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265 results for Help Desk Analyst I jobs

Epicor Application Specialist
  • Plymouth, MN
  • onsite
  • Permanent
  • 85000.00 - 125000.00 USD / Yearly
  • <p>We are looking for an experienced Epicor Application Specialist to join our team. In this role, you will oversee the implementation, maintenance, and optimization of the Epicor ERP system across our manufacturing operations. The ideal candidate will collaborate with stakeholders to ensure system alignment with business objectives, improve efficiency, and support continuous improvement initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and design business processes within the Epicor ERP system to enhance efficiency and ensure data accuracy across manufacturing, inventory, supply chain, and finance.</p><p>• Configure, maintain, and support various Epicor modules, including manufacturing, inventory management, supply chain, finance, and customer service.</p><p>• Develop and customize BAQs, reports, dashboards, BPMs, and data directives to improve data visibility and system functionality.</p><p>• Facilitate integration and data workflows between Epicor and other business systems to ensure seamless operations.</p><p>• Provide comprehensive training and documentation to end-users on Epicor processes and best practices.</p><p>• Troubleshoot and resolve technical and functional issues related to Epicor ERP, collaborating with IT and business teams.</p><p>• Participate in project teams for new Epicor module rollouts or system upgrades, ensuring smooth implementation and user adoption.</p><p>• Stay informed about Epicor updates and industry trends to recommend system improvements.</p><p>• Support continuous improvement efforts by identifying opportunities for process enhancement and operational efficiency.</p>
  • 2025-09-08T20:35:20Z
Financial Planning & Analysis Manager
  • Bay Area - Mostly Remote, CA
  • onsite
  • Permanent
  • 140000.00 - 150000.00 USD / Yearly
  • <p>PLEASE CONTACT CHRISTINA TRAN AT ROBERT HALF FOR DETAILS</p><p><br></p><p>SR. FINANCIAL ANALYST - hybrid role of finance and some accounting</p><p><br></p><p>Responsibilities:</p><p>Perform highly specialized and complex financial analysis, budget analysis, and </p><p>related fiscal functions for a large and diverse hospital service line/department or is </p><p>responsible for coordinating a major budget/financial analysis program in the Hospital </p><p>Finance Department. Duties include financial planning, forecasting and modeling, </p><p>budget development, performance monitoring and management reporting. Prepare</p><p>and provide complex analysis for special and high-level reports for review at the </p><p>executive level. Track expenses for various cost centers. </p><p>Provide leadership in the fiscal planning process and recommends </p><p>process improvements. </p><p><br></p>
  • 2025-08-28T19:39:36Z
Operational Technology Support
  • Lee, MA
  • onsite
  • Contract / Temporary to Hire
  • 33.25 - 38.50 USD / Hourly
  • We are looking for an experienced Operational Technology Support specialist to join our team in Lee, Massachusetts. This Contract-to-Permanent position requires someone with a strong background in hardware analysis and compliance within manufacturing environments. The ideal candidate will play a crucial role in ensuring operational efficiency, regulatory adherence, and continuous improvement across production processes.<br><br>Responsibilities:<br>• Investigate and resolve customer complaints related to manufacturing activities to ensure quality standards are met.<br>• Monitor and manage departmental quality management system records, including tracking due and overdue items.<br>• Communicate the status of quality documentation to production management on a regular basis.<br>• Manage alarm systems in manufacturing areas to support operational compliance.<br>• Support internal, customer, and regulatory audits by preparing and providing necessary documentation.<br>• Collaborate with cross-functional teams to ensure manufacturing practices align with regulatory and internal standards.<br>• Assist in developing training materials and facilitating training sessions to maintain compliance and improve operational knowledge.<br>• Generate and present departmental performance statistics to production management, ensuring alignment with business objectives.<br>• Conduct assessments of production line utilization and equipment efficiency to drive capacity planning.<br>• Lead continuous improvement initiatives within manufacturing processes to enhance operational performance.
  • 2025-08-18T12:53:59Z
Business Analyst
  • Houston, TX
  • remote
  • Temporary
  • - USD / Hourly
  • <ul><li>Investigates operational requirements, Data Science capabilities, and value at stake, seeking effective business solutions through informational and Machine Learning based data products. Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration. Works iteratively with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance tests.</li><li>Contributes to evaluating the factors which must be addressed in the change programme. Helps establish requirements for the implementation of changes in the business process.</li><li>Documents changes based on requests for change. Applies change control procedures.</li><li>Facilitates scoping and business priority-setting for DS initiatives of medium size and complexity. Contributes to selection of the most appropriate means of representing business requirements in the context of a specific DS initiative, ensuring traceability back to source. Discovers and analyses requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate. Obtains formal agreement by stakeholders and recipients to scope and requirements and establishes a base-line on which delivery of a solution can commence. Manages requests for and the application of changes to base-lined requirements. Identifies the impact on business requirements of interim (e.g. migration) scenarios as well as the required end position.</li><li>Implements stakeholder engagement/ communications plans, including, for example; handling of complaints; problems and issues; managing resolutions; corrective actions and lessons learned; collection and dissemination of relevant information. Uses feedback from customers and stakeholders to help measure effectiveness of stakeholder management. Helps develop and enhance customer and stakeholder relationships.</li><li>Manages Agile backlog and Sprint Planning, including reports for Portfolio Management</li></ul><p><br></p>
  • 2025-08-29T17:34:47Z
Controller and IT Manager
  • Perrysburg Twp, OH
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an experienced Controller and IT Manager to oversee the financial and information technology operations of our organization in Perrysburg, Ohio. This position plays a critical role in ensuring the company’s financial stability and operational efficiency by providing accurate insights and managing key processes. The ideal candidate will possess strong ethical standards, sound judgment, and the ability to take ownership of responsibilities.</p><p>Responsibilities:</p><p>• Manage cash flow and oversee treasury functions to ensure financial health and stability.</p><p>• Supervise accounting activities, compliance measures, and human resources functions.</p><p>• Prepare detailed financial reports and analyses to support informed business decisions.</p><p>• Develop and maintain budgets and forecasts to guide organizational planning.</p><p>• Coordinate tax planning and filing processes with external firms.</p><p>• Oversee the information technology program, collaborating with IT experts to ensure system functionality.</p><p>• Select and manage service providers for accounting, employee benefits, and corporate insurance.</p><p>• Implement and monitor financial software systems, ensuring efficiency and accuracy.</p><p>• Lead initiatives to optimize financial and IT processes across the organization.</p>
  • 2025-08-27T15:39:03Z
Support Specialist
  • Itasca, IL
  • onsite
  • Contract / Temporary to Hire
  • 24.00 - 28.00 USD / Hourly
  • We are looking for a dedicated Support Specialist to join our team in Itasca, Illinois. In this Contract-to-Permanent position, you will play a key role in ensuring client satisfaction by facilitating onboarding, delivering training, and providing first-tier support. This opportunity is ideal for someone passionate about customer success and skilled in addressing technical and service-related inquiries.<br><br>Responsibilities:<br>• Guide new clients through onboarding processes, providing comprehensive training on the use of the client portal.<br>• Create and enhance training materials, including walkthroughs and video guides, to support effective learning.<br>• Act as the primary point of contact for customer inquiries, researching and delivering clear solutions to address their needs.<br>• Update and maintain client portal environments to ensure accuracy and functionality.<br>• Collaborate with internal teams to address technical issues and enhance the customer experience.
  • 2025-08-14T22:08:45Z
Software Engineer
  • Orange Park, FL
  • onsite
  • Contract / Temporary to Hire
  • 47.50 - 55.00 USD / Hourly
  • <p>Alright, buckle up, because we're looking for an experienced Software Engineer to join our dynamic team in sunny Orange Park, Florida! If you're passionate about building cutting-edge applications and thrive in a collaborative, fast-paced environment, this is your chance to shine!</p><p><br></p><p><strong>Imagine this:</strong> You'll be the architect of seamless integration, crafting the bridges that connect our diverse applications and power our innovative solutions. You'll dive headfirst into project planning and analysis, shaping the future of our software. And you'll be the guardian of code quality, ensuring every line is a masterpiece.</p><p><strong>Here's what you'll get to do:</strong></p><ul><li><strong>Become an Integration Maestro:</strong> Design and build the intricate architecture that allows our applications to communicate flawlessly.</li><li><strong>Shape the Future:</strong> Play a key role in project planning and analysis, turning ideas into reality.</li><li><strong>Elevate Code Quality:</strong> Review and approve code designs, mentoring and guiding your fellow developers.</li><li><strong>Craft Brilliant Code:</strong> Dive into the .Net world, wielding C# and Angular to build stunning custom applications with a microservices approach.</li><li><strong>Master the Dataverse:</strong> Unleash the power of SQL and TSQL to extract, query, and manipulate data.</li><li><strong>Translate Vision into Reality:</strong> Collaborate with business analysts to transform business requirements into sleek, user-friendly product designs.</li><li><strong>Document Your Brilliance:</strong> Create clear and concise technical specifications and documentation.</li><li><strong>Innovate and Accelerate:</strong> Discover and implement tools and processes that streamline development and boost efficiency.</li><li><strong>Team Up for Triumph:</strong> Work closely with our amazing DevOps, Database, QA, and Analyst teams, using an agile approach to deliver exceptional projects.</li></ul><p><strong>This is more than just a job – it's an opportunity to:</strong></p><ul><li>Grow your skills and expertise in a stimulating and supportive environment.</li><li>Make a real impact on exciting projects that drive our business forward.</li><li>Transition from a contract role to a permanent position and build a long-term career.</li><li>Work with a team of passionate professionals who are dedicated to excellence.</li></ul><p>If you're ready to unleash your coding superpowers and join a team that's passionate about innovation, apply now! Let's build something amazing together!</p>
  • 2025-09-04T14:29:18Z
Director of Data Operations
  • Atlanta, GA
  • remote
  • Temporary
  • 65.00 - 68.00 USD / Hourly
  • <p>We are looking for an experienced Director of Data Operations to join our team. This is a long-term contract position offering the opportunity to work on challenging projects that span multiple technical domains. The ideal candidate will bring a depth of expertise in software development, programming, and technical problem-solving, contributing to impactful solutions and innovations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work closely with business stakeholders to understand ongoing and future data needs.</li><li>Build relationships at every level of the organization and develop a deep understanding of the business context.</li><li>Work with the primary client to prioritize and manage day to day activities, task prioritization, team utilization, and data deliveries, utilizing Agile project and task management.</li><li>Lead data analytics team members to drive full data lifecycle activities, including new platform, data engineering, and reporting capabilities.</li><li>Lead day to day operations to ensure all stakeholder commitments are met.</li><li>Lead migration from legacy data warehouse and business intelligence platform to the new cloud native Azure platform.</li><li>Be hands on with the technologies, such as constructing SQL queries, in order to facilitate effective data analysis, subject domain understanding, troubleshooting, task scoping, data quality checks, and demonstrations.</li><li>Establish, maintain, and coordinate Agile development and operations, including Program Increment Planning.</li><li>Manage design, development, deployment, and operation of Microsoft Azure based data solutions.</li><li>Coordinate support from infrastructure and network support teams, vendors, and government service providers.</li><li>Maintain continuous learning to propose new approaches and solutions to meet client needs.</li><li>Incorporate and drive best practices in cloud based data infrastructure, data architecture, data quality assurance, data security, data standards, data management, data governance, data engineering, performance optimization, reporting, and analytics.</li><li>Collaborate with the client to maintain technical roadmap, ensuring incorporation of latest tools and technologies such as Generative AI.</li><li>Ensure appropriate project knowledge management and documentation.</li></ul>
  • 2025-09-09T18:18:46Z
Cyber Security Engineer
  • Eatontown, NJ
  • onsite
  • Contract / Temporary to Hire
  • 50.00 - 60.00 USD / Hourly
  • <p><strong>Overview:</strong></p><p>A growing organization is seeking a skilled and proactive Cybersecurity Analyst/Engineer to join its cybersecurity team. This individual will work closely with the Director of Cybersecurity and IT teams to strengthen the organization’s security posture. The ideal candidate will be hands-on, knowledgeable, and ready to hit the ground running in a dynamic environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and respond to security alerts and incidents using tools such as <strong>CrowdStrike</strong>, <strong>Trend Micro</strong>, and <strong>Microsoft Security</strong>.</li><li>Conduct vulnerability assessments and manage remediation efforts using platforms like <strong>Qualys</strong>, <strong>Tenable</strong>, and <strong>VirusTotal</strong>.</li><li>Manage identity and access controls using <strong>Active Directory</strong>, <strong>Microsoft Entra ID</strong>, and <strong>OneLogin</strong>.</li><li>Support cloud security initiatives across <strong>Microsoft Azure</strong>, <strong>AWS</strong>, and <strong>Azure Security Center</strong>.</li><li>Collaborate with IT and business units to ensure security best practices are followed.</li><li>Assist in phishing simulation and security awareness training using <strong>KnowBe4</strong>.</li><li>Maintain and update documentation related to security policies, procedures, and incidents.</li><li>Stay current with emerging threats, vulnerabilities, and industry trends.</li></ul><p><br></p>
  • 2025-08-13T14:38:53Z
Product Support Specialist
  • Marlton, NJ
  • onsite
  • Permanent
  • 70000.00 - 90000.00 USD / Yearly
  • Position Overview:<br>This role involves creating detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. Specifiers work closely with Furniture Dealers and Sales Representatives to understand project requirements and provide technical support throughout the process.<br><br>Key Responsibilities:<br><br>Develop accurate 2D and 3D drawings for furniture layouts across a range of project scopes.<br><br>Handle design revisions and updates as projects evolve.<br><br>Specify products across multiple lines, with a strong grasp of product codes and applications.<br><br>Collaborate with team members to offer design solutions, value engineering, and overall layout recommendations.<br><br>Qualifications:<br><br>Bachelor’s degree or 6–10 years of relevant experience, or an equivalent combination of education and experience.<br><br>Proficiency in AutoCAD and 2020 CAP & Worksheet; CET Configura experience preferred.<br><br>Deep knowledge of furniture systems, finishes, materials, and specifications.<br><br>Strong product knowledge and ability to stay current with new and existing lines.<br><br>Clear communicator with the ability to present design ideas effectively.<br><br>Organized, detail-oriented, and capable of managing multiple projects at once.<br><br>Self-starter with a proven ability to meet deadlines and solve problems independently.<br><br>Familiarity with furniture specifications in corporate, healthcare, and education environments.<br><br>Comfortable reading technical documents and interpreting various forms of instructions (written, oral, diagram, or schedule-based).<br><br>Strong math and analytical skills.
  • 2025-08-25T14:19:10Z
Product Support Specialist
  • Marlton, NJ
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
  • 2025-08-25T14:19:10Z
PC Technician
  • Beverly Hills, CA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a skilled PC Technician to join our team in Beverly Hills, California. In this long-term contract role, you will play a key part in maintaining and supporting computer hardware systems while ensuring seamless operations for end users. This position offers an excellent opportunity to work with advanced technologies and gain experience with leading hardware platforms.<br><br>Responsibilities:<br>• Perform installation, configuration, and maintenance of computer hardware, including desktops, laptops, and associated peripherals.<br>• Troubleshoot and resolve technical issues related to cable installations and network connectivity.<br>• Support and maintain devices from Dell Technologies and Apple, ensuring optimal performance.<br>• Diagnose hardware problems and provide timely solutions to minimize downtime.<br>• Collaborate with team members to implement upgrades and enhancements to existing systems.<br>• Document technical processes and maintain accurate records of hardware inventory.<br>• Provide user support and training for hardware-related queries.<br>• Ensure compliance with organizational standards for hardware setup and maintenance.<br>• Test and validate hardware installations to confirm proper functionality.
  • 2025-08-20T23:38:56Z
IT Manager
  • Boulder, CO
  • onsite
  • Permanent
  • 110000.00 - 160000.00 USD / Yearly
  • <p>Active Directory, Backup Technologies, Cisco Technologies, Computer Hardware, Configuration Management, Vendor Management, MS Office 365, Cyber Security</p>
  • 2025-08-27T14:59:01Z
Technical Support Engineer
  • Duluth, MN
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • We are looking for a skilled Technical Support Engineer to provide expert assistance across infrastructure, cloud, and networking domains. This mid-level role is ideal for professionals who thrive on delivering technical solutions, tackling escalated challenges, and mentoring team members. The position offers a dynamic mix of project execution and proactive troubleshooting.<br><br>Responsibilities:<br>• Lead implementation of client infrastructure solutions, including servers, network devices, and cloud-based systems.<br>• Configure and manage migrations for Microsoft 365 services such as Exchange, Teams, and SharePoint.<br>• Deploy and resolve issues related to firewalls, VPNs, and wireless network setups.<br>• Address escalated technical issues across diverse IT environments and technologies.<br>• Collaborate with senior engineers to make informed decisions on system architecture and design.<br>• Provide guidance and mentorship to less experienced engineers while improving internal documentation and workflows.<br>• Drive successful delivery of client-facing projects and contribute to continuous process optimization.
  • 2025-09-03T13:53:57Z
Back End Developer
  • Phoenix, AZ
  • onsite
  • Temporary
  • 47.50 - 55.00 USD / Hourly
  • <p>We are seeking a Senior SAP ABAP Developer to join our dynamic SAP technical team, responsible for supporting and enhancing our SAP landscape across a variety of applications. This role will focus primarily on backend ABAP development, including the design, implementation, and optimization of custom ABAP code to support business processes. You will also incorporate Fiori/UI5 elements where needed to enhance user interfaces, collaborating with teams to translate requirements into robust, scalable backend solutions that drive efficiency in supply chain and financial operations.</p><p> </p><p><strong>What You’ll Do</strong>:</p><p><br></p><p> As a Senior SAP ABAP Developer, you will lead backend development efforts to build and enhance SAP applications, with a strong emphasis on ABAP programming for supply chain and financial processes. Your role will center on creating efficient backend logic, integrations, and optimizations, while integrating frontend Fiori/UI5 components as required. You will work closely with functional analysts, technical teams, and UX/UI designers to deliver high-performance solutions that align with business needs.</p><p> </p><p><strong>ABAP and Backend Development:</strong></p><p>·      </p><p> Write and maintain custom ABAP code, including reports, enhancements, function modules, and data retrieval mechanisms to support core SAP applications.</p><p>·      </p><p> Develop and configure OData services via SAP Gateway to expose backend data for integrations and frontend consumption.</p><p>·      </p><p> Implement backend logic for SAP applications, ensuring seamless data integration with ERP systems (e.g., SAP ECC, SAP S/4HANA) using BAPI, IDocs, RFC, and RESTful APIs.</p><p>·      </p><p> Troubleshoot, optimize, and debug ABAP programs for performance, scalability, and reliability in production environments.</p><p>·      </p><p> Handle data migration, conversions, and backend integrations with third-party systems, leveraging tools like LSMW, BODS, and ABAP on HANA features such as CDS Views and AMDP.</p>
  • 2025-08-13T17:04:21Z
IT Technician (Level 2)
  • Moline, IL
  • onsite
  • Contract / Temporary to Hire
  • 31.66 - 36.66 USD / Hourly
  • <p>We are looking for a skilled IT Technician (Level 2) to join our team in the Quad Cities. In this Contract-to-permanent position, you will provide both hands-on and remote technical support to ensure the seamless operation of IT systems and infrastructure.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve technical issues related to hardware, software, and network systems to ensure optimal performance.</p><p>• Provide support for end-user provisioning, including setup and configuration of devices for new team members.</p><p>• Manage and maintain Active Directory and Office 365 accounts, ensuring secure and efficient user access.</p><p>• Monitor and maintain network infrastructure, including wireless protocols and cable assemblies.</p><p>• Collaborate with team members to troubleshoot and address system-wide challenges.</p><p>• Deliver excellent customer service by addressing user inquiries and providing clear technical guidance.</p><p>• Ensure compliance with IT standards and security protocols in all technical operations.</p><p>• Assist with the implementation and maintenance of wireless application protocols (WAP) and wireless personal area networks (WPAN).</p><p>• Maintain and utilize Norton Utilities for system optimization and reliability.</p><p>• Document technical processes and solutions to support knowledge sharing and continuous improvement.</p>
  • 2025-08-22T18:54:11Z
IT Support Specialist
  • Plano, TX
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>We are looking for a skilled IT Support Specialist to join our team in Plano, Texas. In this role, you will provide technical support and maintenance for a range of IT systems, ensuring optimal performance and security. You will also play a key role in new installations and collaborate with cross-functional teams to deliver seamless technology solutions.</p><p><br></p><p>Responsibilities:</p><p>• Deliver day-to-day technical support for airport lounge systems, addressing hardware and software issues effectively.</p><p>• Manage and maintain network infrastructure using Cisco, Ubiquiti, and Aerohive solutions.</p><p>• Troubleshoot desktop computing environments, including Windows and macOS workstations, point-of-sale systems, and software installations.</p><p>• Perform regular system maintenance, updates, and audits to ensure peak performance and security.</p><p>• Plan and execute the technical setup of new airport lounges, including network design and hardware configuration.</p><p>• Deploy and test IT hardware and software to meet company standards and project specifications.</p><p>• Implement and uphold network security protocols to protect systems and data.</p><p>• Collaborate with vendors and internal teams to meet installation timelines and budget constraints.</p><p>• Document technical processes, resolutions, and support activities to enhance knowledge sharing.</p><p>• Train lounge staff on IT systems and provide ongoing technical support.</p>
  • 2025-08-08T14:19:01Z
IT Manager
  • Appleton, WI
  • onsite
  • Contract / Temporary to Hire
  • 60.00 - 75.00 USD / Hourly
  • <p>We are seeking a collaborative and hands-on Infrastructure Manager to lead our IT infrastructure team through a time of transition and growth. This role is ideal for someone who leads by example, communicates openly across all levels of the organization, and thrives in a dynamic environment. With a team-first mindset, you’ll be instrumental in guiding our infrastructure strategy, supporting our cloud migration, and ensuring operational excellence.</p><p>Key Responsibilities:</p><p>&#129489;‍&#129309;‍&#129489; Team Leadership (50%)</p><ul><li>Lead, mentor, and support a high-performing infrastructure team</li><li>Foster a positive, transparent, and collaborative team culture</li><li>Identify growth opportunities and ensure team engagement and satisfaction</li><li>Provide performance feedback and manage conflict constructively</li></ul><p>&#128188; Vendor & Budget Management (10%)</p><ul><li>Oversee vendor relationships and service contracts (e.g., AT& T, FortiGate)</li><li>Manage infrastructure budgets and optimize costs</li></ul><p>&#128202; Executive Collaboration (10%)</p><ul><li>Partner with leadership, including Sunil, to present infrastructure updates to the executive team and board</li><li>Contribute to strategic planning and decision-making</li></ul><p>&#128736;️ Hands-On Technical Leadership (20%)</p><ul><li>Act as an escalation point for complex technical issues</li><li>Lead and participate in infrastructure projects</li><li>Serve as a subject matter expert across systems and platforms</li></ul><p><br></p>
  • 2025-08-22T16:44:41Z
Product Support Specialist
  • Dallas, TX
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a dedicated Product Support Specialist to join our team in Dallas, Texas, on a long-term contract basis. In this role, you will focus on enhancing agent experiences, resolving user concerns, and guiding individuals through technical solutions and features. As part of a dynamic team in the insurance industry, you will play a critical role in delivering innovative support and ensuring seamless communication and functionality for agents and internal teams.<br><br>Responsibilities:<br>• Serve as a primary advocate for agents, sales staff, and internal teams by addressing their needs and concerns.<br>• Collaborate with management to design and prioritize features and user stories based on agent feedback and operational requirements.<br>• Assist in developing carrier inbound data processes for sales readiness reports, agent profiles, and new product support.<br>• Provide analytical support to create actionable sales reports, dashboards, and insights for agents and teams.<br>• Participate in product visioning and roadmap discussions to drive initiatives like sales enablement and digital transformation.<br>• Guide agents in testing and utilizing specific product features to enhance their experience.<br>• Investigate and report product issues by simulating user scenarios and analyzing functionality.<br>• Maintain and update internal databases with records of technical issues and user interactions.<br>• Monitor and respond to agent complaints on social media, offering timely support and solutions.<br>• Share feedback-driven feature requests and effective resolutions with team members to improve processes.
  • 2025-08-26T22:35:13Z
PeopleSoft/SAP
  • Madison, NJ
  • onsite
  • Contract / Temporary to Hire
  • 59.38 - 68.75 USD / Hourly
  • <p>Reporting to the <strong>PeopleSoft Lead</strong>, the <strong>Finance & General Ledger Lead</strong> will provide high-level support for the <strong>PeopleSoft Finance and General Ledger modules</strong>, including system maintenance, issue resolution, and functional improvements. This position supports users across <strong>multiple international regions</strong>, including North America and Europe, and works closely with <strong>offshore Application Managed Support (AMS)</strong> teams who handle routine queries and escalate more complex issues.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee and maintain the General Ledger (GL), ensuring system integrity and identifying issues</li><li>Collaborate with Finance stakeholders to troubleshoot issues, escalating to or coordinating with offshore AMS teams as needed</li><li>Partner with other process leads to manage <strong>VAT updates</strong> and cross-module changes</li><li>Assist in <strong>data preparation and transition efforts</strong> related to future SAP implementation</li><li>Support testing activities for PeopleSoft and SAP systems as needed</li><li>Troubleshoot both development and production-related application issues</li><li>Perform high-level month-end and year-end validations to ensure GL batch processing success</li><li>Build strong relationships with business users and support their reporting, audit, or system change needs</li><li>Document meeting outcomes and action items based on stakeholder discussions</li><li>Prioritize and manage service requests and change orders</li><li>Provide guidance to users on completing specific operational tasks</li><li>Foster collaboration across <strong>regional and global PeopleSoft teams</strong>, as well as with internal IT and business units</li></ul><p><br></p>
  • 2025-08-06T21:48:45Z
Software Applications Manager
  • Des Moines, IA
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Position: Senior Manager of Applications</p><p>Location: Des Moines, IA -- onsite</p><p>Salary: up to $160,000 base annual salary with exceptional benefits</p><p><br></p><p>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</p><p><br></p><p>Lead Innovation. Drive Efficiency. Shape the Future.</p><p>Our client is a leading manufacturer and seeking a strategic and hands-on Senior Manager of Applications to spearhead enterprise application development and optimization. With a strong growth trajectory and a commitment to operational excellence, this organization is investing in next-generation technologies to transform how it builds, sells, and supports its products.</p><p><br></p><p>Why This Opportunity Stands Out</p><p>• Growth-Driven Culture: With over 7% revenue growth and a stable workforce, this company is scaling smartly and sustainably.</p><p>• Tech-Forward Environment: From cloud platforms to advanced ERP systems, the organization is embracing digital transformation across every department.</p><p>• Impactful Leadership Role: You’ll be at the center of innovation, leading cross-functional teams and shaping the future of enterprise technology.</p><p><br></p><p>Your Mission</p><p>As Senior Manager of Applications, you will:</p><p>• Own the strategy and execution of enterprise applications across manufacturing, operations, HR, and sales.</p><p>• Modernize legacy systems and implement scalable, cloud-based solutions.</p><p>• Collaborate with business leaders to align technology with strategic goals.</p><p>• Mentor and grow a high-performing team of developers and analysts.</p><p><br></p><p>Technology Ecosystem</p><p>You’ll work with a diverse and modern tech stack, including:</p><p>• ERP & Operations: Infor LN, Microsoft Dynamics 365, SCADA</p><p>• Data & Analytics: Microsoft SQL Server, Tableau, Google Analytics</p><p>• Programming: C#, ASP.NET, JavaScript, PHP, SQL, PowerShell</p><p>• Cloud & Infrastructure: Microsoft Azure, AWS, VMware</p><p>• DevOps & Security: Git, Control-M, Barracuda, Cloudflare </p><p>What You Bring</p><p>• 8+ years of experience in software enterprise application development and leadership, ideally in manufacturing.</p><p>• Proven success in ERP implementation, cloud migration, and cross-functional collaboration.</p><p>• Strong understanding of data architecture, integration, and cybersecurity.</p><p>• A passion for innovation, problem-solving, and delivering measurable business impact.</p><p><br></p><p>If you're a strategic thinker with a hands-on approach and a passion for technology, this is your chance to make a lasting impact in a growing, tech-forward organization.</p><p><br></p><p>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***</p>
  • 2025-08-19T20:54:06Z
ERP Support Specialist
  • Atlanta, GA
  • remote
  • Temporary
  • 55.00 - 60.00 USD / Hourly
  • <p><strong>Position Summary</strong></p><p> We are seeking an ERP Support Specialist to provide ongoing system support, troubleshoot issues, and ensure smooth daily operations of the ERP system.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 ERP support for end users.</li><li>Troubleshoot and resolve functional and technical ERP issues.</li><li>Escalate complex problems to developers or vendors as needed.</li><li>Maintain user access, roles, and security settings.</li><li>Assist with ERP upgrades, patches, and enhancements.</li></ul><p><br></p>
  • 2025-08-27T16:34:14Z
IT Manager
  • Des Moines, IA
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • We are looking for a hands-on IT Manager with strong application development expertise to join our team in Pleasant Hill, Iowa. This role is ideal for someone who thrives in a dynamic environment and is ready to drive innovation while supporting critical business operations. As a technical leader, you will oversee IT systems and software development projects while directly contributing to application development and troubleshooting activities.<br><br>Responsibilities:<br>• Lead and manage application development projects using VB.NET or C# technologies to deliver effective solutions.<br>• Provide hands-on support for IT systems, including server and network performance, troubleshooting, and maintenance.<br>• Oversee and ensure the functionality of Windows Server, Active Directory, Exchange Server, and other networking components.<br>• Collaborate with external vendors to address network and systems administration needs.<br>• Support and troubleshoot third-party software solutions, including Dynamics and SharePoint.<br>• Identify business challenges and design IT solutions that enhance operational efficiency while prioritizing network security.<br>• Actively contribute to software support efforts and ensure smooth system functionality.<br>• Work closely with business stakeholders to align IT initiatives with organizational goals.<br>• Provide technical leadership and mentorship to team members, fostering a culture of innovation and problem-solving.
  • 2025-08-15T15:24:05Z
IT Manager
  • Bensalem, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for an experienced IT Manager to oversee the technology operations and ensure efficient support for organizational needs. This is a long-term contract role based in Bensalem, Pennsylvania, offering an excellent opportunity to lead a dynamic IT team and contribute to the strategic growth of the company.<br><br>Responsibilities:<br>• Lead the Information Technology department to deliver reliable data and electronic tools for employees.<br>• Manage and optimize systems including CRM, ERP, and backup technologies to support business operations.<br>• Implement and oversee configuration management processes to maintain system integrity.<br>• Ensure the security and functionality of Active Directory and cloud-based technologies.<br>• Conduct regular audits of IT systems and processes to ensure compliance and performance standards.<br>• Collaborate with stakeholders to evaluate and improve the use of Cisco and Dell technologies.<br>• Supervise the maintenance and upgrades of computer hardware across the organization.<br>• Develop and enforce IT policies and procedures to ensure operational efficiency.<br>• Provide guidance and training to team members on emerging technologies and best practices.<br>• Monitor and manage resources effectively to achieve IT-related goals within the organization.
  • 2025-08-06T14:18:59Z
IT Director
  • Des Moines, IA
  • onsite
  • Permanent
  • - USD / Yearly
  • Position: IT Director <br>Location: Wichita KS - onsite<br>Salary: $120,000 base + bonus<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>A manufacturing company is seeking a strategic and hands-on IT leader Director of IT Infrastructure & Operations. This role is pivotal in modernizing legacy systems, advancing cybersecurity compliance, and leading IT teams.<br>Infrastructure & Network Management<br> • Oversee IT operations across multiple physical locations.<br> • Maintain and optimize network and wireless environments.<br> • Manage virtual server environments and legacy systems.<br> • Lead the upgrade of enterprise resource planning (ERP) systems.<br> • Evaluate and implement modern communication systems.<br>Cybersecurity & Compliance<br> • Advance organizational efforts toward cybersecurity certification and compliance.<br> • Maintain and update security documentation and ensure alignment with regulatory standards.<br> • Oversee secure backup and disaster recovery systems.<br> • Ensure all systems meet applicable industry compliance requirements.<br>Team Leadership & Talent Development<br> • Lead two IT sub-teams focused on infrastructure and enterprise systems.<br> • Mentor and manage department staff, ensuring clear direction, accountability, and performance.<br> • Identify and recruit IT talent to fill current gaps and support future growth.<br>Qualifications<br> • 10+ years of progressive IT infrastructure leadership experience, preferably in manufacturing or industrial environments.<br> • Strong technical background in networking, virtualization, and server environments.<br> • Experience leading ERP transitions or upgrades.<br> • Deep understanding of cybersecurity frameworks and compliance standards.<br> • Proven ability to lead distributed teams and manage complex, multi-site environments.<br> • Excellent communication and change management skills.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
  • 2025-08-29T19:39:07Z
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