<p>Are you passionate about healthcare, detail-oriented, and skilled in managing accounts receivable? Our team is seeking dedicated Medical Collections Specialists to join leading healthcare organizations across the region. This ongoing position offers you the chance to make an impact in the medical field, supporting financial health for both practices and patients.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact patients, insurance companies, and other parties to resolve outstanding invoices and accounts</li><li>Review and analyze account balances, billing statements, and payment histories</li><li>Maintain detailed and accurate records in compliance with company policy and healthcare regulations (HIPAA)</li><li>Collaborate with billing, customer service, and administrative staff to resolve account discrepancies</li><li>Provide professional, courteous, and empathetic communication at every touchpoint</li></ul><p><br></p>
We are looking for an experienced Medical Biller/Collections Specialist to join our team in Mt Laurel Township, New Jersey. In this long-term contract role, you will manage medical billing processes, ensuring accuracy and compliance with Medicaid and Medicare guidelines. This is an excellent opportunity to contribute your expertise to a dynamic healthcare environment.<br><br>Responsibilities:<br>• Process medical billing claims efficiently while adhering to Medicaid and Medicare regulations.<br>• Handle accounts receivable tasks, including collections, denials, and appeals to ensure timely payments.<br>• Investigate and resolve billing discrepancies and errors to maintain accurate records.<br>• Review and submit hospital billing claims with precision and compliance.<br>• Manage follow-ups on unpaid claims and coordinate with insurance providers to resolve issues.<br>• Prepare regular reports on billing activities, collections, and outstanding accounts.<br>• Communicate effectively with patients and insurance companies regarding billing inquiries.<br>• Collaborate with internal teams to improve billing procedures and streamline workflows.<br>• Stay updated on industry changes, regulations, and best practices in medical billing.<br>• Assist in the implementation of billing system updates and improvements, if necessary.
<p>A Surgery Center in Los Angeles is in the need of a Surgery Medical Billing Collections Specialist. The Surgery Medical Billing Collections Specialist must have at least 2 years of experience in the healthcare industry. The Surgery Medical Billing Collections Specialist must be able to work review aged EOBs and resolve denials.</p><p>DUTIES AND RESPONSIBILITIES</p><p>-Performs full cycle billing and collection functions for OHMG Surgical detail-oriented fees.</p><p> -Verify patient eligibility, authorization status and primary payer information via CareConnect and Insurance portals prior to claim submission.</p><p> -Performs all data entry and charge posting functions for OHMG services as needed -Performs all third-party follow-up functions for all products and OHMG surgical procedures.</p><p> -Reviews EOBS and Denials. Make corrections as required and resubmit the claim for payments.</p><p> -Work on the Athena Work Dashboard / Claim list on a daily basis for all services assigned.</p><p> -Performs daily review of Urgent Care provider chart notes to assure that documentation is complete and supportive of submitted charges prior to billing.</p><p>-Provides the correct ICD-10M code to identify the provider's narrative diagnosis -Provides the correct HCPCS code to identify medications and supplies.</p><p> -Provides the correct CPT code to accurately identify the services performed based on the provider's documentation.</p><p>- Reviews all surgical operative reports and assigns appropriate CPT codes and ICD-10-CM codes for services performed by staff surgeons.</p>
<p>We are looking for a skilled individual to join our healthcare team in Henrico, Virginia, as a Medical Billing Specialist. In this long-term contract role, you will play a vital part in ensuring the accuracy and efficiency of billing processes, claims management, and collections. This position offers an excellent opportunity to contribute to the healthcare industry's revenue cycle management while utilizing your expertise in medical billing systems.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit medical claims accurately and on time to ensure timely reimbursement.</p><p>• Review and resolve billing discrepancies, denials, and appeals effectively.</p><p>• Manage collections activities by following up on outstanding balances and communicating with patients and insurance providers.</p><p>• Utilize eClinicalWorks (eCW) to maintain and update billing records and claims information.</p><p>• Identify and address issues related to hospital billing processes to improve efficiency.</p><p>• Collaborate with the revenue cycle management team to optimize billing workflows.</p><p>• Analyze financial data and prepare reports related to claims and collections.</p><p>• Ensure compliance with healthcare regulations and billing standards.</p><p>• Provide excellent customer service while addressing patient inquiries regarding billing and payments.</p><p>• Stay updated on industry best practices and changes in medical billing policies.</p>
We are looking for a skilled Medical Billing Specialist to join our healthcare team in Phoenix, Arizona. In this long-term contract position, you will play a key role in managing denial follow-ups and claims processing with precision and critical thinking. This opportunity is ideal for someone who is detail oriented and has strong experience in accounts receivable and insurance-related billing processes.<br><br>Responsibilities:<br>• Investigate and resolve claim denials efficiently by identifying root causes and applying corrective actions.<br>• Communicate with insurance providers via phone and portals to address and resolve issues.<br>• Utilize medical billing software to manage and update claims and account information.<br>• Ensure compliance with industry standards and regulations in all billing activities.<br>• Apply critical thinking to analyze billing discrepancies and implement effective solutions.<br>• Coordinate with internal teams to clarify account details and ensure accurate claim submissions.<br>• Maintain detailed and accurate records of all billing activities and correspondence.<br>• Follow up on past-due accounts to optimize collections and minimize outstanding balances.<br>• Participate in specialized training to understand organizational systems and workflows.<br>• Monitor claims processing timelines to ensure prompt resolution.
<p>We are looking for a detail-oriented Medical Collector Credentialing Specialist to join our team in Manhattan Beach, California. The Medical Collector Credentialing Specialist will play a pivotal part in ensuring providers are properly credentialed with Medicare and commercial insurance plans. The right person must be strong with medical credentialing and exposure to medical insurance collections. This position offers an excellent opportunity to expand your expertise and gain hands-on training in medical billing.</p><p><br></p><p>Responsibilities:</p><p>• Credentialing processes for 12-13 healthcare providers, ensuring compliance with Medicare and commercial insurance requirements.</p><p>• Prepare and submit detailed applications for provider credentialing and re-credentialing.</p><p>• Insurance collections and AR insurance follow up on denied claims. </p><p>• Maintain accurate and up-to-date records of provider credentials and certifications.</p><p>• Collaborate with insurance carriers to resolve credentialing-related issues efficiently.</p><p>• Monitor and track credentialing timelines to ensure timely renewals and updates.</p><p>• Assist in identifying and implementing process improvements for credentialing workflows.</p><p>• Provide support and training in medical billing processes, as required.</p><p>• Act as a liaison between providers and insurance companies to address credentialing inquiries.</p><p>• Ensure adherence to regulatory standards and organizational policies.</p><p>• Generate reports and documentation related to credentialing activities for internal review.</p>
We are looking for a detail-oriented Medical Billing Specialist to join our team on a long-term contract basis. In this role, you will play a critical part in ensuring accurate and timely processing of medical billing and claims for a healthcare facility in Raeford, North Carolina. This position offers the opportunity to contribute to the smooth financial operations of a trusted healthcare provider.<br><br>Responsibilities:<br>• Prepare, review, and submit medical claims to insurance companies, ensuring accuracy and compliance with regulations.<br>• Follow up on outstanding claims and resolve any issues or discrepancies promptly.<br>• Verify patient insurance coverage and eligibility to facilitate proper billing.<br>• Maintain detailed records of billing activities and ensure confidentiality of sensitive information.<br>• Collaborate with healthcare providers and administrative staff to clarify billing details and address concerns.<br>• Monitor and analyze billing trends to identify opportunities for process improvements.<br>• Respond to patient inquiries regarding billing statements and insurance claims.<br>• Ensure compliance with all relevant healthcare and billing laws, regulations, and guidelines.<br>• Assist in generating financial reports related to billing and collections.
We are looking for a detail-oriented Medical Billing Specialist to join our team in Rochester, New York. In this Contract-to-Permanent position, you will play a key role in managing billing operations, ensuring accuracy in claims processing, and maintaining compliance with healthcare regulations. This is an excellent opportunity for professionals with expertise in medical billing systems and a commitment to providing high-quality service.<br><br>Responsibilities:<br>• Process and submit medical claims to insurance providers, ensuring accuracy and adherence to guidelines.<br>• Verify patient information and eligibility prior to claim submission.<br>• Monitor accounts receivable and follow up on unpaid or denied claims.<br>• Collaborate with healthcare providers to resolve billing discrepancies and ensure proper coding.<br>• Utilize systems such as MEDENT and Epic EMR to manage billing operations efficiently.<br>• Conduct audits to ensure compliance with billing and coding regulations.<br>• Communicate with patients regarding billing inquiries and payment options.<br>• Maintain up-to-date knowledge of medical billing policies and insurance requirements.<br>• Generate and analyze financial reports related to billing and collections.<br>• Provide support during system updates or transitions to ensure continuity in billing processes.
Are you an experienced medical billing professional seeking your next opportunity? Our client in Holyoke, MA is looking for a contract Medical Billing Specialist to join their team and deliver accurate, timely billing for healthcare services. This is a contract role suited to someone who thrives in fast-paced medical environments and is committed to supporting top-quality patient and financial outcomes. Key Responsibilities: Review and process medical claims and billing statements for accuracy and compliance Submit claims to insurance providers, follow up on outstanding payments, and resolve denials/rejections Collaborate with other healthcare staff to ensure accurate patient account information Maintain confidentiality and data integrity at all times Assist with general administrative tasks related to billing and collections as needed
We are looking for a skilled Medical Billing Specialist to join our team in Raeford, North Carolina. This is a long-term contract position offering an excellent opportunity to contribute to a healthcare environment dedicated to patient care and operational excellence. The ideal candidate will bring expertise in medical billing processes and a commitment to accuracy and efficiency.<br><br>Responsibilities:<br>• Process and submit medical claims to insurance companies with accuracy and attention to detail.<br>• Review and resolve claim denials or discrepancies to ensure timely reimbursement.<br>• Maintain up-to-date knowledge of medical billing codes and insurance regulations.<br>• Collaborate with healthcare providers and administrative staff to address billing inquiries.<br>• Monitor and track payments, ensuring proper documentation and record-keeping.<br>• Generate and analyze billing reports to identify trends and improve processes.<br>• Assist patients with billing-related questions and provide clear and precise communication.<br>• Ensure compliance with all billing policies, procedures, and legal requirements.<br>• Support the implementation of new billing systems or updates as needed.
We are looking for a skilled Medical Billing Specialist to join our team in Raeford, North Carolina. In this role, you will play a vital part in ensuring the accuracy and efficiency of medical billing operations within a healthcare facility. This is a long-term contract position offering the opportunity to contribute to a dynamic and supportive environment.<br><br>Responsibilities:<br>• Process and submit medical claims to insurance providers with precision and timeliness.<br>• Review patient billing records to ensure accuracy and compliance with healthcare regulations.<br>• Monitor and follow up on insurance claims to resolve discrepancies and secure payments.<br>• Collaborate with healthcare staff to clarify billing issues and address patient inquiries.<br>• Maintain up-to-date knowledge of medical billing codes and industry standards.<br>• Generate and analyze billing reports to identify trends and areas for improvement.<br>• Assist in resolving billing disputes and communicate effectively with insurance companies.<br>• Ensure confidentiality and security of patient information throughout the billing process.<br>• Support the implementation of updated billing practices and software systems as needed.
<p>We are looking for a skilled Medical Billing/Claims/Collections specialist to join our team on a contract basis. This role is based in Chattanooga, Tennessee, and requires expertise in Medicare billing and claims management. The position focuses on resolving returned claims due to clerical errors while ensuring accuracy and efficiency in all billing processes. This is an in-office position, with a Monday-Friday schedule.</p><p><br></p><p>Responsibilities:</p><p>• Review and correct Medicare claims that have been returned due to clerical errors.</p><p>• Refile claims with updated and accurate information to ensure successful submission.</p><p>• Monitor billing processes to identify trends in denials and implement corrective measures.</p><p>• Conduct appeals for denied claims, providing necessary documentation and follow-up.</p><p>• Collaborate with team members to maintain consistency and accuracy in billing practices.</p><p>• Utilize hospital billing systems to process claims efficiently and accurately.</p><p>• Communicate with insurance providers to clarify billing issues and secure payment.</p><p>• Maintain detailed records of claims, appeals, and collections for auditing purposes.</p><p>• Ensure compliance with Medicare regulations and guidelines in all billing activities.</p><p><br></p><p>Please complete an application and call (423) 237-7921 for IMMEDIATE consideration! </p>
<p>Our client, a small medical center in the central side of Tucson, is in need for a Medical Billing Specialist and Coder to come in on a temp-to-hire basis! This role is an excellent opportunity for someone who wants to contribute to our growing team and has a knack for accuracy, efficiency, and attention to detail.</p><p><br></p><p>Job Responsibilities:</p><ol><li>Use medical codes to document patient diagnoses and treatments.</li><li>Process billing for medical procedures, office visits, and treatments to insurance companies.</li><li>Review and appeal unpaid and/or denied claims.</li><li>Verify patients' insurance coverage and benefits.</li><li>Answer questions from patients, staff, and insurance companies.</li><li>Identify and resolve patient billing complaints.</li><li>Handle information about patient treatment, diagnosis, and related procedures to ensure correct coding.</li><li>Perform data entry and utilize paperless billing systems.</li></ol><p><br></p>
<p>Robert Half is seeking a detail-oriented and experienced Medical Billing Specialist. The ideal candidate will be responsible for managing patient billing processes, ensuring accurate claim submissions, and following up on outstanding payments. This role plays a critical part in maintaining the financial health of our organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and submit medical claims to insurance companies and government payers.</li><li>Review and verify patient billing data for accuracy and completeness.</li><li>Resolve billing discrepancies and denials through follow-up and appeals.</li><li>Post payments and adjustments to patient accounts.</li><li>Communicate with patients regarding billing inquiries and outstanding balances.</li><li>Maintain compliance with HIPAA and other regulatory requirements.</li><li>Collaborate with clinical and administrative staff to ensure proper documentation and coding.</li></ul><p><br></p>
We are seeking a Medical Billing Specialist who will play a key role in managing client billing processes, ensuring accurate invoicing, payment tracking, and account reconciliation within an electronic health record (EHR) system. This position requires strong attention to detail, excellent communication skills, and the ability to work independently while supporting financial operations and client services. This role will be located in San Jose, 5 days on-site and will be a contract position with the opportunity to be hired permanently with the organization. <br> Key Responsibilities Manage client billing accounts and respond to inquiries regarding invoices and payments. Process incoming payments and generate receipts and account statements. Prepare monthly billing statements for direct services and insurance claims. Support month-end and year-end close procedures for Self-Pay accounts. Maintain and monitor accounts receivable aging; follow up on overdue balances. Track insurance claims and follow up on outstanding reimbursements. Communicate with clients about balances and payment deadlines; establish payment plans as needed. Collaborate with clinical teams to resolve billing discrepancies or missing data. Ensure timely and accurate data entry for billing and reporting purposes. Handle sensitive client information in compliance with HIPAA regulations. Assist the finance team with special projects and reporting tasks. Perform additional duties as assigned.
<p>We are looking for a dedicated Medical Billing Specialist to join our team in Glen Burnie, Maryland. In this Contract-to-permanent role, you will play a critical part in ensuring accurate and timely processing of medical claims while maintaining compliance with industry standards. The ideal candidate will bring a strong understanding of medical billing practices and a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Submit medical claims to insurance companies and ensure timely reimbursement for healthcare services provided.</p><p>• Verify the accuracy of patient demographic information and insurance details to prevent claim errors.</p><p>• Review denied or unpaid claims and work on appeals to secure payment.</p><p>• Communicate effectively with insurance companies, healthcare providers, and patients to address billing concerns.</p><p>• Utilize medical coding knowledge, including ICD-10, to process claims accurately.</p><p>• Maintain confidentiality of patient information in compliance with healthcare regulations.</p><p>• Handle insurance verifications and follow up on outstanding claims.</p><p>• Collaborate with team members to streamline billing processes and improve efficiency.</p><p>• Utilize electronic medical record (EMR) systems to manage data entry and documentation.</p><p>• Stay updated on changes in medical billing procedures and insurance policies.</p>
<p>We are seeking a skilled and detail-oriented <strong>Medical Billing Specialist</strong> with experience in the behavioral health field to join our team in Massillon, Ohio. This dynamic role focuses on managing crucial billing operations while ensuring accuracy, compliance, and efficiency across various responsibilities. As part of a collaborative and supportive environment, this position is contract-to-permanent, offering an excellent opportunity for professional growth.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle <strong>full-cycle medical billing</strong> processes, including coding, claims submission, and resolving denied claims.</li><li>Perform follow-ups and rebilling to secure timely resolutions for outstanding claims.</li><li>Assist the Human Resources team with <strong>annual and monthly compliance recertifications</strong>.</li><li>Support general accounting functions, including crossover billing duties.</li><li>Utilize specialized software such as <strong>Ritten</strong> for behavioral health billing and <strong>QuickBooks</strong> for general financial processes.</li><li>Manage and maintain organized, <strong>accurate records within electronic medical systems (EMR)</strong>.</li><li>Collaborate with internal team members to ensure efficient workflows and solve problems effectively.</li><li>Demonstrate <strong>reliability, adaptability</strong>, and an eagerness to learn new systems and procedures.</li><li>Adhere to established policies and procedures to maintain compliance and ensure billing accuracy.</li></ul>
We are looking for a motivated Collections Specialist to join our team on a contract basis in Zelienople, Pennsylvania. In this role, you will handle both commercial and consumer collections, ensuring timely payments and resolving billing issues. This position is ideal for someone with strong communication skills and a keen attention to detail, who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Manage commercial and consumer collection accounts, ensuring payments are received on time.<br>• Communicate effectively with clients to resolve billing discrepancies and disputes.<br>• Maintain accurate records of payment histories, account statuses, and collection efforts.<br>• Collaborate with internal teams to address credit and collection-related challenges.<br>• Analyze accounts to determine appropriate collection strategies and recommend actions.<br>• Ensure compliance with all relevant regulations and company policies in collection processes.<br>• Prepare regular reports summarizing collection activities and account performance.<br>• Implement effective strategies to reduce outstanding balances and improve cash flow.<br>• Stay updated on industry best practices for collection processes and billing.<br>• Provide exceptional customer service while handling sensitive financial discussions.
<p>We are looking for a skilled (Part-Time) Collections Specialist to join our team in Phoenix, Arizona. In this role, you will primarily focus on coordinating collection activities related to the service department, requiring attention to detail and effective communication. This is a long-term contract position that offers flexibility and the opportunity to contribute to improving internal processes.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the service manager to address outstanding invoices and resolve any discrepancies.</p><p>• Research collection issues thoroughly to ensure accurate billing and follow-up.</p><p>• Maintain detailed records of collection activities using tools such as Excel and Sage software.</p><p>• Communicate effectively with clients to address questions or concerns regarding service costs.</p><p>• Monitor and track the status of collections, ensuring timely follow-ups.</p><p>• Assist in developing and implementing a structured collection process to improve efficiency.</p><p>• Prepare reports on collection status and progress for the corporate team.</p><p>• Handle a high volume of service-related collections with smaller dollar amounts.</p><p>• Work with the internal team to align collection efforts with organizational objectives.</p><p>• Ensure compliance with company policies and procedures during all collection activities.</p>
We are looking for a detail-oriented Collections Specialist to join our team on a part-time, contract basis. This role involves managing financial collections and maintaining strong client relationships within a services environment focused on attention to detail. Located in Parsippany, New Jersey, this position offers the opportunity to work collaboratively while utilizing your expertise in collections processes and tools.<br><br>Responsibilities:<br>• Handle collection activities for current clients, ensuring timely payments and maintaining positive client relationships.<br>• Manage commercial and consumer collections efficiently, adhering to established protocols.<br>• Utilize Microsoft Excel for tracking and reporting collection data with accuracy.<br>• Collaborate with internal teams to resolve billing discrepancies and streamline collection processes.<br>• Monitor outstanding balances and create actionable plans to recover overdue amounts.<br>• Maintain detailed records of collection activities and interactions with clients.<br>• Apply knowledge of services that require attention to detail to enhance collection strategies.<br>• Identify and implement improvements to existing collection workflows.<br>• Ensure compliance with all relevant regulations and company policies during collection activities.<br>• Provide regular updates and reports on collection progress to management.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Fairfield, New Jersey. In this role, you will focus on managing outstanding accounts and ensuring timely payments to support the company’s financial health. This position requires strong communication and organizational skills to handle collection calls, monitor accounts, and resolve payment discrepancies effectively.<br><br>Responsibilities:<br>• Conduct collection calls to follow up on overdue accounts within the 30-60 day range.<br>• Address accounts with outstanding balances ranging from 60-90 days.<br>• Manage and organize accounts receivable to ensure accurate and up-to-date financial records.<br>• Collaborate with clients and internal teams to resolve payment disputes and discrepancies.<br>• Maintain detailed records of collection activities and communicate updates to relevant stakeholders.<br>• Utilize basic Excel functions to track and analyze account data.<br>• Develop strategies to improve collection processes and minimize outstanding debts.<br>• Work closely with the billing department to ensure invoices are accurate and payments are properly applied.<br>• Perform periodic reviews of aging accounts to identify trends and areas for improvement.
Are you an experienced Medical Billing Specialist looking for a rewarding direct permanent opportunity? Join a team of healthcare professionals dedicated to providing exceptional patient care and operational efficiency. In this role, you will leverage your expertise to: <br> Code charges and bill for medical procedures. Research and resolve billing issues, including identifying refunds, credits, and write-offs. Submit claims electronically or by mail and follow up on unpaid claims and denials for timely reconciliation. Collaborate with staff, physicians, and offices to gather updated patient demographic and billing information. Conduct insurance investigations to obtain patient benefits and eligibility, authorizations, and referrals. What We’re Looking For: 5+ years of proven experience in medical billing or a similar field. Proficiency with ICD-10 and CPT coding standards and third-party platforms like PEAR, NaviNet, and Availity. Surgical Center experience preferred but not required. Strong communication skills and ability to work as part of a team. High attention to detail and proficiency with Microsoft Office and medical billing systems. This direct permanent position offers more than just a job – it’s an opportunity to be a vital part of a growing team dedicated to healthcare excellence. Apply now to take the next step in your career!
We are looking for a skilled Collections Specialist to join our team in Atlanta, Georgia. This is a long-term contract opportunity that offers a hybrid work schedule, combining both in-office and remote work. The ideal candidate will manage a portfolio of accounts, ensuring timely collections and resolving discrepancies efficiently.<br><br>Responsibilities:<br>• Contact customers to collect outstanding payments and resolve pricing deductions.<br>• Investigate and address account discrepancies through thorough research.<br>• Manage a portfolio of 60 accounts and ensure they are handled effectively.<br>• Utilize Excel to organize data and track collection activities.<br>• Maintain accurate and up-to-date records of billing and payment statuses.<br>• Collaborate with internal teams to resolve disputes and improve processes.<br>• Analyze account data to identify trends and recommend solutions.<br>• Ensure compliance with company policies and collection procedures.<br>• Provide regular updates on account statuses and collection progress to leadership.
<p>Technical firm seeks a REMOTE AR/Collections Specialist with strong billing and collections experience. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, prepare budget plans, arrange debt payoffs, distribute monthly delinquency notices, maintain sales tax certifications, and resolve billing and customer credit issues. This AR/Collections Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Draft collection letters</p><p>· Perform payment reconciliations</p><p>· Assist with client credit inquiries</p><p>· Apply daily cash receipts</p><p>· Ad hoc projects</p>
<p>We are looking for a detail-oriented Collections Specialist to join our team in Charlotte, North Carolina. In this role, you will be responsible for managing the B2B collection of outstanding payments, ensuring compliance with company policies, and maintaining positive relationships with clients. Your expertise in credit and collections processes will be essential in resolving account discrepancies and achieving financial objectives.</p><p><br></p><p>Responsibilities:</p><p>• Manage the collection process for commercial accounts to ensure timely payments.</p><p>• Monitor outstanding balances and proactively follow up with clients via inbound and outbound calls.</p><p>• Investigate and resolve account discrepancies while maintaining accurate records of all communications.</p><p>• Collaborate with internal teams to address billing or payment issues and find effective solutions.</p><p>• Utilize Salesforce to track and manage customer interactions and payment statuses.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding debts.</p><p>• Ensure compliance with company credit and collection policies and applicable regulations.</p><p>• Provide regular updates and reports on collection activities and account statuses to management.</p><p>• Build and maintain strong relationships with clients to promote a positive customer experience.</p>
