<p>Our client is looking for a dedicated Bodily Injury Claims Representative in the Lawrenceville, NJ area to manage non-litigation auto insurance claims, including uninsured and underinsured motorist cases. This role requires a strong understanding of insurance policies and the ability to assess claims effectively. </p><p><br></p><p>Salary is 60,000 - 79,000. </p><p><br></p><p>Benefits include medical, dental, and vision coverage, PTO, life insurance, and 401k. </p><p><br></p><p>Responsibilities:</p><p>• Investigate claims thoroughly to validate their authenticity, assess policy coverages, and determine if special investigations are necessary.</p><p>• Set appropriate reserves based on claim details and adjust them as new information becomes available.</p><p>• Negotiate settlements with claimants, attorneys, and other involved parties while adhering to company policies.</p><p>• Issue accurate payments promptly and ensure all transactions align with regulatory standards.</p><p>• Recognize potential fraud or questionable claims and escalate them to the special investigation unit when required.</p><p>• Maintain organized records and follow up regularly to ensure claims are resolved in a timely manner.</p><p>• Ensure compliance with state and local regulations, including NJ, PA, and Michigan Unfair Claims Practices guidelines.</p><p>• Complete other assigned duties as needed to support the claims process.</p>
We are looking for a detail-oriented Automotive Claims Representative to join our team in Rockville Centre, New York. In this role, you will handle a variety of accounting tasks and ensure that claims are processed efficiently and accurately. The ideal candidate thrives in a structured environment and has a solid understanding of accounts payable, accounts receivable, and invoice processing.<br><br>Responsibilities:<br>• Process and manage automotive claims with accuracy and attention to detail.<br>• Handle accounts payable and accounts receivable transactions in a timely manner.<br>• Use QuickBooks to maintain and update financial records.<br>• Review and process invoices to ensure proper documentation and compliance.<br>• Enter data efficiently into accounting systems while maintaining accuracy.<br>• Communicate with clients and vendors to address inquiries and resolve discrepancies.<br>• Assist in reconciling accounts to ensure balanced financial records.<br>• Support the team in preparing reports and documentation as required.<br>• Monitor deadlines and prioritize tasks to meet organizational goals.
We are looking for a dedicated Damage Claims Analyst to join our team in Indianapolis, Indiana. This long-term contract position offers an excellent opportunity to address a backlog of damage claims with precision and efficiency. If you have expertise in claims processing and a strong background in casualty and property damage claims, we encourage you to apply.<br><br>Responsibilities:<br>• Review and analyze damage claims to ensure accuracy and compliance with company standards.<br>• Process casualty and property damage claims efficiently using SAP systems.<br>• Investigate claims thoroughly to determine liability and assess damages.<br>• Communicate with clients, adjusters, and other stakeholders to gather necessary documentation and information.<br>• Maintain organized records of claims and ensure all documentation is complete.<br>• Resolve claims disputes by negotiating settlements where appropriate.<br>• Collaborate with team members to prioritize and address backlog cases.<br>• Ensure compliance with insurance regulations and company policies during claims processing.<br>• Provide timely updates to management regarding claim statuses and progress.<br>• Utilize analytical skills to identify trends or issues within claims processing workflows.
<p>We are looking for a dedicated Personal Injury Claims Representative to join our team in the Lawrenceville, New Jersey area. In this role, you will manage complex personal injury protection claims, ensuring compliance with company policies and regulatory requirements. This position requires a detail-oriented individual with strong analytical skills and a commitment to delivering high-quality service.</p><p><br></p><p>Salary is 58,240 - 76,960.</p><p><br></p><p>Benefits include medical, dental, vision insurance, PTO, life insurance, and 401k. </p><p><br></p><p>Responsibilities:</p><p>• Investigate assigned claims, confirm coverage, verify eligibility, and determine the appropriate course of action.</p><p>• Evaluate gathered information to assess claim validity, injury extent, and potential exposure.</p><p>• Establish and maintain accurate reserves for each claim based on exposure estimates.</p><p>• Coordinate medical case reviews, independent medical examinations, or expert consultations when necessary.</p><p>• Respond to inquiries and concerns from subscribers, claimants, attorneys, and healthcare providers.</p><p>• Document claim files comprehensively and maintain an organized follow-up system for timely reporting.</p><p>• Ensure claims are managed in alignment with the organization's Decision Point Review Plan.</p><p>• Collaborate with internal departments and external specialists to optimize claim outcomes.</p><p>• Oversee loss adjustment expenses and manage vendor activities to ensure efficient and necessary work completion.</p><p>• Adhere to guidelines outlined in the Unfair Claim Practices Acts and other relevant regulations.</p>
We are looking for a skilled and detail-oriented individual with experience in Medical Billing, Claims, and Collections to join our team in Daytona Beach, Florida. This role focuses on managing accounts receivable and collections for commercial insurance and Medicare/Medicaid accounts while ensuring compliance and accuracy in claims processing. As a long-term contract position, it offers the opportunity to contribute to vital healthcare operations within a dynamic environment.<br><br>Responsibilities:<br>• Handle accounts receivable clean-up activities, prioritizing outstanding commercial and Medicare/Medicaid balances.<br>• Oversee collection efforts by following up on aged accounts and resolving discrepancies to ensure timely payments.<br>• Review and process claims with a focus on accuracy, compliance, and timely reimbursement.<br>• Utilize Epic system work queues to verify that claims are complete, clean, and ready for submission.<br>• Collaborate with internal teams to support efficient billing operations and resolve AR-related challenges.<br>• Identify recurring issues in claims or AR processes and recommend improvements.<br>• Maintain accurate and up-to-date documentation across systems to ensure seamless operations.<br>• Provide expertise in navigating both legacy and updated systems for efficient claims and collections handling.<br>• Communicate effectively with payers to address disputes and secure resolutions for outstanding balances.
<p>Our client, an established organization in the Galleria area of Houston, TX, is seeking a seasoned Claims & Payment Processing Manager to lead a high-performing team in a fast-paced, high-risk environment. This is a fantastic opportunity for an innovative leader with a background in claims and payment processing within the insurance or healthcare industries.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Lead and manage a team responsible for end-to-end claims and payment processing, focusing on accuracy, timeliness, and compliance.</p><p>Monitor, analyze, and improve Key Performance Indicators (KPIs) to ensure team and process effectiveness.</p><p>Apply data-driven insights to enhance performance and streamline operations.</p><p>Champion technology-driven automation initiatives to improve efficiency.</p><p>Coach, mentor, and develop team members, fostering independent thinking and encouraging problem-solving.</p><p>Maintain strict confidentiality and uphold company and industry standards.</p><p>Proactively identify risks and implement solutions in a high-risk environment.</p><p><br></p><p>This is a direct hire role paying up to 120K plus benefits and bonus working 100% on-site.</p>
We are looking for a highly organized and detail-oriented Stop Loss Coordinator to oversee and streamline the claims process for stop loss insurance. This role involves managing claims from submission to resolution, ensuring compliance with policies and timely reimbursements. The ideal candidate will collaborate with internal teams and carriers to maintain accurate documentation and provide updates on claims progress.<br><br>Responsibilities:<br>• Manage the complete lifecycle of stop loss claims, from submission to resolution, ensuring timely and accurate processing.<br>• Coordinate with the Finance department to reconcile reimbursements and payments effectively.<br>• Monitor pending claims submissions and promptly respond to carrier requests for additional information.<br>• Review and interpret stop loss policies to confirm compliance with reimbursement and claims requirements.<br>• Maintain thorough and organized records of claims documentation and correspondence following company procedures.<br>• Analyze claims data and address carrier denials or requests for further clarification.<br>• Provide regular updates to management regarding claim statuses, pending issues, and expected resolution timelines.<br>• Collaborate with internal teams to gather necessary information for claims processing.<br>• Perform additional duties as assigned to support the overall claims management process.
We are looking for an Accounts Receivable Specialist to join our team in Clayton, Missouri. This is a contract position offering the opportunity to contribute to key financial processes, including insurance billing and claims resolution. The role begins with on-site training and transitions to remote work, providing flexibility and opportunities for growth.<br><br>Responsibilities:<br>• Process insurance claims efficiently and ensure timely collection of payments.<br>• Prepare and submit accurate billing statements to insurance providers.<br>• Investigate and resolve claim rejections, working closely with insurance companies to address issues.<br>• Monitor accounts receivable records and ensure proper documentation for all claims.<br>• Collaborate with relevant departments to resolve billing discrepancies and ensure compliance.<br>• Maintain up-to-date knowledge of Medicaid and other insurance policies.<br>• Provide regular updates on outstanding claims and collections to management.<br>• Ensure adherence to company policies and procedures for financial transactions.<br>• Support continuous improvement efforts within the accounts receivable process.
<p>We are looking for a dedicated Medical Billing Specialist. In this Contract to permanent position, you will play a vital role in ensuring accurate and efficient processing of medical claims, helping the organization maintain compliance and achieve timely reimbursements. This role requires a keen eye for detail and a strong understanding of medical billing processes and terminology.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit accurate medical claims to insurance providers for reimbursement.</p><p>• Verify patient information, including demographics and insurance details, to ensure claims are processed correctly.</p><p>• Review denied or unpaid claims, identify issues, and submit appeals to resolve discrepancies.</p><p>• Communicate effectively with insurance companies, patients, attorneys, and healthcare providers to address billing inquiries.</p><p>• Maintain compliance with patient confidentiality regulations and organizational standards.</p><p>• Monitor and manage accounts receivable, ensuring timely follow-up on outstanding balances.</p><p>• Collaborate with team members to improve billing procedures and enhance operational efficiency.</p><p>• Maintain accurate records of billing activities and updates within electronic medical systems.</p>
We are looking for an experienced Medical Billing Specialist to join our team in Rochester, New York. In this Contract to permanent position, you will manage essential billing operations, ensuring accuracy and compliance within the healthcare industry. Your expertise in medical billing systems and software will be critical in supporting the financial operations of our organization.<br><br>Responsibilities:<br>• Process and manage medical claims with precision, ensuring compliance with healthcare regulations.<br>• Utilize accounting software systems to maintain accurate billing records and financial data.<br>• Handle accounts receivable tasks, including tracking payments and resolving discrepancies.<br>• Oversee appeals and claims administration to address denied or delayed claims effectively.<br>• Perform collection activities to recover outstanding balances while maintaining professionalism.<br>• Operate within EHR systems and tools such as Epic and Medisoft to streamline billing functions.<br>• Generate detailed financial reports using Microsoft Excel to support organizational decision-making.<br>• Collaborate with internal teams to optimize billing workflows and improve efficiency.<br>• Maintain up-to-date knowledge of healthcare billing codes and insurance policies.<br>• Support the integration and use of IBM AS/400 and other relevant systems for billing processes.
<p>We are looking for a dedicated Medical Billing Specialist to join our team. In this long-term contract position, you will play a vital role in ensuring the accuracy and efficiency of medical billing and claims processes, contributing to the financial health of our organization. This opportunity is ideal for professionals with a strong background in billing and coding who thrive in detail-oriented environments. This is a <strong>part-time</strong> opportunity only. </p><p><br></p><p>Responsibilities:</p><p>• Process medical claims with precision, ensuring compliance with billing regulations and payer guidelines.</p><p>• Verify patient insurance coverage and eligibility to facilitate proper claim submissions.</p><p>• Investigate and resolve discrepancies in billing and payment processes, maintaining accurate records.</p><p>• Collaborate with healthcare providers and insurance companies to address denied claims and secure reimbursements.</p><p>• Utilize medical coding systems and software to categorize procedures and diagnoses.</p><p>• Manage collections by following up on outstanding payments and negotiating resolutions.</p><p>• Monitor and update billing systems to reflect current codes and policies.</p><p>• Generate detailed billing reports to support financial analysis and decision-making.</p><p>• Maintain strict confidentiality of patient and financial information while adhering to HIPAA regulations.</p>
We are looking for an experienced SNF Billing Specialist to join our team on a long-term contract basis. This role involves managing skilled nursing facility billing processes with precision and efficiency. The position is based in Kansas City, Missouri, and offers the opportunity to contribute to a dynamic healthcare environment.<br><br>Responsibilities:<br>• Handle billing processes for skilled nursing facilities, ensuring accuracy and compliance with healthcare regulations.<br>• Review and submit medical claims through electronic systems, including Epaces, to secure timely reimbursements.<br>• Manage collections and resolve outstanding balances while maintaining strong communication with insurance companies.<br>• Utilize medical coding expertise to ensure claims are correctly categorized and processed.<br>• Maintain detailed records and documentation for all billing activities.<br>• Analyze billing data using Excel formulas to identify trends and discrepancies.<br>• Collaborate with internal teams to address billing issues and optimize workflows.<br>• Keep up-to-date with industry standards and changes in billing practices.<br>• Provide support in resolving billing disputes and appeals.<br>• Ensure confidentiality and security of patient and financial information.
<p>We are looking for a dedicated Revenue Cycle Analyst to join our team near Oak Brook, Illinois, on a contract-to-permanent basis. This role is critical in ensuring the accuracy and compliance of revenue operations within a healthcare setting. The ideal candidate will play a key part in optimizing financial processes, supporting charge capture, and collaborating across departments to enhance operational efficiency and transparency.</p><p><br></p><p>Responsibilities:</p><p>• Ensure daily revenue integrity activities, including accurate and compliant charge capture processes.</p><p>• Research and design training programs to educate staff on best practices for revenue integrity.</p><p>• Conduct detailed reviews of revenue processes, presenting findings and recommending actionable improvements to leadership.</p><p>• Collaborate with Charge Description Master teams to maintain and update charge master systems.</p><p>• Develop performance reports and analytics to monitor charge capture activities and departmental compliance.</p><p>• Stay informed on regulatory changes affecting reimbursement and adjust revenue integrity strategies accordingly.</p><p>• Partner with departments such as Supply Chain, Clinical Operations, and Finance to enhance charge capture and revenue recognition.</p><p>• Provide insights and recommendations for strategic pricing and reimbursement initiatives based on thorough data analysis.</p><p>• Maintain dashboards to track revenue integrity efforts, compliance trends, and financial performance.</p><p>• Act as a subject matter expert to support staff in navigating operational and financial challenges related to revenue processes.</p>
We are looking for an experienced Revenue Manager to oversee and optimize the revenue cycle operations within the healthcare sector. This role requires strong leadership skills to manage a team effectively, while ensuring the accuracy and efficiency of billing, claims processing, and payment posting. The ideal candidate will have a deep understanding of healthcare revenue cycles and accounts receivable processes.<br><br>Responsibilities:<br>• Supervise and guide the team in managing the revenue cycle, ensuring all processes are efficient and accurate.<br>• Oversee the resolution of denied claims and ensure timely rework to maximize revenue.<br>• Ensure accurate and timely billing operations, maintaining compliance with healthcare regulations.<br>• Manage the processing of claims and payment posting to maintain financial accuracy.<br>• Utilize healthcare systems such as NexGen and Etactics to streamline operations and enhance productivity.<br>• Develop and implement strategies to improve accounts receivable performance.<br>• Monitor key performance indicators related to revenue cycles and identify areas for improvement.<br>• Collaborate with other departments to ensure seamless integration of revenue cycle operations.<br>• Train and mentor staff to enhance their skills and knowledge in revenue management.<br>• Prepare and present reports on revenue cycle performance to senior leadership.
<p><strong>Medical Billing Specialist (Temp-to-Hire)</strong></p><p> <strong>Location:</strong> North Oklahoma City (100% Onsite)</p><p> <strong>Schedule:</strong> Monday–Friday, 8:00 AM – 5:00 PM</p><p> <strong>Pay Rate:</strong> $16–$18 per hour</p><p> <strong>Assignment Length:</strong> Temp-to-Hire (90 days)</p><p><br></p><p><strong>Job Summary:</strong></p><p> We are seeking a detail-oriented Medical Billing Specialist for a temp-to-hire opportunity with a growing healthcare organization in North OKC. This role is responsible for accurate billing, claims processing, and payment follow-up to ensure timely reimbursement. The ideal candidate has prior medical billing experience, strong attention to detail, and the ability to work efficiently in a fast-paced, onsite environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, review, and submit medical claims to insurance companies accurately and timely</li><li>Verify patient insurance coverage and benefits</li><li>Post payments, adjustments, and denials to patient accounts</li><li>Follow up on unpaid or denied claims and resolve discrepancies</li><li>Review Explanation of Benefits (EOBs) and remittance advice</li><li>Maintain accurate billing records and documentation</li><li>Communicate professionally with insurance carriers, providers, and internal teams</li><li>Ensure compliance with HIPAA and billing regulations</li></ul><p><br></p>
<p>We are looking for a dedicated Medical Billing Specialist to join our team in Phoenix, Arizona. This position requires experience with EZClaim and involves managing specialized billing processes for Medicaid within a homecare setting. This is a Contract position, offering the opportunity for a long-term career with our organization.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage Medicaid billing for a targeted segment of codes within the homecare industry.</p><p>• Utilize EZClaim software to track client services and export data for invoice generation.</p><p>• Consolidate invoices from multiple service providers into a unified billing structure for accuracy.</p><p>• Identify and resolve discrepancies in QuickBooks, ensuring financial records align with actual sales.</p><p>• Maintain subsidiary ledgers and ensure proper flow of information between EZClaim and QuickBooks.</p><p>• Generate and analyze financial reports using QuickBooks Desktop Enterprise.</p><p>• Collaborate with remote team members to address billing and reporting challenges.</p><p>• Improve efficiency and accuracy in financial processes related to client services.</p><p>• Ensure compliance with billing regulations and financial reporting standards.</p><p>• Assist in troubleshooting software issues and optimizing system performance.</p>
<p>Job Posting: Claims Adjuster – Remote</p><p>Join our team to support a leading pet insurance organization as a Claims Adjuster. This is a fully remote role offering the opportunity to help pet parents by efficiently managing, adjudicating, and finalizing insurance claims. We are looking for detail-oriented individuals who value accuracy, organization, and clear communication.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Adjudicate insurance claims in a timely and compliant manner, adhering to standard operating procedures.</li><li>Consistently meet or exceed daily claims targets.</li><li>Provide guidance, oversight, and final approval authority to non-licensed claims processors (GenPact, AdStrat, or Healthy Paws).</li><li>Maintain active adjuster licenses as required by state and municipal regulations.</li><li>Identify and recommend process improvements to enhance the claims workflow.</li><li>Ensure all claims are processed according to compliance and quality standards.</li></ul><p><br></p>
<p>We are looking for an experienced Patient Accounts Representative / Biller to join our team <strong>fully on-site in Valhalla, New York</strong>. This <strong>long-term contract-to-hire</strong> opportunity offers an opportunity to play a key role in ensuring accurate and efficient revenue cycle operations within a healthcare setting. The ideal candidate will bring expertise in medical billing, claims processing, and collections while managing multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Perform full revenue cycle duties, including claim preparation, submission, reconciliation of AR accounts, and resolution of credit balances.</li><li>Responsible for the <strong>full billing cycle</strong>, including cash posting, collections, claim processing, and follow‑up.</li><li>Track progress of claims and reconcile payments to ensure accuracy.</li><li>Pursue denied claims, complete resubmissions, write appeal letters, and conduct phone/portal follow‑up with payers.</li><li>Review aging trial balances and work diligently to reduce AR balances.</li><li>Process claims for <strong>Medicaid FFS</strong>, Managed Care, commercial payers, and no‑fault insurance.</li><li>Work closely with the <strong>Patient Access Department</strong> to ensure clean claims and proper documentation.</li><li>Communicate effectively with individuals across varying knowledge levels.</li><li>Manage multiple priorities simultaneously while meeting strict deadlines.</li></ul><p><br></p>
<p>Reputable and growing firm is seeking a Workers Compensation Attorney. This role involves providing high-quality, cost-effective legal representation and working closely with a diverse range of clients and professionals. You'll be part of a team that values excellent communication, research, and analytical skills in a dynamic work environment. This role offers competitive compensation based on experience + a comprehensive benefits package that includes health insurance, paid time off, and retirement benefit.</p><p><br></p><p>Responsibilities:</p><p>• Deliver high-quality legal representation in workers compensation defense</p><p>• Foster strong relationships with a diverse community of clients and colleagues</p><p>• Engage in thorough and efficient research and analytical tasks</p><p>• Participate in court appearances related to workers compensation cases</p><p>• Handle related insurance claims as part of the legal service provision</p><p>• Maintain good standing with the California State Bar</p><p>• Travel occasionally as per case requirements</p><p>• Contribute to a congenial work atmosphere, maintaining excellent communication and cooperation with attorneys/lawyers and staff</p><p>• Participate actively in the firm's Associate Bonus Program.</p>
We are looking for a skilled Business Systems Analyst to join our team in Westlake, Ohio. This role is ideal for someone who thrives on analyzing complex data, translating business needs into actionable solutions, and collaborating across teams to enhance system functionality. The successful candidate will bring expertise in business analysis and a proactive approach to ensuring seamless project execution and client satisfaction.<br><br>Responsibilities:<br>• Analyze and interpret data files to translate between proprietary and standard formats, ensuring efficient resolution of business challenges.<br>• Document and implement functional requirements, technical specifications, and templates tailored to client needs while leveraging deep product knowledge.<br>• Review complex data sets, create mapping documents, and provide guidance on best practices to meet client requirements.<br>• Utilize internal databases to identify coding issues and recommend necessary adjustments.<br>• Act as a liaison between teams, managing system enhancements, defect resolution, and validation processes in collaboration with QA teams.<br>• Build and maintain strong relationships with clients, including executive-level stakeholders, and effectively communicate technical and non-technical concepts.<br>• Collaborate with IT teams to develop or improve client products, ensuring business requirements are met, conducting validations, and delivering end-user documentation and training.<br>• Identify opportunities for system improvements and escalate issues to ensure timely resolutions.<br>• Lead discussions with clients to understand their needs and provide strategic guidance, demonstrating professionalism and technical expertise.<br>• Participate in Agile-focused daily stand-up meetings and contribute to project success through disciplined adherence to the Software Development Lifecycle.
<p><strong>Join an industry leader!</strong> Our manufacturing client is seeking a highly skilled <strong>Litigation Paralegal</strong> to transition to an exciting <strong>in-house role</strong>. You will be a crucial part of the legal team, managing complex matters and contributing directly to business success.</p><p><br></p><p>Responsibilities:</p><p>• Manage claims and lawsuits related to specific business units or product lines, gaining expertise in particular areas.</p><p>• Collaborate with internal teams to gather necessary information and provide updates on litigation progress.</p><p>• Partner with insurance providers and adjustors to address claims effectively.</p><p>• Collect, analyze, and organize internal and external documents required for legal proceedings.</p><p>• Coordinate with outside counsel, witnesses, and experts while aligning with the Legal Manager and Assistant General Counsel.</p><p>• Negotiate settlements and prepare relevant documentation, such as response letters, agreements, and releases.</p><p>• Draft responses to inquiries from federal, state, and local agencies.</p><p>• Assist with various legal projects based on the department's needs.</p><p>• Maintain meticulous records and ensure compliance with legal standards.</p><p>• Support the litigation team in trial preparation and case management activities.</p>
<p>We are looking for a detail-oriented Bookkeeper to join our clients team in Independence, Ohio. In this role, you will be responsible for overseeing a broad range of financial tasks, including accounts payable, accounts receivable, and reconciliation processes. This position offers an opportunity to work in a dynamic environment where accuracy and organizational skills are essential.</p><p><br></p><p>Responsibilities:</p><p>• Enter and manage invoices in the company’s financial system, ensuring accuracy and timeliness.</p><p>• Reconcile vendor statements and address discrepancies promptly.</p><p>• Coordinate accounts payable processes across three locations, including weekly check runs.</p><p>• Oversee the management of accounts receivable, including setting credit limits, handling adjustments, and processing write-offs.</p><p>• Maintain and update customer and vendor profiles in the system, adhering to company procedures.</p><p>• Process credit applications for new customers and follow up on warranty claims with vendors.</p><p>• Verify deposits, post receipts to accounts receivable, and oversee credit card transactions and incoming wires.</p><p>• Perform notary duties, including processing title work as required by state regulations.</p>
We are looking for a dedicated and bilingual Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will provide exceptional customer service and support to policyholders, ensuring their needs are met efficiently and effectively. This is a long-term contract position, offering a dynamic work environment and opportunities for growth and skill development.<br><br>Responsibilities:<br>• Deliver outstanding customer service to policyholders by addressing inquiries, resolving issues, and providing information about insurance products and services.<br>• Handle both inbound and outbound calls to assist customers with cancellation requests, review product benefits, and resolve service or claims-related concerns.<br>• Collect and process premium payments, including past-due amounts, and support additional areas such as claims intake, policy administration, billing, and agent servicing as needed.<br>• Maintain high-quality service standards by independently handling calls using tools and resources acquired during training.<br>• Accurately document and input data into multiple applications while ensuring compliance with organizational standards.<br>• Provide clear instructions and set expectations for policyholders regarding their policies and services.<br>• Consistently meet or exceed departmental performance metrics, including quality, handle time, and close rate.<br>• Exhibit strong teamwork and align with organizational objectives by supporting process improvements and sharing feedback with leadership.<br>• Conduct needs assessments to determine the best solutions for policyholders and assist in retaining their coverage.<br>• Perform additional duties as assigned to support the overall success of the team.
We are looking for an Accounts Receivable Specialist to join our team in Southfield, Michigan. This role involves managing premium collections, handling payroll deductions, and providing exceptional customer service to clients in a high-volume environment. The ideal candidate will bring strong organizational skills, technical proficiency, and the ability to communicate effectively with diverse individuals. This is a Contract position offering the opportunity to grow within the company.<br><br>Responsibilities:<br>• Process and reconcile insurance premium payments and payroll deductions accurately and efficiently.<br>• Handle credit card transactions and secure transfers while maintaining compliance with company procedures.<br>• Update vendor portals and maintain detailed records to track payments and premium statuses.<br>• Respond to a high volume of customer inquiries, providing support for payment issues and account updates.<br>• Communicate complex financial information clearly to clients unfamiliar with technical terminology.<br>• Manage sales agent commissions and review travel expense submissions for accuracy.<br>• Ensure timely processing of commission payments and maintain compliance with company policies.<br>• Analyze financial data to identify discrepancies and reconcile accounts effectively.<br>• Maintain organized documentation and records to ensure accuracy and compliance.<br>• Collaborate with internal teams to enhance processes and ensure seamless operations.
We are looking for a skilled Accounts Receivable Specialist to join our team in Pasadena, California. This long-term contract position offers the opportunity to contribute to a dynamic environment in the agriculture industry. The ideal candidate will excel in managing collections, processing claims, and navigating retail customer portals efficiently.<br><br>Responsibilities:<br>• Manage and track accounts receivable processes to ensure timely collections and accurate reporting.<br>• File claims and resolve disputes using retail customer portals, including Target-Partners Online, Walmart-Retail Link, Whole Foods-Workday, and Kroger-Partner Pass.<br>• Maintain precise documentation and records of billing and cash activity.<br>• Collaborate with internal teams to address discrepancies and improve financial workflows.<br>• Utilize accounting software systems to process invoices and monitor payment statuses.<br>• Reconcile accounts and prepare financial reports detailing receivables.<br>• Handle cash transactions and related accounting functions with attention to accuracy.<br>• Communicate effectively with customers to address payment issues and provide solutions.<br>• Ensure compliance with company policies and industry regulations.<br>• Support continuous improvement initiatives in accounts receivable processes.
