We are looking for a dedicated Customer Service Representative to join our team in Brevard, North Carolina. This Contract-to-permanent position offers an exciting opportunity to provide exceptional support to customers while gaining hands-on experience in a fast-paced environment. The ideal candidate will be detail-oriented, proactive, and skilled in managing various customer interactions effectively.<br><br>Responsibilities:<br>• Respond to customer inquiries and resolve issues related to orders, ensuring a seamless experience.<br>• Process leads from other departments and follow up with customers on product offerings.<br>• Maintain and update records in company systems while adhering to compliance guidelines.<br>• Demonstrate a thorough understanding of company policies, procedures, and product offerings.<br>• Uphold high performance standards in both quality and quantity of work.<br>• Build and sustain positive relationships with customers and team members.<br>• Utilize computer systems and software, including Microsoft Office Suite, to complete tasks efficiently.<br>• Manage incoming and outgoing calls, emails, and voice messages with professionalism.<br>• Support departmental goals by participating in training and assisting with various tasks as needed.<br>• Follow safety practices and maintain a clean and organized workspace.
We are looking for an organized and detail-oriented Receptionist to join our team in Houston, Texas. In this Contract to permanent role, you will be the first point of contact for visitors and callers, ensuring seamless communication and providing exceptional customer service. This position is ideal for someone who thrives in a fast-paced environment and enjoys multitasking.<br><br>Responsibilities:<br>• Manage a multi-line phone system, answering and directing inbound calls promptly and professionally.<br>• Greet and assist visitors, ensuring a welcoming and efficient front desk experience.<br>• Maintain an organized and clean reception area, reflecting the company’s professionalism.<br>• Handle inquiries from clients and staff, providing accurate information or redirecting as necessary.<br>• Coordinate with internal teams to ensure smooth communication and workflow.<br>• Manage scheduling and appointments as needed, ensuring timely follow-ups.<br>• Process incoming and outgoing mail and packages efficiently.<br>• Maintain records and logs of calls, messages, and visitor details.<br>• Support administrative tasks to assist other departments when required.
We are looking for a dedicated Customer Experience Specialist to join our team in Lyndhurst, New Jersey. In this role, you will handle customer interactions to ensure satisfaction and seamless service across various communication channels. This is a long-term contract position that requires a proactive approach to resolving inquiries and managing orders effectively.<br><br>Responsibilities:<br>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.<br>• Conduct thorough research on purchase requests, providing updates on shipping details as needed.<br>• Assist customers with returns and address quality concerns to maintain high satisfaction levels.<br>• Respond to inbound calls and emails, delivering exceptional service and resolving inquiries promptly.<br>• Collaborate with team members to improve customer experience and streamline processes.<br>• Maintain detailed records of customer interactions and transactions for future reference.<br>• Adapt to flexible scheduling, including evenings and weekends, to meet customer needs.<br>• Work on-site to provide hands-on support and ensure seamless communication with other departments.
<p>We are looking for a dedicated Part Time Bilingual Front Desk Coordinator to join our team in Dallas, Texas. In this long-term contract role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming and organized atmosphere. This position requires multitasking abilities, excellent communication skills, and proficiency in basic office software.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls, providing prompt and courteous responses to inquiries.</p><p>• Welcome and assist visitors, ensuring a positive experience.</p><p>• Maintain accurate records through efficient data entry and documentation.</p><p>• Collaborate with team members to support daily office operations.</p><p>• Coordinate schedules and appointments to optimize workflow.</p><p>• Ensure the front desk area remains tidy and well-maintained.</p><p>• Handle correspondence, including emails and mail distribution.</p><p>• Utilize Microsoft Office tools like Word and Excel for administrative tasks.</p><p>• Communicate effectively in both English and Spanish to support diverse clientele.</p>
We are looking for a dedicated Customer Service Specialist to join our team in Syracuse, New York. This is a Contract-to-Permanent opportunity, ideal for professionals passionate about providing exceptional support and ensuring customer satisfaction. The role involves handling customer inquiries, managing requests efficiently, and maintaining accurate documentation.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues effectively.<br>• Process orders accurately and ensure all customer requests are entered into the system properly.<br>• Maintain detailed and organized records of all customer interactions and transactions.<br>• Identify potential issues and provide timely solutions to enhance customer experience.<br>• Conduct research using computer systems to resolve customer concerns and deliver accurate information.<br>• Navigate multiple monitors and resolutions seamlessly while managing customer interactions.<br>• Communicate professionally and empathetically with customers to build trust and rapport.<br>• Handle both inbound and outbound calls as necessary to meet customer needs.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Edison, New Jersey. In this role, you will handle customer queries, resolve issues efficiently, and ensure a positive customer experience. This is an onsite position with a business casual dress code and free parking available.<br><br>Responsibilities:<br>• Respond to and resolve 30-80 Zendesk support tickets daily, ensuring timely resolution within 24-48 hours.<br>• Address customer concerns such as tracking issues, missing items, damaged products, or inquiries about product details.<br>• Conduct independent research to provide answers to complex customer questions.<br>• Process product returns and manage replacement orders for damaged items.<br>• Collaborate effectively with warehouse teams to ensure smooth operations; bilingual skills are a plus.<br>• Develop and maintain a strong understanding of product details to provide accurate information to customers.<br>• Handle challenging customer interactions professionally while maintaining the company's reputation.<br>• Offer additional support during peak periods, such as Black Friday, with increased availability.
We are looking for a motivated and goal-oriented Customer Service Representative to join our team in Phoenix, Arizona. This is a long-term contract opportunity where you will play a crucial role in assisting homeowners with their inquiries and ensuring an exceptional customer experience. If you thrive in dynamic environments and have experience in customer service or mortgage servicing, we encourage you to apply.<br><br>Responsibilities:<br>• Provide friendly, attentive assistance to homeowners, ensuring their concerns are addressed with courtesy and efficiency.<br>• Handle incoming requests related to website navigation, escrow accounts, payoff processing, and other customer inquiries.<br>• Identify and refer eligible homeowners for refinancing opportunities to the Originations department.<br>• Conduct outbound collection efforts for accounts with minor delinquencies, as well as occasionally for higher overdue balances.<br>• Route calls effectively to the appropriate internal teams based on escalation protocols and inquiry types.<br>• Consistently meet or exceed performance benchmarks and service expectations.<br>• Utilize proprietary internal software to manage customer interactions and contribute suggestions for system improvements.<br>• Collaborate with team members to uphold company values and deliver seamless customer service.
We are looking for a dedicated Customer Success Specialist to join our team in Tampa, Florida. In this role, you will play a critical part in ensuring our clients receive exceptional service and support during important moments. This is a Contract-to-Permanent position, offering an opportunity to grow with our organization while contributing to a positive customer experience.<br><br>Responsibilities:<br>• Process assignments, policy documentation, and insurance paperwork with accuracy and efficiency.<br>• Communicate proactively with clients to provide updates and ensure transparency throughout the process.<br>• Collaborate closely with internal teams to streamline claim handling and resolve issues promptly.<br>• Deliver exceptional service that aligns with our commitment to professionalism, dependability, and compassion.<br>• Maintain detailed and accurate records using company systems to ensure all information is organized and accessible.
<p>Our client is looking for a receptionist for a 1-day coverage. The receptionist will be responsible for greeting and directing visitors, answering and directing calls, buzzing in visitors, registering visitors, creating badges, letting internal employees aware of visitors and more! Our client is looking for someone professional with great communication skills as you will be the front face of their corporate office!</p><p><br></p><p>Where: Marlborough</p><p>When: ASAP</p><p>Pay: $18-$19 (based on experience)</p><p>Duration: Wednesday, October 15th (1 day coverage)</p><p>Hours: 8:00AM-5:00PM</p><p><br></p><p>If interested, please apply today!</p>
We are looking for a Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will represent our services at various events, webinars, and benefits fairs, ensuring attendees receive a welcoming and informative experience. This position requires excellent communication skills, a detail-oriented demeanor, and the ability to work in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary representative at events, webinars, and benefits fairs, showcasing company services and engaging attendees.<br>• Deliver concise and impactful presentations to educate attendees on available programs and services.<br>• Set up event tables and materials in advance, ensuring an organized and thorough display.<br>• Provide clear and friendly guidance to employees, encouraging them to register on the company website.<br>• Collaborate with on-site representatives to ensure smooth event execution and a positive experience for all participants.<br>• Gather post-event feedback on training effectiveness and attendee interactions to identify areas for improvement.<br>• Stand and interact with attendees for extended periods of time while maintaining a warm and approachable demeanor.<br>• Adhere to business casual dress code guidelines, ensuring a neat and detail-oriented appearance at all times.
<p>Are you an excellent communicator with a drive to help others and solve problems? Robert Half is partnering with an industry-leading financial institution serving the agriculture and equipment sector to find their next Customer Account Specialist! You will be part of a team that helps customers find solutions while building long-term relationships. This opportunity perfect for strong communicators who are eager to learn and grow in a professional environment!</p><p><br></p><p>Reach out to our team at (563) 359-3995 for more information - Christin, Erin, and Lydia are great points of contact!</p><p><br></p><p>Position Details:</p><p>Location: Onsite – Johnston, IA</p><p>Schedule: Shifts scheduled between 6:55 AM – 6:05 PM to cover operating hours (7:00 AM – 6:00 PM)</p><p>Duration: 1-year contract with the potential for extension</p><p>Visa Sponsorship: Not available now or in the future</p><p><br></p><p>What You’ll Do:</p><p>As a Customer Account Specialist, you’ll support customers with delinquent accounts by identifying issues, educating them on solutions, and guiding them toward resolution—all while maintaining positive relationships.</p><p><br></p><p>Key Responsibilities:</p><p>- Communicate with customers via phone to resolve overdue accounts</p><p>- Negotiate payment plans within established policies</p><p>- Review account and payment history</p><p>- Update and verify customer information</p><p>- Assist with misapplied payments and escalate issues as needed</p><p>- Ensure compliance with federal/state regulations and company policies</p>
<p>We are looking for a dedicated Administrative / Customer Service Representative to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers and assisting the sales department with various administrative tasks. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
<p>Are you an organized and friendly professional looking for an on-site position? We are hiring a <strong>Receptionist</strong> to join a <strong>professional services team</strong> in <strong>Honolulu, HI</strong>. Ready to start your new role? <strong>Call us now at 808-531-0800</strong> to learn more about this opportunity and begin the application process. We are giving preference to <strong>Hawaii residents</strong> due to <strong>on-site work</strong> and <strong>interviewing requirements</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist clients and visitors with a positive, friendly demeanor.</li><li>Manage incoming phone calls, emails, and direct inquiries to the appropriate person or department.</li><li>Perform basic administrative tasks, such as scheduling, filing, and coordinating meetings.</li><li>Maintain a clean, welcoming, and efficient front desk area.</li></ul><p><br></p>
We are looking for a dedicated and customer-oriented Receptionist to join our team in South San Francisco, California. This long-term contract position offers an excellent opportunity to support a local non-profit organization that provides short-term housing assistance. You will play a crucial role in maintaining a welcoming environment, ensuring smooth front desk operations, and delivering outstanding service to visitors and clients.<br><br>Responsibilities:<br>• Manage the front desk by greeting visitors, conducting temperature checks, and ensuring a welcoming atmosphere.<br>• Handle incoming packages and mail, distributing them appropriately.<br>• Perform data entry tasks to maintain accurate records and documentation.<br>• Provide coverage during breaks and lunches to ensure continuous support at the front desk.<br>• Assist clients with checking in and out, and help with medication distribution as needed.<br>• Conduct facility rounds, both inside and outside, to ensure safety and compliance with rules.<br>• Restock supplies in the day room and other common areas.<br>• Enforce facility rules and issue notices when necessary.<br>• Accept and organize food deliveries and donations for proper distribution.<br>• Deliver exceptional customer service to clients, visitors, and team members.
<p>We are offering a short-term contract employment opportunity for a<strong><em> Receptionist</em></strong> in the tourism industry, located in Honolulu, Hawaii. The role involves tasks such as answering phones, greeting and directing visitors, and responding to inquiries. This position will require a strong attention to detail and excellent computer skills.<u> Free parking is provided for this position! </u><strong><u>Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. If interested in this role, please call us at 808-531-0800.</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Operate switchboards and handle 10-30 lines of phone calls.</p><p>• Greet and direct visitors in a friendly manner.</p><p>• Answer inquiries from customers or the public, providing relevant information.</p><p>• Use Microsoft Word and Excel for various administrative tasks.</p><p>• Provide exceptional customer service at all times.</p><p>• Generate reports as required.</p><p>• Manage email correspondence in a timely manner.</p><p>• Maintain a typing speed under 45 WPM to ensure efficient communication.</p><p>• Be reliable and maintain punctuality to ensure smooth operation of the front desk.</p><p>• Present a welcoming and positive demeanor, representing the company's aloha spirit.</p>
We are looking for a dedicated Customer Service Representative to join our team in Syracuse, New York. This is a Contract to permanent opportunity ideal for someone passionate about building strong client relationships and delivering exceptional service. In this role, you will play a key part in supporting customer needs through effective communication and efficient problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer calls and provide accurate information or assistance as needed.<br>• Handle order entry tasks with precision, ensuring timely and efficient processing.<br>• Maintain clear and detail-oriented communication with clients to address inquiries or resolve issues.<br>• Manage both inbound and outbound calls to support customer needs and follow up on outstanding matters.<br>• Utilize computer-based systems to enter data and track customer interactions effectively.<br>• Deliver excellent service by listening to customer concerns and offering suitable solutions.<br>• Work collaboratively with team members to ensure seamless customer support.<br>• Stay updated on company policies and procedures to provide consistent and reliable information.<br>• Participate in ongoing training to enhance skills and improve service delivery.
We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. This is a long-term contract position within the manufacturing industry, offering an excellent opportunity to work in a fast-paced, collaborative environment. The ideal candidate will excel at managing inbound calls and providing exceptional service while handling customer inquiries and administrative tasks.<br><br>Responsibilities:<br>• Respond promptly to inbound customer calls, ensuring accurate information is provided and issues are resolved efficiently.<br>• Deliver outstanding customer service by addressing inquiries, concerns, and requests with great attention to detail.<br>• Perform data entry tasks with precision, maintaining accurate records of customer interactions and transactions.<br>• Schedule appointments and manage calendars as needed to support customer or team requirements.<br>• Process orders and handle order entry tasks to ensure timely and accurate fulfillment.<br>• Communicate effectively through email correspondence to address customer needs and follow up on pending matters.<br>• Utilize Microsoft Excel and Word for documentation, reporting, and other administrative purposes.<br>• Maintain a strong focus on quality and accuracy in all interactions, adhering to company policies and procedures.<br>• Collaborate with team members to improve workflow and enhance customer satisfaction.<br>• Adapt to a fast-paced call center environment while staying organized and meeting performance targets.
<p>We are looking for a dedicated Customer Service Representative to join our team in Lawrence, Indiana. In this position, you will play a vital role in supporting veterans by handling membership renewals, addressing inquiries, and ensuring excellent service delivery. This role requires strong communication skills and the ability to manage high call volumes during peak periods.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming calls and assist veterans with membership renewals and inquiries.</p><p>• Accurately input data from conversations into the system while maintaining attention to detail.</p><p>• Manage high call volumes efficiently, handling up to 150 calls per day during busy periods.</p><p>• Deliver exceptional customer service by addressing concerns and providing appropriate solutions.</p><p>• Ensure compliance with company policies and procedures while interacting with customers.</p><p>• Utilize Microsoft Word and Excel to perform basic office tasks and maintain documentation.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Maintain an attentive and empathetic demeanor during all interactions.</p><p>• Adapt to changing priorities and workloads, demonstrating flexibility in a fast-paced environment.</p>
<p>We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this position, you will play a critical role in ensuring our customers receive exceptional value and support, fostering long-term success for both the organization and our clients. The ideal candidate will bring a proactive approach to customer service, consistently delivering outstanding experiences and solutions.</p><p>(Hybrid 2 to 3 days)</p><p>Responsibilities:</p><p>• Serve as a dedicated customer success representative, addressing the needs of individual customers and end-user channels.</p><p>• Handle a high volume of customer interactions, aiming to complete 85 calls per day while maintaining quality service.</p><p>• Advocate for customers by ensuring their experiences are personalized and effortless.</p><p>• Analyze customer concerns independently and provide timely, effective solutions.</p><p>• Resolve technical issues using troubleshooting skills and available self-help tools.</p><p>• Maintain a deep understanding of the company's products and services to better assist customers.</p><p>• Collaborate across departments to resolve inquiries efficiently, aiming for one-call resolution.</p><p>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel to manage customer interactions and data.</p><p>• Continuously strive to meet call center metrics and deliver success stories for customers.</p>
<p>We are hiring a dependable and personable <strong>Client Support Representative</strong> to join a well-respected organization it the Quad Cities. This role offers a welcoming workplace and opportunities for flexibility. If you enjoy helping customers, staying organized, and working in a team-oriented environment, this could be a great fit.</p><p><br></p><p><strong><u>How to Apply</u></strong></p><p>Submit your application today or call our office at 563-359-3995 to learn more! Lydia, Christin, or Erin are great points of contact.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Respond to incoming calls from clients and provide clear, friendly, and professional assistance.</li><li>Identifying the customer needs and matching them to the right services.</li><li>Record and update customer details accurately.</li><li>Communicate important information to internal teams to ensure smooth follow-up.</li></ul>
<p><strong><em>Several Customer Service Agents</em></strong> to help support on lead generation.</p><p><strong>MUST be able to provide your own equipment.</strong></p><p> </p><p><strong><u>Details:</u></strong></p><p><strong>Located: El Paso (100% REMOTE)</strong></p><p><strong>Contract for 3 months, with opportunity to go permanent after 3 months!</strong></p><p><strong><u>Pay: $15/hr</u></strong></p><p><u>1 hour lunch + two 15-minute breaks</u></p><p><u>Hours 9am- 6pm MST / Monday – Friday (NO WEEKENDS!)</u></p><p> </p><p><strong><u>Responsibilities:</u></strong></p><p>• 1 week of mandatory training (cannot miss anytime during 1<em>st</em> week)</p><p>• High Volume call center, outbound dials and scripted calls to insurance and mortgage companies (bulk customers)</p><p>• 300 + calls a day</p>
<p>Our financial services client in West L.A. are in need of a receptionist to join their growing team. </p><p>You'll be the first point of contact for guests, clients and vendors and will also answer and transfer calls, order office supplies and provide back-up clerical support as needed. </p>
We are looking for a dedicated and detail-oriented S125 Service Associate to provide exceptional customer service support for Paychex products within the Client Service Center. In this long-term contract position, you will handle customer inquiries, resolve claims, and educate participants and administrators on policies and procedures. This role is based in Rochester, New York, and offers an excellent opportunity to develop expertise in employee benefits and insurance-related services.<br><br>Responsibilities:<br>• Respond to inbound calls from participants and plan administrators, addressing inquiries and resolving issues promptly.<br>• Educate clients and participants on S125 products, Paychex policies, and regulatory guidelines to ensure a clear understanding.<br>• Escalate complex tasks or documentation to appropriate teams for further resolution and follow-up.<br>• Maintain accurate documentation of all interactions and perform data entry with precision.<br>• Utilize multiple software systems, including Salesforce and Adobe Flex, to manage client information and workflow.<br>• Develop and sustain a foundational knowledge of Paychex products and services to provide informed support.<br>• Prioritize and organize tasks effectively to meet service deadlines and client expectations.<br>• Research and troubleshoot customer concerns to deliver effective solutions.<br>• Ensure compliance with company policies and IRS regulations during all customer interactions.<br>• Support the team in maintaining high standards of customer satisfaction and service quality.
<p>We are looking for a Referral Coordinator to join our team on a contract basis in Oakland, California. In this role, you will support the healthcare team by managing insurance referrals and ensuring seamless coordination for patient care. If you have prior experience in medical front office operations and a solid understanding of basic medical terminology, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage insurance referrals accurately and in a timely manner.</p><p>• Coordinate communication between healthcare providers, insurance companies, and patients.</p><p>• Maintain organized records of referral documentation and patient information.</p><p>• Verify insurance coverage and eligibility for services.</p><p>• Address inquiries from patients and healthcare staff regarding referral processes.</p><p>• Ensure compliance with healthcare regulations and organizational policies.</p><p>• Collaborate with medical front office staff to streamline workflows.</p><p>• Assist in resolving issues related to referral approvals or denials.</p><p>• Provide administrative support to enhance overall patient care coordination.</p><p><br></p><p>If you are interested in this role, please apply and call us at (510) 470-7450</p>
We are looking for a dedicated Medical Customer Service Representative to join our team in New Milford, Connecticut. This is a long-term contract position requiring exceptional communication skills and a strong ability to handle high call volumes in a fast-paced environment. Ideal candidates will bring prior experience in medical or insurance settings, contributing to seamless patient scheduling and registration.<br><br>Responsibilities:<br>• Schedule appointments for new patients across all physicians, ensuring adherence to the core and on-call schedules.<br>• Update daily physician schedules promptly based on any changes, following established protocols.<br>• Accurately complete patient registration details, including appointment reasons, physician preferences, and insurance information.<br>• Collect essential meaningful use data such as ethnicity, smoking history, active medications, and allergies.<br>• Prepare accounts by printing daily charge tickets, verifying co-pay collection, and reviewing eligibility reports.<br>• Confirm insurance requirements for physician referrals and ensure all pre-certifications are obtained for radiology tests and specialty services.<br>• Maintain comprehensive patient logs for tracking registration activities and ensure data accuracy.<br>• Efficiently handle incoming calls, connecting callers to appropriate extensions and paging staff when necessary.<br>• Process pre-authorizations for medical services, including faxing approvals to facilities and updating system records.<br>• Follow up daily on pending orders, securing additional documentation as required by insurance providers.
