<p>We are looking for a dedicated Customer Service Manager to join our client in the Kenilworth, NJ area. In this role, you will oversee purchase orders, client communications, and ensure exceptional service and satisfaction to support the sales team. You will collaborate with clients and internal teams to provide seamless service, promote customer loyalty, and drive business growth. We are looking for someone proficient in CRM systems and can improve operational efficiency. </p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to enhance client satisfaction and contribute to sales growth.</p><p>• Respond promptly to inquiries, resolving concerns efficiently and professionally.</p><p>• Manage customer service operations for online sales and remote showroom support.</p><p>• Provide sales assistance and support for assigned representative showrooms.</p><p>• Utilize your sales expertise to identify opportunities for upselling and cross-selling luxury products.</p><p>• Gain comprehensive product knowledge to effectively communicate features and benefits to clients.</p><p>• Build and maintain strong relationships with customers to encourage repeat business.</p><p>• Process and oversee sales orders, including delivery coordination and payment execution.</p><p>• Address returns and claims, coordinating with carriers and ensuring proper documentation.</p><p><br></p>
<p>We are looking for an experienced Client Relationship Manager to join our team in Greater Twin Cities area in Minnesota. In this role, you will support Financial Advisors by providing administrative and sales assistance, ensuring smooth operations and excellent client service. This position is ideal for someone with strong problem-solving skills and a passion for delivering exceptional support in a dynamic, growth-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all operational aspects related to client management, including paperwork processing and execution of client requests.</li><li>Deliver high-quality service by understanding clients’ individual needs and responding promptly.</li><li>Work closely with Financial Advisors to ensure compliance with company policies and procedures.</li><li>Provide backup coverage for other support staff during periods of high volume or absence.</li><li>Utilize internal computer systems to support client service and drive business efficiency.</li><li>Serve as the main operational resource and first contact for Financial Advisors’ operational needs.</li><li>Draft correspondence such as letters and memos in accordance with established procedures.</li><li>Maintain strict confidentiality at all times.</li><li>Research, resolve, and follow through on complex client account issues until resolution is achieved.</li></ul>
<p>Reach out to <u>Michelle Espejo via email or LinkedIn</u> for additional information or questions.</p><p> </p><p><strong>Relationship Manager | Thriving Wealth Management Firm | Danville| Hybrid </strong></p><p> </p><p>This firm manages hundreds of millions in AUM and partners with <strong>high-net-worth clients to deliver strategies </strong>that truly make an impact.</p><p><br></p><p>In this role you will support Senior Advisors in all aspects of financial planning and wealth management. This role requires a proficient knowledge of financial planning principles, a history of client relationship management, and a capacity to multitask in a busy environment. To fit in this role,<strong> we are looking for someone who can demonstrate critical thinking, problem-solving, and decision-making abilities. </strong></p><p><br></p><p>The firm actively supports your professional development with FINRA sponsorships and CFP study programs, while also <strong>offering mentorship, a collaborative culture</strong>, and a strong commitment to<strong> work-life balance</strong>.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Act as a high-level project manager and strategic partner</li><li>Join client meetings, take notes, and follow up on action items.</li><li>Manage client communication and provide high-level support.</li><li>Help onboard new clients and strengthen relationships</li><li>Engage directly with clients — no investment recommendations at first, but you’ll be a trusted contact.</li><li>Manage the CRM and track client interactions.</li><li>Communicate with custodians, Broker-Dealers, and partners.</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
<p>We are looking for a dedicated Client Relationship Manager to join our client's team in Twin Cities. In this role, you will play a key part in supporting our advisors by providing planning and operational support interacting with clients. This position requires a proactive and detail-oriented individual who can manage account tools effectively and deliver exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Become the first point of contact for key clients of the firm</p><p>• Utilize financial planning software to support retirement, education, tax, charitable, estate, or insurance planning.</p><p>• Prepare and manage documentation for client onboarding, transfers, and money movement, ensuring timely submission to custodians.</p><p>• Monitor account activities to confirm proper transfer and tracking of business operations.</p><p>• Develop expertise in custodial platforms to enhance operational efficiency.</p><p>• Handle tasks to effectively support financial operations.</p><p>• Utilize CRM to document tasks and maintain accurate records.</p><p>• Perform various other duties that contribute to the success and growth of the firm.</p>
<p>On Behalf of our client we are looking for an experienced and motivated Customer Service Manager to lead a customer service team in Elkhart, Indiana. This role involves overseeing daily operations, ensuring excellent service delivery, and fostering a collaborative and highperforming work environment. The ideal candidate will bring strong leadership skills and a dedication to enhancing both employee and customer experiences.</p><p><br></p><p>Compensation: $60,000-$70,000 + 10% Bonus</p><p>8:00am-5:00pm– Onsite</p><p>Benefits: Medical, Dental, Vision, 401k, PTO </p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor the customer service team</p><p>• Cultivate a positive and productive team atmosphere</p><p>• Oversee daily customer service operations, ensuring efficient handling of inquiries, service requests, and escalations.</p><p>• Address operational challenges to improve customer satisfaction</p><p>• Provide administrative support to the District Manager</p><p>• Supervise office operations, including clerical tasks, records management, and workflow coordination.</p><p>• Organize and execute training programs, workshops, meetings, and special events to support team development.</p><p>• Make sure KPI's are met total calls, abandoned calls, wait times, etc. </p><p>• Recommend and implement process improvements to enhance service quality and operational efficiency.</p>
<p>Job Summary</p><p>Permanent Hire Opportunity</p><p>This position supports customer service, dispatch, and inside sales departments. It manages personnel and serves as the main contact for high-volume retail partners, specialized distributors, and contractors regarding inquiries, issues, order processing, and delivery scheduling. The ideal candidate ensures high-volume retail inventory remains in-stock, handles complex logistics, and resolves order discrepancies efficiently. This role is responsible for supporting and demonstrating core values such as integrity, safety, respect, customer focus, quality, innovation, and financial success.</p><ul><li><strong>Sales Partner Management</strong>: Manage the end-to-end order process for large, high-volume customers, utilizing electronic data interchange systems, vendor portals, and direct communication to ensure seamless order processing and compliance with customer requirements.</li><li>Oversee the entry, tracking, and fulfillment of high-volume orders. Coordinate with production and logistics teams to prioritize production and manage shipping schedules to meet scheduled delivery dates.</li><li>Proactively monitor inventory levels and work with sales/production teams to avoid stockouts at customer locations and job sites. Communicate potential delays or shortages immediately to customers, peers, and senior management.</li><li>Review and manage delivery notes to reflect loading changes and inventory shortages.</li><li>Manage, research, and resolve inquiries or complaints on products, orders, invoicing, and pricing.</li><li>Work with sales teams to coordinate customer requests and provide superior customer service.</li><li>Maintain customer complaints and regularly log information into customer relationship management systems.</li><li>Responsible for accurate setup and processing of customer rebates and royalties on a monthly, quarterly, and annual basis.</li><li>Assist with preparing pricing materials and managing location pricing structure with sales teams.</li><li>Prepare and enter yearly and off-cycle pricing increases into enterprise systems.</li><li>Maintain positive, long-term relationships with buyers and branch managers.</li><li>Assist in managing all processes including sales orders and change-orders received from customers, inside sales coordinators, and sales representatives.</li><li>Assist in setting up sales orders, terms, payers, and preliminary lien data in enterprise systems for initial orders.</li><li>Hire, train, and mentor a team of customer service representatives to handle high-volume inquiries, order entry, and customer complaints.</li><li>Set expectations, coach, train, instruct, discipline, hold accountable, and offer guidance to all direct reports.</li><li>Manage customer service, dispatch, and inside sales personnel across multiple locations.</li><li>Analyze, record, and assess customer service metrics (e.g., on-time in-full rates, order accuracy). Prepare weekly and monthly reports on performance to identify areas for improvement.</li><li>Conduct performance reviews for direct reports and advise on year-end performance reviews for all personnel via human resources information systems.</li><li>Monitor and approve employee actions in human resources systems in a timely manner.</li><li>Responsible for running time data audit reports of recorded time and errors, and track attendance via payroll systems.</li><li>Complete monthly audit packages for customer service.</li></ul>
<p>We are looking for a skilled and proactive Customer Service Manager to oversee operational efficiency and team performance within a dynamic real estate environment. This short-term contract to permanent position is based in Jackson, Mississippi, and involves managing customer service processes, ensuring compliance, and fostering effective communication with clients and staff. The ideal candidate will possess strong organizational and leadership abilities while demonstrating expertise in customer service management.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and ensure employees meet contractual obligations related to mail services and operational requirements.</p><p>• Conduct interviews, onboard new talent, evaluate performance, and take disciplinary action as needed.</p><p>• Oversee employee time-off tracking and approvals to maintain workforce consistency.</p><p>• Prepare and submit monthly reports on mailroom and receptionist desk metrics.</p><p>• Enforce and maintain safety, environmental, and security standards in the workplace.</p><p>• Recommend process improvements to enhance operations, equipment usage, and customer satisfaction.</p><p>• Provide ongoing training and development opportunities for team members.</p><p>• Meet with clients to discuss management updates and fulfill contractual expectations.</p><p>• Manage administrative tasks such as scanning invoices, processing reimbursements, and handling vendor-related concerns.</p><p>• Coordinate conference room management, ensuring equipment functionality and supply availability.</p>
<p>Reach out to <strong><u>Michelle Espejo via email or LinkedIn</u></strong> for additional information or questions.</p><p> </p><p><strong>Client Service Associate or Senior CSA | Boutique Wealth Management Firm| Mill Valley| Hybrid | $80-150k base (DOE) + Bonus</strong></p><p> </p><p>Our client is a <strong>boutique wealth management firm</strong> known for <strong>white-glove service</strong> and trusted guidance to <strong>ultra-high-net-worth families and private foundations</strong>. The team is collaborative, detail-driven, and focused on delivering an exceptional client experience.</p><p> </p><p>This role is ideal for someone who enjoys being deeply involved in client service and operations while supporting a <strong>high-caliber client base</strong>. You’ll work closely with advisors and internal partners in an<strong> environment that values quality, accountability, and balance.</strong></p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Act as a primary contact for client service requests</li><li>Manage account onboarding, money movement, and account maintenance</li><li>Coordinate client meetings, materials, and follow-ups</li><li>Maintain accurate client records, CRM updates, and documentation</li><li>Work with custodians to process paperwork and resolve issues</li><li>Monitor daily transactions and workflows for accuracy</li><li>Support compliance processes and record retention</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
<p>We are looking for a Store Manager to join our team in Fairfield, California. This is a contract-to-permanent position within the wholesale distribution industry. The ideal candidate will oversee customer service operations, ensuring excellent service delivery and maintaining high standards of customer satisfaction. This role requires strong leadership and organizational skills to effectively manage teams, address customer needs, and contribute to the company’s success.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage customer service teams to ensure consistent, high-quality customer interactions.</p><p>• Develop and implement strategies to improve customer satisfaction and resolve complaints effectively.</p><p>• Manage scheduling and staffing decisions to ensure adequate coverage and optimal service levels.</p><p>• Conduct regular training sessions to enhance team performance and ensure compliance with company policies.</p><p>• Oversee inventory management and ensure accurate tracking and replenishment of products.</p><p>• Monitor compliance with safety and security protocols, addressing any discrepancies promptly.</p><p>• Conduct market research to identify opportunities for improving customer service and understand competitor practices.</p><p>• Collaborate with loss prevention teams to safeguard company assets and reduce risks.</p><p>• Supervise merchandising efforts to maximize sales and ensure displays meet company standards.</p><p>• Address operational challenges by stepping into various roles as needed during peak times or staffing shortages.</p>
<p>A well-established, independent RIA firm with ~$500M in AUM is seeking a <b>Relationship Manager </b>to join their collaborative, tight-knit team in the East Bay. You'll support Senior Advisors in all aspects of financial planning and wealth management. This role requires a proficient knowledge of financial planning principles, a history of client relationship management, and a capacity to multitask in a busy environment</p><p><br></p><p><strong>Why Join?</strong></p><ul><li>Amazing tenured firm! </li><li>Beautiful office in a BART-accessible location</li><li>Strong emphasis on professional development: firm covers financial education and certifications</li><li>Team-first culture with a focus on quality, integrity, and making a real impact on clients’ lives</li><li>Excellent retirement package, generous PTO, and covered commuting costs</li></ul><p><strong>Responsibilities</strong></p><ul><li>Partner with the business development team to onboard new households and ensure a smooth transition of assets to the firm</li><li>Guide clients through account establishment, asset transfers, and related service requests</li><li>Execute distribution transactions, including monitoring and facilitating Required Minimum Distributions (RMDs) and tracking annual obligations</li><li>Liaise with custodial partners to complete account maintenance and servicing tasks</li><li>Escalate client matters to appropriate internal stakeholders and maintain thorough documentation of all interactions</li><li>Coordinate client meetings and investment review sessions for the Advisor</li><li>Maintain accurate and detailed client records within the CRM platform</li><li>Support client appreciation events and assist with special initiatives as needed</li></ul><p><br></p>
<p>As a Client Solutions Manager, your responsibilities will include:</p><ul><li>Business development: Develop and grow your own client base by marketing our services for full time placement solutions using your proven technology and/or recruiting background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul><p><br></p><p>Qualifications:</p><ul><li>Bachelor’s degree preferred.</li><li>2+ years of business-to-business development experience and/or working in a Marketing and Creative-related field is preferred.</li><li>Must have a strong desire to build a career in business development by using proven closing skills and the ability to build client relationships.</li><li>A combination of business development and account management skills are required.</li><li>Ability to multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.</li><li>Must have a proven track record of success and be a competitive and self-motivated individual.</li></ul><p><br></p><p>If you are seeking a rewarding career in a challenging and dynamic environment, we invite you to apply today!</p><p><br></p><p>Top Reasons to Work for Robert Half:</p><ul><li>EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER – For more than 70 years our history of success and strong client relationships have provided a level of stability few companies can match.</li><li>PERFORMANCE = REWARD – We offer exceptional earning potential and a competitive benefits package, including a base salary and monthly performance-based bonuses, paid time off, group health, life and disability insurance, and retirement savings plans.</li><li>UPWARD MOBILITY – With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.</li><li>TOOLS FOR SUCCESS – We provide world-class training, client relationship management tools and advanced technology to help you succeed.</li><li>RESPECTED WORLDWIDE – Robert Half has appeared on Fortune® magazine’s list of “World's Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world.</li></ul><p><br></p>
<p>Jennifer Fukumae with Robert Half's Financial Services division is partnering with a wealth management firm dedicated to helping high-net-worth individuals, families, and businesses gain clarity on their financial future. Their approach goes beyond traditional financial advice, empowering clients to elevate their financial strategy and achieve meaningful growth. With a focus on personalized service and strategic planning, we guide our clients toward their long-term financial goals. Managing $600M in assets, we work with clients whose average portfolio size is $1.5M.</p><p> </p><p><strong>Responsibilities</strong>:</p><ul><li>Act as a high-level project manager and strategic partner </li><li>Join client meetings, take notes, and follow up on action items.</li><li>Manage client communication and provide high-level support.</li><li>Help onboard new clients and strengthen relationships</li><li>Engage directly with clients — no investment recommendations at first, but you’ll be a trusted contact.</li></ul><p><strong>Operations/Client Service</strong></p><ul><li>Manage the CRM and track client interactions.</li><li>Communicate with custodians, Broker-Dealers, and partners.</li><li>Handle client paperwork — from opening accounts to transfers and updates.</li><li>Provide clear, consistent client communication.</li><li>Prepare meeting agendas and client presentations.</li></ul><p><strong>Financial Planning and Investment Process</strong></p><ul><li>Collect and review financial documents (insurance, expenses, earnings) for accuracy.</li><li>Prepare notes and track action items from client meetings.</li><li>Identify and improve financial planning workflows.</li><li>Assist with insurance proposals (life, disability, long-term care).</li></ul><p><strong> </strong></p>
<p>We’re seeking an IT Account Relationship Manager to build strong client relationships, ensure satisfaction, and drive growth through trusted support and consultative service. The primary focus will be serving and growing existing client relationships while also acquiring new clients through strategic efforts. This role blends consultative account management with proactive business development: strengthening client partnerships, driving technology alignment, generating referrals, and uncovering new opportunities.</p><p><br></p><p>Responsibilities</p><ul><li>Serve as the main point of contact for client needs.</li><li>Conduct business reviews and create tailored growth plans.</li><li>Proactively address challenges and identify service opportunities.</li><li>Turn satisfied clients into advocates through referrals and testimonials.</li><li>Collaborate with internal teams to improve service delivery.</li></ul><p><br></p><p>Qualifications</p><ul><li>IT knowledge and sales success in the IT or related work history</li><li>Experience in client relationship management, sales and/or account support.</li><li>Strong communication, planning, and problem-solving skills.</li><li>Proficiency with CRM and productivity tools.</li><li>Dependable, positive, and results-focused team player.</li></ul><p><br></p><p>If you have a background in Technology related sales and/or account management and motivated to help clients succeed and grow lasting partnerships, we’d love to connect.</p><p><br></p><p><strong>Onsite in Medford, OR</strong></p><p><strong>Base salary $50,000 - $70,000 plus commission</strong></p><p><strong>Good benefits!</strong></p><p><br></p><p>Join our friendly team to explore new challenges, enhance your career, and work alongside professionals who inspire growth. Take the next step and apply today!</p><p><br></p>
<p>Robert Half is seeking a Sr. IT Client Success Manager for a National Managed Services company. </p><p>This role is remote, may require quarterly travel as needed predominantly in the Southwest/Mountain region.</p><p><br></p><p>The Client Success Manager builds strong client relationships, ensures service delivery excellence, and drives growth opportunities. </p><p>You’ll collaborate with internal teams, assist with onboarding, and maintain client satisfaction throughout the lifecycle.</p><p><br></p><p>Key Responsibilities include:</p><p>-Client Relationship Management;</p><p>Develop and maintain strong client relationships.</p><p>Communicate regularly and provide updates to ensure alignment with business needs.</p><p>-Trusted Advisor & Advocate</p><p>Act as the client’s advocate and escalation point.Monitor KPIs, manage SLAs, and present reports.</p><p>Oversee onboarding, offboarding, and service adjustments.</p><p>-Service Delivery & Growth</p><p>Align expectations with delivery capabilities.</p><p>Identify expansion opportunities and assist with renewals and proposals.</p><p>-Documentation & Account Expertise</p><p>Maintain accurate client documentation and act as the account expert.</p><p>-Client Satisfaction</p><p>Resolve issues promptly, gather feedback, and coordinate with internal teams to ensure success.</p><p>Other duties as needed</p><p><br></p>
<p>Stable client within the legal industry seeks a tech savvy, Client Service Coordinator with strong communication skills. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, generating client invoices, distributing incoming mail and packages, forwarding onboarding documents, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>How you will make an impact</p><p>· Assist and welcome visitors</p><p>· Manage client records and documents</p><p>· Assist with administrative support</p><p>· Provide client/vendor support/management</p><p>· Calendar Management</p><p>· Generate email correspondence</p><p>· Review Legal Agreement/Contracts</p><p>· Document Management</p><p>· Resolve transaction discrepancies</p>
<p>A wealth management firm is seeking a client‑focused Wealth Advisor to lead planning conversations, manage client relationships, and guide families through all stages of their financial life cycle. This role combines relationship management, financial planning, and investment oversight, with a strong emphasis on delivering personalized strategies and long‑term guidance.</p><p>Responsibilities</p><ul><li>Lead discovery, planning, and review meetings with new and existing clients</li><li>Manage a select client portfolio and provide ongoing financial guidance</li><li>Review portfolios, adjust allocations, and identify new planning opportunities</li><li>Develop customized financial, tax, estate, and retirement strategies</li><li>Collaborate with the Portfolio Manager to ensure appropriate investment positioning</li><li>Coordinate client needs across internal teams and maintain accurate documentation</li><li>Support onboarding, research, and client service activities</li><li>Build strong client relationships and help grow the business through referrals</li></ul><p>Qualifications</p><ul><li>Bachelor’s degree or higher</li><li>FINRA Series 7 and 66 (or 63/65)</li><li>CFP required</li><li>Experience with goals‑based planning tools (eMoney, MoneyGuidePro, etc.)</li><li>Strong communication and presentation skills</li><li>Ability to explain complex financial concepts clearly</li><li>Detail‑oriented, organized, and a strong problem‑solver</li><li>Wealth management experience with sound judgment and client‑first mindset</li><li>Collaborative and comfortable working in a small‑firm environment</li></ul><p><br></p><p><br></p>
<p>Are you ready to elevate your career with a fast-growing Wealth Management Firm that has expanded by $400 million in recent years? We’re seeking a driven and detail-oriented <strong>Client Service Advisor</strong> to join this dynamic team! This is your chance to be part of a company that values work-life balance, delivers outstanding investment returns, and offers competitive compensation. Join a collaborative team where your skills will make a direct impact on clients' success and the firm's continued growth. </p><p><br></p><p>If you're passionate about providing exceptional client service and want to grow with a firm on the rise, we want to hear from you! <strong>Apply now</strong> to take the next step in your career.</p><p> </p><p><strong>Responsibilities</strong>:</p><ul><li>Generate performance reporting and analyze effects of contribution and attribution.</li><li>Assist with implementing back office reconciliation processes.</li><li>Provide a high level of customer support to high net worth individuals.</li><li>Keeping up-to-date with client documentation.</li><li>Adhering to regulatory rules.</li><li>Processing client transactions accurately and punctually.</li><li>Assisting in bank operations (web calls) and international banking support.</li></ul><p><br></p>
We are looking for a detail-oriented Client Services Representative to join our team in Winter Park, Florida. In this role, you will be responsible for supporting executive leadership, managing administrative workflows, and ensuring the office operates smoothly and efficiently. The ideal candidate will excel in organization, critical thinking, and effective communication.<br><br>Responsibilities:<br>• Coordinate and oversee daily office operations, including scheduling, vendor management, mail services, and facility coordination.<br>• Maintain organized records for vendor contracts, service agreements, and document retention systems.<br>• Assist in preparing agendas, minutes, and materials for internal meetings, board sessions, and committee gatherings.<br>• Support compliance efforts by collecting data, preparing reports, and responding to examiner requests.<br>• Manage marketing communications processes and ensure timely delivery.<br>• Facilitate onboarding and offboarding processes, including equipment setup and system access.<br>• Collaborate with IT providers to address office technology needs and troubleshoot system issues.<br>• Process client transactions, maintain financial reports, and ensure accurate documentation.<br>• Research and resolve client concerns while delivering exceptional service.<br>• Plan and coordinate employee appreciation events and social activities.
<p>Our client is seeking a Service Advisor to support and deepen existing client relationships within a growing wealth management firm. This role focuses on financial planning, client service, and portfolio oversight—no business development required.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Lead discovery, review, and planning meetings with current and prospective clients</li><li>Serve as primary advisor for select clients and manage ongoing portfolio reviews</li><li>Adjust asset allocations and identify new asset opportunities within existing relationships</li><li>Develop customized financial plans and guide clients through all stages of their financial lifecycle</li><li>Handle complex planning needs including tax, estate, retirement, and investment strategy</li><li>Collaborate with Portfolio Management, Trading, Compliance, and Client Service teams</li><li>Lead client onboarding and maintain accurate client notes</li><li>Organize tasks across the team and ensure timely follow-up</li></ul><p><br></p>
<p>A well-respected professional services firm is seeking a polished <strong>Client Services Administrator</strong> to support client onboarding, account maintenance, and internal coordination. This role blends administrative precision with high-touch customer interaction.</p><p><strong>🌟 Day-to-Day Impact</strong></p><ul><li>Serve as the primary administrative liaison for new and existing clients</li><li>Coordinate document collection, account setup, and service requests</li><li>Maintain meticulous digital and physical client records</li><li>Track service timelines and proactively follow up on outstanding items</li><li>Prepare client correspondence, reports, and presentation materials</li><li>Support leadership with calendar management and meeting logistics</li><li>Identify opportunities to improve client service workflows</li></ul>
<p>Jennifer Fukumae with <strong>Robert Half Finance & Accounting</strong> is partnering with a well-established <strong>Registered Investment Advisory (RIA) firm</strong> in <strong>Palo Alto</strong> seeking a <strong>Client Service Associate</strong> to support advisors and service high-net-worth clients. This role is ideal for someone who enjoys being client-facing, detail-oriented, and deeply involved in the day-to-day servicing of investment portfolios. You will play a key role in maintaining strong client relationships while supporting advisors with operational and administrative needs.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for clients, delivering a high level of service and responsiveness</li><li>Support Financial Advisors with <strong>account onboarding, maintenance, and asset transfers</strong></li><li>Prepare and process custodial paperwork across platforms such as <strong>Schwab, Fidelity, and Pershing</strong></li><li>Coordinate client meeting preparation, including reports, performance summaries, and presentation materials</li><li>Process daily transactions including <strong>wires, ACHs, journals, and account updates</strong></li><li>Monitor account activity and follow up on outstanding items to ensure timely resolution</li><li>Liaise with custodians and internal teams to resolve operational or client-related inquiries</li><li>Maintain accurate client records and documentation in CRM and portfolio management systems</li><li>Assist with compliance-related tasks, audits, and regulatory documentation as needed</li><li>Identify opportunities to improve client service workflows and operational efficiency</li></ul><p><br></p>
<p><strong>Ready to Take the Next Step? Let’s Connect.</strong></p><p>If this opportunity aligns with what you're exploring, apply today and send your resume to JC del Rosario via LinkedIn—looking forward to connecting and learning more about your background.</p><p><br></p><p><strong>Client Service Associate (CSA) / Senior Client Service Associate</strong></p><p><strong>Boutique Wealth Management | UHNW Clients | High‑Touch Service</strong></p><p><strong>About the Firm</strong></p><p>A boutique wealth management firm serving ultra‑high‑net‑worth families and private foundations is seeking a Client Service Associate to join its close‑knit, growing team. The firm delivers institutional‑level investment guidance and a virtual family office experience to a select group of clients. With a small, collaborative team and a highly personalized service model, this role is essential in ensuring a seamless, detail‑driven client experience.</p><p>This opportunity is ideal for someone who thrives in a high‑integrity environment and enjoys combining client relationship support with operational problem‑solving.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Client Service Associate (or Senior CSA, depending on experience) plays a pivotal role in client service, account administration, and operational support. You will work closely with advisors and clients to ensure smooth daily operations, exceptional responsiveness, and precise handling of all client needs. Because of the lean team structure, this role also supports compliance, reporting, and general business operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Client Relationship Support</strong></p><ul><li>Serve as a primary point of contact for client service requests</li><li>Manage onboarding, money movement (wires, ACH, RMDs, transfers), and account maintenance</li><li>Prepare materials for client meetings and support follow‑up execution</li><li>Maintain accurate and organized client records and documentation</li></ul><p><strong>Custodial & Operational Support</strong></p><ul><li>Coordinate with custodians (e.g., Schwab) to process forms and resolve issues</li><li>Monitor daily workflows and transactions for accuracy and timely completion</li><li>Assist with compliance procedures and documentation management</li></ul><p><strong>Internal Team Support</strong></p><ul><li>Prepare client reports and support CRM updates and task tracking</li><li>Collaborate with advisory and investment teams on planning and portfolio initiatives</li><li>Work with compliance consultants to ensure regulatory alignment</li><li>Contribute to efficient, high‑quality daily office operations</li></ul><p><strong>Who Will Thrive in This Role</strong></p><ul><li>Service‑driven professionals who value precision and consistency</li><li>Individuals who enjoy being trusted partners to both clients and advisors</li><li>Those who perform well in a boutique, collaborative, and highly professional setting</li><li>Candidates who appreciate a role where accuracy, responsiveness, and exceptional client care are paramount</li></ul>
<p>We are looking for a motivated and detail-oriented Lead Client Services Coordinator to join our team on a contract basis in Sacramento, CA. As part of this position, you will play a key role in supporting business operations and client interactions, ensuring the smooth execution of administrative and marketing tasks. This is an excellent opportunity to contribute to a dynamic environment while growing your skills in a collaborative setting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to brokers and clients across multiple ongoing projects</li><li>Develop and format presentations, reports, and marketing materials</li><li>Assist with executing marketing campaigns and property promotions</li><li>Coordinate transaction documentation and maintain organized records</li><li>Manage front desk operations, including greeting clients and monitoring the entry door</li><li>Order and maintain office and kitchen supplies</li><li>Support event coordination, including meal orders and conference room setup</li><li>Submit invoices and expense items (Coupa experience a plus)</li><li>Assist with contract-related tasks and document preparation</li><li>Collaborate with internal teams to ensure smooth office operations</li></ul><p><br></p>
<p><strong>Position: Commercial/Corporate Relationship Manager</strong></p><p> <strong>Location:</strong> Louisville, KY</p><p> <strong>Employment Type:</strong> Full-Time</p><p><strong>Overview:</strong></p><p> We are seeking a dedicated and proactive Commercial/Corporate Relationship Manager to drive business growth and manage client relationships. This role requires a strategic thinker with strong communication skills, commercial lending knowledge, and a commitment to excellence in client service and community engagement.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Source, develop, and document calls on existing clients, prospective clients, and referral sources to generate new business opportunities.</li><li>Negotiate and structure new loan terms and manage renewal opportunities.</li><li>Collaborate with Treasury Management to identify and structure depository solutions.</li><li>Manage portfolio delinquencies within assigned loan portfolios and support collections on past-due loans.</li><li>Partner with Merchant Services and Purchasing/Credit Card teams to develop business opportunities.</li><li>Obtain and review annual financial statements for commercial credit analysis.</li><li>Respond to referrals from Executive Management, Directors, clients, and other sources.</li><li>Maintain and enhance relationships with clients and referral sources.</li><li>Support internal and external audit functions as related to commercial lending activities.</li><li>Share suggestions to improve commercial lending initiatives and processes.</li><li>Support other departments and foster cooperative, professional relationships across the organization.</li><li>Learn and apply the credit culture to present appropriate credit recommendations for approval.</li><li>Maintain a working knowledge of relevant compliance requirements and regulations; assist with implementation as needed.</li><li>Model and foster behaviors aligned with organizational values, creating an atmosphere of trust, accountability, and dedication.</li><li>Participate in community engagement through volunteerism on civic and non-profit boards.</li><li>Perform additional duties and special projects as assigned.</li></ul><p><br></p><p><strong>Why Join Us:</strong></p><p> We value our associates, clients, and communities. We offer opportunities for growth, a collaborative work environment, and the chance to make a tangible impact in the commercial banking sector.</p><p><br></p><p><strong>To Apply:</strong></p><p> Interested candidates should submit a resume and cover letter highlighting relevant experience and qualifications.</p>
<p><strong><u>Customer Service & Operations Manager</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p><p>Robert Half is partnering with a leading distributor to fill a critical <strong><u>Customer Service & Operations Manager</u></strong>. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p>
