348 Results for Medical Customer Service Specialist Jobs

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Medical Customer Service Representative

Ithaca, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Ithaca, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Answer incoming calls and respond to patient inquiries in a professional and timely manner.Schedule, reschedule, and confirm patient appointments.Verify patient demographic and insurance information.Assist patients with questions regarding services, billing, and office policies.Maintain accurate patient records and documentation within electronic health record (EHR) systems.Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.Process referrals, authorizations, and medical record requests as needed.Handle sensitive and confidential information in compliance with HIPAA regulations.Resolve patient concerns and escalate issues when appropriate.Perform additional administrative and customer service duties as assigned.
2026-10-22T00:00:00Z

Medical Customer Service Representative

Cortland, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Cortland, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Answer incoming calls and respond to patient inquiries in a professional and timely manner.Schedule, reschedule, and confirm patient appointments.Verify patient demographic and insurance information.Assist patients with questions regarding services, billing, and office policies.Maintain accurate patient records and documentation within electronic health record (EHR) systems.Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.Process referrals, authorizations, and medical record requests as needed.Handle sensitive and confidential information in compliance with HIPAA regulations.Resolve patient concerns and escalate issues when appropriate.Perform additional administrative and customer service duties as assigned.
2026-10-22T00:00:00Z

Medical Customer Service Representative

Vestal, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a friendly, professional, and patient-focused Medical Customer Service Representative to join our an established healthcare practice in Vestal, NY. In this role, you will serve as the primary point of contact for patients, providing exceptional customer service while assisting with scheduling, insurance verification, appointment coordination, and general administrative support. The ideal candidate is organized, detail-oriented, and able to thrive in a fast-paced healthcare environment. Key Responsibilities<ul><li>Answer incoming calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Verify patient demographic and insurance information.</li><li>Assist patients with questions regarding services, billing, and office policies.</li><li>Maintain accurate patient records and documentation within electronic health record (EHR) systems.</li><li>Coordinate with providers, clinical staff, and insurance companies to ensure seamless patient care.</li><li>Process referrals, authorizations, and medical record requests as needed.</li><li>Handle sensitive and confidential information in compliance with HIPAA regulations.</li><li>Resolve patient concerns and escalate issues when appropriate.</li><li>Perform additional administrative and customer service duties as assigned.</li></ul>
2026-10-22T00:00:00Z

Medical Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17 - 22 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service. Responsibilities:<ul><li>Manage high volumes of inbound calls from the public, providing accurate information and support.</li><li>Follow established scripts and protocols to ensure consistent communication.</li><li>Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</li><li>Ask clarifying questions to understand caller needs and minimize errors.</li><li>Direct callers to the appropriate departments or resources based on their concerns.</li><li>Accurately document call details and interactions in the system.</li><li>Protect caller confidentiality and adhere to organizational policies.</li><li>Escalate complex or urgent issues in accordance with provided guidelines.</li><li>Work collaboratively with team members to ensure smooth operations.</li></ul>
2026-11-06T00:00:00Z

Customer Service Specialist

Buffalo, NY
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Customer Service Specialist to join a busy support team in New York. This Contract position focuses on delivering timely assistance to customers, handling high-volume phone interactions, and ensuring orders are entered accurately. The ideal candidate is attentive, detail-oriented, and comfortable managing both inbound and outbound communication while maintaining a positive customer experience. Responsibilities: • Respond to incoming customer calls courteously and provide clear, helpful support for a range of service needs. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates to customers. • Enter customer orders carefully and verify information to support accurate processing and timely fulfillment. • Address questions, concerns, and service issues by identifying solutions and guiding customers through next steps. • Maintain detailed and accurate records of customer interactions, order information, and case activity. • Work efficiently in a call center environment while meeting service expectations for responsiveness and quality.
2026-11-05T00:00:00Z

Customer Service Specialist

Fairfax, VA
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are seeking a Customer Service Specialist to provide exceptional support to customers by answering inquiries, resolving issues, and ensuring a positive experience across phone, email, and chat channels. The ideal candidate is a strong communicator, problem solver, and team player who thrives in a fast-paced environment. Responsibilities:<ul><li>Provide administrative support for day-to-day business operations</li><li>Assist with the contract process, including documentation and follow-up</li><li>Handle customer service inquiries and resolve issues in a professional manner</li><li>Send follow-up emails and maintain clear communication with customers and internal teams</li><li>Enter and update data in Excel, including working with columns, rows, and spreadsheets</li><li>Navigate and use various software systems efficiently</li><li>Maintain accurate records and ensure timely completion of assigned tasks</li></ul>
2026-11-03T00:00:00Z

Customer Service Specialist

Eagan, MN
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Customer Service Specialist to support customers by delivering responsive service, resolving questions, and ensuring a positive experience throughout every interaction. This role combines customer support, problem-solving, and administrative responsibilities while working closely with internal teams to ensure customer needs are met efficiently and professionally. The ideal candidate is proactive, organized, and enjoys building strong relationships while providing high-quality service in a fast-paced environment. Responsibilities<ul><li>Assist customers with questions, requests, and service-related concerns through phone, email, and other communication channels.</li><li>Investigate and resolve customer issues by identifying solutions and coordinating with internal departments.</li><li>Maintain accurate records of customer interactions, updates, and follow-up activities.</li><li>Process customer requests, documentation, and account changes while ensuring accuracy and compliance with company procedures.</li><li>Track open requests and ensure timely resolution of outstanding items.</li><li>Support scheduling, coordination, and administrative processes related to customer service operations.</li><li>Contribute to a positive customer experience by demonstrating professionalism, patience, and attention to detail.</li></ul>
2026-11-05T00:00:00Z

Customer Service Specialist

Horsham, PA
onsite
Permanent / Full Time
45000 - 50000 USD / Yearly
We are looking for a Customer Service Specialist to support customer interactions and core accounting-related tasks in Horsham, Pennsylvania. This position blends service-focused communication with accurate financial processing, making it ideal for someone who can manage inquiries while maintaining strong attention to detail. The role will contribute to billing support, payment application, and record accuracy while helping ensure a smooth experience for customers and internal teams. Responsibilities: • Respond to customer questions regarding billing, payments, and account activity in a timely and detail-focused manner. • Enter customer and financial information into internal systems with a high level of accuracy and consistency. • Process invoices and related documentation while helping maintain organized and up-to-date records. • Support accounts receivable activities by tracking outstanding balances and assisting with payment posting. • Investigate account discrepancies and work with internal partners to resolve issues efficiently. • Maintain clear documentation of customer interactions, transaction updates, and follow-up actions. • Provide administrative support for routine accounting tasks tied to customer accounts and payment activity.
2026-11-02T00:00:00Z

Patient Services Specialist

Atlanta, GA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a detail-oriented Patient Services Specialist to support patient service operations for a medical device organization in Atlanta, Georgia. This contract position with the potential to become permanent plays an important role in coordinating device-related workflows, maintaining accurate records, and helping ensure timely service for patients and customers. The ideal candidate brings strong administrative ability, a service-focused mindset, and the organization skills needed to manage multiple tasks in a fast-paced environment. Responsibilities: • Enter and process new patient details in internal platforms and Salesforce with a high level of accuracy. • Prepare and activate patient devices in accordance with order and service requirements. • Review, attach, and maintain supporting documentation for each device request based on customer needs. • Generate shipment labels and confirm that shipping information is complete and correct before dispatch. • Upload required reports and maintain current records within company systems. • Monitor outbound and return deliveries, keeping visibility on device movement to and from patients. • Provide occasional support with patient scheduling and coordination of device assignments. • Proactively identify potential delivery obstacles, communicate with internal teams and customers, and help resolve issues to avoid service delays. • Follow attendance expectations, workplace safety standards, and established operating procedures while completing daily responsibilities.
2026-11-03T00:00:00Z

Customer Service Billing Specialist

Torrance, CA
onsite
Temporary to Hire
23.75 - 25 USD / Hourly
We are looking for a detail-oriented Customer Service Billing Specialist to join a manufacturing organization in Torrance, California. This on-site Contract opportunity is ideal for someone who enjoys working across departments to resolve billing issues, support customer account activity, and keep transaction records accurate. The person in this role will help maintain smooth order and billing operations by investigating credits and refunds, entering data carefully, and communicating effectively with internal teams. Responsibilities:• Work closely with accounting, customer service, sales, and distribution teams to investigate customer billing concerns and bring credit or refund requests to resolution.• Enter and process customer credits, refunds, and related billing adjustments with a strong focus on accuracy and timeliness within the company system.• Keep complete and organized records of billing actions to support audit readiness and ensure reliable transaction history.• Assist with order entry and general order processing when additional operational support is needed.• Maintain precise data input standards during busy periods to help ensure dependable customer service and order flow.• Review billing and order activity for inconsistencies, trace the source of issues, and escalate recurring problems to department leadership.• Verify transaction details before finalizing adjustments to reduce errors and improve financial accuracy.• Contribute to efficient day-to-day billing operations by balancing customer support needs with administrative accuracy.
2026-11-05T00:00:00Z

Healthcare Customer Service Associate

Roanoke, VA
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a Long-term Health Customer Service Associate to support patient registration and front-line service activities for a healthcare team in Roanoke, Virginia. This Long-term Health Customer Service Associate position is well suited for someone who enjoys helping patients, managing high-volume interactions, and providing accurate information in a fast-paced medical environment. The Long-term Health Customer Service Associate role includes rotating weekend coverage and offers shift differential pay, making it a strong opportunity for candidates with customer-facing or patient support experience. Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-10-29T00:00:00Z

Medical Billing Specialist

Jackson, MI
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a detail-oriented Medical Billing Specialist to support patient account operations in Michigan. This contract opportunity with permanent potential is ideal for someone who can manage billing activity with accuracy, stay current on payer requirements, and provide responsive support to both patients and internal teams. The person in this role will help keep claims moving efficiently, address account discrepancies, and contribute to timely reimbursement across medical and dental services. Responsibilities: • Process insurance payments, denials, and related remittance activity by retrieving information from payer portals and entering it accurately into the practice management system. • Investigate outstanding or missing reimbursements by coordinating with clearinghouses and insurance carriers to resolve payment issues and posting discrepancies. • Reconcile account activity, including payer recoupments, credit balances, and daily deposits, while maintaining complete records of payment transactions for review. • Review patient accounts for billing readiness by confirming demographics, coverage details, and required documentation, and partner with clinical staff to resolve missing information. • Follow up on unpaid or delayed claims within filing deadlines to reduce aging accounts receivable and improve collection outcomes. • Respond to patient billing inquiries, explain charges, address account concerns, and arrange payment plans when appropriate. • Support provider enrollment and credentialing work by preparing applications, maintaining contract and provider records, and tracking status updates to protect reimbursement. • Assist with coding and documentation review activities to help ensure billed services are supported, compliant, and properly recorded. • Provide administrative support for dental billing processes such as authorization-related documentation, treatment plan coordination, claim attachments, and point-of-service payment collection.
2026-11-05T00:00:00Z

Medical Billing Specialist

New Orleans, LA
onsite
Temporary to Hire
21 - 23 USD / Hourly
We are looking for a detail-oriented Medical Billing Specialist to join a healthcare team in a contract-to-permanent position located in New Orleans, Louisiana. This role focuses on accurate claim processing, timely follow-up on unpaid balances, and effective resolution of billing issues across medical and dental accounts. The ideal candidate brings strong knowledge of insurance verification, coding support, and reimbursement workflows while maintaining a high standard of accuracy and customer service. Responsibilities:• Prepare, review, and submit medical and dental claims to insurance carriers with close attention to accuracy and compliance.• Investigate denied, rejected, or underpaid claims and take appropriate action through corrections, appeals, or rebilling activities.• Follow up on outstanding accounts to support collections efforts and help reduce aging receivables.• Verify patient coverage, benefits, and plan details to ensure claims are billed correctly the first time.• Apply knowledge of medical coding and dental terminology to support proper documentation and reimbursement.• Communicate with insurance representatives, patients, and internal staff to resolve billing discrepancies and payment questions.• Maintain organized billing records, update account information, and track claim status through resolution.• Use Microsoft Excel and related systems to monitor billing activity, reconcile data, and prepare routine reports.
2026-10-12T00:00:00Z

Medical Billing Specialist

Milwaukee, WI
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a detail-oriented Medical Billing Specialist to support a healthcare organization in Milwaukee, Wisconsin. This Long-term Contract opportunity is ideal for someone who can step into a fast-paced billing environment, help reduce aged receivables, and keep daily revenue cycle activity moving efficiently. You will partner with billing and finance leaders to improve claim turnaround, address payment issues, and strengthen overall billing performance. Responsibilities: • Review, prepare, and submit medical claims with accuracy to ensure timely reimbursement across multiple payer types, including commercial plans and government programs. • Investigate billing discrepancies, make necessary claim updates, and resubmit corrected claims to minimize delays in payment. • Apply incoming payments, balance billing records, and reconcile account activity to maintain accurate financial data. • Track and work denied or underpaid claims by identifying root causes, pursuing corrections, and coordinating next steps for resolution. • Conduct consistent insurance follow-up and collection efforts to reduce outstanding accounts receivable balances. • Respond to patient billing questions professionally and provide clear guidance on charges, payments, and account status. • Assist with appeals, reimbursement recovery efforts, and supporting documentation needed to secure appropriate payment. • Maintain organized billing records and ensure documentation is complete, current, and aligned with compliance expectations. • Collaborate with the Billing Manager and finance team to address backlog challenges and support ongoing revenue cycle improvement initiatives.
2026-11-06T00:00:00Z

Medical Billing Specialist

Fayetteville, NC
onsite
Temporary / Contract
14 - 17 USD / Hourly
We are looking for a Medical Billing Specialist to support a healthcare facility in Fayetteville, North Carolina. This Long-term Contract opportunity is well suited for someone who can manage billing activities with accuracy, maintain organized financial records, and help keep reimbursement processes moving efficiently. The ideal candidate will bring strong attention to detail, a solid understanding of medical billing practices, and the ability to work effectively in a fast-paced healthcare setting. Responsibilities:• Prepare, review, and submit medical claims accurately and on schedule to support timely reimbursement.• Investigate billing discrepancies, resolve claim issues, and follow up on unpaid or denied accounts.• Maintain complete and organized billing documentation while ensuring information is updated correctly in billing systems.• Coordinate with internal staff, insurers, and patients when needed to clarify charges, coverage, or account questions.• Apply payments, reconcile account activity, and monitor outstanding balances to keep records current.• Support compliance with healthcare billing standards, payer requirements, and internal documentation procedures.
2026-10-16T00:00:00Z

Medical Billing Specialist

Spring, TX
onsite
Temporary / Contract
22 - 25 USD / Hourly
Hiring Immediately – Accountant (Payroll, Arbitration Fees & Client Billing)On-site · Full-time Start date: ASAPWe are seeking a reliable, detail-oriented accountant who can start right away and has experience handling payroll, tax reporting, bank reconciliation, arbitration fee payments, and month-end client invoicing.What you'll do<ul><li>Process payroll accurately and on time</li><li>Prepare and file quarterly payroll reports (941, Texas TWC)</li><li>Prepare and file year-end 1099s and W-2s</li><li>Keep employee, vendor, and client records up to date in QuickBooks Online</li><li>Perform bank reconciliations</li><li>Prepare month-end client invoices with required supporting reports</li><li>Check insurance portals and post payments as assigned</li><li>Manage heavy incoming email volume</li><li>Pay fees in a timely manner</li><li>Apply refund credits to clients</li><li>Handle other duties as assigned</li></ul>Qualities we need<ul><li>Deadline-driven: treats payroll, tax, and fee due dates as non-negotiable</li><li>Extremely detail-oriented: double-checks numbers, names, and attachments before anything goes out</li><li>Accountable and honest: reports tasks as done only when fully completed and reviewed; communicates early when something is behind</li><li>Independent after training: able to manage workload without constant oversight</li><li>Follows processes consistently once trained</li><li>Finishes what is started, or communicates clearly if unable to do so</li><li>Good communicator: responsive on Teams and email, professional with clients</li><li>Confidential: handles payroll, patient, and client data with care</li></ul>
2026-11-06T00:00:00Z

Medical Billing Specialist

Knoxville, TN
onsite
Temporary to Hire
17 - 18 USD / Hourly
Our client in the medical billing industry is seeking multiple Medical Billing Clerks to join their growing team. This is an excellent opportunity for candidates with experience in the medical field who are looking to build a long-term career with a company that offers strong training, stability, and an outstanding benefits package. The Medical Billing Clerk will be responsible for supporting billing operations, assisting patients and insurance carriers, and ensuring claims are processed accurately and efficiently. The ideal candidate will have prior exposure to medical office or healthcare-related environments and be comfortable handling billing inquiries, claims follow-up, and payment discrepancies. Key Responsibilities: Process and submit medical claims to insurance companies Review accounts for billing accuracy and correct billing discrepancies Perform data entry related to patient information, charges, payments, and account updates Handle inbound and outbound customer service calls regarding billing questions and account status Interpret and explain Explanation of Benefits (EOBs) Work with insurance companies to resolve claim issues and payment delays Assist with collections activity on outstanding balances in a detail oriented manner Maintain accurate billing records and documentation Support internal billing functions and ensure timely claim submission and follow-up Qualifications: Some prior experience working in the medical field is required Previous experience in medical billing, medical office support, or healthcare administration preferred Knowledge of medical billing terminology and Explanation of Benefits (EOBs) required Experience with customer phone support Strong data entry and administrative skills Requires all candidates required to undergo drug screening and all candidates required to undergo background check process Familiarity with claims submissions and insurance company processes Ability to identify and resolve billing discrepancies detail oriented communication skills and strong attention to detail Comfortable handling some collections responsibilities Training Provided: In-house training on medical codes In-house training on billing software
2026-11-05T00:00:00Z

Medical Billing Specialist

Fayetteville, NC
onsite
Temporary / Contract
14 - 17 USD / Hourly
We are looking for a detail-oriented Medical Billing Specialist to support billing operations for a healthcare facility in Fayetteville, North Carolina. This Long-term Contract position is ideal for someone who can manage claim processing accurately, follow up on outstanding balances, and help maintain efficient revenue cycle activities. The person in this role will work closely with internal teams to help ensure billing records are complete, timely, and compliant with healthcare billing standards. Responsibilities:• Prepare and submit medical claims with a high level of accuracy to support timely reimbursement• Review billing documentation for completeness and resolve discrepancies before claim submission• Monitor unpaid or denied claims and take appropriate follow-up actions to improve collections• Communicate with insurance carriers, patients, and internal staff to address billing questions and payment issues• Post payments, adjustments, and other billing updates while maintaining organized account records• Assist with account reconciliation and help identify billing trends or recurring issues that affect revenue cycle performance
2026-10-16T00:00:00Z

Medical Collections Specialist

Concord, NC
remote
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Medical Collections Specialist to support a high-volume Medicare claims review. This Long-term Contract position focuses on researching billed claims, confirming claim corrections through Medicare portals. The ideal candidate brings strong portal navigation skills, sharp attention to detail, and the ability to manage repetitive claim follow-up work with accuracy and consistency. Responsibilities:• Review Medicare claims in multiple payer portals to confirm whether void requests were submitted correctly and completed successfully.• Investigate specialty claims to verify they were reprocessed under the appropriate tax ID and moved through the claims cycle accurately.• Validate payment outcomes by checking that reimbursement was issued under the correct billing entity and documenting any discrepancies.• Maintain detailed tracking logs and spreadsheets to monitor claim status, outstanding items, and resolution progress across a large inventory of accounts.• Use Medicare administrative contractor portals, including systems such as WPS and Palmetto, to research claim activity and identify next steps.• Follow repetitive daily workflows with a high level of precision while managing a significant volume of claim reviews.• Escalate irregular claim findings, unresolved issues, or payment mismatches to the appropriate internal stakeholders for further action.• Support cleanup efforts related to claims that were previously routed under the wrong tax ID and help drive accurate resolution.• Coordinate claim follow-up activities during Eastern Time business hours, with some flexibility based on team needs.
2026-11-04T00:00:00Z

Medical Collections Specialist

Bethesda, MD
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Medical Collections Specialist to join our team in Bethesda, Maryland on a Contract basis. This position focuses on resolving outstanding patient account balances, supporting reimbursement efforts, and maintaining accurate follow-up on medical receivables. The ideal candidate brings a strong background in healthcare revenue cycle operations and is comfortable communicating directly with patients and insurance-related account issues in an on-site work environment. Responsibilities: • Contact patients regarding overdue account balances and guide them through payment options and account resolution steps. • Review aging receivables to identify outstanding medical claims, unpaid balances, and follow-up priorities. • Investigate denied or unpaid accounts and take appropriate action to support timely reimbursement. • Prepare and submit appeals when needed to address claim denials and payment discrepancies. • Maintain detailed documentation of collection activity, patient communication, and account updates within the billing system. • Work within Modernizing Medicine (ModMed) to manage account information, track collection efforts, and update records accurately. • Coordinate with internal billing and administrative teams to resolve account issues and improve payment outcomes.
2026-11-06T00:00:00Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Client Services Specialist to support event-related client interactions and deliver a high standard of service for attendees, exhibitors, and internal teams. This is a Contract position with an initial 12-week assignment and potential for longer-term opportunity. The person in this role will help ensure event information is accurate, customer questions are resolved efficiently, and service processes are continuously improved to create a strong overall experience. Responsibilities:• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and taking ownership of each issue through resolution.• Review event websites and online information regularly to confirm content accuracy, usability, and consistency for both internal and external users.• Investigate service-related concerns, identify root causes, and apply practical solutions that improve customer outcomes.• Work closely with internal departments and external partners to recommend and implement enhancements to service delivery and communication methods.• Process and update registrations across various event systems with a high level of accuracy and attention to detail.• Track exhibitor timelines, requests, and key communications to keep event stakeholders informed and organized.• Coordinate with operations partners to prepare pricing materials and support the development of event-related pricing structures.• Create and maintain exhibitor service documentation, including vendor details, operational guidelines, and booth compliance information.• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution and client service needs.
2026-10-26T00:00:00Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Irving, Texas offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience. Responsibilities:• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.• Take on additional assignments that support team objectives and evolving business needs.
2026-10-26T00:00:00Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
22.8 - 23 USD / Hourly
We are looking for a Client Services Specialist to support event operations and deliver a high-quality experience for attendees, exhibitors, and internal teams in Irving, Texas. This is a Contract position with an initial 12-week term and the potential to transition into a longer-term opportunity. The person in this role will serve as a key point of contact, helping coordinate event-related services, resolve questions efficiently, and improve communication across multiple programs and live events. Responsibilities: • Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion. • Review event-related web content regularly to confirm information is accurate, easy to navigate, and aligned with program needs. • Troubleshoot registration and service-related concerns by identifying root causes and applying practical solutions. • Work closely with internal departments and external partners to introduce service improvements that strengthen the overall event experience. • Process and update registrations across multiple platforms with a high level of accuracy and attention to detail. • Track exhibitor timelines, service needs, and communications to keep deliverables organized and stakeholders informed. • Coordinate with operations teams to prepare exhibitor pricing materials and support rate structure planning. • Create and maintain exhibitor service documentation, including vendor details, service options, and booth compliance guidelines for assigned events. • Travel as needed to conferences, trade shows, client locations, and vendor meetings to support event execution. • Contribute to additional event and client service activities as business needs evolve.
2026-10-26T00:00:00Z

Medical Insurance Collections Specialist

Los Angeles, CA
onsite
Temporary / Contract
25.12 - 33.91 USD / Hourly
A Hospital in Los Angeles is seeking an experienced Medical Insurance Collections Specialist to join its revenue cycle team. The Medical Insurance Collections Specialist role will focus on insurance follow-up and collections for HMO and PPO payers, with an emphasis on resolving outstanding balances, researching claim issues, and securing timely reimbursement. The ideal candidate for the Medical Insurance Collections Specialist role will also have experience working with UB04 claims in a hospital setting. Key Responsibilities:<ul><li>Perform insurance collections follow-up on outstanding hospital claims with a focus on HMO and PPO payers.</li><li>Contact insurance companies and payers to obtain claim status, secure payment, and resolve unpaid or underpaid accounts.</li><li>Review and work hospital UB04 claims to ensure accurate billing and proper reimbursement..</li><li>Investigate and resolve claim denials, rejections, underpayments, and payment delays.</li><li>Submit corrected claims, supporting documentation, and appeals as needed to facilitate payment resolution.</li><li>Follow up on aged accounts receivable and maintain productivity in line with departmental goals.</li><li>Document all collection activity, account updates, and payer communications in the billing system.</li><li>Collaborate with billing, coding, and patient financial services teams to resolve claim discrepancies and improve reimbursement outcomes.</li><li>Monitor payer trends and escalate recurring issues impacting collections.</li></ul> Qualifications:<ul><li>3+ years of experience in medical insurance collections, insurance follow-up, or healthcare accounts receivable..</li><li>Hospital billing or collections experience required.</li><li>Strong knowledge of HMO and PPO insurance plans, payer guidelines, and reimbursement processes.</li><li>Experience working with UB04 claims required.</li><li>Familiarity with denial management, appeals, and claim resolution processes</li><li>Strong attention to detail, organizational skills, and ability to manage a high-volume workload..</li><li>Excellent communication and problem-solving skills..</li><li>Proficiency with hospital billing systems and electronic medical records preferred.</li></ul>
2026-11-07T00:00:00Z

Medical Biller/Collections Specialist

St Louis Park, MN
remote
Temporary / Contract
26 - 31 USD / Hourly
We are looking for a Medical Biller/Collections Specialist to support a healthcare organization in St Louis Park, Minnesota through a Contract assignment. This position focuses on managing the full billing and collections cycle, including outreach to families regarding private-pay balances and payment arrangements. The ideal candidate will bring strong experience in healthcare revenue operations and a detail-oriented approach to resolving outstanding accounts, denials, and appeals. Responsibilities: • Manage a high-volume billing workload, processing and monitoring approximately 100 to 150 accounts with accuracy and timeliness. • Oversee private-pay receivables by contacting families, discussing outstanding balances, and establishing practical payment plans. • Track unpaid claims and patient balances, following up consistently to improve collections performance. • Investigate denied charges, identify root causes, and take corrective action to support reimbursement. • Prepare and submit appeals with appropriate documentation to address payment disputes and denied claims. • Maintain complete and organized billing records to support account resolution and compliance expectations. • Coordinate hospital-related billing activity and ensure charges are submitted and reconciled properly.
2026-11-02T00:00:00Z

348 results for Medical Customer Service Specialist jobs