We are looking for a Credit & Collections Specialist to join a construction-focused organization in Hamilton, Ohio on a contract basis with the opportunity for a permanent position. This position supports the financial health of the business by overseeing commercial credit activities, strengthening collection efforts, and helping teams follow sound credit practices. The ideal candidate brings strong analytical judgment, effective communication skills, and the ability to work across departments to manage receivables and customer risk.<br><br>Responsibilities:<br>• Oversee day-to-day credit activities by applying company credit standards and helping maintain consistent practices across accounts.<br>• Track outstanding accounts receivable balances, identify collection concerns, and take timely action to improve payment performance.<br>• Maintain accurate customer credit records, including supporting documentation, account updates, and review history.<br>• Perform recurring evaluations of customer creditworthiness using available financial information, payment trends, and credit tools.<br>• Partner with regional teams and subsidiary personnel to resolve credit and collection challenges and support account decisions.<br>• Process cash applications and organize related backup documentation to ensure accurate recordkeeping and audit readiness.<br>• Support compliance with applicable sales tax requirements as well as internal financial policies and procedures.<br>• Prepare recurring reports for regional leadership that summarize account status, collection activity, and credit-related trends.<br>• Provide guidance to accounting and sales staff on credit processes, documentation expectations, and best practices.<br>• Help protect the company’s legal and financial interests related to customer accounts and property improvement rights as needed.
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>A growing, business-facing organization in the Morristown area is seeking a Credit & Collections Specialist to support its AR operations. This role focuses on managing customer accounts, driving timely collections, and maintaining strong relationships while ensuring accurate credit assessments and minimizing risk exposure.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a portfolio of customer accounts, monitoring aging and proactively following up on outstanding balances</li><li>Conduct collection efforts via phone and email while maintaining a professional, customer-focused approach</li><li>Review and evaluate credit applications, establish credit limits, and monitor risk exposure</li><li>Research and resolve billing discrepancies, short payments, and unapplied cash</li><li>Partner with sales and internal teams to address account issues and improve collection timelines</li><li>Maintain accurate account records, notes, and documentation within the system</li><li>Prepare aging reports and provide regular updates on collection status and risk accounts</li><li>Support month-end close by reconciling AR balances and ensuring proper account treatment</li></ul><p><br></p>
<p>Robert Half has partnered with a thriving manufacturer on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, applying daily payments, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Review and assess customer credit applications, financial statements, and payment history to establish appropriate credit limits </p><p>· Monitor accounts receivable aging and proactively follow up on past-due balances </p><p>· Perform collections activities via phone, email, and written correspondence </p><p>· Investigate and resolve billing discrepancies, short payments, and disputes </p><p>· Maintain accurate and up-to-date customer credit files and account records </p><p>· Collaborate with sales, customer service, and accounting teams to address account issues </p><p>· Recommend accounts for credit holds or escalation based on risk assessment </p><p>· Prepare and analyze reports related to credit exposure, delinquency trends, and collections performance </p><p>· Support month-end close activities, including reconciliation of A/R accounts </p><p>· Ensure compliance with company policies and applicable regulations</p>
<p>We are looking for an experienced Credit & Collections Analyst to join our client's team in Memphis, Tennessee. In this role, you will play a vital part in managing corporate accounts, minimizing financial risks, and ensuring timely collections. This position requires strong analytical skills, a customer-focused mindset, and effective collaboration with internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable to ensure timely collections and minimize bad debt exposure.</p><p>• Analyze financial statements to establish appropriate credit limits for customers.</p><p>• Address customer inquiries related to collections, resolve account discrepancies, and handle short payments.</p><p>• Monitor and maintain assigned accounts, including adjustments, reconciliations, and processing credit memo requests.</p><p>• Collaborate with sales teams and senior management to expedite collections and resolve account issues.</p><p>• Build and maintain strong relationships with dealers, customers, and internal teams to ensure smooth operations.</p><p>• Prepare and submit detailed weekly and monthly reports on account statuses and collections progress.</p><p>• Distribute delinquency notices to customers and follow up on overdue accounts.</p><p>• Participate in team meetings and contribute to departmental initiatives and planning.</p><p>• Resolve customer disputes and work to address payment issues for outstanding balances.</p>
<p>We are looking for a detail-oriented Billing and Collections Specialist to join our client's team in Brooklyn, New York. In this role, you will manage various billing and collection activities, ensuring accuracy and efficiency in financial operations. If you have experience in construction billing or familiarity with lien waivers and AIA billing, you will thrive in this fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the complete monthly billing process, including preparing invoices, securing necessary approvals, and ensuring timely submissions.</p><p>• Maintain and update spreadsheets for clients, ensuring data accuracy and organization.</p><p>• Handle change orders and manage billing processes, including follow-ups on lien waivers for subcontractors.</p><p>• Collaborate with project managers to support reporting and provide necessary financial insights.</p><p>• Assist in audit-related activities by preparing and organizing relevant documentation.</p><p>• Ensure compliance with billing standards and practices, particularly in construction-related projects.</p><p>• Work closely with the controller to finalize and notarize invoices as required.</p><p>• Provide support in resolving billing discrepancies and client inquiries in a timely manner.</p><p><br></p><p>If this person is you, please apply directly to victoria.iacoviello@roberthalf</p>
<p><strong>Consumer Collections Representative – Loss Mitigation | Mortgage Services</strong></p><p><strong>Location:</strong> Tempe, AZ (100% On-Site | Near Rio Salado Pkwy & Loop 101)</p><p><strong>Pay:</strong> $22/hour</p><p><strong>Job Type:</strong> Full-Time | Temp-to-Hire</p><p><strong>Industry:</strong> Mortgage & Financial Services</p><p><br></p><p>Robert Half is hiring a <strong>Consumer Collections Representative – Loss Mitigation</strong> for a growing national mortgage and financial services company in Tempe. This is a great opportunity for candidates with call center customer service experience who want to build a long-term career in financial services.</p><p>This full-time, temp-to-hire position offers <strong>paid training, consistent hours, career growth, and excellent benefits upon permanent hire</strong>. The role is based in a modern, high-volume call center environment and is fully on-site.</p><p><br></p><p><em>About the Role</em></p><p>As a <strong>Loss Mitigation Collections Representative</strong>, you will make a high volume of outbound calls to mortgage customers who are more than 60 days past due on their payments. You will speak with customers in a professional and empathetic manner, gather and document financial information, and help present possible financial solutions based on their specific situation.</p><p><br></p><p><em>Key Responsibilities</em></p><ul><li>Handle high-volume outbound and inbound calls related to delinquent mortgage accounts and payment collection</li><li>Communicate professionally and empathetically with customers regarding past-due mortgage payments</li><li>Gather, review, and enter relevant financial information accurately into internal systems</li><li>Explain potential repayment or financial solution options based on customer circumstances</li><li>Document all customer interactions thoroughly and accurately</li><li>Follow compliance, quality, and customer care standards</li><li>Participate in ongoing training, coaching, and performance development</li></ul><p><em>Schedule</em></p><p><strong>Full-Time – 40 hours per week</strong></p><p><strong>Monday–Friday:</strong></p><ul><li>Spring/Summer: 9:00 AM – 6:00 PM</li><li>Fall/Winter: 10:00 AM – 7:00 PM</li></ul><p><strong>Mandatory Monthly Saturday Rotation:</strong></p><ul><li>One half-day Saturday per month</li><li>Typically 7:00 AM – 11:00 AM or 8:00 AM – 12:00 PM, depending on the time of year</li></ul><p><strong>Training Schedule:</strong></p><ul><li>First few weeks of corporate classroom training: Monday–Friday, 8:00 AM – 5:00 PM</li></ul><p><br></p>
<p>A leading organization is seeking an experienced credit leader to join our regional credit team. This position plays a key leadership role, reporting directly to the Regional Credit Manager. You will provide direct oversight, hiring, training, and supervision for 6 Regional Credit Analysts and Assistants.</p><p>Responsibilities:</p><p>• Supervise daily credit & collections activities to ensure timely collections and accurate account reconciliation</p><p>• Provide training, performance reviews, and team goal setting</p><p>• Prepare weekly AR reports and manage escalated deduction/collections issues</p><p>• Drive process improvements for greater efficiency and quality</p><p>Requirements:</p><p>• 5+ years in commercial credit and collections</p><p>• Prior experience managing a team (6 direct reports)</p><p>• Background in a mid-to-large organization, ideally a distributor or similar industry</p><p>• Strong analytical, communication, and leadership skills</p><p>What We Offer: Excellent benefits package, work-from-home Fridays, competitive pay, and strong opportunities for advancement in a stable, growing company.</p><p><br></p><p><br></p><p>Joe.Faradie at roberthalf com</p><p><br></p><p>This is the best way to apply. Connect with me on linkedin</p>
<p>We are looking for an experienced AR Collections Clerk to join a law firm in New York, New York on a Contract basis. This role is focused on improving receivables performance, strengthening collection practices, and helping recover a significant volume of overdue client balances. The ideal candidate will bring a hands-on approach to business-to-business collections, work comfortably with Excel and Outlook, and contribute to a more organized accounts receivable process.</p><p><br></p><p>Responsibilities:</p><p>• Manage business-to-business collection efforts for a large portfolio of outstanding invoices, including balances that are significantly past due.</p><p>• Build and refine a practical collections workflow that improves follow-up consistency and increases cash recovery.</p><p>• Contact clients professionally by email and other appropriate channels to resolve open balances and secure payment commitments.</p><p>• Monitor accounts receivable activity, maintain accurate tracking records, and update collection status using Excel and Outlook.</p><p>• Apply incoming payments and support cash application activities to ensure account records remain current and accurate.</p><p>• Partner with internal accounting and business staff to address billing issues, research discrepancies, and remove obstacles to payment.</p><p>• Assist with accounts receivable and billing-related tasks while helping maintain clear documentation of collection activity.</p><p>• Support collection tracking and reporting while the team continues working with current tools and processes.</p>
We are looking for a skilled Medical Collections Specialist to join our team in Sacramento, California. This Contract to potential permanent position offers the opportunity to work in an engaging and fast-paced environment where attention to detail and strong communication skills are essential. The role focuses on managing medical claims, resolving discrepancies, and ensuring timely reimbursements, with the possibility of long-term placement based on performance.<br><br>Responsibilities:<br>• Review and interpret contracts to identify allowed amounts and ensure proper claim adjudication.<br>• Analyze Explanation of Benefits (EOBs) to verify payment accuracy and patient liability.<br>• Communicate effectively with insurance companies to dispute denied or underpaid claims, ensuring resolution.<br>• Provide clear explanations to patients regarding their balances, claim outcomes, and financial responsibilities.<br>• Draft compelling appeals to challenge claim denials and secure appropriate reimbursements.<br>• Maintain a thorough understanding of various insurance products, including Medicare Advantage plans.<br>• Manage high-volume workloads efficiently while maintaining accuracy and meeting production goals.<br>• Collaborate with team members to handle complex claims and develop effective solutions.<br>• Utilize analytical skills to make informed decisions on resolving claims and account discrepancies.<br>• Ensure consistent and timely follow-up on accounts to achieve and exceed recovery targets.
<p>A respected hospital in the San Fernando Valley is seeking an experienced and results-driven Hospital Medical Collections Specialist to join its revenue cycle team. This role is ideal for a motivated professional with a strong background in hospital collections, payer follow-up, and denial resolution. The ideal candidate will play a key role in accelerating reimbursements, reducing aging accounts receivable, and ensuring accurate resolution of inpatient and outpatient claims across a variety of payer sources.</p><p>The hospital is open to candidates with 2+ years of medical collections experience, particularly within an acute care or hospital setting.</p><p>Key Responsibilities</p><ul><li>Perform comprehensive follow-up on outstanding hospital accounts to secure accurate and timely reimbursement from insurance carriers and third-party payers</li><li>Review inpatient and outpatient claims to identify billing issues, denials, payment delays, and underpayments, and take proactive steps toward resolution</li><li>Manage collection efforts across multiple payer types, including Medicare Managed Care, Medi-Cal Managed Care, commercial insurance plans, HMOs, and PPOs</li><li>Prepare and submit appeals, reconsiderations, and supporting documentation for denied or improperly processed claims</li><li>Research and resolve account discrepancies by reviewing billing records, remittance advice, payer correspondence, and claim history</li><li>Collaborate with billing, coding, admissions, and clinical departments to correct claim issues and improve reimbursement outcomes</li><li>Maintain accurate and detailed documentation of collection activity, payer communications, and account status updates</li><li>Monitor assigned accounts to reduce aging AR and improve overall collection performance</li><li>Support departmental goals related to cash collections, denial management, and revenue cycle efficiency</li></ul><p><br></p>
<p>We are looking for an experienced Credit Manager to lead credit and collections operations in Appleton, Wisconsin. This role is responsible for balancing sound risk management with strong customer support, helping the business make informed credit decisions while protecting cash flow. The ideal candidate will bring strong commercial credit judgment, leadership capability, and the ability to partner effectively with finance, sales, and operations teams.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily credit and collections activities, ensuring decisions align with company policy and acceptable levels of financial risk.</p><p>• Assess new and existing customer accounts by reviewing financial information, credit data, and business conditions to determine appropriate credit limits and payment terms.</p><p>• Track portfolio exposure and aging trends, identify areas of concern, and recommend practical actions to reduce potential losses.</p><p>• Oversee collection efforts and account dispute follow-up to improve receivables performance and support timely resolution.</p><p>• Work closely with finance partners on cash forecasting, reserve considerations, and broader planning related to receivables health.</p><p>• Develop and monitor performance measures for delinquency, loss trends, and overall credit effectiveness, using results to guide improvements.</p><p>• Raise significant account concerns or elevated commercial risk issues to senior finance and sales leadership when broader visibility is needed.</p><p>• Lead, coach, and develop credit and collections team members by setting goals, reinforcing accountability, and promoting consistent execution.</p><p>• Provide ongoing training and guidance so policies, procedures, and risk standards are applied uniformly across the team.</p><p>• Contribute to process and workflow improvements that strengthen efficiency, reporting, and overall credit operations.</p>
We are looking for a proactive Credit/Collections Supervisor/Manager to lead accounts receivable and commercial collections operations for a growing organization in Charlotte, North Carolina. This role is ideal for a hands-on leader who can guide teams, improve performance through data, and build strong partnerships across the business. The successful candidate will bring a forward-thinking approach, confidence working independently, and the ability to manage both day-to-day execution and longer-term process improvement in a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Lead daily commercial collections and accounts receivable activities, ensuring team performance aligns with business objectives and service expectations.<br>• Monitor key collection and delinquency metrics, identify trends, and provide clear updates and recommendations to senior leadership.<br>• Set priorities for the team by directing focus toward high-risk or past-due accounts and adjusting collection strategies to improve recovery outcomes.<br>• Step in to support complex collection efforts when needed, including escalations involving internal stakeholders, customers, legal partners, or commercial teams.<br>• Maintain strong oversight of concerning accounts, helping the organization address payment risk before issues grow further.<br>• Take ownership of bad debt reserve reviews and write-off coordination, including preparing for monthly discussions and partnering with accounting to complete approved actions.<br>• Ensure collection practices remain consistent with company policies and reinforce accountability across supervisors and broader team members.<br>• Help lead operational change related to outsourced collections support, including managing local supervisors and aligning efforts across an extended team structure.<br>• Build a strong understanding of the business, establish operating cadences, and develop both immediate priorities and longer-term improvements for the function.
<p>Our client is looking for a detail-oriented Credit Specialist to support commercial credit and collections activities in Houston, Texas. This position focuses on evaluating customer credit information, helping manage account risk, and promoting timely payment across business accounts. The ideal candidate brings strong analytical ability, sound judgment, and at least 3 years of relevant experience in credit analysis and commercial collections.</p><p><br></p><p>Responsibilities:</p><p>• Review commercial credit applications and assess customer financial information to support informed credit decisions.</p><p>• Monitor account performance and payment trends to identify risk, recommend credit actions, and maintain healthy receivables.</p><p>• Work directly with business customers to resolve outstanding balances and drive effective commercial collection efforts.</p><p>• Maintain accurate credit records, account documentation, and supporting analysis within internal systems.</p><p>• Partner with sales, customer service, and finance teams to address account issues and support credit-related inquiries.</p><p>• Evaluate credit limits and payment terms based on account history, financial data, and overall risk exposure.</p><p>• Follow up on overdue invoices, negotiate payment arrangements when appropriate, and escalate concerns as needed.</p>
We are looking for a detail-oriented Credit Specialist to join our team in Apple Valley, Minnesota. In this long-term contract role, you will play a pivotal part in managing and resolving negative account balances while ensuring compliance with established credit policies. This position offers the opportunity to work in the financial services industry, leveraging your expertise to address backlog issues and maintain operational efficiency.<br><br>Responsibilities:<br>• Review and analyze accounts to identify negative balances caused by Courtesy Pay transactions.<br>• Calculate fees and losses associated with negative accounts and process charge-offs accordingly.<br>• Manage general ledger entries and ensure proper documentation and transfer of financial data.<br>• Close accounts with negative balances and notify customers through formal communication channels.<br>• Verify open credit cards and assess limits to determine necessary account closures.<br>• Maintain accurate records in spreadsheets and generate letters to inform customers of account status.<br>• Support the team in catching up on backlog caused by increased negative accounts.<br>• Ensure consistent adherence to company policies and procedures regarding credit management.<br>• Collaborate with team members to streamline processes and improve efficiency in handling accounts.<br>• Perform additional duties as assigned to support the credit management function.
We are looking for an experienced Credit/ Collections Supervisor/Manager to join an agriculture organization in California. This Contract to permanent opportunity is ideal for someone who can strengthen credit practices, guide collection efforts, and support healthy cash flow while preserving strong business relationships. The position will work closely with cross-functional teams to evaluate risk, improve accounts receivable performance, and help maintain efficient financial operations.<br><br>Responsibilities:<br>• Design and manage credit guidelines, collection workflows, and control measures that support consistent decision-making and reduce financial exposure.<br>• Review customer financial standing, assess risk levels, and authorize credit terms and limits that align with business objectives.<br>• Track receivables activity, analyze aging trends, and drive timely follow-up actions to improve collections and accelerate cash recovery.<br>• Partner with sales and operational leaders to balance customer growth opportunities with appropriate credit risk management.<br>• Handle escalated billing and payment concerns by working directly with customers to reach practical and effective resolutions.<br>• Produce regular reports on receivables results, collection progress, and overall credit exposure for leadership review.<br>• Maintain adherence to relevant regulations, internal standards, and company policies within all credit and collection activities.<br>• Identify and implement process improvements that increase efficiency, strengthen controls, and support better service for internal teams and external partners.<br>• Respond to vendor and field inquiries promptly, investigate invoice discrepancies, and provide accurate, solution-focused communication.
<p>We are looking for an experienced Medical Biller/Collections Specialist to join our team on a long-term contract basis in Mt. Laurel Township, New Jersey. In this role, you will play a key part in managing billing and accounts receivable tasks for Medicare and Medicaid while ensuring accuracy and compliance with healthcare regulations. This position offers an excellent opportunity to contribute to the financial health of a respected organization.</p><p><br></p><p>Responsibilities:</p><p>• Process and submit claims for Medicare and Medicaid reimbursement, ensuring accuracy and adherence to regulatory requirements.</p><p>• Monitor accounts receivable and follow up on outstanding claims to ensure timely payment.</p><p>• Investigate and resolve medical billing denials and appeal claims when necessary.</p><p>• Collaborate with healthcare providers and insurance companies to address discrepancies or issues in billing.</p><p>• Maintain accurate and up-to-date records of billing activities and payment statuses.</p><p>• Handle hospital billing tasks, including verifying patient information and coding procedures correctly.</p><p>• Provide support for resolving patient billing inquiries and concerns with strong attention to detail.</p><p>• Stay informed about changes in healthcare billing regulations and industry standards.</p><p>• Assist in identifying process improvements to enhance billing efficiency and reduce errors.</p>
<p>We are looking for an experienced Medical Biller/Collections Specialist to join our team on a long-term contract basis. This position is located in Mt Laurel Township, New Jersey, and offers an opportunity to contribute your expertise in medical billing and collections while ensuring compliance with Medicare and Medicaid regulations. If you have a strong background in billing and appeals, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process medical billing for Medicare and Medicaid claims, ensuring compliance with regulatory standards.</p><p>• Handle accounts receivable tasks, including tracking and resolving outstanding balances.</p><p>• Investigate and manage medical denials, implementing solutions to ensure proper claim resolution.</p><p>• Prepare and submit medical appeals to recover denied or underpaid claims.</p><p>• Conduct hospital billing operations, maintaining accuracy and consistency in documentation.</p><p>• Communicate with insurance providers to address claim discrepancies and secure timely reimbursements.</p><p>• Maintain detailed records of billing and collection activities for auditing purposes.</p><p>• Collaborate with healthcare providers and administrative teams to streamline billing processes.</p><p>• Identify opportunities to improve efficiency within the billing and collections workflow.</p><p>• Provide regular updates on accounts and collections to management.</p>
Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. <br> The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes. <br> Key Responsibilities Utilize in-house proprietary billing software to manage billing and collections tasks. Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards. Take initiative to master the software tools provided, ensuring correct workflows and timely account management. Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required). Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens. Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries. Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard.
A Federally Qualified Health Center (FQHC), is seeking an experienced Medical Biller/Collector to join their revenue cycle team. This Medical Biller/Collector will be responsible for billing, follow-up, and collections activities to ensure timely reimbursement from insurance carriers, government payers, and patients. The ideal candidate for the Medical Biller/Collector role will have strong knowledge of medical billing processes, payer guidelines, and accounts receivable follow-up.<br><br>Key Responsibilities:<br><br>Submit accurate and timely medical claims to insurance carriers and government payers<br>Follow up on unpaid, denied, or underpaid claims and resolve billing discrepancies<br>Work accounts receivable reports and maintain collection efforts to reduce outstanding balances<br>Investigate claim rejections and denials, and take corrective action for resubmission or appeal<br>Post payments, adjustments, and denials as needed<br>Communicate with payers, patients, and internal staff regarding billing questions and account resolution<br>Maintain compliance with billing regulations, payer requirements, and organizational policies<br>Support revenue cycle activities including claims review, payment reconciliation, and account research<br>Document collection activity and account status updates accurately in the billing system
We are looking for a detail-focused Medical Biller/Collections Specialist to join a Contract assignment in Cordova, Tennessee. This opportunity is ideal for someone who can take ownership of older receivables, investigate unresolved balances, and move claims toward timely payment. The person in this role will support billing and collections efforts by working through denied accounts, following up with payers, and helping improve the status of outstanding claims.<br><br>Responsibilities:<br>• Oversee billing activity for assigned accounts and monitor claim progress through the reimbursement cycle.<br>• Pursue unpaid balances by reviewing aging reports and taking action to bring overdue accounts closer to current status.<br>• Investigate denied, rejected, or delayed claims and complete the necessary follow-up to secure resolution.<br>• Communicate with insurance carriers to clarify claim issues, verify status updates, and obtain payment outcomes.<br>• Manage collection efforts across government and commercial payers, including Medicare Part B and private insurance plans.<br>• Research account discrepancies, identify barriers to reimbursement, and apply practical solutions to close open items.<br>• Maintain accurate documentation on account activity, payer responses, and next steps for follow-up.<br>• Collaborate with internal billing stakeholders as needed to address outstanding receivables and support account cleanup efforts.
We are looking for a detail-oriented Medical Biller/Collections Specialist to join a healthcare team in Washington. This contract-to-permanent opportunity is ideal for someone with hands-on experience in medical billing, payment posting, credits review, and insurance-related collections work. The person in this role will help resolve outstanding credit balances, support refund processing, and ensure account activity is researched and documented accurately. Success in this position requires strong Excel skills, sound judgment when evaluating payer and patient payments, and the ability to work efficiently across multiple reports and billing systems.<br><br>Responsibilities:<br>• Review account data across assigned tracking reports to identify payment discrepancies, open credits, and refund-related issues.<br>• Post and reconcile incoming payments while verifying that transactions are applied correctly within the billing system.<br>• Investigate credit balances to determine the cause, confirm whether adjustments are needed, and recommend appropriate account resolution.<br>• Process payer and patient refunds by validating overpayments, confirming responsible parties, and following each payer’s required refund method.<br>• Prepare and submit refund documentation, including special forms or retraction requests when a payer does not accept standard reimbursement processing.<br>• Use billing system tools and research resources to analyze account history, payment activity, and collection details with accuracy.<br>• Maintain organized records of account actions, findings, and next steps to support timely follow-up and financial accuracy.<br>• Collaborate with team members handling payment posting and refund work to ensure consistent resolution of accounts and backlog priorities.
<p>We are looking for an experienced Director of Credit/Collections to lead and optimize our global credit and collections strategy. Based in Westminster, Colorado, this role is pivotal in driving sustainable growth while mitigating financial risks in a hybrid software and hardware business environment. The ideal candidate will excel in team leadership, process improvement, and cross-functional collaboration to deliver exceptional results.</p><p><br></p><p>Benefits for the Director of Credit/Collections are excellent and include unlimited PTO, immediate healthcare coverage (including vision and dental), 401k with 4% company match, annual bonus potential, company stock/equity options, paid holidays, and more!</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute a comprehensive global credit and collections strategy that aligns with business objectives and balances risk and growth.</p><p>• Drive process improvements and technological advancements across credit approvals, order-to-cash, and collections workflows to enhance efficiency and scalability.</p><p>• Lead and mentor a high-performing team, fostering accountability and delivering exceptional service to both internal and external stakeholders.</p><p>• Oversee credit risk assessments for both new and existing customers, incorporating financial health, contract structures, and industry trends.</p><p>• Manage collections activities to minimize outstanding receivables and bad debt, ensuring compliance with service-level agreements and business goals.</p><p>• Provide data-driven insights and reporting on receivables aging, credit risk, and bad debt trends to inform strategic decision-making.</p><p>• Ensure compliance with regulatory standards, internal controls, and audit requirements to maintain operational integrity.</p><p>• Collaborate with Sales, Finance, Legal, and Operations teams to support business growth and improve customer experiences.</p><p>• Supervise relationships with external vendors, including collection agencies and credit bureaus, to ensure effective management.</p><p>• Advocate for continuous improvement initiatives using methodologies like Six Sigma to refine processes and enhance team performance.</p>
<p>A Surgery Medical Group that is connected to a large Hospital system is seeking an experienced Sr. Medical Billing Collections Specialist with a strong background in appeals, denials management, insurance collections, and reporting. The Sr. Medical Billing Collections Specialist must have hands-on experience with physician or surgery billing, advanced analytical skills, and the ability to run and interpret reports in EPIC. </p><p>Key Responsibilities:</p><p><br></p><ul><li>Manage and resolve insurance denials and appeals in a timely and accurate manner.</li><li>Perform insurance collections and follow up on outstanding claims to maximize reimbursement.</li><li>Analyze revenue cycle trends and identify root causes of billing and reimbursement issues.</li><li>Run, review, and interpret reports in EPIC to support operational and financial performance.</li><li>Prepare recurring and ad hoc reports related to denials, appeals, collections, and billing activity.</li><li>Support physician and/or surgery billing processes, ensuring accuracy and compliance with payer requirements.</li><li>Use Excel to track metrics, analyze data, and create reporting tools.</li><li>Collaborate with internal teams to improve workflow efficiency and revenue cycle outcomes.</li></ul>
<p>A Hospital in the San Fernando Valley are looking for an experienced Hospital Medical Collections Specialist. The Hospital Medical Collections Specialist ideal for someone with a strong background in medical revenue cycle activities and a solid understanding of payer follow-up across government and commercial plans. The Hospital Medical Collections Specialist will help drive timely reimbursement by resolving outstanding accounts, addressing denials, and working through appeals for both inpatient and outpatient hospital claims. The hospital is open to candidates with at least 2 years of experience. </p><p><br></p><p>Responsibilities:</p><p>• Pursue payment on outstanding hospital accounts by conducting thorough follow-up with insurance carriers and other payers to secure accurate and timely reimbursement.</p><p>• Review inpatient and outpatient claims to identify billing issues, payment delays, denials, and underpayments, then take appropriate action to move accounts toward resolution.</p><p>• Manage collection activity across a range of payer types, including Medicare managed care, Medi-Cal managed care, commercial plans, and HMO or PPO coverage.</p><p>• Prepare and submit appeals, reconsiderations, and supporting documentation to challenge denied or incorrectly processed claims.</p><p>• Investigate account discrepancies by analyzing billing records, payer responses, and remittance details to determine the next steps for resolution.</p><p>• Coordinate with internal teams to correct claim information, resolve documentation gaps, and improve the collection of hospital receivables.</p><p>• Maintain detailed account notes and status updates to ensure clear documentation of collection efforts and payer communications.</p>