Position: IT Cyber Security Analyst -- Direct Hire Permanent<br>Location: Kansas City, MO -- Hybrid<br>Salary: up to $80,000 base annual salary<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Cybersecurity Analyst – Start Your IT Career with Tremendous Growth Potential!<br>Are you a recent college graduate with 1 to 3 years of IT experience, ready to build a career in cybersecurity? Robert Half is partnering with a forward-thinking client seeking Cybersecurity Analysts to join their team. This is a fantastic opportunity to apply your skills, gain hands-on experience, and grow in a dynamic enterprise environment with substantial advancement opportunities.<br>Why You’ll Love This Role:<br> · Purposeful Work: Help protect systems from cyber threats while developing your skills.<br> • Learning Opportunities: Work alongside experts and report to the Chief Information Security Officer (CISO) for mentorship.<br> • Career Growth: Exposure to cutting-edge tools and enterprise-level challenges with a clear path for career progression.<br>Key Responsibilities:<br> • Monitor and respond to cybersecurity incidents 24/7 to preserve network integrity.<br> • Conduct product evaluations and testing to strengthen security.<br> • Provide analysis and recommendations for hardware/software improvements.<br> • Ensure cybersecurity best practices, reporting, and system maintenance.<br>Required Knowledge and Skills:<br> • Familiarity With:<br> ○ DNS/DHCP, networking, Microsoft Azure/Entra_ID, and Active Directory.<br> • Experience in One of These Areas:<br> ○ Firewalls (Deployment/Administration), spam filters (Mimecast/Proofpoint), endpoint security (Sentinel One, CrowdStrike, etc.), zero-trust networks (Zscaler/Cloudflare), software deployment, or account management.<br>Ideal Candidate:<br> • Education: Degree in Cybersecurity, IT, Computer Science, or related fields.<br> • Experience: 1–3 years, including internships or part-time cybersecurity roles.<br> • Mindset: Proactive, eager to learn, and thrive in fast-paced environments.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p><strong>Description of Position:</strong></p><p> The Cybersecurity Analyst will monitor, detect, and respond to security incidents. This role involves vulnerability scanning, log analysis, and maintaining compliance standards.</p>
<p>We are looking for a skilled Cybersecurity Analyst to join our team in Roseville. In this role, you will play a critical part in strengthening the organization's security posture by managing systems, identifying vulnerabilities, and responding to incidents effectively. If you are passionate about cybersecurity and have a strong technical background, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Administer and troubleshoot Cisco Identity Services Engine (ISE), including managing policies, device profiling, downloadable ACLs, patching, and monitoring system performance.</p><p>• Collaborate with IT teams to identify, analyze, and resolve security vulnerabilities across systems.</p><p>• Monitor and respond to security alerts, investigating suspicious activities and mitigating risks promptly.</p><p>• Oversee the configuration and maintenance of the Rapid7 vulnerability management platform and Security Information and Event Management (SIEM) systems.</p><p>• Manage Netskope Secure Web Gateway and Cloud Access Security Broker platforms, including endpoint agent administration.</p><p>• Stay informed about emerging cybersecurity trends, threats, and technologies, applying updates and configurations to enhance security.</p><p>• Actively participate in incident response efforts, assisting in triaging and investigating potential security breaches.</p><p><br></p>
<p>We are looking for a skilled Cyber Security Analyst to join our team in Philadelphia, Pennsylvania. In this Contract-to-Permanent position, you will play a critical role in safeguarding the organization's information systems and assets against cyber threats. As part of a detail-oriented services environment, this role requires a proactive approach to identifying vulnerabilities, responding to security incidents, and enhancing the overall security posture. This is an ONSITE position in Philadelphia, PA - all candidates must be willing to go onsite.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze security events and incidents to detect unauthorized activities or anomalies within the organization's systems.</p><p>• Collaborate with various teams to address security concerns and implement effective solutions.</p><p>• Respond to security incidents promptly, conduct thorough investigations, and recommend remediation strategies.</p><p>• Develop and deliver security awareness training programs to foster a culture of cybersecurity within the organization.</p><p>• Assist in the creation and enforcement of security policies, procedures, and best practices to protect critical assets.</p><p>• Provide actionable recommendations based on lessons learned from security incidents to enhance incident response processes.</p><p>• Utilize tools like Splunk and CrowdStrike to perform security-related tasks and monitor system health.</p><p>• Conduct vulnerability assessments and implement measures to mitigate risks.</p><p>• Stay up-to-date with evolving cybersecurity trends, threats, and technologies to ensure proactive defense measures.</p>
<p>We are looking for an experienced Cyber Security Analyst to join our team in King of Prussia, Pennsylvania. This position is focused on ensuring the organization's security posture aligns with industry best practices and regulatory standards. As part of a long-term contract, you will play a key role in risk management, governance, compliance, and stakeholder engagement.</p><p>**hybrid 3 days a week in office </p><p><br></p><p>Responsibilities:</p><p>• Assist with the development and maintenance of GRC process and procedure documentation</p><p>• Develop and maintain corporate policies, procedures, and frameworks to ensure alignment with recognized industry standards and best practices.</p><p>• Conduct assessments to identify gaps in security practices and recommend solutions to mitigate risks effectively.</p><p>• Manage the organization's risk register by documenting, prioritizing, and tracking mitigation efforts.</p><p>• Perform vendor risk assessments and establish monitoring protocols to address potential risks associated with third-party engagements.</p><p>• Ensure compliance with regulatory requirements and industry standards by monitoring, reporting, and maintaining the compliance framework.</p><p>• Collaborate with business units to understand critical processes and educate stakeholders on risk management concepts.</p><p>• Partner with technical teams to validate remediation plans and present risk findings to governance committees.</p><p>• Monitor and respond to regulatory and industry changes to ensure the organization remains compliant.</p><p>• Coordinate with departments such as IT, Legal, and HR to align risk and compliance efforts.</p><p>• Prepare and deliver metrics and reports on risk and compliance to senior leadership and governance boards.</p>
We are looking for an experienced Information Security Analyst to help safeguard our organization’s digital assets and ensure compliance with cybersecurity standards. This role involves implementing security protocols, monitoring systems for vulnerabilities, and collaborating with teams to strengthen overall data protection. Based in Santa Rosa, California, this position offers the opportunity to play a pivotal role in maintaining a secure digital environment.<br><br>Responsibilities:<br>• Develop and implement information security policies and procedures to protect sensitive data and systems.<br>• Monitor and analyze systems for potential vulnerabilities, threats, and breaches.<br>• Collaborate with teams to ensure compliance with cybersecurity regulations and best practices.<br>• Perform regular risk assessments and audits to identify areas for improvement.<br>• Manage governance, risk, and compliance (GRC) frameworks to align with organizational objectives.<br>• Oversee database security measures and ensure proper access controls are in place.<br>• Utilize SIEM tools to track and respond to security incidents effectively.<br>• Provide guidance on cybersecurity governance and privacy standards.<br>• Conduct training sessions to raise awareness about security protocols and practices.<br>• Evaluate and integrate security solutions for SaaS platforms and networking systems.
<p><br></p><p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a<strong> Data Security Analyst Intern (contract).</strong> Candidate must be<strong> currently </strong>pursuing a bachelor's or master's degree in computer science, information security, or a related field. <strong>This is a hybrid role is in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in analyzing data security incidents: Collaborate with the cybersecurity team to investigate and analyze potential security incidents using Crowdstrike and other technologies. Help identify the root cause, impact, and recommended actions to mitigate threats.</li><li>Support incident response efforts: Aid in the coordination and execution of incident response plans. Assist in incident containment, evidence gathering, and forensic analysis to ensure timely and effective response to security incidents.</li><li>Conduct vulnerability assessments: Assist in conducting regular vulnerability assessments of critical systems and applications using appropriate tools and techniques. Help identify vulnerabilities and recommend remediation measures to enhance the security posture.</li><li>Monitor and analyze security events: Work with the team to monitor security event logs, alerts, and reports from various security tools. Assist in identifying potential threats, security breaches, or unusual activity and help develop strategies to address them.</li><li>Collaborate with stakeholders: Collaborate with internal teams and external partners to gather security requirements, provide recommendations, and assist in implementing data security controls.</li><li>Documentation and reporting: Contribute to the development and maintenance of documentation, including incident reports, standard operating procedures (SOPs), and security guidelines. Assist in generating periodic reports on security incidents, vulnerabilities, and risk assessments.</li><li>Stay updated with emerging technologies and threats: Continuously expand knowledge of the latest cybersecurity trends, technologies, and threats. Assist in researching and evaluating new security tools, frameworks, and methodologies to enhance the team's capabilities.</li></ul>
We are looking for an experienced Security Analyst III to join our team in a long-term contract capacity. This role offers the opportunity to work remotely while contributing to the implementation and maintenance of robust cybersecurity measures within HR and Finance platforms. Based in Allentown, Pennsylvania, this position focuses on safeguarding systems, ensuring compliance, and enhancing overall security operations.<br><br>Responsibilities:<br>• Design, implement, and maintain security roles and authorizations within SAP systems, including SU24 and SU01.<br>• Evaluate and mitigate segregation of duties (SoD) risks using SAP Access Control modules.<br>• Secure custom transactions, RFCs, BAPIs, and other SAP developments to protect sensitive data.<br>• Collaborate with business process owners to align role designs with least privilege principles.<br>• Monitor security logs and conduct forensic investigations to address potential threats.<br>• Support the security configuration of Fiori and S/4HANA applications, including OData and catalog roles.<br>• Integrate SAP systems with identity management platforms such as EntraID, Okta, or Ping.<br>• Drive continuous improvements in security posture through proactive monitoring and remediation.<br>• Develop and enhance security configurations, procedures, and standards to ensure compliance.<br>• Stay updated on emerging security trends, vulnerabilities, and best practices to optimize system protection.
<p>We are looking for a skilled Lead Security Analyst! You will play a key part in leading and safeguarding infrastructure environments while ensuring optimal system performance and security. This position offers the opportunity to collaborate with cross-functional teams, implement advanced cybersecurity solutions, and contribute to service delivery excellence. MUST HAVE deep involvement in endpoint protection, patching, system monitoring, secure remote access, and backup/disaster recovery AND has served on a tier 2/3 escalation team that included firewalls, Windows Server, and network administration. If this sounds like you, <strong>apply now, call 319-362-8606, or email your resume direct to Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn). </strong></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Deploy and manage solutions for endpoint protection, secure remote access, system monitoring, patching, and disaster recovery.</p><p>• Perform regular maintenance of managed services infrastructure, including software updates, license renewals, and system optimization.</p><p>• Investigate and resolve Tier 2 and Tier 3 technical issues.</p><p>• Experience with SOW's and SLA's</p><p>• Support vulnerability management efforts by identifying, tracking, and aiding in the remediation of security risks across managed environments.</p><p>• Research and recommend new technologies to enhance technologies.</p><p>• Work closely with network engineers and other teams to resolve complex service incidents and technical challenges.</p><p>• Develop and maintain accurate documentation</p><p>• Coordinate with vendors to address advanced issues, acting as a liaison between internal teams and external providers.</p><p>• Monitor and respond to security alerts, collaborating with internal teams and external vendors to address threats quickly and effectively.</p><p><br></p><p><strong>Apply now, call 319-362-8606, or email your resume direct to Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn). </strong></p>
We are looking for a skilled Security Analyst to join our team in Woodland Hills, California. In this role, you will play a crucial part in safeguarding our organization's digital infrastructure, identifying vulnerabilities, and responding to security incidents. This position offers the opportunity to work with cutting-edge tools and technologies while contributing to the development of robust cybersecurity strategies.<br><br>Responsibilities:<br>• Monitor and respond to security alerts using tools such as Microsoft Defender, Azure Sentinel, and Palo Alto Cortex.<br>• Conduct vulnerability scans and assessments to identify and remediate potential risks.<br>• Analyze and investigate security incidents, isolating affected systems and accounts to mitigate threats.<br>• Manage log analysis and queries using SIEM tools to ensure effective threat detection.<br>• Collaborate with cross-functional teams to implement security policies and standards.<br>• Perform application assessments, risk evaluations, and propose mitigation strategies.<br>• Lead phishing awareness campaigns and training initiatives to enhance organizational security.<br>• Participate in on-call rotations to address critical security incidents and ensure system integrity.<br>• Review and evaluate emerging technologies to identify opportunities for security enhancements.<br>• Provide recommendations to senior leadership based on findings from security tools and assessments.
<p>We are seeking a dynamic and proactive IT Support Specialist to join our team. This individual will serve as the primary point of contact for all IT-related support across the organization, ensuring smooth operations and excellent service delivery.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide technical support to end users in person, over the phone, and via remote access.</li><li>Deliver hands-on support </li><li>Troubleshoot and resolve hardware/software issues or escalate through defined processes.</li><li>Install, configure, and maintain IT and shop floor hardware/software.</li><li>Image and enroll PCs in accordance with corporate standards.</li><li>Perform basic Active Directory administration (e.g., password resets).</li><li>Train end-users on hardware and software usage.</li><li>Set up and onboard new employee PCs.</li><li>Manage Windows security settings and assist with cyber incident remediation.</li><li>Purchase and provision IT supplies and equipment.</li><li>Assist users with local data backups and recovery.</li><li>Participate in IT audits and contribute to compliance efforts.</li><li>Collaborate with cross-functional teams to improve Industry processes.</li><li>Ensure cybersecurity standards are met across Industry systems.</li><li>Stay current with Industry trends and ensure infrastructure compliance.</li><li>Provide “remote hands” support to global and regional Infrastructure and Network Engineers.</li></ul><p><br></p>
<p>Summary:</p><p>The Security Analyst is responsible for monitoring and analyzing security threats and vulnerabilities within the organization's IT infrastructure. This role requires a strong understanding of cybersecurity best practices and the ability to proactively identify and mitigate risks.</p><p><br></p><p>Essential Duties and Responsibilities:</p><ul><li>Threat Monitoring & Analysis:Log Review & Analysis: Conduct regular reviews of security logs from various sources, including but not limited to Azure, Microsoft Defender, and FortiAnalyzer.</li><li>Vulnerability Assessment: Proactively investigate and assess vulnerabilities within the organization's IT infrastructure.</li><li>Threat Hunting: Actively search for and investigate malicious activity within the network environment.</li><li>Incident Response:Security Breach Monitoring: Monitor the network for security breaches and conduct thorough investigations of violations.</li><li>Incident Response: Assist in the development and implementation of incident response plans and procedures.</li><li>Security Engineering:Security Protocol Design & Implementation: Design and implement security protocols, applications, and processes to secure the company, data, and applications.</li><li>Security Controls: Monitor for security-related events and ensure data is protected from unauthorized users.</li><li>Compliance & Reporting:Security Reports: Produce regular security reports for management and the security committee.</li><li>Compliance Review: Assist in ensuring compliance with relevant security standards and regulations.</li><li>Technical Support:Device Hardening: Assist technology services with device hardening, vulnerability remediation, and security violations.</li><li>Technical Assessments: Provide technical assessments and recommendations for security improvements.</li><li>Testing & Auditing:Security Testing: Conduct regular security testing, including penetration testing and review of security processes.</li><li>Compliance Audits: Assist with security audits and assessments.</li></ul><p><br></p>
<p><strong>SOC Engineer</strong></p><p><strong>Location</strong>: Washington DC</p><p><strong>Clearance: Public Trust (Must be eligible)</strong></p><p><strong>Duration: </strong>6-month Contract to Hire</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a skilled and motivated SOC Engineer to join our cybersecurity operations team. This role is focused on engineering data feed solutions for the Security Operations Center (SOC), implementing SOAR capabilities, and ensuring the health and performance of data integrations through collaboration across technical teams.</p><p>The ideal candidate will bring deep cybersecurity expertise, particularly in network security, SIEM/SOAR platforms, incident response, and threat detection. This position also serves as the backup SOC Lead, stepping in to manage operations, escalations, and leadership communications during critical incidents when the primary lead is unavailable.</p><p><strong>Key Responsibilities</strong></p><ul><li>Microsoft Sentinel Engineering: Maintain and optimize Microsoft Sentinel SIEM/SOAR solutions in accordance with client needs and federal compliance standards.</li><li>Data Integration: Configure and manage log/data feeds from various sources including Fluent Bit, Windows Events, M365, cloud services, and endpoint/security platforms.</li><li>Parsing & Normalization: Develop and refine log parsing rules using Regex, DCRs, and custom transformations to ensure accurate data ingestion.</li><li>SOAR Development: Build automation and orchestration workflows using Microsoft Logic Apps, Azure Functions, and PowerShell/Python scripting.</li><li>Threat Detection Engineering: Design and tune analytic rules, UEBA, dashboards, and reports to enhance threat detection and response capabilities.</li><li>Cross-Team Collaboration: Work closely with network, endpoint, cloud, and IT operations teams to onboard new data sources and improve SOC functionality.</li><li>Documentation & Training: Create and maintain documentation for SOC architecture, onboarding processes, and automation playbooks; train SOC analysts on new tools and procedures.</li><li>Process Improvement: Conduct gap analyses and recommend enhancements to SOC capabilities and maturity.</li><li>Incident Response Support: Provide Tier 3 support and assist in complex investigations as needed.</li></ul>
We are looking for a skilled Database Security Analyst to join our team in The Woodlands, Texas. This role involves ensuring the integrity and security of systems by implementing robust cybersecurity measures, monitoring threats, and enforcing compliance with security policies. The ideal candidate will bring expertise in application security and experience with tools that safeguard sensitive data.<br><br>Responsibilities:<br>• Develop and implement security protocols to protect databases and sensitive information.<br>• Monitor systems for potential vulnerabilities and respond promptly to security incidents.<br>• Analyze and interpret data from SIEM tools to identify and mitigate risks.<br>• Collaborate with teams to enforce cybersecurity policies and ensure compliance with industry standards.<br>• Conduct regular audits to assess the effectiveness of security measures.<br>• Provide guidance on application security and recommend improvements.<br>• Stay updated on emerging threats and adapt security strategies accordingly.<br>• Train staff on best practices for data protection and security awareness.<br>• Assist in the evaluation of new tools and technologies to enhance security measures.
We are looking for a skilled Data Security Analyst to join our team in Mount Pleasant, Tennessee. In this contract-to-permanent role, you will be responsible for managing user accounts, troubleshooting platform issues, and overseeing security frameworks to ensure organizational compliance. As the sole IT specialist onsite, you will collaborate closely with external vendors while maintaining critical systems and networks.<br><br>Responsibilities:<br>• Manage user onboarding and offboarding processes, ensuring smooth transitions and accurate account setups.<br>• Troubleshoot and support wired, wireless, and platform connectivity for desktops, laptops, and mobile devices.<br>• Oversee the organization's security frameworks, including monitoring networks for breaches and implementing protective measures like firewalls and encryption.<br>• Maintain compliance with system maintenance contracts, software licenses, and organizational certifications.<br>• Provide technical support to employees, diagnosing and resolving hardware and software issues.<br>• Collaborate with external vendors to manage backend support and ensure seamless integration.<br>• Perform regular data and configuration backups to safeguard company information.<br>• Set up and maintain office workstations, including PCs, printers, and other technology equipment.<br>• Proactively test and maintain conference room technology for optimal functionality.<br>• Manage and work on Dynamics 365 systems, addressing technical challenges and ensuring operational efficiency.
<p><br></p><p>Are you ready to play a crucial role in safeguarding financial systems and fighting fraud in real time? As a <strong>Fraud Analyst</strong>, you’ll be on the front lines, expertly navigating high-stakes situations and delivering impactful solutions to secure assets, protect clients, and drive operational success. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and respond to suspicious or potentially fraudulent account activities flagged by fraud monitoring systems. Document findings and decisions accurately, including evidence reviewed during alert resolution.</li><li>Handle cases involving unauthorized transactions or account access, ensuring claim resolution aligns with departmental procedures and regulatory guidelines.</li><li>Analyze risk reports to identify patterns and mitigate potential fraud exposure effectively.</li><li>Monitor and investigate suspicious activities related to online and mobile banking, mobile deposits, external transfers, and electronic bill payments.</li><li>Collaborate with internal teams to resolve fraud cases by providing guidance, sharing best practices, and ensuring a proactive approach to minimizing financial risk.</li><li>Oversee real-time transaction queues and identify high-risk activities that require immediate action.</li><li>Prepare and submit fraud-related reports, including suspicious activity reports (SARs), adhering to relevant regulatory frameworks and internal compliance policies.</li><li>Track alerts, fraud cases, financial exposure, and losses to improve prevention strategies.</li><li>Communicate clearly and professionally with various stakeholders, including management and customers, as needed.</li><li>Keep leadership informed of emerging fraud trends and provide updates on key cases and resolutions.</li><li>Develop, reference, and help refine departmental policies and procedures to improve fraud management processes.</li><li>Promote fraud awareness across teams by offering insight, tools, and training, fostering a culture of vigilance.</li><li>Maintain up-to-date knowledge of financial products, services, delivery methods, and relevant legal or regulatory developments.</li><li>Contribute to proactive fraud management initiatives leveraging data analytics and reporting.</li><li>Build or enhance models to improve fraud detection efficacy and efficiency.</li><li>Evaluate and recommend new tools or technologies for fraud prevention and detection.</li><li>Act as a liaison between the organization and third-party vendors when addressing mitigation system issues.</li><li>Collaborate with other departments such as Risk Management, BSA compliance, Cybersecurity, and Internal Audit to ensure adherence to policies and industry standards.</li><li>Manage and maintain ownership of the organization’s Identity Theft and Red Flag programs.</li><li>Provide subject matter expertise for strategic initiatives where the risk of fraud is elevated.</li><li>Participate actively in meetings, share insights, and contribute to fraud team projects or improvements as required.</li><li>Lead or support initiatives aligned with departmental goals and priorities.</li></ul><p><br></p>
Robert Half is seeking a skilled and adaptable Desktop Support Analyst for a contract position based in Chicago. In this role, you will provide exceptional IT support, ensuring end-users have seamless access to the technology and tools they need. The ideal candidate thrives in a fast-paced, high-performance environment, can handle ambiguity, and possesses the ability to troubleshoot complex technical issues independently. Experience in Investment/Asset Management or Real Estate organizations is strongly preferred. <br> Key Responsibilities: Manage incoming IT service requests via phone, email, chat, and ticketing systems. Address user inquiries regarding computer software and hardware. Troubleshoot and resolve complex incidents, including: Connectivity issues (e.g., Wi-Fi, LAN, cellular data, VPN, MDM, Citrix, VoIP, video conferencing). General productivity applications (e.g., Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat). Hardware problems (e.g., laptops, tablets, and mobile devices on Android/iOS). Identify and address potential issues proactively to minimize high-impact incidents. Investigate and resolve issues through research, collaboration, and diagnostics. Partner with internal teams and vendor technical support to resolve escalated issues. Utilize training resources and standardized procedures to educate users on best practices for software and hardware usage. Document all activities, incidents, and resolutions thoroughly in a ticketing system. Set up, configure, and maintain technology for employee use (hardware and software). Assist in the prevention, detection, and response to cybersecurity incidents per defined plans. Provide general Service Desk support duties as required and participate in an on-call rotation for occasional after-hours support.
IT Systems Support Specialist<br>We are seeking an energetic, customer-focused, and self-starting professional to support the efficiency and effectiveness of IT systems for end users and internal processes. This is an excellent opportunity for someone with 1–3 years of experience in IT systems support—or someone looking to grow into the role. We are willing to train the right candidate.<br><br>Key Attributes<br>Strong communication skills with the ability to explain technical concepts to non-technical users<br>A collaborative mindset and a commitment to creating a positive team environment<br>Detail-oriented with strong analytical and troubleshooting skills<br>Primary Responsibilities<br>System Support (65%)<br>Own and resolve less complex system support tickets and inquiries in alignment with SLAs<br>Collaborate with internal IT teams, vendors, and business partners to debug, build, and test system fixes or enhancements<br>Serve as a liaison between vendors and business partners<br>Maintain documentation including instruction manuals and knowledge base materials<br>Participate in system testing (functional, integration, UAT) including planning, execution, and reporting<br>Support audit compliance and cybersecurity initiatives<br>Provide metrics and reporting on system performance and issue resolution<br>Project Management (25%)<br>Assist in managing cross-functional IT projects and initiatives<br>Support requirements gathering and documentation of SMART goals<br>Coordinate testing activities and ensure timely milestone completion<br>Communicate project updates to stakeholders and leadership<br>Promote positive team dynamics and stakeholder relationships<br>Business Process Support (10%)<br>Learn stakeholder operations and software systems to provide effective support<br>Act as a consultant between stakeholders and software developers<br>Identify lessons learned and contribute to process improvements across systems and departments<br>Qualifications<br>Bachelor’s degree in Computer Information Systems or related field (or equivalent experience)<br>1–3 years of experience in IT support, systems support, or related roles (preferred but not required)<br>Willingness to work onsite 1–2 days per week or as needed<br>Familiarity with ITIL processes (preferred)<br>Basic knowledge of system security, word processing, spreadsheets, databases, and business applications<br>Experience with project management principles and successful project involvement<br>Ability to communicate technical information clearly and patiently to non-technical audiences<br>Experience in the utility industry is a plus<br>Ethical, honest, and dependable with the ability to perform under pressure<br>Excellent written and verbal communication skills
<p>We are looking for a highly skilled Sr. Information Security Analyst to join our team in Springfield, Massachusetts. In this long-term contract position, you will play a pivotal role in safeguarding sensitive information, managing security risks, and ensuring compliance with industry standards and regulations. This role requires a proactive approach to identifying vulnerabilities, responding to incidents, and implementing robust security measures that align with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with various departments to assess and manage information security risks while ensuring compliance with regulatory requirements.</p><p>• Provide expert advice and leadership on security projects, including the evaluation, development, and integration of security technologies.</p><p>• Lead efforts in managing security incidents, conducting digital forensic investigations, and ensuring timely containment and notification.</p><p>• Perform comprehensive audits and assessments to identify vulnerabilities, monitor threats, and address anomalous activities.</p><p>• Stay informed of emerging trends in IT security and privacy to continuously improve organizational defenses.</p><p>• Develop and update policies, standards, and procedures to mitigate security risks and enhance compliance frameworks.</p><p>• Partner with internal and external stakeholders to address risk management and privacy concerns.</p><p>• Create and maintain documentation, training materials, and performance metrics to support the overall security program.</p><p>• Monitor and optimize security controls across network, cloud, and system environments to prevent potential intrusions.</p>
We are looking for a skilled Desktop/Network Support Analyst to join our team on a contract basis in Ladson, South Carolina. In this role, you will play a key part in managing and maintaining local area networks, ensuring seamless operations and providing essential support to users. This position is ideal for someone with expertise in hardware, software, and network troubleshooting within a manufacturing environment.<br><br>Responsibilities:<br>• Configure, install, and maintain local area network hardware, software, and telecommunications services, including personal computers, servers, routers, switches, and printers.<br>• Develop and enforce policies and procedures for network security, usage, support, and backup.<br>• Manage user accounts, permissions, and security protocols to ensure secure access to the network.<br>• Provide training to users on software applications, equipment, and network systems.<br>• Address and resolve network user issues related to software and hardware operations.<br>• Create and implement standards for network operations, security, and personal computer usage.<br>• Collaborate with other departments to identify and resolve technical issues effectively.<br>• Research and assess emerging technologies to recommend improvements or upgrades.<br>• Coordinate with vendors for hardware, software, and support services, including negotiating contracts.<br>• Develop and test disaster recovery plans to ensure system reliability in case of emergencies.
We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
<p>We are looking for a skilled Network Analyst II to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for ensuring the efficient operation, security, and maintenance of network systems, servers, and related technologies. This position offers the opportunity to work with a diverse range of tools and platforms to support both technical infrastructure and organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and manage network systems, including Microsoft Windows and Linux servers, hypervisor hosts, and virtualized environments.</p><p>• Monitor and secure routers, switches, storage solutions, and uninterruptible power supplies to ensure optimal performance.</p><p>• Administer and troubleshoot server software, ensuring smooth operations and addressing issues proactively.</p><p>• Manage data backups, replication processes, and test environments to safeguard critical information.</p><p>• Design, develop, and test disaster recovery plans to maintain business continuity.</p><p>• Provide advanced technical support for network connectivity and user applications, resolving complex issues efficiently.</p><p>• Set up and maintain audiovisual equipment such as projectors and video conferencing systems.</p><p>• Collaborate with medical device personnel to ensure seamless integration and support.</p><p>• Implement structured cabling solutions to maintain reliable network connections.</p>
We are looking for an experienced Security Systems Analyst to join our team in San Diego, California. In this role, you will play a crucial part in safeguarding the organization’s IT infrastructure by managing endpoint security, enhancing compliance measures, and analyzing security risks. You will collaborate with internal teams and external partners to implement robust security policies and ensure adherence to regulatory frameworks.<br><br>Responsibilities:<br>• Monitor and address security alerts, incidents, and vulnerabilities across endpoints, networks, and cloud platforms.<br>• Conduct thorough vulnerability assessments and coordinate remediation and patching efforts to mitigate risks.<br>• Analyze data from security tools to identify threats, vulnerabilities, and gaps, providing actionable recommendations.<br>• Collaborate with internal teams and external vendors to optimize security tools and enhance threat mitigation strategies.<br>• Configure and manage endpoint security, including patching, software deployment, and remediation across company devices.<br>• Develop and maintain scripts for software packaging and deployment to improve efficiency and security.<br>• Oversee the administration of Microsoft 365 services, including Entra ID, Intune, Defender, Purview, and Exchange Online.<br>• Implement secure access controls and maintain compliance policies within Microsoft 365 and Azure environments.<br>• Support audit readiness by implementing and maintaining controls aligned with NIST 800-171 and other regulatory frameworks.<br>• Maintain clear documentation of security procedures, findings, and remediation plans to support compliance and continuous improvement.
We are looking for a skilled Network Administrator/I.T Analyst to join our team in Fort Payne, Alabama. In this Contract-to-permanent role, you will provide crucial technical support to plant and office environments, ensuring seamless operation of hardware, software, and network systems. This position offers an excellent opportunity to work in a dynamic manufacturing environment while contributing to mission-critical IT solutions.<br><br>Responsibilities:<br>• Deliver timely technical assistance and guidance on the use of company hardware and software within both office and plant settings.<br>• Resolve first and second-level issues through the IT Helpdesk ticketing system, ensuring efficient problem-solving.<br>• Collaborate with teams such as Logistics, Production, Maintenance, and Engineering to address downtime issues and maintain operational continuity.<br>• Install, configure, test, and upgrade hardware and software, including workstations, shop floor systems, and label printers.<br>• Monitor and maintain network systems, including backups, antivirus software, and user account management.<br>• Support essential IT systems on-site, such as shipping and sequencing platforms, ensuring their optimal performance.<br>• Develop SQL queries and data extracts to meet reporting requirements at an intermediate level.<br>• Assist with multiple IT projects across the organization, promoting end-user satisfaction and teamwork.<br>• Stay updated on industry advancements to enhance technical skills and knowledge.<br>• Provide after-hours support when required to ensure continuous plant operations.
<p>We are looking for an experienced Lead Information Security Analyst. In this role, you will play a pivotal part in ensuring robust security governance and compliance in a dynamic services environment. This position offers the opportunity to lead initiatives that strengthen security policies, controls, and regulatory adherence while leveraging the ServiceNow platform.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain security policies, standards, and controls to safeguard organizational assets.</p><p>• Ensure compliance with financial regulatory requirements and industry standards using the ServiceNow platform.</p><p>• Provide strategic input for technology solutions that enhance security governance and risk management.</p><p>• Collaborate with cross-functional teams to deliver high-quality security solutions aligned with business goals.</p><p>• Lead mid-to-large sized projects, offering thought leadership and technical expertise.</p><p>• Solve complex security challenges while guiding and mentoring less experienced team members.</p><p>• Conduct risk assessments and implement best practices to mitigate potential security vulnerabilities.</p><p>• Stay updated on emerging threats and technologies to continuously improve security measures.</p><p>• Partner with vendors to optimize security frameworks and ensure effective implementation.</p><p>• Drive the adoption of industry-leading practices in information assurance and risk management.</p>
