<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
We are looking for a dedicated Credit/Collections Specialist to join our team in Houston, Texas. This Contract position offers an exciting opportunity to manage business-to-business credit and collections processes, ensuring customer accounts are handled efficiently and with attention to detail. The role requires strong communication skills, attention to detail, and the ability to address overdue accounts effectively.<br><br>Responsibilities:<br>• Conduct thorough risk assessments and credit evaluations for new and existing customers.<br>• Monitor and track customer payments to ensure timely processing.<br>• Follow up on overdue accounts across various time frames, including 30, 60, and 90+ days.<br>• Communicate with customers to resolve payment discrepancies and account issues with a focus on accuracy and thoroughness.<br>• Utilize software tools such as High Radius and Oracle to manage collection processes.<br>• Maintain and update credit and collections policies as needed.<br>• Build and sustain positive relationships with customers while addressing overdue payments.<br>• Handle a portfolio of over 194 customer accounts efficiently.<br>• Ensure compliance with company policies and procedures related to credit and collections.<br>• Provide exceptional customer service to foster trust and accountability in all interactions.
We are looking for an experienced Collections Specialist to join our team in Greensboro, North Carolina. This long-term contract position offers an excellent opportunity to manage consumer and commercial collections processes while ensuring accuracy and efficiency. The ideal candidate will thrive in a fast-paced environment and demonstrate strong problem-solving skills.<br><br>Responsibilities:<br>• Handle commercial and consumer collections with professionalism and efficiency.<br>• Monitor overdue accounts and initiate timely communication with clients to resolve outstanding balances.<br>• Implement effective credit and collections procedures to minimize financial risk.<br>• Collaborate with the billing department to address discrepancies and ensure accurate invoicing.<br>• Maintain detailed records of collection activities and update account statuses regularly.<br>• Analyze customer payment patterns to identify trends and recommend improvements.<br>• Establish and maintain positive relationships with clients while negotiating payment plans.<br>• Prepare reports on collection performance and provide insights to management.<br>• Follow compliance standards and company policies in all collection efforts.
We are looking for a skilled Collections Specialist to join our team in Sugarland, Texas. This is a Contract to permanent position that offers an exciting opportunity to contribute to the efficiency and accuracy of our accounts receivable processes. The ideal candidate will bring expertise in collections, account reconciliation, and cash applications, along with a strong proficiency in using Microsoft Excel.<br><br>Responsibilities:<br>• Manage commercial and consumer collections, ensuring timely follow-up on outstanding payments.<br>• Execute credit and collections processes to minimize overdue accounts and improve cash flow.<br>• Handle billing collections, including reviewing invoices and resolving discrepancies with clients.<br>• Process cash applications and reconcile accounts to ensure accurate financial records.<br>• Conduct detailed account reconciliations to identify and address variances.<br>• Collaborate with internal teams and external stakeholders to streamline collections efforts.<br>• Utilize Microsoft Excel to create and maintain reports on collections performance.<br>• Support B2B collections by maintaining strong detail-oriented relationships with business clients.<br>• Monitor and analyze accounts receivable aging reports to prioritize collection activities.<br>• Ensure compliance with company policies and regulations in all collections activities.
We are looking for a skilled Collections Specialist to join our team in Concord, New Hampshire. This is a long-term contract position offering an excellent opportunity to utilize your expertise in managing commercial and consumer collections. The ideal candidate will excel in handling payment processing and credit-related tasks while ensuring accurate billing and effective collection processes.<br><br>Responsibilities:<br>• Manage and oversee commercial and consumer collections activities to ensure timely payments.<br>• Process and reconcile payments while maintaining accurate financial records.<br>• Evaluate credit risks and implement strategies to minimize outstanding debts.<br>• Communicate with clients and customers to address billing inquiries and resolve disputes.<br>• Monitor and track overdue accounts, initiating appropriate follow-up actions.<br>• Collaborate with internal teams to streamline collection processes and enhance efficiency.<br>• Prepare detailed reports on collection activities and account statuses.<br>• Ensure compliance with relevant laws and regulations while performing collection tasks.<br>• Build and maintain strong, detail-oriented relationships with clients to support positive outcomes in payment resolutions.<br>• Provide recommendations for improving collection strategies and minimizing financial risks.
We are looking for a skilled Collections Specialist to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in managing and resolving accounts receivable issues while ensuring the accuracy of billing and credit processes. The ideal candidate brings expertise in both commercial and consumer collections, along with proficiency in financial tools and software.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable collections for both commercial and consumer accounts.<br>• Review and analyze aging reports to prioritize and address overdue accounts.<br>• Communicate effectively with clients to resolve outstanding balances and ensure timely payments.<br>• Implement and maintain efficient credit and collection processes to meet organizational goals.<br>• Collaborate with internal teams to verify billing accuracy and resolve discrepancies.<br>• Utilize Microsoft Excel and Sage MAS 500 to track, report, and manage collection activities.<br>• Develop strategies to minimize overdue accounts and improve overall collection rates.<br>• Prepare regular reports on collection progress and account statuses for management.<br>• Ensure compliance with company policies and regulations in all collection activities.
We are looking for a skilled Collections Specialist to join our team in Rosemount, Minnesota. In this long-term contract position, you will manage collection processes and ensure timely payments while maintaining strong relationships with clients. This role is crucial in optimizing financial operations and minimizing outstanding accounts.<br><br>Responsibilities:<br>• Manage commercial and consumer collections, ensuring payments are received within designated timelines.<br>• Monitor overdue accounts and follow up with clients via phone, email, or written communication.<br>• Collaborate with internal teams to resolve billing discrepancies and disputes.<br>• Maintain accurate records of collection activities and payment arrangements.<br>• Evaluate credit risks and recommend appropriate collection strategies.<br>• Develop and implement efficient collection processes to improve cash flow.<br>• Ensure compliance with company policies and regulatory requirements during all collection activities.<br>• Provide regular reports on collection performance and outstanding accounts.<br>• Build and maintain strong, detail-focused relationships with customers to facilitate effective collections.<br>• Identify opportunities for process improvements and contribute to the overall efficiency of the collections department.
<p>We are looking for an experienced Collections Specialist in Fairfield, Ohio. In this role, you will manage and oversee collection processes for both commercial and consumer accounts, ensuring timely and accurate billing and payments. This is a long-term contract position with an opportunity to contribute significantly to our financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage collections for commercial and consumer accounts, ensuring timely payment resolutions.</p><p>• Prepare and send statements to clients to facilitate payment processes.</p><p>• Monitor account balances and identify overdue payments for follow-up.</p><p>• Communicate effectively with clients to resolve billing discrepancies and payment issues.</p><p>• Apply credit and collection policies consistently across all accounts.</p><p>• Maintain accurate records of collection activities and payment histories.</p><p>• Collaborate with internal teams to address account concerns and improve collection strategies.</p><p>• Utilize Epicor ERP system to manage and track collection processes.</p><p>• Provide regular reporting on collection activities and account statuses.</p><p>• Ensure compliance with company policies and relevant regulations.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Loma Linda, California. This position focuses on managing business-to-business (B2B) collections, ensuring timely payments, resolving discrepancies, and maintaining positive relationships with clients. The ideal candidate will bring expertise in commercial collections and a proactive approach to minimizing financial risk.<br><br>Responsibilities:<br>• Oversee assigned customer accounts and ensure timely collection of outstanding balances.<br>• Investigate and resolve payment discrepancies, disputes, and billing issues efficiently.<br>• Collaborate with internal teams such as Sales, Customer Service, and Billing to address account concerns and ensure accurate invoicing.<br>• Maintain detailed records of collection activities, communications, and payment arrangements.<br>• Generate and distribute aging reports and collection updates for management review.<br>• Recommend accounts for escalation, legal intervention, or write-offs when deemed necessary.<br>• Ensure adherence to company policies and relevant regulations during all collection processes.<br>• Provide support for month-end and year-end closing activities related to accounts receivable.
<p>We are looking for experienced Collections Specialists to join our team in Grand Blanc, Michigan. In this role, you will focus on managing past-due accounts and ensuring timely resolution of outstanding balances. This is a long-term contract position that offers a dynamic and collaborative environment to utilize your expertise in collections.</p><p><br></p><p>Responsibilities:</p><p>• Conduct outbound calls to contact clients with overdue accounts and negotiate payment arrangements.</p><p>• Review and analyze assigned loan queues to determine the best course of action for each account.</p><p>• Manage collections for consumer loans, such as car loans and credit card accounts within the organization's systems.</p><p>• Maintain accurate and detailed records of all communication and payment agreements.</p><p>• Collaborate with team members to achieve departmental goals and reduce the number of accounts past 120 days due.</p><p>• Utilize the organization's core system effectively to track and update account statuses.</p><p>• Ensure compliance with all regulatory and organizational guidelines during the collections process.</p><p>• Provide excellent customer service while handling sensitive financial matters.</p><p>• Monitor progress and report on key metrics related to collections activities.</p><p>• Identify opportunities to improve collections processes and contribute to team success.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Clayton, Missouri. In this role, you will focus on managing progress billing, milestone invoicing, and project-related collections for new equipment sales. You will collaborate with internal teams and customers to ensure timely payments and provide support for billing-related processes.<br><br>Responsibilities:<br>• Manage the collection process for progress billing and milestone invoices related to new equipment sales, including specialized services, freight, and upgrades.<br>• Attend weekly project status meetings with customers and internal teams to monitor milestones and payment statuses.<br>• Handle collections for non-project invoices as needed.<br>• Ensure accurate and timely creation of invoices throughout the project lifecycle, aligning with timelines, change orders, and shipment schedules.<br>• Provide regular feedback and reporting to accounts receivable leadership regarding payment trends, adjustments, and high-volume variances.<br>• Resolve issues related to failed or rejected invoices, guiding the credit and rebill process to completion.<br>• Respond to customer inquiries and provide requested documentation in a courteous and timely manner.<br>• Meet or exceed performance metrics established by the Billing Supervisor.<br>• Identify opportunities for process improvements and implement solutions.<br>• Collaborate effectively across divisions to support various billing and invoicing tasks.
We are looking for a detail-oriented Collections Specialist to join our team in Baton Rouge, Louisiana. In this long-term contract role, you will focus on managing and improving collection processes to ensure timely payments and maintain strong customer relationships. The ideal candidate will possess expertise in both commercial and consumer collections, as well as a solid understanding of credit management.<br><br>Responsibilities:<br>• Manage and execute collection activities for commercial and consumer accounts, ensuring timely resolution of outstanding balances.<br>• Communicate professionally with customers to address payment issues and negotiate solutions.<br>• Monitor account aging and prioritize collection efforts based on established guidelines.<br>• Maintain detailed records of collection efforts and customer interactions for reporting and analysis.<br>• Collaborate with internal teams to resolve billing discrepancies and improve collection processes.<br>• Analyze credit risks and provide recommendations to mitigate potential payment issues.<br>• Prepare reports on collection activities and account statuses for management review.<br>• Ensure compliance with company policies and regulatory standards throughout the collection process.<br>• Identify opportunities to enhance collection strategies and improve efficiency.<br>• Build and maintain positive relationships with clients to support long-term business partnerships.
<p><strong>Job Description: Collections Specialist</strong></p><p>The Collections Specialist is responsible for managing and resolving overdue accounts to maintain an organization’s financial health. This role involves contacting clients to secure payments, negotiating payment plans, and ensuring timely resolution of outstanding balances while maintaining positive customer relationships. The Collections Specialist collaborates with internal teams to address billing discrepancies and provide excellent customer service, helping to maximize cash flow and reduce bad debt.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Contact Clients</strong>: Proactively reach out to clients to communicate regarding outstanding balances or past-due invoices.</li><li><strong>Maintain Records</strong>: Accurately document all customer interactions and payment activities to ensure records are up to date.</li><li><strong>Negotiate Payment Plans</strong>: Work with customers to develop feasible payment plans to resolve outstanding debts while adhering to organizational policies.</li><li><strong>Resolve Disputes</strong>: Research and resolve billing discrepancies or disputes, ensuring customer satisfaction and the timely collection of payments.</li><li><strong>Monitor Accounts</strong>: Track overdue accounts, prioritize collection efforts, and recommend actions to resolve unpaid balances.</li><li><strong>Provide Reporting</strong>: Prepare and present regular collection activity and aging reports to management to showcase progress and identify trends.</li><li><strong>Ensure Compliance</strong>: Adhere to debt collection regulations and company policies regarding customer communication and collection practices.</li><li><strong>Collaborate with Teams</strong>: Coordinate with the accounting or billing teams to clarify payment applications or disputes.</li><li><strong>Assess Credit Worthiness</strong>: Assist in analyzing customer payment trends and credit histories to minimize future payment risks.</li><li><strong>Maintain Customer Relationships</strong>: Handle payment challenges professionally, aiming to maintain positive client relationships while ensuring timely debt resolution.</li></ol>
We are looking for a skilled Collections Specialist to join our team in Boca Raton, Florida. This Contract to permanent position requires a detail-oriented individual who can effectively manage collections activities and maintain strong relationships with clients. The ideal candidate will bring expertise in business-to-business collections and a proactive approach to resolving payment issues while contributing to overall team success.<br><br>Responsibilities:<br>• Manage collection efforts for accounts in the assigned portfolio, ensuring timely payments to meet monthly and yearly collection goals.<br>• Document and log all collection calls and activities to facilitate efficient follow-up and coordination with other accounts receivable personnel.<br>• Provide accurate updates on aging reports to support weekly and month-end reporting processes.<br>• Communicate weekly credit hold updates to the Accounts Receivable Manager, ensuring customers are removed from credit hold as appropriate.<br>• Identify problematic accounts and escalate them to the Accounts Receivable Manager for potential involvement of external collection agencies, keeping the sales team informed as necessary.<br>• Reconcile and review accounts for potential write-offs or placement with third-party collection agencies.<br>• Respond promptly to customer emails and address inquiries in a courteous manner.<br>• Process internal and external requests submitted through ticketing systems.<br>• Handle mid-size accounts and top-tier customer accounts with diligence and integrity.<br>• Perform other related duties as assigned to support the accounts receivable function.
<p>We are looking for a dedicated Accounts Receivable/Collections Specialist to join our client's team in Saint Louis, Missouri. In this role, you will be responsible for managing payment processes, maintaining accurate financial records, and ensuring timely collections. The ideal candidate will possess strong organizational skills and a proactive approach to maintaining efficient accounts receivable operations.</p><p><br></p><p>Responsibilities:</p><p>• Process invoice payments with accuracy and ensure deadlines are consistently met.</p><p>• Maintain and update financial records related to receivables and revenue accounts.</p><p>• Input financial data into accounting systems with a commitment to precision and detail.</p><p>• Follow established accounts receivable procedures to uphold compliance and financial standards.</p><p>• Monitor payment statuses for completed jobs, promptly addressing any discrepancies or delays.</p><p>• Prepare and present detailed accounts receivable reports to management.</p><p>• Conduct follow-up calls to address overdue accounts and resolve payment issues efficiently.</p>
We are looking for a detail-oriented Collections Specialist to join our team in Tampa, Florida. This is a Contract position where you will play a key role in managing business-to-business collections and ensuring efficient account resolution. The ideal candidate has strong Excel skills, particularly in using VLOOKUPs and Pivot Tables, and possesses a solid background in commercial and consumer collections.<br><br>Responsibilities:<br>• Handle a portfolio of business-to-business accounts, averaging approximately 286 accounts, and ensure timely collections.<br>• Utilize advanced Excel functions, including VLOOKUPs and Pivot Tables, to analyze and manage collection data effectively.<br>• Conduct virtual training sessions to support team members and ensure adherence to collection processes.<br>• Collaborate with clients and internal teams to resolve billing discrepancies and negotiate payment plans.<br>• Maintain accurate records of collection activities and communication with clients.<br>• Monitor account statuses to identify overdue invoices and prioritize collection efforts.<br>• Apply knowledge of commercial and consumer collections to streamline processes and improve efficiency.<br>• Ensure compliance with company policies and applicable regulations throughout all collection activities.<br>• Provide regular updates and reports on account statuses to management.<br>• Adapt to changing priorities and workflows as needed to meet collection targets.
<p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and manage overdue accounts to ensure timely collection of payments.</li><li>Contact customers via phone, email, and written correspondence regarding outstanding balances.</li><li>Negotiate payment arrangements and settlements in accordance with company guidelines.</li><li>Investigate and resolve discrepancies or disputes on customer accounts.</li><li>Maintain accurate records of collection activities and customer interactions in the system.</li><li>Prepare and analyze aging reports and provide regular updates to management.</li><li>Collaborate with internal teams (billing, sales, customer service) to resolve issues impacting collections.</li><li>Ensure compliance with all applicable laws and regulations related to debt collection.</li></ul>
<p><strong>Position Summary</strong></p><p>The Collections/Cash Applications Administrator is responsible for managing the accurate and timely application of payments, resolving payment discrepancies, and overseeing collection activities to ensure optimal cash flow. This role plays a critical part in maintaining the financial health of the organization by ensuring patient accounts and insurance payments are processed efficiently and in compliance with healthcare regulations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Cash Applications:</strong></li><li>Accurately post patient and insurance payments to the appropriate accounts in the billing system.</li><li>Reconcile daily deposits and electronic remittance advice (ERA) with bank statements.</li><li>Research and resolve unapplied or misapplied payments promptly.</li><li><strong>Collections:</strong></li><li>Monitor aging reports and follow up on outstanding balances with patients and insurance carriers.</li><li>Initiate collection calls, send statements, and manage payment plans in accordance with company policies.</li><li>Escalate delinquent accounts for further action or third-party collections when necessary.</li><li><strong>Dispute Resolution:</strong></li><li>Investigate and resolve payment discrepancies, denials, and underpayments.</li><li>Collaborate with billing and coding teams to correct claim errors and resubmit as needed.</li><li><strong>Compliance & Reporting:</strong></li><li>Ensure adherence to HIPAA and healthcare compliance standards.</li><li>Prepare and maintain accurate reports on cash posting, collections activity, and account status for management review.</li><li><strong>Customer Service:</strong></li><li>Provide professional and empathetic communication with patients regarding account balances and payment options.</li><li>Respond to inquiries from insurance companies and internal departments promptly.</li></ul><p><br></p>
We are looking for an experienced AR / Collections Specialist to join our team in Houston, Texas. In this role, you will manage accounts receivable and commercial collections processes with precision and efficiency. This is a Contract to permanent position, offering an excellent opportunity for a motivated, detail-oriented individual to demonstrate their expertise in a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Manage the accounts receivable process, ensuring timely and accurate billing and collections.<br>• Handle B2B collections, including negotiating payment arrangements and resolving disputes.<br>• Apply cash payments and reconcile cash activity to maintain accurate financial records.<br>• Provide exceptional customer service by addressing inquiries and concerns related to billing and payments.<br>• Utilize intermediate Excel skills, including pivot tables and formulas, to analyze financial data and generate reports.<br>• Conduct credit risk analysis to evaluate customer payment trends and minimize financial exposure.<br>• Collaborate with internal teams to align accounts receivable processes with company goals.<br>• Identify opportunities for process improvement and implement solutions to enhance efficiency.<br>• Prioritize tasks effectively to meet deadlines and contribute to team success.<br>• Ensure compliance with company policies and industry standards in all collection activities.
We are looking for a skilled Collections Specialist to join our team in Clifton, New Jersey, on a Contract to permanent basis. In this role, you will be responsible for managing overdue accounts and ensuring timely payments from customers to support the financial health of the organization. This position is ideal for someone who is detail oriented, with strong communication skills and experience in commercial collections.<br><br>Responsibilities:<br>• Contact customers to collect payments on outstanding balances and resolve account discrepancies.<br>• Investigate customer information using credit bureau data, background checks, loan documents, and databases to locate individuals.<br>• Communicate effectively with customers via phone calls and emails to negotiate payment arrangements.<br>• Monitor and update account records to reflect payment status and customer interactions.<br>• Collaborate with internal teams to address billing issues and ensure accurate account management.<br>• Utilize Microsoft Excel to track collections progress and analyze account data.<br>• Maintain compliance with company policies and legal regulations during the collections process.<br>• Prepare regular reports detailing collection activities and account recovery performance.<br>• Provide exceptional customer service while handling sensitive financial matters.<br>• Recommend strategies to improve collection processes and reduce overdue accounts.
<p>We are seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to join our team and support both <strong>Collections</strong> and <strong>Cash Application</strong> functions. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and enjoys problem-solving to keep customer accounts accurate and up to date.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Collections</strong></p><ul><li>Manage an assigned portfolio of customer accounts and follow up on past-due invoices via phone and email.</li><li>Maintain detailed notes documenting all collection activities.</li><li>Respond to customer inquiries and take proactive measures to keep accounts current.</li><li>File, scan, and email invoices as needed.</li><li>Assist with additional collection-related duties as assigned.</li></ul><p><strong>Cash Application</strong></p><ul><li>Accurately post and record cash receipts from checks, ACH, wire transfers, and credit card transactions.</li><li>Reconcile daily cash receipts and deposit reports against bank or lockbox records.</li><li>Apply payments to the correct customer accounts and open invoices.</li><li>Research and resolve unapplied or unidentified payments quickly and accurately.</li><li>Identify and correct discrepancies such as overpayments, underpayments, and misapplied funds.</li></ul><p><br></p>
The Credits and Collections Coordinator is responsible for assisting with the invoicing and pricing process for customer orders, ensuring accuracy and compliance with internal protocols. This includes daily invoice verification, applying freight and extra charges, and placing orders on hold when necessary. <br>Responsibilities and Essential Functions: <br>• Manage daily invoicing: ensure all orders are priced, apply freight, place unpriced or PAS orders on hold, and email non-EDI invoices to customers; confirm delivery of extra charges when applicable<br>• Process weekly trouble settlements, including pricing, redelivery, and related fees<br>• Contact customers weekly to coordinate PAS returns<br>• Apply freight and additional charges to all restock orders weekly<br>• Price PAS orders and process returns weekly<br>• File truck claims as needed<br>• Support AR by investigating large cash receipt shortages and applying unidentified credits<br>• Apply daily pricing or quality credits to orders per sales team <br>• Assist AP in resolving discrepancies on brokerage, purchased product, and outside purchase bills<br><br>Required Knowledge, Skills, Qualifications, Experience: <br>• Bachelor’s degree in Accounting, Finance, Economics or related field <br>• 3-5 + Years of experience in accounting or finance-related role<br>• Understanding of invoicing, billing processes, order reconciliation, and settlements <br>• Proficiency in accounting software and Microsoft Suite (Outlook, Excel) <br>• Experience with ERP<br>• Attention to detail, problem-solving skills, and organization abilities <br>• Ability to manage daily and weekly tasks independently and meet strict deadlines<br>• Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment<br>• Ability to work independently while collaborating with cross-functional teams <br>• Willingness to learn, adapt, and ask insightful questions to gain clarity
<p>We are looking for a dedicated Collections Specialist who will be responsible for managing and optimizing collection processes while ensuring compliance with industry standards. </p><p><br></p><p>Responsibilities:</p><p>• Handle both commercial and consumer collection accounts, ensuring timely resolution and payment.</p><p>• Analyze credit data to assess the risk and establish appropriate collection strategies.</p><p>• Maintain accurate records of billing and collection activities to ensure proper documentation.</p><p>• Communicate effectively with clients to address payment issues and negotiate solutions.</p><p>• Monitor outstanding accounts and follow up consistently to reduce delinquency rates.</p><p>• Prepare detailed reports on collection performance and provide insights for improvement.</p><p>• Ensure compliance with relevant laws and regulations in all collection activities.</p><p><br></p>
<p>We are looking for an experienced Collections Specialist to join a team in Wilmington NT, Delaware. This role is a contract position with the potential for a long-term opportunity, offering an excellent chance for professionals with a background in collections and customer service to grow within a dynamic work environment. Candidates should be comfortable working in a high-volume call center setting and possess strong communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection activities to recover outstanding balances in compliance with company policies.</p><p>• Communicate effectively with customers via phone or E-Mail, providing solutions to payment-related issues.</p><p>• Utilize Microsoft Excel and other tools to track account balances and generate reports.</p><p>• Collaborate with billing teams to ensure accurate handling of invoices and payments.</p><p>• Handle inbound and outbound calls to address customer inquiries and resolve disputes.</p><p>• Monitor overdue accounts and initiate appropriate follow-up actions.</p><p>• Analyze credit information and provide recommendations for account adjustments.</p><p>• Maintain detailed records of all communications and transactions for auditing purposes.</p><p>• Ensure compliance with regulatory standards and company procedures related to collections.</p><p>• Support continuous improvement initiatives to enhance collection processes and customer satisfaction.</p>
Are you experienced in managing receivables and credit functions within a fast-paced, multi-branch environment? Our client in the construction industry is seeking a detail-oriented Accounts Receivable / Credit & Collections Specialist to join their team. <br> Key Responsibilities: Track all receivables and approve new customer accounts in collaboration with branches. Partner with branch managers to resolve problem accounts and ensure timely collections. Maintain and update accurate customer portfolios and records. Process customer refunds as needed. Recommend bad debt and service charge write-offs. Send customer statements as requested and as part of the collections process. Prepare and file Pre-liens when necessary. Liaise with collections attorneys and agencies to manage delinquent accounts. Responsible for initial collection approvals and follow-ups. Pull and review Dunn & Bradstreet reports to assess customer risk. Verify contract compliance for customer agreements. Monitor accounts receivable ageing and provide regular reviews. <br> Apply now or contact Dennis Brinkmann for immediate consideration - 925-271-4809
