<p>As part of our proactive recruiting efforts, we are building a pipeline of <strong>Tier 3 Help Desk Engineers</strong> for upcoming IT initiatives. These roles focus on escalated issues and advanced systems support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Resolve the most complex technical incidents escalated from Tier 2</li><li>Support servers, enterprise applications, and network infrastructure</li><li>Assist with system upgrades, patching, and maintenance</li><li>Contribute to knowledge base and help design support processes</li><li>Partner with engineering teams on long-term technical solutions</li></ul>
<p>Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be responsible for resolving highly complex technical issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This is a contract position offering an opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Advanced Problem Resolution:</strong> Serve as the highest level of technical support, resolving the most complex issues related to hardware, software, and network systems.</li><li><strong>Escalated Ticket Management:</strong> Handle and take ownership of escalated support tickets, ensuring prompt resolution and maintaining end-user satisfaction.</li><li><strong>Technical Leadership:</strong> Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in resolving challenging technical problems.</li><li><strong>Root Cause Analysis:</strong> Investigate and identify the root causes of recurring technical issues, working on strategies to prevent their reoccurrence and improve system stability.</li><li><strong>Documentation and Knowledge Sharing:</strong> Maintain a knowledge base of complex technical issues and solutions, facilitating knowledge transfer within the IT support team.</li><li><strong>Collaboration with Other Teams:</strong> Collaborate with Tier 2 and Tier 3 support teams, as well as system administrators and network engineers, to resolve issues and optimize IT systems.</li><li><strong>Vendor Coordination:</strong> Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced hardware or software solutions.</li><li><strong>Performance Optimization:</strong> Identify opportunities for performance optimization, capacity planning, and system improvements to meet the organization's evolving needs.</li></ol><p><br></p>
We are looking for an ERP Administrator to oversee and optimize enterprise resource planning processes for our manufacturing operations in Riverside, Michigan. This role requires a strong technical background and the ability to align ERP systems with business objectives to enhance efficiency and productivity.<br><br>Responsibilities:<br>• Manage and configure ERP systems to meet business needs and improve operational workflows.<br>• Develop and maintain client-side scripting solutions to enhance system functionality.<br>• Collaborate with stakeholders to gather and document business requirements for system improvements.<br>• Oversee configuration management processes to ensure system integrity and accuracy.<br>• Create and implement APIs to integrate with third-party systems and enhance system interoperability.<br>• Provide technical support and troubleshooting for Great Plains Dynamics and related ERP modules.<br>• Conduct system audits and recommend enhancements to improve performance and user experience.<br>• Train and support team members on ERP system functionality and best practices.<br>• Monitor system performance and resolve issues to maintain seamless operations.
<p>We are seeking a detail-oriented and compliance-focused <strong>Contract Administrator</strong> to support our organization’s billing processes and vendor management function. This role is responsible for ensuring contractual compliance across billing activities, onboarding new vendors, and maintaining documentation and reporting standards. The ideal candidate thrives in a structured environment, understands regulatory and contractual obligations, and enjoys building efficient, compliant workflows.</p><p><br></p><p><strong>Contract Administrator Key Responsibilities:</strong></p><ul><li>Oversee compliance for the billing function, ensuring accuracy, timeliness, and adherence to contractual and regulatory requirements.</li><li>Manage the onboarding process for new vendors, including collecting required documentation, verifying compliance with company standards, and setting up vendor records in internal systems.</li><li>Review, track, and maintain contracts, amendments, and billing-related documentation.</li><li>Act as a point of contact for vendors and internal stakeholders to address contract compliance, billing inquiries, and documentation requests.</li><li>Collaborate with accounting, procurement, and operations teams to ensure vendor setup and billing processes align with company policies.</li><li>Monitor key contract milestones and deadlines to ensure obligations are met.</li><li>Conduct periodic audits of vendor files and billing processes to identify and correct compliance gaps.</li><li>Support continuous improvement initiatives to streamline vendor onboarding and billing compliance.</li></ul><p>For immediate consideration call Jimmy Tunney at 517-657-8054.</p>
<p>We are looking for an ERP Specialist in Cortland, New York. In this role, you will manage and optimize our cloud-based ERP system, ensuring its functionality aligns with the organization’s operational needs. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the administration of the Acumatica ERP system, including user account management and access permissions.</p><p>• Configure and customize workflows, dashboards, and reporting tools to meet specific business requirements.</p><p>• Partner with cross-functional teams to identify and implement process improvements within the ERP system.</p><p>• Ensure system data integrity by monitoring and resolving discrepancies.</p><p>• Provide troubleshooting support for system issues and assist users with technical challenges.</p><p>• Facilitate integrations with other tools and platforms to enhance system capabilities.</p><p>• Manage system updates and enhancements to ensure optimal performance.</p><p>• Develop and deliver training sessions for users to maximize system utilization.</p><p>• Create detailed documentation of system configurations and processes for reference and compliance.</p><p>• Analyze data and generate insights to support strategic decision-making</p>
<p>We’re seeking a <strong>Microsoft 365 & Generative AI Solutions Engineer</strong> with expertise in Microsoft Copilot, Copilot Studio, and the Power Platform. This role will play a key part in driving productivity through generative AI solutions, supporting enterprise M365 environments, and helping shape governance and compliance frameworks that enable citizen development at scale.</p><p>If you are passionate about leveraging AI to transform the modern workplace while bringing deep technical knowledge of Microsoft 365, this opportunity is for you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and implement <strong>Generative AI solutions</strong> with Microsoft Copilot and Copilot Studio to enhance productivity.</li><li>Configure, administer, and support key <strong>M365 components</strong>, including:</li><li>Teams</li><li>SharePoint</li><li>Purview</li><li>Exchange</li><li>Viva Suite</li><li>Power Platform</li><li>Lead rollout and enablement of <strong>Power Platform capabilities</strong>, driving adoption across the business.</li><li>Define and maintain <strong>governance and compliance frameworks</strong> to support secure, scalable growth of citizen development.</li><li>Develop and automate solutions with <strong>PowerShell scripting</strong> and <strong>Microsoft Graph API</strong>.</li><li>Support business intelligence needs with <strong>Power BI report development</strong>.</li><li>Collaborate with cross-functional teams and end users, providing enablement, training, and technical expertise.</li><li>Participate in a <strong>rotating support schedule</strong>, including nights and weekends every few weeks.</li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented and proactive Project Support Coordinator to contribute to a process documentation and improvement initiative. This role will support the implementation and configuration of an applicant tracking system (ATS), with a preference for candidates who have experience in similar platforms. The ideal candidate will possess strong organizational skills, advanced Excel capabilities, and a passion for streamlining workflows.</p>
<p>Robert Half Marketing and Creative is seeking a talented Production Artist for an on-going, long term contract with a retail client in Buckhead. The Production Artist will be responsible for the preparation of production-ready artwork for release for new marketing collateral concepts, specs, creating mock-ups and components, while maintaining corporate cost goals, brand standards, and overall strategy. The Production Artist will be responsible for the execution and release of material including: environmental, retail signage, in-store visuals, packaging and catalogs</p>
We are looking for a dedicated Help Desk Analyst I to join our team in Reston, Virginia. This role involves providing Tier 1.5 technical support to address both hardware and software issues, ensuring smooth day-to-day operations. As part of a long-term contract position, you will play a vital role in delivering reliable assistance to end-users while escalating complex issues to higher support levels.<br><br>Responsibilities:<br>• Respond promptly to user inquiries, resolving hardware and software issues with professionalism and efficiency.<br>• Troubleshoot Wi-Fi connectivity problems and ensure stable network access for end-users.<br>• Perform password resets and manage user accounts within Active Directory.<br>• Analyze and triage support tickets, escalating advanced issues to the appropriate team.<br>• Document resolutions and maintain accurate records of service requests.<br>• Collaborate with team members to identify recurring issues and recommend improvements to processes.<br>• Provide clear technical guidance to users, ensuring they understand solutions to their problems.<br>• Monitor and prioritize incoming tickets to meet response time standards.<br>• Assist with basic network troubleshooting to address connectivity challenges.<br>• Maintain up-to-date knowledge of systems and tools to deliver effective support.
<p>We are looking for an experienced Atlassian Developer in <strong>Salt Lake City (almost to west valley), Chicago/Franklin Park, Houston, or Las Vegas.</strong> In this role, you will leverage your expertise in Atlassian tools, such as Jira Software, Jira Service Management, and Confluence, to design and implement solutions that enhance workflow efficiency and application integration. </p><p><br></p><p>Responsibilities:</p><p>• Administer and configure Jira Software, Jira Service Management, and Confluence to meet organizational needs.</p><p>• Design and implement advanced workflows, templates, and automation processes to streamline operations.</p><p>• Develop and integrate applications with Atlassian tools to ensure seamless functionality.</p><p>• Collaborate with stakeholders to identify requirements and create tailored solutions.</p><p>• Manage complex architecture setups and configurations for Atlassian platforms.</p><p>• Provide ongoing support and troubleshooting for Atlassian tools to maintain optimal performance.</p><p>• Document processes and configurations to facilitate knowledge sharing and system maintenance.</p><p>• Stay updated on industry best practices and technological advancements related to Atlassian tools.</p><p>• Train and support team members in utilizing Atlassian systems effectively.</p>
<p>We are looking a Data Engineer to transform the backbone of IT operations and drive innovation! If you're passionate about streamlining infrastructure, automating workflows, and integrating cutting-edge applications to push business goals forward, this role is your opportunity to make an impact. </p><p><br></p><p><strong>Technical Skills:</strong></p><ul><li><strong>DevOps/Data Engineering:</strong> Strong automation mindset, particularly around data pipelines and onboarding workflows.</li><li><strong>Microsoft Ecosystem:</strong> Power Apps, Power Query, and Power BI - essential for dashboarding and internal tools.</li><li><strong>Infrastructure Awareness</strong>: Familiarity with Cisco networking, Palo Alto firewalls, VMware ESXi, Nimble SANs, HP ProLiant servers, hybrid on-prem/cloud environments.</li><li><strong>Analytics & Monitoring</strong>: Develop real-time performance monitoring solutions (e.g., Power BI dashboards for HPC utilization).</li></ul><p><strong>Salary Range</strong>: $90,000 - $110,000</p><p><strong>Work Model</strong>: Hybrid in Corvallis, OR</p><p><strong>Benefits</strong>:</p><ul><li>Comprehensive Medical, Dental, Vision</li><li>Relocation Assistance</li><li>Generous PTO</li><li>Paid Holidays</li><li>Many More!</li></ul>
We are looking for a highly motivated and strategic Product Manager to join our team in Philadelphia, Pennsylvania. This Contract-to-Permanent position offers the opportunity to lead the development and management of innovative B2B physical goods, driving growth and market differentiation. If you have a passion for product lifecycle management, cross-functional collaboration, and delivering value to customers, this role is perfect for you.<br><br>Responsibilities:<br>• Oversee the full product lifecycle, including ideation, development, and launch, ensuring alignment with customer needs and market trends.<br>• Lead product launches and enhancements, focusing on innovation and cost optimization.<br>• Conduct competitive benchmarking to identify market opportunities and refine product positioning.<br>• Collaborate with manufacturing teams to implement quality improvements and cost-efficiency measures.<br>• Develop and manage demand forecasts, budgets, and assortment plans to support business goals.<br>• Partner with sales and marketing teams to deliver product training and enhance customer confidence.<br>• Optimize product presentation across digital platforms to enhance visibility and appeal.<br>• Analyze market trends and customer insights to shape go-to-market strategies.<br>• Monitor product quality and address any issues to maintain high standards and market leadership.<br>• Track category performance, identify growth opportunities, and ensure alignment with strategic objectives.
<p>Robert Half is currently seeking a Contract Network Engineer to join our client's IT department. As a Contract Network Engineer, you will play a vital role in the design, implementation, and maintenance of the organization's network infrastructure. This is a contract position offering an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design:</strong> Design and implement network infrastructure, including LAN, WAN, and data center networks, to meet the organization's requirements for performance, security, and scalability.</li><li><strong>Network Maintenance:</strong> Monitor and maintain network devices, including routers, switches, firewalls, load balancers, and wireless access points to ensure optimal performance and reliability.</li><li><strong>Security Implementation:</strong> Implement and manage network security measures, such as firewalls, intrusion detection systems, and VPNs, to protect the network from external threats.</li><li><strong>Network Troubleshooting:</strong> Diagnose and resolve network issues, perform network testing, and work with end-users to provide technical support for network-related problems.</li><li><strong>Capacity Planning:</strong> Evaluate network performance and capacity, making recommendations for upgrades or changes to accommodate the organization's growth.</li><li><strong>Documentation:</strong> Maintain accurate records of network configurations, changes, and updates to facilitate troubleshooting, auditing, and compliance.</li><li><strong>Vendor Collaboration:</strong> Collaborate with network equipment vendors and service providers to manage procurement, service agreements, and vendor relationships.</li><li><strong>Network Optimization:</strong> Identify opportunities for network optimization and cost reduction while maintaining or improving network performance.</li></ol><p><br></p>
We are looking for a talented Graphic Designer to join our team on a long-term contract basis in Miami, Florida. This role offers the opportunity to support our creative department with day-to-day design tasks and contribute to the development of impactful visual assets. Ideal candidates will bring a strong eye for design, technical expertise, and a collaborative spirit.<br><br>Responsibilities:<br>• Create and refine visually compelling designs for digital and print media, including brochures and promotional materials.<br>• Collaborate with team members to ensure branding consistency across all projects and campaigns.<br>• Utilize Adobe Creative Cloud tools, including Illustrator and Photoshop, to produce high-quality graphics.<br>• Manage multiple design projects simultaneously, adhering to deadlines and quality standards.<br>• Translate creative concepts into visuals that align with the company’s goals and messaging.<br>• Adapt existing designs for various formats and platforms as needed.<br>• Maintain organized files for design assets and project documentation.<br>• Stay up-to-date with design trends and tools to enhance creative outputs.<br>• Provide design support during high-volume periods, ensuring all daily needs are met efficiently.
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
<p>We are looking for a talented Graphic Designer to join our team on a long-term contract basis. This role involves creating visually compelling designs for web platforms and proposal materials, ensuring consistent branding and high-quality deliverables. Based in Orange County or San Diego this position offers the flexibility of remote and part-time work.</p><p><br></p><p>Responsibilities:</p><p>• Design and develop creative assets for websites, ensuring visual appeal and brand consistency.</p><p>• Craft engaging and detail-oriented graphics for proposals and presentations.</p><p>• Collaborate with stakeholders to understand project requirements and deliver tailored design solutions.</p><p>• Utilize Adobe Creative Cloud tools, including Photoshop and Illustrator, to produce high-quality designs.</p><p>• Create brochures and other marketing materials that align with organizational objectives.</p><p>• Manage multiple design projects simultaneously while adhering to deadlines.</p><p>• Ensure all work meets established brand guidelines and maintains a cohesive aesthetic.</p><p>• Stay updated on industry trends and incorporate innovative design techniques into projects.</p>
<p>Are you passionate about creating intuitive, engaging websites through sophisticated design and advanced development? If so, a client of ours based in Southfield, Michigan, is actively seeking an experienced Front-End Web Developer with WordPress expertise to enhance their online presence. </p><p> </p><p>As a consulting partner, your role is crucial in transforming the client’s existing website into a dynamic, interactive, and visually appealing platform that provides an optimal user experience. </p><p> </p><p>Responsibilities: </p><p> </p><p>Conceptualize and execute the client’s vision by blending creativity and technical acuity to improve the aesthetics and functionality of their existing website. </p><p>Design and implement new features and functionality in WordPress, considering all aspects of the user experience. </p><p>Coordinate with the client to understand specific needs, present design ideas, and deliver superior results on time. </p><p>Conduct website performance tests; ensure the website is optimized and user-friendly on all devices. </p>
We are looking for an experienced Full-Stack .NET Developer III to join our team in Allentown, Pennsylvania. This long-term contract position requires a proactive individual who thrives in dynamic environments and can navigate ambiguous requirements with confidence. The ideal candidate will bring strong technical expertise, exceptional communication skills, and a collaborative mindset to deliver innovative solutions.<br><br>Responsibilities:<br>• Interpret and refine ambiguous requirements to develop robust software solutions.<br>• Collaborate with business teams to identify optimal approaches and ensure clear communication across stakeholders.<br>• Lead and participate in Agile Scrum processes, applying assertive leadership to drive project success.<br>• Design and implement secure, scalable web applications using .NET Core and Entity Framework Core.<br>• Develop and integrate RESTful APIs and third-party web services using tools like Postman, SoapUI, and Fiddler.<br>• Utilize JavaScript frameworks such as Angular or React to enhance user interfaces and experiences.<br>• Implement serverless solutions on Microsoft Azure, leveraging services like App Services, Azure Functions, and Logic Apps.<br>• Optimize database performance through SQL Server tuning, indexing, and query cost analysis.<br>• Conduct unit and integration testing to ensure high-quality software delivery.<br>• Support CI/CD pipeline creation and management using Azure DevOps.
<p>We are seeking a motivated <strong>IT Support Specialist</strong> to join our team and provide hands-on technical support to end-users. The ideal candidate will have strong experience with Windows environments, Active Directory, PC builds, and ticketing systems. This role requires a proactive problem-solver who can balance technical expertise with excellent customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide first- and second-level support for end-users in a Windows environment.</li><li>Manage <strong>Active Directory</strong>, including user account setup, password resets, and group policy updates.</li><li>Perform <strong>PC builds, imaging, and deployment</strong> of new hardware.</li><li>Troubleshoot hardware, software, and network-related issues in a timely manner.</li><li>Log, track, and resolve issues using a <strong>ticketing system</strong> (Avanti experience a plus).</li><li>Document troubleshooting steps, processes, and solutions for knowledge-sharing.</li><li>Collaborate with team members to escalate complex issues and ensure resolutions.</li><li>Support IT projects, upgrades, and rollouts as needed.</li></ul><p><br></p>
<p>We are looking for an experienced Solutions Architect to join our team in Greater Cleveland, Ohio. In this role, you will design and implement cutting-edge ERP solutions tailored to the unique needs of manufacturing organizations. Your expertise will drive the integration of sophisticated modules and ensure seamless alignment with business goals.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement ERP solutions that address manufacturing-specific business requirements and integrate seamlessly with existing systems.</p><p>• Lead the planning, development, and deployment of manufacturing modules such as Materials Resource Planning </p><p>• Manage all phases of ERP transformation projects, ensuring high technical quality and adherence to deadlines.</p><p>• Collaborate closely with stakeholders across manufacturing, supply chain, and operations to gather and refine system requirements.</p><p>• Conduct workshops and training sessions to ensure user adoption and alignment with organizational objectives.</p><p>• Oversee the technical architecture to ensure compliance with best practices and industry standards.</p><p>• Provide strategic guidance on system optimization and resource planning to support operational efficiency.</p><p>• Troubleshoot and resolve complex issues during implementation to minimize disruptions.</p><p>• Ensure ERP solutions are scalable and adaptable to future organizational needs.</p>
<p>This is a long-term contract position requiring on-site work five days a week. In this role, you'll contribute to creating innovative designs for packaging and products while collaborating with licensors and adhering to their style guides.</p><p><br></p><p>Responsibilities:</p><p>• Develop visually compelling packaging and product designs that align with brand guidelines.</p><p>• Collaborate with licensors to ensure designs adhere to provided style guides.</p><p>• Utilize Adobe Illustrator and Photoshop to produce high-quality graphics and layouts.</p><p>• Contribute to the creation of a variety of SKUs, supporting the team’s objectives.</p><p>• Work closely with team members to brainstorm and execute creative ideas.</p><p>• Ensure all projects are completed within deadlines without requiring overtime.</p><p>• Maintain and organize design files and assets for efficient workflow.</p><p>• Adapt to evolving business models and product categories, such as paper goods and arts and crafts.</p><p>• Assist in expanding product lines, including dolls and stationery.</p><p>• Learn and grow through training opportunities provided by the team.</p>
<p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES </strong>include the following. Other related duties may be assigned.</p><p><br></p><p>· Utilizing Office 365 Admin portal to set up new users accounts, email profiles, and access permissions.</p><p>· Respond to help desk tickets and provide first-level technical support via phone, email, or in person</p><p>· Troubleshoot and resolve hardware, software, printer and network issues.</p><p>· Assist with installation and configuration of computer systems and applications.</p><p>· Maintain and monitor computer systems, printers, and peripheral devices.</p><p>· Document issues, solutions, and updates in the ticketing system.</p><p>· Follow standard operating procedures and escalate complex issues when necessary.</p><p>· Support onboarding/offboarding processes for employees.</p><p>· Perform routine system checks and updates.</p><p><br></p>
<p>Robert Half is seeking a <strong>Senior Data/BI Analyst (Contractor)</strong> to support a <strong>Finance & Accounting</strong> organization based in Seattle WA. This role involves<strong> driving automation/reporting through Power BI, Alteryx, and Excel workflows</strong>. The position is <strong>Remote</strong>, and is a <strong>6-month contract</strong> opportunity.</p><p> </p><p>Apply today!</p><p> </p><p><strong>Job Details</strong></p><ul><li><strong>Schedule:</strong> Flexible hours</li><li><strong>Duration:</strong> 6-month contract </li><li><strong>Location:</strong> Remote </li></ul><p> </p><p><strong>Job Responsibilities</strong></p><ul><li>Build and maintain <strong>Power BI dashboards</strong> (25+ dashboards planned) to support financial reporting and investment account visibility.</li><li>Automate manual <strong>Excel workflows</strong> (journal entries, reconciliations, cadency reporting) using Alteryx and Power Query.</li><li>Partner with finance and IT/development teams to design, document, and deliver process improvements and automation.</li><li>Deliver 200–300 prioritized automation/reporting solutions out of ~700 total in scope.</li><li>Support <strong>remediation projects</strong> and ensure dashboards and data pipelines are accurate, sustainable, and client-facing.</li><li>Gather requirements from finance journal teams, document SOPs, and translate business needs into technical solutions.</li><li>Coach and upskill finance team members on adoption of more technical, automated processes.</li></ul><p><br></p>
<p>We are proactively recruiting for <strong>Tier II Help Desk Technicians</strong> to support future IT projects and long-term client needs. These positions serve as the escalation point for Tier I, providing a higher level of technical troubleshooting and user support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage tickets escalated from Tier I technicians, ensuring timely resolution</li><li>Troubleshoot and resolve advanced issues with operating systems, hardware, and enterprise applications</li><li>Support Active Directory, Office 365 administration, and user account management</li><li>Provide guidance, mentorship, and training to Tier I staff</li><li>Collaborate with IT teams to improve processes and recommend solutions</li></ul>
<p>We are seeking a detail-oriented and analytical Vulnerability Analyst to join a cybersecurity team. This role is responsible for identifying, assessing, and helping remediate security vulnerabilities across systems, networks, and applications. The ideal candidate will have a strong understanding of threat landscapes, vulnerability management tools, and risk mitigation strategies.</p>
