Position: Business Analyst | Project Coordinator - Client-Facing Web Projects<br>Location: Des Moines, IA - Hybrid<br>Salary: up to $65,000<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>We’re looking for a sharp, external client-focused Business Analyst to lead the charge on web-based projects. If you love solving problems, translating business needs into smart digital solutions, and working directly with clients—this role is for you.<br>What You’ll Do:<br> · Collaborate with clients to gather requirements and define project goals<br> · Translate business needs into clear technical specs for developers<br> · Manage small deliverables and support medium-sized projects<br> · Own timelines, budgets, and client communications<br> · Troubleshoot issues and help train users on system functionality<br>What You Bring:<br> · 3+ years in a technical or analytical role<br> · Strong communication, research, and problem-solving skills<br> · Curiosity to understand how systems work—not just how to use them<br> · A proactive mindset and client-first attitude<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>We are looking for a highly skilled Sr Data and Business Intelligence Analyst to join our team in San Francisco, California. This role is pivotal in driving data-driven decision-making by benchmarking organizational performance, supporting cross-departmental reporting needs, and implementing advanced business intelligence tools. The ideal candidate will possess a strong analytical mindset and a proven ability to manage and optimize data systems, ensuring the seamless flow of information across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain comprehensive financial analyses, including profitability, time and billing, accounts payable, accounts receivable, collections, and general ledger, using advanced reporting and querying tools.</p><p>• Collaborate with firm leadership and technical teams to define and implement a business intelligence strategy that aligns with organizational goals.</p><p>• Design, create, and optimize data models, analytics layers, and dashboards using tools like Power BI, Tableau, and Aderant.</p><p>• Provide technical support and guidance to departments such as Finance, Human Resources, and Legal Recruiting to enhance their use of business intelligence applications.</p><p>• Investigate and resolve discrepancies and issues in business systems, ensuring data consistency and integrity across all platforms.</p><p>• Manage and enhance practice management tools related to budgeting, reporting, and data functionalities, while ensuring smooth implementation of new applications.</p><p>• Partner with departments to develop and maintain internal evaluations and surveys, ensuring alignment with organizational objectives.</p><p>• Oversee data flows between various firm systems, including Aderant, IntApp, and payroll systems, to ensure seamless integration and functionality.</p><p><br></p>
<p><strong>Job Title:</strong> Analyst, IS Business Intelligence </p><p> <strong>Service Type:</strong> Contract- 35 Weeks </p><p> <strong>Location:</strong> Remote </p><p><br></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a detail-oriented and analytical <strong>IS Business Intelligence Analyst</strong> to join our team on a temporary basis. This individual contributor role is ideal for someone passionate about driving process improvements through data-driven insights and business analysis.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze non-IT business challenges and translate them into actionable requirements.</li><li>Collaborate with stakeholders to identify process improvement opportunities and assess performance.</li><li>Develop frameworks to evaluate financial payback and return on investment (ROI) for proposed initiatives.</li><li>Prepare documentation outlining current and future state processes.</li><li>Recommend alternative solutions and support decision-making with clear, data-backed insights.</li><li>Facilitate communication between process owners and solution developers to ensure alignment and understanding.</li></ul>
We are looking for a talented Business Intelligence (BI) Analyst to transform organizational data into meaningful insights that drive decision-making. This role involves creating and managing dynamic reporting solutions, ensuring data accuracy, and collaborating with teams to define key metrics. If you have a passion for data visualization and enjoy empowering teams with actionable insights, this is the perfect opportunity.<br><br>Responsibilities:<br>• Develop and maintain interactive dashboards and reports using Power BI to support data-driven decision-making.<br>• Analyze and transform complex financial and operational data into clear, impactful visualizations for internal and external stakeholders.<br>• Collaborate with various departments to identify reporting needs and establish key performance indicators (KPIs).<br>• Ensure the accuracy, security, and performance of data across all reporting platforms.<br>• Troubleshoot data inconsistencies, manage reporting processes, and maintain thorough documentation.<br>• Automate compliance reporting and support audit requirements with advanced analytics.<br>• Provide training and guidance to staff on Power BI and other reporting tools to improve data proficiency.<br>• Work with data modeling, relational databases, and pipelines to optimize reporting efficiency.<br>• Partner with technical teams to integrate and optimize Yardi Voyager and Yardi Data Connect systems.
<p>The Customer Success Data Analyst plays a critical role in driving customer satisfaction and operational excellence by analyzing customer service data, identifying trends, and providing actionable insights. This role supports strategic decision-making and continuous improvement efforts across the customer success function, ensuring a proactive approach to issue resolution and stakeholder engagement.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze customer service data, account activity, and support interactions to identify patterns, trends, and root causes of issues.</li><li>Develop dashboards, reports, and visualizations that communicate insights to stakeholders across departments.</li><li>Collaborate with Customer Success Managers, Support Teams, and Product teams to recommend data-driven improvements to processes and customer journeys.</li><li>Monitor key performance indicators (KPIs) such as customer satisfaction (CSAT), Net Promoter Score (NPS), resolution time, and churn rates.</li><li>Forecast potential customer issues and develop preventative strategies to enhance customer retention and satisfaction.</li><li>Present findings and recommendations to leadership to support strategic planning and operational decisions.</li><li>Maintain data integrity and ensure consistent tracking of customer metrics across platforms.</li><li>Support ad hoc analysis requests and contribute to cross-functional projects aimed at improving the customer experience.</li></ul><p><br></p>
We are looking for an experienced Business Analyst specializing in Artificial Intelligence to join our team in Draper, Utah. In this role, you will work closely with stakeholders across departments to identify and implement AI-driven solutions that enhance business processes and drive innovation. This position offers an exciting opportunity to leverage cutting-edge technology to address complex challenges and deliver measurable results.<br><br>Responsibilities:<br>• Partner with department leaders to identify business challenges that can be addressed with AI solutions.<br>• Assess and compare options such as third-party SaaS tools, vendor platforms, or custom-built applications to meet organizational needs.<br>• Prepare comprehensive business cases and process improvement strategies based on data-driven insights.<br>• Deliver presentations to senior leadership highlighting proposed solutions and their potential impact.<br>• Oversee the implementation of approved AI solutions, ensuring seamless integration into existing systems and workflows.<br>• Collaborate with technical teams to translate business objectives into clear technical requirements.<br>• Facilitate communication between business and technical teams to ensure alignment on project goals.<br>• Monitor and evaluate the performance of implemented AI solutions to ensure they meet expected outcomes.<br>• Stay updated on AI trends and technologies to recommend innovative approaches for continuous improvement.
<p>A privately held, multi-state distribution company headquartered in the Atlanta metro area is seeking an experienced <strong>SAP FICO Functional Analyst</strong> to join its growing ERP team. This organization has recently completed a multi-year SAP S/4HANA rollout and is investing heavily in optimizing its financial systems and reporting capabilities.</p><p><strong>Why This Role?</strong></p><ul><li>Join a stable, family-owned business with a strong reputation in its industry.</li><li>Be part of a collaborative SAP team driving innovation and modernization.</li><li>Work on high-impact projects that directly support finance and executive leadership.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Configure and support SAP FI and CO modules within S/4HANA.</li><li>Collaborate with finance and accounting teams to gather requirements and deliver solutions.</li><li>Develop and maintain reports using SAP Query, Report Painter, and other tools.</li><li>Support month-end and year-end close processes, budgeting, and forecasting.</li><li>Troubleshoot and resolve issues across integrated modules (SD, MM, WM).</li></ul><p><br></p><p><br></p>
<p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
<p>Industry leading, manufacturer is looking to add a Senior Financial Analyst with proven expertise reconciling key metrics and utilizing ERP systems. This role will consist of assisting with financial planning and analysis, manipulating financial data, finance partnering, in depth analyst on budgets, forecasting, maintaining data visualization tools, compiling costs, presenting data calculations, analyze and report on P& L, prepare balance sheets, perform financial modeling, and build lasting relationships with internal leadership and the corporate management teams. This Senior Financial Analysis must have the ability to provide transparency on allocated cost and develop effective tools for reporting and controlling while implementing strategic initiatives and execution.</p><p> </p><p>How you will make an impact</p><p>· Analysis of financial and operations processes</p><p>· Prepare financial analysis on cost drivers</p><p>· Analyze and track KPIs</p><p>· Create financial dashboards</p><p>· Identify potential financial risks</p><p>· Budgeting & Forecasting</p><p>· Financial Reconciliation </p><p>· Process Improvement Initiatives </p><p>· Reviewing/Creating complex financial models</p>
<p><strong>Senior Logistics Analyst </strong></p><p><br></p><p>A client of ours is looking for a Senior Logistics Analyst for a contract role to support global distribution of medical device and pharmaceutical products across the US, Canada, and international regions. This role will manage inbound and outbound shipments, trade compliance, cold chain logistics, inventory accuracy, documentation, and process improvements to ensure efficient and compliant product movement. </p><p><br></p><p><br></p><p><strong>Responsibilities of Senior Logistics Analyst </strong></p><ul><li>Coordinate domestic and international shipments with third-party logistics providers to ensure timely and cost-effective delivery.</li><li>Maintain compliance with trade regulations and industry standards, including cold chain logistics and hazardous material handling.</li><li>Monitor inventory accuracy across systems and reconcile stock discrepancies with third-party logistics partners.</li><li>Collaborate with internal teams such as Supply Chain, Quality, and Operations, as well as external partners, to optimize distribution processes.</li><li>Support audits, documentation efforts, and tracking of logistics data to meet regulatory requirements.</li><li>Develop and refine standard operating procedures (SOPs), work instructions, and related policies to improve operational efficiency.</li><li>Manage inbound and outbound shipments while ensuring compliance with trade and safety guidelines.</li><li>Drive process improvements to enhance the accuracy and efficiency of logistics operations.</li><li>Provide expertise in handling regulated materials and ensuring adherence to safety protocols.</li><li>Utilize major ERP systems and Microsoft Office Suite for data management and reporting.</li></ul>
<p>Premier client located in the Great Wilmington Delaware area is looking for an AP Analyst who can manage their accounts payable processes, ensuring timely and accurate processing of invoices, vendor payments, and expense reports. This A/P Analyst will review, process, and verify payments, analyze and reconcile vendor statements, maintain vendor records, print checks, assist with month-end and year-end closing, and collaborate with procurement, receiving, and other departments to resolve invoice and payment discrepancies. The ideal A/P Analyst should be highly experienced in accounts payable with the ability to analyze problems and work out their solutions effectively and accordingly.</p><p> </p><p>Primary Duties</p><p>· Print and process checks</p><p>· Journal Entries</p><p>· Match and batch purchase orders</p><p>· Run ad-hoc reports when needed</p><p>· Coordinate with directors to obtain consent on appropriate expenses</p><p>· Provide financial reports to management</p><p>· Account reconciliations</p><p>· Encourage improvements where needed</p><p>· Assist with invoice processing</p><p>· Partake in annual audit process</p>
<p>We are looking for a skilled Business Systems Analyst to join our team. In this role, you will be responsible for optimizing and supporting the JD Edwards Enterprise Resource Planning (ERP) system to drive operational efficiency and meet business needs. You will collaborate closely with stakeholders to gather requirements, enhance processes, and implement effective solutions, particularly in manufacturing and distribution environments. If you are detail-oriented, experienced in JD Edwards, and eager to make a measurable impact, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Work alongside business stakeholders to analyze and prioritize requirements for system enhancements and new features.</p><p>• Create detailed documentation, including test cases, process maps, and acceptance criteria, to guide development and implementation.</p><p>• Develop a deep understanding of operational processes such as manufacturing, distribution, inventory management, and supply chain.</p><p>• Propose and implement solutions leveraging JD Edwards capabilities to align with strategic business goals.</p><p>• Train and support end-users, ensuring they are proficient with JD Edwards tools and processes.</p><p>• Lead and oversee JD Edwards projects, maintaining adherence to budgets, timelines, and quality standards.</p><p>• Identify and implement process improvements to enhance system performance and business efficiency.</p><p>• Maintain up-to-date documentation of business processes and user guides within the system.</p><p>• Monitor new JD Edwards releases to identify and apply relevant features to improve functionality.</p><p>• Ensure compliance with regulatory and standard IS practices, including change management and service request tracking</p>
<p>We are looking for an experienced HRIS Analyst to join our team remotely, supporting the senior care industry. In this role, you will play a key part in analyzing, designing, and implementing application systems while collaborating with users to optimize system performance and resolve technical challenges. This position offers the opportunity to work on impactful projects and contribute to the enhancement of processes and workflows.</p><p><br></p><p>Responsibilities:</p><p>• Manage the design, configuration, testing, and implementation of files and systems within assigned products and scope.</p><p>• Collaborate with users to troubleshoot technical issues, optimize system performance, and resolve application-related challenges.</p><p>• Develop and maintain detailed build documentation and process flows to support business units and end users.</p><p>• Analyze business operations and prioritize system changes to meet organizational needs.</p><p>• Investigate user preferences and make informed design decisions to improve application specifications.</p><p>• Review, test, and implement new functionality from system releases, ensuring alignment with business requirements.</p><p>• Provide system administration support, including adhering to security protocols and change control standards.</p><p>• Accurately track time worked and develop level-of-effort estimates for assigned tasks.</p><p>• Demonstrate strong organizational and communication skills while managing multiple tasks efficiently.</p><p>• Participate in on-call rotations to provide timely support for application-related issues.</p>
<p>Robert Half has partnered with an expanding, healthcare client on their search for an Accounting Analyst with strong US GAAP knowledge. This Accounting Analyst role will be responsible for assisting with the month end close process, due diligence, compiling financial data, performing balance sheet account reconciliations, reviewing and processing journal entries, and preparing financial reports. The ideal candidate for this role should have experience working in ERP systems, possess the skill and ability to review and resolve daily accounting discrepancies, and strong knowledge of generally accepted accounting principles. </p><p><br></p><p>Major Responsibilities</p><p>· Observe accounting operations</p><p>· Prepare multi-state payroll journal entries</p><p>· Execute the month end process</p><p>· Assist with financial accounting in reference to payroll</p><p>· Prepare monthly billings</p><p>· General Ledger Reconciliations</p><p>· Review monthly payroll liabilities</p><p>· Process account adjustments</p><p>· Calculate monthly payroll accruals</p><p>· Keep abreast of tax regulations</p><p>· Ad hoc projects</p>
<p>Responsibilities and Duties:</p><p>• Collect, organize, and analyze products and operational costs into a database of expenses</p><p>• Develop and implement cost standards</p><p>• Reviewing actual costs versus cost standards for inaccuracies and variances</p><p>• Record cost information for use in controlling expenditures.</p><p>• Validate and analyze the cost of goods sold as part of the month-end close</p><p>• Reconcile and manage accrued accounts payable un-invoiced receipts</p><p>• Provide support for annual physical inventories and cycle counts including inventory analysis</p><p>• Collaborate with operations, purchasing, and management teams to improve efficiency and cost savings</p><p>• Data entry and computation </p><p>• Generate journal entries based on monthly account</p><p><br></p><p>Qualifications:</p><p>• U.S. Work Authorization</p><p>• Degree in Accounting Finance, or other relevant business field</p><p>• 1 - 2 years of work experience as a cost accountant, cost analyst, accountant, or similar role</p><p>• Proficiency in Microsoft Office including Excel, Word, Outlook Email as well as ERP/accounting systems</p><p>• Excellent analytical skills with an attention to detail</p><p>• Integrity, with an ability to handle confidential information</p><p>• Time management skills, ability to function in high pressure situations and prioritize multiple tasks in a fast-paced environment</p><p>• Ability to work independently and as part of a team.</p><p>• Be dependable, on-time, and have reliable transportation</p><p>• Demonstrated skill in ERP Software is a plus</p>
<p><strong>Senior Business Analyst</strong></p><p> <strong>Location:</strong> Madison, WI (Hybrid/Onsite)</p><p>Our client in Madison, WI is seeking a <strong>Senior Business Analyst</strong> to join their team. This role will focus on projects related to actuarial insurance pricing, rating tools, and policy administration. The ideal candidate will have a strong blend of business and technical expertise, excellent communication skills, and deep familiarity with the insurance industry.</p><p><strong>Responsibilities:</strong></p><ul><li>Partner with business and IT stakeholders to gather, analyze, and document requirements for actuarial insurance pricing and rating tool projects.</li><li>Collaborate closely with business leadership in the insurance industry to define project goals and deliverables.</li><li>Develop business and functional requirements, process flows, and user stories.</li><li>Ensure alignment between business objectives and technical solutions.</li><li>Participate in Agile ceremonies and contribute to continuous improvement within the team.</li><li>Support testing, validation, and implementation of system enhancements.</li></ul><p><br></p>
<p>We are in the hunt for a Business Analyst to join our team located in New York. As a Business Analyst, this role is integral to our operations, with responsibilities encompassing strategic planning, financial reporting, budgeting, and sales analysis. The selected candidate will also be tasked with managing office functions, improving processes, and handling ad hoc financial requests.</p><p><br></p><p>What you get to do every single day:</p><p>• Assist with strategic planning, including the development of forecasts, budgets, and financial reports.</p><p>• Facilitate office functions, such as preparing and analyzing various financial reports and data prior to submission.</p><p>• Analyzing and reporting on sales, operating income, and cash flow on a weekly basis.</p><p>• Contributing to capital management by developing and maintaining program working capital in the FCST system.</p><p>• Conducting variance analysis for program cash and collaborating with program finance to develop monthly forecasts.</p><p>• Recognizing and addressing variances, working with relevant individuals to identify potential corrective actions, risks, or opportunities.</p><p>• Creating and delivering executive level presentations to both finance and non-finance personnel.</p><p>• Participating in annual operating plan development.</p><p>• Executing monthly balance sheet and cash analysis/forecast and variance analysis.</p><p>• Participating in financial reporting process improvement projects.</p><p>• Developing tools, templates, and processes to simplify data gathering and report preparation, ensuring relevancy and appropriate detail.</p><p>• Handling ad hoc financial requests and managing multiple tasks independently.</p>
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency.<br><br>Responsibilities:<br>• Partner with organizational leaders to prioritize tasks, projects, and process improvements.<br>• Implement enhancements and changes to existing business processes to drive operational efficiency.<br>• Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems.<br>• Analyze current and future business needs to develop solutions that integrate various operations seamlessly.<br>• Investigate user-reported issues and coordinate with support teams to resolve them effectively.<br>• Participate in audits and provide assistance as needed to ensure compliance.<br>• Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements.<br>• Utilize Oracle Fusion extensions to write or modify scripts and customize applications.<br>• Maintain and manage data tables and logic within Oracle environments to support business functions.<br>• Perform other duties as assigned to support the organization's objectives.
We are looking for a skilled EDI Analyst to join our team in Lake Mills, Wisconsin. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing our Electronic Data Interchange (EDI) processes. This position requires a strong technical background, excellent problem-solving skills, and the ability to collaborate effectively with both internal teams and external clients.<br><br>Responsibilities:<br>• Oversee and maintain EDI processes to ensure seamless data exchange with partners and clients.<br>• Act as a primary point of contact for client-facing EDI inquiries and support needs.<br>• Develop and implement solutions to enhance EDI workflows and improve efficiency.<br>• Collaborate with internal teams to gather and analyze technical requirements for EDI projects.<br>• Provide expertise in Sage 300 to support accounting and operational systems.<br>• Utilize Microsoft SQL and mSQL to execute database queries and manage data effectively.<br>• Create and document technical specifications and workflows for EDI integrations.<br>• Troubleshoot and resolve technical issues related to EDI systems and processes.<br>• Ensure compliance with industry standards and best practices in EDI.<br>• Conduct testing and validation of EDI transactions to ensure accuracy and reliability.
<p>We are looking for an experienced Business Analyst to join our dynamic team. In this role, you will play a pivotal part in supporting healthcare-related projects, analyzing data systems, and collaborating with teams to enhance operational efficiency. The ideal candidate will have a strong background in business analysis, technical systems, and will thrive in a collaborative and detail-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide insights and recommendations for technical projects.</p><p>• Develop and produce detailed reports for management, operations, and ongoing projects.</p><p>• Address user concerns by offering application support, troubleshooting issues, and resolving errors efficiently.</p><p>• Assist in the evaluation, testing, and implementation of new software features, modules, and system updates.</p><p>• Identify and execute process improvement initiatives to optimize workflows and system functionality.</p><p>• Collaborate with the Help Center team to research and resolve technical support tickets.</p><p>• Conduct training sessions and ensure smooth implementation of software updates and new systems.</p><p>• Maintain compliance with federal and state regulations regarding patient privacy and organizational policies.</p><p>• Communicate effectively across departments to ensure clarity, understanding, and confidentiality.</p><p>• Monitor customer feedback and address concerns to enhance satisfaction and service quality.</p>
<p>The Business Analyst will work closely with business units, stakeholders, and technology teams to identify requirements, analyze processes, and develop solutions that align with company goals. You will be instrumental in gathering insights, preparing documentation, and ensuring seamless communication between all parties involved.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements.</li><li>Conduct gap analysis to identify areas for process improvement or system enhancement.</li><li>Create clear and concise project documentation, including business requirements documents (BRDs), functional specifications, and user stories.</li><li>Work with cross-functional teams to design and implement solutions that meet business needs.</li><li>Develop process flows, data models, and workflow diagrams to support understanding and development.</li><li>Conduct feasibility studies and prepare cost-benefit analyses for proposed solutions.</li><li>Assist in the testing and validation of systems, ensuring they meet the agreed-upon requirements.</li><li>Provide ongoing support and training to end-users and stakeholders on implemented systems.</li><li>Monitor project progress and provide regular updates to stakeholders.</li><li>Stay updated on industry trends and emerging technologies to recommend innovative solutions.</li></ul><p><br></p>
We are looking for a skilled Business Analyst to join our team in Riviera Beach, Florida. This is a long-term contract position within the transport industry, offering an exciting opportunity to bridge technical and functional teams. The role requires expertise in gathering requirements, documenting processes, and supporting system implementations for marine insurance and cargo workflows.<br><br>Responsibilities:<br>• Collaborate closely with business stakeholders and technical teams to ensure smooth communication and understanding of requirements.<br>• Conduct thorough requirements gathering sessions with functional users and translate findings into detailed documentation for development purposes.<br>• Develop and maintain documentation of current and future business processes, including user procedures.<br>• Provide training and ongoing support to end users throughout the lifecycle of system implementation projects.<br>• Assist in the implementation of the Seven Seas information system, focusing on cargo and marine insurance workflows.<br>• Support financial system integrations, including Oracle PeopleSoft applications, as needed.<br>• Act as the primary liaison between functional business teams and technical developers to facilitate project success.<br>• Participate in change request management and continuous improvement initiatives to enhance business operations.<br>• Perform gap analysis to identify areas for process optimization and system enhancements.
<p>We are seeking a technically curious and detail-oriented Business Analyst to support a cutting-edge project involving the use of AI and Large Language Models (LLMs) to extract and process data from high-volume paper freight invoices.</p><p>This role is ideal for someone who thrives at the intersection of business analysis and emerging technology, especially in the realm of AI, OCR, and prompt engineering. You’ll work closely with a technical product manager and development teams to define requirements, craft LLM prompts (in pseudo-code), and help guide the buildout of an AI-powered invoice processing system.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze paper freight invoices (up to 100 pages each) and understand key data patterns and structures.</li><li>Collaborate with the team to refine OCR data extraction logic and LLM prompts that clean and transform data.</li><li>Write pseudo-code prompts to guide LLM behavior in pulling specific data fields (e.g., Bill of Lading numbers) across various document types.</li><li>Participate in defining rules and flows for prompt execution within operational pipelines.</li><li>Gather, document, and manage business and functional requirements in Agile environments.</li><li>Populate and manage stories and requirements in project boards (e.g., Jira, Azure DevOps).</li><li>Partner with technical leads to translate business needs into structured inputs that LLMs can act upon.</li><li>Help define roles, rules, and operational logic related to AI and prompt management.</li></ul><p><br></p>
<p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical. Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>** Qualified candidates should have experience with pharmacy insurance, medical insurance, and claims processing **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments</li></ul>
