<p>We are seeking a results-driven <strong>Client Solutions Manager</strong> to support growth within our <strong>Technology Contract Talent</strong> practice. This role is responsible for developing client relationships, driving business development, and delivering talent solutions that help organizations address critical technology skills gaps and project demands. Based on general knowledge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Build and expand relationships with hiring managers and key decision-makers across client organizations. Based on general knowledge.</li><li>Generate new business opportunities for contract talent solutions within the technology space. Based on general knowledge.</li><li>Consult with clients on workforce needs, project priorities, and staffing strategies. Based on general knowledge.</li><li>Partner closely with recruiting teams to align talent pipelines with client demand. Based on general knowledge.</li><li>Present tailored contract staffing solutions for initiatives involving security, AI, data, software development, cloud, and IT operations. </li><li>Manage the full client engagement lifecycle, from prospecting and business development through job order intake and ongoing account management. Based on general knowledge.</li><li>Maintain a high level of market activity and develop a strong network within the local technology community. Based on general knowledge.</li></ul><p><br></p>
<p>We are looking for a dynamic Client Solutions Manager to join our detail-oriented services team in Miami, Florida. In this role, you will be responsible for overseeing product development cycles, ensuring alignment with client needs, and driving strategic initiatives to enhance product performance. This is an exciting opportunity to collaborate with cross-functional teams and make a meaningful impact in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage product roadmaps, ensuring alignment with company goals and customer requirements.</p><p>• Collaborate with stakeholders to gather and prioritize product features and enhancements.</p><p>• Lead cross-functional teams, including engineering, marketing, and design, to deliver high-quality products on schedule.</p><p>• Analyze market trends and competitor activities to inform product strategies.</p><p>• Monitor product performance, gather user feedback, and implement improvements to optimize outcomes.</p><p>• Prepare and deliver presentations to stakeholders, showcasing product progress and strategic initiatives.</p><p>• Work closely with sales and marketing teams to support product launches and promotional efforts.</p><p>• Identify opportunities for innovation and propose new product ideas to meet market demands.</p><p>• Ensure compliance with industry standards and best practices in product development and management Client </p>
<p>On behalf of our client we are looking for an experienced Customer Service Manager to lead and manage our customer service operations in Elkhart, Indiana. This role involves overseeing a team of service experts, driving process improvements, and ensuring exceptional experiences for both customers and employees. The ideal candidate will bring strong leadership skills, operational expertise, and a passion for delivering outstanding service.</p><p><br></p><p>Compensation: $60k-$80k + 10% bonus</p><p>Monday-Friday Onsite </p><p>8:00am-5:00pm</p><p>Benefits: Medical, Dental, Vision, 401k, PTO, Sick days</p><p><br></p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the customer service team of 10-15 people. including hiring, training, scheduling, and conducting performance evaluations</p><p>• Call center experience </p><p>• Foster a collaborative and high-performing team.</p><p>• Oversee daily customer service operations.</p><p>• Identify and address operational challenges.</p><p>• Ensure adherence to company policies, procedures, and safety standards.</p><p>• Provide administrative support to the District Manager.</p><p>• Recommend and implement process improvements.</p>
<p>Are you a dynamic leader with a passion for customer satisfaction and team development? Our organization is seeking a motivated Call Center Customer Service Manager to oversee daily operations, drive performance, and cultivate a positive work environment in our fast-paced call center.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead and inspire a team of customer service agents to deliver outstanding service across all channels.</li><li>Monitor and analyze key performance metrics, implementing strategies to improve customer experience and operational efficiency.</li><li>Provide ongoing coaching, training, and feedback to support staff development and ensure high performance.</li><li>Handle escalated customer issues, ensuring swift and effective resolution.</li><li>Manage scheduling, resource allocation, and workforce planning to maintain optimal coverage.</li><li>Collaborate cross-functionally with other departments to identify opportunities for process improvements.</li><li>Report regularly to senior leadership on department achievements, challenges, and plans for continuous improvement.</li></ul><p><br></p>
<p><strong>Customer Service Manager</strong></p><p>We are partnering with a <strong>manufacturing company in the Bristol, CT area</strong> to hire a <strong>Customer Service Manager</strong>. Based on general knowledge.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and support a team of Customer Service Coordinators and Representatives.</li><li>Manage customer projects from order entry through production and shipment.</li><li>Ensure project accuracy, on-time delivery, and high customer satisfaction.</li><li>Provide daily guidance, workflow oversight, and troubleshooting support for complex projects.</li><li>Help coordinate team workload and resolve project-related issues.</li><li>Maintain accurate project data and documentation.</li><li>Manage higher-complexity projects and key customer relationships.</li><li>Partner with Sales, Technical, Production, Shipping, and Purchasing to keep projects moving efficiently.</li></ul><p> </p><p><strong>What We’re Looking For:</strong></p><ul><li>At least <strong>3 years of experience</strong> <strong> in commercial construction or manufacturing</strong>.</li><li>Comfortable acting as a team lead, including managing workflow and troubleshooting difficult projects.</li><li>Strong <strong>ERP</strong> and <strong>Microsoft Office</strong> skills.</li><li>Excellent communication, organization, and cross-functional collaboration skills.</li></ul><p>If you’re interested in learning more, please apply today or contact <strong>Kelsey Ryan at Robert Half. Kelsey.Ryan@roberthalf(.com)</strong></p>
<p>This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>
<p><strong>Jeff Abrams is seeking a dedicated Client Services Representative to join his exceptional client's team.</strong> In this role, you will play a key part in delivering outstanding client experiences while managing a range of financial services and administrative tasks. This position is ideal for someone who thrives in a client-focused environment and is committed to providing personalized, high-quality support.</p><p><strong>Responsibilities:</strong></p><p>• Facilitate updates to beneficiary designations, ensuring accuracy and compliance with firm policies.</p><p> • Process wire transfers securely and in accordance with regulatory requirements.</p><p> • Manage rollover requests by coordinating with custodians, preparing documentation, and ensuring smooth transitions.</p><p> • Respond promptly and effectively to client inquiries, providing detailed information on financial products and services.</p><p> • Build and maintain strong client relationships through proactive and personalized communication.</p><p> • Guide new clients through the onboarding process to ensure a seamless and welcoming experience.</p><p> • Oversee client transactions, including deposits, withdrawals, account updates, and balance inquiries.</p><p> • Partner with financial advisors to ensure client activities align with their financial strategies and goals.</p><p> • Maintain accurate and current client records within Salesforce.</p><p> • Follow up on pending client requests to ensure timely and complete resolutions.</p><p><br></p><p>If you are interested in this role, please reach out to <strong>Jeff Abrams via LinkedIn</strong>.</p>
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.<br>• Troubleshoot connectivity issues and provide clear solutions to clients.<br>• Assist customers in navigating multiple browsers and platforms to resolve technical challenges.<br>• Ensure customer success by addressing concerns and resolving issues efficiently.<br>• Maintain detailed records of customer interactions and follow-ups to ensure resolution.<br>• Collaborate with internal teams to improve service delivery and customer satisfaction.<br>• Handle high-volume call center interactions while maintaining a positive and helpful demeanor.<br>• Provide guidance and support to customers regarding company products and services.<br>• Continuously update knowledge of company offerings to deliver accurate information to clients.
This position supports the Investment Consulting Services team with a blend of operational and administrative responsibilities. <br> The role acts as a liaison with investment managers, vendors, custodians, and clients, handling client paperwork (brokerage accounts, agreements, trade authorizations), tracking and logging financial transactions, and coordinating compliance for client documentation. Additional duties include preparing tax packages, supporting client meetings, organizing financial documents, and facilitating communications between clients and staff. <br> Key Qualifications & Experience to Target: Associate’s Degree or higher (Bachelor’s preferred but not required). Minimum 2 years of administrative support experience in a detail oriented services environment; prior experience in wealth management, investment, or tax/accounting firms is strongly preferred. Strong client service orientation, professionalism, and teamwork mindset. High attention to detail, process-orientation, and ability to manage transactional accuracy/compliance. Proven ability to manage multiple deadlines independently and proactively. Superior communication skills (both verbal and written) for working with internal and external stakeholders of varying seniority. Advanced proficiency in Microsoft Excel and PowerPoint. Solid experience with Teams, Word, and Outlook. Demonstrated experience tracking transactions, preparing or filing sensitive client documentation, and organizing meetings/materials. Comfort working in a fast-paced, high-accountability environment.
<p>Hybrid position available! A local public accounting firm based in Morristown, NJ is currently looking to add a Staff Accountant to their outsourced accounting and client services team due to continued growth. This is an excellent opportunity join a firm that prioritizes work-life balance and focuses on servicing small businesses and companies. The Staff Accountant will manage outsourced accounting responsibilities for a portfolio of small businesses, including reviewing bank reconciliations, preparing and posting journal entries and accruals, managing the client's monthly close checklist, and preparing sales tax filings. The ideal Staff Accountant will have a minimum of 2 years' experience in either a CPA firm or small business/company. Strong knowledge of QuickBooks is preferred. Candidates must either have their CPA or parts passed.</p>
<p>We are looking for an experienced and detail-oriented Client Services Associate or Manager to join our team in Minneapolis, Minnesota. In this role, you will support high-level executives and teams by, overseeing client interactions, and facilitating investment-related transactions. The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and demonstrate a commitment to delivering outstanding client service.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate complex client transactions, including preparing and tracking documentation for investments such as 1031 exchanges and real estate deals.</p><p>• Collaborate with title companies, exchange accommodators, and investment sponsors to manage investment closings and ensure timely processing.</p><p>• Assist with client onboarding processes to ensure smooth transitions and effective communication.</p><p>• Monitor ongoing client transactions and investment timelines, ensuring deadlines are met and clients remain informed.</p><p>• Provide proactive and responsive support for client inquiries regarding investment-related services.</p><p>• Facilitate internal communications for executives, including meeting coordination and administrative support.</p><p>• Work collaboratively with cross-departmental teams to maintain an efficient and effective workflow.</p><p>• Uphold confidentiality standards for all client and firm-related information.</p><p>• Support executives in streamlining communication and managing priorities related to client services and transactions.</p><p><br></p><p>If you are interested in joining this growing investment advisory firm please contact Doug Rickart on LinkedIn , call Doug at 612-249-0330 or apply through the ink provided. </p>
<p>Robert Half is searching for customer service professionals able to step in and support a contract Customer Service opportunity! If you are looking for a new role within the client services space, and excited to put your customer service skills to use right away, this contract role might be the perfect fit. This is a fully onsite role, with a fully in-office schedule.</p><p><br></p><p><strong>Duties and Responsibilities</strong></p><ul><li>Deliver exceptional service to business customers by resolving inquiries and providing tailored solutions.</li><li>Profile customers to identify needs and facilitate Service-to-Sales conversations, recommending appropriate products and services.</li><li>Cross-sell products while adhering to all regulatory and compliance requirements.</li><li>Anticipate customer needs and strive for first contact resolution using available tools and resources.</li><li>Maintain up-to-date knowledge of products, services, procedures, and technology platforms.</li><li>Provide overflow support to other Customer Service specialty teams and Lines of Business during high-volume periods or strategic initiatives.</li><li>Perform other duties as assigned to support Customer Service strategic initiatives and enterprise-wide collaboration.</li></ul><p><br></p>
<p>Robert Half is partnering with a service-focused organization to identify a Client Services Coordinator to support inbound customer inquiries and appointment scheduling. This opportunity is ideal for someone who brings a confident phone presence and is comfortable guiding conversations, managing scheduling changes, and working through time-sensitive customer needs.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Handle a high volume of inbound customer calls and place selective outbound calls as needed</li><li>Qualify customer needs and guide conversations toward appropriate next steps</li><li>Accurately document call details while speaking with customers</li><li>Schedule appointments and collaborate with internal service teams to keep calendars running smoothly</li><li>Communicate with customers and internal staff to address scheduling changes, availability challenges, and time-sensitive needs</li><li>Assist with light reception and front desk coverage during designated times</li></ul><p><strong><u>Additional Highlights: </u></strong></p><ul><li>Competitive hourly pay with opportunity for performance-based incentives</li><li>Structured training and onboarding program</li><li>Long-term opportunity within a stable, close-knit team environment</li></ul><p>If you enjoy helping customers feel heard, keeping systems organized, and finding workable solutions—this role offers a strong foundation for growth!</p>
<p><strong> Robert Half is searching for </strong>Customer Service professionals looking to step in and grow their career by providing advanced support for customers calling with inquiries. This role is pivotal in educating customers on digital products and enhancements, driving adoption of our technology offerings, and delivering a seamless digital experience. </p><p><strong>Duties & Responsibilities:</strong></p><ul><li>Provide high-level customer service support for digital products and services, including troubleshooting issues related to login, navigation, alerts, and general concerns.</li><li>Deliver <strong>first-contact resolution</strong> by anticipating customer needs and applying deep product knowledge and problem-solving skills.</li><li>Collaborate with internal partners and back-office teams to resolve escalated issues and ensure a positive well-rounded customer experience.</li><li>Support Client Service initiatives and contribute to team goals through active participation in coaching, feedback sessions, and performance improvement efforts.</li></ul><p><br></p><p><br></p>
<p>Client Services Administrator </p><p><br></p><p>Are you a highly professional administrator with a passion for helping others? Our wealth management team is seeking a Client Services Administrator to deliver exceptional administrative and client service support in a fast-paced, client-focused office environment.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Meet and greet clients, providing a welcoming and polished first impression</p><p>Answer client and internal phone calls promptly and courteously</p><p>Oversee office operations, ensuring a smooth and efficient workplace</p><p>Schedule, set up, and coordinate client meetings and appointments</p><p>Order office supplies and proactively maintain inventory levels</p><p>Monitor and ensure that all office equipment is fully operable and well stocked</p><p>Collect and process client fees on a monthly basis</p><p>Enter client orders into our internal system with accuracy and attention to detail</p><p>Process account changes and updates at client request</p><p>Handle other general administrative duties as needed to support the team</p><p><br></p><p>Why Join Our Team?</p><p><br></p><p>Direct hire, full-time opportunity with a well-established wealth management firm</p><p>Excellent benefits package, including a robust PTO/Vacation allowance</p><p><br></p><p>How to Apply: Please submit your resume via this job posting and call our office directly to schedule a personal interview at 423-265-5561.</p><p><br></p><p>We look forward to hearing from you—apply today to take the next step in your administrative career!</p>
<p>Are you a people‑first leader who loves developing teams, improving performance, and creating an outstanding customer experience? Do you thrive in fast‑paced environments where coaching, accountability, and positivity all matter? If so… this role was <em>made</em> for you.</p><p>We’re looking for a <strong>Customer Care Manager</strong> to lead our client's Appointment Center/Customer Care team — someone who knows how to build morale, boost KPIs, and bring out the best in every team member.</p><p><br></p><p><strong>What Makes This Role Exciting</strong></p><p>This isn’t a behind‑the‑glass leadership job. You’ll be <em>in the action</em> — coaching, strategizing, refining processes, and celebrating wins. You’ll shape a team’s culture, impact customer satisfaction, and directly influence company growth.</p><p>If you love meaningful leadership and hands‑on impact, you’ll feel right at home.</p><p><br></p><p>What You’ll Lead & Own</p><p>In this role, you’ll take charge of:</p><p><strong>Team Leadership & Coaching</strong></p><ul><li>Managing daily operations of the Appointment & Customer Care Center</li><li>Providing real‑time coaching through call reviews, scripting feedback, and performance mentoring</li><li>Supporting and developing team members to reach their full potential</li></ul><p><strong>Driving KPIs</strong></p><p>You’ll oversee improvement and consistency in:</p><ul><li>Low cancellation rate</li><li>Speed to lead</li><li>Lead‑to‑appointment conversion</li><li>Appointment run rate</li></ul><p><strong>Operational & People Management</strong></p><ul><li>Running weekly/monthly leadership meetings</li><li>Interviewing, evaluating, and partnering with HR on performance management</li><li>Supporting hiring, onboarding, and training</li><li>Handling escalated customer issues with professionalism</li><li>Overseeing receptionist and inside sales teams</li><li>Fostering a positive, engaging employee and customer experience</li></ul><p><br></p>
<p>Our client is looking for a dedicated Client Services Associate to join their team in Deerfield, Illinois. This role requires excellent communication skills and a strong ability to foster relationships. If you thrive in a collaborative environment and have a passion for customer service, we encourage you to apply.</p><p><br></p><p>This position offers a salary of $55,000-$58,000 + bonus + health, vision, dental, 401k, PTO, and it is on-site 4 days, and Fridays are work from home.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary point of contact between physician-clients, their staff, and patients, ensuring seamless communication.</p><p>• Coordinate and oversee operational processes, including planning, implementing, and analyzing project outcomes.</p><p>• Support the creation and distribution of marketing materials by collaborating with graphic designers, copywriters, and printers.</p><p>• Develop and maintain strong relationships with clients to ensure satisfaction and address any concerns.</p><p>• Provide exceptional customer service to all stakeholders, consistently exceeding expectations.</p><p>• Track project progress and report on successes and areas for improvement.</p><p>• Facilitate communication between internal teams and external clients to ensure alignment on goals and deliverables.</p><p>• Ensure all patient interactions are handled with professionalism and empathy, fostering trust and confidence.Client Services Associate</p>
<p>We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain effective relationships with clients to facilitate smooth account management.</p><p>• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.</p><p>• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.</p><p>• Stay updated on custodial operations, procedures, and industry standards.</p><p>• Coordinate onboarding activities for new clients to ensure a seamless transition.</p><p>• Schedule and prepare advisors for meetings with clients and prospects.</p><p>• Address client inquiries, resolve service issues, and escalate concerns when needed.</p><p>• Prepare and distribute performance reports to clients in a timely manner.</p><p>• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.</p><p><br></p>
We are looking for a motivated and detail-oriented Customer Service Account Manager to join our team in Franklin, Tennessee. In this role, you will play a key part in ensuring customer satisfaction by managing orders, coordinating logistics, and maintaining clear communication with clients. The ideal candidate thrives in a fast-paced environment and is committed to delivering exceptional service.<br><br>Responsibilities:<br>• Oversee the fulfillment of customer orders, ensuring all requirements are met and promptly communicating updates to clients.<br>• Arrange transportation that aligns with customers’ delivery expectations and timelines.<br>• Prepare and complete invoices and customs documentation for orders, ensuring timely delivery of paperwork to customers.<br>• Maintain effective communication with assigned accounts, addressing and resolving issues in a timely manner.<br>• Update and manage order tracking systems, providing regular updates on shipment status until delivery is complete.<br>• Identify opportunities for process improvements and implement solutions to enhance efficiency.<br>• Collaborate with internal teams to ensure a seamless customer experience.<br>• Handle additional duties and responsibilities as assigned to support the team.
<p>We are looking for a dynamic and experienced Card Services Manager to join our client's Card Services team in Baton Rouge. In this role, you will oversee the team responsible for managing card programs, ensuring operational efficiency, and delivering exceptional member service. This position requires a strategic thinker who can drive growth, mitigate fraud risks, and uphold compliance standards.</p><p><br></p><p>Responsibilities:</p><p>• Recruit, train, and manage the Card Services Department staff to foster a high-performing team.</p><p>• Ensure the team consistently delivers excellent service to members while improving service standards.</p><p>• Design and implement departmental processes to optimize operational efficiency.</p><p>• Partner with card processors and marketing teams to grow the credit union's card portfolio through promotional efforts.</p><p>• Collaborate with lending and collections departments to align card programs with organizational strategic goals.</p><p>• Monitor and analyze card activity to identify and proactively address debit and credit card fraud.</p><p>• Meet and exceed service and sales benchmarks for the department.</p><p>• Prepare and present monthly reports to track departmental performance and progress.</p><p>• Develop, manage, and oversee the department's budget in alignment with broader organizational objectives.</p><p>• Review and approve credit limit changes, name updates, and other credit maintenance tasks.</p>
<p>Job Type: Talent Solutions</p><p>Job Title: Client Solutions Manager (Technology)</p><p>Assignment Type: Full-Time</p><p>Industry: Technology</p><p><br></p><p><strong>Job Summary</strong></p><p>As a Client Solutions Manager, your responsibilities will include:</p><ul><li><strong>Business development:</strong> Develop and grow your own client base by marketing our services for contract talent solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li><strong>Placement activities:</strong> Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul><p><br></p>
<p>As a Client Solutions Manager, your responsibilities will include:</p><ul><li><strong>Business development:</strong> Develop and grow your own client base by marketing our services for contract talent solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li><strong>Placement activities:</strong> Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul><p><br></p>
<p>As a Client Solutions Manager, your responsibilities will include:</p><ul><li><strong>Business development:</strong> Develop and grow your own client base by marketing our services for contract talent solutions using your proven graphic design, marketing, advertising and corporate communications background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li><strong>Placement activities:</strong> Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul><p><br></p>
<p>Job Type: Talent Solutions</p><p>Job Title: Client Solutions Manager (Marketing and Creative)</p><p>Assignment Type: Full-Time</p><p>Industry: Marketing and Creative</p><p><strong>Job Summary</strong></p><p>As a Client Solutions Manager, your responsibilities will include:</p><ul><li><strong>Business development:</strong> Develop and grow your own client base by marketing our services for contract talent solutions using your proven graphic design, marketing, advertising and corporate communications background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li><strong>Placement activities:</strong> Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul><p><br></p>
We are looking for an experienced Director of Client Services to lead a dedicated team of professionals in delivering exceptional service to our clients. This role, based in Atlanta, Georgia, will focus on client satisfaction, operational excellence, and strategic collaboration with leadership to drive business growth. This is a contract-to-permanent position offering an excellent opportunity to make a lasting impact within the Printing/Publishing industry.<br><br>Responsibilities:<br>• Lead and oversee client service operations, ensuring the team delivers exceptional support and enables the sales organization to focus on growth activities.<br>• Collaborate with senior leadership to develop and execute strategic initiatives that enhance service quality and client satisfaction.<br>• Act as a point of escalation for complex client issues, resolving challenges and removing barriers to success.<br>• Monitor and assess team capacity, ensuring resources are aligned with client needs and organizational goals.<br>• Develop and implement tactical plans for client services, co-owning service delivery strategies with sales leadership.<br>• Mentor and guide team members in building strong client relationships, managing projects effectively, and utilizing tools and systems.<br>• Ensure compliance with client requirements and organizational procedures, maintaining a high standard of service delivery.<br>• Analyze and review team performance through regular reporting, identifying areas for improvement and implementing actionable plans.<br>• Work closely with sales teams to prepare client presentations, highlighting account activities and identifying opportunities for expansion.<br>• Support the onboarding and implementation of new clients, ensuring smooth transitions and alignment with business objectives.