We are looking for a detail-oriented Medical Coder to join our team on a long-term contract basis. In this role, you will be responsible for accurately reviewing and coding inpatient medical records using established standards and guidelines. This position is based in Atlanta, Georgia, and offers the opportunity to contribute to the efficiency and compliance of healthcare documentation processes.<br><br>Responsibilities:<br>• Review inpatient medical records to assign accurate ICD-10-CM and CPT codes.<br>• Ensure all coding practices comply with regulatory requirements, payer policies, and official guidelines.<br>• Collaborate with healthcare professionals to clarify clinical documentation and resolve coding discrepancies.<br>• Stay updated on coding standards, payment systems, and healthcare regulations.<br>• Participate in audits and quality improvement initiatives to ensure coding accuracy.<br>• Protect the confidentiality and integrity of patient information throughout the coding process.<br>• Meet established productivity and accuracy benchmarks to support organizational goals.<br>• Assist in staff training efforts to enhance coding knowledge and compliance.
We are looking for an organized and detail-oriented Medical Scheduler to join our healthcare team in Youngstown, Ohio. In this role, you will coordinate and manage medical appointments, ensuring that patients receive timely and efficient care. This is a long-term contract position offering the opportunity to contribute to a meaningful and dynamic healthcare environment.<br><br>Responsibilities:<br>• Manage electronic and physical filing systems to maintain accurate and accessible patient records.<br>• Prepare agendas and schedules for meetings, ensuring all necessary documentation is organized.<br>• Coordinate and schedule medical appointments and visits for residents, ensuring seamless communication with healthcare providers.<br>• Submit required reports and documentation to county agencies, guardians, and other relevant parties.<br>• Audit patient charts for accuracy and compliance with healthcare regulations.<br>• Collect and analyze data for reporting purposes as needed.<br>• Handle billing tasks efficiently and accurately.<br>• Serve as a backup for receptionist duties, providing support as required.<br>• Maintain communication with patients, families, and agencies to address inquiries and provide updates.<br>• Perform additional tasks as assigned by management to support the overall operations.
<p>We are looking for a detail-oriented Data Entry Specialist to join our team on a long-term contract basis (1 year). This role is based in Brooklyn, New York, and involves handling medical data entry tasks with precision and accuracy. The ideal candidate will have experience with analyzing and comparing data while working within healthcare systems.</p><p><br></p><p>Responsibilities:</p><p>• Enter both alphanumeric and medical data accurately into designated systems.</p><p>• Perform basic analysis and comparisons of data to ensure accuracy and consistency.</p><p>• Manage billing functions and claim administration processes efficiently.</p><p>• Utilize software tools such as Adobe Acrobat, Allscripts, and Cerner Technologies to complete tasks.</p><p>• Handle inbound calls professionally and provide timely responses to inquiries.</p><p>• Support clinical trial operations by maintaining accurate and organized records.</p><p>• Create and update charts and graphs to visualize data trends.</p><p>• Collaborate with team members to ensure smooth workflows and adherence to deadlines.</p><p>• Maintain confidentiality and comply with healthcare data regulations.</p><p><br></p>
<p>We are looking for a Medical Customer Service Specialist to join our team, helping patients and healthcare providers navigate appointments, billing, and insurance questions. This position would be supporting the Indianapolis area.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Responsibilities for the position include the following:</strong></p><ul><li>Serve as the primary point of contact for patients, healthcare providers, and insurance companies regarding medical billing, appointments, authorizations, and general inquiries.</li><li>Accurately document and update patient information within electronic health records (EHR) or related systems.</li><li>Resolve billing questions, insurance claim issues, and patient concerns with empathy and professionalism.</li><li>Communicate effectively via phone, email, and online portals, ensuring timely and accurate information delivery.</li><li>Coordinate scheduling and appointment requests, and facilitate patient registration as needed.</li><li>Maintain knowledge of HIPAA guidelines and patient privacy standards at all times.</li><li>Collaborate with internal departments such as billing, admissions, and clinical staff to ensure a seamless patient experience.</li><li>Identify opportunities to enhance patient satisfaction and contribute to team process improvements.</li></ul><p><br></p>
<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for an Healthcare IT Application Analyst (Meditech) with experience in Healthcare IT, Healthcare Information Systems, Meditech EHR, SQL, Microsoft Apps, User Support, Data Distribution, Application Log Monitoring, and more. If this sounds like your background, then this Healthcare IT Application Analyst (Meditech) role is for you. For this opportunity, you will work in the Van Nuys, CA area.</p><p><br></p><p><strong>Position</strong>: Healthcare IT Application Analyst (Meditech)</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, CTH or FTE</p><p><strong>Top Skills</strong>: Healthcare IT, Healthcare Information Systems, Meditech EHR, SQL, Microsoft Apps, User Support, Data Distribution, Application Log Monitoring</p><p><strong>Onsite/Remote</strong>: <em>Hybrid Remote (prefer onsite)</em></p><p><strong>Company: </strong>Hospital</p><p><br></p><p>We are looking to present candidates immediately and this Healthcare IT Application Analyst (Meditech) position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).</p><p><br></p><p><strong>Job Scope: </strong></p><ul><li>Application Analyst: Support Healthcare IT Tasks - Manage, Administer & Maintain Computer Applications & Systems</li><li>Develop, Document & Execute System Maintenance / Config Procedures</li><li>Research / Recommend Innovative / Automated Approaches to Systems Admin, Policy Changes & Service Improvements Leveraging Hospital Resources</li><li>Monitor Systems and Application Logs - Verify Integrity / Availability of Servers & Systems</li><li>Manage Projects & Planning, Develop Training Plans</li><li>Develop Reports & Data Extracts, Manage Data Uploads & Downloads</li><li>Data Distribution (Labor Productivity, Rosters, Employee Record Maintenance, Time & Attendance Logs)</li><li>Support Business Intelligence & Data Analytics</li><li>Maintain Vendor Relations & Manage Upgrades, Software Update Plans & Report Writing</li><li>New Services Config & Documentation of New Features</li><li>Investigate & Troubleshoot Issues with Stakeholders</li><li>Update Newly Created Positions, Staffing & Scheduling Settings, Profiles & Labor Productivity Goals</li><li>Resolve Hospital IT Help Desk Tickets & Incidents</li><li>Execute Ongoing Performance Tuning, System Upgrades & Resource Optimization</li><li>Train Staff on New Processes, Orient New System Users, Sponsor Re-Training</li><li>Coordinate & Plan Integration of Data between Computer Systems as SME</li><li>Analyze Data Flows for Process Improvement - Optimize Benefits of System Features</li></ul>
<p>A Healthcare Company in Torrance is looking for a skilled and compassionate Medical Receptionist. The Medical Receptionist will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. This is a Contract to permanent position offering an excellent opportunity to grow within a supportive environment dedicated to patient care.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors with professionalism and courtesy, creating a positive first impression.</p><p>• Verify insurance details, collect copayments, and ensure all necessary documentation is accurately completed.</p><p>• Facilitate patient intake and check-out processes, maintaining precise data entry in the system.</p><p>• Collaborate with clinical staff to ensure seamless office operations and smooth patient flow.</p><p>• Manage medical record requests, including scanning, filing, and maintaining organized documentation.</p><p>• Perform administrative duties such as handling correspondence, faxing, and managing office supplies inventory.</p><p>• Uphold patient confidentiality and adhere to all healthcare regulations and standards.</p><p>• Address patient inquiries and provide clear communication regarding office procedures and services.</p>
<p>We are looking for a dedicated and empathetic Customer Service Representative with expertise in healthcare call center operations. In this role, you will handle inquiries related to medical eligibility, benefits, claims, and provider information while maintaining a high level of professionalism and accuracy. This is a Contract to permanent position that offers the opportunity to grow within the organization for the right candidate. While the position is primarily remote, occasional in-office attendance may be required depending on location.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of customer inquiries via phone and email regarding medical benefits, claims, and provider information.</p><p>• Provide accurate and detailed information about healthcare plans, pre-authorizations, and claim statuses.</p><p>• Utilize tracking systems to document all interactions and ensure proper follow-up.</p><p>• Stay updated on changes to healthcare policies, procedures, and benefits to provide accurate guidance.</p><p>• Resolve customer complaints and troubleshoot issues with professionalism and efficiency.</p><p>• Advise members on outstanding payments and explain billing details when necessary.</p><p>• Assist callers in navigating network provider options and understanding plan coverage.</p><p>• Escalate complex issues to supervisors or managers when required.</p><p>• Collaborate with team members to ensure seamless customer support.</p><p>• Adhere to HIPAA policies and maintain confidentiality in all interactions.</p>
<p>A well-established <strong>medical device and healthcare services company</strong> in Carlsbad is seeking a dedicated <strong>Staff Accountant</strong> to support core accounting functions across multiple departments. This role is critical to ensuring financial accuracy in a highly regulated environment and will work closely with operations, payroll, clinical services, and the revenue cycle team.</p><p><br></p><p><strong>🔹 Key Responsibilities</strong></p><p><strong>Month-End Close</strong></p><ul><li>Perform <strong>journal entries</strong>, account reconciliations, and monthly financial schedules.</li><li>Maintain and update <strong>accrual schedules</strong> for medical supplies, consumables, lab services, and outsourced clinical support.</li><li>Support depreciation schedules, prepaid amortization, and intercompany reconciliations.</li></ul><p><strong>General Ledger & Reporting</strong></p><ul><li>Analyze GL activity for healthcare-specific transactions such as patient services, reimbursements, medical vendor contracts, and device inventory.</li><li>Assist in preparing internal financial statements, expense variance analysis, and cost center reporting.</li><li>Support external auditors with schedules and documentation.</li></ul><p><strong>Operational Integration</strong></p><ul><li>Reconcile transactions between clinical software systems and the accounting platform.</li><li>Work with the billing and RCM team to ensure proper revenue recognition and cash application.</li><li>Review credit card transactions for medical supply purchases and reconcile statements.</li></ul><p><br></p>
<p>A reputable <strong>healthcare facility in Vista</strong> is seeking an experienced <strong>Business Office Manager</strong> to oversee front office operations, billing processes, team leadership, and compliance reporting. This role supports both administrative and financial functions and requires someone who brings professionalism, integrity, and strong operational oversight. The ideal candidate has deep experience in healthcare administration, billing/collections, resident or patient financials, and staff supervision.</p><p><br></p><p><strong>🔹 Key Responsibilities</strong></p><ul><li>Oversee daily operations of the business office including billing, resident/patient accounts, AR/AP, payroll support, and insurance verification.</li><li>Manage a small administrative team including reception, records, and billing specialists; provide coaching, training, and performance guidance.</li><li>Ensure compliance with healthcare regulations, internal policy requirements, and state/federal reporting standards.</li><li>Manage resident or patient financial files, monthly statements, reimbursements, and contract documentation.</li><li>Prepare and analyze financial reports including census data, AR aging, adjustments, and payment trends.</li><li>Coordinate with clinical and nursing teams regarding admissions, discharges, and care authorization documents.</li><li>Handle sensitive financial conversations with residents/patients and families with discretion and clarity.</li><li>Maintain high standards in office organization, recordkeeping, and secure handling of confidential information (HIPAA, PHI).</li></ul>
<p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
<p>We are looking for a detail-oriented Medical Coder to join our team on an immediate contract basis. In this role, you will be responsible for accurately reviewing and coding inpatient medical records using established standards and guidelines. This position is located in Chattanooga, Tennessee and offers the opportunity to contribute to the efficiency and compliance of a growing, patient-oriented team.</p><p> </p><p>Responsibilities:</p><p>• Review inpatient medical records to assign accurate ICD-10-CM and CPT codes.</p><p>• Ensure all coding practices comply with regulatory requirements, payer policies, and official guidelines.</p><p>• Collaborate with healthcare professionals to clarify clinical documentation and resolve coding discrepancies.</p><p>• Stay updated on coding standards, payment systems, and healthcare regulations.</p><p>• Participate in audits and quality improvement initiatives to ensure coding accuracy.</p><p>• Protect the confidentiality and integrity of patient information throughout the coding process.</p><p>• Meet established productivity and accuracy benchmarks to support organizational goals.</p><p> </p><p>If you are interested and available for an IMMEDIATE coding opportunity, please complete an application and call (423)244-0726! for more information TODAY!</p>
We are looking for an experienced Practice Administrator to lead human resources operations within a healthcare setting in Little Rock, Arkansas. This role requires a detail-oriented individual who excels in managing employee relations, benefits administration, and HR processes while ensuring compliance with organizational policies. The ideal candidate will bring over five years of expertise in HR management and demonstrate strong leadership and organizational skills.<br><br>Responsibilities:<br>• Oversee all aspects of human resources management, including employee relations, recruitment, onboarding, and retention.<br>• Manage benefits programs and ensure accurate administration of employee compensation packages.<br>• Maintain and optimize HRIS systems to streamline processes and improve data accuracy.<br>• Develop and implement HR policies and procedures that align with organizational goals and regulatory requirements.<br>• Facilitate training sessions and development opportunities to enhance staff performance.<br>• Address employee concerns and mediate workplace issues to promote a positive work environment.<br>• Monitor compliance with labor laws and healthcare-specific regulations.<br>• Collaborate with leadership to align HR strategies with business objectives.<br>• Generate regular reports on HR metrics and provide insights to support decision-making.<br>• Ensure smooth transitions and integration of new systems or processes related to HR.
We are looking for a detail-oriented Medical Billing Specialist to join our team on a long-term contract basis. In this role, you will play a critical part in ensuring accurate and timely processing of medical billing and claims for a healthcare facility in Raeford, North Carolina. This position offers the opportunity to contribute to the smooth financial operations of a trusted healthcare provider.<br><br>Responsibilities:<br>• Prepare, review, and submit medical claims to insurance companies, ensuring accuracy and compliance with regulations.<br>• Follow up on outstanding claims and resolve any issues or discrepancies promptly.<br>• Verify patient insurance coverage and eligibility to facilitate proper billing.<br>• Maintain detailed records of billing activities and ensure confidentiality of sensitive information.<br>• Collaborate with healthcare providers and administrative staff to clarify billing details and address concerns.<br>• Monitor and analyze billing trends to identify opportunities for process improvements.<br>• Respond to patient inquiries regarding billing statements and insurance claims.<br>• Ensure compliance with all relevant healthcare and billing laws, regulations, and guidelines.<br>• Assist in generating financial reports related to billing and collections.
We are looking for an experienced Healthcare Litigation Attorney to join our team on a long-term contract basis. This position is based in Pennington, New Jersey, and focuses on supporting litigation efforts related to recovering funds from auto and workers’ compensation insurance carriers. The ideal candidate will have a strong legal background, particularly in healthcare litigation, and a proven ability to manage claims and collaborate effectively within legal and billing teams.<br><br>Responsibilities:<br>• Investigate and manage cases involving unpaid or denied claims from auto insurance carriers.<br>• Represent the organization in litigation efforts to recover funds owed.<br>• Collaborate with internal teams, including legal and billing, to address complex claim issues.<br>• Conduct detailed reviews and analyses of legal documents and insurance policies.<br>• Ensure accurate record-keeping and tracking of cases throughout their lifecycle.<br>• Provide legal expertise on matters involving workers’ compensation and auto insurance claims.<br>• Develop strategies to resolve disputes and recover payments in compliance with legal standards.<br>• Support trial preparation and discovery processes as needed.<br>• Utilize case management software to organize and monitor legal activities.<br>• Maintain a high level of professionalism and efficiency in handling a large volume of cases.
<p>We are looking for a skilled Medical Billing Specialist to join our team in Elizabethtown, North Carolina. This is a long-term contract position offering an excellent opportunity to contribute to a healthcare environment dedicated to patient care and operational excellence. The ideal candidate will bring expertise in medical billing processes and a commitment to accuracy and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit medical claims to insurance companies with accuracy and attention to detail.</p><p>• Review and resolve claim denials or discrepancies to ensure timely reimbursement.</p><p>• Maintain up-to-date knowledge of medical billing codes and insurance regulations.</p><p>• Collaborate with healthcare providers and administrative staff to address billing inquiries.</p><p>• Monitor and track payments, ensuring proper documentation and record-keeping.</p><p>• Generate and analyze billing reports to identify trends and improve processes.</p><p>• Assist patients with billing-related questions and provide clear and precise communication.</p><p>• Ensure compliance with all billing policies, procedures, and legal requirements.</p><p>• Support the implementation of new billing systems or updates as needed.</p>
We are looking for a Medical Office Assistant to join our team in Hyattsville, Maryland. In this long-term contract position, you will play a vital role in supporting the administrative needs of our healthcare facility, contributing to the smooth operation of both patient and office processes. If you have a background in clerical tasks and enjoy working in a collaborative environment, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Handle receipt and deposit entries to ensure accurate financial records.<br>• Assist in managing the Resident Fund System, maintaining compliance and organization.<br>• Process and review statements, invoices, and insurance verifications with attention to detail.<br>• Oversee census management, billing operations, and collections efforts.<br>• Track Medicaid statuses and maintain updated patient files.<br>• Perform receptionist duties, such as answering inbound calls and greeting visitors.<br>• Scan and organize essential documents to streamline office workflows.<br>• Provide clerical support to ensure efficient daily operations.<br>• Collaborate with team members to maintain a welcoming and detail-oriented environment.
<p><strong>Robert Half is seeking a highly skilled and detail-oriented Procurement Counsel to join our legal team in hybrid capacity. This role supports the entire contract lifecycle for a dynamic and mission-driven health services organization. The ideal candidate will bring strong experience in healthcare and IT-related contracts and must be licensed to practice law in the State of New York.</strong></p><p><br></p><p>This is a highly collaborative and engaging role, requiring close partnership with cross-functional teams and senior-level stakeholders across the organization. The successful candidate will demonstrate exceptional presentation, problem-solving, writing, and interpersonal skills, along with keen attention to detail.</p><p> </p><p><strong>Job Title: </strong>Healthcare<strong> </strong>Procurement Counsel (Hybrid)</p><p><strong>Location: </strong>New York, NY (Downtown/Tribeca)</p><p><strong>Schedule: </strong>Hybrid – 4 Days Onsite (Monday–Thursday) (Friday- Remote)</p><p><strong>Duration: </strong>6+ months<strong> </strong>(w/ potential to extend)<strong> </strong></p><p><strong>Pay Rate: </strong>$85+/ Hour</p><p><strong>Key Responsibilities: </strong></p><ul><li><strong>Legal Oversight</strong>: Provide strategic legal counsel on procurement matters, including contracts, vendor agreements, and supply chain operations.</li><li><strong>Compliance</strong>: Ensure adherence to federal, state, and local regulations, including FDA, HIPAA, CMS, and NYC procurement laws.</li><li><strong>Contract Management</strong>: drafting, negotiation, and execution of complex procurement contracts.</li><li><strong>Risk Mitigation</strong>: Identify legal risks in procurement processes and develop strategies to mitigate them.</li><li><strong>Cross-Functional Collaboration</strong>: Work closely with departments such as IT, pharmacy, medical devices, and finance to align legal strategies with operational goals.</li><li><strong>Policy Development</strong>: Contribute to the development and implementation of procurement policies and procedures.</li></ul><p><br></p>
We are looking for a dedicated Business Analyst and Implementation Specialist with a strong background in healthcare systems to join our team on a long-term contract basis. This position offers an exciting opportunity to lead the deployment of critical systems in an environment without an established IT team, making a direct impact on clinical and financial operations. Located in Rock Island, Illinois, this role requires a proactive individual with strong attention to detail, capable of managing multiple priorities and engaging diverse stakeholders.<br><br>Responsibilities:<br>• Act as the main point of contact between stakeholders, vendors, and implementation partners during system deployments.<br>• Facilitate requirements gathering sessions to define processes and document workflows for clinical and financial systems.<br>• Organize and lead product demonstrations, providing recommendations tailored to organizational needs.<br>• Coordinate and oversee user acceptance testing, ensuring solutions are validated and any issues are promptly addressed.<br>• Develop change management strategies, including creating training materials and supporting staff throughout system adoption.<br>• Deliver ongoing support for system optimization and process enhancements post-implementation.<br>• Evaluate and recommend point-of-sale solutions that align with operational goals.<br>• Ensure seamless communication across teams to manage project timelines and deliverables effectively.<br>• Identify gaps in current processes and propose actionable solutions to improve efficiency.<br>• Collaborate with stakeholders to ensure all project objectives are met within the established timeframe.
<p>A Healthcare Company in Glendale is looking for a skilled and compassionate Bilingual Armenian Medical Receptionist. The Bilingual Armenian Medical Receptionist role offers an opportunity to work in a dynamic healthcare environment while providing essential support to patients and staff. The ideal candidate will be bilingual in Armenian and English, ensuring effective communication and exceptional service to our diverse patient population.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors with professionalism, ensuring they feel comfortable and well-informed.</p><p>• Verify insurance details, collect copayments, and ensure all necessary forms and documentation are completed accurately.</p><p>• Manage patient intake and check-out processes, including precise data entry into the healthcare system.</p><p>• Collaborate with clinical staff to facilitate efficient office operations and timely patient flow.</p><p>• Handle requests for medical records, including scanning, filing, and ensuring secure storage.</p><p>• Provide administrative assistance such as managing correspondence, faxing, and maintaining office supplies.</p><p>• Uphold patient confidentiality and adhere to healthcare regulations at all times.</p>
We are looking for an experienced Financial Controller to lead and manage our organization's financial operations. This role is integral to ensuring the accuracy of financial data, compliance with regulations, and providing strategic insights to support decision-making. The ideal candidate will bring expertise in accounting, financial reporting, budgeting, and forecasting.<br><br>Responsibilities:<br>• Oversee all accounting operations, including accounts payable, accounts receivable, payroll, and general ledger activities.<br>• Ensure the accuracy and compliance of financial records with applicable regulations and standards.<br>• Develop and manage budgets, forecasts, and cash flow strategies to support organizational goals.<br>• Prepare detailed financial statements and reports for review by senior leadership.<br>• Collaborate with payroll and regulatory compliance services to ensure operational efficiency.<br>• Conduct financial analyses to identify trends and provide strategic recommendations.<br>• Supervise and mentor the accounting team to encourage attention to detail and growth.<br>• Utilize advanced Excel and QuickBooks Pro tools for accurate reporting and data analysis.
Our client, a well-established company in the medical industry, is seeking a proactive and hands-on Customer Service Call Center Supervisor for an onsite, permanent contract-to-permanent opportunity. The organization has just over 100 employees and is dedicated to providing exceptional service and support to its clients and patients. This role offers strong growth potential and the prospect of permanent employment for high performers. <br> Key Responsibilities: <br> Supervise and manage a call center staff of up to 15 employees, overseeing day-to-day operations and team productivity. Ensure staff effectively handle incoming medical billing inquiries and contractual questions in a prompt, detail oriented manner. Lead recruitment, hiring, onboarding, and training processes for new and current call center employees. Monitor call volumes, hold times, and performance standards, using data analytics to track team and individual metrics. Coach and mentor team members, assisting with escalated and challenging customer calls to maintain service quality. Drive employee development through regular feedback, performance reviews, and ongoing training. Manage and contribute to revenue cycle billing operations, ensuring accuracy and timely resolution of cases. Maintain strong organizational systems and reporting practices using Microsoft Office Suite and other relevant software. Ensure compliance with healthcare industry regulations and company policies. Collaborate cross-functionally with internal departments to approve contracts and support resolution of medical billing matters. Requirements: <br> Proven experience supervising a call center team, preferably within the medical, healthcare, or revenue cycle management field. Strong understanding of medical billing cycles and contracts. Demonstrated ability to deescalate complex customer issues and provide effective solutions. Solid organizational and multitasking skills, with the capacity to prioritize in a fast-paced environment. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Excellent verbal and written communication skills. Ability to coach, mentor, and lead staff while maintaining a positive team culture. Experience tracking performance metrics and using analytics for operational improvement. This role is a contract position with the possibility of permanent employment based on performance. <br> Ready to make an impact? Apply today to help lead and support a dedicated team at the heart of healthcare customer service operations. Please apply and contact: Kelly Fellows for immediate consideration at 865-370-2219
We are on the lookout for a Workday Integrations Developer to become a part of our team in the Healthcare, Hospitals, and Social Assistance sector, located in McLean, Virginia. You will be tasked with the responsibility of managing complex integrations with the Workday cloud application, using your skills to solve intricate business problems and ensure seamless functionality across various Human Capital Management and Financial functional areas. This role also requires you to handle internal IT security and reporting needs.<br><br>Responsibilities:<br><br>• Take the lead in the design, development, and support testing of the Workday integration code base, including Workday Studio, EIB, Core Connectors, DT, XSLT, RaaS, and supporting 3rd party coding.<br>• Conduct Discovery sessions with business and 3rd party vendor subject matter experts for integrations and reports.<br>• Develop detailed integration specifications, field mappings, and designs to support the entire integration and report deployment life cycle.<br>• Handle the investigation of integration and report failures, perform root cause analyses, and provide detailed findings and recommendations to management and business leaders.<br>• Identify and escalate risks in a timely manner, while developing alternative technical and functional solutions as needed.<br>• Manage the processing of customer credit applications accurately and efficiently.<br>• Ensure the maintenance of accurate customer credit records.<br>• Monitor customer accounts and take appropriate action when necessary.<br>• Utilize your skills in Client Side Scripting, Cloud Technologies, CRM, ERP - Enterprise Resource Planning, Microsoft, AB Testing, API Development, Business Process Functions, Business Requirement Document, and Configuration Management to achieve these tasks.
We are looking for a dedicated Medical Customer Service Representative to join our team on a long-term contract basis in Phoenix, Arizona. This role offers an excellent opportunity to provide high-quality assistance to patients in a fast-paced call center environment. If you thrive on delivering exceptional service and have strong communication skills, we encourage you to apply.<br><br>Responsibilities:<br>• Handle 60–100 inbound calls daily in a medium- to high-volume call center environment.<br>• Schedule and confirm patient appointments using internal systems with precision.<br>• Assess caller needs and direct them to the appropriate team or department for assistance.<br>• Address billing inquiries by coordinating with the billing department as necessary.<br>• Use text-based communication tools to respond to patient questions and provide support.<br>• Make limited outbound calls for follow-ups, reminders, or information requests.<br>• Accurately document all interactions and updates within the system.<br>• Deliver attentive and empathetic customer service to all patients.<br>• Adhere to privacy regulations and company policies to maintain confidentiality.
We are looking for a skilled Medical Billing Specialist to join our team in Phoenix, Arizona. This long-term contract position is ideal for professionals with a strong background in denial management and claims follow-up within the healthcare industry. You will play a key role in ensuring accurate billing processes and effective communication with insurance providers.<br><br>Responsibilities:<br>• Analyze denied insurance claims to identify underlying issues and determine appropriate follow-up actions.<br>• Communicate with insurance companies via phone and online portals to resolve claim disputes efficiently.<br>• Apply critical thinking skills to investigate claim discrepancies and ensure timely resolutions.<br>• Collaborate with team members to maintain accurate and up-to-date billing records.<br>• Utilize specialized systems and tools to process claims and manage accounts receivable.<br>• Provide support in training on organization-specific billing processes and software nuances.<br>• Ensure compliance with healthcare billing regulations and procedures.<br>• Monitor accounts for outstanding balances and take necessary steps for collection.<br>• Prepare detailed reports on billing activities and claim resolutions.<br>• Maintain professionalism and confidentiality in handling sensitive patient and insurance information.
We are looking for a skilled Revenue Cycle Analyst to join our team on a contract basis in Jacksonville, Florida. This role involves working closely with healthcare revenue cycle processes to ensure accurate medical billing and claims management. If you have experience in healthcare revenue cycles and a strong understanding of billing functions, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee and analyze healthcare revenue cycle processes to optimize efficiency and accuracy.<br>• Manage medical billing operations, ensuring timely and accurate processing.<br>• Handle medical claims by reviewing, validating, and resolving discrepancies.<br>• Collaborate with team members to streamline billing functions and improve workflows.<br>• Ensure compliance with healthcare regulations and standards in all revenue cycle activities.<br>• Utilize data analysis to identify trends and recommend improvements in revenue cycle operations.<br>• Support the transition of revenue processes back in-house, ensuring seamless integration.<br>• Provide detailed reporting on billing and claims metrics to stakeholders.<br>• Assist in supply chain-related tasks when applicable to revenue cycle management.<br>• Maintain up-to-date knowledge of industry practices and regulatory changes.
