We are looking for a dynamic Creative Client Services Manager to lead and coordinate creative projects in a fast-paced environment. This role requires a strong background in graphic design, exceptional organizational skills, and a proven ability to manage client relationships effectively. Join our team in Princeton, New Jersey, to oversee innovative projects and ensure creative excellence.<br><br>Responsibilities:<br>• Oversee the planning and execution of creative projects, ensuring they meet client expectations and deadlines.<br>• Collaborate with clients to understand their vision and provide tailored design solutions.<br>• Manage a team of designers and ensure their work aligns with project goals and brand standards.<br>• Utilize Adobe Creative Cloud tools to produce high-quality graphic designs.<br>• Coordinate with cross-functional teams to streamline workflows and enhance productivity.<br>• Provide constructive feedback to drive continuous improvement in creative outputs.<br>• Monitor project progress and address any issues to ensure timely delivery.<br>• Maintain up-to-date knowledge of industry trends and incorporate them into creative strategies.<br>• Develop and maintain strong client relationships through consistent communication and support.<br>• Ensure all designs comply with brand guidelines and creative objectives.
We are looking for a dedicated Customer Service Manager to oversee and enhance customer account management and support operations. This long-term contract position is based in New York, New York, and offers an exciting opportunity to lead a team focused on delivering exceptional service. The ideal candidate will bring strong leadership skills and expertise in call center operations, scheduling, and customer satisfaction.<br><br>Responsibilities:<br>• Supervise and guide a team of customer service representatives to maintain high performance standards.<br>• Manage customer accounts, ensuring timely resolution of inquiries and concerns.<br>• Oversee call center operations, optimizing processes to improve efficiency and customer satisfaction.<br>• Utilize computer-aided dispatch systems to coordinate and monitor service delivery.<br>• Develop and maintain job schedules to ensure resources are effectively allocated.<br>• Implement strategies to enhance the overall customer experience and service quality.<br>• Monitor and analyze key performance indicators to identify areas for improvement.<br>• Provide training and support to team members to foster skill development and growth.<br>• Collaborate with other departments to address cross-functional service challenges.<br>• Ensure compliance with company policies and industry standards.
<p>We are recruiting for an incredible, paid digital advertising & marketing agency in San Diego that focuses on providing Amazon ad strategies for brands selling on the Amazon marketplace as they are recruiting for their Director Client Services. This is a 5 days/week onsite position and will report to the agency's CEO.</p><p> </p><p><u>Key Responsibilities</u></p><p><br></p><p>● Manage and provide strategic direction for Brand Management, Content, and Advertising departments.</p><p>● Ensure alignment across departments to deliver cohesive and impactful client solutions.</p><p>● Lead and mentor department leads, ensuring they have the support and guidance needed to succeed.</p><p>● Foster a culture of collaboration, accountability, and continuous improvement.</p><p>● Collaborate with teams to solve client issues and ensure high levels of client satisfaction and retention.</p><p>● Act as an escalation point for client concerns, providing solutions that align with company goals.</p><p>● Identify and implement strategies to improve the efficiency and quality of services.</p><p>● Monitor department KPIs and ensure consistent performance improvements.</p><p>● Oversee training initiatives to upskill team members and maintain expertise in Amazon-related services.</p><p>● Develop and implement processes for onboarding and professional development.</p><p>● Partner with senior leadership to identify growth opportunities and expand service offerings.</p><p>● Stay updated on Amazon trends and best practices, ensuring strategies remain cutting-edge.</p><p>● Cultivate strong relationships with team members, fostering a supportive and respectful work environment.</p><p>● Handle performance management, feedback, and career development for department leads.</p>
<p>Robert Half Financial Services are currently recruiting for a Client Service Director role for Treasury Services of a global Bank located in downtown Manhattan New York. Our client requires 12+ years Client Services, Relationship Management or Prime Services experience within a global Bank, with knowledge of Treasury Services or Treasury Operations. The clients are large financial institutions, and this role assists with escalated queries and partner with the senior sales directors. The role is 4 days per week in the downtown Manhattan office.</p><p><br></p><p><u>Responsibilities</u></p><ul><li>Provide support for Escalations, Client Due Diligence, etc. reporting to Global Head, and Liaising w/Service Directors, Segment Heads, key stakeholders, etc.</li><li>Represent Global Client Service, leading Incidents, driving Client Engagement, Communication, etc. </li><li>Ensuring appropriate oversight & governance of our Risk & Control Framework</li><li>Strategize with key stakeholders to drive an intentional, ongoing transformation agenda (tactical & strategic)</li><li>Enhance & maintain robust, healthy partnerships with key stakeholders (internally & externally)</li><li>Oversee Team Governance & Structure: recruiting, retention, improve & maintain Voice of the Employee and Voice of the Client survey results, etc.</li><li>Lead with Thought, People/Client driven focus adhering to management policies and guidelines; cultivating Team Culture & Talent; embedding ongoing transformation principles</li><li>Mentor through ongoing coaching & development; continuing to strengthen your personal development needs</li><li>Gain & leverage a sound understanding of organizational hierarchy, to drive key strategic business needs (on/offshore)</li><li>Meet target objectives (performance, behavior, productivity & risk); achieve training journey requirements </li></ul>
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p><br></p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p><br></p><p><br></p>
<p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
<p>Client Service Associate</p><p>Are you passionate about delivering outstanding customer service in the financial services industry? We are seeking a Client Service/Account Management Associate to provide efficient support to clients, advisors, and external parties while ensuring high client satisfaction.</p><p>Key Responsibilities</p><p>· Enter and maintain accurate client information in firms systems.</p><p>· Review new business, renewals, and endorsements for accuracy.</p><p>· Respond to client inquiries promptly and professionally.</p><p>· Assist with rating new business and providing marketing recommendations.</p><p>· Prepare proposals to help clients understand their options.</p><p>· Follow up on outstanding items and manage open activities.</p><p>· Identify cross-selling and up-sale opportunities.</p><p>· Report and monitor claims, ensuring proper follow-up per procedures.</p><p>· Maintain up-to-date knowledge of policies.</p><p>· Build strong relationships with 3rd parties, producers, and teammates.</p><p>Qualifications</p><p>· Preferred Experience: Client support in financial services with insurance industry experience.</p><p>· Licensing: State insurance license (or willingness to obtain).</p><p>· Technical Skills: Proficiency with systems, Microsoft Office, and data entry.</p><p>· Soft Skills: Strong communication, customer service focus, and organizational abilities.</p><p>This role offers the chance to make a meaningful impact while working in a collaborative, fast-paced environment.</p><p>Ready to Apply? Contact Douglas Rickart at 612-249-0330, connect with him on LinkedIn, or click the application link to get started!</p><p><br></p>
<p>Are you passionate about building strong relationships and driving financial success? Join our client's dynamic team as a Relationship Manager, where you'll play a pivotal role in helping clients achieve their financial goals while fostering trust and collaboration. In this exciting position, you'll leverage your expertise in financial solutions and client engagement to manage and grow a diverse portfolio of clients. If you're a proactive problem solver with exceptional communication skills and a deep understanding of the financial industry, we want to hear from you! Take the next step in your career and be part of an organization that values innovation, teamwork, and client-centric success.</p><p><br></p><p>Responsibilities: </p><ul><li>Manage and maintain client relationships effectively</li><li>Communicate clearly and efficiently with clients and team members</li><li>Ensure strict adherence to compliance regulations within the company</li><li>Utilize Series 65 skills in managing client portfolios</li><li>Implement wealth management strategies for clients</li><li>Resolve client inquiries promptly and in a detail-oriented manner</li><li>Monitor client accounts regularly and take necessary actions</li><li>Process client applications accurately and efficiently.</li></ul>
<p>We are looking for a Client Services Representative to join a team in Winter Park, Florida. This position offers a dynamic opportunity to support clients while utilizing your administrative and technical expertise in wealth management platforms. If you excel at providing exceptional client service and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for incoming client inquiries, ensuring exceptional service and support.</p><p>• Handle incoming calls professionally, addressing client needs and resolving issues efficiently.</p><p>• Utilize various wealth management software platforms such as RedTail, WealthScape, Envestnet, and eMoney to assist clients.</p><p>• Perform administrative tasks with proficiency in Microsoft Office applications.</p><p>• Collaborate with team members to ensure seamless client experiences.</p><p>• Maintain accurate records and documentation in compliance with organizational standards.</p><p>• Support clients in navigating financial tools and resources provided by the organization.</p><p>• Stay updated on industry trends and software updates to enhance service quality.</p><p>• Assist with tasks related to life and health agent licensing when applicable.</p>
<p><strong>Jennifer Fukumae</strong> at Robert Half Finance and Accounting is partnering with an independent <strong>Registered Investment Advisor (RIA) and financial planning firm in Mountain View, Ca</strong> with over $1.2 billion in assets under management and a client base of approximately 250 high-net-worth individuals and families. Average client relationships range from $2M to $10M in assets, and the firm has grown by over $100 million in AUM in just the last year—demonstrating exceptional investment performance and continued client trust.</p><p> </p><p><strong>The Role:</strong></p><p>The Client Service Associate will play a vital role in delivering a white-glove client experience, supporting advisors, and helping ensure operational excellence. This is an excellent opportunity for a high-performing CSA with RIA experience who enjoys being client-facing and thrives in a collaborative, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a primary point of contact for client servicing requests and inquiries</li><li>Prepare and process account paperwork, including account openings, transfers, contributions/distributions, and maintenance</li><li>Support advisors in client meeting preparation, follow-up, and ongoing financial planning efforts</li><li>Coordinate with custodians and internal stakeholders to ensure timely resolution of client needs</li><li>Maintain accurate and up-to-date client records and documentation</li><li>Proactively identify opportunities to enhance the client experience</li><li>Assist with ad-hoc projects, including compliance tasks and process improvement initiatives</li></ul>
<p>Robert Half is seeking a Sr. Service Delivery Manager.</p><p>Remote, may require quarterly travel to key client sites predominately in the Southwest. </p><p><br></p><p>The Service Delivery Manager (SDM) will oversee the end-to-end delivery of IT services for a portfolio of clients. The Service Delivery Manager is responsible for overseeing the delivery of managed services to clients, ensuring that all service level agreements (SLAs) are met and that customer satisfaction is maximized. The SDM will coordinate cross-functional teams, manage technical escalations, and drive continuous improvement in service delivery processes. This is a client-facing role requiring both strong technical and operational acumen as well as excellent interpersonal skills.</p><p>________________________________________</p><p>Key Responsibilities:</p><p>• Serve as the primary point of contact for assigned clients regarding service performance, escalations, and ongoing delivery.</p><p>• Coordinate internal teams (helpdesk, NOC, engineering) to ensure smooth resolution of incidents and implementation of service changes.</p><p>• Monitor and report on SLAs, KPIs, and service metrics, using tools like ServiceNow, LogicMonitor, Splunk or similar platforms.</p><p>• Own the process for ensuring incidents are resolved and coordinating resources to deliver timely solutions.</p><p>• Deliver post-incident reviews/root causes, and drive continuous improvement.</p><p>• Maintain documentation, process runbooks, and service delivery playbooks</p><p>• Partner with Client Success Manager (CSM) to conduct regular client service reviews, including performance reporting, roadmaps, and opportunity identification.</p><p>• Work with Client Success Managers and technical leads to align IT solutions with evolving client needs.</p><p>Other duties as needed</p><p><br></p>
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
<p><strong>Jennifer Fukumae</strong> is partnering with an established multi-family office based in San Francisco is seeking a <strong>Client Associate</strong> to serve as a key relationship manager and trusted advisor to a select group of ultra-high-net-worth individuals and families. This firm is known for delivering white-glove service across wealth management, financial planning, lending strategy, and family office services.</p><p><br></p><p><strong>Client Associate – Multi Family Office</strong></p><p>📍 San Francisco (Steps from Montgomery BART) | Hybrid</p><p>💰 $100,000–$130,000 base (DOE) + Bonus</p><p><br></p><p><strong>About the Firm:</strong></p><ul><li>Headquartered in San Francisco with easy BART access</li><li>Serves a sophisticated UHNW client base with personalized, high-touch service</li><li>Known for long-standing client relationships, cross-functional collaboration, and a modern approach to wealth management</li><li>Emphasizes professional development, mentorship, and continuous improvement</li></ul><p> </p><p><strong>About the Role:</strong></p><p>The Client Associate will be the primary point of contact on assigned client relationships, partnering closely with firm leadership to execute custom strategies. You’ll lead client service initiatives, manage complex planning workflows, mentor junior team members, and collaborate across departments. This is a highly visible, client-facing role that requires both strategic thinking and operational excellence.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the day-to-day contact for a portfolio of UHNW clients</li><li>Execute requests promptly and with a high level of accuracy</li><li>Collaborate with firm leadership on bespoke planning and investment strategies</li><li>Serve as a guide and mentor to junior associates and analysts</li><li>Assist with advanced estate planning, philanthropic strategies, and tax-advantaged planning</li><li>Coordinate with clients’ extended teams (e.g., personal CFOs, attorneys, assistants)</li><li>Support new investment allocations, liquidity planning, and account structuring</li><li>Contribute to firm-wide initiatives and special projects</li></ul><p><br></p>
<p>A leading healthcare technology company is seeking an experienced interim IT Service Manager to lead its service desk team. This strategic role offers the opportunity to guide a high-performing group through a period of transition, drive operational improvements, and shape future support practices.</p><p><br></p><p>• Evaluate and optimize Freshdesk usage, especially queue setup and AI support features.</p><p>• Enhance client self-service capabilities using AI and data trend analysis.</p><p>• Lead and provide work direction to the service desk team.</p><p>• Act as a voice in incident response, including serving as incident commander when needed.</p><p>• Implement ITIL-aligned processes and best practices.</p><p>• Assess current support structure and recommend operational changes.</p>
<p><strong>Client Service Associate – Wealth Management</strong></p><p>A boutique wealth management firm is seeking a <strong>Client Service Associate</strong> to join its high-touch, relationship-driven team. Located in Walnut Creek, CA, the firm serves a select group of clients through personalized financial advice and exceptional service. With a stable, referral-based client base and over 15 years of advisory experience, the team is known for its people-first culture and commitment to long-term relationships.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Client Service Associate will be the primary point of contact for clients, supporting a range of financial and administrative tasks. This role is ideal for professionals who are detail-oriented, proactive, and passionate about delivering outstanding client experiences. The firm values personal and professional growth, encouraging continuous learning and development.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist clients with beneficiary updates, wire transfers, and rollover requests.</li><li>Respond promptly to client inquiries and provide support across financial products and services.</li><li>Facilitate client onboarding and ensure a smooth, welcoming experience.</li><li>Process client transactions including deposits, withdrawals, and account updates.</li><li>Collaborate with financial advisors to align actions with client financial plans.</li><li>Maintain accurate client records in CRM systems (Salesforce preferred).</li><li>Follow up on pending client requests to ensure timely resolution.</li><li>Uphold confidentiality and security of client information.</li><li>Provide administrative support including report preparation and client-facing materials.</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p>As a Client Solutions Manager, your responsibilities will include:</p><ul><li>Business development: Develop and grow your own client base by marketing our services for full time placement solutions using your proven Technology and/or recruiting background. Market to Technology via telephone, video as well as conduct in-person meetings with Technology and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul>
<p><strong>Job Posting: Client Service Associate – Wealth Management</strong></p><p>A well-established and rapidly growing investment advisory firm is seeking a highly motivated <strong>Client Service Associate</strong> to join its wealth management team. This role is ideal for professionals looking to deepen their expertise in client relations, portfolio operations, and investment analysis within a collaborative and education-focused environment.</p><p><br></p><p><strong>About the Role:</strong></p><p>The Client Service Associate will play a key role in delivering exceptional service to sophisticated clients, supporting portfolio operations, and ensuring regulatory compliance. The firm offers a unique learning environment with ongoing training in financial technologies and compliance processes, making this an excellent opportunity for career growth in the financial services industry.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver high-touch service to a diverse and sophisticated client base.</li><li>Process account openings, closures, transfers, and other client documentation.</li><li>Prepare and execute trades and client transactions promptly and accurately.</li><li>Support client meetings with performance reports and investment data.</li><li>Maintain confidential client records and ensure regulatory compliance.</li><li>Monitor client communications and respond with urgency and professionalism.</li><li>Track client scheduling, meeting documentation, and portfolio updates.</li><li>Reconcile client accounts with custodial records to ensure accuracy.</li></ul><p><strong>What We Offer:</strong></p><ul><li>Competitive compensation based on experience.</li><li>Comprehensive benefits package including healthcare and 401(k) retirement plan.</li><li>A collaborative team environment with ongoing training and professional development.</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p>My client is a well-established financial services firm seeking a detail-oriented and proactive Office Manager to join our team in Fairfax, Virginia. In this role, you will be responsible for overseeing daily office operations, including calendar management, client services, and providing administrative support to Managing Director. This position offers excellent opportunities for growth and visibility within the organization. Candidates with superior customer service experience and experience in the financial services industry are strongly encouraged to apply. </p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage all administrative tasks to support Managing Director and ensure seamless office operations.</p><p>• Coordinate office facilities management, liaising with service providers to address maintenance needs.</p><p>• Manage client database system and office MS Outlook calendar </p><p>• Schedule and organize meetings, maintain calendars, and assist in the preparation of reports and presentations.</p><p>• Handle procurement of office supplies and maintain inventory to support efficient operations.</p><p>• Sort and manage incoming and outgoing mail and deliveries.</p><p>• Assist in the development and implementation of office policies and procedures to improve workflows.</p><p>• Support office layout planning and coordinate office moves when necessary.</p><p>• Identify opportunities to enhance processes and implement improvements.</p><p>• Book travel arrangements for teams as required.</p><p>• Collaborate with departments to ensure smooth execution of business processes and scheduling.</p><p><br></p><p>All interested candidates in this Office Manager role and other fulltime permanent opportunities in the Washington, D.C. area please send your resume to Justin Decker via LinkedIn</p>
We are looking for an experienced Customer Support Manager to lead a dynamic team in delivering exceptional support services for payment products. This role is based in American Fork, Utah, and focuses on ensuring efficient ticket resolution, fostering team development, and enhancing customer satisfaction. The ideal candidate will combine strong leadership skills with a passion for process improvement and a commitment to operational excellence.<br><br>Responsibilities:<br>• Manage daily operations of the Customer Support team, ensuring timely and accurate resolution of support tickets.<br>• Develop and refine workflows, policies, and strategies to optimize ticket resolution and improve customer satisfaction.<br>• Serve as the primary escalation point for complex or high-priority customer issues, facilitating prompt and effective solutions.<br>• Monitor team performance using KPIs and metrics, ensuring adherence to company standards and achieving operational targets.<br>• Collaborate with internal departments to address recurring issues and recommend enhancements to products and services.<br>• Provide coaching and mentorship to team members, fostering growth and technical skill development.<br>• Design and deliver comprehensive training programs for new hires and ongoing education for the support team.<br>• Conduct regular performance evaluations, establish clear goals, and provide constructive feedback to drive improvement.<br>• Lead team meetings to communicate updates, share best practices, and align on strategic objectives.<br>• Evaluate and implement tools and technologies to enhance team efficiency and streamline support processes.
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Client Service Associate </strong>at a <strong>Boutique RIA</strong>. This is a full-time permanent role based in <strong>Walnut Creek</strong> with a <strong>Hybrid</strong> schedule.</p><p> </p><p>Join a collaborative, client-focused team where your work directly impacts clients’ financial journeys. The culture emphasizes curiosity, teamwork, and adaptability, offering opportunities to grow your skills, deepen expertise, and advance your career.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Assist clients with account updates, beneficiary changes, and transactions</li><li>Process wire transfers and rollover requests efficiently and securely</li><li>Respond to client inquiries and deliver personalized support</li><li>Manage client onboarding and maintain CRM records</li><li>Collaborate with advisors to align actions with client plans</li><li>Support the team with reports, presentations, and client materials</li><li>Uphold confidentiality and best practices for client information</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p><strong>Client Service Associate</strong></p><p><strong>Location:</strong> Walnut Creek, CA | In-Office Preferred (Hybrid Flex)</p><p><strong>Compensation:</strong> $70,000 – $90,000 DOE + Full Benefits + Career Growth</p><p> </p><p><strong>Jennifer Fukumae</strong> is partnering with a boutique RIA in Walnut Creek that is actively seeking a <strong>Client Service Associate</strong> to support its growing client base and advisory team. This is an exciting opportunity to join a firm that is scaling thoughtfully, prioritizing high-touch client service, operational excellence, and long-term professional development.</p><p> </p><p><strong>About the Role</strong></p><p>As a Client Service Associate, you will be a primary point of contact for clients and an integral part of the advisory team. This role involves managing client onboarding, account maintenance, and ongoing service requests, while ensuring a seamless client experience. You’ll collaborate with advisors, custodians, and operations staff to deliver accurate, timely, and personalized service.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for client service requests via phone and email</li><li>Coordinate account openings, money movements, and maintenance across custodians (e.g., Schwab, Fidelity)</li><li>Prepare meeting materials, performance reports, and documentation for client reviews</li><li>Maintain accurate client records and assist with compliance requirements</li><li>Support client onboarding, transfers, and day-to-day operational needs</li><li>Partner with the advisory team on administrative and operational projects</li><li>Learn firm systems, processes, and service philosophy through direct mentorship and training</li></ul><p><br></p>
<p><em>The salary range for this position is $100,000-$110,000 plus bonus and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Join the wave of young finance professionals who are swapping their mundane 9-5s for fresh opportunities with Chicago’s top companies.</p><p><br></p><p>The focus of this position will be on the delivery of financial services to a set of individual clients through accounting, operational activities, and reporting.</p><p><br></p><p><strong>Job Description: </strong></p><ul><li>Manage the personal accounting for a variety of the company’s clients, both individuals and trusts. This includes preparing journal entries and finalizing personal financial statements on a monthly basis. This also includes completing a quarterly reporting package with detailed financial analyses, for example, budget vs. actual spending summaries.</li><li>Within twelve months, recommend a new personal financial report, analysis, or graphic to be included with the quarterly reporting package for the individual or trust clients which you manage.</li><li>Manage the annual financial reporting, administration of grants, and recording of documentation for a private foundation. This includes preparation of federal and state tax filings and calculation of the required minimum charitable distributions.</li><li>Within six months, assume responsibility for the company’s cash management activities. This includes initiating weekly cash transfers on behalf of our business entities and individual clients, reviewing individual investor accounts for liquidity limitations, and coordinating monthly income distributions to individual clients.</li><li>Gather and organize all annual tax information necessary for the preparation of income tax filings for our clients.</li><li>Calculate quarterly estimated tax payments for individuals and trusts.</li><li>Prepare annual extension estimates of taxable income from underlying investments.</li><li>Participate in recurring calls with external service providers (public accounting firms).</li><li>Manage the tax compliance calendar and track the ongoing progress of annual tax returns for all entities.</li><li>Prepare tax returns to be reviewed and signed by the CFO (Individual x1, Trust x1, and a Private Foundation x1). Review tax returns prepared by external service providers (Corporations x2, Partnership x8, Individuals x4, and Trusts x27).</li><li>Work closely with CFO and President in any tax planning/modeling on behalf of our clients (e.g., estate planning, charitable tax planning, etc.)</li><li>Coordinate real estate tax payments, required annual state filings for LLCs, and draft responses to federal and state income tax notices, as needed.</li><li>Within six months, manage the annual calculation of after-tax investment returns for each of our underlying partnership investments (excluding private equity).</li><li>Complete a variety of ad hoc projects working directly with the company’s President, CFO, Client Service Manager, or other team members on an as needed basis. This might include projects related to Corporate and Partnership Accounting, Private Equity & Compliance, Payroll, Administration, Debt and Liquidity Planning, or other analyses requested by the company’s clients.</li></ul>
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Client Service Associate </strong>at a <strong>Multi Family Office</strong>. This is a full-time permanent role based in <strong>San Francisco</strong> with a <strong>Hybrid</strong> schedule.</p><p> </p><p><strong>Work with some of the Bay Area's most successful families.</strong> This multi-family office provides investment management, financial planning, lending strategies, and tailored family office services, all while building lasting client relationships that span generations.</p><p> </p><p>You’ll serve as the primary point of contact for assigned relationships, partner with senior leadership on customized strategies, and collaborate across teams to deliver seamless support. This role offers direct exposure to senior management, meaningful career growth, and the chance to make a daily impact.</p><p> </p><p>On top of competitive pay,<strong> 401(k) match, and comprehensive benefits</strong>, you’ll enjoy a hybrid schedule, flexible vacation, and <strong>sabbatical programs</strong> - because balance matters here.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Act as the main contact for UHNW clients, ensuring requests are handled promptly</li><li>Partner with senior leaders on strategies and initiatives</li><li>Build strong client relationships by anticipating needs</li><li>Collaborate with associates and analysts for seamless execution</li><li>Support clients with wealth transfer, philanthropy, and tax-efficient strategies</li><li>Maintain close ties with client teams (executive assistants, chiefs of staff, personal CFOs)</li><li>Partner with investment teams on portfolios and new assets</li><li>Contribute to firm-wide projects and initiatives</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Client Service Associate </strong>at a <strong>Multi Family Office</strong>. This is a full-time permanent role based in <strong>San Francisco</strong> with a <strong>Hybrid</strong> schedule.</p><p> </p><p><strong>Work with some of the Bay Area's most successful families.</strong> This multi-family office provides investment management, financial planning, lending strategies, and tailored family office services, all while building lasting client relationships that span generations.</p><p> </p><p>You’ll serve as the primary point of contact for assigned relationships, partner with senior leadership on customized strategies, and collaborate across teams to deliver seamless support. This role offers direct exposure to senior management, meaningful career growth, and the chance to make a daily impact.</p><p> </p><p>On top of competitive pay,<strong> 401(k) match, and comprehensive benefits</strong>, you’ll enjoy a hybrid schedule, flexible vacation, and <strong>sabbatical programs</strong> - because balance matters here.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Act as the main contact for UHNW clients, ensuring requests are handled promptly</li><li>Partner with senior leaders on strategies and initiatives</li><li>Build strong client relationships by anticipating needs</li><li>Collaborate with associates and analysts for seamless execution</li><li>Support clients with wealth transfer, philanthropy, and tax-efficient strategies</li><li>Maintain close ties with client teams (executive assistants, chiefs of staff, personal CFOs)</li><li>Partner with investment teams on portfolios and new assets</li><li>Contribute to firm-wide projects and initiatives</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p>A dynamic and values-driven financial services firm is seeking a <strong>Client Services Associate</strong> to join its team. This role is ideal for a service-oriented professional who thrives in a collaborative environment and is passionate about delivering exceptional client experiences.</p><p><br></p><p><strong>About the Role</strong></p><p>The Client Services Associate plays a pivotal role in maintaining and enhancing client relationships. Acting as a primary point of contact for account-related inquiries, this individual ensures seamless service delivery and supports the broader advisory team in providing personalized financial solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first impression for clients, both in-person and over the phone.</li><li>Build and maintain strong client relationships through attentive and thoughtful service.</li><li>Handle client service requests, including account openings, transfers, deposits, withdrawals, and updates.</li><li>Monitor custodial alerts and take appropriate action.</li><li>Process required minimum distributions (RMDs) and other account maintenance tasks.</li><li>Collaborate with advisors to onboard new clients and educate them on account access.</li><li>Maintain accurate records in the CRM and manage client meeting calendars.</li><li>Support client communications and assist with mailings.</li><li>Contribute to special projects and administrative initiatives as needed.</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
