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192 results for Customer Success Manager jobs

Customer Success Specialist

Clackamas, OR
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Charlie Gilmur with Robert Half is looking for a Customer Success Specialist to support clients and internal teams by coordinating service delivery, maintaining accurate records, and ensuring a responsive customer experience. This role is based in Clackamas, Oregon, and is ideal for someone who can manage competing priorities, interpret operational data, and keep projects moving forward with clear communication. The position also contributes to workflow improvements, supports day-to-day system usage, and helps identify opportunities to strengthen customer retention and account growth. Responsibilities:• Build strong relationships with assigned customers by providing timely updates, addressing questions, and anticipating service needs throughout the customer lifecycle.• Oversee orders from intake through completion, confirming documentation is accurate, coordinating handoffs across teams, and keeping delivery timelines on track.• Monitor active work closely to identify potential delays, communicate impacts early, and take corrective action to support reliable fulfillment.• Manage assigned project activities, track milestones, and share progress with stakeholders to ensure commitments are completed as planned.• Investigate customer, product, or delivery issues independently, resolve routine concerns, and elevate higher-risk matters with clear context and recommended actions.• Prepare customer-facing reports and dashboards that summarize performance, usage, and account activity with a high degree of accuracy.• Review engagement and account data to uncover renewal and expansion opportunities, then collaborate with sales partners to support growth initiatives.• Use reporting and analytics tools, including AI-enabled work management platforms when applicable, to identify trends and recommend process or service improvements.• Organize meetings by setting agendas, documenting decisions, and following up on action items to maintain momentum across projects.• Maintain accurate activity records in customer and service systems while supporting daily workflow administration and team visibility through designated tools. Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013437247
2026-05-14T00:00:00Z

Customer Success Specialist

Lexington, KY
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
Robert Half is looking for a Customer Success Specialist to support policyholders with responsive, detail-oriented service in Lexington-Fayette, Kentucky. This contract opportunity is ideal for someone who enjoys helping customers, managing a steady call volume, and creating positive experiences during routine service requests and sensitive claim-related conversations. The role offers a permanent schedule across a rotating four-day workweek, with the potential to move into a permanent position that includes licensing support and long-term benefits. This position requires a Property and Casualty insurance license Prior to starting the job. The company will reimburse you for out-of-pocket expenses. Responsibilities:• Handle a consistent stream of inbound customer calls related to property and casualty insurance policies, typically averaging around 30 interactions per day.• Review account documentation and policy notes to provide accurate information, clarify prior activity, and address customer questions effectively.• Gather initial details for claim-related calls and ensure a smooth handoff to the claims team while maintaining a calm and reassuring customer experience.• Identify opportunities for additional products or services during customer conversations and route potential leads to the appropriate sales team.• Enter and update client information in internal systems with a high level of accuracy and attention to detail.• Deliver thoughtful, solution-oriented support that strengthens customer relationships and reflects strong service standards.• Navigate CRM and related computer applications to document interactions, track follow-up needs, and maintain organized customer records.
2026-05-22T00:00:00Z

Customer Success Specialist

Lexington, KY
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
Robert Half is seeking a motivated Sales Representative to join a growing insurance agency. This role is responsible for building client relationships, identifying coverage needs, and providing tailored insurance solutions. Prior insurance experience is not required, but prior sales experience is a plus. Must have a Property & Casualty insurance prior to starting the position. Salary plus bonus (with strong benefits) Responsibilities:<ul><li>Develop and maintain a book of business</li><li>Identify client needs and recommend appropriate P&C coverage</li><li>Generate new business and meet sales goals</li><li>Provide excellent customer service throughout the sales process</li></ul>
2026-05-12T00:00:00Z

Customer Success Specialist

West Des Moines, IA
onsite
Temporary to Hire
20 - 22 USD / Hourly
If you’re the kind of professional who takes pride in delivering a seamless customer experience—and you know the details matter just as much as the conversation—this opportunity is worth your attention. A growing insurance organization in West Des Moines is seeking a Customer Success Specialist to support new business operations and serve as a trusted point of contact for agents. What You’ll Do:<ul><li>Provide prompt, professional responses to incoming customer inquiries related to new business services</li><li>Guide clients through policy questions, account updates, and service-related needs</li><li>Accurately enter and maintain customer data across internal systems</li><li>Utilize CRM and internal tools to document interactions and track follow-ups</li><li>Review new business submissions, identify discrepancies, and support processing efforts</li><li>Communicate effectively with both customers and internal teams via phone and email</li></ul>If you are someone who thrives in a structured but fast-paced environment, please apply to this role today! 515.706.4974 or apply through our Robert Half website.
2026-05-18T00:00:00Z

Customer Service Manager

Bristol, CT
onsite
Permanent / Full Time
65000 - 80000 USD / Yearly
Customer Service ManagerWe are partnering with a manufacturing company in the Bristol, CT area to hire a Customer Service Manager. Based on general knowledge.Key Responsibilities:<ul><li>Lead and support a team of Customer Service Coordinators and Representatives.</li><li>Manage customer projects from order entry through production and shipment.</li><li>Ensure project accuracy, on-time delivery, and high customer satisfaction.</li><li>Provide daily guidance, workflow oversight, and troubleshooting support for complex projects.</li><li>Help coordinate team workload and resolve project-related issues.</li><li>Maintain accurate project data and documentation.</li><li>Manage higher-complexity projects and key customer relationships.</li><li>Partner with Sales, Technical, Production, Shipping, and Purchasing to keep projects moving efficiently.</li></ul> What We’re Looking For:<ul><li>At least 3 years of experience in commercial construction or manufacturing.</li><li>Comfortable acting as a team lead, including managing workflow and troubleshooting difficult projects.</li><li>Strong ERP and Microsoft Office skills.</li><li>Excellent communication, organization, and cross-functional collaboration skills.</li></ul>If you’re interested in learning more, please apply today or contact Kelsey Ryan at Robert Half. Kelsey.Ryan@roberthalf(.com)
2026-05-21T00:00:00Z

Customer Service Manager

Minneapolis, MN
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for a Customer Service Manager to lead daily service operations and ensure a high standard of support for customers in Minneapolis, Minnesota. This role oversees order communication, issue resolution, and coordination with internal teams to keep commitments on timing and delivery. The ideal candidate brings strong leadership skills, a customer-focused mindset, and the ability to balance service quality with operational efficiency. Responsibilities: • Lead the customer service team, providing direction, coaching, and accountability for performance and service standards. • Oversee incoming customer inquiries related to order updates, changes, and concerns, ensuring timely and accurate communication. • Manage the intake of new orders and confirm key details so requests move efficiently through the process. • Partner with production and operations teams to help build schedules that align output with customer demand. • Communicate expected completion and delivery timelines to customers and internal stakeholders with clarity and consistency. • Monitor inventory activity, including aging stock and overall inventory levels, and share trends that may affect service or fulfillment. • Resolve escalated customer issues by identifying root causes and coordinating practical solutions across departments. • Review departmental workflows and implement improvements that strengthen responsiveness, accuracy, and team effectiveness.
2026-05-11T00:00:00Z

Customer Service Manager

Anoka, MN
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team. Key Responsibilities<ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>
2026-05-13T00:00:00Z

Customer Service Manager

Tacoma, WA
onsite
Temporary / Contract
26 - 34 USD / Hourly
We are looking for a Customer Service Manager to lead daily service and inside sales activities for a long-term Contract position based in Tacoma, Washington. This role is ideal for someone who can balance hands-on customer support with team leadership in a fast-paced industrial supply environment. You will guide a small team, help improve workflow across the front counter and showroom, and ensure customers receive accurate, timely service. Responsibilities:• Lead day-to-day operations for the customer service and inside sales team, setting clear expectations for responsiveness, accuracy, and professionalism.• Support customers in person and by phone by answering questions, identifying product needs, and offering appropriate solutions.• Oversee order entry, payment handling, and related documentation to maintain dependable and organized records.• Coach and develop team members through onboarding, daily guidance, and ongoing training on procedures and service standards.• Partner with warehouse, purchasing, accounting, and sales personnel to keep orders moving efficiently and resolve issues quickly.• Step in on larger or more complicated requests to help secure the right products, pricing, and fulfillment details for customers.• Monitor showroom presentation by keeping merchandise orderly, pricing current, and stock levels aligned with business needs.• Perform inventory checks and verify order accuracy to reduce errors and support on-time completion.• Assist with pulling, packing, and coordinating outbound orders during high-volume periods.• Identify opportunities to improve internal processes and learn new systems as needed to support operational effectiveness.
2026-05-20T00:00:00Z

Customer Service Manager

Stockton, CA
onsite
Temporary to Hire
30.4 - 35.2 USD / Hourly
We are looking for a Customer Service Manager to lead branch operations and deliver an outstanding client experience in Stockton, California. This contract opportunity has the potential to become permanent and is ideal for a detail-oriented banking candidate who can balance service excellence, team leadership, sales growth, and operational oversight in a financial services environment. The role will guide daily branch activity, strengthen customer relationships, and help build a high-performing team that meets business goals while maintaining strong controls and compliance standards. Responsibilities: • Direct daily branch activities, including teller operations, cash handling oversight, balancing functions, and frontline service support to keep the office running smoothly. • Lead, coach, and develop branch employees by setting clear expectations, providing regular feedback, and holding recurring one-on-one and team meetings. • Support business growth by promoting deposit, consumer, and business banking solutions and by building strong relationships with new and existing customers. • Review and authorize customer and branch transactions within established approval limits while ensuring accuracy and sound judgment. • Monitor branch compliance, conduct operational reviews, and identify control gaps to reduce risk and maintain audit readiness. • Maintain staffing plans and work schedules that provide consistent coverage and a high level of service throughout the branch. • Resolve complex customer concerns with professionalism, urgency, and practical solutions that protect both client relationships and the organization. • Partner in recruiting, onboarding, and retaining team members who contribute to a positive, service-driven branch culture. • Participate in branch initiatives, community outreach, training sessions, and policy review efforts, recommending process improvements when appropriate. • Uphold security procedures, protect confidential information, and assist with additional branch certifications or duties as business needs require.
2026-04-29T00:00:00Z

Customer Experience Specialist

Muskegon, MI
onsite
Temporary / Contract
18.2115 - 21.087 USD / Hourly
We are looking for a Customer Experience Specialist to support daily customer interactions and order activity for a Long-term Contract opportunity based in Muskegon, Michigan. This role is ideal for someone who enjoys helping customers, managing detail-driven administrative work, and communicating clearly in a fast-paced office environment. You will serve as a key point of contact for product and pricing inquiries while ensuring orders are entered accurately and customers receive timely updates. The position includes on-site training at the start, followed by a hybrid schedule based on business needs. Responsibilities: • Respond to customer inquiries by phone and email, providing clear information on products, pricing, and delivery timing. • Enter customer orders into the company system with a high level of accuracy and attention to detail. • Support customers throughout the order process by resolving questions, clarifying requests, and sharing status updates. • Collaborate with internal teams such as sales, marketing, and customer service to ensure a smooth customer experience. • Use Microsoft Teams and other office tools to communicate efficiently with colleagues and manage day-to-day tasks. • Learn internal order entry and MRP-related processes during initial on-site training and apply that knowledge to daily work. • Help maintain organized records and correspondence so customer requests and transactions are documented properly.
2026-05-13T00:00:00Z

Customer Experience Specialist

Oakland, CA
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are hiring a Customer Experience Specialist to help deliver outstanding service and build positive relationships with customers throughout their journey.Job Description<ul><li>Serve as a primary point of contact for customer questions and concerns</li><li>Resolve service issues promptly and professionally</li><li>Monitor customer feedback and identify opportunities to improve satisfaction</li><li>Collaborate with internal teams to enhance the customer experience</li><li>Document interactions and maintain accurate customer records</li><li>Support retention efforts through proactive communication and follow-up</li></ul>
2026-05-08T00:00:00Z

Customer Experience Specialist

Nashua, NH
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Nashua, New Hampshire in a Contract to Permanent role. This position focuses on delivering responsive support to business customers, managing order activity, and maintaining accurate account information across internal systems. The ideal candidate is organized, service-oriented, and comfortable balancing phone-based customer interactions with administrative follow-up. Responsibilities: • Respond to incoming customer calls with a detail-oriented approach, resolving questions and providing timely support. • Enter and manage business-to-business orders while confirming details and coordinating next steps accurately. • Record customer communications and account updates in CRM and related internal platforms to maintain clear documentation. • Assist customers with product, order, and account-related inquiries, ensuring issues are addressed thoroughly. • Complete administrative support work, including follow-up tasks and general back-office coordination as needed. • Monitor customer accounts and take appropriate action when service issues, order discrepancies, or account concerns arise. • Perform billing-related activities, review account charges, and help manage open backorders to support order fulfillment. • Maintain accurate customer records by updating account details, order information, and interaction history consistently.
2026-05-22T00:00:00Z

Customer Excellence Associate

West Des Moines, IA
onsite
Temporary to Hire
21.5 - 22.5 USD / Hourly
A dynamic and growing insurance company in Urbandale is looking for contract to hire Customer Excellence Associate who can juggle customer needs, system navigation, and process accuracy—all without missing a beat. This is a great opportunity for someone who enjoys staying busy, learning quickly, and making an impact from day one. In This Role, You Will:<ul><li>Act as a go-to resource for customer inquiries related to new business</li><li>Deliver a high-quality customer experience through clear and timely communication</li><li>Maintain accurate customer records across multiple systems</li><li>Leverage CRM tools to manage daily workflow and follow-ups</li></ul> Ready to be part of a team where your work keeps business moving forward? Apply through our Robert Half website today or call 515.706.4974!
2026-05-19T00:00:00Z

Client Solutions Manager

Miami, FL
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a dynamic Client Solutions Manager to join our detail-oriented services team in Miami, Florida. In this role, you will be responsible for overseeing product development cycles, ensuring alignment with client needs, and driving strategic initiatives to enhance product performance. This is an exciting opportunity to collaborate with cross-functional teams and make a meaningful impact in a fast-paced environment. Responsibilities:• Develop and manage product roadmaps, ensuring alignment with company goals and customer requirements.• Collaborate with stakeholders to gather and prioritize product features and enhancements.• Lead cross-functional teams, including engineering, marketing, and design, to deliver high-quality products on schedule.• Analyze market trends and competitor activities to inform product strategies.• Monitor product performance, gather user feedback, and implement improvements to optimize outcomes.• Prepare and deliver presentations to stakeholders, showcasing product progress and strategic initiatives.• Work closely with sales and marketing teams to support product launches and promotional efforts.• Identify opportunities for innovation and propose new product ideas to meet market demands.• Ensure compliance with industry standards and best practices in product development and management Client
2026-05-13T00:00:00Z

Client Solutions Manager

Nashville, TN
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
As a Client Solutions Manager, your responsibilities will include:<ul><li>Business development: Develop and grow your own client base by marketing our services for full time placement solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul> Qualifications:<ul><li>Bachelor’s degree preferred.</li><li>2+ years of business-to-business development experience and/or working in a Marketing and Creative-related field is preferred.</li><li>Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships.</li><li>A combination of business development and account management skills are required.</li><li>Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.</li><li>Must have a proven track record of success and be a competitive and self-motivated individual.</li></ul> If you are seeking a rewarding career in a challenging and dynamic environment, we invite you to apply today! Top Reasons to Work for Robert Half:<ul><li>EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER – For more than 70 years our history of success and strong client relationships have provided a level of stability few companies can match.</li><li>PERFORMANCE = REWARD – We offer exceptional earning potential and a competitive benefits package, including a base salary and monthly performance-based bonuses, paid time off, group health, life and disability insurance, and retirement savings plans.</li><li>UPWARD MOBILITY – With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.</li><li>TOOLS FOR SUCCESS – We provide world-class training, client relationship management tools and advanced technology to help you succeed.</li><li>RESPECTED WORLDWIDE – Robert Half has appeared on Fortune® magazine’s list of “World's Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world.</li></ul>
2026-05-19T00:00:00Z

Customer Service Supervisor

Camp Hill, PA
onsite
Temporary to Hire
21 - 24 USD / Hourly
We are looking for a Customer Service Supervisor to lead a call center team in Pennsylvania. This opportunity is ideal for someone who combines strong leadership with a customer-focused approach and can help drive appointment-setting efforts through outbound calling. The person in this role will guide daily team activity, support service quality, and help create a positive experience for customers while meeting business goals. Responsibilities:• Oversee day-to-day call center operations and provide direction to staff handling customer interactions and outbound outreach.• Coach team members on effective communication techniques, customer service standards, and appointment-setting best practices.• Monitor call activity, team productivity, and service performance to help ensure goals are achieved consistently.• Assist with outbound calling efforts to schedule free estimate appointments and support sales-related follow-up activity.• Address escalated customer concerns professionally and work with the team to resolve issues in a timely manner.• Help maintain scheduling coverage and contribute to a smooth workflow across permanent and part-time team members.• Reinforce quality expectations and provide ongoing feedback to strengthen team performance and customer satisfaction.
2026-05-20T00:00:00Z

Customer Service Coordinator

Manchester, CT
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
Customer Service CoordinatorDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. Robert Half is working with our client to find a Customer Service Coordinator to support a busy sales and operations environment. This position will play a central role in managing contract-related documentation, maintaining system accuracy, and helping ensure business processes run smoothly from order entry through ongoing account support. Responsibilities<ul><li>Provide administrative support related to customer contracts, sales activity, and account setup</li><li>Review agreements for completeness and enter key information into the company’s ERP platform</li><li>Maintain and update contract records, customer requirements, asset details, purchase orders, and related documentation</li><li>Track agreement revisions, operational updates, and other account changes to ensure data accuracy</li><li>Work cross-functionally with sales and operations teams to support workflow continuity and process compliance</li><li>Follow up with internal partners and customers to gather missing information and keep deliverables on schedule</li><li>Help uphold established procedures and ensure consistent handling of contract data and supporting records</li></ul> For immediate consideration, please apply today and/or email your resume to: Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
2026-05-01T00:00:00Z

Customer Service Agent

New York, NY
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Spanish Speaking Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience. Responsibilities:• Respond to incoming customer questions related to registrations, general services, and routine support needs.• Direct callers to the appropriate call center team or department when issues require additional assistance.• Provide timely and courteous support through phone and email while maintaining a positive customer experience.• Enter and update customer information accurately in internal records and tracking systems.• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.
2026-05-22T00:00:00Z

Customer Service Specialist

Bethlehem, PA
onsite
Temporary / Contract
17 - 21 USD / Hourly
Robert Half is seeking a Customer Service Specialist for an exciting opportunity with a growing organization in the Lehigh Valley area. Are you a people-first professional who thrives on delivering exceptional service? We’re partnering with a well-established company looking to add a Customer Service Specialist to their team. This is a great opportunity for someone who enjoys solving problems, building relationships, and being a key point of contact for customers. Key Responsibilities:<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and/or chat</li><li>Resolve customer issues efficiently while maintaining a positive and professional experience</li><li>Process orders, returns, and account updates with accuracy and attention to detail</li><li>Collaborate with internal teams (sales, operations, billing) to ensure customer needs are met</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Identify opportunities to improve processes and enhance the overall customer experience</li></ul>
2026-05-08T00:00:00Z

Customer Service Specialist

Oakland, CA
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are seeking a Customer Support / Escalations Specialist to handle complex customer issues, ensure timely resolutions, and provide a high level of service.Job Description<ul><li>Respond to escalated customer concerns via phone, email, or chat</li><li>Investigate issues and coordinate with internal departments for resolution</li><li>Maintain detailed documentation of customer cases and outcomes</li><li>Identify recurring issues and recommend process improvements</li><li>Provide support to frontline team members on escalated matters</li><li>Ensure customer concerns are resolved in a timely and professional manner</li></ul>
2026-05-08T00:00:00Z

Customer Service Specialist

Greensboro, NC
onsite
Temporary / Contract
19.1805 - 22.209 USD / Hourly
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry. Responsibilities: • Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency. • Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction. • Operate multi-line phone systems to manage and prioritize incoming calls effectively. • Perform accurate data entry to document customer interactions and maintain records. • Collaborate with team members to ensure seamless communication and service delivery. • Utilize Windows PC systems to access and update customer information. • Maintain a thorough understanding of company policies to provide consistent and accurate information. • Identify and escalate unresolved issues to appropriate departments for further assistance. • Monitor call center operations and contribute to process improvement initiatives. • Uphold a positive and helpful attitude while managing challenging situations with customers.
2026-05-13T00:00:00Z

Customer Service Representative

Rochester, NY
onsite
Permanent / Full Time
45760 - 49920 USD / Yearly
Hannah Savage with Robert Half is looking for a Customer Service Representative to support business-to-business order processing operations for a manufacturing organization in Rochester, New York. This position focuses on assisting vendors and sales representatives by managing order activity accurately and efficiently through internal systems. The ideal candidate brings strong customer service instincts, solid administrative ability, and a careful approach to reviewing order details. Responsibilities:• Serve as the primary point of contact for store locations and sales representatives, providing timely support for order-related questions and requests.• Enter customer purchase information into company systems with a high degree of accuracy and attention to detail.• Prepare and distribute order requests to the appropriate internal teams to keep fulfillment activities moving forward.• Review submitted orders to confirm completeness, correct information, and compliance with established procedures.• Monitor order records and follow up on discrepancies or missing details to help prevent processing delays.• Maintain organized documentation and complete routine administrative tasks that support daily department operations. For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-05-05T00:00:00Z

Customer Service Representative

Concord, NH
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a Customer Service Representative to support customers in the utilities and infrastructure sector from Concord, New Hampshire. This is a Long-term Contract position offering an initial onsite training period of approximately 4 to 6 weeks, followed by a hybrid schedule with in-office work on Tuesdays and Thursdays. The ideal candidate will provide responsive service, handle customer inquiries with professionalism, and help resolve account and billing concerns in a fast-paced environment. Standard hours are Monday through Friday, with flexibility required during emergency situations such as storm-related schedule changes. Responsibilities: • Respond to incoming customer calls and deliver timely, courteous support for service-related questions and concerns. • Assist customers with billing inquiries, explain account details clearly, and help resolve payment or statement issues. • Record customer interactions accurately in the CRM system to maintain complete and up-to-date account information. • Investigate service requests and coordinate follow-up actions to ensure issues are addressed efficiently. • Provide clear information about company services, account processes, and next steps so customers know what to expect. • Manage a high volume of inquiries while maintaining accuracy, professionalism, and attention to detail. • Adapt to changing business needs, including modified schedules during emergency response periods such as severe weather events.
2026-05-20T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
18 - 19 USD / Hourly
Our client is seeking a detail-oriented Customer Service Representative for a 3-month contract assignment. This role will support day-to-day customer interactions, resolve inquiries, and help ensure a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer issues related to orders, accounts, billing, or service requests</li><li>Document interactions accurately in the company system</li><li>Escalate complex issues to the appropriate department as needed</li><li>Process orders, updates, returns, or account changes</li><li>Maintain a high level of professionalism and customer care</li><li>Meet response time, quality, and service goals</li><li>Assist with administrative or departmental support tasks as needed</li></ul>
2026-05-01T00:00:00Z

Customer Service Representative

Fort Lauderdale, FL
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to support clients in Fort Lauderdale, Florida through each stage of the arbitration experience. This position is ideal for someone who communicates calmly, stays organized in a fast-paced service environment, and can provide clear guidance over the phone and through case-related follow-up. The person in this role will help clients understand their case progress, coordinate hearing preparation needs, and ensure every interaction is documented accurately and professionally. Responsibilities:• Respond to incoming client calls and provide timely, accurate updates regarding case progress and next steps.• Guide clients through hearing preparation by explaining expectations, confirming schedules, and assisting with virtual meeting access such as Zoom.• Support individuals in locating and understanding case-related details, documents, and available resources.• Deliver courteous and compassionate service while helping clients navigate sensitive situations throughout the arbitration process.• Record conversations, follow-up actions, and case notes with a high level of accuracy in Zoho or a comparable CRM platform.• Coordinate with internal teams as needed to ensure client questions are addressed and service issues are resolved efficiently.• Maintain organized records and uphold quality standards for all customer interactions and case communications.
2026-05-21T00:00:00Z