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252 results for Help Desk Analyst I jobs

IT Asset Manager
  • Baton Rouge, LA
  • onsite
  • Contract / Temporary to Hire
  • 35.00 - 40.00 USD / Hourly
  • <p>Key Responsibilities:</p><ul><li>Develop and maintain an IT asset management strategy and governance framework.</li><li>Manage the inventory of IT assets including laptops, desktops, servers, mobile devices, and software licenses.</li><li>Ensure compliance with software licensing agreements and regulatory requirements.</li><li>Collaborate with procurement, finance, and IT teams to forecast asset needs and manage budgets.</li><li>Implement and maintain asset tracking systems and tools.</li><li>Monitor asset performance and usage to optimize lifecycle and reduce costs.</li><li>Coordinate asset audits and reconciliation processes.</li><li>Manage vendor relationships and service contracts related to IT assets.</li><li>Provide regular reports and dashboards on asset status, utilization, and compliance.</li><li>Support onboarding and offboarding processes by ensuring timely provisioning and recovery of IT assets.</li></ul><p><br></p>
  • 2025-09-04T15:38:46Z
IT Asset Manager
  • Baton Rouge, LA
  • onsite
  • Temporary
  • 34.00 - 44.00 USD / Hourly
  • <p><strong>Position Overview</strong></p><p>The <strong>IT Asset Manager</strong> will be responsible for tracking, managing, and optimizing all IT assets, including hardware, software, licenses, and vendor contracts. This role ensures assets are used efficiently, compliant with licensing agreements, and aligned with the organization’s operational and financial goals.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain an accurate inventory of IT hardware, software, and licenses across all facilities.</li><li>Manage the full lifecycle of IT assets: procurement, deployment, maintenance, and disposal.</li><li>Oversee software licensing compliance and ensure renewals are managed proactively.</li><li>Partner with vendors to negotiate contracts, warranties, and support agreements.</li><li>Collaborate with Finance and Procurement on budgeting, forecasting, and cost optimization.</li><li>Develop policies, standards, and processes for IT asset management.</li><li>Ensure secure and compliant asset disposal to protect organizational data.</li><li>Provide regular reports on asset utilization, costs, and compliance status.</li><li>Support IT audits by maintaining accurate and auditable records.</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Bachelor’s degree in Information Technology, Business Administration, or related field (or equivalent experience).</li><li>3+ years of experience in IT Asset Management, IT operations, or procurement.</li><li>Experience with ITAM tools (ServiceNow, Lansweeper, SCCM, or similar).</li><li>Knowledge of software licensing models and vendor management.</li><li>Familiarity with ITIL/IT Service Management best practices.</li><li>Strong organizational, analytical, and negotiation skills.</li><li>Experience in healthcare IT and HIPAA compliance preferred.</li></ul><p><br></p>
  • 2025-09-03T16:29:06Z
Network Security Manager
  • Jacksonville, FL
  • remote
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p>We are seeking a highly skilled Network Security Manager / Administrator with strong technical expertise and business acumen to design, implement, and manage secure cloud and network infrastructures. This role is ideal for a problem-solver who can balance compliance, optimization, and security while delivering mission-critical infrastructure in a global environment.</p>
  • 2025-09-08T19:58:46Z
IT Director
  • Los Angeles, CA
  • onsite
  • Permanent
  • 150000.00 - 175000.00 USD / Yearly
  • Qualifications:<br>• 5+ years of hands-on IT management or support experience, preferably in a legal or professional services environment<br>• Strong proficiency with MacOS, Outlook, and Microsoft 365<br>• Experience with Filevine or similar legal case management/intake software<br>• Knowledge of conference room AV technologies (Zoom Rooms, webcams, display systems, audio solutions)<br>• Experience deploying or managing automation tools and AI platforms<br>• Solid understanding of database management and data integrity best practices<br>• Excellent troubleshooting skills and a proactive, solutions-oriented mindset<br>• Ability to manage multiple priorities and work effectively with non-technical staff<br>• Strong communication and interpersonal skills
  • 2025-09-02T16:44:49Z
IT Manager
  • Cincinnati, OH
  • onsite
  • Permanent
  • 82000.00 - 105000.00 USD / Yearly
  • <p>We are looking for an experienced IT detail-oriented individual to step into the role of IT Manager in Cincinnati, Ohio. This position involves leading dynamic teams in delivering high-quality data migration projects while ensuring compliance with regulatory standards. The ideal candidate will possess strong leadership skills, a passion for process optimization, and the ability to inspire and develop team members.</p><p><br></p><p>Responsibilities:</p><p>• Lead the successful delivery of data migration projects by managing timelines, quality standards, and service levels.</p><p>• Facilitate client meetings, including project kickoff and closing sessions, to ensure alignment and satisfaction.</p><p>• Develop, review, and present client deliverables and comprehensive project reports.</p><p>• Identify and implement best practices across multiple projects and teams to enhance efficiency and effectiveness.</p><p>• Collaborate with the Site Lead to analyze data and provide insights for client-facing project leads.</p><p>• Oversee administrative tasks such as preparing status reports, tracking budgets, and conducting performance evaluations for team members.</p><p>• Motivate and mentor team members by fostering growth opportunities and creating development programs.</p><p>• Manage project risks by assessing potential issues and ensuring compliance with statutory and regulatory requirements.</p><p>• Ensure adherence to confidentiality agreements and protect client information throughout the project lifecycle.</p>
  • 2025-09-08T19:48:52Z
Network/Systems Manager
  • Livermore, CA
  • onsite
  • Contract / Temporary to Hire
  • 55.00 - 65.00 USD / Hourly
  • <p>We are looking for an experienced Network/Systems Manager to join our team in Livermore, California. This is Network/Systems Manager a Contract-to-Permanent position offering an opportunity to lead and oversee critical network operations while collaborating with management and technical teams. The ideal Network/Systems Manager will take ownership of network systems, provide strategic recommendations for improvements, and ensure seamless technology operations across multiple sites. This is an onsite position sitting in Livermore, Ca. </p><p><br></p><p>The ideal Network/Systems Manager will have Palo Alto firewall experience, strong Cisco networking skills, and a background in Active Directory, VMware, and Google Workspace. The Network/Systems Manager will also help manage security in collaboration with our managed security provider, including patch management, configurations, and oversight of new firewall deployment. Experience with Cisco VoIP systems—particularly in design and configuration—is preferred. </p><p><br></p><p>When the current manager is out, this Network/Systems Manager role will act as the primary liaison to upper management, requiring excellent communication skills and the ability to present clearly to executives. You will also be the go-to person for staff when issues arise, ensuring problems are addressed quickly and effectively.</p><p><br></p><p>Responsibilities:</p><p>•<strong>Key Responsibilities</strong></p><ul><li>Oversee the network and virtual server environments, ensuring reliable and secure operations across all sites.</li><li>Administer LAN/WAN infrastructure including Cisco network equipment, virtualization platforms (VMware), Active Directory, user accounts, and network services.</li><li>Manage and configure firewalls (Palo Alto) and coordinate with security providers for patching, monitoring, and threat mitigation.</li><li>Oversee deployment of new network and security hardware, including upcoming firewall projects.</li><li>Configure and support Cisco VoIP systems, including design and implementation.</li><li>Troubleshoot and resolve hardware, software, and network issues to minimize downtime.</li><li>Evaluate requests for technical assistance, determine appropriate actions, and assign resources accordingly.</li><li>Collaborate with leadership to plan short- and long-term technology upgrades, replacements, and system improvements.</li><li>Design and optimize network architectures (e.g., VLAN, VPN, routing, content filtering, QoS, IDS/IPS, etc.) for high performance and security.</li><li>Install and update network software, service packs, and security patches across multiple platforms.</li><li>Monitor servers, appliances, and network devices to ensure proper performance and availability.</li><li>Lead technology projects, including migrations, new implementations, and product evaluations, ensuring they meet deadlines and quality standards.</li><li>Coordinate with internal teams, vendors, and contractors to complete projects and resolve issues efficiently.</li><li>Prepare documentation including network maps, technical reports, procedures, and recommendations for improvements.</li><li>Stay informed on industry trends, tools, and best practices to inform purchasing and operational strategies.</li><li>Act as a primary contact for management, providing updates, reports, and recommendations.</li></ul><p><br></p>
  • 2025-09-09T16:18:47Z
Ellucian Colleague Cloud Migration PM
  • Oregon City, OR
  • onsite
  • Temporary
  • 65.00 - 75.00 USD / Hourly
  • <p>Robert Half is seeking an experienced Project Manager to lead the migration of our Ellucian Colleague system from on-premises to a SaaS platform.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact with Ellucian and other vendors, acting as the central hub for stakeholder communications.</li><li>Develop and maintain a comprehensive project plan with milestones over an estimated 24-month timeline.</li><li>Lead and facilitate regular project meetings with internal teams and the Ellucian implementation team.</li><li>Oversee data migration, validation, and integrations with third-party systems (e.g., LMS, financial tools).</li><li>Implement project controls for scope, schedule, budget, risk, and quality management.</li><li>Collaborate with functional leaders to evaluate, streamline, and improve business processes.</li><li>Lead change management efforts, including campus communications and end-user readiness.</li><li>Develop and execute training strategies for administrative users, faculty, and staff.</li><li>Manage cutover planning, go-live execution, and post-launch stabilization.</li><li>Provide regular status reports and escalate risks to the Executive Steering Committee.</li></ul>
  • 2025-08-27T18:38:43Z
Technical Support Manager
  • Cranbury, NJ
  • onsite
  • Permanent
  • 85000.00 - 95000.00 USD / Yearly
  • <p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
  • 2025-09-08T19:48:52Z
PIA P&C Support Specialist (Tier II)
  • Rochester, NY
  • onsite
  • Temporary
  • 17.10 - 19.80 USD / Hourly
  • We are looking for a skilled PIA P& C Support Specialist (Tier II) to join our team in Rochester, New York, on a contract basis. In this role, you will provide advanced support and customer service related to property and casualty products, workers' compensation, and bonds. You will utilize your expertise in insurance industry practices and systems to ensure seamless client experiences while resolving complex issues.<br><br>Responsibilities:<br>• Address inquiries related to property and casualty products, workers' compensation, and bonds, ensuring client satisfaction through effective communication.<br>• Investigate and resolve technical issues, escalating unresolved matters to appropriate personnel when necessary.<br>• Maintain detailed records of internal and external communications for accurate reporting and follow-ups.<br>• Collaborate with insurance carriers and external clients to build and sustain positive relationships.<br>• Respond to inbound calls and initiate outbound calls as required by business needs.<br>• Develop process improvements and recommend enhancements to management to optimize efficiency.<br>• Stay updated on regulatory changes, policy updates, and industry developments to provide accurate information and support.<br>• Utilize multiple software applications and carrier websites to manage client interactions and inquiries effectively.<br>• Participate in assigned projects and required training to support team and organizational goals.<br>• Diffuse client concerns and notify management of critical situations to ensure optimal solutions are implemented.
  • 2025-08-14T19:44:07Z
ERP Integration Manager
  • Philadelphia, PA
  • remote
  • Temporary
  • - USD / Hourly
  • We are looking for an experienced ERP Integration Manager to join our team in Philadelphia, Pennsylvania. This long-term contract position is ideal for a detail-oriented individual with expertise in workforce management systems and timekeeping solutions, especially UKG Pro and Kronos modules. The role involves providing functional integration support, collaborating with stakeholders, and ensuring seamless system operations.<br><br>Responsibilities:<br>• Analyze business requirements for timekeeping issues and new functionalities, designing and implementing solutions that include system configuration, testing, and ongoing support.<br>• Provide functional expertise for ERP integrations, ensuring seamless connectivity between UKG Pro, Workday, and other systems using the Boomi integration layer.<br>• Facilitate comprehensive testing processes, including payroll parallel testing and user acceptance testing, while documenting test scripts and results.<br>• Collaborate with various teams, including payroll, nursing administration, and IT, to gather requirements and present tailored solutions.<br>• Train team members on UKG Pro modules and create detailed guides for debugging and system support.<br>• Offer hands-on production support during system cutovers and go-live phases to ensure smooth transitions.<br>• Maintain and update critical integration components, including CRTs, to optimize system performance.<br>• Lead discussions with stakeholders to provide insights and support for workforce management implementations.<br>• Debug and resolve integration issues across multiple systems, ensuring minimal disruption to operations.
  • 2025-08-07T14:23:41Z
IT Operations Lead Engineer
  • Naperville, IL
  • onsite
  • Temporary
  • 61.13 - 71.25 USD / Hourly
  • Robert Half is seeking a highly skilled IT Operations Lead Engineer for an exciting 6-month engagement, with potential for extension, in Naperville, IL. This role requires deep expertise in Microsoft technologies and a strong background in IT operations. The IT Operations Lead Engineer will serve as a subject matter expert, ensuring secure, compliant, and optimized IT environments while supporting critical infrastructure implementations and configurations. <br> Key Responsibilities: Act as a subject matter expert (SME) for Microsoft technologies, including Entra ID (formerly Azure AD), Azure cloud infrastructure, Intune, and Conditional Access. Implement, troubleshoot, and support Conditional Access policies and identity governance strategies. Provide technical expertise to ensure secure configurations aligned with NIST cybersecurity standards. Deliver hands-on support in networking, endpoint management, and cloud infrastructure integration. Document and assist in remediation efforts emerging from NIST assessments. Collaborate with cross-functional teams to ensure seamless IT operations and compliance. Analyze, monitor, and optimize Microsoft 365 and Azure environments for performance, security, and operational efficiency. Manage Intune policy configurations across endpoints, ensuring consistent enforcement. Contribute to incident response and change control activities.
  • 2025-08-07T13:58:45Z
IT Product Maximo Specialist
  • Detroit, MI
  • onsite
  • Permanent
  • 110000.00 - 150000.00 USD / Yearly
  • We are looking for an experienced IT Product Maximo Specialist to join our team in Detroit, Michigan. In this role, you will oversee the configuration, maintenance, and optimization of Maximo systems to ensure smooth operations and compliance. Your expertise will be instrumental in troubleshooting issues, enhancing system functionality, and supporting end-users with technical challenges.<br><br>Responsibilities:<br>• Collaborate with vendors to coordinate regular system patches, upgrades, and testing.<br>• Manage user roles, security groups, and access controls to ensure compliance and support audit requirements.<br>• Identify opportunities to improve operational efficiencies by leveraging Maximo functionalities.<br>• Stay updated on software capabilities, industry trends, and best practices to enhance system performance.<br>• Assist with data analysis, reporting needs, and change management processes.<br>• Provide responsive technical support to end-users facing IT or Maximo-related challenges.<br>• Debug and resolve production issues, escalating complex problems to developers or support teams when necessary.<br>• Create and maintain documentation for system configurations, procedures, and troubleshooting guides.<br>• Configure Maximo modules, workflows, and security settings to align with business requirements.<br>• Evaluate and recommend new technologies to enhance business processes centered on the Maximo platform.
  • 2025-09-04T18:05:11Z
IT Operations Coordinator
  • Springfield, MA
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an experienced IT Operations Coordinator to oversee and drive the alignment of technology initiatives with business objectives. This role will require expertise in IT strategy, business planning, and ensuring compliance with industry standards. Based in Hampden County, Massachusetts, this is an exciting opportunity to contribute to the success of a dynamic and forward-thinking organization.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain a comprehensive IT roadmap that aligns with organizational goals and emerging technology trends.</p><p>• Partner with vendors and internal teams to assess, implement, and optimize enterprise systems, cloud platforms, and cybersecurity measures.</p><p>• Monitor compliance with IT governance standards, ensuring adherence to data protection and risk management protocols.</p><p>• Play a key role in creating and refining business continuity and disaster recovery plans in collaboration with leadership.</p><p>• Coordinate IT equipment inventory management to ensure accurate tracking and efficient utilization.</p><p>• Conduct regular IT audits to evaluate system performance and identify areas for improvement.</p><p>• Facilitate cross-functional communication to promote the successful execution of technology projects.</p><p>• Advise on IT best practices and provide strategic input to enhance operational efficiency.</p><p>• Manage client communications related to IT projects, ensuring clarity and alignment with expectations.</p>
  • 2025-08-20T19:24:08Z
IT Director
  • Peridot, AZ
  • onsite
  • Temporary
  • 95.00 - 110.00 USD / Hourly
  • We are looking for an experienced IT Director to oversee and enhance the technological infrastructure of our organization in Peridot, Arizona. This long-term contract position requires a dynamic leader who can manage IT operations, ensure system reliability, and drive innovation to meet organizational goals.<br><br>Responsibilities:<br>• Lead and manage the IT department, ensuring efficient operations and continuous improvement.<br>• Oversee deskside support services to address technical issues and maintain high user satisfaction.<br>• Coordinate and execute hardware deployments, ensuring smooth integration with existing systems.<br>• Develop and maintain backup technologies to safeguard critical data and ensure business continuity.<br>• Implement and manage Cisco technologies to optimize network performance and security.<br>• Monitor and evaluate IT systems to identify areas for improvement and recommend innovative solutions.<br>• Collaborate with other departments to align technology strategies with organizational objectives.<br>• Ensure compliance with IT policies, standards, and regulatory requirements.<br>• Manage vendor relationships and negotiate contracts for IT services and equipment.<br>• Provide mentorship and guidance to the IT team, fostering growth and development.
  • 2025-09-03T22:58:42Z
Deployment Technician
  • Mendota Heights, MN
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a meticulous and dependable Deployment Technician to join our team in Mendota Heights, Minnesota. This contract position focuses on supporting mobile device configurations, particularly Android tablets, while ensuring seamless setup and deployment processes. The role requires adaptability, teamwork, and occasional flexibility for early or late shifts.<br><br>Responsibilities:<br>• Configure and deploy Android tablets and other mobile devices according to detailed instructions.<br>• Perform repetitive setup tasks with precision and efficiency.<br>• Collaborate with team members to ensure smooth operations during deployments.<br>• Provide support during early morning or late evening shifts as required.<br>• Travel locally to deployment sites, ensuring reliable transportation is available.<br>• Assist in troubleshooting and resolving issues with mobile devices.<br>• Follow safety guidelines and procedures during all tasks.<br>• Maintain clear and effective communication with team members and stakeholders.
  • 2025-09-04T20:19:13Z
IT Director
  • Grand Rapids, MI
  • onsite
  • Permanent
  • 130000.00 - 170000.00 USD / Yearly
  • We are looking for an experienced IT Director to guide and oversee our technology operations while driving innovation and efficiency. In this role, you will play a crucial part in shaping our IT infrastructure and ensuring it aligns with organizational goals. The ideal candidate will bring a strategic mindset, strong leadership abilities, and a passion for leveraging technology to achieve business success.<br><br>Responsibilities:<br>• Lead and manage the IT department, fostering a culture of collaboration and innovation.<br>• Develop and implement strategies for IT infrastructure, ensuring scalability and efficiency.<br>• Oversee the deployment and maintenance of hardware, software, and network systems.<br>• Collaborate with leadership to align IT priorities with organizational objectives.<br>• Ensure the security, reliability, and performance of IT systems and networks.<br>• Design and enforce IT policies, standards, and best practices to support operational excellence.<br>• Evaluate emerging technologies and recommend solutions to enhance business capabilities.<br>• Manage IT budgets, forecast resource needs, and plan for future growth.<br>• Lead hiring decisions for IT roles and build a high-performing team.<br>• Provide technical leadership and guidance to ensure successful project execution.
  • 2025-09-09T17:44:08Z
Paid Media Manager
  • Troy, MI
  • onsite
  • Permanent
  • 70000.00 - 90000.00 USD / Yearly
  • We are looking for a skilled Paid Media Manager to oversee and enhance programmatic advertising campaigns across various platforms. The ideal candidate will have a strong analytical mindset and a passion for driving measurable results through strategic media planning. This permanent role is based in Troy, Michigan, and offers an exciting opportunity to collaborate with creative and analytical teams to deliver impactful campaigns. <br> Responsibilities: • Develop, implement, and refine programmatic advertising campaigns across platforms such as display, video, audio, and native ads. • Monitor campaign performance metrics daily to ensure goals for key performance indicators (KPIs) are consistently met. • Conduct in-depth data analysis to identify trends and provide actionable recommendations for improving campaign effectiveness. • Collaborate with media planners, data analysts, and creative teams to align campaign strategies and achieve cohesive results. • Design and manage audience segmentation and targeting strategies using first- and third-party data sources. • Stay updated on industry trends, platform enhancements, and programmatic media best practices to maintain a competitive edge. • Prepare detailed performance reports and campaign summaries for internal teams and clients. • Test and evaluate new platforms, tools, and ad formats to innovate and enhance campaign outcomes. • Ensure brand safety and compliance by utilizing ad verification tools and implementing appropriate measures. • Support the implementation of pixel tracking and tag management systems as needed.
  • 2025-08-13T19:48:46Z
VP, IT Operations
  • Montclair, NJ
  • remote
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p>We are looking for a visionary VP of IT Operations to oversee and enhance our organization's core technology systems, including Salesforce, SharePoint, and related data platforms. This leadership role involves driving the strategic technology roadmap, managing system integrations, and ensuring data governance while supporting cross-departmental collaboration. The ideal candidate will thrive in a fast-paced, mission-driven environment, demonstrating the ability to lead technical initiatives and deliver scalable, impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the management and optimization of key organizational systems, including Salesforce, SharePoint, and data reporting platforms.</p><p>• Develop and execute a comprehensive technology roadmap, aligning system capabilities with strategic business priorities.</p><p>• Administer and configure Salesforce, ensuring seamless integration with third-party tools and internal systems.</p><p>• Create and maintain data governance structures to ensure data quality, consistency, and security across platforms.</p><p>• Build and manage cross-platform reporting and analytics to provide actionable business insights.</p><p>• Oversee SharePoint administration, supporting its use as an effective collaboration and document management tool.</p><p>• Guide and collaborate with external vendors to deliver secure and scalable system enhancements.</p><p>• Provide training and support to users to maximize system adoption and efficiency.</p><p>• Stay informed on the latest Salesforce features and apply relevant updates to improve system functionality.</p><p>• Supervise and develop IT team members, ensuring effective prioritization and coordination of IT initiatives.</p>
  • 2025-09-05T16:33:46Z
IT Director
  • Phoenix, AZ
  • onsite
  • Permanent
  • 160000.00 - 180000.00 USD / Yearly
  • We are looking for an accomplished IT Director to oversee global IT operations, security, and compliance initiatives. This leadership role involves shaping the strategic vision for IT infrastructure, ensuring robust cybersecurity measures, and driving compliance with international standards. The ideal candidate will possess strong technical expertise, a proven ability to manage distributed teams, and a commitment to fostering secure and scalable technology solutions.<br><br>Responsibilities:<br>• Develop and implement a comprehensive global IT strategy that aligns with organizational goals.<br>• Lead, mentor, and manage a distributed team of IT professionals, including contractors and in-house staff.<br>• Oversee vendor relationships, budgeting, and procurement processes to ensure cost-effective IT operations.<br>• Design and execute a proactive cybersecurity strategy, including risk assessments and incident response plans.<br>• Establish and maintain IT policies, internal controls, and documentation to support compliance with global regulatory standards.<br>• Ensure adherence to major compliance frameworks, including SOC 2 and ISO 27001.<br>• Manage enterprise IT systems, cloud-based tools, and core infrastructure across global and remote environments.<br>• Implement best practices for data backup, disaster recovery, and business continuity planning.<br>• Collaborate with cross-functional teams to ensure IT processes meet organizational needs and support operational efficiency.<br>• Drive automation and continuous improvement across IT workflows and systems.
  • 2025-08-21T18:34:21Z
Platform Specialist
  • Williamsville, NY
  • remote
  • Temporary
  • 21.00 - 22.00 USD / Hourly
  • <p>We are looking for an experienced  Platform Specialist to join our team in Williamsville, New York. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and efficiency of customer transactions while supporting platform operations. This role requires a proactive individual capable of maintaining data integrity, optimizing processes, and delivering meaningful insights to improve business outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Process complex or unique customer transactions with precision, ensuring compliance with established service level agreements (SLAs).</p><p>• Address inquiries related to platform operations, providing timely and accurate resolutions.</p><p>• Perform order entry and transactional functions while verifying the accuracy of requests and data.</p><p>• Maintain the integrity of business data, generating reports and metrics to provide actionable insights.</p><p>• Collaborate with account managers and business owners to identify opportunities for platform optimization and increased usage.</p><p>• Support the adoption of platform solutions and assist team members in leveraging available tools.</p><p>• Analyze data trends to identify areas for improvement and recommend strategic actions.</p><p>• Communicate effectively with internal and external stakeholders to resolve issues and provide exceptional customer service.</p><p>• Deliver general team support, ensuring smooth operations and alignment with business goals. </p>
  • 2025-08-20T14:28:47Z
IT Resource
  • Chicago, IL
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • <p>We are looking for a skilled IT Auditor to join our team on a contract basis in Chicago, IL. In this role, you will play a critical part in evaluating and improving IT systems, processes, and controls to ensure compliance and efficiency. This is an excellent opportunity for individuals who excel in an analytical and focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive audits of IT systems, applications, and processes to identify areas of risk or non-compliance.</p><p>• Evaluate and test IT General Controls (ITGC) to ensure proper safeguarding of organizational information.</p><p>• Develop and execute audit programs tailored to assess the effectiveness of IT systems and procedures.</p><p>• Document audit findings in a clear and concise manner, providing actionable recommendations for improvement.</p><p>• Collaborate with stakeholders to ensure audit objectives are met and compliance standards are upheld.</p><p>• Apply frameworks such as CobiT to assess the maturity and effectiveness of IT governance processes.</p><p>• Monitor the implementation of corrective actions resulting from audit findings to ensure timely resolution.</p><p>• Provide insights and strategies to enhance IT security, operational efficiency, and risk management.</p><p>• Stay updated on emerging IT audit practices and regulatory requirements to maintain expertise in the field.</p>
  • 2025-08-12T16:38:47Z
Manager of Cloud Services
  • Fort Lauderdale, FL
  • onsite
  • Permanent
  • 145000.00 - 155000.00 USD / Yearly
  • We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies.<br><br>Responsibilities:<br>• Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines.<br>• Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services.<br>• Collaborate across departments in a cross-functional environment with shared resources.<br>• Manage complex projects related to cloud and DevOps initiatives.<br>• Work with senior leadership to manage vendor relationships within the scope of cloud services.<br>• Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs.<br>• Ensure the security and compliance of all cloud technologies and practices.<br>• Design, develop, and deploy modular cloud systems and applications.<br>• Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users.<br>• Implement Infrastructure as Code (IaC) and maintain configuration management best practices.<br>• Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools.<br>• Manage and maintain Big Data solutions.<br>• Manage cloud-related budgets, optimizing costs while maintaining service quality.
  • 2025-09-02T15:39:03Z
VP Technology
  • Atlanta, GA
  • onsite
  • Permanent
  • 160000.00 - 180000.00 USD / Yearly
  • We are seeking a VP of Technology to join our team in Atlanta, Georgia. This role is focused on implementing a buy and build strategy, optimizing cloud spend, and managing change within a lean IT team. The VP of Technology will play a crucial role in transforming the infrastructure of our acquisitions and building out the practice under the leadership of our senior executives.<br><br>Responsibilities:<br>• Develop and implement a comprehensive technology strategy that aligns with our business objectives<br>• Oversee the integration and optimization of cloud technologies, primarily AWS<br>• Manage systems implementation and change management processes<br>• Analyze and optimize cloud spend to ensure operational efficiency<br>• Collaborate with other executives to build out the practice<br>• Maintain a focus on ERP Solutions, using tools such as Netsuite, Intact, and Salesforce<br>• Handle client-facing responsibilities and establish strong relationships with stakeholders<br>• Utilize Agile Scrum methodologies to manage projects and deliver results<br>• Conduct audits and reviews to ensure compliance and performance<br>• Manage contracts and agreements related to technology procurement and partnerships<br>• Leverage knowledge of Computer Hardware and Cisco Technologies in strategic decision-making.
  • 2025-08-13T14:38:53Z
Director of Applications
  • Live Oak, TX
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • We are looking for an experienced Director of Applications to lead and oversee enterprise application strategies and development initiatives in Live Oak, Texas. This role requires a dynamic leader capable of optimizing application architecture, managing cross-functional teams, and delivering impactful solutions aligned with business goals. The ideal candidate will bring strong technical expertise, strategic thinking, and exceptional leadership skills to ensure the success of application-related projects.<br><br>Responsibilities:<br>• Direct the development and implementation of enterprise applications and business systems strategies.<br>• Lead and manage cross-functional teams focused on systems integration, product lifecycle, and application architecture.<br>• Collaborate with stakeholders to align application development with organizational goals and user needs.<br>• Oversee agile methodologies and product delivery processes to enhance efficiency and performance.<br>• Manage application budgets, evaluate vendor costs, and ensure alignment with strategic priorities.<br>• Drive improvements in application platforms, including HRIS, ERP systems, and timekeeping tools.<br>• Develop and maintain strong relationships with vendors and external partners.<br>• Ensure compliance with industry best practices and organizational standards.<br>• Monitor application performance and implement solutions to optimize user experience.<br>• Provide guidance and mentorship to team members, fostering growth and development.
  • 2025-08-19T16:53:46Z
Database Technology Manager
  • Romeoville, IL
  • onsite
  • Permanent
  • 130000.00 - 170000.00 USD / Yearly
  • <p>We are looking for an experienced Database Technology Manager to lead and optimize data systems, automation strategies, and team operations. This role will oversee high-impact projects, foster collaboration across departments, and drive efficiency improvements through innovative solutions. Based in Romeoville, Illinois, this position is ideal for a results-oriented leader passionate about process optimization and technology.</p><p><br></p><p>Responsibilities:</p><p>• Lead a team in managing divisional system and data initiatives, ensuring alignment with business requirements and project specifications.</p><p>• Collaborate with stakeholders to establish project timelines and priorities, providing regular updates on progress and outcomes.</p><p>• Oversee the maintenance and integrity of internal and external systems, ensuring seamless functionality for users, customers, and vendors.</p><p>• Manage vendor relationships, including contract reviews, performance monitoring, and adherence to organizational standards.</p><p>• Develop and implement automation solutions using approved tools, prioritizing requests and tracking measurable improvements.</p><p>• Supervise the documentation of process workflows, ensuring timely updates to reflect changes and recommending enhancements for greater efficiency.</p><p>• Direct the evaluation and optimization of business systems, coordinating with cross-functional teams to implement cost-effective solutions.</p><p>• Stay informed about industry trends and best practices in healthcare software and data management.</p><p>• Provide leadership and development opportunities for team members, addressing skill gaps and fostering continuous learning.</p><p><br></p>
  • 2025-08-07T14:34:01Z
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