<p>A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage high volumes of inbound calls from the public, providing accurate information and support.</p><p>• Follow established scripts and protocols to ensure consistent communication.</p><p>• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</p><p>• Ask clarifying questions to understand caller needs and minimize errors.</p><p>• Direct callers to the appropriate departments or resources based on their concerns.</p><p>• Accurately document call details and interactions in the system.</p><p>• Protect caller confidentiality and adhere to organizational policies.</p><p>• Escalate complex or urgent issues in accordance with provided guidelines.</p><p>• Work collaboratively with team members to ensure smooth operations.</p>
We are looking for a Medical Customer Service Rep to support care coordination activities for a healthcare team serving patients, pharmacies, and nursing partners. This Long-term Contract position is based in San Francisco, California, and is ideal for someone who thrives in a high-volume environment, communicates with empathy, and can manage administrative work with accuracy and speed. The person in this role will help keep daily operations running smoothly by coordinating visits, handling service requests, and maintaining organized documentation across multiple systems.<br><br>Responsibilities:<br>• Coordinate patient and nursing visit appointments using internal healthcare technology and supporting third-party applications.<br>• Respond to a steady flow of inbound inquiries from pharmacies, patients, and clinicians while delivering attentive and compassionate service.<br>• Manage a high daily volume of Zendesk requests, ensuring updates are accurate, timely, and properly documented.<br>• Confirm scheduled visits and adjust appointments as needed to support efficient care delivery.<br>• Gather, review, and upload required records and supporting documents to maintain complete case files.<br>• Balance competing priorities in a fast-moving setting while meeting service expectations and deadlines.<br>• Work closely with internal teams and external partners to communicate updates, resolve issues, and improve coordination.<br>• Build productive relationships with specialty pharmacies and nursing networks to support a reliable patient experience.<br>• Identify opportunities to streamline workflows and share practical recommendations that enhance team operations.
<p><strong>Customer Service Specialist</strong></p><p>Serve as a primary contact for clients, assisting with orders, inquiries, and issue resolution to ensure an excellent customer experience.</p><p>Job Responsibilities:</p><ul><li>Handle inbound and outbound customer calls.</li><li>Resolve customer complaints and track cases.</li><li>Document customer interactions in CRM software.</li><li>Collaborate with team members to achieve service goals.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This long-term contract position offers an opportunity to provide exceptional support to customers while contributing to the efficient handling of orders and inquiries. If you thrive in a fast-paced environment and enjoy problem-solving, this role is perfect for you. The Position pays between <strong>$30.00-32.00 an hour.</strong></p><p><br></p><p><strong>Primary Responsibilities:</strong></p><p>• Develop mutually rewarding working relationships with customers through superior customer service</p><p>• Receive and process orders with an exceptional accuracy level of 95% or better into order system</p><p>• Send customer confirmation of order receipt within 3 hours of order entry</p><p>• Update/add customer account information as needed (i.e. contact information, product usage, shipping information, etc.)</p><p>• Serve as the customers advocate by solving problems on the customer’s behalf by engaging right departments and people (including but not limited to product specs, logistical issues, or other related issues)</p><p>• Review, edit and report on the company’s on time in full (OTIF) performance</p><p>• Coordinate with logistics to record and maintain freight rates systematically and in compliance with customer contracts</p><p>• Review outbound reports to ensure customer orders are shipped in accordance with schedule and communicate with customer or logistics to resolve any missed or late shipments</p><p>• Process, monitor and review various customer reports or account information and communicates to the customer or sales team</p><p>• Cross check other customer account specialists order entries for accuracy daily</p><p>• Support other customer accounts as needed</p><p>• Provide necessary follow-up and initiates correspondence to customers</p><p>• Achieve KPI’s set forth by the company and/or department</p><p>• Perform other duties as assigned</p>
<p>Our renowned Honolulu resort seeks an upbeat and reliable Customer Service Specialist to support our guests across various touchpoints. If you’re passionate about creating memorable visitor experiences on Oahu, we want to hear from you. Preference is given to Hawaii residents due to on-site work requirements. Please call us at 808-531-0800 to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Answer guest questions and provide information about resort amenities and local attractions</li><li>Handle phone and in-person reservation requests, modifications, and confirmations</li><li>Resolve guest concerns with empathy and professionalism</li><li>Collaborate with housekeeping, maintenance, and management to address special requests</li><li>Assist with check-in/check-out processes at the front desk as needed</li><li>Maintain accurate records of all guest interactions</li><li>Deliver exceptional customer service in all interactions</li></ul><p><br></p>
<p>Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
We are looking for a dedicated Patient Services Specialist to join our team in Atlanta, Georgia. This Contract to permanent position plays a vital role in supporting the operations of our medical devices company, particularly by managing and coordinating WatchPat devices. The ideal candidate will bring exceptional organizational skills and a strong customer service mindset to ensure smooth processes and positive patient experiences.<br><br>Responsibilities:<br>• Enter and process new patient information accurately using internal systems and Salesforce.<br>• Initialize medical devices for patients through the internal system.<br>• Manage and update all necessary paperwork for each device and customer.<br>• Create shipping labels with precision and ensure timely delivery.<br>• Upload patient reports into the system for accurate record-keeping.<br>• Monitor and track the delivery and return of devices to and from patients.<br>• Assist with scheduling and tracking patients and devices when needed.<br>• Identify potential delivery issues, communicate effectively with internal teams and customers, and resolve concerns promptly.<br>• Maintain regular attendance and adhere to all safety policies and procedures.
<p>We are looking for a detail-oriented and proactive Sales/Customer Service Specialist to join our clients team in Cleveland, Ohio. In this role, you will support sales operations, assist with customer interactions, and contribute to the overall success of sales efforts. This position offers an excellent opportunity to engage with clients, manage administrative tasks, and help drive business growth.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to the sales team by handling quotes, managing orders, and ensuring timely entry of sales data.</p><p>• Deliver exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships.</p><p>• Participate in trade shows and association meetings to represent the company and support promotional activities.</p><p>• Collaborate with internal teams to ensure accurate and efficient order processing.</p><p>• Monitor sales metrics and prepare reports to assist in decision-making.</p><p>• Coordinate schedules and travel arrangements for sales events.</p><p>• Maintain organized records of sales transactions and client correspondence.</p><p>• Assist with inside sales activities, including follow-ups and lead generation.</p><p>• Support direct sales efforts by identifying opportunities and engaging with potential customers.</p><p>• Stay informed about industry trends to provide insights and recommendations for sales strategies.</p>
<p>We are looking for a detail-oriented Medical Billing Specialist to join our healthcare team in French Camp, California. This Contract to permanent position requires expertise in managing complex billing processes, interpreting healthcare policies, and providing exceptional customer service to patients and clients. The ideal candidate will bring advanced knowledge of billing systems, claim administration, and financial operations to ensure accuracy and efficiency in all tasks.</p><p><br></p><p>Responsibilities:</p><p>• Handle specialized and intricate billing processes, including accounts receivable and appeals management.</p><p>• Research and apply healthcare policies, regulations, and procedures to support accurate claim administration.</p><p>• Compile, maintain, and process financial data for billing, reimbursement, and reporting purposes.</p><p>• Utilize advanced systems and software such as Allscripts, Cerner Technologies, and EHR systems to manage patient information and billing records.</p><p>• Conduct in-depth reviews of legal, custody, and medical records to ensure compliance with reimbursement requirements.</p><p>• Provide clear and effective communication with patients, clients, and external agencies to address inquiries and resolve billing issues.</p><p>• Develop and maintain spreadsheets or databases to track financial operations and generate detailed reports.</p><p>• Prepare and review complex documents, including insurance claims, treatment authorization forms, and subpoenas.</p><p>• Train or oversee clerical staff as needed, ensuring adherence to office practices and procedures.</p><p>• Assist in coordinating administrative functions, such as payroll, purchasing, and inventory management.</p><p>For immediate consideration please contact Cortney at 209-225-2014</p>
<p>We are looking for a dedicated Medical Billing Specialist to join our healthcare team in French Camp, California. This Contract to permanent position offers an excellent opportunity for detail-oriented individuals with expertise in medical billing, accounts receivable, and claims processing to contribute to a dynamic environment. The ideal candidate will possess strong technical skills and the ability to interpret complex healthcare regulations while maintaining exceptional attention to detail and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage billing functions, ensuring compliance with healthcare regulations and accuracy in all claims.</p><p>• Research and resolve complex issues related to accounts receivable, appeals, and benefit functions.</p><p>• Utilize advanced knowledge of billing systems, including Allscripts, Cerner Technologies, and EHR systems, to manage patient data effectively.</p><p>• Maintain and update records using computerized filing systems, ensuring consistency and organization.</p><p>• Prepare and review detailed reports, including insurance claims and treatment authorization forms, with precision.</p><p>• Perform coding and data entry tasks that align with departmental procedures and healthcare policies.</p><p>• Collect and reconcile payments, adjust accounts as necessary, and ensure proper documentation of financial transactions.</p><p>• Provide exceptional customer service by addressing patient inquiries and explaining billing procedures in a clear and thorough manner.</p><p>• Train and support team members in technical processes, fostering a collaborative and efficient work environment.</p><p>• Develop and maintain spreadsheets and databases to track financial and statistical data for reporting purposes.</p><p>For immediate consideration please contact Cortney 209-225-2014 </p>
<p>Robet Half is looking for a skilled Medical Billing Specialist to join a team based in Philadelphia, Pennsylvania for a potential contract to contract to permanent role. This Medical Billing Specialist role is suited for someone who combines strong medical billing knowledge with precise data entry skills to keep patient, insurance, and claim information accurate across billing and clinical systems. The Medical Billing Specialist position plays an important part in supporting clean claim submission, resolving information gaps, and maintaining compliance within a fast-paced revenue cycle environment. If you are looking for an opportunity to get your career moving in the right direction, then click the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013425482.</p><p><br></p><p><br></p><p>As a Medical Billing Specialist Your Responsibilities will include but are not limited to:</p><p>• Enter, update, and maintain patient demographics, coverage details, and billing records within electronic medical record and billing platforms.</p><p><br></p><p>• Examine supporting documents such as explanations of benefits, charge documentation, referrals, and encounter records to confirm completeness before information is entered.</p><p><br></p><p>• Use knowledge of medical terminology and coding standards, including CPT, ICD-10, and HCPCS, to verify that billing data is recorded correctly.</p><p><br></p><p>• Investigate account, insurance, and claim inconsistencies and take appropriate steps to correct inaccurate or missing information.</p><p><br></p><p>• Prepare billing data for downstream claims processing by ensuring records are organized, accurate, and submission-ready.</p><p><br></p><p>• Work closely with billing personnel, clinical staff, and front office teams to clarify documentation questions and resolve record discrepancies.</p><p><br></p><p>• Follow HIPAA and internal privacy standards when handling sensitive patient and financial information.</p><p><br></p><p>• Contribute to audits, reporting activities, and targeted data cleanup efforts that improve record quality and billing accuracy.</p><p><br></p><p>If you are looking for an opportunity to get your career moving in the right direction, then click the apply button today. If you have any questions, please contact Robert Half at 215-568-4580 and mention JO#03720-0013425482.</p>
<p>A Healthcare organization is seeking a medical billing specialist to work in their Bethesda office.</p><p><br></p><ul><li>Make outbound collections calls to patients.</li><li>Calls will be made based on the aging report</li><li>The role will be patient focused role.</li></ul><p><br></p>
<p>Robert Half is seeking an experienced Medical Biller with coding experience for a contract opportunity in Des Moines. As a Medical Biller/Coder for our client, your primary focus will be to accurately code medical diagnoses, procedures, and services in line with medical documentation utilizing the International Classification of Diseases, Tenth Edition (ICD-10). We are seeking a candidate who has a strong understanding of medical billing procedures and the ability to sustain high standards of data privacy.</p><p> </p><p>Responsibilities:</p><ul><li>Reviewing patient bills for accuracy and completeness and obtaining any missing information.</li><li>Follow up on unpaid claims within standard billing cycle time-frame.</li><li>Check and balance each day's transactions and address any inconsistencies.</li><li>Updating billing software with rate changes.</li><li>Thoroughly comprehend the intricacies of insurance policy benefit packages and apply this knowledge when coding.</li><li>Possess the ability to discuss billing issues with doctors, hospitals, and clinics.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Medical Billing Specialist to join our team in Dunn, North Carolina. In this long-term contract position, you will play a crucial role in ensuring accurate billing and maintaining compliance with healthcare regulations. This opportunity is ideal for individuals with a strong background in medical billing and a commitment to delivering exceptional administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process and submit medical claims to insurance providers in a timely manner.</p><p>• Verify patient insurance coverage and ensure proper documentation is maintained.</p><p>• Investigate and resolve billing discrepancies to ensure compliance with healthcare regulations.</p><p>• Collaborate with healthcare providers and administrative staff to streamline billing operations.</p><p>• Monitor accounts receivable and follow up on unpaid claims to minimize delays.</p><p>• Maintain up-to-date knowledge of medical billing codes and industry standards.</p><p>• Assist in generating financial reports related to billing activities.</p><p>• Provide excellent customer service by addressing patient inquiries regarding billing.</p><p>• Ensure all sensitive patient information is handled with confidentiality and professionalism.</p><p>• Contribute to the improvement of billing processes and workflows to enhance efficiency.</p>
<p>We are seeking a detail-oriented Medical Biller with strong customer service skills to support billing operations and provide a positive experience for patients and internal partners. This role requires accuracy, professionalism, and the ability to communicate clearly while resolving billing questions and issues. This is a<strong> part-time</strong> role only. </p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Process and submit medical claims accurately and timely to insurance carriers</li><li>Review patient accounts and insurance payments to ensure correct posting and follow-up</li><li>Respond to patient billing inquiries with professionalism, empathy, and clear explanations</li><li>Resolve billing issues, payment discrepancies, and rejected or denied claims</li><li>Coordinate with insurance companies, providers, and internal teams to resolve account issues</li><li>Maintain accurate documentation and notes within billing systems</li><li>Follow HIPAA guidelines and maintain confidentiality of patient information</li></ul><p><br></p>
<ul><li>Accurately process claims, invoices, and patient billing statements</li><li>Review medical records and documentation for billing compliance</li><li>Verify insurance coverage and eligibility</li><li>Follow up on unpaid claims and resolve billing discrepancies</li><li>Maintain up-to-date knowledge of billing codes (ICD, CPT, HCPCS) and regulatory requirements</li><li>Collaborate with internal teams and external partners to ensure timely reimbursement</li><li>Respond to patient inquiries regarding billing and insurance</li></ul><p><br></p>
<p>We are looking for a skilled Medical Billing Specialist to join our healthcare team in Lillington, North Carolina. In this long-term contract role, you will play a vital part in ensuring the accuracy and efficiency of billing processes within our medical facility. This position is ideal for individuals who are attentive to detail and passionate about supporting healthcare operations.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit medical claims to insurance companies with accuracy and timeliness.</p><p>• Review and resolve discrepancies in billing and insurance claims efficiently.</p><p>• Maintain up-to-date knowledge of billing procedures and insurance regulations.</p><p>• Collaborate with healthcare providers and administrative staff to gather necessary documentation.</p><p>• Monitor and follow up on outstanding claims to ensure timely reimbursement.</p><p>• Handle patient inquiries regarding billing and insurance matters in an attentive manner.</p><p>• Generate and review financial reports to keep track of billing performance.</p><p>• Ensure compliance with HIPAA regulations and other relevant healthcare laws.</p><p>• Assist in implementing process improvements to enhance billing operations.</p>
We are looking for a Medical Billing Specialist to support healthcare revenue cycle activities in Loveland, Colorado. This Long-term Contract position is ideal for someone who is highly organized, accurate with billing details, and comfortable working in a fast-moving clinical or hospital-related environment. The person in this role will help keep claims, payments, and patient billing records on track while supporting efficient financial operations. You will work closely with internal staff and payers to promote timely reimbursement and resolve billing-related issues.<br><br>Responsibilities:<br>• Prepare and transmit insurance claims with close attention to accuracy, completeness, and regulatory standards.<br>• Track receivables, review aging balances, and investigate payment variances to support timely collections.<br>• Operate billing platforms and electronic health record systems, including tools such as Allscripts and Cerner, to manage daily billing activity.<br>• Research denied or underpaid claims, submit appeals, and follow through with payers until resolution is reached.<br>• Apply appropriate medical coding practices and verify supporting documentation for compliant claim submission.<br>• Coordinate third-party billing tasks and communicate with insurance carriers regarding claim status, coverage, and payment questions.<br>• Confirm patient benefits and eligibility information before or during the billing process to reduce claim issues.<br>• Enter and maintain billing data accurately, ensuring records remain current and audit-ready.<br>• Respond to billing questions from patients, providers, and other stakeholders with professionalism and clear communication.<br>• Partner with colleagues to identify process improvements that strengthen billing accuracy and overall workflow efficiency.
<p>Based in Tucson, AZ, our non-profit organization is committed to fostering a system of care where people impacted by health disparities have access to high-quality, affordable care. We are passionate about being change agents and pioneers in our community. We serve populations who experience barriers to accessing care, and we work tirelessly to make a difference in their lives.</p><p><br></p><p>Summary:</p><p>We are seeking an experienced Contract Medical Billing Specialist with proficiency in Arizona Health Care Cost Containment System (AHCCS). The ideal candidate will ensure timely, accurate, and full payment of invoices from third-party payers and self-pay patients as well as other duties associated with revenue cycle operations.</p><p><br></p><p>Job Responsibilities:</p><ol><li>Manage all aspects of billing and collections for AHCCS.</li><li>Review patient bills for accuracy and completeness, and obtain any missing information.</li><li>Maintain knowledge of changes or updates in the AHCCC requirements and processing.</li><li>Ensure billing operations are in compliance with legal and procedural policies and regulations.</li><li>Establish payment arrangements and follow up on delinquent accounts.</li><li>Work closely with the care management team on pre-authorizations and patient financial counseling.</li><li>Prepare, review, and send patient statements.</li><li>Execute adjustments to patient demographic, insurance, and financial information as necessary.</li></ol><p><br></p>
We are looking for a skilled Medical Billing Specialist to join our team in Los Angeles, California. This Contract to permanent position offers an exciting opportunity to manage comprehensive billing operations for a multi-specialty healthcare practice, with a focus on Ear, Nose, and Throat services. The ideal candidate will have expertise in claim submission, collections, and patient communications, as well as experience with out-of-network and concierge billing models.<br><br>Responsibilities:<br>• Manage the full cycle of medical billing processes, including claim submissions, payer follow-ups, payment resolutions, and collections.<br>• Review and ensure the accuracy of coding and charges for services provided by multi-specialty healthcare providers.<br>• Conduct quality assurance checks and audits of billing tasks performed by team members.<br>• Handle out-of-network billing and provide support for concierge-model practices.<br>• Investigate and resolve unpaid, denied, or underpaid claims to minimize accounts receivable backlog.<br>• Assist with collections and reimbursement strategies to optimize revenue.<br>• Maintain detailed and accurate billing records, including comprehensive account documentation.<br>• Ensure compliance with payer policies, industry standards, and internal workflows.<br>• Utilize systems such as Kareo/Tebra and eClinicalWorks effectively to streamline billing operations.
<p>We are looking for a skilled Medical Billing Specialist to join our team in French Camp, California. In this role, you will handle complex billing procedures, ensure accurate claims processing, and provide exceptional customer service to patients and stakeholders. This is a Contract to permanent position within the healthcare industry, offering an opportunity to contribute to vital administrative functions while ensuring compliance with regulations.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage complex medical billing procedures, including accounts receivable functions and claim submissions.</p><p>• Review and verify insurance claims, applying advanced knowledge of reimbursement codes and policies.</p><p>• Research and resolve billing discrepancies to ensure accurate and timely payment processing.</p><p>• Maintain and update patient records using electronic health record (EHR) systems such as Allscripts and Cerner Technologies.</p><p>• Generate detailed reports and statistical data to support departmental operations and budget planning.</p><p>• Provide specialized program-related information to patients, clients, and outside agencies in a detail-oriented manner.</p><p>• Collaborate with team members to improve billing processes and ensure compliance with healthcare regulations.</p><p>• Train and assist other staff in billing procedures and system usage as needed.</p><p>• Handle appeals and benefit functions, ensuring proper documentation and resolution.</p><p>• Utilize software tools such as Dynamic Data Exchange (DDE) and Epaces for efficient billing and data management.</p><p><br></p><p>For immediate consideration please contact Cortney at 209-225-2014</p>
<p>We are looking for a Medical Collections Specialist to support revenue cycle performance by managing insurance follow-up and resolving outstanding account issues. This position plays an important role in reducing aged receivables, addressing claim obstacles, and helping maintain accurate reimbursement activity. Based in Shrewsbury, Massachusetts, the role is well suited for someone who is detail-oriented, organized, and comfortable working across billing platforms and payer resources.</p><p><br></p><p>Responsibilities:</p><p>• Monitor unpaid insurance claims and take timely action to advance accounts toward resolution and payment.</p><p>• Manage billing and follow-up activities for assigned payer accounts, ensuring all claims are worked accurately and consistently.</p><p>• Investigate billing variances and payment discrepancies, then complete the necessary corrections to support proper reimbursement.</p><p>• Identify rejected claims quickly, determine the cause, and complete corrective steps to prevent delays in claim submission or reprocessing.</p><p>• Use clearinghouse tools to review claim activity and track submission issues, with familiarity in Waystar considered highly beneficial.</p><p>• Navigate payer web portals to verify claim status, review remittance details, and complete required follow-up actions.</p><p>• Participate in recurring accounts receivable review meetings and provide updates on account progress, trends, and barriers to payment.</p><p>• Maintain clear and accurate documentation within billing or medical record systems to support account history and collection efforts.</p><p><br></p><p><strong><em><u>**Immediate needs here! Please reach out ASAP to me directly, Eric Lebow 508-205-2127**</u></em></strong></p>
<p>We are looking for an experienced Medical AR Insurance Specialist its team. In this role, the Medical AR Insurance Specialistwill focus on medical collections and insurance claims, ensuring accurate follow-up and resolution of outstanding balances. This is an excellent opportunity for a Medical AR Insurance Specialist to contribute your expertise in managed care and medical billing within a dynamic healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough follow-ups on accounts aged 120 to 210 days to recover outstanding balances.</p><p>• Investigate and resolve written-off accounts to maximize revenue recovery.</p><p>• Process approximately 50-60 claims per day with attention to detail and accuracy.</p><p>• Collaborate with managed care providers such as LA Care, Kaiser, and others to address billing issues.</p><p>• Handle medical denials and appeals, ensuring timely and effective resolution.</p><p>• Review and manage accounts associated with various insurance carriers.</p><p>• Analyze and document collection efforts for reporting and compliance purposes.</p><p>• Maintain up-to-date knowledge of relevant medical billing and insurance policies.</p><p>• Communicate effectively with internal teams to coordinate account resolution strategies.</p>
<p>We are looking for an experienced Medical AR Insurance Specialist its team. In this role, the Medical AR Insurance Specialist will focus on medical collections and insurance claims, ensuring accurate follow-up and resolution of outstanding balances. This is an excellent opportunity for a Medical AR Insurance Specialist to contribute your expertise in managed care and medical billing within a dynamic healthcare environment. This role is a hybrid tole.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough follow-ups on accounts aged 120 to 210 days to recover outstanding balances.</p><p>• Investigate and resolve written-off accounts to maximize revenue recovery.</p><p>• Process approximately 50-60 claims per day with attention to detail and accuracy.</p><p>• Collaborate with managed care providers such as LA Care, Kaiser, and others to address billing issues.</p><p>• Handle medical denials and appeals, ensuring timely and effective resolution.</p><p>• Review and manage accounts associated with various insurance carriers.</p><p>• Analyze and document collection efforts for reporting and compliance purposes.</p><p>• Maintain up-to-date knowledge of relevant medical billing and insurance policies.</p><p>• Communicate effectively with internal teams to coordinate account resolution strategies.</p>
We are looking for a dedicated Medical Customer Service Representative to join our team on a contract basis in Carmichael, California. In this role, you will provide essential support to patients and medical staff by ensuring smooth communication and high-quality service delivery. This is a permanent position offering valuable experience in a fast-paced outpatient setting.<br><br>Responsibilities:<br>• Respond promptly to patient inquiries, providing accurate information and exceptional service.<br>• Assist with scheduling appointments and managing patient calendars efficiently.<br>• Verify medical insurance details and update patient records accordingly.<br>• Handle inbound calls related to billing, scheduling, and general patient concerns.<br>• Maintain and organize medical charts, ensuring data accuracy and confidentiality.<br>• Perform reminder calls for upcoming appointments to enhance patient compliance.<br>• Utilize electronic practice management systems to streamline office operations.<br>• Collaborate with medical staff to optimize clinic workflows and patient experience.<br>• Ensure compliance with all relevant medical office policies and procedures.<br>• Operate standard office equipment and software to support daily administrative tasks.