<p><strong><u>Responsibilities:</u></strong></p><ul><li>Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities.</li><li>Lead and facilitate requirements-gathering sessions with stakeholders.</li><li>Translate business requirements into detailed functional and non-functional specifications.</li><li>Develop and maintain business requirement documents, process flows, and use cases.</li><li>Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives.</li><li>Create and manage Jira stories and tasks, ensuring traceability to business objectives.</li><li>Conduct gap analysis and impact assessments for proposed changes.</li><li>Collaborate with QA teams to define test plans and support UAT activities.</li><li>Analyze and document system integrations within the insurance ecosystem.</li><li>Monitor and evaluate implemented solutions to ensure they meet business needs.</li><li>Provide post-implementation support and continuous improvement recommendations.</li><li>Mentor junior analysts and contribute to best practices in business analysis.</li></ul><p><br></p>
<p>Ready to shape the future of software quality? Join our innovative team as a <strong>talented Quality Assurance Engineer</strong>! This isn't just a contract; it's a chance to make a significant impact, driving the reliability and performance of our cutting-edge software systems. We're looking for a passionate individual ready to take ownership and collaborate with brilliant minds.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Architect and evolve our automated testing landscape using the power of Java and Selenium, ensuring flawless user experiences.</li><li>Become a performance guru! Dive deep with tools like JMeter to pinpoint bottlenecks and optimize system responsiveness.</li><li>Forge strong partnerships with external development teams, weaving quality into the fabric of our collaborative projects.</li><li>Master the art of continuous integration by implementing and managing automation powerhouses like Azure DevOps Pipelines.</li><li>Lead the charge on quality assurance initiatives, driving projects to successful completion with your expertise and vision.</li><li>Transform test results into actionable insights, communicating your findings clearly and influencing key decisions.</li><li>Revolutionize our integration testing processes, boosting efficiency and maximizing the impact of our quality efforts.</li><li>Be the voice of quality, collaborating seamlessly with cross-functional teams to achieve shared goals.</li></ul><p><strong>Why You'll Thrive Here:</strong></p><ul><li><strong>Growth & Impact:</strong> This is a long-term opportunity to truly shape our quality practices and see the tangible results of your contributions.</li><li><strong>Autonomy & Ownership:</strong> You'll have the freedom to lead and innovate, making a real difference without constant oversight.</li><li><strong>Cutting-Edge Tech:</strong> Work with the latest tools and technologies, including Java, Selenium, JMeter, and Azure DevOps.</li><li><strong>Collaborative Culture:</strong> Join a supportive and dynamic team where your ideas are valued and collaboration is key.</li><li><strong>Location Perks:</strong> Remote!</li></ul><p><br></p>
We are looking for a detail-oriented IT Applications Analyst to join our team in Cincinnati, Ohio. This long-term contract position involves managing data governance processes, utilizing advanced tools to analyze and interpret data, and supporting business intelligence initiatives. The ideal candidate will have experience with data analysis, BusinessObjects technologies, and a strong understanding of Microsoft SQL.<br><br>Responsibilities:<br>• Analyze, interpret, and manage data to support decision-making and business objectives.<br>• Develop and maintain data governance frameworks to ensure data integrity and compliance.<br>• Utilize Microsoft SQL to write complex queries and optimize database performance.<br>• Implement and support BusinessObjects technologies to enhance reporting and data visualization.<br>• Collaborate with cross-functional teams to design and support business intelligence solutions.<br>• Conduct thorough data analysis to identify trends and patterns that inform strategic decisions.<br>• Manage data models using tools like Erwin Data to ensure consistency and accuracy.<br>• Troubleshoot issues related to data systems and provide timely resolutions.<br>• Create and maintain comprehensive documentation for data governance processes and BI tools.<br>• Train and guide team members on best practices for data analysis and governance.
We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products.<br><br>Responsibilities:<br>• Configure and test solutions to ensure they meet client requirements<br>• Act as a project manager for solution delivery, overseeing the project from inception to completion<br>• Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features<br>• Identify opportunities for account growth and upsell services by showcasing the value we provide<br>• Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients<br>• Communicate solutions to clients clearly through various communication channels<br>• Collaborate with product and engineering teams to troubleshoot and resolve implementation issues<br>• Continuously expand product knowledge and stay updated on emerging technologies<br>• Develop project scopes by gathering technical requirements and understanding timelines and deliverables<br>• Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.
We are looking for an experienced Information Security Analyst to help safeguard our organization’s digital assets and ensure compliance with cybersecurity standards. This role involves implementing security protocols, monitoring systems for vulnerabilities, and collaborating with teams to strengthen overall data protection. Based in Santa Rosa, California, this position offers the opportunity to play a pivotal role in maintaining a secure digital environment.<br><br>Responsibilities:<br>• Develop and implement information security policies and procedures to protect sensitive data and systems.<br>• Monitor and analyze systems for potential vulnerabilities, threats, and breaches.<br>• Collaborate with teams to ensure compliance with cybersecurity regulations and best practices.<br>• Perform regular risk assessments and audits to identify areas for improvement.<br>• Manage governance, risk, and compliance (GRC) frameworks to align with organizational objectives.<br>• Oversee database security measures and ensure proper access controls are in place.<br>• Utilize SIEM tools to track and respond to security incidents effectively.<br>• Provide guidance on cybersecurity governance and privacy standards.<br>• Conduct training sessions to raise awareness about security protocols and practices.<br>• Evaluate and integrate security solutions for SaaS platforms and networking systems.
<p>Position: IT INFRASTRUCTURE SUPPORT ANALYST - Skills ranging from desktop, hardware, software, networking, systems and more</p><p>Location: Territory includes: Iowa City, Cedar Rapids, Muscatine, Iowa</p><p><strong>Salary: $50,000 - 65,000 + FULL BENEFITS + COMPANY CAR</strong></p><p><br></p><p>*** For immediate and confidential consideration, please send a message to Shawn M Troy - Technology Practice Director with Robert Half - on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</p><p><br></p><p>Robert Half is looking for an IT INFRASTRUCTURE SUPPORT ANALYST professionals for a permanent direct hire full time position for the Cedar Rapids - Iowa City - Muscatine Corridor <strong>(this would be your territory using a COMPANY CAR!)</strong> This individual will work for a small to medium sized client company who is a leader in their space.</p><p><br></p><p>In this role you will apply your array of IT Infrastructure support and trouble-shooting skills ranging from desktop, hardware, software, networking, systems and more. Tremendous opportunity to continue to grow your IT career, learn more, be supported and obtain excellent compensation + <strong>full benefits + company car, no overnight travel. This position is core business hours, Monday thru Friday.</strong></p><p><br></p><p>It is a perfect time to bring your expertise to this IT INFRASTRUCTURE SUPPORT ANALYST within the Muscatine, Iowa City, and Cedar Rapids, IA area. You will be a part of a thriving and stable organization and have the opportunity advancement and growth. Exceptional benefits!</p><p><br></p><p>Requirements:</p><p>• Consideration given to candidates with degree and 1+ year experience to non-degree candidates with 3+ years or more of experience in prior desktop support, network and or system experience:</p><p>○ Windows XP/7/10, Server 2003 - 2016, DNS, CHCP, LAN, Networking, routers, switches, desktop support, hardware, software, other</p><p>• Must be self-directed, continuous learner, with good customer service skills</p><p>• Clean driving record and ability to pass a background check</p><p><br></p><p><br></p><p>*** For immediate and confidential consideration, please send a message to Shawn M Troy on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 319-362-8606 or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***We are looking for an experienced Desktop Support Analyst to join our team in Muscatine, Iowa. In this role, you will provide technical support for a variety of IT systems, including desktop hardware, software, and networking solutions. This position offers an excellent opportunity to develop your career in a stable and supportive environment, with competitive compensation and benefits.</p>
<p>Are you a driven professional looking to make an impact in a dynamic and collaborative environment? We are seeking an experienced <strong>Senior Business Analyst</strong> to support and optimize our internal business processes, with a focus on Salesforce enhancements within key business functions. If you're passionate about leveraging technology to drive operational success and enjoy working with cross-functional teams, this role may be a perfect fit for you.</p><p><br></p><p><strong>Summary</strong></p><p>As a Senior Business Analyst, you will act as a strategic partner to internal teams, gathering and analyzing functional and non-functional requirements for internal products, processes, and strategies. This role primarily centers on customizations and enhancements to Salesforce solutions across sales, account management, client support, contracts, and finance operations.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Collaborate with leadership to understand strategic goals, business objectives, and team interactions with Salesforce.</li><li>Support functional business analysts by resolving complex Salesforce lead-to-cash issues.</li><li>Evaluate how new go-to-market models impact Salesforce lead-to-cash processes.</li><li>Identify operational bottlenecks and gather business requirements for Salesforce improvements.</li><li>Collect end-user feedback to facilitate continuous product enhancement.</li><li>Develop and align Salesforce enhancement roadmaps with organizational objectives.</li><li>Partner with Information Systems teams to conduct user acceptance testing and make release readiness decisions.</li><li>Build strong relationships across functions and align updates with other team members’ initiatives.</li><li>Support ad hoc projects and contribute to additional strategic initiatives as needed.</li></ul><p><br></p>
<p>We are looking for a skilled <strong>Systems Administrator</strong> to oversee and maintain the reliability, security, and efficiency of our IT infrastructure. Based in Davenport, Iowa, this role is integral to ensuring seamless system operations and supporting organizational growth through technology. The ideal candidate will demonstrate expertise in server management, troubleshooting, and implementing robust security measures. Interested? Call 319-362-8606 or email your resume directly to Shania Lewis - Recruiting Manager/ Robert Half (additional information is on LinkedIn). Let's talk! </p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Administer and maintain both physical and virtual servers to ensure high performance and continuous availability.</p><p>• Monitor and resolve system and network issues to prevent downtime and enhance reliability.</p><p>• Implement and manage security protocols, including firewalls, antivirus software, and access control systems.</p><p>• Perform routine system maintenance, updates, and backups to safeguard data and ensure regulatory compliance.</p><p>• Plan, test, and execute system upgrades and migrations to improve infrastructure capabilities.</p><p>• Create and maintain detailed documentation of system configurations, operational procedures, and incident resolutions.</p><p>• Collaborate with various departments to address IT infrastructure needs and provide technical support.</p><p>• Assess and recommend hardware and software solutions to optimize system performance and scalability.</p><p>• Ensure adherence to both internal IT policies and external regulations to maintain compliance.</p>
<p>We are on the lookout for a Data Engineer in Basking Ridge, New Jersey. (1-2 days a week on-site*) In this role, you will be required to develop and maintain business intelligence and analytics solutions, integrating complex data sources for decision support systems. You will also be expected to have a hands-on approach towards application development, particularly with the Microsoft Azure suite.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Develop and maintain advanced analytics solutions using tools such as Apache Kafka, Apache Pig, Apache Spark, and AWS Technologies.</p><p>• Work extensively with Microsoft Azure suite for application development.</p><p>• Implement algorithms and develop APIs.</p><p>• Handle integration of complex data sources for decision support systems in the enterprise data warehouse.</p><p>• Utilize Cloud Technologies and Data Visualization tools to enhance business intelligence.</p><p>• Work with various types of data including Clinical Trials Data, Genomics and Bio Marker Data, Real World Data, and Discovery Data.</p><p>• Maintain familiarity with key industry best practices in a regulated “GXP” environment.</p><p>• Work with commercial pharmaceutical/business information, Supply Chain, Finance, and HR data.</p><p>• Leverage Apache Hadoop for handling large datasets.</p>
Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. 2. Take responsibility for projects and solutions within the larger business initiative. 3. Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace. 4. Enable faster and smarter business processes and develop analytics for meaningful insights. 5. Work with internal and external partners to communicate project status, activities, and achievements. 6. Perform server administration tasks (ex: user/group, security permissions, group policies, print services), research event-log warnings and errors, and monitor resources to ensure that systems architecture components work together seamlessly. 7. Monitor data-center health using existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. 8. Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments. 9. Experience with VMWs required. 10. Experience with cloud technology, especially Azure, AWS & Google Cloud 11. Assist the help desk and other teams with troubleshooting to identify root cause and provide technical support when needed. 12. Perform routine and scheduled audits of all systems, including backups. 13. Patch management. 14. Systems installation and configuration. 15. Performance monitoring. 16. Regular and reliable attendance expected.
<p>About the Role</p><p>The Project Manager will lead the planning, coordination, and execution of software and infrastructure projects, managing scope, schedule, budget, risks, and vendor relationships. This role requires strong experience in power marketing, energy trading, and risk management platforms, as well as a proven track record of delivering complex IT/OT projects in the utility sector.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead full RFP process with Procurement, from solicitation to contract execution</li><li>Manage project lifecycle from initiation through cutover and stabilization</li><li>Develop and maintain project plans, schedules, budgets, and resource allocations</li><li>Direct vendors to ensure delivery of contracted scope, schedule, and quality</li><li>Coordinate cross-functional teams including Power Marketing, Risk, IT, and vendors</li><li>Oversee SIT, UAT, cutover planning, and operational readiness</li><li>Maintain risk, issue, and change control logs; ensure compliance with regulatory standards</li><li>Provide clear, timely reporting to stakeholders and leadership</li></ul><p><br></p>
We are looking for an ERP/CRM Developer to design and implement cutting-edge solutions using Microsoft 365 technologies. This role focuses on streamlining internal workflows and enhancing collaboration by leveraging tools such as the Microsoft Power Platform, SharePoint Online, and AI-driven Copilot features. The position is based in Henderson, Nevada, and offers the opportunity to work closely with cross-functional teams in a dynamic environment.<br><br>Responsibilities:<br>• Develop and maintain automated workflows using Power Automate to streamline approvals, notifications, and data synchronization across systems.<br>• Build custom applications using Power Apps, including both canvas and model-driven apps, to address specific business needs.<br>• Design and customize SharePoint Online sites and pages to improve team collaboration and project management.<br>• Create and integrate AI-powered Copilot agents and flows to automate tasks and enhance user productivity.<br>• Manage and configure connectors to integrate Microsoft 365 solutions with external systems, databases, and APIs, ensuring adherence to IT security standards.<br>• Enforce governance standards for low-code solutions, including environment management and approval workflows for new tools.<br>• Test and document all solutions to ensure reliability, while also providing training and user guides for employees.<br>• Monitor the performance of deployed solutions, troubleshoot issues, and update tools as new Microsoft 365 features become available.<br>• Collaborate with business teams to gather requirements and translate them into effective technical solutions.
<p>Thriving healthcare company is looking to hire a HRIS Analyst with proven experience. As the HIRS Analyst, you will be responsible for managing and maintaining the organization’s HR systems, ensuring accurate data management, reporting, and system functionality. </p><p><br></p><p>How you will make an impact</p><ul><li>Administer HRIS platforms, ensuring data stability and accuracy.</li><li>Troubleshoot and remediate system issues, involving IT or vendors when necessary.</li><li>Oversee and manage employee data within the HRIS.</li><li>Generate and analyze standard and custom reports for HR and leadership.</li><li>Develop dashboards to monitor key HR metrics such as turnover, headcount, and performance.</li><li>Collaborate with HR and business leaders to identify and implement HRIS process improvements.</li><li>Ensure system settings and roles are configured to maintain security and compliance with company policies. </li><li>Stay informed on HR technology trends and best practices to optimize systems for business needs.</li><li>Provide training and support for HRIS users.</li></ul>
We are looking for a skilled Network Communications Engineer II to join our team in Bedford, Ohio. In this role, you will apply your technical expertise to design, manage, and troubleshoot network infrastructure, ensuring seamless connectivity and efficient communication across systems. This position offers the opportunity to work on cutting-edge technology and collaborate with professionals to optimize network performance.<br><br>Responsibilities:<br>• Design, implement, and maintain secure and efficient network infrastructures.<br>• Configure and manage Cisco routers, switches, and wireless systems to support organizational needs.<br>• Monitor and troubleshoot Palo Alto Networks firewalls to ensure optimal security and performance.<br>• Collaborate with cross-functional teams to address network challenges and deliver user-friendly solutions.<br>• Apply knowledge of VLANs, subnetting, and VoIP to enhance network functionality.<br>• Oversee the operation and control of telecommunications systems, ensuring reliability and scalability.<br>• Provide technical expertise to support data center infrastructure projects.<br>• Conduct periodic network assessments to identify areas for improvement and implement upgrades.<br>• Travel occasionally, up to 20%, to support network deployments and maintenance at various locations.
<p><strong>Position Summary</strong></p><p>The Linux Systems & Automation Engineer is responsible for maintaining and improving core IT infrastructure with a focus on Linux environments, automation, and system reliability. This role involves configuring and supporting servers, virtualization platforms, containers, and related technologies, as well as developing automation workflows to streamline daily operations. The position also supports security, monitoring, and compliance activities, while collaborating with other IT staff and end users.</p><p><br></p><p><strong>Key Highlights</strong></p><ul><li>Permanent Hire role </li><li>Salary Range: $80-90,000/year</li><li>Hybrid work schedule in Madison, WI</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Administer Linux systems, primarily Ubuntu, including file system management, user permissions, log analysis, and network configuration.</li><li>Build, deploy, and troubleshoot containers in development and production environments.</li><li>Support virtualization platforms such as VMware ESXi and Nutanix, monitoring resource utilization and ensuring system availability.</li><li>Develop and maintain automation scripts and workflows using tools such as Python, PowerShell, Ansible, and Git.</li><li>Assist with security operations including alert response, ticket resolution, and remediation tasks.</li><li>Configure and maintain Microsoft servers and services including DNS, DHCP, and related protocols.</li><li>Participate in backup and recovery processes, patch management, and system monitoring.</li><li>Document system configurations, procedures, and troubleshooting steps.</li><li>Contribute to compliance and audit reviews through log analysis, access validation, and process verification.</li><li>Provide technical support to users, including troubleshooting, ticket handling, and after-hours on-call responsibilities.</li></ul><p><br></p>
<p><strong>Job Title: Field Systems Engineer – IT Infrastructure & Client Services</strong></p><p><br></p><p><strong>Overview:</strong></p><p>Robert Half is seeking a tech-savvy, solutions-oriented Field Systems Engineer who thrives in client-facing environments and enjoys building strong, long-term relationships through technical excellence. This role offers a unique mix of on-site support, systems engineering, and strategic consulting in a managed services environment. You'll be guiding clients through infrastructure modernization, cybersecurity enhancement, and cloud transformation.</p><p><br></p><p><strong>This is a Direct/Permanent Hire position, that will require a hybrid in-office schedule.</strong></p><p><strong>Travel to local clients is required. Must have a valid driver's license and active insurance policy.</strong></p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Act as the primary technical contact for a portfolio of business clients, managing all aspects of their IT systems.</li><li>Architect, configure, and support a range of systems including servers, network gear, firewalls, and data protection tools.</li><li>Plan and execute server transitions, network refreshes, and virtualization rollouts using Hyper-V or VMware.</li><li>Deploy and manage cloud platforms like Microsoft 365, Azure, and SharePoint.</li><li>Offer advanced troubleshooting for escalated service tickets beyond the helpdesk or remote operations center.</li><li>Conduct regular system audits, performance assessments, and preventive maintenance tasks.</li><li>Recommend and implement security solutions, including MFA, EDR, and compliance support across HIPAA, PCI, and other frameworks.</li><li>Participate in technical planning sessions with client stakeholders to align IT strategy with business goals.</li><li>Contribute to internal process improvements and stay on top of evolving tech stacks and industry best practices.</li></ul><p><br></p>
<p>We are seeking a meticulous and passionate Software QA Tester to join our dynamic technology team in Jacksonville, FL. As a Software QA Tester, you will play a crucial role in ensuring the quality and reliability of our software products. You will be responsible for designing, developing, and executing test plans and test cases, identifying and documenting defects, and collaborating with development teams to deliver high-quality software that exceeds user expectations. </p><p><br></p><p>Responsibilities:</p><p>Thoroughly analyze software requirements and technical specifications to develop comprehensive test plans and test cases.</p><p>Execute various types of testing, including functional, integration, regression, system, and performance testing.</p><p>Identify, document, and track software defects using bug tracking systems (e.g., Jira, Bugzilla).</p><p>Collaborate closely with developers, product managers, and other stakeholders to understand software functionality and resolve issues.</p><p>Develop and maintain automated test scripts using testing tools and frameworks (e.g., Selenium, JUnit, TestNG, Cypress - specify relevant tools).</p><p>Perform manual testing when necessary to cover areas not suitable for automation.</p><p>Analyze test results and provide clear and concise reports on software quality.</p><p>Participate in sprint planning, daily stand-ups, and other agile ceremonies.</p><p>Contribute to the continuous improvement of our testing processes and methodologies.</p><p>Stay up-to-date with the latest industry trends and best practices in software quality assurance.</p>
<p>We are looking for an experienced Software Developer to join our team on a long-term contract basis in Southern California. This position requires a strong background in automotive industry processes, particularly in ordering logistics and sales applications. The role involves supporting and enhancing auto sales applications, making it essential for candidates to have deep technical expertise and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Provide ongoing support and enhancements for auto sales applications, ensuring seamless functionality.</p><p>• Collaborate with cross-functional teams to design and implement solutions for complex business requirements.</p><p>• Utilize expertise in stored procedures, DB2, MQ, and enterprise-grade environments to develop and maintain software systems.</p><p>• Analyze and troubleshoot application issues, delivering timely resolutions.</p><p>• Create and maintain technical documentation for application processes and enhancements.</p><p>• Leverage XML, JSON, and EDI technologies to support integration and data exchange.</p><p>• Participate in ad hoc travel as project demands arise.</p><p>• Work onsite four days a week to ensure effective collaboration with team members.</p><p>• Utilize the Microsoft Office Suite, including Excel, Word, PowerPoint, and Visio, to create project deliverables and reports.</p><p>• Contribute to the development of large, complex application projects to meet organizational goals.</p>
<p>We are looking for a skilled IT Systems Engineer/Administrator to join our team in Tampa, Florida. This Contract-to-permanent position offers an exciting opportunity to work on advanced system architectures, cloud services, and security solutions. The ideal candidate will play a key role in designing, administering, and maintaining enterprise-level systems while ensuring optimal performance and security.</p><p><br></p><p>If applying, please note any combination of these skills at proficiency and experience level will be the candidates selected for interview:</p><p><br></p><p>Linux + Storage and/or VMware</p><p>Linux + Devops</p><p>Windows + Storage and VMware</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and administer Active Directory (AD) systems, including enterprise-level architecture and Group Policy management.</p><p>• Manage and maintain Microsoft Azure cloud services infrastructure, including Microsoft Entra ID solutions.</p><p>• Oversee the administration of Microsoft 365 (M365), ensuring seamless functionality and user support.</p><p>• Architect and support virtual environments using advanced virtualization technologies.</p><p>• Configure, manage, and optimize Amazon Web Services (AWS) and other cloud computing platforms.</p><p>• Administer security information and event management (SIEM) solutions to enhance system security.</p><p>• Develop and execute system installations, configurations, troubleshooting, and performance tuning.</p><p>• Conduct routine security audits and compliance scans to ensure system integrity.</p><p>• Research and introduce innovative technologies to improve system efficiency and capabilities.</p><p>• Provide mentorship and guidance to team members while documenting technical processes and procedures.</p>
We are looking for a knowledgeable and proactive Cyber Security Lead to oversee the design and implementation of security measures that protect critical systems and data. Based in The Woodlands, Texas, this role will focus on enhancing network security and ensuring compliance with industry standards. The ideal candidate will bring expertise in firewall technologies, configuration management, and cyber security best practices.<br><br>Responsibilities:<br>• Manage the deployment and maintenance of firewall solutions, including Checkpoint and Cisco ASA, to ensure robust network security.<br>• Design and implement cyber security strategies that align with organizational goals and regulatory requirements.<br>• Conduct regular security assessments and audits to identify vulnerabilities and recommend corrective actions.<br>• Oversee configuration management processes to maintain system integrity and prevent unauthorized access.<br>• Collaborate with cross-functional teams to develop and enforce security policies and procedures.<br>• Provide technical guidance and training to team members on cyber security tools and techniques.<br>• Stay updated on emerging cyber threats and technologies, adapting security measures as needed.<br>• Respond to security incidents promptly, performing root cause analysis and implementing solutions to prevent recurrence.<br>• Monitor network traffic and system logs to detect and mitigate potential security breaches.<br>• Ensure compliance with all relevant standards and frameworks, such as NIST and ISO 27001.
<p>The AV Account Manager will also be responsible for opportunity management, reporting to the SVP of Sales. He/she is expected to independently and actively seek new clients. While referrals are common, Account Managers are responsible for "filling the sales funnel" on their own and are held accountable for their own prospecting and sales efforts.</p><p>Notwithstanding the independence for prospecting and sales, Account Managers work collaboratively with each other as well as with Marketing, Operations, Finance and other teams to facilitate being able to deliver comprehensive solution proposals to the potential client.</p><p>Primary functions of the AV Account Manager include but are not limited to:</p><p>• Pursue audio visual integration business opportunities for AVX within enterprise corporate space, as well as other potential growth markets. This is accomplished through cold or referred sales calls and meetings, active networking and inquiry, etc.</p><p>• Identify client needs, select appropriate products and solutions to meet or exceed those needs, and propose solutions for client. Deliver and perform follow up activities as needed.</p><p>• Cultivate client relationships by being both responsive and proactive with the client’s key stakeholders.</p><p>• Input customer information into the organization’s client management platform to ensure accurate records and efficient communication between sales staff and company departments.</p><p>• Update sales funnel records (sales stages such as lead follow up, quoting, order processing, etc.) in organization’s client management platform to ensure and report on up-to-date sales forecasts/projections.</p><p>• Document orders accurately to best enable logistics and follow up to ensure timely and effective processing. Collaborate with team for alternative plans if necessary.</p><p>• Working collaboratively others, identify alternative solutions for the client should original ideas/products/solutions not be available.</p><p>• Working collaboratively with service teams, help identify new products/solutions for previous clients who may be facing obstacles due to products obsolescing.</p><p>Account Managers are often required to meet with potential or current clients out of the office, so they are expected to have reliable and business appropriate transportation, proof of valid driver's license and insurance, and a clean driving record.</p><p>Requires pre-employment drug testing, criminal background screening and reference checking; successful candidates will have satisfactory results in all three of those areas.</p><p>If you want to be a part of this dynamic industry and build your career with a company worthy of your talent, the Senior VP of Sales would love to meet you!</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Bilingual Spanish Customer Service Representative to join our team in Torrance, California. In this Contract to permanent position, you will play a pivotal role in ensuring exceptional service and support to our customers while representing our company values. This role provides an opportunity to showcase your problem-solving skills, technical product knowledge, and passion for customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company’s values and culture through clear, detail-oriented, and empathetic communication.</p><p>• Build and maintain strong relationships with customers, ensuring their needs are understood and met.</p><p>• Assist in promoting and selling products or services by recommending suitable options based on customer preferences.</p><p>• Accurately record customer information and inquiry details in company databases.</p><p>• Develop technical expertise about products to address and resolve customer issues effectively.</p><p>• Manage and resolve customer complaints with a calm, courteous, and solution-oriented approach.</p><p>• Participate in product and skill training sessions, passing required assessments to enhance service delivery.</p><p>• Share relevant feedback and observed customer trends with management to improve processes.</p><p>• Maintain consistent attendance and flexibility to work variable schedules, including occasional weekend shifts.</p>
<p>We are looking for a skilled Data Operations Analyst to join our team in Sarasota, Florida. This is a Contract to permanent position where you will play a pivotal role in analyzing performance data, developing dashboards, and supporting strategic decision-making processes. The ideal candidate will have strong expertise in business intelligence tools and a proven ability to manage data quality and reporting initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Lead the creation and management of Power BI dashboards to deliver data insights and support operational improvements.</p><p>• Analyze complex datasets to identify trends, gaps, and opportunities for enhancing business processes.</p><p>• Coordinate the development of performance metrics and collaborate with division managers to ensure data-driven decision-making.</p><p>• Conduct research and provide strategic recommendations to support long-term departmental goals.</p><p>• Oversee records management and ensure compliance with relevant statutes and policies.</p><p>• Develop and implement communication strategies to ensure transparency and accessibility of departmental information.</p><p>• Prepare detailed reports, presentations, and technical documents for stakeholders and leadership teams.</p><p>• Manage special projects and departmental initiatives, ensuring timely delivery and alignment with organizational objectives.</p><p>• Collaborate cross-functionally to facilitate innovation and continuous process improvement.</p><p>• Evaluate policies and procedures to enhance efficiency, consistency, and adherence to administrative guidelines.</p>
<p><strong>Overview</strong></p><p>The Software Developer will be responsible for building, maintaining, and improving internal applications that support daily business operations. This role involves working with multiple technologies, collaborating with cross-functional teams, and ensuring systems remain efficient and reliable.</p><p><br></p><p><b>This is a Permanent Hire role that will require a hybrid work schedule.</b></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Develop and support in-house applications using PHP, SQL, JavaScript, HTML, and CSS.</li><li>Design and refine database queries, stored procedures, and data models to ensure accuracy and performance.</li><li>Work with operational teams to understand requirements and deliver effective, scalable solutions.</li><li>Partner with fellow developers to maintain coding standards and system consistency.</li><li>Diagnose and resolve technical issues across applications, ensuring minimal downtime for business-critical systems.</li><li>Contribute to code reviews, documentation, and version control processes.</li><li>Generate system reports and dashboards using SQL-based reporting tools.</li><li>Apply best practices for security, stability, and performance in both code and database environments.</li></ul><p><br></p>
We are looking for an experienced Executive Assistant to provide high-level support to C-suite executives in a dynamic and fast-paced environment. This role requires exceptional organizational skills, technical proficiency, and a proactive approach to managing executive operations. Based in Dallas, Texas, you will play a pivotal role in ensuring seamless communication and workflow between executives, investors, and stakeholders.<br><br>Responsibilities:<br>• Manage day-to-day executive operations, including scheduling, travel arrangements, inbox organization, and meeting preparation.<br>• Act as the primary point of contact for prioritizing and triaging communications with discretion and efficiency.<br>• Collaborate with the Chief of Staff to coordinate stakeholder communications, monitor project timelines, and facilitate follow-ups.<br>• Track action items and deadlines related to executive initiatives to ensure timely completion.<br>• Develop and refine workflows, leveraging AI tools to streamline scheduling and information flow.<br>• Document and optimize operational processes to support scalability and enhance efficiency.<br>• Analyze financing trends and market activities to provide insights and identify opportunities.<br>• Prepare materials and assist with investor communications, board meetings, and high-level stakeholder engagements.<br>• Organize strategic events such as leadership retreats, investor gatherings, and executive-led sessions.<br>• Support research, drafting, and cross-functional collaboration on special projects to drive organizational alignment.
