<p>Robert Half is hiring for a<strong> Client Solutions Manager </strong>for our Technology division in<strong> Davenport, Iowa.</strong></p><p><br></p><p>As a <strong>Client Solutions Manager</strong>, you’ll grow your own client base by driving outreach, building relationships, and creating new opportunities from the ground up. If you thrive on cold calling, prospecting, and winning new business, this role is built for you.</p><p> You’ll build, grow, and manage a pipeline through proactive outreach, cold calling, and strategic relationship building.</p><p><br></p><p><strong>As a Client Solutions Manager, your responsibilities will include:</strong></p><ul><li>Business development: Develop and grow your own client base by marketing our services for contract talent solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul>
<p>We are looking for a dynamic Client Solutions Manager to join our detail-oriented services team in Miami, Florida. In this role, you will be responsible for overseeing product development cycles, ensuring alignment with client needs, and driving strategic initiatives to enhance product performance. This is an exciting opportunity to collaborate with cross-functional teams and make a meaningful impact in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage product roadmaps, ensuring alignment with company goals and customer requirements.</p><p>• Collaborate with stakeholders to gather and prioritize product features and enhancements.</p><p>• Lead cross-functional teams, including engineering, marketing, and design, to deliver high-quality products on schedule.</p><p>• Analyze market trends and competitor activities to inform product strategies.</p><p>• Monitor product performance, gather user feedback, and implement improvements to optimize outcomes.</p><p>• Prepare and deliver presentations to stakeholders, showcasing product progress and strategic initiatives.</p><p>• Work closely with sales and marketing teams to support product launches and promotional efforts.</p><p>• Identify opportunities for innovation and propose new product ideas to meet market demands.</p><p>• Ensure compliance with industry standards and best practices in product development and management Client </p>
<p>We are looking for a dedicated Customer Service Manager to join our client in the Kenilworth, NJ area. In this role, you will oversee purchase orders, client communications, and ensure exceptional service and satisfaction to support the sales team. You will collaborate with clients and internal teams to provide seamless service, promote customer loyalty, and drive business growth. We are looking for someone proficient in CRM systems and can improve operational efficiency. </p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to enhance client satisfaction and contribute to sales growth.</p><p>• Respond promptly to inquiries, resolving concerns efficiently and professionally.</p><p>• Manage customer service operations for online sales and remote showroom support.</p><p>• Provide sales assistance and support for assigned representative showrooms.</p><p>• Utilize your sales expertise to identify opportunities for upselling and cross-selling luxury products.</p><p>• Gain comprehensive product knowledge to effectively communicate features and benefits to clients.</p><p>• Build and maintain strong relationships with customers to encourage repeat business.</p><p>• Process and oversee sales orders, including delivery coordination and payment execution.</p><p>• Address returns and claims, coordinating with carriers and ensuring proper documentation.</p><p><br></p>
We are looking for an experienced Customer Service Manager to oversee and optimize our patient access operations in Pittsburgh, Pennsylvania. This role is critical to ensuring smooth registration processes, effective staff management, and exceptional service delivery. The ideal candidate will bring strong leadership skills and a commitment to enhancing customer experiences in a healthcare environment.<br><br>Responsibilities:<br>• Supervise the registration and pre-registration tasks performed by staff, ensuring daily completion and providing necessary training.<br>• Develop and manage staff schedules, including rotations, time-off requests, and coverage adjustments, while minimizing overtime and maintaining productivity.<br>• Monitor and improve upfront collection processes by setting goals, offering coaching, and addressing performance issues as needed.<br>• Establish and refine departmental procedures, conducting regular audits and staff training to promote continuous improvement.<br>• Serve as a resource for employees and other departments, fostering an environment of excellent customer service for both internal and external stakeholders.<br>• Lead and track assigned projects, implementing changes and reporting progress to Patient Access Leadership.<br>• Participate in daily facility operations, compiling statistical data and assisting in various departmental functions as required.<br>• Conduct employee evaluations and oversee attendance tracking systems to ensure compliance and efficiency.<br>• Attend facility meetings to align processes and maintain effective communication between clinical and administrative teams.
We are looking for a dedicated Customer Service Manager to oversee customer interactions and ensure operational excellence in a dynamic environment. This long-term contract position is based in Orlando, Florida, and offers an exciting opportunity to lead teams, enhance customer satisfaction, and optimize processes related to shipping, receiving, and order management.<br><br>Responsibilities:<br>• Manage and lead customer service teams to deliver exceptional service and resolve issues efficiently.<br>• Oversee shipping and receiving operations, ensuring timely and accurate processing of goods.<br>• Utilize software tools to manage customer accounts, process orders, and track scheduling.<br>• Develop and implement strategies for improving customer service quality and team performance.<br>• Train and mentor new employees to encourage attention to detail and align with company standards.<br>• Coordinate call center operations, ensuring seamless communication and customer satisfaction.<br>• Monitor and optimize processes related to uniform solutions and cloud-based applications.<br>• Maintain strong relationships with customers, addressing concerns and providing tailored solutions.<br>• Collaborate with cross-functional teams to align operational goals with customer needs.<br>• Analyze performance metrics to identify areas for improvement and implement corrective actions.
<p>We are looking for a Store Manager to join our team in Fairfield, California. This is a contract-to-permanent position within the wholesale distribution industry. The ideal candidate will oversee customer service operations, ensuring excellent service delivery and maintaining high standards of customer satisfaction. This role requires strong leadership and organizational skills to effectively manage teams, address customer needs, and contribute to the company’s success.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage customer service teams to ensure consistent, high-quality customer interactions.</p><p>• Develop and implement strategies to improve customer satisfaction and resolve complaints effectively.</p><p>• Manage scheduling and staffing decisions to ensure adequate coverage and optimal service levels.</p><p>• Conduct regular training sessions to enhance team performance and ensure compliance with company policies.</p><p>• Oversee inventory management and ensure accurate tracking and replenishment of products.</p><p>• Monitor compliance with safety and security protocols, addressing any discrepancies promptly.</p><p>• Conduct market research to identify opportunities for improving customer service and understand competitor practices.</p><p>• Collaborate with loss prevention teams to safeguard company assets and reduce risks.</p><p>• Supervise merchandising efforts to maximize sales and ensure displays meet company standards.</p><p>• Address operational challenges by stepping into various roles as needed during peak times or staffing shortages.</p>
<p>On Behalf of our client we are looking for an experienced and motivated Customer Service Manager to lead a customer service team in Elkhart, Indiana. This role involves overseeing daily operations, ensuring excellent service delivery, and fostering a collaborative and highperforming work environment. The ideal candidate will bring strong leadership skills and a dedication to enhancing both employee and customer experiences.</p><p><br></p><p>Compensation: $60,000-$70,000 + 10% Bonus</p><p>8:00am-5:00pm– Onsite</p><p>Benefits: Medical, Dental, Vision, 401k, PTO </p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor the customer service team</p><p>• Cultivate a positive and productive team atmosphere</p><p>• Oversee daily customer service operations, ensuring efficient handling of inquiries, service requests, and escalations.</p><p>• Address operational challenges to improve customer satisfaction</p><p>• Provide administrative support to the District Manager</p><p>• Supervise office operations, including clerical tasks, records management, and workflow coordination.</p><p>• Organize and execute training programs, workshops, meetings, and special events to support team development.</p><p>• Make sure KPI's are met total calls, abandoned calls, wait times, etc. </p><p>• Recommend and implement process improvements to enhance service quality and operational efficiency.</p>
We are looking for a dedicated Client Services Representative to join our team in Sanford, Maine. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries and needs are addressed efficiently and professionally. You will collaborate with various departments to deliver accurate quotes, process orders, and provide exceptional service that aligns with company standards.<br><br>Responsibilities:<br>• Serve as the main liaison between customers, sales representatives, and internal departments to ensure seamless communication and service delivery.<br>• Process customer quotes, purchase orders, and warranties with accuracy and attention to detail.<br>• Log and maintain call and data records in company systems, ensuring all customer interactions are documented.<br>• Coordinate with engineering teams to provide clear answers and solutions to customer inquiries.<br>• Resolve customer issues promptly, including warranty and non-warranty concerns, troubleshooting, and service incidents.<br>• Maintain comprehensive knowledge of product features, benefits, and warranties to assist customers effectively.<br>• Uphold the company's quality assurance and customer satisfaction programs to address complaints and improve service standards.<br>• Ensure compliance with company policies, including time management and productivity benchmarks.<br>• Utilize Lean tools and concepts to identify and eliminate inefficiencies, improving processes and customer satisfaction.<br>• Perform additional duties as assigned by supervisors or managers to support team objectives.
<p><strong>Jeff Abrams is seeking a dedicated Client Services Representative to join his exceptional client's team.</strong> In this role, you will play a key part in delivering outstanding client experiences while managing a range of financial services and administrative tasks. This position is ideal for someone who thrives in a client-focused environment and is committed to providing personalized, high-quality support.</p><p><strong>Responsibilities:</strong></p><p>• Facilitate updates to beneficiary designations, ensuring accuracy and compliance with firm policies.</p><p> • Process wire transfers securely and in accordance with regulatory requirements.</p><p> • Manage rollover requests by coordinating with custodians, preparing documentation, and ensuring smooth transitions.</p><p> • Respond promptly and effectively to client inquiries, providing detailed information on financial products and services.</p><p> • Build and maintain strong client relationships through proactive and personalized communication.</p><p> • Guide new clients through the onboarding process to ensure a seamless and welcoming experience.</p><p> • Oversee client transactions, including deposits, withdrawals, account updates, and balance inquiries.</p><p> • Partner with financial advisors to ensure client activities align with their financial strategies and goals.</p><p> • Maintain accurate and current client records within Salesforce.</p><p> • Follow up on pending client requests to ensure timely and complete resolutions.</p><p><br></p><p>If you are interested in this role, please reach out to <strong>Jeff Abrams via LinkedIn</strong>.</p>
<p><strong>About the Role</strong></p><p> Robert Half is partnering with a well-established insurance organization seeking a detail-oriented Client Services Representative to support their compliance and operations team. This role has a strong administrative and coordination focus, assisting with client documentation, internal processes, and regulatory recordkeeping.</p><p>The ideal candidate is highly organized, enjoys supporting internal teams and clients, and thrives in a structured environment where accuracy and follow-through are important.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to the client services and compliance teams</li><li>Assist with maintaining and updating client records, compliance documentation, and internal files</li><li>Track deadlines, renewals, and required documentation related to client accounts</li><li>Coordinate with internal departments to gather information and ensure client files are complete and compliant</li><li>Maintain organized databases, spreadsheets, and document tracking systems</li><li>Assist with preparing documentation for internal reviews and audits</li><li>Respond to client inquiries and support requests in a professional and timely manner</li><li>Support scheduling, document preparation, and other administrative tasks as needed</li></ul><p><br></p>
<p>We are looking for an experienced Client Relationship Manager to join our team in Greater Twin Cities area in Minnesota. In this role, you will support Financial Advisors by providing client support, ensuring smooth operations and excellent client service. This position is ideal for someone with strong problem-solving skills and a passion for delivering exceptional support in a dynamic, growth-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all operational aspects related to client management, including paperwork processing and execution of client requests.</li><li>Deliver high-quality service by understanding clients’ individual needs and responding promptly.</li><li>Work closely with Financial Advisors to ensure compliance with company policies and procedures.</li><li>Provide backup coverage for other support staff during periods of high volume or absence.</li><li>Utilize internal computer systems to support client service and drive business efficiency.</li><li>Serve as the main operational resource and first contact for Financial Advisors’ operational needs.</li><li>Maintain strict confidentiality at all times.</li><li>Research, resolve, and follow through on complex client account issues until resolution is achieved.</li></ul><p>If you are interested in joining a growing firm please contact Douglas Rickart on LinkedIn, call Doug at 612-804-2132 or apply through the link provided. </p>
We are looking for a dedicated Client Services Specialist to join our team in Miami, Florida. In this role, you will play a pivotal part in supporting clients and ensuring they receive the assistance they need, while maintaining confidentiality and a high standard of conduct. This is a Contract to permanent position within the detail-oriented services industry, offering the opportunity to grow and contribute to our mission of providing exceptional legal support.<br><br>Responsibilities:<br>• Conduct interviews with clients to assess their needs and circumstances.<br>• Screen applicants for eligibility and provide guidance on next steps.<br>• Refer clients to appropriate resources or services based on their specific situations.<br>• Distribute educational materials and general information to applicants for self-help purposes.<br>• Assist with clinics and outreach events organized by the program.<br>• Perform intake duties at designated outreach sites as required.<br>• Communicate effectively with clients, ensuring respect and confidentiality are upheld.<br>• Utilize the case management system to manage and document client interactions.<br>• Collaborate with team members to promote a spirit of teamwork and cooperation.<br>• Adhere to supervisor directions and organizational protocols in daily tasks.
This position supports the Investment Consulting Services team with a blend of operational and administrative responsibilities. <br> The role acts as a liaison with investment managers, vendors, custodians, and clients, handling client paperwork (brokerage accounts, agreements, trade authorizations), tracking and logging financial transactions, and coordinating compliance for client documentation. Additional duties include preparing tax packages, supporting client meetings, organizing financial documents, and facilitating communications between clients and staff. <br> Key Qualifications & Experience to Target: Associate’s Degree or higher (Bachelor’s preferred but not required). Minimum 2 years of administrative support experience in a detail oriented services environment; prior experience in wealth management, investment, or tax/accounting firms is strongly preferred. Strong client service orientation, professionalism, and teamwork mindset. High attention to detail, process-orientation, and ability to manage transactional accuracy/compliance. Proven ability to manage multiple deadlines independently and proactively. Superior communication skills (both verbal and written) for working with internal and external stakeholders of varying seniority. Advanced proficiency in Microsoft Excel and PowerPoint. Solid experience with Teams, Word, and Outlook. Demonstrated experience tracking transactions, preparing or filing sensitive client documentation, and organizing meetings/materials. Comfort working in a fast-paced, high-accountability environment.
<p>Stable client within the legal industry seeks a tech savvy, Client Service Coordinator with strong communication skills. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, generating client invoices, distributing incoming mail and packages, forwarding onboarding documents, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>How you will make an impact</p><p>· Assist and welcome visitors</p><p>· Manage client records and documents</p><p>· Assist with administrative support</p><p>· Provide client/vendor support/management</p><p>· Calendar Management</p><p>· Generate email correspondence</p><p>· Review Legal Agreement/Contracts</p><p>· Document Management</p><p>· Resolve transaction discrepancies</p>
We are looking for a proactive and detail-oriented Client Services Coordinator to join our team in Conshohocken, Pennsylvania. In this role, you will serve as the first point of contact for our Managed IT Services team, ensuring smooth communication with clients and efficient handling of support requests. If you excel at multitasking, scheduling, and providing exceptional customer service, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to incoming client calls, addressing inquiries and creating support tickets in the system.<br>• Manage and update support tickets, ensuring accurate documentation and timely resolutions.<br>• Communicate clear next steps, schedules, and expectations to clients throughout the service process.<br>• Assign tickets to technicians based on urgency, skill requirements, and availability.<br>• Coordinate remote and onsite appointments with clients to ensure services are delivered efficiently.<br>• Monitor ticket queues, ensuring timely responses and adherence to service protocols.<br>• Escalate complex issues when necessary to maintain high service standards.<br>• Track and report on service metrics, such as ticket volume and response times, to improve operational efficiency.<br>• Identify recurring issues and provide recommendations to enhance client experiences.<br>• Collaborate with leadership to analyze workload trends and optimize technician utilization.
<p>Client Services Administrator </p><p><br></p><p>Are you a highly professional administrator with a passion for helping others? Our wealth management team is seeking a Client Services Administrator to deliver exceptional administrative and client service support in a fast-paced, client-focused office environment.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Meet and greet clients, providing a welcoming and polished first impression</p><p>Answer client and internal phone calls promptly and courteously</p><p>Oversee office operations, ensuring a smooth and efficient workplace</p><p>Schedule, set up, and coordinate client meetings and appointments</p><p>Order office supplies and proactively maintain inventory levels</p><p>Monitor and ensure that all office equipment is fully operable and well stocked</p><p>Collect and process client fees on a monthly basis</p><p>Enter client orders into our internal system with accuracy and attention to detail</p><p>Process account changes and updates at client request</p><p>Handle other general administrative duties as needed to support the team</p><p><br></p><p>Why Join Our Team?</p><p><br></p><p>Direct hire, full-time opportunity with a well-established wealth management firm</p><p>Excellent benefits package, including a robust PTO/Vacation allowance</p><p><br></p><p>How to Apply: Please submit your resume via this job posting and call our office directly to schedule a personal interview at 423-265-5561.</p><p><br></p><p>We look forward to hearing from you—apply today to take the next step in your administrative career!</p>
<p>Are you a people‑first leader who loves developing teams, improving performance, and creating an outstanding customer experience? Do you thrive in fast‑paced environments where coaching, accountability, and positivity all matter? If so… this role was <em>made</em> for you.</p><p>We’re looking for a <strong>Customer Care Manager</strong> to lead our client's Appointment Center/Customer Care team — someone who knows how to build morale, boost KPIs, and bring out the best in every team member.</p><p><br></p><p><strong>What Makes This Role Exciting</strong></p><p>This isn’t a behind‑the‑glass leadership job. You’ll be <em>in the action</em> — coaching, strategizing, refining processes, and celebrating wins. You’ll shape a team’s culture, impact customer satisfaction, and directly influence company growth.</p><p>If you love meaningful leadership and hands‑on impact, you’ll feel right at home.</p><p><br></p><p>What You’ll Lead & Own</p><p>In this role, you’ll take charge of:</p><p><strong>Team Leadership & Coaching</strong></p><ul><li>Managing daily operations of the Appointment & Customer Care Center</li><li>Providing real‑time coaching through call reviews, scripting feedback, and performance mentoring</li><li>Supporting and developing team members to reach their full potential</li></ul><p><strong>Driving KPIs</strong></p><p>You’ll oversee improvement and consistency in:</p><ul><li>Low cancellation rate</li><li>Speed to lead</li><li>Lead‑to‑appointment conversion</li><li>Appointment run rate</li></ul><p><strong>Operational & People Management</strong></p><ul><li>Running weekly/monthly leadership meetings</li><li>Interviewing, evaluating, and partnering with HR on performance management</li><li>Supporting hiring, onboarding, and training</li><li>Handling escalated customer issues with professionalism</li><li>Overseeing receptionist and inside sales teams</li><li>Fostering a positive, engaging employee and customer experience</li></ul><p><br></p>
<p>We are offering a long-term contract employment opportunity for a Client Service Representative in Las Vegas, NV. </p><p><br></p><p><strong>Key Responsibilities</strong> </p><ul><li>Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </li><li>Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </li><li>Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. </li><li>Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </li><li>Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance. </li></ul><p><br></p>
<p>We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain effective relationships with clients to facilitate smooth account management.</p><p>• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.</p><p>• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.</p><p>• Stay updated on custodial operations, procedures, and industry standards.</p><p>• Coordinate onboarding activities for new clients to ensure a seamless transition.</p><p>• Schedule and prepare advisors for meetings with clients and prospects.</p><p>• Address client inquiries, resolve service issues, and escalate concerns when needed.</p><p>• Prepare and distribute performance reports to clients in a timely manner.</p><p>• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.</p><p><br></p>
<p>We are looking for a Client Service Associate to join our team in Sylvania, Ohio. In this role, you will provide vital support, ensuring seamless operations and delivering outstanding service to our clients. This position requires a proactive approach to managing tasks, maintaining compliance, and fostering strong relationships with both clients and team members.</p><p><br></p><p>Responsibilities:</p><p>• Address client inquiries promptly, resolve issues efficiently, and nurture client relationships to ensure high satisfaction levels.</p><p>• Organize and prioritize multiple tasks and processes, guaranteeing accuracy and timely completion.</p><p>• Prepare, maintain, and update client documentation, records, and reports while adhering to regulatory and compliance standards.</p><p>• Coordinate communication between clients and the Relationship Manager, including scheduling meetings and facilitating correspondence.</p><p>• Assist with account management tasks such as opening and closing accounts, updating client information, and processing transactions accurately.</p><p>• Generate and distribute regular reports on account activity, performance metrics, and other client-related data.</p><p>• Ensure all actions and processes comply with company policies, industry regulations, and legal standards.</p><p>• Collaborate with the Relationship Manager and team members to support company goals and drive success.</p><p>• Actively participate in meetings with Financial Advisors and the Relationship Manager to enhance understanding and take on additional responsibilities.</p><p>• Contribute to process improvements and procedural enhancements to optimize efficiency and productivity.</p>
<p><strong>Company Overview:</strong></p><p>Join our team and become part of an organization known for innovation, growth, and a commitment to both business success and employee well-being. We are a leading firm in our industry, consistently recognized for our high ethical standards and ability to match great companies with talented professionals (Source: Q1 2026_The Demand for Skilled Talent.pdf).</p><p><strong>Position Overview:</strong></p><p>We are seeking a detail-oriented Administrative Assistant to support our client-focused operations. In this role, you will play a critical part in managing client order needs, providing timely updates, and ensuring accurate documentation using Microsoft Excel. Your contributions will be instrumental in delivering exceptional service and maintaining organized, efficient workflows.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a point of contact for client order requests and updates, ensuring prompt and accurate communication.</li><li>Maintain and update order tracking files, utilizing Microsoft Excel for efficient data entry, organization, and reporting.</li><li>Review, organize, and manage digital and hard copy files to ensure information is readily accessible and compliant with company standards.</li><li>Support administrative operations, including scheduling, document preparation, and workflow improvement projects.</li><li>Collaborate with team members to resolve client inquiries and proactively provide order status updates.</li><li>Uphold confidentiality and accuracy in all client and internal documentation (Source: Q1 2026_The Demand for Skilled Talent.pdf).</li></ul><p><br></p>
We are looking for an organized and detail-oriented Client Care Coordinator to join our team on a contract basis in Miami, Florida. This role requires a meticulous approach and strong communication skills, as you will be handling various marketing tasks and collaborating with internal teams. The ideal candidate will have experience in commercial real estate and proficiency in design software such as Adobe InDesign, Photoshop, and Illustrator.<br><br>Responsibilities:<br>• Follow up with brokers to ensure smooth communication and timely updates.<br>• Create and assemble offering memorandums and tour books for client presentations.<br>• Coordinate and order signage for property listings.<br>• Utilize Adobe InDesign, Photoshop, and Illustrator extensively to design marketing materials.<br>• Maintain accuracy and attention to detail while managing multiple tasks.<br>• Collaborate with internal teams to meet client requirements and project deadlines.<br>• Leverage commercial real estate experience to provide valuable insights and contributions.<br>• Manage and organize marketing materials to ensure brand consistency.<br>• Assist with administrative tasks as needed to support the marketing team.<br>• Ensure all deliverables meet high standards and client expectations.
<p><strong><u>Customer Service & Operations Manager</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p><p>Robert Half is partnering with a leading distributor to fill a critical <strong><u>Customer Service & Operations Manager</u></strong>. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p>
We are looking for a dedicated Prospecting Coordinator to join our team in Cincinnati, Ohio. In this contract role, you will play a vital part in supporting our manufacturing operations by providing exceptional customer service and handling various administrative tasks. This position offers an opportunity to work in a fast-paced environment where attention to detail and effective communication are highly valued.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone and email, ensuring a high level of customer satisfaction.<br>• Manage outbound calls to follow up on prospects and maintain clear communication with clients.<br>• Accurately enter and update customer data into the CRM system while adhering to company standards.<br>• Process orders and ensure all related documentation is completed in a timely manner.<br>• Use Microsoft Excel to organize and analyze data for reporting purposes.<br>• Collaborate with team members to address customer concerns and provide resolutions.<br>• Maintain detailed records of all correspondence and interactions for future reference.<br>• Assist in tracking and documenting customer feedback to improve service quality.<br>• Coordinate with other departments to ensure seamless order fulfillment and customer satisfaction.
We are looking for a detail-oriented Benefits Administrator to join our team in Troy, Michigan. This role involves managing administrative tasks related to client services and benefits coordination while maintaining a high standard of attention to detail. The ideal candidate will bring strong organizational skills, adaptability, and a customer-focused approach to support daily operations effectively.<br><br>Responsibilities:<br>• Organize and manage schedules, service requests, and follow-up tasks with precision.<br>• Draft and distribute client correspondence, updates, and essential documents.<br>• Maintain accurate records, files, and logs to ensure seamless operations.<br>• Perform administrative tasks such as data entry, scanning, and document management.<br>• Collaborate with team members to address client needs and deliver excellent service.<br>• Prioritize and manage multiple tasks in a fast-paced environment.<br>• Assist with special administrative projects to support leadership.<br>• Provide exceptional customer service through clear communication and responsiveness.