<p>We are looking for an experienced Business Analyst to join our client's team for a Contract-to-Permanent opportunity. This role requires an individual with a strong background in data analysis, business reporting, and requirement documentation to support critical projects. The ideal candidate will collaborate with various teams to deliver actionable insights and efficient reporting solutions.</p><p><br></p><p>Responsibilities:</p><p>• Determine relevant data needs and collaborate with teams and IT staff to gather and fulfill those requirements.</p><p>• Define project-specific requirements, including mockups and data flows, to support analytic needs.</p><p>• Assess reporting needs across business and management teams, ensuring alignment with strategic goals.</p><p>• Develop a deep understanding of corporate data sources and their relationships to support project success.</p><p>• Extract and analyze operational, performance, and statistical data from multiple sources for reporting purposes.</p><p>• Utilize software tools such as spreadsheets, reporting applications, and graphical tools to manipulate and format data.</p><p>• Ensure the accuracy, timeliness, and confidentiality of all dashboards, analyses, and project data.</p><p>• Provide training and support to end users for accessing requirements and reports.</p><p>• Collaborate with project management and stakeholders to interpret and analyze data results.</p><p>• Identify trends, exceptions, and potential concerns based on data analysis and projections.</p>
<p>We are in the hunt for a Business Analyst to join our team located in New York. As a Business Analyst, this role is integral to our operations, with responsibilities encompassing strategic planning, financial reporting, budgeting, and sales analysis. The selected candidate will also be tasked with managing office functions, improving processes, and handling ad hoc financial requests.</p><p><br></p><p>What you get to do every single day:</p><p>• Assist with strategic planning, including the development of forecasts, budgets, and financial reports.</p><p>• Facilitate office functions, such as preparing and analyzing various financial reports and data prior to submission.</p><p>• Analyzing and reporting on sales, operating income, and cash flow on a weekly basis.</p><p>• Contributing to capital management by developing and maintaining program working capital in the FCST system.</p><p>• Conducting variance analysis for program cash and collaborating with program finance to develop monthly forecasts.</p><p>• Recognizing and addressing variances, working with relevant individuals to identify potential corrective actions, risks, or opportunities.</p><p>• Creating and delivering executive level presentations to both finance and non-finance personnel.</p><p>• Participating in annual operating plan development.</p><p>• Executing monthly balance sheet and cash analysis/forecast and variance analysis.</p><p>• Participating in financial reporting process improvement projects.</p><p>• Developing tools, templates, and processes to simplify data gathering and report preparation, ensuring relevancy and appropriate detail.</p><p>• Handling ad hoc financial requests and managing multiple tasks independently.</p>
We are looking for a skilled Business Analyst to join our team in Ann Arbor, Michigan. In this role, you will leverage your analytical expertise to drive financial outcomes, develop reporting tools, and provide insightful data analysis that supports business objectives. This position requires a proactive individual who can adapt to evolving priorities while maintaining attention to detail.<br><br>Responsibilities:<br>• Conduct in-depth financial analysis to support decision-making and drive business results.<br>• Build and maintain comprehensive financial models and reports tailored to organizational needs.<br>• Design and implement automated tools for reporting and forecasting to enhance efficiency.<br>• Prepare weekly, monthly, and annual reports to ensure consistent tracking of financial performance.<br>• Handle ad-hoc reporting requests and other related assignments as needed.<br>• Identify and resolve data inconsistencies by performing data mining and scrubbing activities.<br>• Collaborate with stakeholders across departments to communicate findings and align strategies.<br>• Adapt quickly to changing priorities and contribute to multiple projects simultaneously.<br>• Ensure data integrity and accuracy in all financial reports and models.<br>• Take on additional tasks and responsibilities as assigned by management.
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
<p><strong><u>Responsibilities:</u></strong></p><ul><li>Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities.</li><li>Lead and facilitate requirements-gathering sessions with stakeholders.</li><li>Translate business requirements into detailed functional and non-functional specifications.</li><li>Develop and maintain business requirement documents, process flows, and use cases.</li><li>Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives.</li><li>Create and manage Jira stories and tasks, ensuring traceability to business objectives.</li><li>Conduct gap analysis and impact assessments for proposed changes.</li><li>Collaborate with QA teams to define test plans and support UAT activities.</li><li>Analyze and document system integrations within the insurance ecosystem.</li><li>Monitor and evaluate implemented solutions to ensure they meet business needs.</li><li>Provide post-implementation support and continuous improvement recommendations.</li><li>Mentor junior analysts and contribute to best practices in business analysis.</li></ul><p><br></p>
<p>We are seeking a technically curious and detail-oriented Business Analyst to support a cutting-edge project involving the use of AI and Large Language Models (LLMs) to extract and process data from high-volume paper freight invoices.</p><p>This role is ideal for someone who thrives at the intersection of business analysis and emerging technology, especially in the realm of AI, OCR, and prompt engineering. You’ll work closely with a technical product manager and development teams to define requirements, craft LLM prompts (in pseudo-code), and help guide the buildout of an AI-powered invoice processing system.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze paper freight invoices (up to 100 pages each) and understand key data patterns and structures.</li><li>Collaborate with the team to refine OCR data extraction logic and LLM prompts that clean and transform data.</li><li>Write pseudo-code prompts to guide LLM behavior in pulling specific data fields (e.g., Bill of Lading numbers) across various document types.</li><li>Participate in defining rules and flows for prompt execution within operational pipelines.</li><li>Gather, document, and manage business and functional requirements in Agile environments.</li><li>Populate and manage stories and requirements in project boards (e.g., Jira, Azure DevOps).</li><li>Partner with technical leads to translate business needs into structured inputs that LLMs can act upon.</li><li>Help define roles, rules, and operational logic related to AI and prompt management.</li></ul><p><br></p>
<p>Our client is a leader in their industry and is seeking a Sr. BA for multi-year role.</p><p><br></p><p>Position Overview: We are seeking a highly skilled highly motivated team-oriented and customer-focused Senior Business Analyst to join our team for a large-scale enterprise-wide modernization project. The successful candidate will play a critical role in analyzing business processes identifying requirements and ensuring the successful integration of a new SaaS-based system with various other systems and applications.</p><p><br></p><p>Key Responsibilities:</p><p>- Collaborate with cross-functional teams and vendors to gather and document business requirements.</p><p>- Analyze and map current business processes and workflows.</p><p>- Develop detailed business and functional requirements documents.</p><p>- Facilitate workshops and meetings to elicit requirements and validate solutions.</p><p>- Work closely with all teams e.g. Business IT vendors infrastructure and reporting and analytics teams to ensure technical solutions align with business needs.</p><p>- Assist in the development of test plans and participate in testing activities.</p><p>- Provide ongoing support and training to business users.</p><p>- Ensure compliance with industry standards and best practices.</p><p>- Help with prioritizing requirements to determine the scope of the project.</p><p>- Help with refining and solidifying the business case.</p><p>- Help with assessing risks and solidifying business benefits.</p>
<p>We are looking for a detail-oriented Business Analyst to drive data reporting, analysis, and process optimization. This role plays a key part in ensuring accurate data management, enhancing workflows, and delivering actionable business insights. The ideal candidate will collaborate across teams to improve efficiency and maintain the integrity of organizational data.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret data to identify trends, patterns, and opportunities for process improvement.</p><p>• Develop, write, and maintain reports using tools such as Power BI and Crystal Reports.</p><p>• Monitor and manage electronic workflows to ensure seamless data processing.</p><p>• Collaborate with cross-functional teams to enhance business processes and optimize efficiency.</p><p>• Perform quality checks on data to ensure accuracy and reliability.</p><p>• Support the implementation and refinement of data workflows and reporting mechanisms.</p><p>• Provide recommendations for improving data integrity and operational performance.</p><p>• Utilize Microsoft 365 Enterprise tools to streamline reporting and communication.</p>
<p>We are seeking a Data Entry Clerk to join our team based in Dulles, Virginia. This role involves high-volume data entry, requiring a high level of attention to detail and accuracy. In this role, you will be tasked with accurately entering data, managing customer records, and handling customer queries. You will be working Monday to Friday 6:30 AM to 3:30 PM.</p><p>Responsibilities:</p><p> </p><p> • Accurately inputting data from various sources into the client’s database systems</p><p> • Ensuring the accuracy and efficiency of data entry processes</p><p> • Addressing customer inquiries in a timely and detail-oriented manner</p><p> • Monitoring customer accounts and taking necessary actions</p><p> • Provide customer service through email correspondence when needed</p><p>• Organize files and customer records in a systematic manner</p><p>• Collaborate with other team members, including three full-time analysts, on a large-scale project</p><p>• Ensure the security and confidentiality of sensitive information. </p><p>• Following detailed instructions to ensure data entry accuracy</p><p> • Participating in training sessions to ensure user-friendly data entry</p><p> • Ensuring attention to detail in all data entry tasks.</p>
<p>Job Title: Data Scientist (with Data Engineering Expertise)</p><p>Location: Atlanta GA</p><p>Hybrid 3 days onsite</p><p><br></p><p>Overview</p><p>We are looking for a highly motivated and skilled Data Scientist who also brings strong Data Engineering capabilities. This is a hybrid role with a primary focus on data science—developing advanced analytics and predictive solutions—while also requiring flexibility to support data engineering efforts and responsibilities when needed (you will be deeply analytical, technically proficient, and capable of leveraging tools like Databricks, SQL, ETL pipelines, PySpark, and Python as well).</p><p>In this position, you’ll have end-to-end ownership of identifying and understanding data-driven business opportunities and translating them into actionable, predictive, and scalable analytics solutions. You’ll take ownership of converting data into actionable insights that drive business value and support our customers' strategic goals.</p><p>You'll build data-driven applications that solve real-world business challenges and partner with both internal teams and customers to deliver high-impact outcomes. This is a strategic and hands-on role where curiosity, technical expertise, and a passion for creating value through data are essential. If you're passionate about solving complex business problems with data and enjoy working in a fast-paced, customer-focused environment, this role is for you.</p><p><br></p><p>Key Responsibilities</p><p>Data Science</p><ul><li>Partner with customers and internal stakeholders to identify business opportunities and deliver predictive, actionable solutions</li><li>Develop data-driven applications that solve real-world customer problems</li><li>Stay current with trends in machine learning and AI, and apply best-in-class tools, libraries, and technologies</li><li>Serve as a subject matter expert on generating insights from data and developing machine learning models</li><li>Design and build intuitive, interactive data visualizations to communicate findings</li><li>Lead pilot projects with customers, measure business value and impact</li><li>Transition successful pilots into production-ready commercial applications</li><li>Collaborate with platform architects to ensure designs align with security and architecture best practices</li><li>Review code and solutions before deployment to ensure quality and performance</li><li>Work with and oversee contractors to deliver high-quality outcomes</li></ul><p>Data Engineering</p><ul><li>Design and develop high-performance data ingestion pipelines using Azure Databricks and Azure Data Factory</li><li>Work with event-based streaming technologies to process real-time data</li><li>Architect and implement scalable Data Lakehouse solutions</li><li>Support development and delivery of related components such as APIs and search functionality</li><li>Evaluate and select tools based on technical performance and customer requirements</li><li>Operate within Agile and DevOps frameworks to deliver iteratively from proof-of-concept to production</li><li>Ensure all engineering solutions meet security and enterprise architecture standards</li><li>Perform thorough code reviews to maintain high-quality standards</li></ul>
<p>Functional job descriptions:</p><p><br></p><p> Key Responsibilities</p><p>• Collect and synthesize key fleet attributes that impact long-term forecasting, including fleet size and acquisition schedule, maintenance specifications, and technical conditions</p><p>• Deliver both short- and long-term operational (shop visit count) and financial forecasts to internal and external customers</p><p>• Understand and be able to communicate (verbally, in writing, and in visualizations as appropriate) fleet-specific variables that could impact shop visit timing and costs</p><p>• Consistent updating of forecasting inputs in forecasting systems</p><p>• Provide direct input to Materiel Planning, Expense and Capital Business Plans, periodic accounting reports and reconciliations, and vendor shop visit planning processes</p><p>• Continuously improve forecasting processes to ensure best-in-class performance</p><p>• Scenario modeling, including in support of contract negotiation or expense optimization strategies</p><p>• Monitor and provide insight on key factors, such as Propulsion Dispatch Reliability, time on wing, Unscheduled Engine Removals, work scope levels, and variances to Business Plan </p><p>• Support and deliver presentations to audiences up to Executive Vice President</p><p>• Contribute to the healthy functioning of the Engine Fleet Team, representing the financial and operational modeling interests of the fleet and being lead communicator and liaison from the Fleet Team to Accounting and Finance</p><p>• Support other groups in Propulsion organization with planning and presentation needs</p>
<p>We are currently seeking a Planning Analyst to join our team. This role is based in Cincinnati, Ohio, United States. As a Planning Analyst, you will play a crucial role in engaging with clients, developing financial plans, and collaborating with team members. This is an exciting opportunity for someone looking to make a substantial impact in the financial industry.</p><p><br></p><p>Responsibilities:</p><p>• Engaging with clients and prospects to help them understand and articulate their financial goals with respect to retirement, education, wealth preservation, and other.</p><p> • Developing coherent and realistic financial plans that address the interrelated concerns – risk tolerance, growth requirements, time frames, investment instruments and structure, tax sensitivity, legal/regulatory considerations, etc. – involved in complex planning situations.</p><p> • Quantifying and modeling financial goals to clarify and illuminate decision points for advisor use and presentation to clients.</p><p> • Collect and input data into a range of planning software. Create reports, spreadsheets, etc. based on that data for presentation to clients.</p><p> • Proactive collaboration with team members to maintain a positive, productive team environment.</p>
<p>Robert Half has an exciting opening for a Claims Business Analyst with an Insurance client based here in Tampa, FL.</p><p>Position kicks off on-site for initial onboarding period, before then becoming a permanent HYBRID schedule (Must be local to Tampa Bay area).</p><p>Compensation ranges $90-110K depending on experience (years as BA, years in P& C/Insurance/Banking)</p><p>Interviews are actively being scheduled - Apply NOW!</p><p><br></p><p><br></p><p><strong>TOP Skills/Experience Looking for:</strong></p><ul><li>Business Analyst experience in the Property & Casualty Insurance industry (or Banking)</li><li>Experience w/ Guidewire Software and ClaimCenter</li></ul><p><strong>Summary:</strong></p><p>The Claims Business Analyst will work with stakeholders across the enterprise to deliver business solutions that meet the needs of the stakeholders and the organization. This role involves gathering and documenting business requirements, answering questions from Developers and Quality Analysts, performing systems analysis and testing, and managing project priorities. Additionally, the Claims Business Analyst will be responsible for UI based configuration changes, demos of functionality to the business, and developing relationships with members of the Claims management team. </p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Elicit and document detailed business requirements for systems necessary to administer claims in accordance with established rules, configurations , and guidelines</li><li>Create and maintain documentation on system functionality</li><li>Assist with development and execution of test cases to ensure system changes meet business requirements by partnering with Quality Analysts as needed</li><li>Perform systems analysis and testing to identify and resolve application system problems</li><li>Coordinate changes and ensure proper communication and demos to the business with internal departments such as Claims, Customer Service, Finance as well as external customers</li><li>Configure system changes and ensure they are implemented correctly</li><li>Collaborate with Development team and other departments to ensure seamless integration and functionality of system changes</li></ul>
<p>We are seeking a detail-oriented <strong>Business Process Analyst</strong> to evaluate, document, and improve the way our organization operates. This role focuses on understanding current workflows, identifying gaps, and partnering with stakeholders to design and implement process improvements that enhance efficiency, scalability, and customer experience. The ideal candidate will bring strong analytical skills, excellent communication abilities, and proven experience working across finance and supply chain processes.</p>
<p>We are looking for a skilled Business Analyst to join our team in Davenport, Iowa on a <strong>HYBRID basis - 2 days on-site. </strong>In this is role, you will collaborate with stakeholders to identify business needs across all lines of business, translate them into actionable requirements, and ensure the delivery of effective solutions. The ideal candidate will bring expertise in facilitating project planning, coordinating testing activities, and managing interactions across teams and vendors. This is a great opportunity to build and grow within an organization! <u>Apply now, call 319-362-8606, or email your resume direct and confidential to myself: Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn).</u></p><p><br></p><p><strong>**Hybrid - 2 days ONSITE ** NEW ROLE ** DIRECT HIRE ONLY ** NO C2C ** **Must be Authorized to work in US without need for sponsorship at any time**</strong></p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders and subject matter experts to gather and analyze business requirements.</p><p>• Translate business needs into clear and actionable use cases and documentation.</p><p>• Coordinate UAT to ensure solutions meet projects.</p><p>• Develop and maintain process documentation and wireframes.</p><p>• Utilize Microsoft Office tools such as Excel, PowerPoint, Visio, and SharePoint.</p><p>• Support project planning by identifying risks, setting timelines, and managing deliverables - knowledge of PM practices will be nice to have.</p><p>• Work closely with vendors.</p><p>• Facilitate communication across all levels of staff, management, and external partners.</p><p><br></p><p><br></p><p><u>Apply now, call 319-362-8606, or email your resume direct and confidential to myself: Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn).</u></p>
<ul><li>Investigates operational requirements, Data Science capabilities, and value at stake, seeking effective business solutions through informational and Machine Learning based data products. Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration. Works iteratively with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance tests.</li><li>Contributes to evaluating the factors which must be addressed in the change programme. Helps establish requirements for the implementation of changes in the business process.</li><li>Documents changes based on requests for change. Applies change control procedures.</li><li>Facilitates scoping and business priority-setting for DS initiatives of medium size and complexity. Contributes to selection of the most appropriate means of representing business requirements in the context of a specific DS initiative, ensuring traceability back to source. Discovers and analyses requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate. Obtains formal agreement by stakeholders and recipients to scope and requirements and establishes a base-line on which delivery of a solution can commence. Manages requests for and the application of changes to base-lined requirements. Identifies the impact on business requirements of interim (e.g. migration) scenarios as well as the required end position.</li><li>Implements stakeholder engagement/ communications plans, including, for example; handling of complaints; problems and issues; managing resolutions; corrective actions and lessons learned; collection and dissemination of relevant information. Uses feedback from customers and stakeholders to help measure effectiveness of stakeholder management. Helps develop and enhance customer and stakeholder relationships.</li><li>Manages Agile backlog and Sprint Planning, including reports for Portfolio Management</li></ul><p><br></p>
<p><strong>Senior Workday Analyst – HCM & Talent</strong></p><p><br></p><p>A client of ours is looking for a Senior Workday Analyst to be the go-to subject matter expert for Workday HCM. In this long-term contract position, you will play a crucial role in optimizing and maintaining our HR technology systems, with a primary focus on Workday. Collaborating with cross-functional teams, you will help streamline processes, troubleshoot issues, and implement system enhancements to support business needs. In this role, you’ll partner with HR, Talent Acquisition, and other teams to translate business needs into streamlined Workday solutions. If you thrive on problem-solving, process improvements, and driving innovation within HR technology—this could be the role for you.</p><p><br></p><p><strong>Responsibilities of Senior Workday Analyst:</strong></p><ul><li>Configure and maintain Workday systems, with a focus on Core Talent and Recruiting modules.</li><li>Collaborate with HR teams, Talent Acquisition, and other departments to translate business requirements into effective system solutions.</li><li>Provide backup support for the Absence module and assist in the configuration of secondary modules such as Talent Performance, Learning, and Recruiting.</li><li>Troubleshoot and resolve system issues, ensuring data integrity and user satisfaction.</li><li>Monitor and analyze help desk inquiries, conducting root cause analysis to improve processes and customer experience.</li><li>Stay informed about Workday updates and releases, recommending new features and enhancements to improve system efficiency.</li><li>Generate and analyze reports to support HR decision-making and strategic initiatives.</li><li>Perform testing and validation of system changes to ensure functionality and reliability.</li><li>Foster trust and reliability in HR technology systems through proactive support and communication.</li></ul>
We are looking for a skilled Business Analyst to join our team in Southfield, Michigan. In this role, you will leverage your analytical expertise to drive data-driven decision-making and enhance business operations. You will collaborate with cross-functional teams to identify opportunities for improvement and translate business needs into actionable solutions.<br><br>Responsibilities:<br>• Develop and refine queries to extract, manipulate, and analyze data from multiple databases.<br>• Design and maintain dashboards and reports to provide insights and support strategic business initiatives.<br>• Collaborate with stakeholders to gather and document requirements, ensuring alignment with technical specifications.<br>• Analyze data to identify trends, patterns, and opportunities for process improvements.<br>• Ensure the accuracy and consistency of data across various reporting systems.<br>• Document workflows, processes, and business rules to support organizational understanding.<br>• Support efforts related to data migration, integration, and validation.<br>• Conduct gap analysis to identify discrepancies between current and desired business states.<br>• Work within Agile Scrum teams to deliver solutions efficiently and effectively.
<p><strong>Robert Half’s Full-Time Engagement Professionals Practice is Expanding!</strong></p><p>We are actively hiring <strong>Payroll & Timekeeping Specialists</strong> with deep expertise in <strong>UKG Workforce Management (WFM) Timekeeping</strong> to support clients in the healthcare industry.</p><p><strong>What You’ll Do:</strong></p><ul><li>Assist clients with the transition from Kronos Workforce Central to UKG WFM</li><li>Support testing, data validation, and system accuracy checks</li><li>Partner with payroll and HR teams to ensure clean, accurate data migration</li><li>Provide subject matter expertise on UKG WFM functionality and best practices</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Hands-on experience with <strong>UKG WFM Timekeeping</strong> (implementation, testing, validation)</li><li>Strong background in <strong>payroll or workforce management within healthcare</strong></li><li>Detail-oriented mindset with experience in <strong>data validation and issue resolution</strong></li><li>Ability to work onsite with clients in the DFW area (30-mile commute radius)</li></ul><p><br></p>
<p>We are seeking a Data Scientist / Analytics Specialist to leverage advanced analytics and machine learning techniques to extract value from business data and drive strategic decision-making. The ideal candidate will have strong SQL programming experience, expertise in large database systems, and familiarity with modern data science tools and cloud platforms.</p><p>Key Responsibilities:</p><ul><li>Apply advanced analytics methods to extract insights from structured and unstructured data</li><li>Perform large-scale experimentation and build predictive models to answer business questions</li><li>Conduct research on cutting-edge machine learning and AI techniques</li><li>Define requirements for training and evolving deep learning models and algorithms</li><li>Influence product teams through data-driven recommendations and presentations</li><li>Develop and maintain scalable data pipelines and analytics workflows</li><li>Perform other duties as assigned</li></ul><p><br></p>
<p>Robert Half Technology is looking for a business analyst who is deeply passionate about understanding and translating customer needs into actionable development plans. To be successful in this role, you should be a self-starter who combines a strong technical understanding with excellent communication and social skills.</p><p>What you get to do every single day</p><p>· Analyze and review business, technical, and functional requirements</p><p>· Work in close partnership with development team to invent and analyze product requirements to meet business goals</p><p>· Craft comprehensive user stories and profiles</p><p>· Develop creative and highly usable solutions for new product requirements</p><p>· Collaborate with designers on wire-frames, interactions and user flows</p><p>· Work with development and QA teams to test and implement new corrections and improvements</p><p>· Assist with the development of customer-focused documentation for software solutions</p>
<p>The Business Analyst is responsible for supporting enterprise resource planning (ERP) applications, designing automation workflows, managing change processes, administering systems, and leading projects. This role serves as the primary subject matter expert and product owner for the organization’s core ERP system, which operates on the IBM iSeries platform and utilizes DB2 and RPGILE programming language.</p><p>The analyst will oversee and actively participate in the design, development, and maintenance of the ERP environment, collaborating with multiple vendor partners who provide remote managed services for the iSeries infrastructure and ERP application. Strong communication skills are essential, as this role interacts with stakeholders across all levels of the organization.</p><p><br></p><p>Essential Functions</p><ul><li>Serve as the primary subject matter expert and product owner for the core ERP system (e.g., systems such as Iptor DC1/XT, Infor M3, JD Edwards, or similar IBM i-based ERP platforms).</li><li>Develop documentation based on interviews, diagrams, surveys, and workflow analysis.</li><li>Analyze existing business processes and propose automation solutions.</li><li>Identify, track, and communicate issues related to core business applications.</li><li>Coordinate with department leaders to resolve workflow interruptions.</li><li>Participate in testing and implementation of new software applications and updates.</li><li>Develop training materials and assist in end-user training.</li><li>Prioritize tasks to meet deadlines and project schedules.</li><li>Administer IBM i system security, resources, and monitoring.</li><li>Work independently with minimal supervision.</li><li>Support project and change management initiatives.</li></ul><p><br></p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
We are looking for an experienced Senior Business Analyst to join our team in Plano, Texas. This role is ideal for someone with a strong background in product strategy, digital transformation, and FinTech who thrives on driving innovation and optimizing processes. You will play a key role in shaping business solutions, leveraging AI/ML technologies, and delivering measurable value through data-driven insights.<br><br>Responsibilities:<br>• Lead business analysis efforts for strategic digital transformation projects, ensuring alignment with organizational goals.<br>• Collaborate with cross-functional teams to define, refine, and implement product strategies.<br>• Create detailed business requirements, use cases, and functional specifications for AI/ML initiatives.<br>• Analyze complex workflows and processes to identify areas for improvement using data-driven approaches.<br>• Translate business needs into actionable technology solutions and recommendations.<br>• Act as a liaison between business stakeholders and technical teams to ensure successful project delivery.<br>• Monitor emerging industry trends in FinTech and technology to inform strategic decision-making.<br>• Support change management processes and ensure smooth adoption of new systems and tools.
<p>We are looking for an experienced Senior Business Analyst to join our team in Tacoma, Washington. This role is critical in supporting financial and sales operations by analyzing profitability, managing margin controls, and refining bidding processes. The ideal candidate will possess strong analytical skills and collaborate effectively across departments to drive financial performance improvements. This position is highlighted by a strong work-life balance, with a low-stress work environment and a growing organization! Apply today! </p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough analyses to identify trends, challenges, and opportunities related to revenue, operating costs, and general expenses.</p><p>• Play a pivotal role in the bid appraisal process by developing and maintaining analytical models tailored to specific bids.</p><p>• Interpret bid requirements and contracts while supporting complex financial scenarios.</p><p>• Collaborate with Finance and IT teams to address system issues and enhance financial system functionality.</p><p>• Assist in year-end financial reviews by preparing detailed analyses and explanations.</p><p>• Manage and oversee 50 budget reports, ensuring accuracy and alignment with organizational goals.</p><p>• Provide actionable insights to improve profitability and support strategic decision-making.</p><p>• Utilize advanced Excel and Power BI tools to create detailed reports and dashboards.</p><p>• Partner with key stakeholders to streamline processes and ensure alignment with business objectives.</p><p>• Contribute to refining financial models and templates to meet evolving business needs.</p><p><br></p><p>The salary range for this position is $125k to $135k. Benefits available with this position include medical, dental and vision; life and disability insurances; participation in the company’s 401(k) plan with a match and 15 days of paid vacation, 8 days of paid sick leave and 10 paid holidays per calendar year.</p>
