<p>This is a hybrid contract role for a Field Application Engineer - Project Manager, located in The Woodlands, TX, with some work-from-home flexibility. The Field Application Engineer - Project Manager will be responsible for providing technical support and field applications assistance, managing project timelines, coordinating with clients, and ensuring that projects meet specifications and deadlines. The role involves regular interaction with Software Development and DevOp teams to support business requirements. The work is technically challenging related to analog and electronic products.</p>
<p>We are seeking a highly skilled High-Level Desktop Support Specialist / Junior System Administrator with strong expertise in Amazon Web Services (AWS), Active Directory (AD), and group policy management. The ideal candidate will have a solid IT support background and the technical aptitude needed to support and enhance system performance, troubleshoot complex issues, and maintain infrastructure to meet organizational goals. This candidate will act as a bridge between desktop support and system administration, ensuring that end-user issues are resolved efficiently while also managing larger IT infrastructure projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Active Directory (AD) Administration:</strong></p><ul><li>Manage and maintain Active Directory environments, ensuring proper administration of user accounts, groups, and permissions.</li><li>Develop and implement Group Policy Objects (GPOs) to enforce company policies and streamline the user experience.</li><li>Monitor and troubleshoot AD replication issues and domain controller health.</li></ul><p><strong>AWS Administration:</strong></p><ul><li>Assist in managing and maintaining AWS infrastructure, including EC2 instances, S3 buckets, IAM roles, and VPC configurations.</li><li>Participate in backups, snapshots, and disaster recovery planning in the AWS ecosystem.</li><li>Collaborate with senior team members to automate tasks using AWS tools like Lambda, CloudFormation, or scripting.</li></ul><p><strong>System Administration Support:</strong></p><ul><li>Perform routine maintenance and updates on on-premises and cloud-based servers.</li><li>Help secure systems by identifying vulnerabilities and deploying patches or updates.</li><li>Assist in the implementation of IT infrastructure projects such as migrations, upgrades, or new system rollouts.</li></ul><p><strong>User Training & Knowledge Sharing:</strong></p><ul><li>Provide technical guidance and training to end users on various IT processes, systems, and security best practices.</li><li>Document technical solutions and contribute to internal knowledge base articles.</li></ul><p><strong>Collaboration & Communication:</strong></p><ul><li>Work closely with senior system administrators, network engineers, and IT leadership to identify and resolve IT issues.</li><li>Assist with the onboarding and offboarding of personnel, ensuring a seamless transition of IT resources.</li></ul><p><br></p>
<p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p>
We are looking for a skilled Data Security Analyst to join our team in Mount Pleasant, Tennessee. In this contract-to-permanent role, you will be responsible for managing user accounts, troubleshooting platform issues, and overseeing security frameworks to ensure organizational compliance. As the sole IT specialist onsite, you will collaborate closely with external vendors while maintaining critical systems and networks.<br><br>Responsibilities:<br>• Manage user onboarding and offboarding processes, ensuring smooth transitions and accurate account setups.<br>• Troubleshoot and support wired, wireless, and platform connectivity for desktops, laptops, and mobile devices.<br>• Oversee the organization's security frameworks, including monitoring networks for breaches and implementing protective measures like firewalls and encryption.<br>• Maintain compliance with system maintenance contracts, software licenses, and organizational certifications.<br>• Provide technical support to employees, diagnosing and resolving hardware and software issues.<br>• Collaborate with external vendors to manage backend support and ensure seamless integration.<br>• Perform regular data and configuration backups to safeguard company information.<br>• Set up and maintain office workstations, including PCs, printers, and other technology equipment.<br>• Proactively test and maintain conference room technology for optimal functionality.<br>• Manage and work on Dynamics 365 systems, addressing technical challenges and ensuring operational efficiency.
We are looking for a dedicated Help Desk Analyst I to join our team in Milwaukee, Wisconsin. In this role, you will provide essential technical support for desktop and mobile devices, ensuring smooth and secure operations for end-users. This is a long-term contract position that offers the opportunity to collaborate with other IT teams and contribute to maintaining high standards of performance and reliability.<br><br>Responsibilities:<br>• Deliver front-line technical support to end-users, addressing hardware, software, and peripheral issues.<br>• Install, configure, and manage desktop and laptop systems, operating environments, and standard applications.<br>• Set up and maintain peripheral devices such as printers, monitors, and projectors.<br>• Perform routine system tasks, including imaging, patch management, and software updates to ensure optimal performance and security.<br>• Log incidents, service requests, and solutions in the IT service management system for tracking and reporting purposes.<br>• Provide end-user training and guidance on technology best practices and security protocols.<br>• Collaborate with infrastructure, security, and application teams to resolve complex technical issues.<br>• Support and maintain displays and projectors in meeting rooms to ensure functionality.<br>• Troubleshoot basic networking issues using appropriate tools and methods.
<p>We are looking for a skilled Help Desk Analyst II to join our team in Tallahassee, Florida. This Contract-to-Permanent position offers an exciting opportunity to provide advanced technical support and troubleshooting within client environments. The ideal candidate will have a strong background in Microsoft systems, networking, and virtualization platforms, along with excellent customer service skills to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide advanced troubleshooting and support for Windows 10/11, Microsoft Office 365, EntraID, and Active Directory, including managing accounts, permissions, and group policies.</p><p>• Diagnose and resolve network issues related to routing, switching, VLAN configurations, and overall connectivity.</p><p>• Administer and support virtualized environments using VMware and Hyper-V.</p><p>• Manage backup and recovery solutions, with a focus on Veeam.</p><p>• Act as an escalation point for Tier 1 technicians, offering guidance and resolving complex technical issues.</p><p>• Handle service tickets in a system like ConnectWise, ensuring proper documentation and timely resolution.</p><p>• Support multiple client environments, adapting to diverse business processes and infrastructure setups.</p><p>• Create and maintain technical documentation, including troubleshooting guides and procedural workflows.</p><p>• Collaborate in project work such as system upgrades, migrations, and client onboarding.</p><p>• Communicate effectively with end users, providing clear updates and technical guidance.</p>
<p><strong>Position Overview:</strong></p><p>Robert Half is seeking three PC Techs to support a large-scale technology deployment project. This is a hands-on, on-site contract position focused on configuring, imaging, and preparing IT hardware to support enterprise operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform PC imaging and application installations to prepare new systems for end users.</li><li>Configure and stage equipment, including basic networking (routers, switches, TCP/IP).</li><li>Physically move, process, and inventory IT equipment; ability to lift up to 50 lbs required.</li><li>Decommission and document old hardware in accordance with company standards.</li><li>Assist with service desk support tasks as needed.</li><li>Maintain accurate data entry, reporting, and tracking using MS Office and Excel.</li></ul>
· Performs day-to-day end-user support for a wide range of computer hardware, software, applications, and data and voice networks. · Partners closely with business customers to ensure computing needs are met by providing end user training, assisting with network connectivity, and identifying, troubleshooting, diagnosing, and thoroughly resolving problems. · Serves as primary point of contact to set up and maintain network security. · Supports organizational information technology initiatives and maintenance by performing some or all of the following: system configuration, infrastructure support, system administration, system analysis, database maintenance, installing and upgrading equipment components and software, and planning for/responding to service outages and other problems. · Performs software installations, software updates and hardware maintenance in accordance with documented policies and procedures. · Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels. · Conducts research on emerging desktop software, hardware and networking, recommending innovative and cost-effective solutions to customer problems. · Accurately and fully documents all troubleshooting and steps taken to resolve case within the IT support ticketing system, ensuring tickets are created for all work done. · May assist with procurement, inventory control and equipment life-cycle planning activities for technical hardware and software across the company. · Fosters positive relationships by offering quality, courteous, detail oriented customer service. · Performs other related duties as assigned to meet the needs of the business.
We are looking for a dedicated Help Desk Analyst to join our team in West Jefferson, Ohio. This long-term contract position offers an excellent opportunity to provide technical support and assist with IT-related tasks. If you have a knack for solving technical issues and a strong understanding of IT systems, we encourage you to apply.<br><br>Responsibilities:<br>• Provide comprehensive support for desktop computers, laptops, and mobile devices.<br>• Diagnose and resolve hardware, software, and network-related problems.<br>• Manage basic system administration tasks, including user accounts, permissions, and updates.<br>• Monitor, configure, and maintain network systems to ensure operational efficiency.<br>• Create and update documentation for technical procedures and solutions.<br>• Offer assistance on IT-related projects and initiatives as required.<br>• Respond to service desk tickets promptly and ensure timely resolutions.<br>• Deliver technical guidance to users both on-site and remotely.
We are providing an engaging opportunity for an Accountant in the education sector. The position is based in New York, New York, 10036, United States. This role offers a contract to permanent employment opportunity and will involve in-depth budgeting, forecasting, and financial analysis tasks.<br><br>Responsibilities:<br>• Collaborate with multiple departments to ensure precise budget forecasting and allocation.<br>• Assist in the accurate preparation, analysis, and monitoring of the organization's budget.<br>• Support the effective implementation and integration of the financial system.<br>• Carry out financial analysis and create reports to aid decision-making.<br>• Offer technical support and training related to the new financial system.<br>• Identify and resolve any budget discrepancies and variances.<br>• Perform monthly reconciliations to uphold the financial integrity of various budgets and financial data.<br>• Conduct detailed analysis of requests for capital budget allocations for State and City projects.<br>• Ensure project chart fields and financial codes align with authorized budgets, maintaining compliance with financial guidelines and organizational policies.<br>• Participate in the maintenance of various datasets for expenses, revenue, staffing, enrollment, and other indicators.<br>• Assist with special and ad hoc reports and analyses when required.<br>• Coordinate State and City capital-related exercises and plans.<br>• Review and coordinate the submissions of capital projects to the State and City of New York.<br>• Engage in preparing, reviewing, and reconciling projects for inclusion in the University’s Capital Request.
<p>We are looking for a skilled Desktop Technician I to join our IT Global Client Services team in our Blue Ash Office. In this long-term contract role, you will be responsible for providing technical support to corporate users, ensuring the smooth operation of personal computers and related equipment. This position offers an opportunity to collaborate with technical support teams to resolve system performance issues and contribute to the improvement of IT processes.</p><p><br></p><p>Responsibilities:</p><p>• Install, upgrade, and provide ongoing support for Windows PCs and laptops using approved tools and corporate scripts.</p><p>• Deliver basic software assistance for the Microsoft Office suite and other standard applications.</p><p>• Create and maintain detailed documentation for installation and troubleshooting procedures.</p><p>• Perform repairs, modifications, and preventive maintenance on IT equipment as needed.</p><p>• Set up, monitor, and ensure the proper functioning of IT equipment associated with data centers.</p><p>• Collaborate with technical teams to identify and resolve system performance problems affecting user productivity.</p><p>• Coordinate and deploy technology solutions to enhance IT operations.</p><p>• Conduct troubleshooting activities to address hardware and software issues efficiently.</p>
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide essential technical support to end-users, ensuring smooth operation of hardware, software, and network systems. This position offers an opportunity to collaborate with IT team members and enhance your skills in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Deliver first-line technical support to users by troubleshooting and resolving basic hardware, software, and network-related issues.<br>• Manage and prioritize help desk tickets, ensuring efficient tracking and resolution of reported problems.<br>• Assist users with IT-related inquiries, providing clear guidance and promoting best practices.<br>• Escalate complex technical problems to higher-level support teams when necessary.<br>• Support the provisioning and deployment of new systems and technologies to meet organizational needs.<br>• Conduct routine maintenance and troubleshooting to optimize the performance of existing systems.<br>• Maintain detailed and accurate documentation of support requests, resolutions, and IT resources.<br>• Collaborate with IT team members to ensure seamless service delivery and effective problem-solving.<br>• Participate in ongoing training and skill development to stay updated with the latest technologies and industry standards.
We are looking for an experienced IT Support Specialist to join our team in New York, New York. This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact. The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule.<br><br>Responsibilities:<br>• Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues.<br>• Manage and resolve helpdesk tickets efficiently using a ticketing system.<br>• Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience.<br>• Work independently to diagnose and resolve technical problems with minimal supervision.<br>• Collaborate with team members to ensure seamless IT operations and support.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Assist in onboarding and training users on system functionalities as needed.<br>• Adapt to changing schedules and priorities to meet organizational needs.
We are looking for a skilled Desktop Technician 3 to join our team on a long-term contract basis. This position is based in Menomonee Falls, Wisconsin, and involves providing comprehensive support for end-user devices, peripherals, and network infrastructure. The ideal candidate will excel in diagnosing and resolving technical issues while contributing to special projects and maintaining workplace safety.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues across a variety of devices, including PCs, laptops, tablets, Android devices, printers, and scanners.<br>• Deliver first-level support for end-user devices and peripherals to ensure seamless operations.<br>• Perform routine device replacements in accordance with warranty schedules and company standards.<br>• Deploy and implement new technologies and devices to enhance user productivity and shop floor efficiency.<br>• Accurately document work processes and maintain detailed records of tasks performed.<br>• Utilize company software to track and manage technical support activities.<br>• Serve as a technical resource, contributing to project planning and execution while maintaining daily responsibilities.<br>• Communicate effectively with end-users regarding changes, upgrades, or planned outages.<br>• Adhere to company policies and regulations, including strict compliance with information security guidelines.<br>• Maintain a strong focus on workplace safety and attention to detail in all tasks.
<p>We are proactively recruiting for <strong>Tier 2 Help Desk Support Analysts</strong> in the <strong>IT realm</strong>. This level requires deeper troubleshooting and support knowledge for escalated issues.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle tickets escalated from Tier 1</li><li>Troubleshoot advanced desktop, application, and system issues</li><li>Assist with new user onboarding, including hardware/software setup</li><li>Document solutions and mentor Tier 1 technicians when needed</li></ul>
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
<p>We are looking for an experienced Systems Engineer to join our team in Panyesville, Minnesota. In this role, you will lead initiatives to design, implement, and maintain cutting-edge infrastructure solutions while mentoring a team of experienced professionals. </p><p><br></p><p>Responsibilities:</p><p>• Lead the development and implementation of enterprise infrastructure solutions, including servers, storage, networking, virtualization, and cloud technologies.</p><p>• Provide technical guidance and support to the Systems Support team, addressing escalated issues and ensuring efficient task management.</p><p>• Oversee infrastructure and AI-related projects, ensuring alignment with organizational goals and strategies.</p><p>• Design and implement infrastructure to support AI initiatives, including data pipelines, model training, and inference workloads.</p><p>• Collaborate with cross-functional teams to deploy and maintain AI tools, APIs, and services such as machine learning platforms and computer vision systems.</p><p>• Ensure the creation and upkeep of technical documentation and standard operating procedures.</p><p>• Mentor team members to enhance their technical expertise and accountability while facilitating proper onboarding and training.</p><p>• Maintain server and security configurations in compliance with industry standards and best practices.</p><p>• Plan and execute the installation, configuration, and testing of hardware, software, and system management tools.</p><p>• Promote proactive system management practices, including monitoring, patching, and endpoint configuration.</p>
We are looking for a skilled Programmer Analyst to join our Student Systems team in Burlington, Vermont. This position involves supporting and enhancing software systems critical to the operations of students, faculty, and staff at the University. The role requires involvement in all stages of the software development lifecycle, from initial analysis and design to deployment and ongoing maintenance, ensuring applications are efficient, secure, and meet organizational needs.<br><br>Responsibilities:<br>• Collaborate with internal teams and external vendors to support and improve enterprise software solutions.<br>• Conduct research and analysis to design and develop applications that meet organizational requirements.<br>• Maintain and enhance existing systems, including Ellucian Banner, ensuring optimal functionality.<br>• Assist in the implementation of next-generation student information systems.<br>• Automate processes to improve efficiency and reduce manual effort.<br>• Ensure the accuracy, security, and timely flow of data across systems.<br>• Troubleshoot and resolve technical issues effectively to minimize disruptions.<br>• Develop Java-based web services and work with relational databases.<br>• Provide technical support for enterprise-wide applications and middleware tools.<br>• Stay updated on emerging technologies relevant to student information systems.
We are looking for a well-rounded technical professional who can support both cybersecurity operations and day-to-day IT support. This role is ideal for someone with a solid foundation in security best practices who also enjoys rolling up their sleeves to solve technical issues, assist end users, and maintain system health.<br><br>Key Responsibilities:<br><br>• Monitor security alerts via SIEM tools and respond to incidents<br>• Conduct basic vulnerability scans and assist with remediation tracking<br>• Help maintain internal security controls aligned with standards like TISAX and ISO 27001<br>• Support development and testing of incident response plans<br>• Work with IT and local teams to ensure secure configurations and user access controls<br>• Assist with vendor risk reviews and security questionnaires<br>• Maintain and organize documentation related to policies, procedures, and audits<br>• Participate in phishing simulations and user security training efforts<br>• Provide Tier 1/Tier 2 technical support for end users (hardware, software, network, printers)<br>• Perform light hardware repair, software installs, and assist with troubleshooting<br>• Coordinate with vendors for issue resolution and system improvements<br>• Track IT assets and keep inventory records up to date<br>• Support the network team with basic tasks like wireless and firewall configurations<br>• Contribute to the development of documentation, policies, and standard procedures<br><br>Qualifications:<br>• Bachelor’s degree in Computer Science, Information Technology, or a related field<br>• 3–5 years of experience in a blended IT support / cybersecurity role<br>• Familiarity with endpoint protection, basic networking, and access management<br>• Experience with SIEM tools, endpoint detection, and vulnerability scanners<br>• Proficiency with Windows 11, Microsoft 365, and common IT tools<br>• Comfortable supporting users and solving technical problems across systems<br>• Excellent troubleshooting, documentation, and communication skills<br>• Hands-on mindset and a willingness to wear multiple hats in a dynamic environment
We are looking for a Tier 2 Help Desk Analyst to join our dynamic IT team in Princeton, New Jersey. In this role, you will tackle escalated technical issues, perform in-depth troubleshooting, and contribute to maintaining our organization's core systems. This position is ideal for someone with a solid background in Windows, networking, and enterprise applications who thrives in a problem-solving environment.<br><br>Responsibilities:<br>• Address and resolve escalated technical issues involving hardware, software, networking, and cloud-based services.<br>• Provide advanced troubleshooting support for Windows systems, Microsoft 365 applications, and Active Directory accounts.<br>• Conduct detailed diagnostics on system, application, and network problems, escalating to Tier 3 or external vendors when necessary.<br>• Assist with system maintenance tasks, including patching, updates, user provisioning, and managing group policies.<br>• Support remote users by ensuring seamless connectivity to organizational networks, Wi-Fi, and collaboration tools.<br>• Document recurring issues and their solutions in the knowledge base to enhance future troubleshooting efforts.<br>• Offer guidance and mentorship to Tier 1 team members to foster skill development and service improvement.<br>• Manage endpoint security and configuration using tools such as Intune and other management platforms.
<p><strong>Business Systems Consultant III</strong></p><p><strong>Location</strong>: Remote </p><p><strong>Schedule</strong>: Monday – Friday, 8:00 AM – 5:00 PM EST </p><p><strong>Duration</strong>: 12 months (Contract)</p><p><br></p><p><strong>Job Overview:</strong></p><p>We are seeking a highly skilled Business Systems Consultant III to support enterprise-level HR systems initiatives. This role will focus on ServiceNow HRSD (Human Resource Service Delivery) and requires a strong background in systems consulting, project leadership, and technical support within HR domains.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a Business Systems Consultant within the Corporate HR Service Center.</li><li>Provide technical support for HR-related software and systems.</li><li>Troubleshoot and resolve application issues; implement enhancements as needed.</li><li>Lead and support large-scale projects, including user testing and implementation.</li><li>Collaborate with project managers, developers, QA analysts, and business stakeholders.</li><li>Gather and document business requirements; support system design and implementation.</li><li>Maintain project documentation and track issues throughout the lifecycle.</li><li>Add new services to the employee center portal and support ongoing enhancements.</li></ul>
<p>We are looking for a motivated Systems Administrator to join our team in Dublin, Ohio. This role requires a detail-oriented individual with strong expertise in managing Microsoft systems, troubleshooting technical issues, and providing end-user support. The ideal candidate will thrive in a collaborative environment and ensure the efficient operation of IT systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain Microsoft end-user equipment to ensure optimal performance.</p><p>• Manage and troubleshoot Windows operating systems across multiple versions, including Windows 7, 8, 10, and 11.</p><p>• Resolve technical issues related to desktops, laptops, servers, networking, and software applications.</p><p>• Perform virus and malware removal while maintaining proficiency in anti-virus tools.</p><p>• Provide support for employee onboarding and offboarding processes.</p><p>• Maintain and manage inventory of IT equipment and software.</p><p>• Collaborate with vendors to address hardware and software needs.</p><p>• Participate in an on-call rotation to address urgent technical issues.</p>
We are looking for a skilled Software Developer to join our team in Plano, Texas. In this long-term contract role, you will play a key part in developing and maintaining applications, ensuring technical excellence, and supporting business needs. This position offers the opportunity to work closely with analysts and users to create scalable solutions and resolve coding challenges.<br><br>Responsibilities:<br>• Design, develop, and maintain applications, including creating and optimizing objects.<br>• Collaborate with functional analysts to gather requirements and transform them into technical specifications.<br>• Build scalable solutions using coding best practices and perform technical unit testing.<br>• Conduct code reviews to ensure quality and adherence to standards.<br>• Provide technical support to business and technical teams, addressing coding-related issues.<br>• Lead efforts to document technical processes and reduce technical debt.<br>• Develop and maintain key components like BAPIs, BADIs, iDOCs, RFCs, oData, and Web Services.<br>• Deploy solutions in service-based modules such as Insurance, SaaS, and others.<br>• Contribute to Fiori app development, ensuring user-friendly and efficient designs.
