We are looking for an experienced Workplace Experience Ambassador to join our team on a contract basis in Arlington, Virginia. In this role, you will play a key part in ensuring that our building spaces are welcoming, well-maintained, and set up to meet the needs of both internal and external guests. You will be responsible for delivering exceptional customer service while coordinating a variety of front-of-house and facilities-related tasks.<br><br>Responsibilities:<br>• Deliver outstanding customer service to all visitors, ensuring their needs are addressed promptly and professionally.<br>• Oversee front-of-house operations, including directing inquiries to the appropriate teams.<br>• Coordinate the setup of meeting rooms and event spaces, including arranging furniture, equipment, and signage.<br>• Maintain accurate records of room reservations and event calendars, ensuring smooth scheduling.<br>• Provide support to the facilities team in managing day-to-day operations.<br>• Assist with planning and executing events, ensuring all logistics are handled efficiently.<br>• Act as a liaison between various teams to facilitate seamless communication.<br>• Uphold high standards of organization and cleanliness across all workspaces.
<p><strong>Azure Developer</strong></p><p>We are seeking a knowledgeable <strong>Azure Developer</strong> to build cloud-native applications and services using Microsoft Azure technologies. This role is ideal for someone who enjoys designing scalable solutions, working with modern cloud tools, and collaborating closely with software and cloud engineering teams. The ideal candidate will have strong development skills, deep understanding of Azure services, and a passion for cloud innovation.</p><p><strong>Responsibilities</strong></p><ul><li>Develop cloud-based applications using Azure Functions, App Services, Logic Apps, and related services</li><li>Build APIs, microservices, and serverless workloads using .NET, C#, or other Azure-supported languages</li><li>Implement Azure integrations using Service Bus, Event Hub, API Management, or Durable Functions</li><li>Create and optimize Azure DevOps pipelines for CI/CD automation</li><li>Develop Infrastructure-as-Code templates using ARM, Bicep, or Terraform</li><li>Collaborate with architects and DevOps teams to ensure scalable cloud designs</li><li>Troubleshoot application issues, performance bottlenecks, and integration problems</li><li>Monitor cloud workloads, logs, costs, and performance metrics</li><li>Maintain documentation for Azure solutions, APIs, and deployment procedures</li><li>Participate in code reviews, design sessions, and architectural discussions</li></ul><p><br></p>
<p>We’re seeking a contract Presentation Designer to help create high-impact, large-format visual content leading up to a big event in early March. You’ll collaborate closely with the person who leads presentation development, to build visually stunning, technically sound presentations optimized for a 100-foot-wide screen. This role is ideal for a designer experienced with large-scale visuals, event environments, and executive-level storytelling.</p><p> </p><p><strong> What You’ll Do</strong></p><ul><li><strong> </strong>Design and build presentation materials for a large-format screen (100’ wide), including master templates, motion graphics, and visual assets.</li><li>Translate complex content into clean, compelling visuals—charts, diagrams, and narratives tailored for a live event experience.</li><li> Optimize for scale and readability, ensuring typography, contrast, and layout perform in big-room settings and varied lighting.</li><li> Collaborate on content flow, agenda pacing, and run-of-show deliverables.</li><li> Version control & file management across multiple speaker decks and revisions.</li><li> Pre-event preparation: tech checks, export standards, asset packaging, and compatibility testing with AV teams.</li><li> (If traveling to Florida) support onsite deck adjustments, last-minute changes, and coordination with production crews.</li></ul><p><strong> </strong></p>
<p>Robert Half is seeking a <strong>Backend Engineer</strong> to support a <strong>Financial Services/Insurance</strong> organization based in <strong>Remote (EST or PST preferred)</strong>. This role involves supporting <strong>underwriting and domain integration projects, building new APIs, and modernizing backend systems</strong>. The position is <strong>Remote</strong>, offered as a <strong>6+ month contract</strong> opportunity with <strong>potential to extend/convert</strong>. Apply today!</p><p><br></p><p><strong>Job Details:</strong></p><ul><li><strong>Schedule:</strong> Standard 40 hours/week (EST or PST acceptable)</li><li><strong>Duration:</strong> 6+ month contract (potential extension)</li><li><strong>Location:</strong> Remote (EST or PST preferred)</li></ul><p><br></p><p><strong>Job Responsibilities:</strong></p><ul><li>Write secure, performant backend code in Java (primary), C#, Node.js, or Python</li><li>Build and maintain new APIs (including 3rd-party integrations and authentication) as well as existing services</li><li>Participate in system design and architecture reviews to ensure scalability and alignment with enterprise standards</li><li>Develop and deploy cloud-native, event-driven, serverless applications in AWS</li><li>Support CI/CD pipeline automation and deployments (Azure DevOps, infrastructure-as-code modifications)</li><li>Manage and optimize SQL/Postgres data storage and ETL workflows; limited NoSQL/DynamoDB exposure</li><li>Provide root cause analysis and production support for backend issues</li><li>Mentor peers and promote best practices in development, DevOps, and testing</li></ul><p><br></p>
We are seeking a highly organized and reliable Temporary Administrative Assistant to provide immediate on-site, full-time support to our Development and Operations teams.<br>Full on-site M-F 9am - 5pm pay is up to $23/hr<br>Key Responsibilities:<br>● Data Management: Accurately digitize physical sign-in sheets and enter data into Excel spreadsheets and the organization's database to ensure student and donor records are current.<br>● Donor Correspondence: Manage high-volume mailings, including performing mail merges, printing acknowledgement letters, stuffing envelopes, and applying postage.<br>● Event Preparation: Support the fundraising team in preparing for events: <br>Tasks include:<br>○ Creating and printing nametags and place cards.<br>○ Tracking RSVPs and dietary restrictions in the database.<br>○ Assembling event materials, centerpieces, and gift bags.<br>○ Ordering and organizing event supplies.<br>● General Office Support: Assist with filing, scanning documents, answering phones, and maintaining general office organization during the busy event season.<br>● Other Duties: Perform other administrative tasks as assigned to ensure the success of the event and daily operations.<br>Qualifications & Requirements:<br>● Experience: Previous experience in an office administrative or data entry role is a plus.<br>● Tech Proficiency: Strong skills in Microsoft Office Suite (Excel, Word) are required. Comfort with mail merges is highly preferred.<br>● Database Familiarity: Experience with Little Green Light (LGL) or similar CRM databases is a plus.<br>● Attention to Detail: Ability to perform repetitive tasks (such as data entry and mailings) with high accuracy and efficiency.<br>● Reliability: Punctuality and consistent attendance are essential for this role.
<p>We are looking for a motivated and detail-oriented Marketing Assistant to join our team in New Orleans, Louisiana. This short-term contract to permanent position is ideal for recent graduates with a business degree, particularly in international marketing or business administration, who are eager to grow their careers in a global events and marketing environment. You will play a pivotal role in supporting marketing initiatives, engaging with clients, and contributing to the success of our international campaigns.</p><p><br></p><p>Responsibilities:</p><p>• Assist in the execution of global event marketing strategies, ensuring all activities align with organizational goals.</p><p>• Create, manage, and monitor email campaigns to effectively engage target audiences.</p><p>• Support the planning and coordination of events, including logistics and on-site assistance.</p><p>• Collaborate with the team to develop and implement direct marketing campaigns that drive results.</p><p>• Manage social media platforms by creating content, scheduling posts, and monitoring engagement metrics.</p><p>• Maintain strong communication with clients, addressing inquiries and providing exceptional service.</p><p>• Assist in tracking and analyzing marketing performance to identify areas for improvement.</p><p>• Conduct research on industry trends to support the development of innovative marketing strategies.</p><p>• Ensure timely follow-up on client interactions and maintain accurate records in the system.</p><p>• Work closely with team members to meet deadlines and achieve project objectives.</p>
<p>We are looking for a highly skilled Senior Full-Stack Engineer to join our team in Plano / Frisco, Texas. This role involves designing and building innovative web and mobile applications, focusing on delivering scalable and efficient solutions. The ideal candidate will have extensive experience in full-stack development and a deep understanding of modern technologies, including e-commerce platforms and cloud-native systems.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain robust full-stack applications for web and mobile platforms with JacaScript, React or React Native, Node, Python and PHP (OOP).</p><p>• Design scalable APIs, microservices, and event-driven systems to ensure optimal performance.</p><p>• Collaborate with Agile/Scrum teams to create high-quality, user-centric software solutions.</p><p>• Optimize and integrate data layers, tag management systems, and analytics platforms.</p><p>• Implement and enhance e-commerce solutions using Salesforce Commerce Cloud or similar frameworks.</p><p>• Set up and maintain CI/CD pipelines to streamline deployment processes.</p><p>• Leverage Cloudflare Workers to improve edge computing and system performance.</p><p>• Conduct thorough code reviews and provide mentorship to entry-level developers.</p><p>• Establish and enforce technical best practices across the team.</p><p>• Stay updated on emerging technologies and apply them to improve development processes.</p>
We are looking for a dynamic Operations Lead to oversee and enhance the delivery of virtual graphics for live broadcast events. Based in New York, New York, this role requires a detail-oriented individual with a strong background in sports media operations, live broadcasting, and team management. The ideal candidate will thrive in a fast-paced environment, ensuring seamless event execution while fostering collaboration across teams.<br><br>Responsibilities:<br>• Manage the scheduling of staff, allocation of equipment, and coordination of shipments to ensure successful delivery of virtual graphics for live events.<br>• Collaborate with production teams, broadcast departments, and other stakeholders to align processes and achieve operational goals.<br>• Develop and implement efficient workflows and procedures in partnership with the operations team.<br>• Provide hands-on support during live events, troubleshooting issues with software and hardware operated by freelance staff.<br>• Address and resolve real-time challenges during live broadcasts, escalating issues when necessary to minimize disruptions.<br>• Participate in planning meetings with clients and colleagues, delivering timely updates and reports on event and project status.<br>• Adjust plans and processes based on last-minute client updates, ensuring smooth execution of events in high-pressure situations.<br>• Train freelance operators on software features, including tracking and keying tools, to optimize on-air performance.<br>• Test new software releases to identify and address glitches prior to live implementation.<br>• Communicate with the development team to provide feedback on software performance and share insights gathered during live broadcasts.
We are looking for a highly experienced Planner Scheduler-Level 4 to join our team in Juno Beach, Florida. In this long-term contract role, you will lead strategic planning and scheduling efforts to ensure operational efficiency, regulatory compliance, and seamless coordination with power generation systems. This position requires technical expertise in energy accounting, power system operations, and regulatory standards, along with a strong ability to optimize processes and respond to critical system demands.<br><br>Responsibilities:<br>• Manage the scheduling and dispatching of generation resources to maintain an optimal balance between load and generation.<br>• Oversee compliance with industry regulations and reliability standards, ensuring all operations align with applicable requirements.<br>• Coordinate the commitment, decommitment, and outages of power plants in collaboration with system operators.<br>• Develop and maintain work orders, ensuring effective coordination between operations and maintenance teams.<br>• Lead scheduling processes for maintenance, compliance, and project execution while identifying opportunities for process improvements.<br>• Perform energy accounting functions, including hourly and peak/off-peak calculations, in collaboration with adjacent balancing authorities.<br>• Provide technical leadership in forecasting, emergency planning, and regulatory compliance to optimize operational efficiency.<br>• Evaluate and approve generation requests and Tags, ensuring alignment with system demands and operational requirements.<br>• Facilitate rapid recovery from generation loss events to meet reliability standards and minimize downtime.<br>• Participate in root cause analysis and event response initiatives to enhance operational performance.
<p>We are looking for a motivated Office Assistant to join our team in Charleston, South Carolina, on a contract basis. This role focuses on providing support for meeting and event setups, assisting with basic audiovisual needs, and performing light facilities tasks to ensure smooth day-to-day operations. Ideal candidates will have a proactive attitude and thrive in a hands-on environment requiring light physical activity.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and arrange meeting rooms and event spaces, including furniture setup and breakdown.</p><p>• Provide basic audiovisual support to ensure successful execution of presentations and events.</p><p>• Handle light facilities maintenance tasks to maintain a clean and functional workspace.</p><p>• Assist with daily operational duties to support the smooth functioning of the office.</p><p>• Perform receptionist tasks such as greeting visitors and managing inbound calls.</p><p>• Scan and organize documents to maintain accurate records.</p><p>• Respond promptly to inquiries and provide clerical support as needed.</p><p>• Collaborate with team members to meet deadlines and achieve operational goals.</p><p>• Ensure compliance with company policies and procedures during all tasks.</p><p>• Monitor office supplies and report inventory needs to management.</p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. This position offers the opportunity to work in a dynamic environment within the telecom services industry. As a contract-to-permanent role, it provides the potential for long-term growth and stability.<br><br>Responsibilities:<br>• Deliver exceptional customer service by responding to inbound and outbound calls efficiently and with strong attention to detail.<br>• Manage data entry tasks with a high level of accuracy and thoroughness.<br>• Handle order entry processes, ensuring timely and accurate completion.<br>• Assist with front desk responsibilities for an hour weekly and provide coverage during receptionist absences.<br>• Support event-related customer inquiries, including monthly events and quarterly major events.<br>• Address approximately 15 customer calls daily, with increased volume during major events.<br>• Collaborate with customer service teams across two companies to ensure seamless operations.<br>• Provide bilingual support in Spanish for translation and communication purposes, if applicable.<br>• Uphold punctuality and reliability while fostering a team-oriented work environment.<br>• Maintain a strong focus on detail and long-term fit within the organization.
<p>We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Cincinnati, Ohio. This role involves providing essential support to the team and contributing to the success of the program. The ideal candidate will have strong organizational skills and the ability to collaborate effectively with various stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with college departments and divisions to ensure accurate and consistent communication of information.</p><p>• Manage and maintain the prospective student database within the customer relationship management system, ensuring accuracy and efficiency.</p><p>• Assist the program by supporting resume writing initiatives and providing administrative assistance to the director.</p><p>• Coordinate event logistics, including preparation of materials and communication with stakeholders.</p><p>• Perform receptionist duties, including greeting visitors and handling inquiries with care and accuracy.</p><p>• Take on additional responsibilities as assigned to support team goals.</p>
<p>We are working on a confidential search for an Administrative Assistant with real estate/leasing expertise. This Administrative Assistant will maintain and update internal records, draft and distribute internal and external communications, prepare meeting materials, create event agendas, coordinate travel arrangements, draft tenant documents, cover the reception area as needed, and assist other staff with administrative tasks. The ideal Administrative Assistant will be essential in ensuring the smooth coordination of tenant communications, lease documentations, and all clerical requests.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Coordinate conference calls</p><p>· Prepare leasing reports/statements</p><p>· Calendar Management</p><p>· Benefits Administration</p><p>· Draft internal/external correspondence</p><p>· Point of contact for outside vendors</p><p>· Provide research as needed</p>
Financial Analyst Robert Half is looking for a contract Financial Analyst to join a fast-growing company. In this position, you will conduct financial modeling on various financial products as well as measure, analyze and forecast performance in conjunction with operating plans. Additional duties include be responsible for advising management on the allocation of resources to best accomplish objectives and preparing reports for management. You will be a part of a dynamic team being a key business partner in areas such as forecasting, performance reporting, and expense management. Role & Responsibilities <br> · Seeking a highly flexible individual comfortable with large amounts of information, and adept at managing expectations · Supporting weekly, quarterly and annual Area/Segment level Bookings and P& L forecasting · Analyzing performance to date and assessing potential risks and opportunities · Understanding and explaining internal and external drivers impacting performance and trending · Learning and applying econometric and statistical methods to forecasting · Enabling effective Business Intelligence (BI) to provide forward-looking insight and decision support · Provide analytical support during New Year readiness/Year End planning cycle · Drive the strategy and business planning process · Become embedded within the Marketing and Customer Success organizations. Establish trust and quickly understand the key drivers of the business, economic trends and core metrics · Work with senior executives on strategic deep dives by developing financial models and insights on topics such as: Retention forecasts, Cam · +.6058uop[paign Planning & Tracking, return on investment of strategic investments, event tracking and execution, strategic resource allocation and prioritization · Work closely with cross-functional partners in Accounting, Recruiting, People and Operations to execute against plans · Track monthly and quarterly performance through comparison of actuals versus expectations and enable business partners to handle their resources in the best way possible · Drive monthly reporting to business partners on financial results and actions required · Work with Accounting on the monthly and quarterly financial close process Please apply online or through our Robert Half app
<p>This role is responsible for designing and implementing enterprise integration solutions across cloud and on-prem systems. The Integration Architect owns integration strategy, API design, data flow architecture, and middleware configuration to support scalable, reliable system communication.</p><p>The position partners closely with application, data, and infrastructure teams to translate business and technical requirements into secure, high-availability integration patterns.</p>
<p>We are looking for a dedicated and organized Administrative Assistant to join our team in Wilmington, Delaware. In this role, you will be responsible for ensuring smooth daily operations, providing exceptional support to visitors, and managing critical administrative tasks. This is a part-time contract position, offering an opportunity to contribute to a welcoming and detail-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Answer incoming phone calls courteously, addressing inquiries and redirecting calls as necessary.</p><p>• Welcome visitors and guests, ensuring a friendly and secure environment while assisting them with their needs.</p><p>• Create and edit memos, flyers, and other materials using Microsoft Office applications, ensuring accuracy and attention to detail.</p><p>• Maintain and update records, event calendars, and schedules to support efficient operations.</p><p>• Keep the reception area tidy and organized, promoting a detail-oriented atmosphere.</p><p>• Manage supplies needed for office tasks and flyer production, placing orders as required.</p><p>• Provide proofreading and editing support to enhance the quality of written materials.</p><p>• Assist with email correspondence and other communication tasks to ensure timely responses.</p><p>• Support scheduling and appointment management to optimize workflow.</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Menands, New York. In this long-term contract role, you will provide essential support in processing and maintaining vital records, ensuring accuracy and compliance in all administrative tasks. This position is ideal for someone who thrives in a fast-paced environment and enjoys working with data and documentation.<br><br>Responsibilities:<br>• Process orders for birth, death, marriage, and dissolution certificates with precision and attention to detail.<br>• Retrieve fiche cards, create white copies, and prepare records for processing paid batches.<br>• Manage VitalChek orders by updating the database with relevant comments and ensuring timely handling.<br>• Seal and enter safety paper for various requests including paid batches, VitalChek orders, gratis, and overnight requests.<br>• Sort and mail completed orders to the Bureau of Vital Records as necessary.<br>• Key and verify amended and corrected birth and death certificates for FileNet scanning.<br>• Organize and file current vital event certificates for efficient recordkeeping.<br>• Type amendment cases using FileNet and other resources, ensuring accuracy.<br>• Audit and mail certificates to local registrars and applicants, maintaining compliance with regulations.<br>• Open, sort, search, and file incoming mail for the Correction/Amendment Unit, ensuring proper documentation.
<p>We are looking for a skilled HR Generalist to join a company in the construction industry. In this long-term contract position, you will play a vital role in overseeing daily human resources operations for a diverse and multi-location workforce. This role requires a detail-oriented individual who can manage onboarding, benefits administration, compliance, and employee relations with accuracy and confidentiality.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process, including I-9 verification, benefits enrollment, and employee orientation.</p><p>• Maintain accurate employee records across HR systems and ensure compliance with employment laws.</p><p>• Administer benefits programs, coordinate life event changes, and liaise with brokers and vendors.</p><p>• Lead open enrollment efforts by managing communications, verifying dependent details, and tracking enrollment progress.</p><p>• Address employee relations matters, including policy questions, attendance issues, and corrective actions.</p><p>• Process employee status changes, payroll adjustments, and terminations in collaboration with payroll.</p><p>• Support HR communications and contribute to cross-functional projects to enhance organizational efficiency and employee satisfaction.</p><p><br></p><p>If you are looking for your next career move in the HR field, please APPLY TODAY! Call 515.706.4974 and apply through our Robert Half website.</p>
<p>Product Manager - Analytics & Product Success</p><p><strong>About the Role</strong></p><p>We're seeking a data-driven Product Manager who will ensure product success through </p><p>rigorous monitoring, analytics, and measurement. This role is the guardian of product </p><p>health and success metrics, using sophisticated monitoring tools and deep data analysis </p><p>to verify features work as expected, launches succeed, and products deliver measurable </p><p>value to customers and the business.</p><p><strong>Key Responsibilities</strong></p><p>Ensuring Product Success Through Analytics and Monitoring Tools</p><p>• Own end-to-end success metrics for products and features from conception </p><p>through maturity</p><p>• Use monitoring tools and data analysis to validate that all product features work as </p><p>expected</p><p>• Define what "success" means for each product initiative and measure it rigorously</p><p>• Drive product improvements and optimizations based on success metrics and </p><p>performance data</p><p>• Design and implement comprehensive monitoring systems using industry-leading </p><p>tools to track product health in real-time</p><p>• Monitor feature-level performance metrics to ensure all functionality operates </p><p>within expected parameters</p><p>• Track error rates, latency, conversion funnels, and other technical and behavioral </p><p>metrics by feature</p><p>• Lead root cause analysis and post-mortems when product issues arise</p><p><strong>Deep Data Analysis & Insights</strong></p><p>• Leverage analytics tools and advanced SQL to conduct deep-dive analyses into </p><p>product performance and user behavior</p><p>• Establish instrumentation standards and ensure complete feature coverage for all </p><p>product functionality</p><p>• Verify feature functionality through analytics validation, identifying bugs, errors, and </p><p>unexpected behaviors</p><p>• Create automated anomaly detection systems to identify when features deviate </p><p>from expected behavior</p><p><strong>Product Launch Excellence</strong></p><p>• Lead end-to-end launch planning and execution, ensuring launches meet success criteria</p><p>• Define launch success metrics and measurement frameworks before product releases</p><p>• Use monitoring and analytics to track launch performance in real-time</p><p>• Conduct post-launch reviews using data to assess success and inform future launches</p><p><br></p>
<p>Our team is seeking an Online Community Manager to join our client's Social Media Experience group. In this role, you will be responsible for engaging with and moderating diverse member communities across social media channels. You will act as the bridge between the brand and the members, fostering trust, defining operational standards, and leading projects to drive organic growth and positive sentiment in online spaces.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Engage directly with community members, responding to questions about products and services, and triaging escalations across social media channels.</li><li>Moderate conversations, remove inappropriate content as needed, and address or correct misinformation.</li><li>Manage and implement community guidelines, moderation queues, and auto-moderation settings on platforms such as Reddit, Facebook Groups, LinkedIn, and Discord.</li><li>Contribute to and maintain standard operating procedures governing moderation and engagement for each unique affinity community.</li><li>Leverage insights from social listening tools and data resources to monitor community health, inform engagement strategy, and influence decision-making.</li><li>Collaborate closely with cross-functional teams including Marketing, PR, Product, Incident Management, and Customer Experience to prioritize and address key member questions and emerging trends.</li></ul><p><br></p>
We are looking for a Web Content Specialist to join our team in Washington, District of Columbia. In this long-term contract position, you will play a pivotal role in managing and enhancing the organization's digital presence. Collaborating across departments, you will ensure our website delivers an engaging and streamlined experience while aligning with brand and marketing goals.<br><br>Responsibilities:<br>• Ensure the website content aligns with branding guidelines and effectively engages the target audience.<br>• Develop and maintain website pages, including campaign landing pages and other digital communication posts.<br>• Audit and manage online assets to ensure compliance and accuracy.<br>• Conduct quality assurance checks for digital marketing collateral before publication.<br>• Collaborate with third-party providers and contributors to maintain website functionality and optimize user experience.<br>• Monitor and analyze website performance, identifying and resolving issues proactively.<br>• Offer strategic recommendations to improve site architecture and enhance user journeys.<br>• Conduct research to optimize content across all digital platforms.<br>• Create post-event surveys and other educational materials to support marketing initiatives.<br>• Stay updated on industry trends and implement best practices to improve digital engagement.
<ul><li>Respond to customer inquiries and resolve service issues across phone, email, and chat channels.</li><li>Provide detailed information about products and services.</li><li>Process orders, applications, and requests with attention to accuracy and efficiency.</li><li>Maintain records of customer interactions and transactions.</li><li>Escalate complex or unresolved issues to the appropriate teams.</li><li>Stay updated on product knowledge, policies, and best practices.</li><li>Support digital tools, CRM platforms, and contribute to cross-functional improvement initiatives</li></ul><p><br></p>
