<p>We are looking for an experienced Business Analyst to join our team in Saint Paul, Minnesota. The ideal candidate will bring over seven years of expertise in business analysis and a strong ability to collaborate effectively with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive business analysis to identify and address gaps in processes, ensuring alignment with organizational objectives.</p><p>• Collaborate with stakeholders to gather requirements and translate them into actionable deliverables.</p><p>• Evaluate and improve workflows within call center environments to enhance customer service experiences.</p><p>• Review and analyze documentation to ensure clarity, accuracy, and compliance with standards.</p><p>• Work within Agile Scrum frameworks to deliver projects efficiently and effectively.</p><p>• Facilitate discussions with teams to identify opportunities for process improvements and implement solutions.</p><p>• Provide insightful recommendations based on detailed gap analysis findings.</p><p>• Communicate effectively with both technical and non-technical teams to ensure project success.</p><p>• Monitor and report on the progress of initiatives, ensuring they meet business needs and objectives.</p><p>• Maintain a high level of professionalism and adaptability in a dynamic environment.</p>
<p>We are looking for a skilled Business Analyst. The ideal candidate will work closely with both business and technical teams to ensure the successful delivery of technology solutions tailored to operational needs.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders to gather, analyze, and document business and system requirements.</p><p>• Identify opportunities for process improvements and develop strategies to optimize workflows.</p><p>• Support the implementation and configuration of organizational tools and systems.</p><p>• Create detailed documentation to translate business needs into functional requirements.</p><p>• Assist with testing and validation to ensure solutions meet defined objectives.</p><p>• Provide training and guidance to end-users to enhance system adoption.</p><p>• Conduct gap analyses to identify areas for improvement and align solutions with business goals.</p><p>• Manage project coordination tasks, ensuring smooth communication across teams.</p><p>• Generate reports and metrics to support decision-making and monitor progress.</p><p>• Apply Agile Scrum methodologies to enhance project delivery and stakeholder collaboration.</p>
<p>Industry: Energy & Utilities</p><p>Location: New Jersey (Hybrid – onsite 3 days per week; local candidates required)</p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Business Analyst to support large‑scale information technology initiatives within the Energy & Utilities domain. This role is ideal for someone who enjoys variety, thrives in a fast‑paced environment, and is motivated by solving complex business problems through technology.</p><p>As a key liaison between business stakeholders and technical teams, you will gather requirements, analyze data, and help deliver solutions that support operational and customer‑focused initiatives.</p><p><br></p><p>Key Responsibilities</p><ul><li>Gather, document, and validate business requirements through interviews, workshops, and user stories</li><li>Analyze and map business processes to identify optimization and improvement opportunities</li><li>Collaborate closely with IT and cross‑functional teams to design solutions aligned with business goals</li><li>Perform time‑sensitive energy and utility data analysis to support business initiatives, performance metrics, and customer insights</li><li>Ensure solution alignment across multiple stakeholders and functional teams</li><li>Participate in testing, validation, and implementation activities to ensure project success</li><li>Produce clear, structured documentation including business requirements, process flows, and functional specifications</li></ul>
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
<p>The Business Analyst will work closely with business units, stakeholders, and technology teams to identify requirements, analyze processes, and develop solutions that align with company goals. You will be instrumental in gathering insights, preparing documentation, and ensuring seamless communication between all parties involved.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements.</li><li>Conduct gap analysis to identify areas for process improvement or system enhancement.</li><li>Create clear and concise project documentation, including business requirements documents (BRDs), functional specifications, and user stories.</li><li>Work with cross-functional teams to design and implement solutions that meet business needs.</li><li>Develop process flows, data models, and workflow diagrams to support understanding and development.</li><li>Conduct feasibility studies and prepare cost-benefit analyses for proposed solutions.</li><li>Assist in the testing and validation of systems, ensuring they meet the agreed-upon requirements.</li><li>Provide ongoing support and training to end-users and stakeholders on implemented systems.</li><li>Monitor project progress and provide regular updates to stakeholders.</li><li>Stay updated on industry trends and emerging technologies to recommend innovative solutions.</li></ul><p> </p>
We are looking for a skilled Business Analyst III to join our dynamic team in New Castle, Pennsylvania. In this role, you will leverage your expertise to analyze business processes, identify solutions, and drive improvements within a manufacturing environment. This position offers the opportunity to work on impactful projects, collaborate with cross-functional teams, and contribute to organizational success through strategic analysis and problem-solving.<br><br>Responsibilities:<br>• Analyze business processes and systems to identify areas for improvement and implement effective solutions.<br>• Collaborate with stakeholders across departments to gather requirements and ensure alignment with business goals.<br>• Develop and maintain detailed documentation, including workflows, user requirements, and system specifications.<br>• Lead and support the implementation of manufacturing systems, including Cloud Suite Industrial/Syteline.<br>• Utilize strong problem-solving skills to resolve issues and optimize system performance.<br>• Manage projects from initiation to completion, ensuring timely delivery and adherence to budget.<br>• Provide training and coaching to team members, promoting knowledge sharing and skill development.<br>• Conduct data analysis and create reports to support strategic decision-making.<br>• Ensure compliance with organizational standards and maintain confidentiality of sensitive information.<br>• Travel regionally and nationally as needed, approximately 15-20%, to support project requirements.
We are looking for an experienced Business Analyst to join our team in Malvern, Pennsylvania. This Contract to permanent position is ideal for a detail-oriented individual skilled in data governance and business analysis, with strong communication and problem-solving abilities. The role offers an opportunity to work closely with stakeholders to translate complex data and business requirements into actionable solutions.<br><br>Responsibilities:<br>• Conduct thorough business requirement analysis, including use case development, gap analysis, and process mapping to identify areas for improvement.<br>• Implement and support data governance frameworks to ensure data quality and compliance.<br>• Collaborate with cross-functional teams to translate intricate business needs and data insights into practical strategies.<br>• Facilitate communication between technical and non-technical stakeholders to align project objectives.<br>• Leverage expertise in Azure, Snowflake, and other relevant platforms to enhance data-driven decision-making.<br>• Serve as a critical thinker and problem-solver, addressing challenges with innovative solutions.<br>• Maintain a strong focus on the financial services industry, ensuring relevant insights and strategies.<br>• Ensure on-site presence four days a week to foster collaboration and project success.
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency.<br><br>Responsibilities:<br>• Partner with organizational leaders to prioritize tasks, projects, and process improvements.<br>• Implement enhancements and changes to existing business processes to drive operational efficiency.<br>• Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems.<br>• Analyze current and future business needs to develop solutions that integrate various operations seamlessly.<br>• Investigate user-reported issues and coordinate with support teams to resolve them effectively.<br>• Participate in audits and provide assistance as needed to ensure compliance.<br>• Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements.<br>• Utilize Oracle Fusion extensions to write or modify scripts and customize applications.<br>• Maintain and manage data tables and logic within Oracle environments to support business functions.<br>• Perform other duties as assigned to support the organization's objectives.
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
We are looking for a skilled Business Analyst to join our team in Atlanta, Georgia. In this Contract-to-Permanent role, you will focus on improving last-mile delivery operations by bridging the gap between business needs and technical solutions. This position is ideal for someone who excels in agile environments and takes ownership of initiatives with a proactive mindset.<br><br>Responsibilities:<br>• Collaborate closely with business stakeholders to gather and analyze operational requirements.<br>• Develop roadmaps, user stories, and testing plans to support project objectives.<br>• Identify opportunities for process enhancements and propose actionable solutions.<br>• Document detailed requirements and oversee product development using tools such as Samsara and DispatchTrack.<br>• Manage the full lifecycle of business analysis, from initial discovery to final delivery.<br>• Serve as a communication bridge between technical teams and non-technical stakeholders.<br>• Facilitate executive meetings and provide clear updates on project progress.<br>• Conduct gap analyses to identify areas for improvement in delivery and logistics systems.<br>• Support agile project workflows and ensure alignment with business goals.
<p>We are transforming digital healthcare experiences—from enterprise SaaS platforms to patient‑facing social media engagement. To support our growth, we are hiring <strong>two Product Business Analysts</strong>, each focused on a unique product area:</p><ol><li><strong>Healthcare SaaS Product Business Analyst</strong></li><li><strong>Healthcare Social Media / Instagram Product Business Analyst</strong></li></ol><p>If you're data-driven, passionate about solving problems, and thrive at the intersection of technology, healthcare, and user experience, we’d love to meet you.</p><p><br></p><p><strong>Role 1: Product Business Analyst — Healthcare SaaS</strong></p><p>As the Product Business Analyst supporting our Healthcare SaaS platform, you’ll partner closely with engineering, implementation, customer success, and clinical teams to build and enhance core product features. You’ll analyze product performance using KPIs, translate business needs into actionable requirements, and support delivery in an Agile/Scrum environment.</p><p><strong>Ideal for someone who has:</strong></p><ul><li>Experience with B2B HealthTech, EMR, Medicare, or workflow automation</li><li>Strong analytical skills and familiarity with data-driven decision-making</li><li>Comfort translating complex technical concepts for non-technical end users</li></ul><p><strong> Role 2: Product Business Analyst — Healthcare Social Media / Instagram</strong></p><p>This analyst will support our consumer-facing healthcare engagement products. You’ll help shape digital content features, improve user engagement funnels, and work with marketing and creative teams to optimize Instagram-driven experiences.</p><p><strong>Ideal for someone who has:</strong></p><ul><li>Experience working with social media insights, KPIs, and content performance analytics</li><li>Understanding of patient engagement, health education content, or regulated digital communication</li><li>A strong sense for data-driven design, UX experimentation, and engagement optimization</li></ul><p> <strong>What You’ll Do (Both Roles)</strong></p><ul><li>Translate business needs and customer insights into user stories, workflows, and acceptance criteria</li><li>Use <strong>KPIs and data-driven design principles</strong> to inform product decisions</li><li>Collaborate with engineering, design, marketing, and operations in an <strong>Agile/Scrum environment</strong></li><li>Communicate technical requirements in a way that resonates with <strong>non-technical stakeholders</strong></li><li>Analyze product usage data and recommend enhancements based on trends and measurable outcomes</li><li>Maintain an organized and prioritized product backlog</li><li>Support roadmap planning, release readiness, and continuous improvement initiatives</li></ul><p><br></p>
<p>We are looking for an experienced Functional Business Analyst (accounting or finance background preferred) to join our client on a long-term contract basis in Seattle, Washington. This role will play a pivotal part in supporting a major system implementation, focusing on job costing and collaborating closely with corporate accounting, finance, and field teams. The successful candidate will ensure accurate financial reporting and analysis while aligning upstream data feeds and system requirements.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with cross-functional teams to gather and analyze business requirements for the job cost workstream.</p><p>• Ensure upstream data feeds are aligned to support accurate financial reporting and margin analysis.</p><p>• Document requirements, create testing plans, and oversee system implementation processes.</p><p>• Evaluate and map current processes to future state designs, challenging outdated practices when necessary.</p><p>• Develop detailed executive reporting and production analytics to improve consistency across geographies.</p><p>• Facilitate data migration from legacy systems to new platforms, ensuring completeness and accuracy.</p><p>• Provide clear communication and guidance to stakeholders throughout the project lifecycle.</p><p>• Travel occasionally for system testing and validation at designated sites.</p><p>• Support the project management team by driving progress and resolving roadblocks.</p>
We are looking for a skilled Business Analyst to join our team in Franklin, Tennessee. In this role, you will play a key part in transforming complex data into actionable insights through advanced visualization techniques. This position offers opportunities for growth and the chance to collaborate with business leaders and clients to deliver impactful solutions. While initially on-site, there is potential for a hybrid work model after the first year.<br><br>Responsibilities:<br>• Partner with business leaders to design and develop insightful data visualizations tailored to their needs.<br>• Assess and analyze business processes to identify opportunities and requirements for improvement.<br>• Establish and manage efficient workflows for deploying dashboards to multiple clients.<br>• Define and implement data architectures and retrieval processes to optimize performance of visualizations.<br>• Create, manage, and maintain comprehensive reports, dashboards, and scorecards.<br>• Ensure dashboards and reports meet high standards of performance, quality, and responsiveness.<br>• Continuously research and apply emerging trends and best practices in data visualization and analytics.<br>• Collaborate with stakeholders to ensure alignment of metrics and goals.<br>• Travel to client locations worldwide to provide tailored solutions and support.
We are looking for a skilled Business Analyst to join our team in Toledo, Ohio. This role is focused on delivering innovative technology solutions, overseeing application administration, and supporting business operations through advanced reporting and analysis. The ideal candidate will play a key role in training users, communicating technology updates, and ensuring seamless vendor coordination.<br><br>Responsibilities:<br>• Collaborate with business leaders to identify technology needs and implement solutions that enhance efficiency and service quality.<br>• Develop comprehensive technology reports and maintain detailed project documentation, including user stories and process maps.<br>• Serve as the primary administrator for technology applications, managing user activations and group settings.<br>• Act as the main point of contact for Microsoft tenant environment administration and coordinate vendor-driven technical updates.<br>• Design and deliver training sessions and user guides to promote adoption of new systems and tools.<br>• Draft and distribute formal communications regarding technology updates, addressing inquiries and escalating issues as needed.<br>• Support vendor management activities, including coordinating with external providers like Apple and mobile carriers.<br>• Participate in evaluating technology solutions and managing requests for proposals (RFPs).<br>• Facilitate integration between applications and identity providers to ensure seamless functionality.<br>• Assist in the implementation of SaaS solutions and reporting tools such as Power BI and SharePoint.
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>Key Responsibilities</p><ul><li>Partner with business stakeholders to gather, document, and refine <strong>functional and data requirements</strong></li><li>Design and implement <strong>data collection solutions</strong> using <strong>Microsoft Forms</strong></li><li>Build and maintain <strong>Power Automate workflows</strong>, including:</li><li>Process automation</li><li>Notifications and email generation</li><li>PDF creation and document handling</li><li>Integration with Forms, Excel, and Outlook</li><li>Use <strong>Excel files as underlying data stores</strong>, including:</li><li>Structuring and maintaining clean, reliable datasets</li><li>Applying formulas, validation rules, and data transformations</li><li>Develop and maintain <strong>Power BI dashboards and reports</strong> that:</li><li>Provide clear insights into operational and business performance</li><li>Support decision-making for leadership and stakeholders</li><li>Ensure data accuracy, consistency, and usability across automated workflows and reports</li><li>Identify opportunities to improve efficiency through automation and better data visibility</li><li>Create documentation and provide training for end users on systems and dashboards</li><li>Support ongoing enhancements, troubleshooting, and optimization of solutions</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team in Downers Grove, Illinois. In this role, you will act as a vital link between business operations and IT, ensuring seamless communication and collaboration to meet organizational objectives. The ideal candidate will possess strong analytical skills, a customer-focused approach, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Collaborate with business units to understand operational needs and translate them into technical requirements.<br>• Act as the primary liaison between IT and business stakeholders, fostering clear communication and alignment.<br>• Conduct research, impact analysis, and workflow evaluations to gather and analyze requirements for new initiatives.<br>• Develop detailed specifications, test plans, and documentation to support system functionality and business processes.<br>• Provide technical and functional support for enterprise systems, including configuration, testing, and troubleshooting.<br>• Design and implement training programs to enhance user understanding of systems and processes.<br>• Create and execute test cases to validate system functionality and ensure quality standards are met.<br>• Lead the resolution of technical issues, acting as the escalation point for help desk cases and ensuring timely solutions.<br>• Monitor industry trends and emerging technologies to recommend improvements and innovative solutions.<br>• Maintain compliance with change control procedures, ensuring proper documentation and communication throughout projects.
We are looking for an experienced Business Analyst III to join our team in Juno Beach, Florida. This long-term contract position requires a detail-oriented individual with strong analytical skills to support decision-making and operational improvements within the business unit. The ideal candidate will excel in managing special projects, conducting research, and developing processes that drive efficiency and innovation.<br><br>Responsibilities:<br>• Perform operational analyses to support business decisions, utilizing both qualitative and quantitative research methods.<br>• Lead medium to large-scale special projects aimed at improving processes and achieving business goals.<br>• Design and modify workflows and procedures to enhance operational efficiency.<br>• Develop and present detailed reports and findings to stakeholders for informed decision-making.<br>• Collaborate with various teams and suppliers to ensure successful onboarding and staffing processes.<br>• Validate plans and ensure compliance with industry standards and regulations, including cyber and NERC requirements.<br>• Provide insights and recommendations for managing contingent workforce strategies.<br>• Utilize standardized tools and techniques to perform analysis and improve business functions.<br>• Support expense account management and commission-related functions within the business unit.<br>• Work onsite as necessary to coordinate with teams and manage project deliverables effectively.
We are looking for a skilled Business Analyst to join our team on a long-term contract basis in West Des Moines, Iowa. The ideal candidate will excel at gathering and analyzing business requirements, collaborating with stakeholders, and supporting the development and implementation of enterprise-level solutions. This position offers the opportunity to work in a dynamic environment, contributing to projects that enhance business processes and systems.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather, analyze, and document business requirements for various projects.<br>• Develop detailed documentation for processes, systems, and technical requirements.<br>• Coordinate project tasks and ensure timely delivery of project milestones.<br>• Partner with architecture teams to support data integration and system changes.<br>• Facilitate Agile workflows, including story writing and toolset management.<br>• Engage with third-party vendors to ensure integration and project alignment.<br>• Conduct gap analysis to identify areas for improvement in workflows and systems.<br>• Support the implementation of software solutions by overseeing design and development phases.<br>• Communicate effectively with internal teams and stakeholders to ensure project objectives are met.<br>• Provide insights and recommendations for optimizing business processes and enterprise systems.
<p>We are looking for an experienced Workday Business Analyst to join our team in Metairie, Louisiana. In this role, you will play a pivotal part in ensuring the Workday system aligns with business objectives by gathering requirements, configuring modules, and providing system support. You will collaborate with stakeholders across departments to enhance system functionality and drive process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with finance teams and stakeholders to gather and analyze business requirements for Workday system enhancements.</p><p>• Configure Workday modules based on business needs and conduct thorough testing to ensure quality and functionality.</p><p>• Provide day-to-day support for Workday users, troubleshoot system issues, and resolve technical challenges.</p><p>• Develop and maintain custom reports and dashboards to support data-driven decision-making.</p><p>• Partner with IT and other teams to ensure seamless integration of Workday with other systems.</p><p>• Document system configurations, processes, and procedures, and deliver training sessions to users on new features.</p><p>• Communicate technical concepts effectively to non-technical audiences and act as a liaison between departments.</p><p>• Participate in Workday updates and releases, assessing new features and implementing necessary changes.</p><p>• Monitor data integrity and system security, addressing compliance requirements and mitigating risks.</p><p>• Identify opportunities for process improvements within the Workday system to enhance efficiency.</p><p><br></p><p>For consideration, please contact Mary Wood @ Robert Half 504-383-0743. Thank you!</p>
We are looking for a skilled Business Analyst to join our team in Boston, Massachusetts, on a long-term contract basis. This position focuses on supporting identity governance, risk management, and compliance initiatives within the Information Security department. The ideal candidate will collaborate with cross-functional teams to enhance security programs, evaluate risks, and ensure compliance with established policies and standards.<br><br>Responsibilities:<br>• Facilitate sessions to gather, document, and analyze business requirements, translating them into functional specifications.<br>• Develop detailed workflows, use cases, and business rules for implementing Identity Governance Administration solutions.<br>• Act as the liaison between technical teams and business users to ensure clear communication and alignment.<br>• Evaluate risks, track remediation efforts, and support audits to maintain compliance with governance policies.<br>• Provide expertise in identity and access management processes, including role-based access control, access reviews, and certifications.<br>• Collaborate with stakeholders to identify and address operational inefficiencies and integration challenges.<br>• Ensure solutions align with regulatory requirements, policies, and compliance standards.<br>• Support the implementation of security strategies and tools to enhance governance and risk management programs.<br>• Utilize knowledge of risk assessment methodologies to provide actionable recommendations.<br>• Partner with leadership to deliver strategic solutions that meet business objectives.
The Business Analyst will work closely with project stakeholders, business users, and IT teams to define, document and manage requirements to ensure successful delivery for our Business Continuity Plan (BCP) Disaster Recovery (DR) migration project. BCP DR specific responsibilities may include:<br>• Perform application dependency mapping to identify upstream/downstream services for DR.<br>• Compile DR readiness requirements, smoke test scenarios for connectivity validation, access/identity requirements, and expected operational continuity outcomes.<br>• Develop or update DR runbooks and BCP operational procedures for Cloud-based recovery.<br><br>What does it take to be an IT Business Analyst? <br>Required:<br>• Experienced business analyst working on large scale projects. <br>• Ability to analyze current state processes (as-is) and help to design future state (to-be)<br>• Excellent requirements management<br>• Familiarity with various software development life cycles (e.g., Agile, Waterfall, etc.)<br>• Experience in business process mapping and workflow modeling<br>• Outstanding written/verbal communication skills and analytical skills. Functional and Non-Functional documentation. <br>• Serve as the liaison between the business stakeholders and IT teams. <br>• Ability to multi-task and work independently as needed to deliver a quality product<br>• Participate in design walkthroughs and reviews.<br>• Experience with helping to define test cases for User Acceptance Testing.<br>• Support QA and testing team to review test plans, validate requirements and participate in UAT. <br>• Experience with change management efforts: user training documentation and knowledge transfer.<br>• Experience working with Jira.<br><br>Preferred:<br>• Gas and electric utility experience<br>• Experience on a disaster recovery related project<br>• Experience with cloud migration project.
We are looking for an experienced Business Analyst to join our team in Southfield, Michigan. This contract position offers an excellent opportunity to leverage your analytical expertise in a manufacturing environment while supporting pricing strategies and cost analysis. The ideal candidate will bring a strong understanding of cost structures, data analysis, and pricing methodologies to drive impactful business decisions.<br><br>Responsibilities:<br>• Analyze the effects of inflation on manufacturing costs and pricing structures to identify trends and opportunities.<br>• Collaborate with procurement teams to assess cost drivers such as minimum wage increases and material expenses.<br>• Collect, structure, and evaluate data from hundreds of customers to align bills of materials with pricing models.<br>• Estimate the financial impact of inflation on purchased components for individual customer accounts.<br>• Quantify and document inflation recovery potential to support the commercial team in updating pricing strategies.<br>• Develop and validate price lists using Excel, ensuring accuracy and usability for sales and commercial teams.<br>• Create transparent cost recovery methodologies to ensure fair pricing adjustments for customers.<br>• Regularly review bills of materials and cost structures to ensure alignment with changing input factors, such as labor and materials.<br>• Analyze foreign exchange fluctuations and their influence on material and labor costs.<br>• Utilize advanced Excel skills to build pricing models, automate data analysis, and synthesize complex datasets.
<p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical. Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>** Qualified candidates should have experience with pharmacy insurance, medical insurance, and claims processing **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments</li></ul>
Professional Qualifications:<br>• 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P& C domain.<br>• Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc.<br>• Experience in working in Underwriting and Claims applications.<br>• Experience in data integration and data quality projects.<br>• Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time<br>• Excellent understanding of how technology impacts the business.<br>• Excellent team player with a proven background of individual contribution.<br><br>Preferred Technical Skills:<br>• Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.)<br>• Understanding of XML and/or JSON languages is a plus<br>• Strong SQL skills to query SQL databases
