<p>Key Responsibilities:</p><p>• Network Design and Implementation: Plan, deploy, and optimize modern Cisco network architecture, including Cisco ISE and Cisco 9800 Series Wireless Controllers, ensuring secure, high-performing, and scalable network solutions.</p><p>• SD-WAN Expertise: Support, monitor, and enhance SD-WAN technologies to improve connectivity and operational efficiency across multiple sites.</p><p>• Network Security: Collaborate with IT and security teams to maintain data security and compliance, ensuring adherence to healthcare regulations (e.g., HIPAA).</p><p>• Project Management: Lead end-to-end network initiatives, from design and deployment to testing and documentation. Effectively manage stakeholder communications and timelines.</p><p>• Troubleshooting and Maintenance: Monitor network performance and resolve issues proactively to minimize downtime and disruptions.</p><p>• Documentation and Reporting: Produce and maintain clear, concise documentation on network configurations, processes, and updates.</p><p>• Collaboration and Support: Work with cross-functional teams, including IT support staff, clinical teams, and external vendors, to meet organizational needs and goals.</p>
We are looking for a detail-oriented Business Analyst I to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will act as a bridge between business units and IT, ensuring that technical solutions align with business needs. This position requires a strong understanding of business processes and IT systems, as well as the ability to translate business requirements into actionable technical specifications.<br><br>Responsibilities:<br>• Serve as the primary liaison between business units and IT teams to ensure effective communication and alignment of goals.<br>• Analyze business operations to identify strengths, weaknesses, and opportunities for process automation.<br>• Assist in the redesign and documentation of business processes to support the implementation of new technologies.<br>• Translate high-level business requirements into detailed functional specifications for IT development.<br>• Manage and document changes to business requirements and functional specifications throughout the project lifecycle.<br>• Educate IT teams on business strategies and objectives to ensure technology solutions support organizational goals.<br>• Facilitate negotiations and agreements between business stakeholders and IT teams from initial requirements gathering to final implementation.<br>• Stay updated on technological trends to propose innovative solutions that enhance business competitiveness.<br>• Provide recommendations on build-versus-buy decisions for technology solutions.<br>• Collaborate with cross-functional teams to ensure successful project delivery and system integration.
IT Systems Support Specialist<br>We are seeking an energetic, customer-focused, and self-starting professional to support the efficiency and effectiveness of IT systems for end users and internal processes. This is an excellent opportunity for someone with 1–3 years of experience in IT systems support—or someone looking to grow into the role. We are willing to train the right candidate.<br><br>Key Attributes<br>Strong communication skills with the ability to explain technical concepts to non-technical users<br>A collaborative mindset and a commitment to creating a positive team environment<br>Detail-oriented with strong analytical and troubleshooting skills<br>Primary Responsibilities<br>System Support (65%)<br>Own and resolve less complex system support tickets and inquiries in alignment with SLAs<br>Collaborate with internal IT teams, vendors, and business partners to debug, build, and test system fixes or enhancements<br>Serve as a liaison between vendors and business partners<br>Maintain documentation including instruction manuals and knowledge base materials<br>Participate in system testing (functional, integration, UAT) including planning, execution, and reporting<br>Support audit compliance and cybersecurity initiatives<br>Provide metrics and reporting on system performance and issue resolution<br>Project Management (25%)<br>Assist in managing cross-functional IT projects and initiatives<br>Support requirements gathering and documentation of SMART goals<br>Coordinate testing activities and ensure timely milestone completion<br>Communicate project updates to stakeholders and leadership<br>Promote positive team dynamics and stakeholder relationships<br>Business Process Support (10%)<br>Learn stakeholder operations and software systems to provide effective support<br>Act as a consultant between stakeholders and software developers<br>Identify lessons learned and contribute to process improvements across systems and departments<br>Qualifications<br>Bachelor’s degree in Computer Information Systems or related field (or equivalent experience)<br>1–3 years of experience in IT support, systems support, or related roles (preferred but not required)<br>Willingness to work onsite 1–2 days per week or as needed<br>Familiarity with ITIL processes (preferred)<br>Basic knowledge of system security, word processing, spreadsheets, databases, and business applications<br>Experience with project management principles and successful project involvement<br>Ability to communicate technical information clearly and patiently to non-technical audiences<br>Experience in the utility industry is a plus<br>Ethical, honest, and dependable with the ability to perform under pressure<br>Excellent written and verbal communication skills
<p>We are looking for an IT Employee Experience Leader to take charge of designing and implementing innovative IT service management strategies that enhance employee productivity and satisfaction. In this position, you will oversee IT operations, develop user-focused solutions, and collaborate with global teams to ensure seamless delivery of services. Based in Bloomington, Minnesota, this role is an opportunity to lead efforts that directly impact the efficiency and satisfaction of employees through cutting-edge technology solutions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement IT Service Management policies, tools, and processes to improve operational efficiency and user satisfaction.</p><p>• Lead initiatives to enhance end-user experiences, including help desk operations, global IT support coordination, and printing solutions.</p><p>• Act as a liaison between internal IT teams and external service partners, ensuring seamless communication and service consistency.</p><p>• Manage and mentor onsite IT technicians, fostering a collaborative and productive team environment.</p><p>• Design and deploy scalable solutions for major incident management, intake workflows, and lifecycle processes.</p><p>• Engage with business users to gather feedback and refine IT services to better meet their needs.</p><p>• Collaborate with IT leadership to measure and optimize system performance, support services, and technology solutions.</p><p>• Build frameworks to align global IT operations with organizational goals and employee-centric policies.</p><p>• Ensure adherence to best practices and established IT policies across all levels of the organization.</p><p>• Drive strategic planning efforts to address evolving business and operational needs.</p>
<p>We are looking for a skilled Sr. Software Engineer with expertise in Azure cloud security and infrastructure automation to join our team on a long-term contract basis. In this role, you will help design and implement secure cloud solutions, develop automation tools, and enforce security best practices across Azure environments. The ideal candidate will have a strong background in C# development, cloud identity management, and policy-as-code techniques.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Design and develop automation tools using C# and .NET to enforce security policies in Azure environments.</p><p>• Implement security controls to harden Azure infrastructure and protect sensitive resources.</p><p>• Build and maintain tools that manage cloud access, including securing Service Principals and other identity elements.</p><p>• Contribute to the development of policy-as-code solutions using Azure-native technologies such as Azure Policy, Bicep, and Terraform.</p><p>• Collaborate with cross-functional teams to improve the organization’s cloud security posture.</p><p>• Analyze and address vulnerabilities within Azure environments to ensure compliance with governance standards.</p><p>• Provide guidance and expertise on Azure fundamentals and cloud architecture principles.</p><p>• Optimize cloud infrastructure for scalability, reliability, and security.</p><p>• Stay updated on emerging cloud security technologies and recommend improvements where applicable.</p>
<p>Financial Services company seeks an Administrative Assistant with excellent time management skills. This Administrative Assistant will maintain and update internal records, process and maintain vendor memberships, assist with event coordination, enter journal entries into the general ledger, monitor attendance recording, perform research and development, assist with daily office needs, confirm all cash receipts/disbursements, and be point of contact for donor acknowledgement communications. The ideal Administrative Assistant should have a technical aptitude for database systems, strong attention to detail and experience working in a professional services environment.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Calendar Management</p><p>· Prepare financial statements and reports</p><p>· Draft internal/external correspondence</p><p>· Generate travel arrangements & itineraries </p><p>· Perform clerical research</p>
<p>We are looking for an ERP/CRM Developer to join our team in Grand Rapids, Michigan. In this role, you will be responsible for designing, developing, and implementing ERP and CRM systems that will improve our business processes and operations. You will be working in a dynamic and fast-paced environment, where you will have the opportunity to contribute to the growth and success of our organization.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Design and develop ERP and CRM systems using platforms such as NetSuite, SAP, Salesforce, and PeopleSoft</p><p>• Collaborate with other team members to understand business requirements and develop solutions to meet these needs</p><p>• Perform AB Testing to ensure system functionality and efficiency</p><p>• Create and manage dashboards to monitor system performance and business metrics</p><p>• Maintain and update the ERP database to ensure accurate information is available for business operations</p><p>• Work on EO/IR systems for effective data management</p><p>• Perform configuration management to ensure system stability and reliability</p><p>• Develop and maintain business requirement documents to provide guidance for system development and implementation</p><p>• Use Microsoft tools for system design and implementation</p><p>• Continually update knowledge and skills in the field of ERP/CRM development to ensure the use of best practices and latest technologies.</p>
We are looking for an experienced Senior Business Analyst to join our team in Plano, Texas. This role is ideal for someone with a strong background in product strategy, digital transformation, and FinTech who thrives on driving innovation and optimizing processes. You will play a key role in shaping business solutions, leveraging AI/ML technologies, and delivering measurable value through data-driven insights.<br><br>Responsibilities:<br>• Lead business analysis efforts for strategic digital transformation projects, ensuring alignment with organizational goals.<br>• Collaborate with cross-functional teams to define, refine, and implement product strategies.<br>• Create detailed business requirements, use cases, and functional specifications for AI/ML initiatives.<br>• Analyze complex workflows and processes to identify areas for improvement using data-driven approaches.<br>• Translate business needs into actionable technology solutions and recommendations.<br>• Act as a liaison between business stakeholders and technical teams to ensure successful project delivery.<br>• Monitor emerging industry trends in FinTech and technology to inform strategic decision-making.<br>• Support change management processes and ensure smooth adoption of new systems and tools.
<p>We are seeking a proactive and detail-oriented <strong>Help Desk</strong> <strong>Analyst</strong> for a one-year remote contract. The ideal candidate will have strong technical troubleshooting skills and experience supporting end users in a dynamic enterprise environment. This role is focused on resolving desktop-related issues, enhancing the support knowledge base, and improving overall service delivery within the IT Help Desk team.</p><p><br></p><p>• Respond to incoming service requests in a timely manner, gather pertinent information, and document in the Help Desk System</p><p>• Classify and prioritize all service requests according to department standards and guidelines</p><p>• Troubleshoot issues related to personal computer hardware, software, and operating systems; printers; email; network/internet access; mobile devices, and any other requests within the scope of their expertise.</p><p>• Document all activity in a timely manner using the internal Help Desk System according to departmental standards and guidelines.</p><p>• Reassign and/or escalate service requests in a timely manner to the appropriate resource and level when necessary</p><p>• Maintain the resolution knowledge base by posting all relevant solutions.</p><p>• Provide information and reports as requested</p><p>• Prepare and present enterprise communications as required</p><p>• Work with Support Engineers and other internal service providers to guarantee smooth handoffs</p><p>• Mentor Help Desk Technician I staff to improve their technical proficiency and customer service level</p><p>• Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help Desk Team</p><p>• Monitor Help Desk Team workloads and backlogs to facilitate higher service levels and achieve team goals</p><p>• Connect to systems remotely and work with employees to identify computing problems and correct them</p><p>• Identify Problems and Trends in the environment and assist with problem-solving proactively</p><p>• Perform other duties, as assigned</p>
<p>We are looking for a Senior Software Engineer to join our team based in Weston, Florida. In this role, you will contribute to the development of software components for computer-assisted surgery applications, supporting both shared and application-specific needs. This is a long-term contract position that requires an individual with strong attention to detail, capable of working independently and applying expertise to deliver high-quality solutions.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and test software components for computer-assisted surgery applications.</p><p>• Conduct research and analysis to inform software development and application architecture.</p><p>• Implement and maintain software tools, utilities, and components to support clinical operations.</p><p>• Debug and troubleshoot software issues using advanced techniques to ensure system reliability.</p><p>• Collaborate with stakeholders to select appropriate components and technologies for projects.</p><p>• Apply evaluative judgment to analyze and address technical challenges effectively.</p><p>• Ensure adherence to established procedures and best practices in software engineering.</p><p>• Provide detailed documentation and reports of development processes and outcomes.</p><p>• Participate in testing and validation processes to guarantee software functionality and performance.</p>
<p>Position Summary:</p><p>We are seeking a dynamic and hands-on Business Analyst to join our Portfolio & Wealth Advisory team. This role is pivotal in driving strategic initiatives, solving complex business challenges, and delivering impactful solutions through close collaboration with stakeholders and technical teams. The ideal candidate will have a strong background in relationship management, business process analysis, and technology-driven solution delivery within the wealth management domain.</p><p><br></p><p>Key Responsibilities:</p><p>Strategy & Planning</p><p>Partner with business leaders to understand strategic goals and translate them into actionable initiatives.</p><p>Identify opportunities for process improvement and technology enablement.</p><p>Requirement Gathering</p><p>Conduct detailed business analysis to capture functional and non-functional requirements.</p><p>Facilitate workshops, interviews, and documentation sessions with stakeholders.</p><p>Project Delivery</p><p>Lead cross-functional project teams from initiation through execution.</p><p>Ensure timely delivery of solutions aligned with business objectives and compliance standards.</p><p>Stakeholder Management</p><p>Serve as the primary liaison between Portfolio & Wealth Advisory stakeholders and technical teams.</p><p>Build and maintain strong relationships across departments to ensure alignment and transparency.</p><p>Data Analysis & Reporting</p><p>Analyze data to uncover trends, insights, and opportunities for optimization.</p><p>Develop and maintain dashboards and reports to track project progress and business performance.</p><p><br></p>
We are looking for a skilled Database Security Analyst to join our team in The Woodlands, Texas. This role involves ensuring the integrity and security of systems by implementing robust cybersecurity measures, monitoring threats, and enforcing compliance with security policies. The ideal candidate will bring expertise in application security and experience with tools that safeguard sensitive data.<br><br>Responsibilities:<br>• Develop and implement security protocols to protect databases and sensitive information.<br>• Monitor systems for potential vulnerabilities and respond promptly to security incidents.<br>• Analyze and interpret data from SIEM tools to identify and mitigate risks.<br>• Collaborate with teams to enforce cybersecurity policies and ensure compliance with industry standards.<br>• Conduct regular audits to assess the effectiveness of security measures.<br>• Provide guidance on application security and recommend improvements.<br>• Stay updated on emerging threats and adapt security strategies accordingly.<br>• Train staff on best practices for data protection and security awareness.<br>• Assist in the evaluation of new tools and technologies to enhance security measures.
<p>This is an excellent opportunity to join one of the largest integrated energy and commodity trading companies in the world.</p><p>We are looking for a hands-on IT Developer with experience in the North American Power & Gas Commodity markets. You will work on full-stack applications supporting Front Office Trading across commodities and must be passionate about technology with a strong background in developing enterprise-wide solutions.</p><p>You will collaborate with end-users to understand processes, gather requirements, analyze problems, and design solutions that deliver tangible business value.</p><p><br></p><p>Key Responsibilities</p><ul><li>Develop and maintain Front Office applications and data warehouse hosted in Amazon Web Services (AWS).</li><li>Deliver technical solutions to enhance trading platforms and address business challenges, including requirements gathering, prioritization, task planning, and timely delivery.</li><li>Collaborate with internal staff and third-party IT consulting teams across global locations to ensure solutions meet requirements and project timelines.</li><li>Lead initiatives for operational excellence, including monitoring, alerting, and predictive operations.</li><li>Work closely with global development teams to support organizational technology needs.</li><li>Represent and promote IT initiatives internally and externally.</li></ul><p><br></p>
<p>Provide IT technical support on a variety of issues for typical office work as well as manufacturing plants. The individual would have limited supervision in day-to-day efforts, responding as necessary to immediate support requests while also identifying and implementing longer term projects. This position may resolve routine issues but is expected to engage, advise and assist other IT teams/Plant management on solution recommendations and/or implementations. </p><p><br></p><p>· Utilizes the Service Management tool to enter, track and maintain requests through completion</p><p>· Respond to phone, email, and in person requests for assistance</p><p>· Identifies and addresses trends in support issues and corrects the root cause.</p><p>· Interact with customers (internal and external) with a friendly and professional attitude, and work with them to improve department success</p><p>· Involved with projects throughout planning, design/ development activities, and execution. May lead small to medium initiatives such as rolling out software, acquisition team activities, plant wiring and remodels, etc. </p><p>· Active participation in the configuration, deployment and ongoing maintenance of endpoint computing devices on an enterprise scale</p><p>· Support mobile programs ensuring configuration changes meets business demands (Apple/IOS device programs and Mobile Device Management)</p><p>· Identify, recommend and implement opportunities to leverage technology and enhance process efficiencies that will best support business goals.</p><p>· Adhere to all department and company processes and policies.</p>
We are looking for a skilled SharePoint Administrator to join our team in Cleveland, Ohio. This Contract-to-Permanent position offers an opportunity to manage critical IT applications and support systems while driving innovation and efficiency. The role involves collaborating with various teams to ensure seamless application design, development, and ongoing maintenance.<br><br>Responsibilities:<br>• Oversee the design, development, and implementation of IT applications and ensure their ongoing support.<br>• Manage a team responsible for maintaining the City's administrative, financial systems, and web development.<br>• Collaborate with internal departments to establish policies and procedures for technical documentation, quality assurance, and staff training.<br>• Develop a comprehensive web presence strategy to enhance e-government capabilities across the organization.<br>• Coordinate with training teams to implement effective programs for PeopleSoft and other systems.<br>• Ensure applications run efficiently, error-free, and meet the needs of end-users.<br>• Lead interdisciplinary teams to deliver IT solutions on time, within budget, and aligned with organizational goals.<br>• Maintain a plan for continuous improvement of application development operations using state-of-the-art technologies.<br>• Engage with stakeholders to identify and implement effective IT solutions.<br>• Perform additional duties as required to support organizational goals.
We are looking for a skilled Systems Administrator to join our team in San Antonio, Texas, on a Contract-to-Permanent basis. This role involves managing hybrid cloud environments, optimizing system integrations, and ensuring seamless operations across global locations. The ideal candidate will possess strong technical expertise and a proactive mindset to tackle complex challenges and support organizational growth.<br><br>Responsibilities:<br>• Manage and maintain Active Directory, Microsoft Entra ID, and hybrid cloud environments to ensure optimal performance.<br>• Configure and implement rule-based access controls and administrative units within Azure.<br>• Collaborate with vendors and validate the accuracy of reports while staying aligned with organizational requirements.<br>• Troubleshoot and resolve issues related to system integrations, including international device connectivity.<br>• Support ongoing integrations across newly acquired entities and streamline cloud-based processes.<br>• Utilize PowerShell scripting to automate tasks and enhance system efficiency.<br>• Monitor and manage on-premise and cloud systems, ensuring alignment with security protocols.<br>• Provide technical support for Citrix and Dell technologies, ensuring seamless operations.<br>• Travel occasionally, up to 25% annually, to support remote site integrations and related tasks.<br>• Foster a positive team environment and contribute to building a culture of learning and collaboration.
We are looking for an experienced Cloud Engineer to join our team in Columbus, Ohio. In this role, you will design, implement, and maintain cloud-based systems and services, ensuring optimal performance and scalability. You will play a key part in developing enterprise-level cloud solutions, troubleshooting issues, and leveraging automation to enhance efficiency.<br><br>Responsibilities:<br>• Design, deploy, and maintain scalable cloud infrastructure and services tailored to enterprise needs.<br>• Manage and troubleshoot cloud environments, including serverless delivery systems and data recovery solutions.<br>• Administer virtual machines, operating systems, and integrations with third-party cloud platforms.<br>• Implement automation tools and service-based technologies to streamline processes and optimize system performance.<br>• Stay informed about emerging technologies and apply them to enhance the functionality and security of cloud-based environments.<br>• Collaborate with cross-functional teams to ensure seamless integration of cloud solutions into existing IT infrastructure.<br>• Monitor and maintain system health, identifying and resolving issues to minimize downtime.<br>• Provide guidance and recommendations for improving cloud architecture and operational efficiency.<br>• Document processes and procedures to ensure consistency and knowledge sharing across the team.
<p>Are you a detail-oriented and tech-savvy professional with experience in <strong>HRIS systems</strong>? A reputable organization is looking for a <strong>Benefits Administrator</strong> to join their team in a <strong>long-term temporary capacity.</strong> This role is an excellent opportunity for someone with strong analytical skills, a passion for employee benefits, and a proven ability to thrive in a fast-paced environment.</p><p><br></p><p><strong>About the Role</strong></p><p>As a <strong>Benefits Administrator</strong>, you will ensure the smooth operation of the company’s benefits programs, from enrollment to problem resolution. You’ll be managing benefit records, working within HRIS platforms, and serving as a point of contact for employee benefit inquiries. Your expertise in HRIS technology will help the team effectively track, analyze, and improve internal processes, ensuring the highest level of service and compliance.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Administer employee benefits programs, including health, dental, vision, 401(k), and other supplemental benefits.</li><li>Serve as the main point of contact for employee questions regarding enrollment, eligibility, and claims.</li><li>Input, update, and maintain benefits-related data in the <strong>HRIS system</strong> (e.g., Workday, ADP, Oracle, SAP, or similar).</li><li>Perform regular audits of benefits data to ensure accuracy and compliance with internal and external requirements.</li><li>Generate reports and analyze data to track trends or identify issues related to benefits utilization and costs.</li><li>Coordinate with third-party administrators (TPAs) and vendors to resolve claims or escalated issues.</li><li>Support annual benefits open enrollment, including system testing, communication, and employee education sessions.</li><li>Ensure compliance with all applicable federal, state, and local regulations (e.g., ACA, COBRA, HIPAA, etc.).</li></ul><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Work with a great team in a supportive and professional environment.</li><li>Gain valuable experience with large-scale benefits programs and cutting-edge HRIS technology.</li><li>Flexibility as a long-term temporary role with the potential for career growth.</li><li>Opportunity to make an impact on the employee experience through efficient benefits administration.</li></ul><p><br></p>
<p>We are seeking a seasoned <strong>Lead Information Security Analyst</strong> with deep expertise in Digital Forensics and Incident Response (DFIR). This is a high-impact leadership role ideal for a professional who excels in dynamic, high-stakes environments and is passionate about safeguarding critical assets through proactive and reactive security measures.</p><p><strong>What You’ll Do:</strong></p><ul><li>Lead the execution, implementation, and maintenance of security technologies and controls to mitigate risk and drive business outcomes.</li><li>Act as a trusted subject matter expert and thought leader on DFIR practices and incident response readiness.</li><li>Serve as a primary responder and investigator for security incidents, utilizing forensic tools and methodologies to identify root causes, contain threats, and guide remediation.</li><li>Develop, update, and maintain incident response playbooks and procedures.</li><li>Conduct threat hunting and post-incident analyses to continuously enhance detection and response capabilities.</li><li>Collaborate closely with cross-functional teams to ensure the delivery of secure, high-quality solutions.</li><li>Mentor and guide less experienced security staff to strengthen the overall team capability.</li><li>Provide strategic input on technology direction and security posture improvements across the organization.</li></ul><p><br></p>
<p>A growing IT security organization is seeking a motivated and skilled IT Security Technician to join their team! With a company culture that fosters growth, innovation, and career advancement, this is a fantastic opportunity to play a key role in a dynamic, fast-paced organization. If you're ready to make an impact and grow your career, we want to hear from you. We are seeking an experienced IT Security Technician willing to travel up to 75% of the time to work on-site at various customer locations. The ideal candidate will have a strong background in IT security systems, including low-voltage installation, CCTV, access control systems, and intrusion detection technologies. This role provides ample opportunity to grow your skills and advance in a rapidly expanding market. Company offers a competitive salary, with opportunities for performance-based bonuses. Additionally, they offer significant growth potential in a fast-expanding company. comprehensive training and resources, health and wellness benefits, retirement plans, and paid time off.</p><p> </p><p>Key Responsibilities:</p><p> </p><p>Install, maintain, and troubleshoot IT security systems, including low-voltage wiring, CCTV surveillance systems, access control systems, and intrusion detection systems.</p><p>Work hands-on to configure and integrate various security technologies for customized client solutions.</p><p>Perform site assessments and surveys to determine project requirements and scope of work.</p><p>Provide technical support and training to clients regarding the operation and maintenance of installed systems.</p><p>Collaborate closely with project teams to meet deadlines, maintain quality standards, and ensure customer satisfaction.</p><p>Manage documentation related to projects, including reports, blueprints, and system designs.</p><p>Travel to client locations within the designated region (up to 75% travel required).</p><p> </p>
<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a Sr. Security Operations (SOC) Engineer / Lead Incident Response with a background in Level 3 Escalated Incident Response, Splunk, Defender, EDR, XDR, Panorama, Palo Alto, and Senior-Level SOC Background. If this sounds like your background, then this Sr. Security Operations (SOC) Engineer / Lead Incident Response role is for you. For this opportunity, you will work remote/hybrid in Century City, CA area.</p><p><br></p><p><strong>Position</strong>: Sr. Security Operations (SOC) Engineer / Lead Incident Response</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, PST Hours, CTH/FTE</p><p><strong>Top Skills</strong>: Level 3 Escalated Incident Response, Splunk, Defender, EDR, XDR, Panorama, Palo Alto, Senior-Level SOC Background</p><p><strong>Onsite/Remote</strong>: <em>Remote/Hybrid</em></p><p><strong>Company: </strong>Financial Service Enterprise</p><p><br></p><p>We are looking to present candidates immediately and this Sr. Security Operations (SOC) Engineer / Lead Incident Response position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).</p><p><br></p><p><strong>Notes:</strong></p><p>• Monitor and respond to security incidents using tools like Splunk and Palo Alto Firewall.</p><p>• Investigate and manage security incidents, ensuring timely and effective resolution.</p><p>• Perform vulnerability assessments and utilize security tools to mitigate potential threats.</p><p>• Develop and refine operational procedures and documentation for the Security Operations team.</p><p>• Automate processes using scripting languages such as Python or PowerShell to enhance efficiency.</p><p>• Implement and manage Checkpoint and firewall technologies to strengthen network security.</p><p>• Apply configuration management practices to maintain secure and optimized systems.</p><p>• Leverage expertise in computer hardware to ensure secure and reliable system operations.</p><p>• Collaborate with teams to design and enforce robust security policies and protocols.</p><p>• Utilize endpoint protection and endpoint security solutions to safeguard network access.</p>
<p>We are looking for a Senior Mainframe Programmer to join our team in New Haven County, Connecticut, and provide critical support for our mainframe systems. This role involves ensuring the stability, functionality, and performance of hardware and software components within a z/OS and DB2 mainframe environment. As part of a small, specialized team, you will take ownership of complex technical challenges and contribute to the ongoing maintenance and optimization of our systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain mainframe software, including z/OS, DB2, and other related products.</p><p>• Troubleshoot system issues and provide timely resolutions to ensure uninterrupted operations.</p><p>• Manage hardware and software upgrades, ensuring compatibility and improved performance.</p><p>• Implement and maintain security measures to safeguard data and system integrity.</p><p>• Perform regular system monitoring and optimization to enhance efficiency and reliability.</p><p>• Oversee business continuity planning and execute semi-annual testing to ensure preparedness.</p><p>• Manage file systems and storage solutions, including FlashCopy and replication using Copy Services Manager.</p><p>• Collaborate with stakeholders to support technology initiatives and system enhancements.</p><p>• Document processes and technical configurations to ensure clear communication and knowledge sharing.</p><p>• Stay updated on new technologies and apply them to improve system capabilities.</p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Sharonville, Ohio. In this role, you will serve as the primary point of contact for customers, ensuring their needs are met with efficiency and professionalism. If you thrive in a fast-paced environment and enjoy delivering exceptional service, this opportunity is for you.<br><br>Responsibilities:<br>• Respond to incoming calls from customers and technicians, providing accurate information or escalating to dispatchers as needed.<br>• Coordinate service resources and collaborate effectively with the operations team.<br>• Handle customer inquiries, dispatch technicians, and conduct necessary follow-ups to ensure resolution.<br>• Assist the accounting team with customer setups and purchase order inquiries.<br>• Monitor daily labor levels, adjusting workloads in coordination with the Operations Manager.<br>• Track and record technician activities to support team operations and maintain efficiency.<br>• Proactively reach out to customers to ensure service excellence and share call data with leadership.<br>• Investigate customer concerns, route them appropriately, and address special requests to maintain satisfaction.<br>• Utilize technology to monitor dispatched technicians and ensure optimal productivity and cost-effectiveness.<br>• Contribute to achieving organizational goals within strict deadlines while maintaining customer satisfaction.
<p>We are offering an exciting opportunity in New Jersey for an Application Support Engineer. This role is integral to our operations, with a focus on end-user application architecture, deployment, and support. The successful candidate will work closely with data management and core systems to ensure productivity and operational excellence.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Administer user access, maintaining control over all applications and policies for entitlement allocation. </p><p>• Manage an inventory of application-related content and provide guidance on data hygiene to end-users.</p><p>• Offer first-tier end-user application support and coordinate related application dependency support.</p><p>• Maintain, update, and own the application inventory, including key information about application use and support.</p><p>• Analyze documents and recommend modifications to systems based on user or system design specifications, regulations, industry best practices, and auditor/examiner recommendations.</p><p>• Utilize established project management methodologies to plan, lead, and participate in projects.</p><p>• Manage vendor relationships, defining needs, requirements, and parameters. This includes selection, onboarding, and ongoing management of vendors.</p><p>• Ensure secure computing practices across all areas, actively designing and improving security within core subject areas and across the institution.</p><p>• Prioritize and resolve bridge resolutions and interrupt-driven tasks.</p>
<p>This role is a blend of Analyst, administrator, and Automator! This role is designed for a technically skilled individual who thrives in environments where infrastructure, automation, and collaboration intersect. You’ll be a key contributor in ensuring systems are resilient, scalable, and secure—while driving automation across the stack. Your work will directly support internal teams and IT leadership through proactive monitoring, troubleshooting, and continuous improvement. Let's talk! <strong>Apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (email is on LinkedIn).</strong></p><p><br></p><p>Rather than a static list of tasks, your day-to-day will revolve around these core areas:</p><p><br></p><p><strong>Infrastructure as Code & Automation</strong></p><ul><li>Build and maintain automated workflows using tools like Ansible, PowerShell, and Python.</li><li>Use Git for version control and collaborative development of infrastructure scripts and deployment pipelines.</li><li>Continuously improve automation strategies to reduce manual effort and increase reliability.</li></ul><p><strong>Linux & Container Ecosystems</strong></p><ul><li>Administer and optimize Ubuntu-based systems, ensuring performance and security.</li><li>Deploy and manage Docker containers across development and production environments.</li><li>Troubleshoot system-level issues, manage user access, and analyze logs for insights.</li></ul><p><strong>Virtualization </strong></p><ul><li>Operate and support ESXi, Nutanix, and other virtualization platforms.</li><li>Monitor resource utilization and plan capacity for virtual workloads.</li><li>Contribute to container orchestration strategies and infrastructure modernization.</li></ul><p><strong>Security & Monitoring</strong></p><ul><li>Respond to alerts and incidents from SIEM/SOC tools</li><li>Participate in email threat analysis, vulnerability remediation, and compliance tasks.</li><li>Collaborate with security teams to ensure systems are hardened and monitored effectively.</li></ul><p><strong>Networking & Connectivity</strong></p><ul><li>Configure and troubleshoot network components including firewalls, VPNs, SD-WAN, and layer 2/3 switches.</li><li>Manage IP address allocations and ensure reliable connectivity across environments.</li><li>Support physical infrastructure including patch panels and cabling.</li></ul><p><strong>Windows Server & Core Services</strong></p><ul><li>Maintain and troubleshoot Microsoft Server environments and services like DNS, DHCP, LDAP, SMTP, and NTP.</li><li>Ensure uptime and performance of critical applications and utilities.</li></ul><p><strong>Apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (email is on LinkedIn).</strong></p>
