<p>We are looking for an experienced Medical Biller/Collections Specialist to join our team in Duarte, California. The Medical Biller/Collections Specialist will play a vital role in managing the revenue cycle for Skilled Nursing Facility services, ensuring claims are processed accurately and efficiently while adhering to Medicare, Medi-Cal, and other insurance guidelines. This is an excellent opportunity for a meticulous individual to contribute to a dynamic healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit claims to insurance payers with accuracy and timeliness, focusing on Skilled Nursing Facility services.</p><p>• Investigate and resolve denied claims by identifying root causes and implementing corrective measures to reduce future denials.</p><p>• Draft and submit appeals for claim denials to secure appropriate reimbursements.</p><p>• Maintain comprehensive and accurate patient billing records in compliance with Medicare, Medi-Cal, and payer-specific requirements.</p><p>• Follow up with insurance companies and payers to resolve outstanding claims and ensure timely reimbursements.</p><p>• Stay up-to-date on federal, state, and local billing regulations to ensure strict adherence to compliance standards.</p><p>• Collaborate with administrative and clinical teams to streamline billing workflows and improve documentation processes.</p><p>• Generate detailed account reports that outline billing trends, claim statuses, and resolution timelines for management review.</p>
We are looking for a skilled Medical Collections Specialist to join our team in Irvine, California. This is a Contract-to-Permanent position, offering an excellent opportunity to grow your career in a dynamic healthcare environment. The ideal candidate will play a vital role in managing accounts receivable, resolving payment discrepancies, and ensuring compliance with industry regulations.<br><br>Responsibilities:<br>• Manage accounts receivable by following up on outstanding payments, payment errors, and claim denials.<br>• Analyze insurance Explanation of Benefits (EOBs) and initiate appeals when necessary to resolve discrepancies.<br>• Maintain detailed documentation of account issues, resolutions, and follow-up actions for patient records.<br>• Prepare and send required documentation via mail or other channels to support claims processing.<br>• Stay informed about commercial and managed care pricing models, as well as relevant rules and regulations.<br>• Ensure compliance with organizational policies and healthcare laws, safeguarding patient confidentiality at all times.<br>• Participate in compliance training sessions and promptly report any concerns or incidents to management.<br>• Utilize systems such as EHR platforms, Epic Software, and IBM AS/400 to ensure efficient claims and collections processes.<br>• Support the team by performing additional tasks as directed by supervisors or management.<br>• Contribute to the overall success of the department by collaborating with colleagues to meet organizational goals.
We are looking for a detail-oriented Account Specialist to join our team in Miami, Florida. In this role, you will provide comprehensive account management support to a variety of customers, including business, commercial, industrial, national, and government clients. This is a long-term contract position, ideal for professionals with a strong background in customer service, claims processing, and accounts receivable functions.<br><br>Responsibilities:<br>• Manage customer accounts by addressing requests, resolving complaints, and ensuring satisfaction.<br>• Collaborate with vendor partners and internal teams to resolve customer issues effectively.<br>• Process claims and contractor invoices with accuracy and efficiency.<br>• Handle customer enrollment, billing tasks, and fulfillment operations.<br>• Maintain strong relationships with customers to support account retention and growth.<br>• Monitor revenue recovery processes and ensure timely resolutions.<br>• Provide detailed reporting and analysis of account activities to management.<br>• Ensure compliance with company policies and procedures in all account-related tasks.<br>• Identify opportunities for process improvements and implement solutions to enhance service quality.
We are looking for a dedicated and empathetic Customer Service Representative to join a dynamic team in the healthcare industry. This long-term contract position offers an opportunity to make a meaningful impact by providing exceptional support to patients navigating their healthcare needs. If you excel in communication, problem-solving, and thrive in fast-paced environments, this role is for you.<br><br>Responsibilities:<br>• Deliver compassionate and patient-focused customer service to individuals dealing with healthcare-related concerns.<br>• Explain healthcare benefits, assist patients in understanding Explanation of Benefits (EOBs), and clarify claims, billing processes, and payment options.<br>• Guide patients through documentation submission, utilizing tools such as DocuSign to ensure efficient workflows.<br>• Handle and resolve inquiries from the financial service inbox, providing accurate and timely responses.<br>• Review and interpret insurance plans to help patients understand their coverage and financial responsibilities.<br>• Collaborate with the team to establish streamlined processes that enhance operational efficiency.<br>• Support patients in navigating payment plans and financial obligations with clarity and empathy.<br>• Work effectively in a fast-paced environment to address urgent issues and provide solutions.<br>• Maintain up-to-date knowledge of healthcare policies and billing practices to offer accurate assistance.
<p>Nationally recognized hospital system is seeking a dedicated and experienced <strong>Medical Insurance Collections Specialist</strong> to join our dynamic team. In this critical role, you will be responsible for handling insurance collections, ensuring accurate claims processing, and collaborating with internal departments to resolve outstanding accounts. This is an excellent opportunity for a detail-oriented professional who thrives in a fast-paced healthcare environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review patient accounts to identify unpaid claims and follow up with insurance providers for resolution.</li><li>Resolve denials and claim discrepancies by researching and resubmitting claims where necessary.</li><li>Communicate with patients and insurance companies regarding outstanding balances and payment plans.</li><li>Maintain accurate and up-to-date records of all collections activities in compliance with company policies and healthcare regulations.</li><li>Collaborate with the billing, coding, and accounts receivable teams to address any billing issues and expedite payments.</li><li>Analyze insurance claims to identify trends, minimize denials, and maximize collections efficiency.</li><li>Ensure compliance with HIPAA and all applicable regulations in handling sensitive healthcare and financial information.</li></ul><p><br></p>
We are looking for a detail-oriented Medical Billing Specialist to join our team on a long-term contract basis. In this role, you will play a critical part in ensuring accurate and timely processing of medical claims, collections, and coding. Based in New Orleans, Louisiana, this position offers an opportunity to contribute your expertise to a fast-paced healthcare environment.<br><br>Responsibilities:<br>• Process medical claims with accuracy and efficiency, adhering to industry standards and regulations.<br>• Conduct medical coding to ensure proper classification and compliance with billing requirements.<br>• Manage collections by following up on outstanding balances and resolving discrepancies.<br>• Utilize Epaces and other systems to monitor claims and maintain data integrity.<br>• Communicate effectively with healthcare providers and insurance companies to address billing issues.<br>• Verify patient information and insurance details to facilitate accurate billing.<br>• Identify and resolve errors in claims submissions to minimize delays and denials.<br>• Maintain up-to-date knowledge of billing policies, procedures, and regulatory changes.<br>• Generate reports to track billing performance and identify areas for improvement.<br>• Collaborate with team members to streamline billing processes and enhance operational efficiency.
<p>We are looking for a detail-oriented Medical Billing and Payment Posting Specialist to join our team located in the Greater Philadelphia Region. In this fast-paced and rapidly growing environment, you will play a key role in supporting the fee-for-service finance department. This Medical Billing and Payment Posting Specialist role is a contract position that requires strong organizational skills and proficiency with multiple software applications.</p><p><br></p><p>What you get to do every single day:</p><p>• Review and upload claims accurately to ensure proper processing and timely reimbursement.</p><p>• Track claims manually and maintain detailed records for auditing and reporting purposes.</p><p>• Develop and refine standard operating procedures (SOPs) with guidance from leadership.</p><p>• Utilize software tools such as QuickBooks for invoicing and payment management.</p><p>• Handle customer service inquiries related to billing and payments.</p><p>• Navigate and work efficiently across various medical portals and applications, including ModMed, Ability, and Pear.</p><p>• Conduct audits to identify discrepancies and ensure compliance with billing standards.</p><p>• Address medical insurance denials and resolve issues effectively.</p><p>• Process transactions using platforms like Square and maintain accurate financial records.</p><p>• Collaborate with team members to improve processes and support departmental goals.</p>
<p>We are looking for an experienced Benefits Specialist to join our team in San Francisco, California. In this long-term contract position, you will play a vital role in overseeing and managing the firm’s comprehensive benefits programs, ensuring smooth administration and compliance with regulatory standards. This is an excellent opportunity to contribute to employee satisfaction and well-being through effective benefits planning and communication.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategic plans for the firm’s benefits offerings, ensuring alignment with organizational goals.</p><p>• Communicate benefits programs clearly and effectively to employees across all offices.</p><p>• Negotiate terms and renewals with vendors and brokers to secure favorable agreements.</p><p>• Manage day-to-day benefits administration, including medical, dental, life insurance, disability, 401(k), and transportation programs.</p><p>• Serve as the primary liaison between employees, brokers, and vendors, resolving disputes and addressing concerns promptly.</p><p>• Ensure compliance with health and welfare plan regulations, maintaining accurate documentation and reporting.</p><p>• Oversee employee exit program processes related to benefits administration.</p><p>• Monitor and manage time-off policies, ensuring consistency and adherence to company standards.</p><p>• Evaluate and improve benefits-related processes to enhance efficiency and employee satisfaction.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Kaylen Dalmacio at Kaylen.Dalmacio - at - roberthalf - .com with your word resume and reference job ID#*00410-0013302444*</p>
Are you an experienced Medical Billing Specialist looking for a rewarding direct permanent opportunity? Join a team of healthcare professionals dedicated to providing exceptional patient care and operational efficiency. In this role, you will leverage your expertise to: <br> Code charges and bill for medical procedures. Research and resolve billing issues, including identifying refunds, credits, and write-offs. Submit claims electronically or by mail and follow up on unpaid claims and denials for timely reconciliation. Collaborate with staff, physicians, and offices to gather updated patient demographic and billing information. Conduct insurance investigations to obtain patient benefits and eligibility, authorizations, and referrals. What We’re Looking For: 5+ years of proven experience in medical billing or a similar field. Proficiency with ICD-10 and CPT coding standards and third-party platforms like PEAR, NaviNet, and Availity. Surgical Center experience preferred but not required. Strong communication skills and ability to work as part of a team. High attention to detail and proficiency with Microsoft Office and medical billing systems. This direct permanent position offers more than just a job – it’s an opportunity to be a vital part of a growing team dedicated to healthcare excellence. Apply now to take the next step in your career!
<p>We are looking for a meticulous Medical Billing Specialist to join our client's team in Dayton, Ohio. This position involves managing the billing cycle, ensuring accurate claim submissions, and maintaining compliance with healthcare regulations. As a Contract-to-long-term opportunity within the non-profit sector, this role offers the chance to contribute to meaningful work while enhancing your expertise. For immediate consideration, please apply first online, then reach out to our finance/accounting talent team at 937-224-0600</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit medical claims to insurance providers using accurate coding practices.</p><p>• Verify and update patient insurance information within internal systems.</p><p>• Resolve billing discrepancies by effectively communicating with patients, providers, and insurance companies.</p><p>• Review insurance claim denials and initiate corrections or appeals to ensure payment.</p><p>• Coordinate with third-party payers for authorizations and eligibility verification.</p><p>• Accurately post payments to patient accounts, including deductibles and copay amounts.</p><p>• Generate and send patient statements for outstanding balances.</p><p>• Address patient inquiries regarding billing concerns with professionalism and clarity.</p><p>• Ensure compliance with federal, state, and insurance-specific regulations.</p><p>• Create detailed reports on billing activities and accounts receivable trends for management review.</p>
We are looking for a meticulous Medical Billing Specialist to join our team in Santa Barbara, California. This long-term contract position offers an excellent opportunity to contribute to the efficient management of radiology billing and insurance processes while ensuring compliance with industry standards. The ideal candidate will excel in communication and collaboration, supporting both patients and clinical staff in navigating complex billing and authorization procedures.<br><br>Responsibilities:<br>• Verify patient insurance eligibility and coverage for scheduled radiology exams, ensuring all checks are completed ahead of schedule.<br>• Initiate and secure prior authorizations or pre-certifications for radiology procedures, maintaining accuracy in coding and documentation.<br>• Follow up proactively with insurance providers to obtain approvals and communicate authorization status to patients and clinical teams.<br>• Address patient billing inquiries, assist with payment collections, and resolve discrepancies in claims or appeals.<br>• Process denied claims and write appeals for radiology procedures, ensuring timely follow-through on billing issues.<br>• Generate zero balance bills upon request and provide financial support to patients as needed.<br>• Maintain clear and precise communication with patients, physician offices, insurance companies, and internal staff.<br>• Document all interactions and updates accurately in electronic health and billing systems.<br>• Stay informed about changes in insurance regulations, payer policies, and coding guidelines relevant to radiology services.<br>• Ensure all processes adhere to compliance standards and organizational guidelines.
<p>We are looking for a Medical Biller in the Middlesex County, NJ area. In this role you will be responsible for the medical billing process, accounts receivable, posting payments, insurance claims, and more. If you have 1+ years of experience as a Medical Biller and are looking to grow your career, this might be the opportunity for you! </p><p><br></p><p>Responsibilities:</p><p>• Process medical payments, including credit card transactions and electronic fund transfers (EFTs), across three locations.</p><p>• Post payments accurately and ensure timely reconciliation of accounts.</p><p>• Generate and review month-end financial reports to identify and resolve discrepancies.</p><p>• Handle claim submissions to secondary payers and manage related follow-ups.</p><p>• Issue refunds to patients and insurance companies as needed.</p><p>• Perform bank reconciliations to ensure accurate financial records.</p><p>• Communicate effectively with patients and insurance providers to address billing inquiries.</p><p>• Utilize insurance portals to verify information and facilitate smooth payment processing.</p>
<p>Our client, a respected <strong>healthcare services organization</strong>, is seeking a meticulous and patient-focused <strong>Accounts Receivable Specialist</strong> to join their growing accounting team. In this role, you’ll play an essential part in maintaining healthy cash flow and ensuring that patient billing, insurance payments, and account reconciliations are handled efficiently. The ideal candidate will have a strong foundation in AR and a natural knack for communication — balancing professionalism with empathy in all interactions.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Prepare and post payments, adjustments, and refunds accurately.</li><li>Research and resolve payment discrepancies and billing issues.</li><li>Generate and distribute invoices and account statements.</li><li>Follow up with patients and insurance providers regarding outstanding balances.</li><li>Reconcile AR aging reports and assist with month-end close activities.</li><li>Collaborate with billing and collections teams to improve workflows.</li><li>Maintain confidentiality and compliance with HIPAA and company policies.</li></ul>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This position plays a key role in delivering exceptional service to our customers while supporting business operations. As part of a non-profit organization, you will have the opportunity to make a meaningful impact while working in a dynamic, collaborative environment. This is a Long-term Contract position.<br><br>Responsibilities:<br>• Handle a wide range of customer service tasks, including responding to inquiries and resolving issues efficiently and effectively.<br>• Process integrated and non-integrated orders accurately, ensuring customer satisfaction and addressing errors promptly.<br>• Prepare and deliver monthly reports to management, providing accurate data and insights.<br>• Collaborate with freight carriers to file claims for damaged or lost goods, ensuring cost recovery.<br>• Utilize various software tools, including Salesforce, Microsoft Word, Excel, and Gmail, to manage daily tasks effectively.<br>• Maintain up-to-date knowledge of organizational products and services to address customer needs and provide effective solutions.<br>• Ensure department files and records are organized and current, adhering to best practices.<br>• Communicate effectively with customers, colleagues, and stakeholders, fostering positive relationships.<br>• Suggest and implement process improvements to enhance customer service operations.<br>• Handle sensitive data and information with discretion and confidentiality.
<p>Our client is an established and robust company looking to hire a Claims Coordinator. If you are a Legal Assistant or Paralegal, this opportunity could be an excellent path to transition your skills In-House. This role is HYBRID - 3 days in office and will work with a collaborative and collegial team.</p><p><br></p><p>This role is ideal for someone with strong attention to detail who excels at managing legal documentation, investigating claims, and collaborating with insurance adjusters. If you thrive in a fast-paced environment and have a strong background in case management, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Investigate incident reports at corporate and property levels, ensuring all necessary questions are addressed.</p><p>• Serve as the primary liaison with insurance adjusters, providing accurate and timely information.</p><p>• Gather and organize insurance policy details from brokers to support claims.</p><p>• File claims on behalf of the company and ensure all required documentation is submitted.</p><p>• Compile comprehensive reports related to incidents and insurance claims.</p><p>• Maintain organized records and ensure timely follow-ups on open claims.</p><p>• Collaborate with internal teams to ensure all necessary information is collected and communicated effectively.</p><p>• Assist in small claims processes with a focus on accuracy and compliance.</p><p><br></p><p><br></p>
<p>Are you passionate about providing exceptional customer service and supporting patients with their healthcare needs? We're looking for dedicated individuals to join our client's team as Remote Patient Service Representatives. In this role, you'll be responsible for assisting patients, managing sensitive information, and ensuring the highest level of customer satisfaction while working from the comfort of your home. With a clear path to permanent placement based on performance and attendance, this is a fantastic opportunity to grow your career in healthcare support. If you're ready to make a difference, apply today!</p><p><br></p><p><u> This is a remote role in the U.S. (</u><strong>excluding CA, TX, VA, AK, and IL)</strong>. </p><p><br></p><p>Responsibilities:</p><ul><li>Achieve performance goals in patient satisfaction, accuracy, quality, and attendance Adhere to department standards and daily adherence metrics</li><li>Provide exceptional customer service, demonstrating the client's commitment to quality care and concern for all internal and external customers</li><li>Manage multi-tasking tasks using dual monitors, including data entry and phone etiquette, while maintaining compliance with guidelines</li><li>Handle sensitive patient information and advocate for patient needs</li><li>Support other team members with paperwork and patient issue resolution</li><li>Identify financial, medical, and legal risks during customer interactions and follow proper procedures</li><li>Use internal systems to manage customer needs such as appointments, authorizations, claims, invoices, eligibility benefits, and appeals</li><li>Accurately document and translate oral information in accordance with company guidelines</li><li>Assist patients in selecting a PCP and provide general information about the medical group</li><li>Coordinate with clinicians and Telehealth Nurses, including arranging transportation, DME, and home health services</li><li>Update and process PCP changes in the system</li></ul><p><br></p>
<p>Are you passionate about providing exceptional customer service and supporting patients with their healthcare needs? We're looking for dedicated individuals to join our client's team as Remote Patient Service Representatives. In this role, you'll be responsible for assisting patients, managing sensitive information, and ensuring the highest level of customer satisfaction while working from the comfort of your home. With a clear path to permanent placement based on performance and attendance, this is a fantastic opportunity to grow your career in healthcare support. If you're ready to make a difference, apply today!</p><p><br></p><p><u> This is a remote role in the U.S. (</u><strong>excluding CA, TX, VA, AK, and IL)</strong>. </p><p><br></p><p>Responsibilities:</p><ul><li>Achieve performance goals in patient satisfaction, accuracy, quality, and attendance Adhere to department standards and daily adherence metrics</li><li>Provide exceptional customer service, demonstrating the client's commitment to quality care and concern for all internal and external customers</li><li>Manage multi-tasking tasks using dual monitors, including data entry and phone etiquette, while maintaining compliance with guidelines</li><li>Handle sensitive patient information and advocate for patient needs</li><li>Support other team members with paperwork and patient issue resolution</li><li>Identify financial, medical, and legal risks during customer interactions and follow proper procedures</li><li>Use internal systems to manage customer needs such as appointments, authorizations, claims, invoices, eligibility benefits, and appeals</li><li>Accurately document and translate oral information in accordance with company guidelines</li><li>Assist patients in selecting a PCP and provide general information about the medical group</li><li>Coordinate with clinicians and Telehealth Nurses, including arranging transportation, DME, and home health services</li><li>Update and process PCP changes in the system</li></ul><p><br></p>
We are looking for a dedicated Claims Adjustor to join our team on a contract basis in Des Moines, Iowa. In this role, you will handle medical-only workers' compensation claims, ensuring accuracy and prompt processing. This position requires excellent customer service skills and attention to detail to effectively manage a low volume of daily calls and claims.<br><br>Responsibilities:<br>• Review workers' compensation claims to ensure compliance with medical and insurance standards.<br>• Process medical-only claims accurately and in a timely manner.<br>• Communicate with customers to address inquiries and provide exceptional service.<br>• Collaborate with team members to maintain organized and efficient claim workflows.<br>• Handle medical billing and insurance claim documentation with precision.<br>• Monitor and manage medical denials and appeals to resolve issues.<br>• Support hospital billing processes and ensure proper claim handling.<br>• Maintain detailed records for claims and related communications.<br>• Identify discrepancies in claim submissions and take corrective actions.<br>• Provide regular updates and reports on claim processing activities.
<p>We are looking for a dedicated and detail-oriented Patient Registration Specialist to join our client's team in Cincinnati, Ohio. In this role, you will be the first point of contact for patients, ensuring a welcoming and efficient registration process. This is a Contract-to-permanent opportunity in the healthcare industry, offering an excellent chance to grow within an essential field.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors with a friendly and detail-oriented demeanor, ensuring a positive first impression.</p><p>• Accurately maintain and update patient records and files in compliance with organizational standards.</p><p>• Process payments, verify insurance details, and handle claims to ensure seamless transactions.</p><p>• Monitor office supplies, place orders, and maintain inventory to support smooth daily operations.</p><p>• Perform various administrative tasks as assigned to support the team and ensure operational efficiency.</p>
We are looking for a dedicated Customer Relations Representative to join our team in San Diego, California. This is a long-term contract position that offers the opportunity to provide exceptional service while supporting various administrative and operational tasks. The ideal candidate will excel in communication, organization, and problem-solving, ensuring smooth processes and positive customer experiences.<br><br>Responsibilities:<br>• Ensure the accurate and timely production of copy work and delivery to designated parties.<br>• Review payments to identify duplicates or determine proper reassignment to the correct claims.<br>• Draft and prepare correspondence, including letters, as required.<br>• Organize and process outgoing mail efficiently for postal services.<br>• Manage monthly supply orders and monitor inventory levels to ensure adequate stock.<br>• Collaborate with adjusters and medical professionals to transition injured workers to new primary treating physicians.<br>• Communicate proactively with supervisors regarding any issues that may affect workflow, insured parties, claimants, vendors, or company operations.<br>• Provide prompt assistance to both internal and external customers, meeting commitments independently.<br>• Perform additional support tasks as assigned to contribute to team goals.<br>• Maintain compliance with company policies, procedures, and project timelines.
<p>We are looking for a detail-oriented Finance Specialist to join our team in <strong>Lititz, Pennsylvania</strong>. In this long-term contract role, you will play a key part in managing financial processes and ensuring accurate reporting for our clients. This position offers the opportunity to work on diverse projects while contributing to the efficiency and integrity of financial operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Develop, implement, and continuously improve accounting procedures to ensure accuracy and compliance.</li><li>Prepare and deliver comprehensive financial reports for clients within established deadlines.</li><li>Process and manage stop loss and aggregate claims in collaboration with stop loss carriers.</li><li>Generate and maintain monthly invoices for clients, reconciling these invoices with carrier records.</li><li>Monitor and, when necessary, record receivables and vendor payments to ensure seamless financial operations.</li><li>Assist in conducting audits to verify financial accuracy and compliance.</li><li>Provide support to finance team or contribute to internal audit processes and data entry to maintain workflow consistency.</li><li>Take part in special projects that enhance financial operations and organizational goals.</li></ul><p>If interested, please send resume over to Marcella @ marcella.pachuilo@roberthalf com</p>
We are looking for a dedicated Insurance Service Associate for Property and Casualty to join our team in Rochester, New York. In this long-term contract position, you will provide exceptional customer service to clients, ensuring their needs are addressed promptly and with attention to detail. Your role will involve handling client interactions, resolving complaints, and maintaining accurate documentation in alignment with company policies.<br><br>Responsibilities:<br>• Deliver outstanding customer service to clients by addressing inquiries and resolving claims in a timely and detail-oriented manner.<br>• Maintain accurate records of all client interactions, ensuring compliance with company policies and procedures.<br>• Utilize software tools, including Salesforce and Adobe Flex, to manage customer data and streamline processes.<br>• Develop a foundational understanding of Paychex products to better support client needs.<br>• Perform data entry tasks with a focus on prioritization and organizational accuracy.<br>• Handle complaints effectively, ensuring fair resolutions while maintaining positive customer relations.<br>• Collaborate with team members to provide quality service and support for property and casualty insurance clients.<br>• Scan, photocopy, and organize documents as needed to support administrative functions.<br>• Stay updated on industry best practices and internal procedures to enhance service delivery.<br>• Assist in claim administration and policy-related tasks to ensure seamless operations.
<p>We are looking for a Certified Medical Coder to join our team in Sacramento, California. This is a long-term contract position that requires expertise in accurately translating medical information into standardized codes for billing and insurance purposes. The ideal candidate will bring precision, attention to detail, and a commitment to maintaining compliance with coding regulations.</p><p><br></p><p><strong>** Must have experience coding for a surgery center or hospital ** For immediate consideration, apply and contact Julian Sanchez on LinkedIn **</strong></p><p><br></p><p>Responsibilities:</p><p>• Review medical records and reports to assign accurate numeric and alphanumeric codes.</p><p>• Translate patient diagnoses, procedures, and medical histories into standardized codes for billing purposes.</p><p>• Prepare and submit insurance claims while ensuring proper documentation and compliance.</p><p>• Conduct audits and reviews of coding practices to ensure accuracy and adherence to regulations.</p><p>• Provide training and mentorship to less experienced coders as needed.</p><p>• Collaborate with healthcare professionals to verify diagnostic information and clarify medical data.</p><p>• Stay informed on updates to medical coding policies, regulations, and software.</p><p>• Maintain confidentiality and uphold ethical standards in handling patient information.</p><p>• Utilize coding software and tools such as 3M, Cerner, and Allscripts to ensure efficient operations.</p>
<p>Robert Half is looking for a skilled customer service representative to help out a company in the insurance industry. In this vital role, you'll become the primary point of contact for their esteemed customers. Handling inbound calls and processing claims on-site, you will have the compelling opportunity to provide unparalleled customer support, helping to resolve issues swiftly and effectively. This offers a unique chance to make a tangible difference in customers' experiences. This opportunity is located in the heart of downtown Des Moines.</p><p> </p><p>Responsibilities:</p><ol><li>Manage large amounts of incoming calls</li><li>Identify and assess customers' needs to achieve satisfaction.</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication.</li><li>Provide accurate, valid and complete information by using the right methods/tools.</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</li><li>Follow communication procedures, guidelines and policies.</li><li>Take the extra mile to engage customers.</li></ol><p> </p><p>If you are looking to make a difference in customers everyday lives, this is the opportunity for you! PLEASE APPLY TODAY via our Robert Half website or call at 515.706.4974.</p>
<p>We are looking for a motivated Customer Service Supervisor to lead a dynamic team. This role offers an exciting opportunity to oversee customer service operations while ensuring exceptional service quality and efficiency. You will play a pivotal role in managing workflows, resolving inquiries, and driving process improvements. This position offers a competitive salary between $70,000 and $80,000. The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>Responsibilities:</p><p>• Oversee daily workflow and ensure customer service operations are running smoothly.</p><p>• Approve expedited shipping for replacements and warranty claims as necessary.</p><p>• Process order cancellations and warranty replacement orders using internal systems.</p><p>• Address and resolve representative inquiries to support issue resolution.</p><p>• Review and release orders placed on hold to maintain efficient processing.</p><p>• Create and process accounting-related documents for wholesale, dropship, and marketplace accounts.</p><p>• Identify and correct errors in orders, including line, header, and address discrepancies.</p><p>• Monitor queues and track inbound call volumes to optimize team responsiveness.</p><p>• Approve partial refunds and ensure proper documentation is maintained.</p>
