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330 results for Medical Customer Service jobs

Medical Customer Service Rep

Jersey City, NJ
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a Medical Customer Service Rep to support healthcare provider engagement and medical record coordination across Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who is confident working directly with physician practices, managing outreach activities, and keeping sensitive information organized in a fast-paced insurance environment. The person in this role will help strengthen provider relationships, support record collection efforts, and contribute to efficient field-based operations while maintaining compliance standards. Responsibilities: • Build strong working relationships with physician offices, practice administrators, and medical records contacts to support ongoing collaboration. • Coordinate the collection of medical documentation from healthcare providers and follow through to ensure records are obtained accurately and on time. • Plan and complete in-person visits within the assigned territory to support outreach efforts and address provider needs directly. • Partner with internal teams to troubleshoot retrieval challenges, resolve service issues, and improve day-to-day operational results. • Maintain accurate activity logs, status updates, and supporting documentation to monitor progress and ensure visibility across workflows. • Identify recurring barriers and recommend practical improvements that enhance operational efficiency and consistency. • Contribute to the development of repeatable processes and best practices that support scalable field operations. • Handle all interactions and documentation in accordance with organizational policies, privacy expectations, and compliance requirements.
2026-07-28T00:00:00Z

Patient Service Representative

Dover, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Patient Service Representative to support a busy onsite healthcare office in Dover, Delaware. This contract opportunity is ideal for someone who enjoys helping patients, adapts quickly to new systems, and takes initiative in a fast-paced setting. The person in this role will serve as a key point of contact for patients while keeping front-office operations organized, attentive to detail, and efficient. Responsibilities:• Welcome patients in a courteous and attentive manner, creating a positive experience from arrival through check-in.• Coordinate appointment scheduling and calendar updates while helping patients with changes, confirmations, and follow-up visits.• Complete patient registration and maintain accurate demographic, insurance, and visit information within office systems.• Answer incoming calls promptly, respond to routine service questions, and direct more complex concerns to the appropriate staff members.• Support daily front-desk operations by managing paperwork, preparing visit-related documentation, and keeping records organized.• Communicate clearly with patients regarding office procedures, appointment expectations, and general service information.• Work closely with the onsite manager and team members to keep patient flow smooth throughout the day.• Use office technology confidently and learn internal processes quickly to contribute effectively with minimal supervision.
2026-07-28T00:00:00Z

Patient Service Representative

Blue Bell, PA
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Patient Service Representative to support patients and care teams through responsive, accurate service in a fast-paced healthcare environment. This is a contract position based in the Greater Philadelphia Region with remote work available after the initial on-site orientation and equipment pickup. The ideal Patient Service Representative candidate brings prior experience in appointment coordination, comfort working within a medical setting, and confidence using Epic to manage patient-related tasks. Here’s how you’ll contribute each day: • Coordinate patient appointments and adjust schedules as needed while maintaining accuracy and efficiency.• Respond to incoming patient inquiries with professionalism, providing clear information and timely follow-up.• Use Epic and related systems to update records, review appointment details, and document interactions.• Verify key patient information and help ensure administrative data is complete and current.• Support clinical offices or hospital-based teams by handling service requests in alignment with healthcare workflows.• Manage assigned shifts with flexibility, including weekday schedules and occasional weekend coverage.• Attend initial on-site orientation and complete equipment pickup before transitioning to remote work.• Escalate complex patient concerns or scheduling issues to the appropriate team members when needed.
2026-07-29T00:00:00Z

Patient Service Representative

Raeford, NC
onsite
Temporary / Contract
14 - 17 USD / Hourly
We are seeking a Patient Service Representative to support a healthcare team in Fayetteville, North Carolina, through a contract-to-hire opportunity. This role is ideal for someone with medical billing knowledge who enjoys helping to keep front-end patient services and administrative processes running smoothly. The position will play a key role in accurate patient account management, timely communication, and dependable office support within a clinical setting. Responsibilities:• Manage patient account and billing-related activities, including reviewing charges, updating records, and helping resolve routine payment questions.• Provide administrative support to the medical office by coordinating patient information, maintaining documentation, and assisting with daily service workflows.• Communicate with patients, staff, and payers to clarify billing details, address discrepancies, and support timely follow-up on outstanding items.• Enter and verify data in office systems to help ensure patient demographics, insurance information, and account details remain accurate and current.• Assist with claim-related processing by preparing required information, identifying missing details, and supporting resolution of billing issues.• Maintain organized records and handle sensitive information with discretion while following healthcare privacy and office policies.
2026-07-17T00:00:00Z

Patient Service Representative

Princeton, NJ
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare office in Princeton, NJ. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while managing front-desk operations with accuracy and care. In this role, you will coordinate appointments, confirm patient information, and help patients understand registration and payment expectations in a fast-paced clinical setting. Responsibilities:• Welcome patients and visitors warmly, respond to front-desk questions, and alert appropriate staff when scheduled guests arrive.• Guide patients and visitors to the proper reception or waiting areas while maintaining a detail-oriented and courteous office environment.• Manage appointment bookings, changes, and cancellations by following office scheduling practices and maintaining calendar accuracy.• Review and update patient demographic details and insurance records, ensuring information is entered correctly in the electronic medical record system.• Confirm insurance coverage and registration details before visits to help support smooth patient intake and service delivery.• Communicate copays, balances, and other out-of-pocket obligations clearly to patients or responsible parties and collect payments when required.• Provide helpful assistance to patients during the check-in process and address routine service-related concerns with care.• Support front-office workflow by handling visitor interactions appropriately, including screening non-patient solicitors when necessary.
2026-07-31T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a customer-focused team member to support a Financial Services team. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced service environment, communicates clearly, and enjoys helping customers with a wide range of banking-related questions. The person in this role will deliver prompt, accurate assistance while maintaining confidentiality and compliance with established banking standards. Responsibilities: • Respond to a high volume of incoming customer calls and provide timely, accurate support for service-related needs. • Guide customers through account-related requests such as opening new accounts, making updates, and addressing routine banking questions. • Explain available banking products and services clearly so customers can make informed decisions. • Record details of customer conversations and resolutions accurately in internal systems. • Work closely with colleagues to maintain a consistent and positive experience across customer interactions. • Identify appropriate banking options by reviewing customer needs and recommending suitable solutions. • Protect sensitive customer information and handle every interaction in accordance with banking regulations and privacy standards. • Stay informed on current banking offerings, service procedures, and support guidelines. • Support coverage needs within a 40-hour workweek after training, including varied shifts scheduled in advance and rotating weekend hours.
2026-07-30T00:00:00Z

Customer Service

Buford, GA
onsite
Temporary / Contract
18 - 23 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Service Representative to support our call center and order processing operations. This role is responsible for handling inbound customer inquiries, processing orders accurately, resolving issues, and providing exceptional service throughout the customer experience. The ideal candidate thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities while maintaining accuracy and efficiency.
2026-07-24T00:00:00Z

Customer Service

Findlay, OH
onsite
Temporary / Contract
18 - 23 USD / Hourly
Our client in the Findlay area is seeking a friendly, detail-oriented Customer Service Representative to join their team on a contract-to-hire basis. This position is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment.
2026-07-30T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-07-27T00:00:00Z

Patient Service Rep

Blue Bell, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
Patient Service Rep Needed! Robert Half is partnering with a respected healthcare organization to identify a Patient Service Representative for a busy primary care practice in Plumsteadville, PA. This position serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience through appointment scheduling, front desk operations, registration, insurance verification, and patient support. The ideal candidate will have strong customer service skills, previous medical office experience, and the ability to thrive in a fast-paced healthcare environment. Experience with Epic/EPIC is highly preferred. Key Responsibilities Patient Registration & Scheduling Answer incoming patient calls and respond to inquiries professionally and efficiently Schedule, reschedule, and cancel patient appointments while maintaining accuracy Register patients and update demographic and insurance information in the electronic medical record (EMR) Manage patient check-in and check-out processes Collect copayments and required patient documentation, including insurance cards, referrals, and signatures Communicate appointment delays and patient flow updates to patients and clinical staff Insurance & Administrative Support Verify insurance eligibility, benefits, and patient demographics Obtain referrals, authorizations, and coordinate benefits as needed Maintain accurate patient records and documentation Support daily administrative functions to ensure efficient office operations Customer Service Deliver an exceptional patient experience through professional and compassionate interactions Anticipate patient needs and resolve concerns promptly Build positive relationships with patients, visitors, providers, and office staff Compliance & Confidentiality Adhere to HIPAA guidelines and organizational policies Maintain patient confidentiality and privacy at all times Ensure compliance with federal, state, and healthcare regulatory requirements Qualifications 1+ years of medical office, patient access, patient registration, medical receptionist, or healthcare customer service experience preferred Experience scheduling patient appointments in a healthcare setting Insurance verification and authorization experience strongly preferred Strong computer and data entry skills Excellent verbal and written communication skills Ability to multitask and work effectively in a fast-paced environment EPIC experience highly preferred High school diploma or equivalent required Schedule Typical weekly schedule includes: One late shift per week: 12:00 PM - 8:30 PM Three daytime shifts between 7:45 AM - 5:30 PM Rotating Saturday coverage every fourth week (8:00 AM - 12:00 PM) Schedules are released approximately two weeks in advance Example schedule: Monday: 7:45 AM - 4:15 PM Tuesday: 8:00 AM - 4:30 PM Wednesday: 12:00 PM - 8:30 PM Thursday: 9:00 AM - 5:30 PM Friday: 7:45 AM - 4:15 PM Training Four-day EPIC training program (Tuesday-Friday, 9:00 AM - 5:00 PM) Successful completion of EPIC assessment required HIPAA compliance training provided For immediate consideration please call the Bucks County office of Robert Half at 215-244-1551. Thank you!
2026-07-29T00:00:00Z

Healthcare Call Center Representative

Phoenix, AZ
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment. Responsibilities: • Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service. • Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems. • Address emergency situations by initiating appropriate responses to safety alarms and codes. • Deliver emergency announcements with clarity and urgency when required. • Utilize communication tools effectively while considering the cultural and individual needs of callers. • Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism. • Handle a high volume of calls daily, maintaining efficiency and attention to detail. • Collaborate with team members to ensure smooth operations and exceptional service delivery. • Monitor and escalate critical situations as necessary to ensure patient safety. • Uphold organizational standards and protocols in all interactions.
2026-07-23T00:00:00Z

Patient Billing Communication

Houston, TX
remote
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are seeking an experienced Patient Billing Communication Advocate to serve as a critical link between patients and the revenue cycle team. This role is responsible for providing clear, compassionate, and timely support to patients regarding billing questions, insurance coverage, payment options, and account resolution.The ideal candidate will have a strong background in medical billing, exceptional communication skills, and a customer-focused approach to helping patients navigate complex healthcare financial matters. This position requires strong attention to detail and the ability to thrive in a fast-paced environment.Key Responsibilities<ul><li>Serve as the primary point of contact for patients regarding billing inquiries, outstanding balances, and account resolution.</li><li>Communicate with patients via phone and email to address billing concerns and payment questions.</li><li>Review patient accounts for accuracy and explain charges, payments, denials, adjustments, and insurance activity.</li><li>Educate patients on insurance benefits, co-pays, deductibles, and overall financial responsibility.</li><li>Assist patients with payment plan arrangements and financial assistance applications when appropriate.</li><li>Partner with internal teams, including insurance verification, coding, and collections, to resolve account issues and discrepancies.</li><li>Accurately document all patient interactions and account activity while maintaining HIPAA compliance.</li><li>Identify recurring billing challenges and provide recommendations for process improvement.</li><li>Stay informed on payer requirements, billing regulations, and industry best practices.</li></ul>
2026-07-31T00:00:00Z

Customer service representative

Lowell, AR
onsite
Temporary / Contract
16 - 18 USD / Hourly
Company Profile: An industry leader in providing manufactured goods and services, particularly serving 30,000,000 households and various large enterprises nationwide. contract to permanent job with promotional opportunities! Pay: $16/hour Active in an onsite call center environment. Flexibility required for work between 8am and 5pm Monday through Friday, with occasional provision for overtime and weekends during peak season. Job Purpose: The Customer Success Representative serves as the primary customer contact and the company's voice. This role demands dedication and motivation in all customer interactions. The representative handles customer inquiries in a multi-channel support environment, which includes communication through phone, email, or chat. Inquiries will be logged and maintained in a case management system, and opportunities may arise for outbound communication with customers.
2026-07-28T00:00:00Z

Customer Service Representative

Des Moines, IA
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
Ready to take the next step in your customer service career? We're partnering with a well-established company in the insurance industry that is looking for a Customer Service Representative to join their busy and supportive team! In this contract role, you'll help members and policyholders by answering questions related to life, health, and disability insurance coverage. If you enjoy helping others, solving problems, and delivering exceptional service over the phone, this could be a great fit for you. What You'll Do:<ul><li>Handle inbound customer calls and provide professional, friendly support.</li><li>Assist with questions related to policy benefits, billing, claims, payments, and coverage details.</li><li>Accurately update customer information and document interactions in company systems.</li><li>Make outbound follow-up calls as needed to resolve issues and complete service requests.</li><li>Support members from a variety of professional organizations, including educators, engineers, pilots, and service members.</li><li>Maintain accuracy, quality standards, and excellent customer service in a fast-paced environment.</li></ul>If you're looking to continue growing your customer service career, we'd love to hear from you! Apply today through the Robert Half website or call 515-706-4974 and mention this is a contract role through Robert Half supporting a company in the insurance industry.
2026-07-28T00:00:00Z

Customer Service Representative

Bedford, TX
onsite
Temporary / Contract
16.283 - 18.854 USD / Hourly
We are looking for a Customer Service Representative to support a busy government utility billing office in Texas. This Long-term Contract opportunity is ideal for someone who enjoys working directly with the public, resolving account questions, and providing courteous service in a fast-paced front-desk environment. The position requires strong communication skills, confidence handling payment-related inquiries, and a patient approach when assisting a diverse community, including older residents. Responsibilities: • Welcome residents at the front desk and provide detail-oriented assistance with utility billing questions and service needs. • Accept walk-in payments, apply charges accurately, and explain late fees or account balances when needed. • Respond to inbound phone calls regarding billing, payments, and general account concerns in a clear and timely manner. • Support customers with new account setup and help them understand available payment or account service options. • Assist residents with online access issues such as username retrieval, password support, and basic account navigation. • De-escalate challenging interactions by addressing concerns calmly, respectfully, and with a solutions-focused approach. • Maintain accurate records of customer interactions, payment activity, and account updates according to department procedures. • Deliver high-quality service to community members while coordinating with internal staff to resolve more complex billing matters.
2026-07-31T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
18 - 21 USD / Hourly
Our client is seeking a friendly, customer-focused, and dependable Customer Service Representative to join their team in San Diego, CA. This is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and is committed to providing exceptional customer service. The ideal candidate has strong communication skills, excellent problem-solving abilities, and a positive attitude. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels in a professional and timely manner.</li><li>Resolve customer concerns by identifying solutions and ensuring a positive customer experience.</li><li>Process orders, returns, and account updates accurately.</li><li>Document customer interactions and maintain accurate records in the company's CRM system.</li><li>Collaborate with internal departments to resolve customer issues and fulfill requests.</li><li>Provide product and service information while educating customers on available solutions.</li><li>Follow up with customers to ensure questions and concerns have been resolved.</li><li>Meet established productivity, quality, and customer satisfaction goals.</li><li>Perform additional administrative and customer support duties as assigned.</li></ul>
2026-07-29T00:00:00Z

Customer Service Representative

Lemon Grove, CA
onsite
Temporary / Contract
20 - 23 USD / Hourly
Our client is seeking a friendly, dependable, and customer-focused Customer Service Representative to join their team in San Diego, CA. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and is committed to delivering exceptional service. The ideal candidate has strong communication skills, a positive attitude, and the ability to resolve customer concerns efficiently and professionally. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, and other communication channels in a timely and professional manner.</li><li>Resolve customer questions and concerns while providing an outstanding customer experience.</li><li>Process orders, returns, account updates, and other customer transactions accurately.</li><li>Document customer interactions and maintain accurate records in the company's CRM system.</li><li>Research and resolve customer issues by collaborating with internal departments.</li><li>Provide product and service information while identifying customer needs.</li><li>Follow up with customers to ensure issues have been resolved and expectations have been met.</li><li>Meet or exceed established productivity, quality, and customer satisfaction goals.</li><li>Assist with administrative tasks and special projects as assigned.</li></ul>
2026-07-31T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a customer-focused detail oriented to join our team as a Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing support, answering questions, and helping resolve issues in a timely and detail oriented manner. The ideal candidate is an excellent communicator who enjoys helping others and thrives in a fast-paced environment. Responsibilities: Assist customers by phone, email, and other communication channels. Address customer questions, concerns, and service requests with professionalism and empathy. Resolve customer issues efficiently while maintaining a positive customer experience. Document customer interactions and update records accurately in company systems. Follow up on customer inquiries to ensure timely resolution and satisfaction. Work collaboratively with internal departments to address customer needs and resolve complex issues. Provide information about products, services, policies, and procedures. Identify customer needs and offer appropriate solutions. Process orders, applications, account updates, and other customer requests accurately. Contribute to ongoing efforts to enhance customer service processes and overall customer satisfaction. Maintain a thorough understanding of company products and services to effectively support customers.
2026-07-21T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-30T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
A growing distribution and logistics company in Oceanside is seeking a Customer Service Representative to support clients, process orders, and provide exceptional service throughout the customer experience. This is a fantastic opportunity for someone who enjoys problem-solving, communicating with customers, and working in a collaborative office environment.You'll become an important member of a team dedicated to delivering outstanding service while helping customers receive timely and accurate support. ResponsibilitiesCustomer Support<ul><li>Respond to customer inquiries via phone, email, and online requests</li><li>Process customer orders and provide order status updates</li><li>Resolve customer concerns professionally and efficiently</li><li>Coordinate with warehouse and shipping teams regarding deliveries</li><li>Maintain accurate customer records within the CRM system</li></ul>Administrative Support<ul><li>Prepare reports and customer documentation</li><li>Process returns, credits, and service requests</li><li>Monitor customer accounts and follow up on outstanding issues</li><li>Assist with office projects as assigned</li></ul>
2026-07-20T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-07-30T00:00:00Z

Customer Service Representative

Burlingame, CA
onsite
Temporary / Contract
22 - 23 USD / Hourly
Robert Half is getting ready for the Holiday Season with one of our most festive clients. Our client is a global, eCommerce retailer that focuses on selling high end holiday and home décor. They will be opening up their pop-up store in Burlingame mid-September. If you are a fan of the holidays, especially Christmas, this is a great opportunity for you. We are looking to fill multiple roles with candidates that have previous retail experience. If you or anyone you know would be interested in a seasonal job opportunity, please apply ASAP Shift Schedule: Looking for candidates who are openly available Monday through Sunday from 9AM – 7PMDuration: September 21 – Mid JanuaryLocation: Burlingame (1.2 Miles from Bart Customer Experience & Sales<ul><li>Deliver a warm, welcoming, and high-touch customer experience</li><li>Greet and engage customers promptly upon entering the store</li><li>Assess customer familiarity with Balsam Hill products and tailor the interaction to their needs</li><li>Provide thoughtful product recommendations and styling guidance based on customer preferences and space</li><li>Maintain strong product knowledge across trees, greenery, décor, and seasonal assortments</li><li>Support customers throughout the shopping journey with professionalism, attentiveness, and urgency</li><li>Assist customers with both in-store purchases and online orders placed within the store environment</li><li>Support overall sales goals and store performance</li></ul> Sales Floor Operations<ul><li>Maintain a clean, organized, and visually elevated sales floor environment</li><li>Support replenishment, merchandising, recovery, and display maintenance throughout the day</li><li>Assist with maintaining presentation standards across displays and seasonal features</li><li>Support customer flow and floor coverage during peak business periods</li></ul> Team & Operational Support<ul><li>Communicate effectively with store leadership and fellow associates</li><li>Support operational tasks and store priorities as assigned by leadership</li><li>Assist with customer pickups, carry-outs, and service-related support as needed</li><li>Maintain professionalism, presentation standards, and attention to detail throughout the shift</li><li>Adhere to company appearance, safety, and dress code standards</li><li>Contribute to a collaborative, customer-first team environment</li></ul>
2026-07-22T00:00:00Z

Customer Service Representative

Hayward, CA
remote
Temporary / Contract
20 - 20.5 USD / Hourly
About the CompanyThe organization is a boutique importing company that has served customers for over 15 years. The company imports specialized consumable products for customers in the science, technology, electronics, pharmaceutical, and biotech sectors. With a small, collaborative team, the organization manages the import process from overseas suppliers through final delivery to customers across the U.S. Position Overview We are seeking a detail-oriented and customer-focused Customer Service Representative to support order processing, customer communication, and daily operational coordination. This role is ideal for someone who enjoys a fast-paced environment, learns new processes quickly, and is comfortable working across customers, vendors, and warehouse operations.This is a part-time remote contract opportunity with the potential for extension and possible longer-term opportunities based on business needs and performance. Key Responsibilities<ul><li>Process and enter customer orders received via email. </li><li>Serve as the primary point of contact for customer inquiries related to orders, shipments, and backorders. </li><li>Coordinate with warehouse staff to support timely and accurate order fulfillment. </li><li>Monitor open orders, backorders, and shipment updates. .</li><li>Assist with logistics coordination and trucking arrangements as needed.</li><li>Maintain accurate order records, tracking logs, and reporting.</li><li>Communicate professionally with customers, vendors, and internal team members. </li><li>Support day-to-day customer service and order operations in a collaborative small-team environment.</li></ul> Required Qualifications<ul><li>Previous experience in customer service, customer support, order entry, or order processing. </li><li>Strong written and verbal communication skills.</li><li>Strong attention to detail and organizational skills. </li><li>Ability to learn new systems and processes quickly.</li><li>Proficiency with Microsoft Outlook, Excel, and Word. </li><li>Experience using Google Sheets.</li><li>Ability to work independently in a remote environment. </li></ul> <ul><li>Preferred Qualifications</li><li>Experience in logistics, shipping, supply chain, import/export, or distribution.</li><li>Experience supporting warehouse-related order fulfillment processes.</li><li>They use QuickBooks. Relevant Experience is a plus but not required </li></ul>
2026-07-22T00:00:00Z

Customer Service Representative

Honolulu, HI
onsite
Temporary / Contract
20 - 21 USD / Hourly
A growing financial services firm is seeking a Customer Service Representative to provide exceptional support to clients while assisting with account inquiries and administrative tasks. This role is ideal for individuals who enjoy helping customers and working in a professional office environment. To learn more and apply for these opportunities please call Kenji Nakano at 808.452.0265.Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. Responsibilities<ul><li>Answer incoming phone calls and assist customers with inquiries</li><li>Provide exceptional customer service and issue resolution</li><li>Process requests and update customer records</li><li>Schedule appointments and route calls appropriately</li><li>Maintain accurate documentation of customer interactions</li><li>Assist with administrative and clerical tasks</li><li>Respond to email correspondence promptly</li><li>Support daily office operations</li></ul>
2026-07-31T00:00:00Z

Customer Service Representative

Lansing, MI
onsite
Temporary to Hire
14.25 - 15.5 USD / Hourly
We are looking for a dependable Customer Service Representative to join a communications team in Lansing, Michigan. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and supporting accurate reporting in a structured call center setting. The role offers a flexible self-scheduling model within available shift windows, with an expected commitment of 32 to 40 hours each week and a minimum availability of 32 hours required. Shifts available are Monday-Friday between 12pm and 8pm, Saturday and Sunday, 11am-7pm. Responsibilities:• Handle a steady flow of inbound customer calls with professionalism, accuracy, and a service-focused approach.• Conduct scripted telephone surveys to gather public opinions and community feedback.• Record responses accurately and adhere to quality and compliance standards throughout each call.• Maintain clear and courteous communication across every interaction to ensure a positive customer experience.• Manage workload effectively within a fast-paced call center environment while meeting scheduling expectations.• Follow established procedures, call handling standards, and documentation practices for each customer interaction.
2026-07-30T00:00:00Z