<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
We are looking for a detail-oriented and proactive Collections Specialist to join our services team in Minneapolis, Minnesota. This role is centered on delivering exceptional client service while managing financial processes and ensuring the efficient handling of accounts receivable. The ideal candidate will thrive in a collaborative environment and possess strong organizational and analytical skills.<br><br>Responsibilities:<br>• Conduct credit evaluations for new client intake and secure approval for credit relationships.<br>• Develop and implement monitoring systems and generate detailed reports for accounts receivable and client financial data.<br>• Collaborate with attorneys to assess accounts receivable and establish tailored action plans for each client.<br>• Document collection efforts and follow-up activities in the firm's accounting system.<br>• Process discounted accounts receivable transactions in compliance with established policies.<br>• Prepare and distribute monthly accounts receivable statements and client communication regarding collections.<br>• Provide regular updates on financial statuses to office leadership and partners.<br>• Investigate unallocated credits or payments and coordinate resolutions for accurate account reconciliation.<br>• Manage routine reviews and resolutions of dormant trust accounts to ensure compliance.<br>• Process client refunds by preparing necessary approvals and submitting them to accounts payable.
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
<p>We are looking for a skilled Collections Specialist to join our team in Deerfield Beach, Florida. This is a Contract-to-Permanent position within the dynamic construction industry, offering a great opportunity to grow your career. The ideal candidate will play a key role in maintaining accurate financial records and ensuring timely collection of payments, while fostering strong relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update service logs to ensure accurate records.</p><p>• Coordinate service calls with subcontractors, technicians, owners, and management, ensuring smooth communication and resolution.</p><p>• Provide consistent status updates to all relevant personnel as service jobs progress.</p><p>• Manage and update daily schedules. </p><p>• Open and organize job folders for service projects, including necessary documents such as turnover forms, subcontractor lists, and work orders.</p><p>• Track and organize paperwork associated with service jobs, ensuring all documentation is attached to invoices for backup.</p><p>• Process and code subcontractor invoices for payment while preparing estimated weekly check runs.</p><p>• Verify compliance requirements for subcontractors, including workers' compensation and liability insurance.</p><p>• Generate and process accounts receivable invoices , attaching copies of received checks for filing and documentation.</p><p>• Conduct monthly reviews of statements, make collection calls for overdue invoices, and prepare for bi-weekly collections meetings.</p>
We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Hopkinton, Massachusetts. In this role, you will be responsible for managing outstanding accounts and ensuring timely resolution of billing discrepancies. This position requires a proactive individual with strong organizational skills and the ability to solve problems effectively.<br><br>Responsibilities:<br>• Manage and resolve a backlog of outstanding accounts and billing issues.<br>• Conduct thorough reviews of consumer and commercial collections to ensure accuracy.<br>• Collaborate with clients and internal teams to address payment discrepancies and overdue balances.<br>• Monitor accounts receivable and follow up on overdue invoices to secure payments.<br>• Utilize established collection processes to achieve timely resolution of outstanding debts.<br>• Analyze credit and account histories to identify potential risks and recommend solutions.<br>• Ensure all documentation related to collections and billing is maintained accurately.<br>• Implement strategies to improve collection efficiency and minimize delays.<br>• Provide regular updates to management on collection efforts and account statuses.<br>• Maintain compliance with company policies and industry regulations during all collection activities.
We are looking for an experienced Collections Specialist to join our team in DFW Airport, Texas. In this Contract-to-Permanent position, you will play a crucial role in managing and resolving both commercial and consumer accounts, ensuring timely payments and maintaining accurate records. This opportunity is ideal for professionals with a strong background in credit and billing collections.<br><br>Responsibilities:<br>• Handle commercial and consumer collection accounts, ensuring timely resolution of outstanding balances.<br>• Communicate effectively with clients to address billing discrepancies and negotiate payment terms.<br>• Monitor account activity and proactively identify overdue payments.<br>• Maintain detailed and accurate records of all collection activities.<br>• Collaborate with internal teams to verify account information and resolve disputes.<br>• Prepare and generate reports on collection performance and account statuses.<br>• Follow established protocols and compliance standards in all collection efforts.<br>• Develop strategies to improve recovery rates and reduce outstanding debt.<br>• Provide exceptional customer service while addressing payment concerns.<br>• Stay updated on industry best practices and regulations related to collections.
We are looking for a skilled and detail-oriented Collections Specialist to join our team in Independence, Ohio. In this Contract-to-permanent position, you will play a key role in managing business-to-business (B2B) collections while ensuring accurate records and prompt follow-ups. This hybrid role offers a mix of in-office and remote work, providing flexibility after the initial training period.<br><br>Responsibilities:<br>• Conduct B2B collections to ensure timely payments and resolve outstanding balances.<br>• Maintain and update customer records to ensure accuracy and compliance.<br>• Follow up on purchase orders and address any discrepancies or delays.<br>• Utilize Centra, the in-house software, to manage collection processes and workflows.<br>• Collaborate with internal teams to address payment-related issues and streamline operations.<br>• Communicate professionally with clients to negotiate payment terms and resolve disputes.<br>• Prepare regular reports on collection activities and payment statuses.<br>• Ensure adherence to company policies and regulatory requirements during all collection activities.<br>• Contribute to process improvements and recommend strategies for better efficiency.
We are looking for a skilled Collections Specialist to join our team on a contract basis. In this role, you will play a vital part in managing and resolving outstanding accounts while ensuring compliance with debt collection laws. This position offers flexibility and the opportunity to work remotely, based in Alexandria, Virginia.<br><br>Responsibilities:<br>• Prepare detailed reports on account aging, collection progress, and other financial data to support decision-making.<br>• Update and maintain accurate records of payments, account statuses, and customer communications.<br>• Address billing discrepancies and handle customer inquiries regarding overdue payments.<br>• Ensure adherence to ethical standards and compliance with relevant debt collection regulations.<br>• Collaborate with customers and internal teams to resolve billing issues and maintain cash flow.<br>• Apply expertise in commercial and consumer collections to recover outstanding balances efficiently.<br>• Implement and refine collection processes to improve overall efficiency.<br>• Utilize Excel to manage and analyze collection data effectively.
We are looking for a dedicated Credit and Collections Specialist to join our team in Skokie, Illinois. In this Contract to permanent position, you will play a key role in managing credit assessments, ensuring timely payments, and overseeing accounts receivable reporting. This role requires a proactive individual with strong analytical and communication skills to support the organization’s financial health.<br><br>Responsibilities:<br>• Follow up with clients to encourage timely payments and resolve outstanding balances.<br>• Process, update, and manage information related to credit applications.<br>• Review and adjust customer credit limits, ensuring compliance with company policies.<br>• Assist with customer account clean-up and maintain accurate records.<br>• Support the Treasury team by providing insights on accounts receivable status.<br>• Address and resolve credit card chargebacks promptly, including submitting required documentation.<br>• Contribute to month-end reporting for accounts receivable and support balance sheet reconciliations.<br>• Monitor business trends and develop actionable metrics for accounts receivable.<br>• Collaborate with team members to improve collection processes and maintain strong customer relationships.
<p>We are looking for a dedicated Collections Specialist in Manchester, New Hampshire. This long-term contract position offers an opportunity to contribute to our financial operations by managing collection processes and maintaining accurate records. The ideal candidate will be skilled in handling both consumer and commercial collections while ensuring compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Process correspondence, generate form letters, and prepare labels to support collections efforts.</p><p>• Review and evaluate accounts to determine the appropriate actions based on account type, balance, credit history, or collateral.</p><p>• Maintain and update collection files, ensuring all data is accurately entered into systems and reports are generated as needed.</p><p>• Respond to calls and inquiries regarding payment notices and overdue accounts with attention to detail.</p><p>• Oversee the mailing of notices, identifying and addressing any errors to ensure accurate communication.</p><p>• Explain loan statuses to customers and follow up on delinquent accounts to arrange payment solutions.</p><p>• Record and document all interactions with customers, including processing mail payments and receipts.</p><p>• Prepare necessary documentation for collection agencies and attorneys, including posting associated payments.</p>
Robert Half client is adding a Collections & Credit Specialist to their team. The Credit and Collections Specialist is required to have experience in evaluating credit, recommending credit limits, adjustments, journal entries and heavy collections. <br><br>The Collections and Credit Specialist should have experience with ADP, Oildex, Excel (VLOOKUPS and Pivot Tables)
<p>We are looking for a detail-oriented Credit & Collections Specialist for an Oconomowoc, WI area organization. In this role, you will manage credit applications, oversee commercial collections, and ensure the approval process aligns with company standards. This position offers an excellent opportunity to contribute to financial operations and maintain strong customer relationships.</p><p><br></p><p>Responsibilities:</p><p>• Review and process credit applications with accuracy and efficiency.</p><p>• Manage commercial collections, ensuring timely follow-ups and resolution of outstanding balances.</p><p>• Approve credit limits based on company policies and financial analysis.</p><p>• Maintain detailed records of customer accounts and payment histories.</p><p>• Collaborate with internal teams to address credit-related issues and improve processes.</p><p>• Provide exceptional customer service to resolve disputes and maintain positive relationships.</p><p>• Prepare reports on credit and collections activities for management review.</p><p>• Analyze financial data to assess creditworthiness and mitigate risks.</p><p>• Ensure compliance with company policies and regulatory standards.</p>
<p>We are seeking a motivated and detail-oriented <strong>Credit & Collections Specialist</strong> with experience in the construction industry to join our team on a contract-to-hire basis. The ideal candidate will have a strong understanding of lien law compliance, customer account management, and credit process coordination. This position offers a unique opportunity to collaborate with leadership while playing a critical role in supporting the company's credit and collections workflow.</p><p><strong>Key Responsibilities</strong></p><p><strong>Collections & Credit Coordination:</strong></p><ul><li>Review and process customer credit applications, ensuring all required documentation is collected.</li><li>Maintain accurate credit files and monitor accounts receivable aging, working proactively to collect outstanding balances.</li><li>Resolve payment discrepancies by communicating with customers, internal teams, and the legal department as necessary.</li><li>Support vendor and subcontractor credit-related processes.</li></ul><p><strong>Lien Management:</strong></p><ul><li>Prepare and send preliminary notices, lien waivers, and other lien-related documents in adherence to state requirements.</li><li>Track lien deadlines and manage lien records in an organized and timely manner.</li><li>Collaborate with project managers and legal counsel for lien releases.</li></ul><p><strong>Administrative & Leadership Support:</strong></p><ul><li>Provide assistance to the VP of Accounting and VP of Finance, including calendar management, meeting coordination, and preparation of correspondence and reports.</li><li>Help organize and track departmental priorities, ensuring seamless coordination and follow-up.</li><li>Manage document organization for audits, compliance, and other business needs while maintaining confidentiality.</li></ul><p><strong>Team & Departmental Support:</strong></p><ul><li>Act as a liaison between departments for AR, credit, and lien-related inquiries.</li><li>Assist with departmental projects to enhance operational efficiency.</li><li>Maintain well-organized filing systems, both digital and physical, for easy access.</li></ul><p><br></p>
<p>We are looking for a dedicated Collections Specialist to join our team in Bloomington, Minnesota. In this long-term contract role, you will play a vital part in managing customer accounts and ensuring timely collection of payments while maintaining positive relationships with clients. This position offers an excellent opportunity to utilize your expertise in business-to-business collections.</p><p><br></p><p>Responsibilities:</p><p>• Analyze customer accounts to identify overdue balances and initiate effective collection strategies.</p><p>• Communicate payment terms, account statuses, and repayment plans clearly and professionally to clients.</p><p>• Accurately document customer interactions, payment agreements, and account updates in company systems.</p><p>• Resolve customer disputes and inquiries regarding account balances in a timely and efficient manner.</p><p>• Collaborate with internal departments, such as billing and accounting, to address discrepancies and escalate complex issues.</p><p>• Meet and exceed individual collection goals while adhering to company policies and guidelines.</p><p>• Follow up on payment commitments to ensure compliance and monitor accounts for potential further action.</p><p>• Foster positive relationships with clients to encourage timely payments while maintaining goodwill.</p><p>• Stay informed about relevant legal and regulatory requirements pertaining to collections practices.</p>
We are looking for a detail-oriented and proactive Collections Specialist to join our team in Kennesaw, Georgia. In this long-term contract position, you will play a critical role in managing accounts receivable, resolving billing discrepancies, and maintaining positive relationships with clients. The ideal candidate will possess strong negotiation skills and a commitment to adhering to industry regulations.<br><br>Responsibilities:<br>• Negotiate payment plans and settlements with customers to resolve outstanding balances effectively.<br>• Maintain detailed and accurate records of all collection efforts, including customer communications and payment agreements.<br>• Investigate and address billing discrepancies or disputes promptly to ensure customer satisfaction.<br>• Partner with internal teams, such as Accounting and Customer Service, to resolve client concerns and guarantee accurate invoicing.<br>• Monitor aging accounts receivable reports and prioritize collection activities based on delinquency levels.<br>• Report regularly to management on the progress of collections, highlighting any challenges or risks.<br>• Ensure compliance with all applicable collections laws, including the Fair Debt Collection Practices Act, during all interactions.<br>• Identify and implement process improvements to enhance the efficiency and effectiveness of collection operations.
We are looking for an experienced Collections Specialist to join our team on a long-term contract basis in Houston, Texas. In this role, you will focus on managing business-to-business collections, ensuring accurate account reconciliations, and applying payments efficiently. This position offers an excellent opportunity to leverage your analytical skills and expertise in credit and collections processes.<br><br>Responsibilities:<br>• Manage business-to-business collections by contacting clients regarding overdue accounts and negotiating payment arrangements.<br>• Analyze and reconcile past-due accounts to ensure accuracy and resolution of discrepancies.<br>• Process cash applications and allocate payments to appropriate accounts.<br>• Maintain detailed records of client communications and account statuses.<br>• Collaborate with internal teams to address billing issues and improve collection processes.<br>• Utilize Microsoft Excel to track collections, prepare reports, and analyze financial data.<br>• Provide exceptional customer service to address client inquiries and concerns.<br>• Support continuous improvement efforts in credit and collections workflows.<br>• Identify and escalate unresolved accounts to management for further action.<br>• Monitor and report on collection metrics to ensure targets are met.
<p>We are looking for a skilled Collections Specialist to join our team in West Palm Beach, Florida. In this role, you will focus on resolving aged receivables and ensuring timely payments from both commercial and consumer accounts. This position requires someone with strong attention to detail, follow-up abilities, and persistence to meet deadlines and contribute to financial goals.</p><p><br></p><p>Responsibilities:</p><p>• Manage and prioritize aged receivables, ensuring payments are collected efficiently.</p><p>• Conduct outreach to clients via phone and email to follow up on overdue accounts.</p><p>• Post cash receipts accurately and reconcile accounts to maintain up-to-date records.</p><p>• Investigate and resolve billing discrepancies to ensure accurate invoicing.</p><p>• Collaborate with internal teams to streamline collection processes and improve efficiency.</p><p>• Maintain detailed documentation of collection efforts and client communications.</p><p>• Provide regular updates on collection progress and outstanding accounts.</p><p>• Implement best practices for commercial and consumer debt collection.</p><p>• Build strong relationships with clients to facilitate payment resolutions.</p><p>• Monitor accounts receivable aging reports and take proactive measures to reduce outstanding balances.</p>
We are looking for a dedicated Collections Specialist to join our team in DFW Airport, Texas. In this Contract-to-permanent role, you will play a vital part in managing and improving our collections processes to ensure timely payments and maintain strong relationships with clients. This position offers an excellent opportunity to utilize your expertise in commercial and consumer collections while contributing to the financial health of the organization.<br><br>Responsibilities:<br>• Manage and oversee commercial and consumer collection activities to ensure timely payments.<br>• Communicate professionally with clients to address overdue accounts and negotiate payment solutions.<br>• Implement effective strategies to reduce outstanding balances and improve collection rates.<br>• Maintain accurate records of payment agreements, account statuses, and collection efforts.<br>• Analyze billing and payment discrepancies to identify and resolve issues promptly.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Monitor and report on key performance indicators related to collections.<br>• Follow all regulatory and compliance guidelines in handling sensitive financial information.<br>• Provide exceptional customer service while balancing the need for effective collections.<br>• Contribute to continuous improvement initiatives within the collections department.
<p>Robert Half is actively searching for a Delinquent Accounts Specialist with a positive attitude and strong communication skills. Spanish/English bilingual skills not mandatory, but a definite plus. This position in the Frankfort, Kentucky region is a contract/temporary to hire opportunity working with a housing organization to address delinquent mortgage accounts. Please see the details below and apply today for immediate consideration. If you don’t have exact experience, but feel that your skills apply, please feel free to submit your application. </p><p> </p><p>Your responsibilities in this role:</p><p> </p><p>- Receive/Place inbound/outbound telephone calls with delinquent borrowers to establish contact and identity for the true reason for default</p><p> </p><p>- The position would entail placing borrowers on an informal repayment plan or making the determination to refer them to an intervention team for more analytical review</p><p> </p><p>- Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries</p><p> </p><p>- Review and process payments received on daily suspend and unapplied reports</p><p> </p><p>- Generate and follow up on required correspondence to ensure compliance</p><p> </p><p>- Lead all billing and reporting activities according to deadlines</p><p> </p><p>- Ensure mortgage borrower properties are in compliance with regulations and requirements</p><p> </p><p>- Maintain and update customer files to ensure data integrity</p><p> </p><p>- Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment</p>
<p>We’re partnering with a well-established credit union experiencing significant growth and team integration! Their collections department now supports both direct and indirect lending and is seeking a service-minded professional to join their team.</p><p><br></p><p>Apply today or contact our team at 563-359-3995 to learn more. Christin, Lydia, and Erin are great points of contact!</p><p><br></p><p>Details:</p><p>Location - Onsite: Moline, IL</p><p>Hours: M-F 8:30am-5pm</p><p>Duration: Contract-to-Hire</p><p><br></p><p>Key Responsibilities:</p><p>- Handle early-stage delinquency queues (typically 7+ days past due) with a focus on proactive, respectful outreach via phone, text, and email</p><p>- Respond to inbound member calls regarding locked accounts, payment issues, and account recovery</p><p>- Collaborate with team members to find solutions and bring accounts back into good standing</p><p>- Progress into more complex queues over time, with opportunities to develop negotiation skills</p><p>- Contribute to a team culture that emphasizes member service, accountability, and collaboration</p>
<p><strong>Job Title: </strong>Collections Specialist</p><p><br></p><p><strong>Job Overview:</strong></p><p>A well-established organization based in Pittsburgh, PA, is seeking a skilled Collections Specialist with at least 2 years of relevant collections experience (preferably consumer collections experience). This position is onsite and the normal work hours are Monday through Friday 8am-4:30pm. (Some flexibility may be available with the start time). The Collection Specialist will be responsible for managing delinquent accounts, including loans, credit cards, and negative accounts. The position involves engaging with customers to secure repayment plans that restore accounts to good standing, while also consulting with the Collection Supervisor and CFO to determine appropriate measures such as repossession, litigation, or right of offset. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Investigate billing errors and disputes, providing prompt follow-ups as needed.</p><p>• Monitor due dates and send timely payment reminders.</p><p>• Contact customers via phone, email, and written correspondence to resolve unpaid balances.</p><p>• Record all collection activities and maintain detailed communication logs.</p><p>• Respond to customer inquiries regarding billing statements in a professional manner.</p><p>• Negotiate partial payments or structured repayment plans when necessary.</p><p>• Collaborate with team members to establish effective debt recovery strategies.</p><p>• Update account status upon successful resolution of debts.</p><p>• Prepare and issue required documentation to customers and credit bureaus.</p><p>• Partner with legal counsel when escalations are warranted.</p><p>• Take ownership of assigned accounts during the debt collection process.</p><p>• Utilize debt collection software and public record databases for account resolution.</p><p>• Ensure compliance with all applicable federal, state, and local laws, as well as internal company policies.</p><p>• Handle sensitive customer data with strict confidentiality and discretion.</p><p><br></p><p><strong>Required Skills and Qualifications:</strong></p><p>• Customer Service and Negotiation: Proven ability to address customer concerns and negotiate payment terms.</p><p>• Communication: Excellent verbal and written communication skills.</p><p>• Interpersonal Skills: Ability to collaborate effectively with coworkers and interact professionally with customers.</p><p>• Problem-Solving: Strong critical thinking and decision-making abilities.</p><p>• Professionalism: Exhibit a calm and composed demeanor, even under challenging situations.</p><p>• Independence: Capable of working autonomously while managing multiple tasks and deadlines.</p><p><br></p><p><strong>Educational and Experience Requirements:</strong></p><p>• High school diploma or equivalent.</p><p>• Minimum of two years of experience in collections, customer service, or sales.</p><p>• Familiarity with bankruptcy or repossession procedures is highly preferred.</p><p><br></p><p>Apply on the Robert Half website or via the Robert Half mobile app today if you meet the criteria and would like to be considered. After applying, please call 412-471-5946 and ask to speak with Dan, Aimee or Carrie! When calling, please reference job # 03730 - 0013301588. Thank you! </p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
<p>Financial organization located in Pittsburgh, PA is seeking a Mortgage Collections Specialist! This role will be focused on contacting borrowers to collect on past due mortgage payments, review loan documents for correct contact information and answering incoming calls. The Mortgage Collections Specialist will also be responsible for setting up and reviewing payment plans, documenting all communication and communication attempts with the borrower, escalating complex issues to managers, and answering questions from borrowers pertaining to their mortgage.</p><p><br></p><p>This is a contract role, however there is a possibility for this to evolve into a full-time position!</p><p><br></p><p>The Mortgage Collection Specialist would work onsite at their Pittsburgh Office located in downtown Pittsburgh. The hours would be 40 hours per week during normal business hours, Monday through Friday.</p><p><br></p><p>Job responsibilities:</p><ul><li>Contact borrowers to address delinquent loans and explore communication options</li><li>Meet performance goals, including call and response metrics</li><li>Document interactions, arrangements, and follow-up plans thoroughly in the system</li><li>Maintain compliance with laws, policies, and industry standards in account management</li><li>Research loan records, resolve issues, and ensure accurate data maintenance</li><li>Perform related tasks and projects as assigned</li><li>Help identify and manage risks encountered during daily responsibilities</li><li>Adhere to regulatory guidelines and company compliance protocols</li></ul><p>If you have a strong customer service background, a mortgage background and/or a strong collections background, you are encouraged to apply! Candidates must have excellent communication skills (both oral and written), be very organized, and able to document conversations. Prior experience working in the banking, financial services or mortgage industry is highly preferred! Specific qualifications are as follows: </p><ul><li>Proficiency in commercial collections, mortgage collections or consumer collections is highly preferred</li><li>Familiarity with mortgage lending processes is beneficial</li><li>Understanding of mortgage and financial systems is preferred</li><li>Ability to use Microsoft Excel and Microsoft Word</li></ul><p>If you are interested in being considered for this Mortgage Collections position, please apply online via the Robert Half website. After applying online, please call 412-471-5946 and ask to speak with Aimee, Carrie or Dan to confirm your application was received. Please reference job #03730-0013301435 when calling! We also recommend applying on the Robert Half website or using the Robert Half app. </p>
We are looking for a highly organized and detail-oriented Collections Specialist to join our team in Greenville, North Carolina. In this long-term contract role, you will manage business accounts, oversee payment processes, and ensure timely collections while working with major clients such as Amazon and Walmart. This position offers a dynamic environment where strong communication and technical skills are essential to success.<br><br>Responsibilities:<br>• Manage a portfolio of business accounts, ensuring timely follow-up on outstanding payments.<br>• Utilize advanced Excel skills to analyze data, track collections, and generate reports.<br>• Communicate effectively with internal teams and external clients to resolve payment discrepancies.<br>• Maintain accurate documentation of collection activities and account statuses.<br>• Handle high-volume accounts, including major clients such as Amazon and Walmart, with precision and attention to detail.<br>• Adapt quickly to new systems and processes to enhance collection efficiency.<br>• Collaborate with other departments to streamline billing and collection procedures.<br>• Identify and address potential issues in the collection process proactively.<br>• Ensure compliance with company policies and regulatory requirements during all collection activities.
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
