><p>• Prepare and classify expenses by function for non-profit reporting purposes.</p><p>• Collaborate with the charity director to support ad-hoc projects and operational needs.</p><p>• Provide necessary audit documentation and assist in coordinating audit procedures.</p><p>• <strong>Work on-site 10 to 20 hours a week</strong>, contributing to a structured and collaborative environment.</p><p>• Support the team in achieving financial targets and operational goals.</p>
<p>Looking for your next career? We at Robert Half are constantly looking to add to our pool of Graphic Designers. We are industry professionals that specialize in recruiting for top talent all over North America. Our dedicated Marketing and Creative team is here to put your needs first and passionately represent you!</p><p> </p><p>We have open Graphic Designer roles in a freelance and full-time capacity as well as short term to long term engagements. W2 Pay: $25-$35/hr</p><p> </p><p><br></p><p> </p>
We are looking for a skilled Property Accountant to join our team in Nashville, Tennessee. In this role, you will play a key part in managing financial operations for various real estate properties, ensuring compliance with lease agreements and maintaining accurate financial records. This position offers an excellent opportunity to contribute your expertise in property accounting while collaborating with a dynamic team.<br><br>Responsibilities:<br>• Prepare detailed financial reports on a monthly, quarterly, and annual basis, ensuring accuracy and compliance.<br>• Handle general ledger entries, bank reconciliations, and intercompany transactions efficiently.<br>• Process vendor invoices and oversee accounts payable and receivable operations, including timely rent collection.<br>• Assist in the preparation of annual budgets and tenant bill-backs in accordance with lease terms.<br>• Track rent escalations, reimbursements, and ensure lease accounting compliance.<br>• Provide audit support by organizing and submitting required documentation.<br>• Ensure proper reconciliation of taxes, insurance, and ownership structures.<br>• Collaborate on transitioning accounting processes from outsourced to internal systems where applicable.
<p>We are seeking a professional Account Executive for one of our clients to manage all aspects of client projects such as creative brainstorming, implementation, negotiating, managing multi-million dollar budgets and vendors, and orchestrating it all on time. This person must have superior ability to multi-task and be extremely organized.</p><p><br></p><p> </p><p><br></p>
<p>We are looking for a skilled Treasury Analyst to join our team in Nashville, Tennessee. This role offers the opportunity to manage complex financial processes, provide strategic insights, and contribute to key business decisions. The ideal candidate will excel in analyzing financial data, executing capital transactions, and guiding the organization’s treasury functions.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth analysis of financing alternatives, execute derivative trades, and oversee debt capital market transactions.</p><p>• Manage cash assets and bank accounts, ensuring optimal allocation and operational efficiency.</p><p>• Lead financial projects by gathering and analyzing data, recommending actionable solutions, and implementing strategies to address medium to high-risk issues.</p><p>• Prepare detailed monthly and quarterly reports for management, covering topics such as external debt, liquidity forecasts, and asset-liability management.</p><p>• Provide technical expertise and mentorship to peers, offering recommendations to management on treasury-related matters.</p><p>• Collaborate effectively with stakeholders to ensure proper relationship management and prompt responses to client and vendor requests.</p><p>• Utilize tools and techniques to simplify complex financial concepts, ensuring clear communication to diverse audiences.</p><p>• Apply critical thinking and decision-making skills to assess risks, benefits, and alternatives for key financial decisions.</p><p>• Maintain accuracy and attention to detail in all financial analyses and reporting processes.</p><p>• Manage multiple priorities effectively, balancing day-to-day operational needs with long-term project goals.</p>
<p>We are looking for a detail-oriented Staff Accountant to join our team in Nashville. This role offers the opportunity to contribute to financial accuracy and compliance within a dynamic machinery manufacturing environment. Ideal candidates will have a strong background in general ledger management,and journal entries.</p><p><br></p><p>Responsibilities:</p><p>• Record and review journal entries to ensure accuracy in financial reporting.</p><p>• Reconcile general ledger accounts and identify discrepancies for resolution.</p><p>• Assist in month-end and year-end closing processes to maintain timely financial reporting.</p><p>• Collaborate with internal teams to streamline accounting procedures and improve efficiency.</p><p>• Provide support during audits by preparing required documentation and reports.</p><p>• Analyze financial data to identify trends and provide insights for decision-making.</p><p>• Stay updated on changes in tax regulations and accounting standards to ensure compliance.</p><p>• Perform other related accounting duties as assigned to support the department.</p>
<p>We are looking for a skilled Enterprise Application Consultant to join our DevOps team supporting our client located in Nashville. This is a long-term contract position based in Nashville, Tennessee, offering a hybrid work arrangement with occasional onsite requirements. The ideal candidate will bring deep expertise in software development practices, strong communication skills, and the ability to thrive in a collaborative Agile environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and enhance applications using Java and technologies to meet project requirements.</p><p>• Create and manage documentation in Jira to ensure clear communication of development processes.</p><p>• Implement and maintain CI/CD pipelines using tools such as Jenkins, Tekton, and Maven.</p><p>• Collaborate with team members in remote meetings, providing input and solutions to technical challenges.</p><p>• Utilize Red Hat OpenShift and 3Scale platforms for effective application deployment.</p><p>• Design and integrate RESTful Service APIs to support service-oriented architecture.</p><p>• Work with Kubernetes for container orchestration and efficient resource management.</p><p>• Utilize Bitbucket and Confluence for version control and documentation collaboration.</p><p>• Ensure adherence to Agile practices while supporting continuous innovation and improvement.</p><p>• Communicate effectively with developers, testers, business analysts, and scrum masters to meet objectives.</p>
<p>Robert Half has partnered with a growing organization in downtown Nashville in their search for an experienced Accounting Manager. This is a hybrid role offering the opportunity to contribute to a high-performing accounting function while enjoying work-life balance.</p><p>Key Responsibilities:</p><ul><li>Lead and manage full-cycle accounting processes, including month-end and year-end close.</li><li>Oversee revenue recognition in compliance with applicable standards.</li><li>Prepare and review balance sheet reconciliations to ensure accuracy and compliance.</li><li>Support SOX compliance and internal controls documentation.</li><li>Coordinate and manage external and internal audit requests.</li><li>Drive process improvements and leverage technology within a large ERP system environment.</li><li>Supervise and mentor staff, ensuring accuracy, efficiency, and adherence to deadlines.</li></ul><p><br></p>
We are looking for an experienced HR Director to lead and oversee all aspects of human resources within our organization. This role requires a strategic thinker who can align HR practices with business goals while fostering a positive and productive workplace environment. The ideal candidate will be highly skilled in employee relations, benefits administration, and ensuring compliance with HR policies and regulations.<br><br>Responsibilities:<br>• Develop and implement HR strategies that align with the organization's overall objectives.<br>• Oversee employee relations to resolve conflicts, address grievances, and promote a culture of inclusivity and collaboration.<br>• Manage benefits programs, including health insurance, retirement plans, and other employee perks.<br>• Ensure compliance with all federal, state, and local employment laws and regulations.<br>• Lead the administration of HR policies and procedures, ensuring they are communicated and adhered to across the organization.<br>• Evaluate and improve compensation structures to attract and retain top talent.<br>• Provide guidance and support to managers on HR-related issues, including performance management and workforce planning.<br>• Monitor and assess the effectiveness of HR initiatives and make recommendations for continuous improvement.<br>• Foster an environment of growth through training and development programs.<br>• Collaborate with leadership to drive organizational change and support business priorities.
<p>Robert Half is seeking a <strong>Contract Systems Engineer</strong> to join our client's IT infrastructure team. In this role, you will be responsible for the design, implementation, maintenance, and optimization of the organization’s systems and infrastructure. This contract position is ideal for a detail-oriented professional with a strong technical background in systems architecture and enterprise IT environments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>System Design & Implementation:</strong> Design and implement scalable, secure, and reliable systems to support business operations and growth.</li><li><strong>Infrastructure Maintenance:</strong> Administer and maintain Windows and/or Linux servers, virtualization platforms (e.g., VMware, Hyper-V), and cloud-based services (e.g., Azure, AWS).</li><li><strong>Performance Monitoring:</strong> Monitor system performance and troubleshoot issues to ensure high availability and efficiency of infrastructure.</li><li><strong>Security & Compliance:</strong> Implement system security protocols, manage patching schedules, and ensure compliance with organizational policies and industry regulations.</li><li><strong>Backup & Recovery:</strong> Manage backup solutions and disaster recovery plans to ensure data integrity and business continuity.</li><li><strong>Automation & Scripting:</strong> Develop automation scripts and tools (e.g., PowerShell, Python) to streamline system administration tasks.</li><li><strong>Documentation:</strong> Maintain technical documentation for configurations, processes, and procedures.</li><li><strong>Collaboration:</strong> Work closely with network engineers, developers, and support staff to resolve complex issues and support IT projects.</li></ul><p><br></p>
<p>We are looking for a skilled and experienced Payroll Manager to oversee and streamline payroll operations within a dynamic healthcare environment. This role is integral in ensuring accurate payroll processing, compliance with regulatory standards, and effective system management. The successful candidate will demonstrate expertise in payroll systems, strong analytical capabilities, and a collaborative mindset to lead cross-functional initiatives.</p><p><br></p><p><strong>Hybrid schedule, Great benefits, 3 weeks vacation</strong></p><p><br></p><p>Responsibilities:</p><p>• Oversee and execute bi-weekly payroll processing, ensuring accuracy in calculations and system uploads.</p><p>• Manage payroll interfaces, including benefit uploads and compliance with regulations such as government pension reporting.</p><p>• Administer and monitor garnishments, child support payments, bonuses, union dues, and other payroll deductions.</p><p>• Ensure adherence to federal reporting requirements, including 941 filings, W-2 documentation, and Medicare tax updates.</p><p>• Perform quarterly and annual payroll filings while maintaining compliance with year-end regulatory limits.</p><p>• Provide leadership in payroll system oversight, including updates to payroll and general ledger files.</p><p>• Coordinate and validate changes in payroll-related interfaces, such as benefits, census data, and leave plans.</p><p>• Manage timekeeping systems, offering training and support to supervisors for accurate timeclock sign-offs.</p><p>• Collaborate with cross-functional teams to address payroll-related issues and implement system improvements.</p><p>• Maintain up-to-date knowledge of payroll regulations and ensure compliance with all applicable laws.</p>
<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol><p><br></p>
<p>We are seeking a proactive and detail-oriented <strong>Help Desk</strong> <strong>Analyst</strong> for a one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledge base, and improving overall service delivery within the IT Help Desk team.</p><p><br></p><p>• Respond to incoming service requests in a timely manner, gather pertinent information, and document in the Help Desk System</p><p>• Classify and prioritize all service requests according to department standards and guidelines</p><p>• Troubleshoot issues related to personal computer hardware, software, and operating systems; printers; email; network/internet access; mobile devices, and any other requests within the scope of their expertise.</p><p>• Document all activity in a timely manner using the internal Help Desk System according to departmental standards and guidelines.</p><p>• Reassign and/or escalate service requests in a timely manner to the appropriate resource and level when necessary</p><p>• Maintain the resolution knowledge base by posting all relevant solutions.</p><p>• Provide information and reports as requested</p><p>• Prepare and present enterprise communications as required</p><p>• Work with Support Engineers and other internal service providers to guarantee smooth handoffs</p><p>• Mentor Help Desk Technician I staff to improve their technical proficiency and customer service level</p><p>• Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help Desk Team</p><p>• Monitor Help Desk Team workloads and backlogs to facilitate higher service levels and achieve team goals</p><p>• Connect to systems remotely and work with employees to identify computing problems and correct them</p><p>• Identify Problems and Trends in the environment and assist with problem-solving proactively</p><p>• Perform other duties, as assigned</p>
<p>Robert Half is seeking a Contract Data Analyst to join our client's team. As a Data Analyst, you will be responsible for collecting, processing, and analyzing data to provide actionable insights that support business decisions. This contract position offers an exciting opportunity to work with a dynamic team and help drive data-driven strategies for a respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Data Collection and Analysis:</strong> Collect, clean, and analyze data from various sources to identify trends, patterns, and insights that inform business decisions.</li><li><strong>Reporting:</strong> Create and maintain dashboards, reports, and visualizations that communicate findings to stakeholders in a clear and concise manner.</li><li><strong>Data Validation:</strong> Ensure data integrity by conducting regular audits, validation, and quality checks.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams to understand data requirements and provide insights that support strategic goals.</li><li><strong>Data Modeling:</strong> Develop and maintain data models, forecasts, and simulations to support business planning and operations.</li><li><strong>Trend Analysis:</strong> Monitor key performance indicators (KPIs) and analyze data trends to identify opportunities for improvement.</li><li><strong>Documentation:</strong> Document data processes, methodologies, and findings to ensure transparency and reproducibility of results.</li><li><strong>Ad Hoc Analysis:</strong> Provide ad hoc analysis and reporting support as needed to assist in decision-making processes.</li></ol><p><br></p>
<p>Description of Duties: </p><p>Reviews POAs, authorized representative forms, HIPAA authorizations and other purported representative documents for sufficiency. </p><p>Prepare motions and other preliminary legal filings in preparation for hearings and gather information to comply with discovery requests from opposing counsel or appellants. </p><p>Research laws, rules, and policies pertaining to Medicaid, prepare Notices of Hearing, and collaborate with Appeal Litigation Specialists to create information packets as evidence for hearings. </p><p>Litigate appeals through administrative hearing process, conduct necessary legal research to assist in identifying cases ripe for appeal and draft appropriate appellate documents and pleadings. </p><p><br></p><p><br></p>
<p>Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues, and ensuring the efficient operation of IT systems. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Troubleshooting:</strong> Diagnose and resolve complex technical issues related to hardware, software, and network systems, serving as an escalation point for Tier 1 support.</li><li><strong>Ticket Resolution:</strong> Handle escalated support tickets, ensuring that they are resolved in a timely and efficient manner while maintaining high levels of end-user satisfaction.</li><li><strong>User Training:</strong> Provide guidance and training to end-users on software applications, system best practices, and advanced problem-solving techniques to improve self-sufficiency.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues, contributing to a knowledge base for the IT support team.</li><li><strong>Vendor Coordination:</strong> Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware or software solutions.</li><li><strong>Remote Support:</strong> Offer remote assistance to users, ensuring prompt and effective resolution of issues, especially in situations where on-site support is not required.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical problems, and work on strategies to prevent their reoccurrence.</li><li><strong>Escalation Management:</strong> Collaborate with Tier 3 support teams to resolve issues that require advanced technical expertise, ensuring seamless handover of escalated tickets.</li></ol><p><br></p>
<p>Description of Duties:</p><p>Reviews POAs, authorized representative forms, HIPAA authorizations and other purported representative documents for sufficiency.</p><p>Prepare motions and other preliminary legal filings in preparation for hearings and gather information to comply with discovery requests from opposing counsel or appellants.</p><p>Research laws, rules, and policies pertaining to Medicaid, prepare Notices of Hearing, and collaborate with Appeal Litigation Specialists to create information packets as evidence for hearings.</p><p>Litigate appeals through administrative hearing process, conduct necessary legal research to assist in identifying cases ripe for appeal and draft appropriate appellate documents and pleadings.</p><p><br></p>
