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334 results for Medical Customer Service Specialist jobs

Medical Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17 - 22 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs. Responsibilities:• Manage high volumes of inbound calls from the public, providing accurate information and support.• Follow established scripts and protocols to ensure consistent communication.• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.• Ask clarifying questions to understand caller needs and minimize errors.• Direct callers to the appropriate departments or resources based on their concerns.• Accurately document call details and interactions in the system.• Protect caller confidentiality and adhere to organizational policies.• Escalate complex or urgent issues in accordance with provided guidelines.• Work collaboratively with team members to ensure smooth operations.
2026-04-10T00:00:00Z

Medical Customer Service Rep

Dublin, OH
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a compassionate and composed Medical Customer Service Rep to support a busy physician group in Dublin, Ohio. This contract opportunity with permanent potential is ideal for someone who enjoys helping patients, managing high-volume inbound calls, and creating a positive experience during scheduling and intake conversations. The person in this role will communicate with empathy, handle sensitive situations professionally, and help patients navigate appointments, billing questions, and general service needs. Responsibilities: • Respond to incoming patient calls promptly and professionally, providing clear guidance and a supportive experience. • Coordinate new patient intake and update essential information accurately within the appropriate systems. • Reschedule, confirm, and adjust appointments while ensuring patients understand next steps and timing. • Address patient concerns with patience and tact, using de-escalation techniques to resolve challenging interactions. • Build trust with callers by demonstrating empathy, active listening, and a service-focused approach. • Assist with routine billing-related questions and direct more complex issues to the appropriate department when needed. • Document call details thoroughly to maintain accurate records and support continuity of care. • Work closely with clinic staff and operational teams to ensure scheduling and patient service processes run smoothly.
2026-04-30T00:00:00Z

Medical Customer Service Rep

Minneapolis, MN
remote
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who is comfortable handling high-volume calls, resolving benefit and claims-related questions, and guiding members through available healthcare services. The person in this role will deliver attentive service, provide accurate information, and help members navigate coverage, authorizations, and transportation-related support. This role is remote but does require candidates to be local to MN for quarterly onsite meetings. Responsibilities:• Handle incoming calls from health plan members and provide clear answers related to coverage, claims activity, and amounts owed to providers.• Review member benefit information and explain plan details in a way that is easy to understand and aligned with service standards.• Assist callers with questions involving Medicaid programs, managed care services, and eligibility-related concerns.• Help members understand prior authorization requirements and direct them through the appropriate next steps for care access.• Use provider network resources to confirm participating providers and support members in locating appropriate care options.• Guide members through transportation service coordination and appointment navigation when those services are part of their health plan benefits.• Document interactions accurately and maintain complete records of inquiries, resolutions, and follow-up needs.• Escalate complex issues when necessary while ensuring members receive timely and courteous support.
2026-04-29T00:00:00Z

Medical Customer Service Rep

San Francisco, CA
onsite
Temporary / Contract
18.05 - 18.5 USD / Hourly
We are looking for a Medical Customer Service Rep to support care coordination activities for a healthcare team serving patients, pharmacies, and nursing partners. This Long-term Contract position is based in San Francisco, California, and is ideal for someone who thrives in a high-volume environment, communicates with empathy, and can manage administrative work with accuracy and speed. The person in this role will help keep daily operations running smoothly by coordinating visits, handling service requests, and maintaining organized documentation across multiple systems. Responsibilities: • Coordinate patient and nursing visit appointments using internal healthcare technology and supporting third-party applications. • Respond to a steady flow of inbound inquiries from pharmacies, patients, and clinicians while delivering attentive and compassionate service. • Manage a high daily volume of Zendesk requests, ensuring updates are accurate, timely, and properly documented. • Confirm scheduled visits and adjust appointments as needed to support efficient care delivery. • Gather, review, and upload required records and supporting documents to maintain complete case files. • Balance competing priorities in a fast-moving setting while meeting service expectations and deadlines. • Work closely with internal teams and external partners to communicate updates, resolve issues, and improve coordination. • Build productive relationships with specialty pharmacies and nursing networks to support a reliable patient experience. • Identify opportunities to streamline workflows and share practical recommendations that enhance team operations.
2026-04-30T00:00:00Z

Customer Service Specialist

Oakland, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
Customer Service SpecialistServe as a primary contact for clients, assisting with orders, inquiries, and issue resolution to ensure an excellent customer experience.Job Responsibilities:<ul><li>Handle inbound and outbound customer calls.</li><li>Resolve customer complaints and track cases.</li><li>Document customer interactions in CRM software.</li><li>Collaborate with team members to achieve service goals.</li></ul>
2026-04-10T00:00:00Z

Customer Service Specialist

McLean, VA
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Customer Service Specialist to join a Finance Team. The Customer Service Specialist supports day-to-day customer interactions, order-related updates, and accurate record maintenance while helping keep projects on track. The ideal candidate is organized, responsive, and comfortable working across spreadsheets, CRM tools, and standard office applications. This opportunity also offers room to expand into analytical support as business needs evolve.The Customer Service Specialist needs to be very good with data, keeping tasks and projects updated and could move into another position eventually within the company. Responsibilities:• Provide timely updates to customers and internal stakeholders on project and order status through phone, email, and system records.• Enter and maintain customer, order, and project information with a high level of accuracy across company databases and CRM platforms.• Handle inbound inquiries professionally, resolve routine service issues, and escalate more complex concerns when appropriate.• Use Excel and other Microsoft Office applications to track activities, organize information, and prepare status reports.• Maintain clear documentation in HubSpot and related systems to support smooth communication and follow-through.• Monitor open tasks closely, prioritize daily assignments effectively, and ensure commitments are completed on schedule.• Review data for completeness and accuracy, identifying inconsistencies and supporting basic analysis when needed.
2026-04-29T00:00:00Z

Customer Service Specialist

Chicago, IL
onsite
Temporary / Contract
30 - 32 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This long-term contract position offers an opportunity to provide exceptional support to customers while contributing to the efficient handling of orders and inquiries. If you thrive in a fast-paced environment and enjoy problem-solving, this role is perfect for you. The Position pays between $30.00-32.00 an hour. Primary Responsibilities:• Develop mutually rewarding working relationships with customers through superior customer service• Receive and process orders with an exceptional accuracy level of 95% or better into order system• Send customer confirmation of order receipt within 3 hours of order entry• Update/add customer account information as needed (i.e. contact information, product usage, shipping information, etc.)• Serve as the customers advocate by solving problems on the customer’s behalf by engaging right departments and people (including but not limited to product specs, logistical issues, or other related issues)• Review, edit and report on the company’s on time in full (OTIF) performance• Coordinate with logistics to record and maintain freight rates systematically and in compliance with customer contracts• Review outbound reports to ensure customer orders are shipped in accordance with schedule and communicate with customer or logistics to resolve any missed or late shipments• Process, monitor and review various customer reports or account information and communicates to the customer or sales team• Cross check other customer account specialists order entries for accuracy daily• Support other customer accounts as needed• Provide necessary follow-up and initiates correspondence to customers• Achieve KPI’s set forth by the company and/or department• Perform other duties as assigned
2026-04-07T00:00:00Z

Customer Service Specialist

Saukville, WI
onsite
Permanent / Full Time
65000 - 78000 USD / Yearly
Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution. Key Responsibilities:<ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
2026-04-13T00:00:00Z

Customer Service Specialist

Honolulu, HI
onsite
Temporary / Contract
20 - 22 USD / Hourly
Our renowned Honolulu resort seeks an upbeat and reliable Customer Service Specialist to support our guests across various touchpoints. If you’re passionate about creating memorable visitor experiences on Oahu, we want to hear from you. Preference is given to Hawaii residents due to on-site work requirements. Please call us at 808-531-0800 to apply. Responsibilities:<ul><li>Answer guest questions and provide information about resort amenities and local attractions</li><li>Handle phone and in-person reservation requests, modifications, and confirmations</li><li>Resolve guest concerns with empathy and professionalism</li><li>Collaborate with housekeeping, maintenance, and management to address special requests</li><li>Assist with check-in/check-out processes at the front desk as needed</li><li>Maintain accurate records of all guest interactions</li><li>Deliver exceptional customer service in all interactions</li></ul>
2026-04-10T00:00:00Z

Medical Billing Specialist

Bethesda, MD
onsite
Temporary / Contract
22 - 23 USD / Hourly
A Healthcare organization is seeking a medical billing specialist to work in their Bethesda office. <ul><li>Make outbound collections calls to patients.</li><li>Calls will be made based on the aging report</li><li>The role will be patient focused role.</li></ul>
2026-04-10T00:00:00Z

Medical Billing Specialist

Philadelphia, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
Robet Half is looking for a skilled Medical Billing Specialist to join a team based in Philadelphia, Pennsylvania for a potential contract to contract to permanent role. This Medical Billing Specialist role is suited for someone who combines strong medical billing knowledge with precise data entry skills to keep patient, insurance, and claim information accurate across billing and clinical systems. The Medical Billing Specialist position plays an important part in supporting clean claim submission, resolving information gaps, and maintaining compliance within a fast-paced revenue cycle environment. If you are looking for an opportunity to get your career moving in the right direction, then click the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013425482. As a Medical Billing Specialist Your Responsibilities will include but are not limited to:• Enter, update, and maintain patient demographics, coverage details, and billing records within electronic medical record and billing platforms. • Examine supporting documents such as explanations of benefits, charge documentation, referrals, and encounter records to confirm completeness before information is entered. • Use knowledge of medical terminology and coding standards, including CPT, ICD-10, and HCPCS, to verify that billing data is recorded correctly. • Investigate account, insurance, and claim inconsistencies and take appropriate steps to correct inaccurate or missing information. • Prepare billing data for downstream claims processing by ensuring records are organized, accurate, and submission-ready. • Work closely with billing personnel, clinical staff, and front office teams to clarify documentation questions and resolve record discrepancies. • Follow HIPAA and internal privacy standards when handling sensitive patient and financial information. • Contribute to audits, reporting activities, and targeted data cleanup efforts that improve record quality and billing accuracy. If you are looking for an opportunity to get your career moving in the right direction, then click the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013425482.
2026-04-24T00:00:00Z

Medical Billing Specialist

Chattanooga, TN
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a detail-oriented Medical Billing Specialist to join a growing multi-practice healthcare organization. This contract opportunity is ideal for someone who thrives in a fast-paced team setting and can manage billing activities across a range of clinical service lines. The right candidate will bring strong knowledge of claims, denials, and payment processes while communicating clearly with both internal teams and patients when needed. **This position is in=office in Chattanooga, Tennessee** Responsibilities:• Process medical claims accurately and efficiently for multiple healthcare services, ensuring timely submission and resolution.• Review denied or rejected claims, investigate the cause, and take appropriate action to secure proper reimbursement.• Post payments and maintain organized billing records, including basic entry of payment information into spreadsheets.• Follow up with insurance carriers, Medicare, and Medicaid to verify claim status and address outstanding balances.• Communicate with patients in a clear and compassionate manner regarding billing questions or account issues when needed.• Manage several priorities at once in a busy environment while maintaining accuracy and meeting deadlines.• Work closely with colleagues across the billing team to support daily operations and contribute to a collaborative workplace.• Adapt to changing business needs as the organization expands services and providers over time. Please compete an application and call (423) 237-7921 for more information!
2026-04-30T00:00:00Z

Medical Billing Specialist

Columbus, OH
onsite
Temporary / Contract
19.7885 - 25 USD / Hourly
We are looking for a detail-oriented Medical Billing Specialist to support revenue cycle operations for a healthcare organization in Columbus, Ohio. This part-time contract position is ideal for someone who is comfortable managing a high volume of billing activity, resolving claim issues efficiently, and maintaining accurate financial records. The role combines hands-on claims follow-up with consistent communication across teams to help improve reimbursement outcomes. Responsibilities:• Manage day-to-day medical billing activities and oversee a steady monthly workload of approximately 800 claims.• Investigate unpaid, delayed, or rejected claims and take appropriate action to secure timely resolution.• Review denial trends, correct billing issues, and resubmit claims to support accurate reimbursement.• Enter and update billing information in internal systems and spreadsheets with a high level of accuracy.• Use basic Microsoft Excel functions to track claim status, organize payment data, and maintain reporting records.• Communicate proactively with internal stakeholders, payers, and other contacts to address billing questions and outstanding issues.• Support medical collections efforts by following up on balances and documenting account activity thoroughly.• Work in a hybrid schedule, including on-site attendance in Columbus, Ohio 1–2 days per week.
2026-04-30T00:00:00Z

Medical Billing Specialist

Charlotte, NC
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are seeking a detail-oriented Medical Biller with strong customer service skills to support billing operations and provide a positive experience for patients and internal partners. This role requires accuracy, professionalism, and the ability to communicate clearly while resolving billing questions and issues. This is a part-time role only. Responsibilities<ul><li>Process and submit medical claims accurately and timely to insurance carriers</li><li>Review patient accounts and insurance payments to ensure correct posting and follow-up</li><li>Respond to patient billing inquiries with professionalism, empathy, and clear explanations</li><li>Resolve billing issues, payment discrepancies, and rejected or denied claims</li><li>Coordinate with insurance companies, providers, and internal teams to resolve account issues</li><li>Maintain accurate documentation and notes within billing systems</li><li>Follow HIPAA guidelines and maintain confidentiality of patient information</li></ul>
2026-04-24T00:00:00Z

Medical Billing Specialist

Dunn, NC
onsite
Temporary / Contract
14 - 17 USD / Hourly
We are looking for a detail-oriented Medical Billing Specialist to join our team in Dunn, North Carolina. In this long-term contract position, you will play a crucial role in ensuring accurate billing and maintaining compliance with healthcare regulations. This opportunity is ideal for individuals with a strong background in medical billing and a commitment to delivering exceptional administrative support. Responsibilities:• Accurately process and submit medical claims to insurance providers in a timely manner.• Verify patient insurance coverage and ensure proper documentation is maintained.• Investigate and resolve billing discrepancies to ensure compliance with healthcare regulations.• Collaborate with healthcare providers and administrative staff to streamline billing operations.• Monitor accounts receivable and follow up on unpaid claims to minimize delays.• Maintain up-to-date knowledge of medical billing codes and industry standards.• Assist in generating financial reports related to billing activities.• Provide excellent customer service by addressing patient inquiries regarding billing.• Ensure all sensitive patient information is handled with confidentiality and professionalism.• Contribute to the improvement of billing processes and workflows to enhance efficiency.
2026-04-23T00:00:00Z

Medical Billing Specialist

Rochester, NY
onsite
Temporary / Contract
19 - 22 USD / Hourly
<ul><li>Accurately process claims, invoices, and patient billing statements</li><li>Review medical records and documentation for billing compliance</li><li>Verify insurance coverage and eligibility</li><li>Follow up on unpaid claims and resolve billing discrepancies</li><li>Maintain up-to-date knowledge of billing codes (ICD, CPT, HCPCS) and regulatory requirements</li><li>Collaborate with internal teams and external partners to ensure timely reimbursement</li><li>Respond to patient inquiries regarding billing and insurance</li></ul>
2026-04-03T00:00:00Z

Medical Billing Specialist

Lillington, NC
onsite
Temporary / Contract
14 - 17 USD / Hourly
We are looking for a skilled Medical Billing Specialist to join our healthcare team in Lillington, North Carolina. In this long-term contract role, you will play a vital part in ensuring the accuracy and efficiency of billing processes within our medical facility. This position is ideal for individuals who are attentive to detail and passionate about supporting healthcare operations. Responsibilities:• Process and submit medical claims to insurance companies with accuracy and timeliness.• Review and resolve discrepancies in billing and insurance claims efficiently.• Maintain up-to-date knowledge of billing procedures and insurance regulations.• Collaborate with healthcare providers and administrative staff to gather necessary documentation.• Monitor and follow up on outstanding claims to ensure timely reimbursement.• Handle patient inquiries regarding billing and insurance matters in an attentive manner.• Generate and review financial reports to keep track of billing performance.• Ensure compliance with HIPAA regulations and other relevant healthcare laws.• Assist in implementing process improvements to enhance billing operations.
2026-04-23T00:00:00Z

Medical Billing Specialist

Tucson, AZ
onsite
Temporary / Contract
18 - 22 USD / Hourly
Based in Tucson, AZ, our non-profit organization is committed to fostering a system of care where people impacted by health disparities have access to high-quality, affordable care. We are passionate about being change agents and pioneers in our community. We serve populations who experience barriers to accessing care, and we work tirelessly to make a difference in their lives. Summary:We are seeking an experienced Contract Medical Billing Specialist with proficiency in Arizona Health Care Cost Containment System (AHCCS). The ideal candidate will ensure timely, accurate, and full payment of invoices from third-party payers and self-pay patients as well as other duties associated with revenue cycle operations. Job Responsibilities:<ol><li>Manage all aspects of billing and collections for AHCCS.</li><li>Review patient bills for accuracy and completeness, and obtain any missing information.</li><li>Maintain knowledge of changes or updates in the AHCCC requirements and processing.</li><li>Ensure billing operations are in compliance with legal and procedural policies and regulations.</li><li>Establish payment arrangements and follow up on delinquent accounts.</li><li>Work closely with the care management team on pre-authorizations and patient financial counseling.</li><li>Prepare, review, and send patient statements.</li><li>Execute adjustments to patient demographic, insurance, and financial information as necessary.</li></ol>
2026-04-10T00:00:00Z

Medical Billing Specialist

Loveland, CO
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Medical Billing Specialist to support healthcare revenue cycle activities in Loveland, Colorado. This Long-term Contract position is ideal for someone who is highly organized, accurate with billing details, and comfortable working in a fast-moving clinical or hospital-related environment. The person in this role will help keep claims, payments, and patient billing records on track while supporting efficient financial operations. You will work closely with internal staff and payers to promote timely reimbursement and resolve billing-related issues. Responsibilities: • Prepare and transmit insurance claims with close attention to accuracy, completeness, and regulatory standards. • Track receivables, review aging balances, and investigate payment variances to support timely collections. • Operate billing platforms and electronic health record systems, including tools such as Allscripts and Cerner, to manage daily billing activity. • Research denied or underpaid claims, submit appeals, and follow through with payers until resolution is reached. • Apply appropriate medical coding practices and verify supporting documentation for compliant claim submission. • Coordinate third-party billing tasks and communicate with insurance carriers regarding claim status, coverage, and payment questions. • Confirm patient benefits and eligibility information before or during the billing process to reduce claim issues. • Enter and maintain billing data accurately, ensuring records remain current and audit-ready. • Respond to billing questions from patients, providers, and other stakeholders with professionalism and clear communication. • Partner with colleagues to identify process improvements that strengthen billing accuracy and overall workflow efficiency.
2026-04-30T00:00:00Z

Medical Eligibility Specialist

Long Beach, CA
onsite
Temporary to Hire
18.2115 - 23 USD / Hourly
A Medical Center in Long Beach is in the immediate need of Medical Eligibility Specialist. The Medical Eligibility Specialist will play a vital role in ensuring accurate financial screening, eligibility and insurance verification for incoming patients. The Medical Eligibility Specialist ideally will have strong experience in eligibility, microsoft excel and medi-cal insurance. Responsibilities:• Conduct financial screenings for incoming clients to determine eligibility and financial liability.• Verify Medi-Cal coverage and other insurance eligibility to ensure proper documentation and accurate billing.• Maintain and update client financial records in electronic health record systems.• Organize and track annual re-evaluations of client financial information.• Follow up with clinical staff to ensure completion of required documentation for financial folders.• Collect and manage client documents, such as Medi-Cal cards, social security cards, and identification cards.• Create and oversee electronic insurance folders, including adjustments, claims, and explanation of benefits (EOBs).• Audit financial folders upon client discharge to ensure compliance and accuracy.
2026-04-30T00:00:00Z

Medical Collections Specialist

Sacramento, CA
onsite
Temporary to Hire
24 - 26 USD / Hourly
We are looking for a skilled Medical Collections Specialist to join our team in Sacramento, California. This Contract to potential permanent position offers the opportunity to work in an engaging and fast-paced environment where attention to detail and strong communication skills are essential. The role focuses on managing medical claims, resolving discrepancies, and ensuring timely reimbursements, with the possibility of long-term placement based on performance. Responsibilities: • Review and interpret contracts to identify allowed amounts and ensure proper claim adjudication. • Analyze Explanation of Benefits (EOBs) to verify payment accuracy and patient liability. • Communicate effectively with insurance companies to dispute denied or underpaid claims, ensuring resolution. • Provide clear explanations to patients regarding their balances, claim outcomes, and financial responsibilities. • Draft compelling appeals to challenge claim denials and secure appropriate reimbursements. • Maintain a thorough understanding of various insurance products, including Medicare Advantage plans. • Manage high-volume workloads efficiently while maintaining accuracy and meeting production goals. • Collaborate with team members to handle complex claims and develop effective solutions. • Utilize analytical skills to make informed decisions on resolving claims and account discrepancies. • Ensure consistent and timely follow-up on accounts to achieve and exceed recovery targets.
2026-04-28T00:00:00Z

Medical AR Insurance Specialist

Los Angeles, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an experienced Medical AR Insurance Specialist its team. In this role, the Medical AR Insurance Specialistwill focus on medical collections and insurance claims, ensuring accurate follow-up and resolution of outstanding balances. This is an excellent opportunity for a Medical AR Insurance Specialist to contribute your expertise in managed care and medical billing within a dynamic healthcare environment. Responsibilities:• Conduct thorough follow-ups on accounts aged 120 to 210 days to recover outstanding balances.• Investigate and resolve written-off accounts to maximize revenue recovery.• Process approximately 50-60 claims per day with attention to detail and accuracy.• Collaborate with managed care providers such as LA Care, Kaiser, and others to address billing issues.• Handle medical denials and appeals, ensuring timely and effective resolution.• Review and manage accounts associated with various insurance carriers.• Analyze and document collection efforts for reporting and compliance purposes.• Maintain up-to-date knowledge of relevant medical billing and insurance policies.• Communicate effectively with internal teams to coordinate account resolution strategies.
2026-04-21T00:00:00Z

Medical Customer Service Rep - Elk Grove

Carmichael, CA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a dedicated Medical Customer Service Representative to join our team on a contract basis in Carmichael, California. In this role, you will provide essential support to patients and medical staff by ensuring smooth communication and high-quality service delivery. This is a permanent position offering valuable experience in a fast-paced outpatient setting. Responsibilities: • Respond promptly to patient inquiries, providing accurate information and exceptional service. • Assist with scheduling appointments and managing patient calendars efficiently. • Verify medical insurance details and update patient records accordingly. • Handle inbound calls related to billing, scheduling, and general patient concerns. • Maintain and organize medical charts, ensuring data accuracy and confidentiality. • Perform reminder calls for upcoming appointments to enhance patient compliance. • Utilize electronic practice management systems to streamline office operations. • Collaborate with medical staff to optimize clinic workflows and patient experience. • Ensure compliance with all relevant medical office policies and procedures. • Operate standard office equipment and software to support daily administrative tasks.
2026-04-27T00:00:00Z

Medical Claims Resolution Specialist

Indianapolis, IN
remote
Temporary to Hire
21 - 25 USD / Hourly
We are seeking a detail-oriented Medical Claims Resolution Specialist to support the timely review, research, and resolution of medical claims issues. This role is responsible for investigating denied, rejected, or unpaid claims, working with payers and internal teams, and ensuring accurate claim processing and reimbursement. Hours: Monday - Friday 8am - 5pm *after hours Responsibilities:<ul><li>Review and analyze denied, rejected, or outstanding medical claims to identify root causes</li><li>Research claim discrepancies, billing issues, coding errors, and payer requirements</li><li>Communicate with insurance companies, patients, and internal departments to resolve claim issues efficiently</li><li>Submit corrected claims, appeals, and supporting documentation as needed</li><li>Track claim status and maintain accurate documentation of follow-up actions and resolutions</li><li>Ensure compliance with payer guidelines, HIPAA, and company policies</li><li>Collaborate with billing, coding, and revenue cycle teams to improve claim resolution processes</li><li>Identify trends in denials and recommend process improvements</li></ul>
2026-04-30T00:00:00Z

Client Services Specialist

Santa Barbara, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-04-30T00:00:00Z