We are looking for an experienced IT Manager to oversee and optimize technology operations within our organization in Barstow, California. This is a long-term contract position, ideal for professionals with a proactive approach to managing IT infrastructure and ensuring seamless performance of systems and networks.<br><br>Responsibilities:<br>• Manage and maintain Active Directory, ensuring proper configuration and security protocols.<br>• Implement and oversee backup technologies to safeguard data and ensure business continuity.<br>• Administer Cisco technologies, including network devices and communication systems.<br>• Supervise computer hardware installations, upgrades, and troubleshooting to ensure operational efficiency.<br>• Develop and enforce configuration management strategies for IT systems.<br>• Collaborate on data warehousing initiatives to streamline data storage and retrieval processes.<br>• Design and manage enterprise architecture to support organizational growth and scalability.<br>• Configure and monitor firewalls to maintain network security against emerging threats.<br>• Ensure reliable Internet and intranet connectivity for uninterrupted business operations.<br>• Oversee network administration tasks, including monitoring, optimization, and issue resolution.
<p>As a Software Delivery Manager, you will manage software implementation projects, ensuring they adhere to deadlines and meet client requirements. You will work closely with business analysts and developers, handling client change requests and adjustments to project configurations.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee software implementation projects, ensuring they are completed within set timelines.</p><p>• Handle detail-oriented interactions with clients, including addressing changes and managing pushbacks.</p><p>• Collaborate closely with business analysts and developers to align project milestones and deliverables.</p><p>• Oversee configuration changes as per client requests and ensure they are implemented accurately.</p><p>• Leverage your knowledge of Android Development, Atlassian Jira, Backend Development, C++, and Cloud Technologies to manage software projects effectively.</p><p>• Utilize AB Testing techniques to optimize software performance and ensure client satisfaction.</p><p>• Implement Agile Scrum methodologies to streamline project management processes.</p><p>• Oversee API Development and Deployments, ensuring they align with project objectives and client needs.</p><p>• Leverage your skills in Engineering to troubleshoot issues and optimize software performance.</p>
<p>We are looking for an experienced Enterprise Architect with expertise in application and data architecture to join our team in Hartford County, Connecticut. In this role, you will be instrumental in shaping our organization's technology strategy, ensuring that solutions are scalable, secure, and aligned with business objectives. This position offers an opportunity to lead architectural initiatives, collaborate with stakeholders, and drive innovation across the enterprise.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain enterprise application and data architecture strategies that align with business goals and IT objectives.</p><p>• Establish and enforce architecture standards, guidelines, and best practices to ensure consistency and quality.</p><p>• Participate in governance processes to ensure alignment with enterprise standards and strategic goals.</p><p>• Design and oversee the implementation of scalable, secure, and cost-effective application and data solutions.</p><p>• Provide guidance and oversight for the development and integration of applications and data systems.</p><p>• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.</p><p>• Evaluate and recommend new technologies and tools to enhance enterprise architecture, including Salesforce, nCino, Databricks, Mulesoft, and Azure.</p><p>• Identify and address potential risks and vulnerabilities in digital solutions to ensure security, compliance, and regulatory adherence.</p><p>• Lead and mentor a team of architects and developers, fostering a culture of innovation and continuous improvement.</p><p>• Ensure data integrity, security, and compliance with relevant regulations.</p>
<p>We're seeking a Data Engineer to design, build, and optimize data pipelines supporting advanced analytics, AI, and machine learning initiatives for a client in Watertown, MA. This role combines technical expertise with collaboration across IT and business teams to deliver scalable, secure, and impactful data solutions. This role is onsite 4 days a week in Watertown. </p><p><strong>Responsibilities</strong></p><ul><li>Develop and manage data pipelines using Python, SQL Server, Snowflake, and Azure Data Factory.</li><li>Optimize T-SQL code and database structures for performance and reliability.</li><li>Integrate analytics and machine learning outputs into business workflows.</li><li>Ensure compliance with data governance and security standards.</li><li>Collaborate with stakeholders to refine requirements and deliver solutions.</li><li>Support BI tools such as Power BI, Tableau, and SQL Server BI stack.</li></ul><p><br></p>
<p><strong>Robert Half Technology | Partnering with a Leading Global Manufacturing Brand</strong></p><p>Are you passionate about AI and ready to drive real-world innovation across customer experience, operations, and automation? Robert Half Technology is seeking an <strong>AI Innovation Program Manager</strong> to help a major global brand transform how they work using next-generation AI tools such as ChatGPT, Gemini, and emerging automation platforms.</p><p><br></p><p><strong>What You’ll Do</strong></p><p><strong>AI Strategy & Execution</strong></p><ul><li>Drive AI adoption across the company by identifying high-impact use cases and leading implementation efforts.</li><li>Evaluate emerging AI tools (ChatGPT, Gemini, TenX, etc.) and recommend solutions aligned with operational and customer experience goals.</li><li>Support development of AI-driven customer service chatbots, website automation workflows, and digital customer engagement tools.</li></ul><p><strong>Program & Project Management</strong></p><ul><li>Lead AI projects end-to-end: scoping, planning, vendor coordination, testing, rollout, and optimization.</li><li>Build documentation, roadmaps, and adoption strategies to ensure sustained success.</li><li>Partner closely with the Director of Marketing and Director of AI Projects on customer-facing and operational AI initiatives.</li></ul><p><strong>Operations, Inventory & ERP Innovation</strong></p><ul><li>Collaborate with operations, inventory, and supply chain teams to identify opportunities to leverage AI in forecasting, workflow automation, and ERP improvements.</li><li>Recommend AI solutions that improve inventory accuracy, operational efficiency, and cost savings.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Work with marketing, IT, customer service, and manufacturing leadership to translate business needs into AI-powered solutions.</li><li>Serve as an internal AI advocate, educating teams, sharing best practices, and driving adoption.</li></ul><p> </p><p> </p><p><br></p>
<p>This role is responsible for designing and owning end-to-end Salesforce architecture across Sales Cloud, Service Cloud, Experience Cloud, and custom integrations. The architect partners with business and technical stakeholders to translate requirements into scalable, secure solutions and leads integration strategy across enterprise systems.</p>
<p>Our client is in the midst of a major SAP transformation, upgrading their legacy SAP ECC 6.0 environment to SAP S/4HANA. With a global footprint and partnership with an offshore implementation partner, the organization seeks a skilled IT Business Relationship Manager to support them through the critical final stages of the project—including code freeze, go-live (planned for Q1 2026), and hypercare.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the trusted liaison between IT, business users, project leadership, and third-party providers.</li><li>Shape and drive post-UAT activities toward code freeze, final data migration, and readiness for go-live.</li><li>Support business users in issue tracking, escalation, and resolution during pre- and post-go-live phases.</li><li>Manage communication cadence—status reporting, stakeholder briefings, and risk/mitigation updates.</li><li>Facilitate effective international collaboration and knowledge transfer across US-based and offshore teams.</li><li>Prepare transition documentation for managed service provider (MSP) handover during hypercare.</li><li>Ensure compliance, process alignment, and continuity as the organization moves to S/4HANA.</li><li>Champion user adoption and change management activities.</li></ul><p><br></p>
<p>This position is a contract/contract to hire opportunity that is responsible for multi-entity, multi-state payroll processing, supporting both union and non-union staff. You will execute weekly and biweekly payroll cycles, ensure accurate union and local tax reporting, and help transition our ERP system from Viewpoint to ADP Workforce Now.</p>
<p>We are looking for an experienced Executive Desktop Support Analyst to join our team in Oakland. In this contract-to-permanent Executive Desktop Support role, you will play a key part in delivering technical assistance and resolving hardware and software issues for end-users. This Executive Desktop Support position offers an exciting opportunity to apply your expertise in a fast-paced, collaborative environment. This Executive Desktop Support role is an on-site position. We are looking for someone with strong Mac support and some windows support. </p><p><br></p><p>Responsibilities:</p><ul><li> Diagnose and resolve hardware issues, ensuring minimal disruption to end-user productivity.</li><li> Provide comprehensive support for software applications, including troubleshooting and installation.</li><li> Manage and maintain Mac OS systems efficiently, ensuring optimal performance.</li><li> Utilize Jamf Pro to oversee device management and implement security protocols.</li><li> Assist in configuring and upgrading operating systems, including Windows OS.</li><li> Deliver technical guidance on the use of productivity tools such as Office.</li><li> Collaborate with team members to address complex technical challenges and deliver effective solutions.</li><li> Document resolutions and maintain accurate records of service requests.</li><li> Ensure compliance with organizational standards and protocols in all technical operations.</li><li> Provide timely support to users in person, remotely, and through ticketing system</li></ul>
We are looking for a skilled Data Engineer to join our team on a contract basis in Roseville, Minnesota. In this role, you will be responsible for designing and implementing efficient data pipelines, ensuring seamless data processing and integration to support organizational goals. The ideal candidate will have expertise in Python programming, AWS services, and data transformation techniques.<br><br>Responsibilities:<br>• Develop and maintain efficient data pipelines for extraction, transformation, and storage.<br>• Create and manage APIs to facilitate seamless data access and integration across systems.<br>• Utilize AWS tools such as Lambda and S3 to design and implement scalable solutions.<br>• Perform data cleansing and transformation to ensure accuracy and usability for analytics.<br>• Write Python scripts to automate data extraction and processing workflows.<br>• Collaborate with various teams to gather data requirements and deliver tailored solutions.<br>• Maintain data quality and ensure compliance with security standards and organizational policies.<br>• Optimize data processes for performance and scalability.<br>• Provide technical guidance and support for data-related projects.
<p>We’re looking for a <strong>Full Stack Engineer</strong> to design, build, and support modern web applications using <strong>C#, .NET, React, and Microsoft Azure</strong>. This role will be hands-on across the entire stack—from APIs and backend services to responsive front-end experiences—while collaborating closely with product, DevOps, and cloud teams.</p><p>The ideal candidate enjoys solving complex problems, writing clean and scalable code, and working in cloud-native environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain full stack applications using <strong>C# and .NET</strong></li><li>Build responsive, user-friendly front-end interfaces with <strong>React</strong></li><li>Develop and consume <strong>RESTful APIs</strong> and backend services</li><li>Deploy and support applications in <strong>Microsoft Azure</strong> environments</li><li>Work with Azure services such as <strong>App Services, Functions, Azure SQL, Cosmos DB, Storage, and Key Vault</strong></li><li>Collaborate with DevOps teams on <strong>CI/CD pipelines</strong> (Azure DevOps or GitHub Actions)</li><li>Write clean, maintainable, and well-documented code</li><li>Troubleshoot and resolve application, performance, and production issues</li><li>Participate in code reviews and contribute to architectural decisions</li></ul><p><br></p>
<p>We are seeking a <strong>Cloud Engineer</strong> to design, build, and support scalable, secure cloud infrastructure. This role will work closely with DevOps, security, and application teams to deliver reliable cloud solutions across production and non-production environments.</p><p>The ideal candidate has hands-on experience with <strong>Azure</strong>, strong troubleshooting skills, and a passion for automation and cloud best practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, deploy, and maintain cloud infrastructure using <strong>Azure</strong></li><li>Build and support <strong>cloud-native services</strong>, networking, and security components</li><li>Implement <strong>Infrastructure as Code (IaC)</strong> using Terraform, ARM, or CloudFormation</li><li>Monitor system performance, availability, and cost optimization</li><li>Troubleshoot cloud infrastructure and application issues in production environments</li><li>Collaborate with DevOps and application teams on CI/CD pipelines</li><li>Support cloud security best practices including IAM, networking, and encryption</li><li>Document architectures, configurations, and operational procedures</li></ul>
We are looking for a skilled Web Developer to join our team in Fairfield, New Jersey. In this role, you will design, develop, and maintain websites, ensuring functionality and user-friendly experiences. If you thrive in a fast-paced environment and have expertise in WordPress, front-end frameworks, and website hosting, we encourage you to apply.<br><br>Responsibilities:<br>• Build and customize WordPress websites, including creating sites from scratch and integrating plugins such as Elementor.<br>• Implement and manage front-end frameworks like React, Angular, Blazor, or jQuery to enhance website functionality.<br>• Develop and maintain APIs and ensure seamless integration with various systems.<br>• Optimize website hosting and ensure reliable performance across platforms.<br>• Write clean, efficient code using JavaScript, HTML, and PHP to support dynamic web applications.<br>• Conduct thorough testing, debugging, and troubleshooting to ensure website functionality and resolve issues.<br>• Collaborate with cross-functional teams to gather requirements and deliver tailored web solutions.<br>• Utilize tools such as Atlassian Jira to track bugs, manage tasks, and streamline project workflows.<br>• Apply Agile Scrum methodologies to ensure timely project delivery and continuous improvement.<br>• Administer and maintain websites, ensuring security, scalability, and content management system (CMS) updates.
<p>The Systems Administrator is responsible for planning, implementing, and maintaining the organization’s systems infrastructure to ensure optimal performance, security, and availability. This role supports both user-facing applications and backend server/network environments, serving as an escalation point for complex technical issues and contributing to strategic infrastructure planning.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Systems & Application Management</strong></p><ul><li>Administer and optimize Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint).</li><li>Manage device provisioning and compliance using Microsoft Intune.</li><li>Administer Entra ID (Azure AD) for user provisioning, group management, and access controls.</li><li>Maintain secure MFA and SSO configurations.</li><li>Support office technologies including mailboxes, printers, and scanners.</li></ul><p><strong>Server & Infrastructure Operations</strong></p><ul><li>Provision, configure, and maintain Windows and Linux servers.</li><li>Participate in cloud infrastructure administration.</li><li>Collaborate with cybersecurity to implement security best practices and incident response.</li><li>Monitor server health and performance using enterprise tools.</li><li>Manage service accounts and ensure secure access controls.</li><li>Perform regular patching, updates, and vulnerability remediation.</li><li>Maintain backup and disaster recovery effectiveness and participate in recovery exercises.</li></ul><p><br></p>
We are looking for an experienced Help Desk Analyst III to provide technical support and solutions for a small business environment. This contract position offers an opportunity to work on projects such as optimizing G Suite, installing security systems, and addressing technical challenges. The role is based in Attleboro, Massachusetts, and is part-time with potential for extension.<br><br>Responsibilities:<br>• Enhance and streamline the functionality of G Suite to improve business operations.<br>• Install and configure security cameras at designated warehouse locations.<br>• Provide technical support for Microsoft Windows systems, including troubleshooting and resolving issues.<br>• Manage service desk tickets efficiently, ensuring timely resolution of technical queries.<br>• Offer support and guidance for Apple iOS devices used within the organization.<br>• Maintain and update Active Directory as required.<br>• Collaborate with team members to address IT-related challenges and implement effective solutions.<br>• Assist with basic website management tasks, ensuring functionality and performance.<br>• Deliver clear and thorough communication while resolving technical issues.<br>• Ensure all systems are secure and operating effectively.
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
We are looking for an experienced Senior Systems Analyst to join our team in Brockport, New York. This role is critical to ensuring the stability, security, and efficiency of our organization's IT systems. As a key member of the IT department, you will oversee server and network operations, provide technical solutions, and contribute to the overall success of the team.<br><br>Responsibilities:<br>• Collaborate with users to identify their needs and translate them into system specifications, considering workflows, access requirements, and security protocols.<br>• Plan, install, configure, and test computer systems, servers, software, and both local and wide area networks.<br>• Establish robust security measures, including access controls, regular system monitoring, and disaster recovery planning to ensure compliance with industry standards and regulations.<br>• Develop and maintain comprehensive documentation for IT systems, including policies, procedures, and user guidelines.<br>• Work with vendors to evaluate and implement software updates, new features, and system improvements.<br>• Monitor budgets by preparing cost estimates and tracking IT-related expenses.<br>• Stay updated on emerging technologies and industry trends through ongoing development activities such as training and networking.<br>• Safeguard organizational data by implementing privacy protocols and cybersecurity best practices.<br>• Provide advanced technical support and serve as an escalation point for other IT team members.<br>• Manage and support the organization’s Office 365 environment, ensuring optimal functionality and user satisfaction.
We are looking for an experienced IT Specialist to join our team in San Antonio, Texas. In this role, you will be responsible for managing and maintaining computer systems, networks, and servers to ensure smooth and efficient operations. The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to work both independently and collaboratively.<br><br>Responsibilities:<br>• Provide technical support and troubleshoot issues related to hardware, software, and network systems.<br>• Install, configure, and maintain computer hardware, operating systems, and applications.<br>• Manage and monitor servers, networks, and hyper-converged clusters to ensure optimal performance.<br>• Set up and maintain user accounts and directory permissions.<br>• Implement and manage firewalls, port security, and network switches.<br>• Conduct regular system updates and ensure the security of IT infrastructure.<br>• Collaborate with team members and vendors to resolve technical challenges efficiently.<br>• Support the configuration and operation of Microsoft Office 365 and other organizational software.<br>• Manage and maintain virtual desktop environments and Citrix technologies.<br>• Perform preventative maintenance and handle emergency repairs as needed.
We are looking for a skilled Help Desk Analyst to join our team in San Antonio, Texas. This Contract-to-permanent position is ideal for a proactive and detail-oriented individual who excels at troubleshooting and providing technical support. The role involves addressing a variety of IT issues while ensuring smooth operations and enhancing the overall user experience.<br><br>Responsibilities:<br>• Provide Tier I and Tier II technical support, escalating complex issues when necessary.<br>• Resolve password reset requests and troubleshoot application, printer, and basic technical problems.<br>• Manage and update master computer images, including building new configurations as needed.<br>• Maintain an inventory of technical equipment and ensure proper documentation.<br>• Handle warranty claims and support for computer hardware.<br>• Administer Microsoft Exchange and Office 365 environments.<br>• Diagnose and address recurring and nonrecurring issues with software and operating systems, identifying root causes at a detailed level.<br>• Develop and document alternative methods to improve task efficiency and resolve system inconsistencies.<br>• Install and terminate Ethernet cabling following industry standards.<br>• Collaborate with team members to refine policies and procedures based on technical challenges and solutions.
We are looking for an experienced Salesforce Data Engineer to join our team in Nashville, Tennessee. This role will act as a subject matter expert and technical leader in creating and managing data solutions across Salesforce platforms. You will play a key role in enhancing service delivery and citizen engagement through innovative Salesforce Public Sector Cloud and related technologies. This is a long-term contract position offering a dynamic opportunity to contribute to cross-agency initiatives.<br><br>Responsibilities:<br>• Design and implement scalable data pipelines and ETL processes to ensure seamless integration between Salesforce and external systems.<br>• Optimize data ingestion and transformation workflows while adhering to Salesforce architectural best practices.<br>• Develop strategies for data storage, normalization, and performance tuning across multiple Salesforce instances.<br>• Lead data modeling efforts across Salesforce Clouds, including Public Sector Cloud, Service Cloud, and Experience Cloud.<br>• Oversee data migration, deduplication, and cleansing processes to maintain system reliability and integrity.<br>• Create AI-powered solutions within Salesforce platforms to support decision-making, customer service, and automation.<br>• Collaborate with AI/ML teams to integrate predictive models and advanced AI tools into Salesforce environments.<br>• Implement data governance frameworks and standards, focusing on Salesforce ecosystems and cross-agency alignment.<br>• Partner with stakeholders to define and enforce data governance policies, including ownership models and metadata management.<br>• Provide comprehensive documentation and guidance for Salesforce integrations and data improvement strategies.
Our client in Minneapolis is seeking a Financial Consultant in support of a multi-year SAP S/4HANA implementation. Our team is seeking a skilled consultant to lead, oversee, and execute critical conversion and data initiatives. This contract role is pivotal for our comprehensive transition and requires a strong technical background in SAP, process development, and data analytics. This is a hybrid opportunity, requiring 3 days onsite in Minneapolis.<br><br>Key Responsibilities:<br><br>Lead and support the SAP S/4HANA conversion, with detailed focus on Project Systems and WBS structure internal to SAP.<br>Manage data collection, cleansing, and quality validation from multiple business sources to support migration and business continuity.<br>Manipulate, analyze, and transform complex datasets using SQL, Python, and R.<br>Conduct exploratory data analysis utilizing statistical methods and machine learning algorithms to identify patterns, trends, and anomalies.<br>Develop, validate, and deploy predictive and optimization models that drive insights for business decision-making..<br>Drive end-to-end process development with clear documentation and workflow optimization.<br>Utilize tools such as Jira and Azure DevOps for test tracking, progress reporting, and project management.<br>Collaborate cross-functionally to solve real-world business challenges through analytical approaches and strong stakeholder engagement.<br>Translate technical findings into actionable insights and communicate effectively with both technical and non-technical stakeholders, including through impactful data visualizations.<br>Maintain awareness of project scope and alignment with broader strategic objectives.<br><br>Required Qualifications:<br><br>Proven SAP S/4HANA conversion project experience, with emphasis on Project Systems and WBS.<br>Expert understanding of SAP cost flow processes and allocation management.<br>Strong technical proficiency with SQL, Python, and R.<br>History of end-to-end process development in large-scale IT/business transformation projects.<br>Practical experience with Jira and/or Azure for project and testing management.<br>Ability to communicate complex technical concepts to a variety of business audiences.<br><br>If you are interested in this opportunity, please reach out to Robert Half Management Resources. <br><br> Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
<p>We are seeking a skilled <strong>Network Security Administrator</strong> to manage and secure our network infrastructure. The ideal candidate will have hands-on experience with <strong>Cisco Meraki</strong> and <strong>FortiGate firewalls</strong>, ensuring optimal performance, security, and compliance across all network systems.</p><p>W<strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and maintain secure network solutions using <strong>Cisco Meraki</strong> and <strong>FortiGate firewalls</strong>.</li><li>Monitor network performance and security, proactively identifying and resolving issues.</li><li>Configure and manage VPNs, VLANs, and firewall policies to support business needs.</li><li>Perform regular security audits, vulnerability assessments, and patch management.</li><li>Collaborate with IT teams to troubleshoot connectivity and security-related incidents.</li><li>Maintain documentation of network configurations, policies, and procedures.</li><li>Ensure compliance with industry standards and organizational security policies.</li></ul>
We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
We are looking for a skilled Desktop Support Analyst to join our team in Bronx, New York. In this Contract-to-Permanent position, you will provide technical assistance and ensure smooth functionality of desktop systems and related technologies. This role offers the opportunity to work in a dynamic environment within the non-profit sector, contributing to impactful organizational goals.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, ensuring timely resolution of hardware and software issues.<br>• Manage Active Directory accounts, including creation, modification, and troubleshooting.<br>• Oversee asset management processes to track and maintain IT equipment inventory.<br>• Utilize Microsoft Excel to generate reports and analyze data for system performance.<br>• Assist with the deployment and maintenance of computer hardware and peripherals.<br>• Respond to user inquiries regarding technical issues, offering clear and efficient solutions.<br>• Collaborate with team members to implement updates and upgrades to desktop systems.<br>• Maintain documentation of IT support procedures and resolutions for future reference.<br>• Ensure compliance with organizational policies and security protocols when handling technology.<br>• Communicate effectively with stakeholders to provide updates on support activities.
<p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. </p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p>
