<p>Description of Position</p><p> This role bridges business operations and technical systems by gathering requirements, analyzing data, and supporting reporting and process improvements. The analyst works closely with IT and business stakeholders to improve system usage and data accuracy.</p>
<p>Robert Half is recruiting for an Application Analyst with experience in ERP systems. The ERP Application Analyst is responsible for the ongoing support, maintenance, and enhancement of enterprise business applications, with a primary focus on construction management and service-based ERP systems. This role partners closely with business stakeholders, IT team members, and third-party vendors to ensure applications are stable, well-documented, and aligned with operational needs. The ERP Application Analyst also provides second-level application support and plays a key role in system testing, upgrades, and continuous improvement initiatives.</p><p><br></p><ul><li><strong>This is a Direct Hire position that will require an onsite work schedule. </strong></li><li><strong>Open to multiple locations in Wisconsin (Appleton - Madison - Milwaukee).</strong></li><li><strong>Must be located in Wisconsin. Relocation assistance is not being offered at this time.</strong></li><li><strong>This role is not eligible for sponsorship. </strong></li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day support for enterprise applications, including construction management and service ERP systems.</li><li>Serve as a second-level support resource by troubleshooting application issues, analyzing root causes, and coordinating resolutions.</li><li>Collaborate with internal business users to understand functional requirements and translate them into system enhancements or configuration changes.</li><li>Work with external vendors and consultants to plan, implement, and support system upgrades, patches, and new functionality.</li><li>Perform functional testing of system changes, enhancements, and upgrades to ensure quality and reliability.</li><li>Create and maintain system documentation, including workflows, configurations, enhancements, and support procedures.</li><li>Monitor application performance and identify opportunities to improve system efficiency, usability, and user experience.</li><li>Assist with data analysis and reporting needs, including writing and maintaining SQL queries.</li><li>Support change management activities, including user communication and coordination of system updates.</li><li>Develop a strong understanding of business operations and processes to better support users and recommend technology improvements.</li><li>Provide guidance and training to end users to help them effectively leverage ERP functionality.</li></ul><p><br></p>
We are looking for a skilled Business Analyst to join our team in Jacksonville, Florida. In this role, you will collaborate with IT and business stakeholders to support distribution processes, analyze requirements, and contribute to the optimization of warehouse management systems. This position offers the opportunity to work on impactful projects while providing ongoing system support and training.<br><br>Responsibilities:<br>• Collaborate with distribution stakeholders to gather and analyze requirements to design effective warehouse management system solutions.<br>• Create detailed documentation and designs for warehouse management systems, focusing on usability and process efficiency.<br>• Conduct rigorous system testing to ensure accuracy, functionality, and optimal performance before deployment.<br>• Develop comprehensive training materials and deliver training sessions for business users on new system functionalities.<br>• Provide continuous support and maintenance for warehouse management systems, including troubleshooting and implementing updates.<br>• Participate in cross-functional initiatives and larger-scale projects, working closely with IT teams and business stakeholders.<br>• Offer production support to multiple distribution centers, including participating in the on-call support schedule.<br>• Assist in the reengineering or design of business processes to improve operational efficiency.
<p>We are seeking a <strong>Senior Business Analyst with a Product Owner mindset</strong> to lead enterprise integration and last-mile delivery initiatives. This role requires strong facilitation skills, deep understanding of Agile practices, and the ability to translate complex business needs into actionable technical requirements.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead stakeholder workshops and requirements-gathering sessions</li><li>Define user stories, acceptance criteria, and process flows</li><li>Own roadmap creation, backlog management, and UAT planning</li><li>Drive integrations across ERPs, telematics (Samsara), and dispatch systems (DispatchTrack)</li><li>Create data mapping and conversion documentation for system-to-system integrations</li><li>Collaborate with engineering teams to deliver solutions in an Agile environment</li><li>Communicate effectively with both technical teams and business stakeholders</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Egg Harbor Township, New Jersey. This role is ideal for a highly skilled, detail-oriented individual with a strong background in gathering requirements, process mapping, and documentation. The position involves collaborating with diverse stakeholders to translate business needs into actionable solutions.<br><br>Responsibilities:<br>• Analyze and document business processes, workflows, and requirements to identify areas of improvement.<br>• Create detailed process maps and data flow diagrams using Visio to support project goals.<br>• Collaborate with non-technical end users to gather and translate their needs into structured business requirements.<br>• Work closely with cross-functional teams to support technology modernization and automation initiatives.<br>• Utilize tools within the Microsoft stack, such as Power BI and Azure, to enhance data analysis and project outcomes.<br>• Facilitate meetings and discussions with stakeholders to ensure alignment on project objectives.<br>• Conduct gap analyses to identify discrepancies between current and desired business states.<br>• Provide documentation and insights necessary for agile scrum development processes.<br>• Support call center operations by analyzing customer service workflows and recommending improvements.<br>• Ensure all deliverables are compliant with organizational standards and project timelines.
<p>We are looking for a JDE Business Analyst to join our team. In this role, you will lead the implementation, customization, and maintenance of JD Edwards systems to align with organizational goals. You will collaborate with stakeholders, manage projects, and optimize processes to ensure efficient use of ERP tools.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation and configuration of JD Edwards EnterpriseOne modules to meet business needs.</p><p>• Partner with stakeholders to gather, analyze, and document functional and technical requirements.</p><p>• Customize workflows and applications to enhance operational efficiency and user experience.</p><p>• Develop and manage project plans, budgets, and timelines for JD Edwards-related initiatives.</p><p>• Coordinate with internal teams and external vendors to ensure project milestones are achieved.</p><p>• Provide ongoing system support, including troubleshooting, upgrading, and patching.</p><p>• Create and maintain documentation, user guides, and training materials for JD Edwards systems.</p><p>• Identify opportunities for process improvement and automation within JD Edwards applications.</p><p>• Evaluate and manage vendor relationships, including contracts and service agreements.</p><p>• Mentor team members and foster a collaborative, learning-driven work environment</p>
<p>Robert Half is partnering with a fast-growing organization that is seeking a skilled Business Analyst to support data-driven decision-making across the company. In this role, you will play a key part in building and optimizing the data infrastructure that powers operational and strategic insights. The Business Analyst will design and maintain internal databases and data pipelines, develop dynamic dashboards and reports, and consolidate information from CRM, ERP, finance, sales, and other core systems into unified, easy-to-use reporting tools. Working closely with finance and cross-functional teams, you will create solutions that enhance billing, planning, and business performance, while also supporting CRM administration, workflow automation, and the development of SharePoint-based tools and internal portals. This role offers the opportunity to identify process improvements, drive automation, and deliver actionable insights through ad hoc analysis and reporting for leadership and client-facing teams. The ideal candidate brings a strong foundation in data analytics and IT, proficiency with BI tools such as Power BI, strong SQL skills, and experience with Microsoft platforms including Dataverse, Power Platform, and SharePoint. A background working with CRM systems, advanced Excel capabilities, excellent communication skills, and the ability to manage multiple projects independently are key to success. Some travel may be required for team or client engagements.</p><p>For immediate consideration, please call Dan Duggan at (508) 205-2126.</p>
<p>Robert Half is seeking a <strong>Business Systems Analyst </strong>with a strong focus on <strong>Workday HCM</strong> to support and mature HR business processes across the organization. This position is a <strong>6 month contract opportunity that will have the potential to convert to hire and is a Hybrid position (2-3 days onsite).</strong> Apply now!</p><p><br></p><p><strong>Job Details: </strong></p><p><strong>Duration:</strong> 6 month contract with potential to convert</p><p><strong>Location:</strong> Hybrid (2-3 days onsite / Tuesday and Thursdays)</p><p><strong>Schedule:</strong> Monday – Friday 8am to 5pm PST</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as a Business Systems Analyst supporting Workday HCM initiatives.</li><li>Partner with HR leadership and business stakeholders to mature and optimize business processes.</li><li>Conduct current-state vs. future-state analysis, identifying gaps and opportunities for improvement.</li><li>Create clear, well-structured documentation, including process flows, requirements, and analysis artifacts.</li><li>Collaborate closely with cross functional team members and HR to support enhancements and ongoing initiatives.</li></ul>
<p>We’re seeking an <strong>IT Business Analyst</strong> to serve as the bridge between business stakeholders and technical teams. In this role, you’ll work closely with users, product owners, and engineers to understand business needs, translate them into clear technical requirements, and help deliver technology solutions that drive efficiency and value.</p><p>This is an ideal opportunity for someone who enjoys problem-solving, process improvement, and working across both business and IT teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business stakeholders to gather, analyze, and document functional and technical requirements</li><li>Translate business needs into clear user stories, workflows, and specifications for development teams</li><li>Facilitate stakeholder interviews, workshops, and requirements-gathering sessions</li><li>Support the full SDLC, including design, development, testing, and implementation</li><li>Assist with UAT planning, test case creation, and validation of delivered solutions</li><li>Analyze current processes and recommend system or workflow improvements</li><li>Collaborate with developers, QA, and product teams to ensure requirements are understood and delivered accurately</li><li>Create and maintain documentation such as process flows, data mappings, and business rules</li><li>Act as a liaison between technical teams and non-technical users, ensuring clear communication throughout projects</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>As a <strong>Business Analyst II</strong>, you will design and implement scalable reporting platforms, define and track reliable metrics, and build self-service analysis tools to support the growing demand for data. Your work will have an immediate impact on business decision-making and operational efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Gather and analyze data across business functions to establish relationships between multiple data sources.</li><li>Provide actionable insights to uncover product improvement opportunities.</li><li>Develop scripts to process data for business analysis, reporting, and optimization.</li><li>Generate composite queries to dive deep into business-related issues.</li><li>Build dashboards and reporting tools for compliance and performance tracking.</li></ul>
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency.<br><br>Responsibilities:<br>• Partner with organizational leaders to prioritize tasks, projects, and process improvements.<br>• Implement enhancements and changes to existing business processes to drive operational efficiency.<br>• Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems.<br>• Analyze current and future business needs to develop solutions that integrate various operations seamlessly.<br>• Investigate user-reported issues and coordinate with support teams to resolve them effectively.<br>• Participate in audits and provide assistance as needed to ensure compliance.<br>• Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements.<br>• Utilize Oracle Fusion extensions to write or modify scripts and customize applications.<br>• Maintain and manage data tables and logic within Oracle environments to support business functions.<br>• Perform other duties as assigned to support the organization's objectives.
<p>We are in the hunt for a Business Analyst to join our team located in New York. As a Business Analyst, this role is integral to our operations, with responsibilities encompassing strategic planning, financial reporting, budgeting, and sales analysis. The selected candidate will also be tasked with managing office functions, improving processes, and handling ad hoc financial requests.</p><p><br></p><p>What you get to do every single day:</p><p>• Assist with strategic planning, including the development of forecasts, budgets, and financial reports.</p><p>• Facilitate office functions, such as preparing and analyzing various financial reports and data prior to submission.</p><p>• Analyzing and reporting on sales, operating income, and cash flow on a weekly basis.</p><p>• Contributing to capital management by developing and maintaining program working capital in the FCST system.</p><p>• Conducting variance analysis for program cash and collaborating with program finance to develop monthly forecasts.</p><p>• Recognizing and addressing variances, working with relevant individuals to identify potential corrective actions, risks, or opportunities.</p><p>• Creating and delivering executive level presentations to both finance and non-finance personnel.</p><p>• Participating in annual operating plan development.</p><p>• Executing monthly balance sheet and cash analysis/forecast and variance analysis.</p><p>• Participating in financial reporting process improvement projects.</p><p>• Developing tools, templates, and processes to simplify data gathering and report preparation, ensuring relevancy and appropriate detail.</p><p>• Handling ad hoc financial requests and managing multiple tasks independently.</p>
<p>The Business Analyst partners with business stakeholders and technical teams to gather, document, and translate business requirements into functional and technical specifications. This role supports process improvement initiatives, system implementations, and operational enhancements by analyzing workflows, identifying gaps, and recommending data-driven solutions.</p><p>The Business Analyst works across departments to ensure business needs are clearly defined, prioritized, and successfully delivered through technology or process changes. Responsibilities include requirements gathering, documentation, stakeholder communication, testing support, and post-implementation validation.</p>
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
We are looking for a skilled Business Analyst to join our team on a long-term contract in Jacksonville, Florida. In this role, you will be instrumental in bridging business needs with technical solutions, focusing on D365 Finance & Operations to enhance processes across Finance, Supply Chain, and Operations. Your expertise in requirements gathering, data validation, and Agile methodologies will ensure the delivery of impactful solutions.<br><br>Responsibilities:<br>• Conduct workshops and interviews to gather and refine functional and non-functional requirements.<br>• Document business processes, use cases, and user stories with clear acceptance criteria.<br>• Collaborate with stakeholders to prioritize product backlogs and align scope with business goals.<br>• Analyze and recommend features and configurations within D365 Finance & Operations to address business challenges.<br>• Work closely with technical teams to perform fit-gap analysis and design effective solutions.<br>• Oversee data migration, integration processes, and master data management within D365.<br>• Validate and reconcile data using SQL queries to ensure accuracy across different environments.<br>• Create and maintain detailed documentation, including business requirement documents, functional requirement documents, and process maps.<br>• Support sprint activities such as planning, reviews, and retrospectives while managing defect triage.<br>• Monitor performance metrics and propose process improvements to enhance operational efficiency.
<p>We are looking for a skilled Business Analyst to join our team on a long-term contract basis in Atlantic City, New Jersey. This role requires an analytical individual who excels at gathering requirements, creating detailed documentation, and mapping processes effectively. You will work closely with diverse stakeholders to translate business needs into actionable insights and solutions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders to gather and document detailed business requirements.</p><p>• Analyze and map data flows and processes using Visio, ensuring clarity and precision.</p><p>• Facilitate communication between technical teams and non-technical end users to ensure alignment.</p><p>• Develop structured documentation that supports project goals and business objectives.</p><p>• Utilize Microsoft tools such as Power BI and Azure to support data analysis and reporting.</p><p>• Conduct gap analyses to identify areas for improvement in processes and systems.</p><p>• Support initiatives focused on technology modernization and automation.</p><p>• Apply Agile Scrum methodologies to streamline project workflows and deliverables.</p><p>• Review and refine documentation to maintain accuracy and relevance.</p><p>• Provide insights and recommendations to improve call center operations and customer service processes.</p>
<ul><li>Analyze, document, and gather detailed business requirements from functional users and field sales teams that aren't tech savvy.</li><li>Translate business needs into clear, concise technical specifications for development teams.</li><li>Perform data analysis and ensure data quality within Salesforce.</li><li>Utilize excellent Excel skills (e.g., Vlookups) for data manipulation and reporting.</li><li>Provide ongoing support and maintenance for Salesforce solutions.</li><li>Collaborate effectively with both technical and non-technical stakeholders, including sales teams.</li></ul>
<p>Overview</p><p>We are seeking a detail-oriented and analytical Business Analyst, Associate to support our PMI Trading organization. This role is ideal for candidates with strong analytical capabilities, foundational experience in data/report development, and interest in energy markets, trading operations, and risk management. You will work under the guidance of senior analysts and supervisors while contributing to daily operational activities, special projects, and system enhancements.</p><p>Key Responsibilities</p><ul><li>Conduct basic operational, quantitative, and qualitative analyses to support informed decision-making within the business unit.</li><li>Assist with small to medium-sized special projects, including process design, workflow improvements, and report development.</li><li>Verify position reports, enter trade deals, and prepare end-of-day recaps and reporting packages.</li><li>Monitor daily Value at Risk (VaR) positions and other key risk-related measures to ensure compliance and accuracy.</li><li>Reconcile broker statements and other external financial documents.</li><li>Provide management with daily Profit & Loss (P& L) summaries, pricing information, and other operational insights.</li><li>Handle electronic funds sources and clearing transactions.</li><li>Support ongoing enhancements of the company’s SOX Trade Capture Application, ensuring data integrity and operational accuracy.</li><li>Develop and maintain ad-hoc reports using SQL, VBA, and/or Python.</li><li>Assist with capturing complex structured trades within the SOX Application.</li><li>Perform other job-related duties as needed.</li></ul><p><br></p>
Professional Qualifications:<br>• 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P& C domain.<br>• Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc.<br>• Experience in working in Underwriting and Claims applications.<br>• Experience in data integration and data quality projects.<br>• Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time<br>• Excellent understanding of how technology impacts the business.<br>• Excellent team player with a proven background of individual contribution.<br><br>Preferred Technical Skills:<br>• Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.)<br>• Understanding of XML and/or JSON languages is a plus<br>• Strong SQL skills to query SQL databases
<p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical. Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>** Qualified candidates should have experience with pharmacy insurance, medical insurance, and claims processing **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments</li></ul>
<p>Our team is seeking a skilled Marketing Business Analyst for a hybrid (in-office/remote) contract role in Chicago. This is a six-month contract position with potential for extension or contract-to-hire, allowing you to showcase your impact.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze marketing campaigns using A/B testing frameworks, campaign evaluation methods, and KPI development.</li><li>Extract, clean, and analyze data from various marketing platforms (Google Ads, Meta, Adobe, Marketing Cloud, etc.).</li><li>Develop actionable insights regarding campaign effectiveness, customer segmentation, and marketing ROI.</li><li>Partner with cross-functional teams to identify strategic opportunities.</li><li>Build and maintain dashboards and reporting tools in support of marketing objectives.</li></ul><p><br></p>
We are looking for a skilled Business Analyst to join our team in Houston, Texas. In this long-term contract position, you will play a key role in bridging business needs with technical solutions, ensuring seamless collaboration between stakeholders, software engineers, and external system providers. The ideal candidate will excel in analyzing requirements, delivering high-quality solutions, and supporting business processes while contributing to system and workflow improvements.<br><br>Responsibilities:<br>• Collaborate with business stakeholders to gather, draft, and validate business and functional requirements.<br>• Work with technical teams to design solutions that align with business objectives and IT strategies.<br>• Configure systems for business readiness, including workflows, templates, and setups.<br>• Partner with external vendors to coordinate core development efforts and ensure project deliverables.<br>• Create and execute test plans to ensure compliance with specifications and quality standards.<br>• Identify opportunities for business process enhancements and propose value-adding solutions.<br>• Provide user support, troubleshoot issues, and manage incidents effectively.<br>• Develop project plans and assist in implementing change initiatives to meet business goals.<br>• Manage a backlog of change requests and oversee their timely delivery.<br>• Document knowledge, train users, and share expertise within the organization.
<p>Summary</p><p>The TMS Business Analyst is responsible for supporting the implementation, configuration, and ongoing optimization of Transportation Management System solutions. This role sits at the intersection of business operations, technology, and logistics, partnering closely with internal stakeholders, clients, and technical teams to ensure transportation systems align with operational needs and deliver measurable business value.</p><p>This position is well-suited for a business analyst with experience in logistics, supply chain, TMS/WMS platforms, and systems implementations who enjoys hands-on configuration, data analysis, testing, and user enablement.</p><p>Key Responsibilities</p><p>Business Analysis & Stakeholder Engagement</p><ul><li>Partner with business users, clients, and operations teams to understand transportation workflows, requirements, and pain points.</li><li>Gather, document, and validate business requirements for TMS functionality, integrations, and enhancements.</li><li>Translate business needs into functional specifications and system configurations within the TMS platform.</li><li>Act as a liaison between business stakeholders and technical or development teams to ensure accurate delivery of requirements.</li></ul><p>TMS Configuration & Implementation</p><ul><li>Configure TMS features, rules, and workflows to support client and operational requirements.</li><li>Support end-to-end TMS implementations including discovery, configuration, testing, pilot launches, and go-live support.</li><li>Assist with integration design and validation between TMS and related systems such as WMS, ERP, carrier systems, and reporting platforms.</li><li>Coordinate system updates, enhancements, and change requests within the TMS environment.</li></ul><p>Data Analysis & Reporting</p><ul><li>Analyze transportation data to understand shipping volumes, costs, lanes, regions, and performance trends.</li><li>Support reporting and data validation efforts to ensure accuracy and consistency across transportation systems.</li><li>Assist business users with data interpretation to support operational and financial decision-making.</li></ul><p>Testing, Training & Support</p><ul><li>Develop and execute test plans, scenarios, and scripts to validate TMS configurations and integrations.</li><li>Support User Acceptance Testing (UAT) and coordinate issue resolution with technical teams.</li><li>Create user documentation, SOPs, and training materials.</li><li>Deliver training sessions to end users and provide post-implementation support.</li></ul><p>Continuous Improvement</p><ul><li>Identify opportunities to improve transportation processes, system usability, and data quality.</li><li>Support continuous improvement initiatives related to transportation operations and system performance.</li><li>Assist with evaluating new TMS features, enhancements, or complementary logistics tools.</li></ul><p>What This Role Is</p><ul><li>Business-facing and systems-focused</li><li>Hands-on with TMS configuration and data</li><li>Implementation and support oriented</li><li>Ideal for a mid-level analyst with logistics systems experience</li></ul><p><br></p><p><br></p>
<p>Overview: We are seeking a seasoned Business Analyst with over five years of experience who also brings strong Product Management expertise. This dynamic role is integral to our digital transformation initiatives and requires someone capable of bridging business goals and technical execution while helping to define and prioritize product features. The ideal candidate is comfortable working across cross-functional teams and thrives in fast-paced, evolving digital environments.</p><p>Responsibilities:</p><ul><li>Deeply analyze and document business challenges, requirements, and process inefficiencies to set the stage for successful digital projects</li><li>Act as a product owner, collaborating closely with stakeholders and development teams to define requirements, prioritize features, and drive the product roadmap</li><li>Translate business goals into actionable product and project strategies that support continuous improvement and strategic alignment</li><li>Utilize data analysis and reporting to measure project success and ROI, and leverage insights to inform product direction</li><li>Facilitate stakeholder alignment sessions and ensure clear and consistent communication between business and technical teams</li><li>Apply change management best practices to support the smooth adoption of new tools, products, and systems</li><li>Promote agile project management methodologies, including Scrum, Kanban, or SAFe®, to deliver quality solutions efficiently</li><li>Stay up to date with technology trends relevant to product offerings, including cloud and AI fundamentals</li><li>Identify and support risk management, compliance, and governance throughout the product lifecycle</li></ul><p>Requirements:</p><ul><li>Minimum 5 years’ experience as a Business Analyst, Product Manager, or in a related cross-functional technology role</li><li>Proven track record acting as a product owner or supporting product development in agile environments</li><li>Strong proficiency in requirements gathering, feature definition, and project prioritization</li><li>Demonstrated ability with data analysis, stakeholder alignment, and strategic planning</li><li>Familiarity with digital transformation projects such as cloud adoption or AI integration</li><li>Agile methodology and change management experience</li><li>Relevant certifications (e.g., CBAP, CSPO, CPO, PMI-ACP, PMP, ScrumMaster, PRINCE2, AAC, CCMP) are highly desirable</li><li>Excellent verbal and written communication skills</li><li>Technology fluency in modern SaaS, CRM, ERP, and analytics platforms</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Quincy, Massachusetts. In this role, you will collaborate with stakeholders to define system and business requirements, analyze processes, and recommend improvements that drive efficiency. You will play a pivotal role in project planning, documentation, and quality assurance while staying informed about industry standards and technological advancements.<br><br>Responsibilities:<br>• Facilitate meetings with stakeholders to gather and define business and system requirements.<br>• Develop use cases and conduct thorough research to identify and resolve issues.<br>• Analyze current workflows and recommend innovative solutions to enhance processes.<br>• Prepare and maintain detailed project plans while managing issue logs and documentation.<br>• Collaborate on testing phases during the development cycle to ensure quality and functionality.<br>• Conduct benchmarking research to align practices with industry standards.<br>• Provide subject matter expertise and technical insights to support client needs.<br>• Oversee the creation and maintenance of business application programs based on specifications.<br>• Stay updated on technological trends and competitive developments to inform strategies.<br>• Document findings and plans in a clear and organized manner to support project goals.
