We are looking for a detail-oriented Medical Billing Specialist to join our team in Lexington, Kentucky. This Contract-to-Permanent position is ideal for professionals with experience in medical billing and coding who are ready to contribute to a collaborative and efficient work environment. The role involves handling high-volume authorizations, insurance claims, and patient communications, ensuring accuracy and timeliness in all billing processes.<br><br>Responsibilities:<br>• Process medical claims and ensure all billing activities comply with established policies and procedures.<br>• Verify patient insurance benefits online and obtain necessary authorizations for services.<br>• Conduct follow-ups with insurance companies to resolve denied claims and ensure timely reimbursements.<br>• Communicate with patients regarding copays, deposits, and payment arrangements, maintaining professionalism and empathy.<br>• Record and process payments within the system, ensuring accurate documentation.<br>• Collaborate with a team of billing professionals to meet departmental goals and deadlines.<br>• Utilize medical coding knowledge to accurately input data and avoid errors.<br>• Manage a high volume of authorizations with a proactive and organized approach.<br>• Stay updated on industry trends and insurance company policies to improve efficiency.<br>• Assist in maintaining a positive and productive office environment.
We are looking for a detail-oriented Collections Specialist to join our team in Indianapolis, Indiana. In this contract role, you will play a vital part in managing accounts receivable, ensuring timely payment posting, and establishing effective payment arrangements. This position is ideal for someone with strong organizational skills and a focus on maximizing cash flow from outstanding accounts.<br><br>Responsibilities:<br>• Process and post payments accurately using accounting software systems.<br>• Contact clients to negotiate and establish payment arrangements for overdue accounts.<br>• Utilize tools such as Accurint and CRM systems to track and manage collections activities.<br>• Respond to inbound calls professionally to address billing inquiries and resolve payment issues.<br>• Handle claim administration tasks to ensure proper documentation and follow-up.<br>• Monitor accounts receivable to identify and prioritize collection efforts.<br>• Collaborate with internal teams to streamline billing functions and optimize collection processes.<br>• Maintain accurate records of all collections and payment activities.<br>• Analyze accounts to identify discrepancies and take corrective actions as needed.<br>• Ensure compliance with company policies and relevant financial regulations.
<p>Growing, Wilmington Delaware client seeks a thorough Collections Specialist. In this role you will handle customer payment discrepancies, accounts receivable identify outstanding debts, place collection calls, track customer credit worthiness, analyze and review customer invoices, and prepare repayment schedules. The successful Collections Specialist will also manage credit risk, maintain customer accounts, and assist with billing. If you are looking for a promising collections role with longevity, this may be for you!</p><p><br></p><p>What you get to do daily</p><p>· Manage credit and collection functions</p><p>· Prepare customer invoices electronically</p><p>· Monitor aging AR balances</p><p>· Analyze, and review customer credit worthiness</p><p>· Identify delinquent accounts</p><p>· Ensure proper documents and agreements are on file</p><p>· Perform payment reconciliations</p><p>· Investigate and resolve discrepancies</p><p>· Develop and schedule payment plans</p>
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
We are looking for a skilled Medical Billing Specialist to join our team on a 12-week contract in Milwaukee, Wisconsin. In this role, you will play a crucial part in ensuring accurate and timely processing of healthcare claims, contributing to the efficiency and success of our billing operations. This is an exciting opportunity to apply your expertise in a collaborative healthcare environment while making a tangible impact.<br><br>Responsibilities:<br>• Review patient accounts and billing data to ensure accuracy and completeness.<br>• Prepare and submit claims using UB04 and CMS1500 formats based on payer-specific requirements.<br>• Identify errors in billing data, correct discrepancies, and resubmit claims to facilitate timely reimbursement.<br>• Follow up on unpaid or denied claims, working with payers and internal teams to resolve issues effectively.<br>• Ensure compliance with insurance regulations and government guidelines, including Medicare and Medicaid policies.<br>• Collaborate with clinical and administrative staff to obtain necessary information for accurate billing.<br>• Utilize billing systems, such as Epic, to process claims and manage accounts receivable.<br>• Handle appeals and authorizations as part of the claims resolution process.<br>• Maintain organized records and meet deadlines in a fast-paced healthcare setting.
<p>We are looking for a detail-oriented Medical Billing Specialist to join our team in King of Prussia, Pennsylvania. In this long-term contract position, you will play a vital role in ensuring accurate billing, timely claims management, and efficient collections processes. Your efforts will directly support our mission of providing personalized autism services by working closely with families and stakeholders to facilitate smooth billing operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage denial responses and accounts receivable follow-ups using Waystar and insurance portals.</p><p>• Submit primary and secondary claims for both commercial and Medicaid payors.</p><p>• Handle claims across all aging buckets, from initial billing to final resolution, including identifying and correcting errors, rejections, and denials.</p><p>• Investigate and appeal claim denials to ensure optimal resolution.</p><p>• Review and input billing data with a focus on precision and compliance.</p><p>• Collaborate with the Billing Manager and clinic teams to ensure accurate billing processes.</p><p>• Monitor and verify Medicaid status for clients to ensure eligibility.</p><p>• Develop and maintain strong relationships with Pennsylvania Medicaid payors to streamline claims processing and payments.</p><p>• Assist the intake team with completing Medicaid documentation for new clients or reassessments.</p><p>• Perform additional tasks as assigned by the Billing Manager or Director.</p>
We are looking for a dedicated Collections Specialist to join our team in Hunt Valley, Maryland. In this Contract-to-Permanent position, you will play a key role in managing financial accounts, tracking repossessions, and handling administrative tasks to ensure efficient operations. This is an excellent opportunity to contribute to a dynamic financial services environment while developing your expertise.<br><br>Responsibilities:<br>• Monitor and maintain reports related to delinquency on risk-based loans, charge-offs, and repossessions.<br>• Oversee the assignment and tracking of repossessions, ensuring accurate documentation and timely follow-up.<br>• Perform administrative duties such as processing payments, managing collection agency and repossession invoices, filing, and preparing documents for record retention.<br>• File and monitor insurance claims with attention to detail and compliance requirements.<br>• Collaborate with internal teams to address billing and collection issues efficiently.<br>• Ensure adherence to established collection processes and procedures.<br>• Utilize Microsoft Excel to analyze data and generate reports as needed.<br>• Stay informed about bankruptcy-related creditor processes to manage accounts effectively.<br>• Support the department in achieving financial recovery goals through strategic account management.
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>We are looking for a dedicated Collections Specialist in Manchester, New Hampshire. This long-term contract position offers an opportunity to contribute to our financial operations by managing collection processes and maintaining accurate records. The ideal candidate will be skilled in handling both consumer and commercial collections while ensuring compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Process correspondence, generate form letters, and prepare labels to support collections efforts.</p><p>• Review and evaluate accounts to determine the appropriate actions based on account type, balance, credit history, or collateral.</p><p>• Maintain and update collection files, ensuring all data is accurately entered into systems and reports are generated as needed.</p><p>• Respond to calls and inquiries regarding payment notices and overdue accounts with attention to detail.</p><p>• Oversee the mailing of notices, identifying and addressing any errors to ensure accurate communication.</p><p>• Explain loan statuses to customers and follow up on delinquent accounts to arrange payment solutions.</p><p>• Record and document all interactions with customers, including processing mail payments and receipts.</p><p>• Prepare necessary documentation for collection agencies and attorneys, including posting associated payments.</p>
<p>We are looking for a skilled Collections Specialist to join our team in West Palm Beach, Florida. In this role, you will focus on resolving aged receivables and ensuring timely payments from both commercial and consumer accounts. This position requires someone with strong attention to detail, follow-up abilities, and persistence to meet deadlines and contribute to financial goals.</p><p><br></p><p>Responsibilities:</p><p>• Manage and prioritize aged receivables, ensuring payments are collected efficiently.</p><p>• Conduct outreach to clients via phone and email to follow up on overdue accounts.</p><p>• Post cash receipts accurately and reconcile accounts to maintain up-to-date records.</p><p>• Investigate and resolve billing discrepancies to ensure accurate invoicing.</p><p>• Collaborate with internal teams to streamline collection processes and improve efficiency.</p><p>• Maintain detailed documentation of collection efforts and client communications.</p><p>• Provide regular updates on collection progress and outstanding accounts.</p><p>• Implement best practices for commercial and consumer debt collection.</p><p>• Build strong relationships with clients to facilitate payment resolutions.</p><p>• Monitor accounts receivable aging reports and take proactive measures to reduce outstanding balances.</p>
We are looking for a detail-oriented and proactive Collections Specialist to join our services team in Minneapolis, Minnesota. This role is centered on delivering exceptional client service while managing financial processes and ensuring the efficient handling of accounts receivable. The ideal candidate will thrive in a collaborative environment and possess strong organizational and analytical skills.<br><br>Responsibilities:<br>• Conduct credit evaluations for new client intake and secure approval for credit relationships.<br>• Develop and implement monitoring systems and generate detailed reports for accounts receivable and client financial data.<br>• Collaborate with attorneys to assess accounts receivable and establish tailored action plans for each client.<br>• Document collection efforts and follow-up activities in the firm's accounting system.<br>• Process discounted accounts receivable transactions in compliance with established policies.<br>• Prepare and distribute monthly accounts receivable statements and client communication regarding collections.<br>• Provide regular updates on financial statuses to office leadership and partners.<br>• Investigate unallocated credits or payments and coordinate resolutions for accurate account reconciliation.<br>• Manage routine reviews and resolutions of dormant trust accounts to ensure compliance.<br>• Process client refunds by preparing necessary approvals and submitting them to accounts payable.
We are looking for a motivated Collections Specialist to join our team in White Plains, New York. This role involves managing business-to-business (B2B) collections while delivering exceptional customer service. As a Contract-to-permanent position, this opportunity offers a pathway to long-term employment based on performance.<br><br>Responsibilities:<br>• Manage B2B collections processes, ensuring timely and accurate follow-ups to resolve outstanding balances.<br>• Provide excellent customer service to address inquiries and maintain strong client relationships.<br>• Utilize Microsoft Outlook and Excel to track collections activity and generate aging reports.<br>• Analyze credit balances and approve credit lines in accordance with company policies.<br>• Communicate effectively with clients via phone and email to negotiate payment terms and settle debts.<br>• Review and reconcile accounts to ensure accurate billing and collections.<br>• Monitor overdue accounts and develop strategies for debt recovery.<br>• Collaborate with internal teams to address billing discrepancies and streamline collection processes.<br>• Prepare detailed reports on collections performance and account statuses.<br>• Stay informed on industry best practices and compliance standards for collections.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
We are looking for an experienced Collections Specialist to join our team in Downers Grove, Illinois. This is a long-term contract position ideal for someone with a strong background in B2B collections and excellent communication skills. The role requires adaptability and a keen analytical mindset to effectively manage accounts and resolve outstanding balances.<br><br>Responsibilities:<br>• Manage and oversee the collection process for business-to-business accounts, ensuring timely resolution of outstanding balances.<br>• Maintain accurate records of interactions and payments, updating systems with relevant information.<br>• Communicate professionally with clients to address payment issues and negotiate solutions.<br>• Analyze account data to identify trends and prioritize collection efforts.<br>• Collaborate with internal teams to address discrepancies and support account reconciliation.<br>• Adapt to changing work environments, procedures, and priorities to meet organizational needs.<br>• Provide regular updates and reports on collection status to management.<br>• Ensure compliance with company policies and regulations during all collection activities.
We are looking for an experienced Collections Specialist to join our team on a contract basis in Santa Clara, California. In this role, you will focus on managing accounts receivable and ensuring timely collection of outstanding balances. This position is ideal for someone who thrives in a fast-paced environment and has a strong background in commercial and consumer collections.<br><br>Responsibilities:<br>• Manage accounts receivable to ensure timely collection of outstanding balances.<br>• Perform thorough follow-ups with clients on overdue payments using effective communication strategies.<br>• Analyze and resolve billing discrepancies to maintain accurate financial records.<br>• Utilize tools such as FileMaker Pro and QuickBooks to streamline collection processes.<br>• Maintain detailed documentation of collection activities and payment arrangements.<br>• Collaborate with internal teams to address account issues and improve collection efficiency.<br>• Apply a detail-focused yet assertive approach to encourage timely payments.<br>• Identify and escalate complex collection issues to management as necessary.<br>• Monitor and report on collection metrics and progress to stakeholders.<br>• Ensure compliance with company policies and industry regulations during collection activities.
We are looking for a dedicated Collections Specialist to join our team in Fishers, Indiana. This Contract to permanent position requires an experienced and detail-oriented individual with a strong background in commercial collections and accounts receivable processes. The role is primarily onsite, with the potential for partial remote work after demonstrating consistent performance and the ability to work independently.<br><br>Responsibilities:<br>• Manage accounts receivable tasks, including billing, claim administration, and payment reconciliation.<br>• Handle inbound calls from clients and customers, addressing inquiries and resolving payment issues promptly.<br>• Conduct thorough collection processes, ensuring timely follow-up and resolution of outstanding balances.<br>• Utilize accounting software systems and CRM tools to track and manage financial records.<br>• Collaborate with internal teams to identify and address discrepancies in payments or claims.<br>• Prepare reports and documentation related to collections and account status.<br>• Maintain compliance with company policies and procedures while meeting deadlines.<br>• Leverage tools such as SAP and Accurint to enhance efficiency in collections and account management.<br>• Provide clear and effective communication with clients to maintain positive relationships.<br>• Adapt to flexible working hours within the provided time windows (e.g., 8 AM to 5 PM, 9 AM to 6 PM, or 10 AM to 7 PM).
We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills.<br><br>Responsibilities:<br>• Follow up with customers to address overdue accounts and negotiate payment arrangements.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Handle inbound calls to assist customers with billing inquiries and payment concerns.<br>• Provide backup support for cash application processes to ensure smooth financial operations.<br>• Collaborate with internal teams to resolve discrepancies and improve collection outcomes.<br>• Monitor account aging reports to identify and prioritize collection efforts.<br>• Communicate professionally and effectively with customers to maintain positive relationships.<br>• Ensure compliance with company policies and relevant regulations during collection activities.
We are looking for a skilled AR / Collections Specialist to join our team in Houston, Texas. In this Contract-to-permanent role, you will play a critical part in managing accounts receivable operations and driving successful collections processes within a manufacturing environment. This is an excellent opportunity for professionals eager to make an impact through their expertise in B2B collections and financial analysis.<br><br>Responsibilities:<br>• Manage accounts receivable processes, including B2B collections and cash applications, to ensure timely and accurate transactions.<br>• Analyze customer accounts to identify and resolve discrepancies, ensuring proper billing and cash activity.<br>• Communicate effectively with clients and internal teams to negotiate payment terms and resolve outstanding balances.<br>• Utilize intermediate-level Excel skills, including pivot tables and formulas, to streamline reporting and data analysis.<br>• Take initiative in identifying opportunities for process improvement within collections and AR workflows.<br>• Collaborate closely with the team to prioritize tasks, meet deadlines, and contribute to overall department success.<br>• Conduct credit risk analysis to assess customer payment behavior and minimize financial exposure.<br>• Maintain accurate documentation of customer interactions, payment agreements, and account status updates.<br>• Ensure compliance with company policies and procedures while maintaining a high standard of customer service.
<p>We are looking for a dedicated Collections Specialist to join our team in York, Pennsylvania. In this role, you will focus on managing chargebacks, processing disputes, and ensuring accurate credit handling for customer accounts. This position requires strong attention to detail, excellent communication skills, and a solid understanding of collection processes.</p><p><br></p><p>Responsibilities:</p><p>• Handle customer chargebacks based on contract terms.</p><p>• Investigate and resolve disputes related to chargebacks.</p><p>• Process credits to customer accounts.</p><p>• Monitor and manage outstanding chargebacks across customer accounts.</p><p>• Provide support by performing duties for team members.</p><p>• Utilize SAP and Microsoft Office tools to streamline processes and enhance efficiency</p>
We are looking for an organized and detail-oriented Collections Specialist to join our team in Phoenix, Arizona. This role involves managing customer orders, handling inquiries, and supporting various business processes to ensure seamless operations. The ideal candidate will excel in resolving discrepancies, maintaining strong relationships with stakeholders, and contributing to process improvements.<br><br>Responsibilities:<br>• Process customer orders from receipt to invoice, ensuring accurate entry into Sage 200.<br>• Verify electronic orders by cross-checking data in Sage against TrueCommerce to confirm pricing and quantities.<br>• Resolve discrepancies related to pricing or quantities to ensure order completion and accuracy.<br>• Release orders to the warehouse by reconciling data between Sage and the warehouse management system for consistency.<br>• Respond to customer inquiries regarding deliveries, returns, and product details in a timely manner.<br>• Collaborate with sales account managers to maintain clear communication and foster productive relationships.<br>• Assist with raising invoices and issuing credit notes to support the Deduction Analyst.<br>• Identify and implement process improvement opportunities within the Customer Service team.<br>• Address consumer complaints by logging data, resolving issues, or escalating concerns to the Quality team as needed.<br>• Perform additional duties aligned with the role’s responsibilities to maintain high standards.
<p>Are you a skilled Medical Billing Specialist with expertise in denials management and insurance collections? A Hospital in Van Nuys is seeking a detail-oriented and driven professional to join a dynamic healthcare team. If you have the experience, passion, and commitment it takes to ensure accurate and efficient medical billing processes, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Research, appeal, and resolve insurance claim denials to maximize reimbursement.</li><li>Review patient accounts to identify and address billing discrepancies.</li><li>Communicate with insurance companies to expedite claims resolution and payment collections.</li><li>Ensure compliance with relevant laws, regulations, and company standards in all billing activities.</li><li>Prepare and submit accurate claims to insurance carriers.</li><li>Monitor and analyze accounts receivable and follow up on unpaid claims.</li><li>Provide exceptional customer service to patients and providers regarding account questions.</li></ul><p><br></p>
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
<p>Are you a detailed and proactive professional with experience in medical billing and revenue cycle management? Our client in downtown Houston is seeking a <strong>Medical Billing Specialist</strong> for a <strong>contract-to-hire, remote</strong> position. Join their Billing Triage team and play a vital role in ensuring accurate and timely revenue processes.</p><p><strong>About the Role</strong></p><p>As a member of the Billing Triage team, you'll be responsible for addressing and resolving missing information in physician and site orders. This includes gathering patient demographics, diagnosis codes, and other critical data necessary for finalizing claims. You’ll work collaboratively with clients, access payor portals, and support leadership with ongoing reporting to ensure that orders can be efficiently completed for billing.</p><p><strong>Key Responsibilities</strong></p><ul><li>Identify and resolve missing information in physician/site orders, including diagnosis codes, patient demographics, and hospital/clinical codes.</li><li>Connect with clients via phone or fax to request and retrieve essential billing details.</li><li>Access payor web portals to gather additional missing information for billing purposes.</li><li>Maintain proper follow-up procedures and finalize all billing processes accurately.</li><li>Prepare and share routine reports with Revenue Cycle Management leadership.</li><li>Troubleshoot and correct errors related to orders, such as tests not accessioned due to front-end errors or unlocked TNPs.</li><li>Adhere to the company's Code of Conduct as outlined in the Compliance Program.</li><li>Perform other job-related duties as assigned.</li></ul><p><br></p>
<p>At Robert Half, we connect skilled professionals with leading organizations to help build successful businesses and careers. We are currently seeking an experienced Collections Specialist for one of our clients in San Diego, CA. If you have a passion for managing accounts receivable, strong communication skills, and enjoy problem-solving, this is an excellent opportunity to thrive in a collaborative and fast-paced environment. As a Collections Specialist, you will be responsible for overseeing and facilitating payment collections for past-due accounts while maintaining positive relationships with customers. This role requires excellent organizational skills, attention to detail, and a proactive approach to resolving outstanding balances in a professional manner.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers by phone, email, or mail to collect outstanding payments and discuss account discrepancies.</li><li>Maintain accurate records of all communications, payment arrangements, and account activity.</li><li>Research and resolve billing disputes or related issues in collaboration with other departments.</li><li>Monitor aging reports and follow up on overdue balances to minimize delinquency rates.</li><li>Assess customer payment history and recommend adjustments or escalations when necessary.</li><li>Support the month-end close process by providing accurate reporting of accounts receivable statuses.</li><li>Ensure compliance with corporate policies, procedures, and applicable laws relating to debt management.</li></ul><p><br></p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
