<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
We are looking for a dedicated Collections Specialist to join our team in Greensboro, North Carolina. In this long-term contract position, you will play an integral role in managing and optimizing collection processes to ensure timely payments and maintain positive client relationships. This opportunity offers the chance to work in a dynamic environment, focusing on both commercial and consumer collections.<br><br>Responsibilities:<br>• Manage and execute collection activities for both commercial and consumer accounts.<br>• Ensure timely follow-ups with clients to address overdue payments and resolve outstanding balances.<br>• Analyze account histories to identify discrepancies and develop strategies for resolution.<br>• Collaborate with internal teams to streamline billing and collection processes.<br>• Maintain accurate and updated records of all collection activities.<br>• Communicate professionally with clients to negotiate payment plans and settlements.<br>• Monitor and report on collection performance metrics to ensure goals are met.<br>• Stay informed about industry best practices and regulatory requirements related to credit and collections.<br>• Address disputes effectively by investigating issues and providing solutions.<br>• Support the development of policies to enhance overall collection efficiency.
We are looking for a skilled Collections Specialist to join our team in Sugarland, Texas. This is a Contract to permanent position that offers an exciting opportunity to contribute to the efficiency and accuracy of our accounts receivable processes. The ideal candidate will bring expertise in collections, account reconciliation, and cash applications, along with a strong proficiency in using Microsoft Excel.<br><br>Responsibilities:<br>• Manage commercial and consumer collections, ensuring timely follow-up on outstanding payments.<br>• Execute credit and collections processes to minimize overdue accounts and improve cash flow.<br>• Handle billing collections, including reviewing invoices and resolving discrepancies with clients.<br>• Process cash applications and reconcile accounts to ensure accurate financial records.<br>• Conduct detailed account reconciliations to identify and address variances.<br>• Collaborate with internal teams and external stakeholders to streamline collections efforts.<br>• Utilize Microsoft Excel to create and maintain reports on collections performance.<br>• Support B2B collections by maintaining strong detail-oriented relationships with business clients.<br>• Monitor and analyze accounts receivable aging reports to prioritize collection activities.<br>• Ensure compliance with company policies and regulations in all collections activities.
We are looking for a dedicated Collections Specialist to join our team on a Contract basis in Phoenix, Arizona. This role requires a proactive individual with expertise in commercial and consumer collections, as well as thorough knowledge of credit and billing processes. If you excel at resolving overdue accounts and maintaining positive client relationships, this position offers an excellent opportunity to showcase your skills.<br><br>Responsibilities:<br>• Manage the collection of outstanding payments from both commercial and consumer accounts.<br>• Communicate professionally and effectively with clients to resolve payment issues while maintaining strong customer relationships.<br>• Analyze account histories and identify discrepancies or payment delays.<br>• Develop and implement strategies to maximize recovery of overdue balances.<br>• Ensure compliance with company policies and regulatory requirements during all collection activities.<br>• Prepare detailed reports on collection activities and account statuses.<br>• Collaborate with internal teams to address billing and account concerns.<br>• Maintain accurate and organized records of all interactions and payment agreements.<br>• Utilize established collection processes to achieve departmental goals.<br>• Provide exceptional service while handling sensitive financial information.
We are looking for an experienced AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. This contract-to-permanent position offers an excellent opportunity to utilize your expertise in accounts receivable and collections while working closely with customers and internal teams. The ideal candidate will focus on maintaining positive customer relationships while ensuring timely collections and minimizing credit risks.<br><br>Responsibilities:<br>• Manage assigned customer accounts, ensuring timely follow-up on past due invoices.<br>• Investigate and resolve disputes, complaints, and queries to maintain customer satisfaction.<br>• Respond promptly to inquiries from customers and internal teams, providing clear and effective communication.<br>• Collaborate daily with Customer Service and Sales teams to address account-related issues.<br>• Develop and maintain strong relationships with key customers to facilitate effective collections.<br>• Document collection efforts thoroughly and utilize collection tools to track progress.<br>• Identify and escalate potential credit risks and uncollectable accounts to management.<br>• Analyze accounts and approve or hold orders based on credit status.<br>• Monitor and suggest adjustments to customer credit limits and terms as necessary.<br>• Support management with administrative tasks, ad-hoc projects, and process improvement initiatives.
<p>We are looking for an experienced Collections Specialist in the Union County, NJ area. This is a PART TIME role. </p><p><br></p><p>In this role you will be responsible for collections, account receivable tasks, following up on past due accounts, processing payments, managing aging reports, and more. </p><p><br></p><p>Responsibilities:</p><p>• Ensure timely payments and resolve any outstanding balances.</p><p>• Utilize accounting software to track and update collection activities effectively.</p><p>• Communicate with clients and internal teams to address billing issues and identify solutions.</p><p>• Review and analyze accounts to determine the best approach for recovering overdue payments.</p><p>• Implement collection processes and strategies to improve recovery rates.</p><p>• Prepare and maintain accurate records of collection activities and account statuses.</p>
<p>We are looking for an experienced Collections Specialist in Fairfield, Ohio. In this role, you will manage and oversee collection processes for both commercial and consumer accounts, ensuring timely and accurate billing and payments. This is a long-term contract position with an opportunity to contribute significantly to our financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage collections for commercial and consumer accounts, ensuring timely payment resolutions.</p><p>• Prepare and send statements to clients to facilitate payment processes.</p><p>• Monitor account balances and identify overdue payments for follow-up.</p><p>• Communicate effectively with clients to resolve billing discrepancies and payment issues.</p><p>• Apply credit and collection policies consistently across all accounts.</p><p>• Maintain accurate records of collection activities and payment histories.</p><p>• Collaborate with internal teams to address account concerns and improve collection strategies.</p><p>• Utilize Epicor ERP system to manage and track collection processes.</p><p>• Provide regular reporting on collection activities and account statuses.</p><p>• Ensure compliance with company policies and relevant regulations.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Loma Linda, California. This position focuses on managing business-to-business (B2B) collections, ensuring timely payments, resolving discrepancies, and maintaining positive relationships with clients. The ideal candidate will bring expertise in commercial collections and a proactive approach to minimizing financial risk.<br><br>Responsibilities:<br>• Oversee assigned customer accounts and ensure timely collection of outstanding balances.<br>• Investigate and resolve payment discrepancies, disputes, and billing issues efficiently.<br>• Collaborate with internal teams such as Sales, Customer Service, and Billing to address account concerns and ensure accurate invoicing.<br>• Maintain detailed records of collection activities, communications, and payment arrangements.<br>• Generate and distribute aging reports and collection updates for management review.<br>• Recommend accounts for escalation, legal intervention, or write-offs when deemed necessary.<br>• Ensure adherence to company policies and relevant regulations during all collection processes.<br>• Provide support for month-end and year-end closing activities related to accounts receivable.
<p>We are looking for an experienced Collections Specialist to join our team in Pittsburgh, Pennsylvania. This contract-to-permanent position offers the opportunity to work in a fast-paced environment, managing overdue accounts and facilitating payment resolutions. Ideal candidates will have strong communication skills and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of collections with professionalism and efficiency.</p><p>• Contact customers to discuss overdue accounts and negotiate payment arrangements.</p><p>• Monitor account statuses to identify and address potential issues promptly.</p><p>• Process payments and maintain accurate records of account activities.</p><p>• Resolve disputes and discrepancies to ensure customer satisfaction.</p><p>• Collaborate with internal teams to streamline collections processes.</p><p>• Provide clear and concise updates on account statuses to stakeholders.</p><p>• Maintain compliance with company policies and relevant regulations.</p><p>• Develop and implement strategies to improve collections performance.</p>
We are looking for a dedicated Collections Specialist to join our team in Landover, Maryland. As part of the wholesale distribution industry, this role involves managing and optimizing collection processes to ensure timely payments. This is a long-term contract position, offering an excellent opportunity to work in a dynamic and detail-oriented environment.<br><br>Responsibilities:<br>• Oversee commercial and consumer collection activities to ensure timely recovery of outstanding payments.<br>• Manage credit and collections processes, including analyzing accounts and resolving disputes.<br>• Communicate effectively with clients to address billing and payment concerns while maintaining positive relationships.<br>• Handle business-to-business (B2B) collections with a focus on accuracy and attention to detail.<br>• Monitor aging reports and follow up on overdue accounts to reduce delinquencies.<br>• Collaborate with internal teams to streamline collection procedures and improve efficiency.<br>• Ensure compliance with company policies and industry regulations in all collection efforts.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Identify areas for improvement within the collections process and recommend solutions.<br>• Maintain accurate records of all collection actions and communications.
<p>A growing organization in Birmingham is seeking a driven and detail-oriented Credit and Collections Specialist to take full ownership of assigned accounts receivable portfolios. This role plays a critical part in managing customer relationships, improving cash flow, and ensuring timely collections while partnering closely with branch management and sales teams. The ideal candidate will bring prior experience in credit and collections—preferably within the construction or project-based industry—and will be comfortable working independently while contributing to a collaborative accounting team.</p><p>Key Responsibilities</p><ul><li>Manage and take full ownership of assigned accounts receivable accounts</li><li>Contact customers with balances over 45 days to confirm payment status and arrange payment plans</li><li>Research and resolve billing disputes and account discrepancies</li><li>Coordinate with branch managers and sales teams regarding job projects, owner notices, lien waivers, and lien filings</li><li>Apply knowledge of lien law (Florida/Georgia preferred) to protect company interests</li><li>Verify creditworthiness and set up new customer accounts and new job accounts</li><li>Support efforts to reduce Days Sales Outstanding (DSO) and maintain steady weekly cash flow</li><li>Collaborate with the accounts receivable team to avoid duplication of work and ensure shared account knowledge</li><li>Participate in cross-training for other AR functions and contribute to departmental improvements</li><li>Potential involvement in payment posting, depending on workflow needs</li></ul><p>Work Environment</p><ul><li>Full-time, onsite position in Birmingham</li><li>Stable and collaborative accounting department</li><li>Opportunity for cross-training and professional growth</li><li>Hands-on role with direct impact on company cash flow and operations</li></ul><p>This is an excellent opportunity for an experienced credit and collections professional who enjoys ownership of their work and partnering with operations and sales teams in a fast-paced environment.</p><p>For immediate consideration, apply now or contact Bryan Rushing with Robert Half, Birmingham AL.</p>
<p>We are looking for experienced Collections Specialists to join our team in Grand Blanc, Michigan. In this role, you will focus on managing past-due accounts and ensuring timely resolution of outstanding balances. This is a long-term contract position that offers a dynamic and collaborative environment to utilize your expertise in collections.</p><p><br></p><p>Responsibilities:</p><p>• Conduct outbound calls to contact clients with overdue accounts and negotiate payment arrangements.</p><p>• Review and analyze assigned loan queues to determine the best course of action for each account.</p><p>• Manage collections for consumer loans, such as car loans and credit card accounts within the organization's systems.</p><p>• Maintain accurate and detailed records of all communication and payment agreements.</p><p>• Collaborate with team members to achieve departmental goals and reduce the number of accounts past 120 days due.</p><p>• Utilize the organization's core system effectively to track and update account statuses.</p><p>• Ensure compliance with all regulatory and organizational guidelines during the collections process.</p><p>• Provide excellent customer service while handling sensitive financial matters.</p><p>• Monitor progress and report on key metrics related to collections activities.</p><p>• Identify opportunities to improve collections processes and contribute to team success.</p>
We are looking for a dedicated Collections Specialist to join our team in New York, New York. As part of this role, you will manage both commercial and consumer accounts while ensuring timely and accurate credit collections. This position offers an opportunity to utilize your expertise in collection processes and billing management to support the financial success of our organization.<br><br>Responsibilities:<br>• Handle commercial and consumer account collections to recover outstanding balances.<br>• Monitor and manage credit accounts, ensuring payments are received within the specified timelines.<br>• Maintain accurate and organized records of collection activities and account statuses.<br>• Communicate effectively with clients to resolve billing disputes and negotiate payment arrangements.<br>• Collaborate with internal teams to ensure proper documentation and compliance with company policies.<br>• Provide regular updates and reports on collection progress and account receivables.<br>• Utilize established collection processes to optimize recovery efforts and minimize overdue accounts.<br>• Address inquiries and concerns from clients related to billing and payment issues.<br>• Review and analyze account histories to determine appropriate collection strategies.
<p><strong>Job Description: Collections Specialist</strong></p><p>The Collections Specialist is responsible for managing and resolving overdue accounts to maintain an organization’s financial health. This role involves contacting clients to secure payments, negotiating payment plans, and ensuring timely resolution of outstanding balances while maintaining positive customer relationships. The Collections Specialist collaborates with internal teams to address billing discrepancies and provide excellent customer service, helping to maximize cash flow and reduce bad debt.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Contact Clients</strong>: Proactively reach out to clients to communicate regarding outstanding balances or past-due invoices.</li><li><strong>Maintain Records</strong>: Accurately document all customer interactions and payment activities to ensure records are up to date.</li><li><strong>Negotiate Payment Plans</strong>: Work with customers to develop feasible payment plans to resolve outstanding debts while adhering to organizational policies.</li><li><strong>Resolve Disputes</strong>: Research and resolve billing discrepancies or disputes, ensuring customer satisfaction and the timely collection of payments.</li><li><strong>Monitor Accounts</strong>: Track overdue accounts, prioritize collection efforts, and recommend actions to resolve unpaid balances.</li><li><strong>Provide Reporting</strong>: Prepare and present regular collection activity and aging reports to management to showcase progress and identify trends.</li><li><strong>Ensure Compliance</strong>: Adhere to debt collection regulations and company policies regarding customer communication and collection practices.</li><li><strong>Collaborate with Teams</strong>: Coordinate with the accounting or billing teams to clarify payment applications or disputes.</li><li><strong>Assess Credit Worthiness</strong>: Assist in analyzing customer payment trends and credit histories to minimize future payment risks.</li><li><strong>Maintain Customer Relationships</strong>: Handle payment challenges professionally, aiming to maintain positive client relationships while ensuring timely debt resolution.</li></ol>
<p>We are looking for a dedicated Credit Clerk to join our team in Auburn, WA. This is a Contract to permanent position, offering a unique opportunity for someone who thrives in a fast-paced environment and enjoys contributing to the efficiency of credit and collections operations. In this role, you will play a vital part in managing accounts receivable, processing payments, and supporting credit-related tasks to ensure smooth business operations.</p><p><br></p><p>Responsibilities:</p><p>Accurately enter invoices and maintain organized AR records.</p><p>Manage AR processes, including credit card payments and credit application reviews.</p><p>Partner with collections to follow up on outstanding accounts and support B2B collections.</p><p>Ensure compliance with company credit/collections policies while resolving customer payment issues.</p><p>Assist with account audits and reconciliations as needed.</p>
We are looking for a skilled Collections Specialist to join our team in Henrico, Virginia. In this role, you will focus on recovering past due payments related to real estate and property taxes. This is a Contract to permanent position in the detail-oriented services industry, offering an excellent opportunity for career growth.<br><br>Responsibilities:<br>• Contact individuals and businesses to collect overdue payments on real estate and property taxes.<br>• Maintain accurate records of all communications and payment arrangements.<br>• Investigate account discrepancies and provide solutions to resolve payment issues.<br>• Collaborate with other departments to ensure accurate billing and account handling.<br>• Utilize call center operations to handle high volumes of inquiries and payment negotiations.<br>• Follow established collection processes to ensure compliance with regulations.<br>• Provide exceptional customer service to address concerns and facilitate payment resolutions.<br>• Prioritize and manage multiple accounts in a fast-paced environment.<br>• Identify and escalate complex cases to management when necessary.
<p><strong>Job Summary:</strong></p><p>We are looking for a motivated and detail-oriented <strong>Collections Specialist</strong> to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.</p>
We are looking for a dedicated Collections Specialist to join our team in Richardson, Texas. This contract-to-permanent position is ideal for professionals who excel in managing account portfolios, resolving past due balances, and maintaining strong customer relationships. If you have a passion for problem-solving and a proactive approach to collections, we encourage you to apply.<br><br>Responsibilities:<br>• Communicate with customers to address and resolve overdue accounts through negotiation and payment arrangements.<br>• Perform skip tracing to locate customers and ensure timely recovery of overdue balances.<br>• Prepare and maintain detailed collection correspondence, ensuring accurate documentation of account status.<br>• Facilitate work-out arrangements to assist customers in resolving their financial obligations.<br>• Generate monthly reports on delinquency status and portfolio performance.<br>• Support billing collection processes and manage write-offs as necessary.<br>• Utilize tools such as Salesforce, Excel, and Word to streamline collection tasks.<br>• Collaborate with team members to enhance collection strategies and improve recovery rates.<br>• Ensure compliance with commercial lending and leasing protocols in all collection activities.
We are seeking a motivated and detail-oriented Entry-Level Collections Specialist to join our team in Federal Way, WA. This is an excellent opportunity for someone looking to start a career in accounting, finance, or customer service. The Collections Specialist will support the Accounts Receivable function by assisting with customer payments, account follow-ups, and basic reporting while providing detail oriented and courteous customer service. Key Responsibilities Contact customers via phone and email regarding past-due accounts Assist with payment arrangements and answer basic billing questions Post and apply payments accurately in the accounting system Maintain notes and documentation on customer accounts Research discrepancies and escalate issues as needed Work closely with the accounting and customer service teams Follow company policies and compliance guidelines related to collections
<p>We are looking for a dedicated Collections Specialist to join our team in Oakwood, GA. This role is pivotal in overseeing a high-value portfolio, ensuring prompt payments, and maintaining strong relationships with key clients.</p><p><br></p><p>Responsibilities:</p><p>• Make frequent outbound calls to clients to address overdue accounts and encourage timely payments.</p><p>• Analyze aging reports to identify overdue payments and investigate reasons for delays.</p><p>• Collaborate with cross-functional teams to resolve account discrepancies and streamline collection efforts.</p><p>• Monitor and report on collections metrics, including portfolio performance and payment trends.</p><p>• Maintain accurate and up-to-date customer account information using relevant systems.</p><p>• Identify patterns in customers' payment behaviors and recommend strategies to address underlying causes of non-payment.</p><p>• Utilize advanced Excel functions, such as pivot tables and VLOOKUPs, to analyze data and present performance insights.</p><p>• Communicate effectively with both local and international teams to ensure alignment in collection strategies.</p><p>• Handle large-scale data sets to track and optimize collections processes.</p><p>• Proactively suggest improvements to enhance efficiency in billing and collections procedures.</p>
<p>We are looking for a dedicated Collections Specialist to join our team in Utah. This is a temp to hire role, you will be responsible for managing B2B collections while maintaining attentive relationships with clients. This position requires excellent communication skills and a strong understanding of credit and billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection activities to ensure timely payments.</p><p>• Communicate effectively with clients through phone calls and email to address outstanding balances.</p><p>• Oversee billing and collection processes, ensuring accuracy and compliance with company policies.</p><p>• Perform credit evaluations to support collection efforts and minimize risk.</p><p>• Maintain detailed records of collection activities and provide regular reports to the management team.</p><p>• Collaborate with internal departments to resolve disputes and clarify payment discrepancies.</p><p>• Develop and implement strategies to improve collection rates and reduce overdue accounts.</p><p>• Handle B2B collections with attention to detail and efficiency.</p><p>• Ensure compliance with all relevant regulations and industry standards.</p><p>• Provide exceptional customer service to maintain positive relationships with clients</p>
<p>We are looking for a dedicated Collections Specialist who will be responsible for managing and optimizing collection processes while ensuring compliance with industry standards. </p><p><br></p><p>Responsibilities:</p><p>• Handle both commercial and consumer collection accounts, ensuring timely resolution and payment.</p><p>• Analyze credit data to assess the risk and establish appropriate collection strategies.</p><p>• Maintain accurate records of billing and collection activities to ensure proper documentation.</p><p>• Communicate effectively with clients to address payment issues and negotiate solutions.</p><p>• Monitor outstanding accounts and follow up consistently to reduce delinquency rates.</p><p>• Prepare detailed reports on collection performance and provide insights for improvement.</p><p>• Ensure compliance with relevant laws and regulations in all collection activities.</p><p><br></p>
<p><strong>Collections Specialist (Contract) – Brisbane, CA</strong></p><p><strong>Position Type:</strong> Contract, with potential to convert to full-time</p><p><br></p><p><strong>Hiring Through:</strong> Robert Half, Finance & Accounting Contract Talent Division</p><p><br></p><p><strong>Company Overview:</strong></p><p>Join a well-established service company in Brisbane, CA, known for exceptional client service and operational reliability. We are seeking a detail-oriented Collections Specialist to support the finance department and help maximize company cash flow by managing accounts receivable and collections activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers via phone, email, and written correspondence to collect outstanding payments and resolve billing discrepancies.</li><li>Monitor and manage assigned accounts, analyze aging reports, and track collection efforts.</li><li>Work closely with the billing department to resolve invoicing issues and ensure accuracy of accounts.</li><li>Negotiate payment arrangements and follow up on promises to pay.</li><li>Document all collection activity and maintain up-to-date customer account records.</li><li>Escalate complex and delinquent accounts to management as appropriate.</li><li>Provide regular reports on collection progress and account status.</li><li>Support month-end closing activities related to accounts receivable.</li></ul>
Are you experienced in managing receivables and credit functions within a fast-paced, multi-branch environment? Our client in the construction industry is seeking a detail-oriented Accounts Receivable / Credit & Collections Specialist to join their team. <br> Key Responsibilities: Track all receivables and approve new customer accounts in collaboration with branches. Partner with branch managers to resolve problem accounts and ensure timely collections. Maintain and update accurate customer portfolios and records. Process customer refunds as needed. Recommend bad debt and service charge write-offs. Send customer statements as requested and as part of the collections process. Prepare and file Pre-liens when necessary. Liaise with collections attorneys and agencies to manage delinquent accounts. Responsible for initial collection approvals and follow-ups. Pull and review Dunn & Bradstreet reports to assess customer risk. Verify contract compliance for customer agreements. Monitor accounts receivable ageing and provide regular reviews. <br> Apply now or contact Dennis Brinkmann for immediate consideration - 925-271-4809
<p>We are looking for a skilled Collections Specialist to join our team on a <strong>long-term contract </strong>basis in Alabama. In this role, you will handle customer account reconciliations, manage collection processes, and ensure timely communication with clients. This position offers a great opportunity to utilize your expertise in accounts receivable and accounting software systems while contributing to a dynamic organization.<strong> This individual MUST live in Central Time Zone.</strong></p><p><br></p><p>Responsibilities:</p><p>• Manage customer collections and reconcile accounts to ensure accuracy and timeliness.</p><p>• Obtain and review bank and trade references for new customer accounts.</p><p>• Distribute customer statements and maintain clear communication with clients.</p><p>• Navigate Microsoft D365 efficiently to support daily accounting operations.</p><p>• Utilize Microsoft Word and Excel for reporting and documentation.</p><p>• Ensure compliance with company policies and procedures during collection activities.</p><p>• Provide exceptional service while resolving payment discrepancies and disputes.</p>
