We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance to employees across sites in Winters, California. This Long-term Contract position is ideal for someone who enjoys solving desktop and workstation issues, supporting end users with professionalism, and keeping service requests moving efficiently from intake through resolution. The role offers the opportunity to build experience across hardware, software, device setup, and day-to-day IT operations while working closely with the broader technology team.<br><br>Responsibilities:<br>• Serve as the first point of contact for incoming technical support requests and deliver timely assistance for computer and workstation issues.<br>• Record, track, and update service desk tickets with clear notes, resolution details, and status changes until completion.<br>• Escalate more complex incidents to senior IT staff when appropriate while contributing support on advanced cases to expand technical knowledge.<br>• Install, configure, and maintain desktops, laptops, handheld devices, and Windows-based operating systems for end users.<br>• Transfer user files and settings securely from existing equipment to replacement devices during refreshes and deployments.<br>• Communicate directly with employees to explain solutions, provide updates, and confirm that issues have been resolved satisfactorily.<br>• Support assigned IT initiatives and travel to multiple facilities or plant locations as needed to complete onsite work.<br>• Perform routine equipment and infrastructure upkeep, including inspecting and replacing filters or components associated with designated network or computer hardware.<br>• Troubleshoot hardware and software problems independently, verify completed work for accuracy, and assist with additional technology-related duties as assigned.
We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced financial services environment in Torrance, California. This Long-term Contract position focuses on delivering dependable desktop and technical support, resolving day-to-day hardware and software issues, and ensuring a smooth user experience across Microsoft Windows systems. The ideal candidate brings strong troubleshooting ability, practical knowledge of Active Directory, and a responsive approach to managing service desk requests.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and peripheral issues, delivering timely solutions for end users.<br>• Diagnose and resolve Microsoft Windows 10 and related system problems, escalating more complex incidents when necessary.<br>• Manage service desk tickets from initial intake through resolution, keeping users informed and documenting outcomes clearly.<br>• Support user account administration tasks within Active Directory, including access updates, password resets, and basic account maintenance.<br>• Troubleshoot common software, hardware, and connectivity issues to minimize downtime and maintain productivity.<br>• Install, configure, and maintain desktop applications and operating system settings in alignment with organizational standards.<br>• Assist with workstation setup, device replacements, and routine technical support activities across the local office environment.<br>• Maintain accurate records of incidents, recurring issues, and support actions to improve service efficiency and knowledge sharing.
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Salinas, California. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access issues while delivering responsive customer service. The role focuses on supporting Microsoft Windows environments, handling service desk requests, and keeping employees productive through timely troubleshooting and issue resolution.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and peripheral issues reported by end users.<br>• Respond to service desk requests, document work performed, and follow through to ensure problems are fully resolved.<br>• Troubleshoot Microsoft Windows 10 and related system issues to restore normal user operations quickly.<br>• Support account access needs, including user setup, password assistance, and permissions work within Active Directory.<br>• Diagnose and resolve basic software, hardware, and connectivity problems using established support procedures.<br>• Escalate more complex incidents when needed and collaborate with other IT team members to reach timely solutions.<br>• Install, configure, and maintain standard workstation applications and system settings in a Windows environment.
<p><strong>Part-Time Systems & Network Engineer (Direct Hire | 34 Hours/Week)</strong></p><p><strong>ONSITE: Des Moines, Iowa with Off-Hours support = Onsite & Remote </strong></p><p><strong>Part-time Hourly position PLUS Overtime Pay: $56 / hour.</strong></p><p>We are seeking a <strong>hands-on Systems & Network Engineer</strong> for a <strong>permanent direct hire, part-time opportunity</strong> working <strong>34 hours per week</strong>. This role offers a flexible schedule with <strong>some off-hours and evening onsite work</strong> to support maintenance, updates, and infrastructure changes with minimal business disruption.</p><p><strong>Why Consider This Role</strong></p><p>You will enjoy being the go-to technical resource, balancing support with project work, and having flexibility in how your week is structured, this could be an excellent fit.</p><p>This is a strong opportunity for someone who enjoys autonomy and wants to take ownership. Serve as the primary engineer responsible for both <strong>systems administration and network engineering</strong>, making this ideal for someone comfortable operating independently and driving solutions from start to finish.</p><p>*** For confidential consideration, please send a message to CARRIE DANGER, SVP Permanent Placement - on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</p><p><strong>What You’ll Do</strong></p><ul><li>Administer and support server, systems, and network infrastructure</li><li>Maintain and enhance VMware and Windows Server environments</li><li>Manage switching, routing, firewall, and network connectivity</li><li>Support Azure and cloud-focused infrastructure initiatives</li><li>Oversee Active Directory, Microsoft 365, and Exchange Online</li><li>Handle patching, updates, alerting, and infrastructure maintenance</li><li>Coordinate scheduled server and network changes, including communication around downtime and maintenance windows</li><li>Support audit readiness, compliance controls, and infrastructure documentation</li><li>Assist with modernization efforts involving VPN, remote access, cloud migration, and data center improvements</li><li>Take ownership of projects and independently drive issues through resolution</li></ul><p><strong>Technical Background Needed</strong></p><p>Candidates should have current, hands-on experience across both <strong>systems and networking</strong>.</p><p>Preferred experience includes:</p><p>*Systems administration and network engineering</p><p>*Windows Server & VMware</p><p>*Cisco networking, including Cisco Routers, Switches, firewalls, and Cisco Meraki</p><p>*Citrix technologies</p><p>*Azure and Active Directory</p><p>*Microsoft 365 and Exchange Online</p><p>*SAN/storage administration</p><p>*PowerShell scripting</p><p>*Patch management and infrastructure lifecycle support</p><p>*Remote access technologies such as VPN solutions, Tailscale, or similar tools</p><p>*Exposure to Parallels RAS is a plus</p><p>Part-time Hourly position PLUS Overtime Pay: $56 / hour. For immediate and confidential consideration, reach out directly to Carrie Danger, SVP of Permanent Placement: Office: 515-259-6087 Mobile: 515-991-0863. Email: (found on MY LinkedIn profile)</p><p>Your application will remain confidential; resumes will never be shared without your permission.***</p>
We are looking for an experienced IT Infrastructure & Security Consultant to support critical infrastructure and cybersecurity initiatives in Pittsburgh, Pennsylvania. This Long-term Contract position will focus on strengthening enterprise network environments, improving secure connectivity, and contributing to broader modernization efforts across infrastructure and cloud platforms. The role requires close coordination with technical teams, security stakeholders, and external partners to help maintain resilient, compliant, and high-performing systems.<br><br>Responsibilities:<br>• Drive infrastructure-focused projects involving enterprise connectivity, wireless environments, firewall platforms, switching technologies, and related network components.<br>• Contribute to security enhancement programs by supporting modern architecture efforts, including Zero Trust-aligned initiatives across the enterprise.<br>• Assist with planning and execution for secure site-to-site connections, remote access capabilities, and cloud-integrated security solutions.<br>• Partner with internal departments and third-party providers to improve network stability, operational performance, and overall protection of technology environments.<br>• Provide technical support across server infrastructure, virtualization platforms, and cloud-based systems as project needs evolve.<br>• Participate in cybersecurity and compliance activities in collaboration with broader IT and information security teams.<br>• Support third-party risk review processes by helping evaluate vendor security documentation, questionnaires, and assessment results.<br>• Assist with the review of software, cloud services, and technology partners to confirm alignment with security and governance expectations.<br>• Evaluate emerging tools and technologies, including AI-enabled solutions, to identify potential security, compliance, and operational considerations.
We are looking for an experienced AI Business Analyst/Consultant to lead data science, analytics, and product insight initiatives for a growing organization in Edison, New Jersey. This Long-term Contract position will shape how data, experimentation, and AI are used to guide product strategy, improve decision-making, and deliver measurable business value. The role works closely with cross-functional leaders to turn complex information into practical recommendations while advancing scalable analytics capabilities across the business.<br><br>Responsibilities:<br>• Direct and strengthen a team of data science and product analytics professionals, encouraging high standards, collaboration, and ongoing development.<br>• Establish the vision and execution plan for analytics and data science initiatives so product and business decisions are supported by reliable insights.<br>• Act as the product lead for the data platform by setting priorities, refining requirements, and guiding roadmap delivery.<br>• Drive the broader AI and analytics roadmap, including initiatives that support customer-facing intelligence and data-enabled product enhancements.<br>• Oversee the lifecycle of machine learning and analytical solutions, from design and deployment through performance tracking and continuous optimization.<br>• Guide the product analytics environment, including Amplitude, to create scalable measurement approaches and deliver actionable reporting.<br>• Promote disciplined experimentation and evidence-based decision-making by introducing strong analytics practices and performance frameworks.<br>• Define and monitor key product and divisional metrics to ensure outcomes remain aligned with strategic business objectives.<br>• Partner with stakeholders across product, design, engineering, marketing, and leadership teams to translate data findings into growth-focused actions.<br>• Evaluate emerging AI technologies and modern tools such as Databricks, Python, and Azure-based solutions to expand organizational analytics capability.
We are looking for a Senior IT Dayforce HCM Business Systems Analyst to join our team in Glendora, California. This contract-to-permanent position offers an exciting opportunity to contribute to the optimization and management of HR, payroll, and benefits systems. The ideal candidate will play a key role in configuring, administering, and enhancing Dayforce applications while collaborating with stakeholders to design and implement solutions that align with business needs.<br><br>Responsibilities:<br>• Collaborate with stakeholders and cross-functional teams to analyze and document business requirements for Dayforce applications.<br>• Configure, administer, and optimize Dayforce modules, including Core HR, Payroll, Benefits, and Workforce Management.<br>• Implement system updates, coordinate major releases, and communicate enhancements to HR, Payroll, and Benefits teams.<br>• Troubleshoot and resolve complex system issues, performing audits and validations to ensure data accuracy and integrity.<br>• Develop and execute test plans to validate system functionality and ensure compliance with business processes.<br>• Partner with developers to design and build integrations between Dayforce and other enterprise applications or third-party systems.<br>• Create and maintain detailed documentation, including process flows, configuration guides, and test scripts.<br>• Provide training and support to HR teams and end-users, addressing system-related inquiries and issues.<br>• Assist with compliance efforts, audits, and year-end processing in the HR and Payroll domains.<br>• Design and implement interfaces for benefits providers, ensuring seamless integration with payroll and finance systems.
We are looking for an experienced Business Analyst IT L3 to support critical parts application initiatives within a fast-paced automotive environment in Marysville, Ohio. This Long-term Contract position combines hands-on business analysis, technical solution planning, and production support for warehouse and parts center systems. The role will work closely with project leadership, end users, and business stakeholders to improve application performance, deliver enhancements, and support larger IT initiatives. This position is onsite four days per week and includes occasional travel.<br><br>Responsibilities:<br>• Serve as the primary analyst for parts center applications, supporting daily operations, system improvements, and larger project-based work.<br>• Partner with business users and technical teams to gather needs, define scope, and produce clear business and functional documentation from initiation through delivery.<br>• Perform detailed analysis, contribute to solution design, and support development, unit testing, integration testing, system validation, and user acceptance activities.<br>• Help shape application architecture by recommending practical technical approaches that align with operational and business requirements.<br>• Coordinate deployments and provide post-release support to ensure stable implementation and timely resolution of issues during warranty periods.<br>• Deliver technical assistance to end users and stakeholders, including support for communication interfaces tied to AS400-connected tools such as scanners, voice systems, and label printers.<br>• Monitor assigned work items through completion, maintaining visibility on progress, risks, and outcomes for project or team leadership.<br>• Manage change control activities using the Aldon tool and support compliance practices to meet Sarbanes-Oxley requirements.<br>• Contribute to production issue resolution and enhancement planning across warehouse, ordering, and fulfillment-related systems.<br>• Assist with integration-related support involving messaging and connected platforms used within parts and supply chain operations.
We are looking for an experienced Software Architect to lead the design and evolution of enterprise web applications in Jacksonville, Florida. This position focuses on creating reliable, scalable solutions within a Microsoft-centered environment while partnering with developers, business teams, and other stakeholders across a distributed Agile setting. The ideal candidate brings strong architectural judgment, hands-on development expertise, and a passion for guiding teams toward durable, high-quality software outcomes.<br><br>Responsibilities:<br>• Shape application architecture for new development efforts and enhancements, ensuring performance, reliability, and long-term maintainability.<br>• Build and refine custom software solutions using Microsoft technologies, with active involvement in coding, troubleshooting, and production support.<br>• Guide developers through technical mentorship, code quality practices, and sound engineering approaches across varying experience levels.<br>• Create and support large web properties, including websites, campaign pages, and related digital experiences, with attention to stability and usability.<br>• Connect user interface designs to back-end services and turn visual concepts into responsive, functional web pages.<br>• Evaluate application behavior across browsers and devices, resolving compatibility issues and improving the overall user experience.<br>• Translate business needs into practical technical designs and deliver solutions that align with project goals, timelines, and priorities.<br>• Recommend improvements to tools, frameworks, and system design choices to strengthen efficiency, scalability, and product quality.<br>• Participate in shared support coverage for applications and address incidents or issues that affect live environments.
We are looking for a Software Support Technician to provide hands-on technical support for hardware and proprietary software environments in Phoenix, Arizona. This Long-term Contract position is ideal for someone who enjoys troubleshooting devices, maintaining reliable workstation performance, and delivering responsive end-user assistance. The role supports a mix of Dell and Apple equipment and requires a practical approach to resolving technical issues across connected hardware and software systems.<br><br>Responsibilities:<br>• Diagnose and resolve day-to-day issues involving workstations, peripherals, and related computer hardware to minimize operational downtime.<br>• Install, configure, and maintain Dell and Apple devices, ensuring systems are set up correctly for user needs and organizational standards.<br>• Perform cable routing, connection setup, and hardware integration for desktops, peripherals, and other associated equipment.<br>• Provide support for proprietary software applications, identifying problems, applying fixes, and escalating complex matters when necessary.<br>• Track service activity, device status, and support findings using organized records and reporting tools such as Excel.<br>• Assist with hardware measurements, validation, or metrology-related tasks where precision and documentation are required.<br>• Query or review system data in Microsoft SQL to support troubleshooting, reporting, or basic technical analysis.<br>• Contribute to updates, replacements, or changes in technical environments as assigned, including hardware and software support activities tied to operational improvements.
We are looking for an experienced Senior Desktop Support Analyst to provide high-touch technical support in Worcester, Massachusetts. This role focuses on delivering dependable assistance to senior leaders across macOS, Windows, mobile platforms, and productivity tools while ensuring a seamless end-user experience. The ideal candidate brings strong technical judgment, effective communication skills, and the ability to navigate urgent issues in a fast-paced university environment.<br><br>Responsibilities:<br>• Provide white-glove technical assistance to executive users, with primary support for macOS devices as well as Windows systems, mobile technology, and collaboration platforms.<br>• Take full ownership of support requests, guiding each issue from initial assessment through troubleshooting, follow-up, and final resolution.<br>• Partner with internal technology teams and external service providers to address escalated or complex technical problems efficiently.<br>• Prepare and support executive meetings, presentations, and other high-visibility events to help ensure technology operates without disruption.<br>• Translate technical concepts into clear, practical guidance for users who may not have a technical background.<br>• Build strong working relationships with senior leadership by handling sensitive matters with professionalism and discretion.<br>• Monitor patterns in support activity, identify recurring problems, and propose improvements to enhance service quality and operational efficiency.
We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach.<br><br>Responsibilities:<br>• Handle escalated end-user incidents and service requests, driving issues through resolution with clear follow-up and ownership.<br>• Provide technical assistance for Windows environments, Microsoft 365 applications, user account access, identity tools such as Active Directory and Entra ID, and common network connectivity problems.<br>• Prepare, configure, deploy, and troubleshoot laptops and related workplace devices to support new and existing employees.<br>• Inspect returned equipment, diagnose problems, perform basic refurbishment, and help maintain organized hardware inventory records.<br>• Deliver attentive onsite and remote support to staff members, including leadership and other key users.<br>• Work within a ticket-based support model, documenting work accurately and prioritizing requests based on urgency and business impact.<br>• Join a shared after-hours on-call schedule to assist with urgent technical issues outside standard business hours.<br>• Contribute to device rollouts, upgrades, and other technical implementation efforts as needed.
<p>We are seeking a <strong>Business Analyst</strong> to support business process improvements, systems analysis, and technology initiatives within a government sector environment. This role works closely with internal departments and stakeholders to gather requirements, improve workflows, support ERP processes, and ensure system solutions meet operational needs.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze and interpret business requirements across departments</li><li>Collaborate with stakeholders to ensure solutions meet business and end-user needs</li><li>Lead cross-functional efforts to evaluate and implement new technology and software</li><li>Support business process improvements and information flow optimization</li><li>Maintain ERP workflows that support daily operations</li><li>Coordinate system testing, end-user reviews, and post-implementation support</li><li>Provide user training and technical guidance for new and modified applications</li><li>Create process documentation and assist with change management efforts</li><li>Work with vendors to support application products</li><li>Assist with requirements analysis, validation, and prioritization for new projects</li><li>Stay current on digital trends, software development, and business continuity best practices</li></ul><p><br></p>
We are looking for a Business Analyst to support finance-focused initiatives for a long-term contract opportunity based in New York, New York. This role is ideal for someone who is detail oriented and can connect business needs with operational and reporting requirements within private markets environments. The position requires strong partnership skills, analytical thinking, and the ability to work closely with stakeholders to improve reporting accuracy, reconciliation processes, and fund accounting outcomes.<br><br>Responsibilities:<br>• Partner with finance, accounting, and business teams to gather, analyze, and document functional needs for reporting and operational processes.<br>• Evaluate existing workflows and identify gaps, risks, and opportunities to improve reconciliation, investor allocation, and financial statement support activities.<br>• Translate business objectives into clear requirements, process documentation, and user stories that support delivery teams and stakeholders.<br>• Facilitate meetings with cross-functional partners to align priorities, clarify expectations, and drive decisions on business and reporting needs.<br>• Review financial and operational data to support issue identification, root-cause analysis, and resolution planning.<br>• Support Agile delivery efforts by contributing to backlog refinement, requirement clarification, and validation of completed work.<br>• Assist with document review and business process mapping to ensure controls, reporting outputs, and accounting activities meet expected standards.<br>• Communicate findings, recommendations, and project updates clearly to stakeholders across business and finance functions.
We are looking for a detail-oriented Business Analyst to support digital document accessibility initiatives in Ventura, California. This Long-term Contract position focuses on improving the usability and compliance of Word and PDF materials by ensuring they meet recognized accessibility standards. The ideal candidate will combine strong document remediation expertise with the ability to guide stakeholders, build practical standards, and help expand accessible content practices across the organization.<br><br>Responsibilities:<br>• Produce and update Microsoft Word and PDF documents so they align with established accessibility requirements and organizational standards.<br>• Build interactive, accessible fillable forms with properly defined fields, meaningful labels, logical tab sequencing, and keyboard-friendly navigation.<br>• Organize document elements using clear structural components such as headings, lists, tables, links, alternative text, and accurate reading order.<br>• Evaluate files through automated accessibility checks and hands-on review, then correct issues that affect compliance and usability.<br>• Confirm that documents function effectively with screen readers and other assistive technologies used by diverse audiences.<br>• Improve legacy files and create reusable templates, formatting guidance, and document standards that support consistent accessible output.<br>• Work closely with content owners and cross-functional stakeholders to strengthen accessibility practices across multiple departments.<br>• Provide training and knowledge sharing to staff so teams can produce accessible documents more efficiently and meet delivery timelines.<br>• Manage technical document components such as tagging, metadata, and related structural elements needed for compliant digital files.
We are looking for a Business Analyst to strengthen business applications and improve how sales, marketing, and customer engagement teams operate in Oxford, Massachusetts. This position partners with stakeholders across the organization to uncover process gaps, shape practical system-based solutions, and support the ongoing performance of enterprise applications. The role is ideal for someone who combines analytical thinking, strong documentation skills, and hands-on experience with customer-facing business systems.<br><br>Responsibilities:<br>• Partner with department leaders and end users to evaluate current workflows, surface operational pain points, and define clear business needs.<br>• Translate process findings into detailed functional documentation, including user stories, workflow maps, and solution requirements.<br>• Administer and enhance Microsoft Dynamics 365 Sales and Dynamics 365 Marketing/Customer Insights to support business objectives.<br>• Review and refine processes tied to lead handling, pipeline visibility, customer interactions, campaign activity, forecasting, and quotation support.<br>• Work with technical teams to maintain and improve integrations between CPQ, manufacturing platforms, and other essential enterprise systems.<br>• Organize and support testing efforts by validating expected results, tracking defects, and helping resolve issues during project delivery.<br>• Assist with application rollouts, data verification, user readiness activities, and post-implementation support.<br>• Create training guides, reference materials, and process resources that improve adoption and encourage consistent system usage.<br>• Contribute to ongoing improvement efforts focused on automation, reporting accuracy, process efficiency, and data integrity.
We are looking for an experienced Business Analyst to support business and operational initiatives for a high-tech pharmaceutical and biotech environment in Wisconsin. This contract opportunity with permanent potential is ideal for someone who can work independently, engage effectively with stakeholders, and translate business needs into well-defined solutions. The right candidate brings strong experience in requirements discovery, process evaluation, and cross-functional collaboration within manufacturing or similar operational settings.<br><br>Responsibilities:<br>• Lead discovery sessions with business partners and operational teams to identify needs, priorities, and desired outcomes.<br>• Translate stakeholder input into clear business requirements, functional documentation, and actionable user stories.<br>• Analyze current processes to uncover gaps, inefficiencies, and opportunities for improvement across business workflows.<br>• Partner with cross-functional teams to clarify scope, support solution selection, and align deliverables with business objectives.<br>• Maintain and organize project artifacts, including requirement documents, traceability items, and decision logs.<br>• Support Agile delivery practices by working within Scrum-based teams and helping manage work items in JIRA.<br>• Review business documentation and process materials to ensure completeness, consistency, and alignment with project goals.<br>• Communicate findings, risks, and recommendations to stakeholders and project teams in a clear and timely manner.
We are looking for a Business Analyst to join our team, supporting clients with software and data-related inquiries while helping ensure timely, effective issue resolution. This role is well suited for an early-career candidate who enjoys investigating problems, working directly with users, and collaborating across technical and business teams. The position offers exposure to client-facing support, analysis, documentation, and project participation, with opportunities to build expertise and grow within the organization.<br><br>Responsibilities:<br>• Serve as the first point of contact for client questions and issues related to software functionality and data quality, delivering responsive and thorough support.<br>• Record, assess, and prioritize incidents by evaluating business impact, identifying risks, and driving each issue toward a complete resolution.<br>• Perform detailed troubleshooting and root cause analysis using available system information, logs, and supporting tools to diagnose complex problems.<br>• Coordinate with internal teams and external partners when advanced support is needed, ensuring escalated items are tracked and followed through to closure.<br>• Stay informed on application updates, enhancements, and newly released features to provide accurate guidance to users.<br>• Contribute to the collection of business needs and support the execution of approved change requests.<br>• Help develop specifications, business requirement materials, and impact assessments to support solution planning and delivery.<br>• Assist with project implementations by applying system knowledge and business process understanding, and maintain clear, up-to-date documentation throughout support and project activities.
We are looking for a Business Analyst to support customer-focused operational initiatives in Houston, Texas. This Long-term Contract position is ideal for someone who can translate business needs into practical solutions, evaluate documentation with precision, and collaborate effectively within Agile Scrum teams. The role will work closely with stakeholders to identify process gaps, improve service workflows, and help drive well-informed business decisions.<br><br>Responsibilities:<br>• Gather and interpret business needs from stakeholders to define clear, actionable requirements for projects and operational improvements.<br>• Analyze call center and customer service processes to uncover inefficiencies, clarify pain points, and recommend practical enhancements.<br>• Review business and operational documents for accuracy, completeness, and alignment with established objectives and standards.<br>• Partner with cross-functional teams in an Agile Scrum environment to support backlog refinement, sprint planning, and solution delivery.<br>• Conduct gap analysis to compare current operations with desired outcomes and outline opportunities for process improvement.<br>• Create organized business analysis artifacts such as requirement documents, workflows, and status updates to support decision-making.<br>• Facilitate communication between business users and project teams to ensure expectations, priorities, and deliverables remain aligned.
We are looking for a Business Analyst to support data integrity, reporting, and technology operations for programs based in San Bernardino, California. This role combines analytical work, systems support, and process improvement to help teams make informed decisions and maintain reliable business operations. The ideal candidate will be comfortable working across reporting tools, business systems, and user support needs while promoting accuracy, efficiency, and strong documentation practices.<br><br>Responsibilities:<br>• Oversee the quality and reliability of information across core business platforms, ensuring records remain accurate, complete, and consistent.<br>• Create and validate recurring and ad hoc reports used for operational oversight, leadership review, funding requirements, and compliance activities.<br>• Build dashboards and analytical resources that measure key program indicators such as referral flow, enrollment activity, placements, caseload trends, outcomes, and target performance.<br>• Review datasets for errors, unusual patterns, and reporting gaps, then partner with internal teams to resolve issues and strengthen data accuracy.<br>• Define and maintain reporting standards, data rules, control procedures, and related documentation to support consistent use of information.<br>• Manage assigned Salesforce and Smartsheet administration tasks, including user permissions, forms, workflows, automations, and reporting features.<br>• Provide day-to-day technical support for Microsoft 365, software tools, user accounts, hardware, and routine connectivity concerns.<br>• Coordinate with external IT partners on advanced troubleshooting, maintenance activities, cybersecurity matters, system testing, upgrades, and integrations.<br>• Improve operational workflows by developing automation, data checks, performance alerts, training materials, and practical recommendations for staff and leadership.
We are looking for a Contract Business Analyst to support accounting and business operations for an IT Software organization in Torrance, California. This position is ideal for someone who is detail oriented and has strong NetSuite expertise, and who can guide end users, strengthen reporting practices, and improve day-to-day financial processes. The role combines business analysis with hands-on accounting knowledge, requiring close collaboration with stakeholders to identify operational gaps and turn system capabilities into practical solutions.<br><br>Responsibilities:<br>• Partner with accounting and business teams to evaluate workflows, identify process inefficiencies, and recommend effective solutions using NetSuite.<br>• Deliver hands-on training to accounting staff on NetSuite functionality, reporting tools, and best practices for daily system use.<br>• Create, refine, and maintain reports, dashboards, and saved searches to support financial visibility and operational decision-making.<br>• Analyze current procedures and document business requirements, process flows, and functional recommendations for stakeholders.<br>• Support accounts payable, accounts receivable, general ledger activity, and reconciliation-related tasks by aligning business needs with system capabilities.<br>• Review financial records and transactions, including journal entry support and balance sheet reconciliation activities, to help maintain accurate reporting.<br>• Collaborate within Agile environments to track priorities, clarify requirements, and contribute to iterative process improvements.<br>• Conduct gap analysis across accounting operations and customer service-related workflows to help optimize efficiency and reporting outcomes.
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume.****</p><p><br></p><p>We are looking for a Business Analyst to support service-focused operations for our client that is in the Public Sector industry. This Long-term Contract position is ideal for someone who can evaluate business needs, has experience in supporting Court Case Management System, and collaborate with teams in an Agile environment. The role requires a thoughtful, detail-oriented individual who can strengthen customer service processes, examine operational gaps, and help drive practical improvements through structured analysis.</p><p><br></p><p>Responsibilities:</p><p>• Analyze business workflows and identify opportunities to improve efficiency, service quality, and overall operational performance.</p><p>• Gather, organize, and interpret business needs from stakeholders, turning findings into clear functional documentation and actionable recommendations.</p><p>• Review customer service and call center processes to pinpoint issues, clarify requirements, and support more effective service delivery.</p><p>• Conduct gap analysis to compare current practices with desired outcomes and outline practical steps for improvement.</p><p>• Create and maintain business documents such as process maps, requirement summaries, and review materials to support project goals.</p><p>• Partner with cross-functional teams in an Agile Scrum setting to refine priorities, clarify scope, and support ongoing delivery efforts.</p><p>• Evaluate documents and business records for accuracy, completeness, and alignment with operational and compliance expectations.</p><p>• Support initiatives involving process updates or system-related changes by documenting impacts, tracking requirements, and helping teams adapt effective</p>
<p>We are looking for a Business Analyst to join a collaborative team on a contract basis. This position will partner closely with business stakeholders and cross-functional teams to translate operational needs into clear, actionable requirements. The ideal candidate brings strong experience with Salesforce and nCino, along with the ability to support agile planning, documentation, and ongoing process improvement.</p><p><br></p><p>Responsibilities:</p><p>• Lead discovery sessions with business partners to identify goals, capture needs, and clarify functional expectations.</p><p>• Convert business input into organized requirements, user stories, and supporting documentation for delivery teams.</p><p>• Refine and manage the requirements backlog to keep work items current, well-defined, and ready for development.</p><p>• Contribute to prioritization conversations by evaluating business value, urgency, and implementation considerations.</p><p>• Administer and update the Salesforce and nCino SharePoint repository to ensure materials remain accurate and accessible.</p><p>• Collaborate closely with experienced business analysis and scrum team members to support agile ceremonies and day-to-day delivery activities.</p><p>• Review existing documents and workflows to identify gaps, inconsistencies, and opportunities for improved alignment.</p><p>• Act as a liaison between stakeholders and project teams to promote shared understanding throughout the project lifecycle.</p>
We are looking for a Business Analyst to join a team focused on improving internal technology solutions, strengthening data connectivity, and refining business processes across a largely custom software environment. This contract opportunity with potential for a permanent role is based in Reading, Pennsylvania, and will partner closely with business stakeholders across North America as well as a development team to turn operational needs into well-defined solutions. The role is ideal for someone who can quickly understand new systems, balance multiple initiatives, and communicate clearly in a dynamic setting.<br><br>Responsibilities:<br>• Partner with business teams to uncover needs, define objectives, and translate requests into detailed functional and technical requirements.<br>• Contribute to data integration efforts by helping organize, analyze, and support the movement of commercial and customer information between systems.<br>• Plan and facilitate user acceptance testing by preparing test scenarios, tracking defects, and confirming that delivered solutions align with expected outcomes.<br>• Monitor project activity by coordinating priorities, maintaining timelines, and keeping stakeholders informed on progress and next steps.<br>• Produce clear internal documentation, including intranet content and end-user guides, to encourage effective use of company applications.<br>• Attend cross-functional meetings to build knowledge of internal platforms and provide day-to-day support for business applications.<br>• Work with technical teams to clarify business intent, answer requirement questions, and help move enhancements through delivery.<br>• Help identify process improvement opportunities that increase efficiency and support stronger application adoption across the organization.
We are looking for a Business Analyst to join a fast-moving advisory environment in New York, where you will contribute to high-impact transaction and strategic projects across healthcare and technology. This position offers close collaboration with senior executives, founders, and investors while providing meaningful exposure to mergers and acquisitions, capital raising efforts, and market intelligence work. The ideal candidate brings strong analytical judgment, effective communication skills, and the ability to manage several priorities with a high degree of independence.<br><br>Responsibilities:<br>• Contribute to merger, acquisition, and fundraising engagements through each stage of the deal lifecycle, from initial planning to closing activities.<br>• Join discussions with client leadership, including founders, chief executives, and investors, to capture priorities and support transaction progress.<br>• Create clear briefing documents, presentation materials, and other decision-support content for client and investor audiences.<br>• Develop and update lists of prospective buyers, investors, and strategic targets to support outreach and transaction strategy.<br>• Assist with due diligence coordination by organizing information, monitoring requests, and helping move execution workstreams forward.<br>• Review financial forecasts provided by clients and refine Excel-based models to support analysis and scenario evaluation.<br>• Monitor active opportunities, transaction timelines, and key milestones to help maintain visibility across multiple concurrent projects.<br>• Perform industry, market, and competitive research using modern AI-enabled tools, including Claude, to produce relevant business insights.<br>• Deliver client-ready materials in PowerPoint and other formats while balancing multiple assignments with minimal day-to-day supervision.