<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>For the right level of experience the budgeted salary range is $55-65K + bonus. Very good benefits, and legitimate growth potential opportunities too. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p>
<p>We are looking for a dedicated 401k/S125 Service Associate I to join our team in Phoenix, AZ. In this role, you will provide exceptional customer service and support products within the S125 Client Service Center. This is a long-term contract position where you will work closely with participants, clients, and plan administrators to ensure smooth operations and compliance with organizational policies and regulations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from participants, employees, and plan administrators, addressing inquiries efficiently and professionally.</p><p>• Educate clients and participants about S125 products, policies, and procedures to enhance understanding and ensure compliance.</p><p>• Resolve client and participant claims or complaints in a fair and timely manner while adhering to company guidelines.</p><p>• Escalate complex tasks or documentation to appropriate teams for further resolution.</p><p>• Build and maintain foundational knowledge of Paychex products and services to provide accurate information.</p><p>• Utilize software systems such as Salesforce and Adobe Flex to document interactions and manage data effectively.</p><p>• Perform data entry tasks with precision while maintaining organizational priorities.</p><p>• Organize and prioritize workload to ensure timely completion of tasks.</p><p>• Assist in photocopying, scanning, and managing documents to support administrative needs.</p><p>• Stay updated on relevant regulations, policies, and procedures to ensure compliance in client interactions.</p>
We are looking for a dedicated Customer Service Representative with strong dispatching skills to join our team in Plymouth, Minnesota. In this role, you will focus on coordinating service calls, managing schedules, and ensuring smooth communication between customers and technicians. This is a long-term contract position offering an opportunity to work in a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Handle incoming customer calls, including urgent situations, follow-ups, and service inquiries.<br>• Schedule and coordinate service calls to ensure timely responses.<br>• Generate and manage dispatch tickets for service requests.<br>• Assign service technicians to specific calls and provide post-call debriefs.<br>• Update technician schedules and availability in the system.<br>• Maintain and organize the dispatch board to track daily activities.<br>• Anticipate and plan workloads to optimize team efficiency.<br>• Provide technicians with relevant information and support as needed.<br>• Monitor and update new and existing service tickets within the system.
<p>Robert Half is seeking detail-oriented and customer-focused <strong>KYC Intake Processors</strong> to join our team. This is a fully remote position requiring strong communication skills and the ability to manage high-volume outreach. You will play a key role in guiding customers through the Know Your Customer (KYC) process, ensuring compliance and accuracy.</p><p><br></p><p><strong>Location:</strong> Fully Remote (Must Reside in New York State)</p><p><strong>Pay:</strong> $21/hour</p><p><strong>Schedule:</strong> Full-Time, 40 hours/week</p><p><strong>Hours:</strong> Monday–Friday, 8:00 AM – 5:00 PM EST</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Make <strong>80–100 outbound calls per day</strong> to existing customers.</li><li>Receive and respond to emails promptly.</li><li>Answer customer questions and provide clear guidance through the KYC process.</li><li>Maintain transparent communication with the team in a remote environment.</li><li>Handle challenging conversations with professionalism and patience.</li></ul><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (805)496-6443 for immediate consideration.</p>
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Egg Harbor Township, New Jersey. This role is ideal for a highly skilled, detail-oriented individual with a strong background in gathering requirements, process mapping, and documentation. The position involves collaborating with diverse stakeholders to translate business needs into actionable solutions.<br><br>Responsibilities:<br>• Analyze and document business processes, workflows, and requirements to identify areas of improvement.<br>• Create detailed process maps and data flow diagrams using Visio to support project goals.<br>• Collaborate with non-technical end users to gather and translate their needs into structured business requirements.<br>• Work closely with cross-functional teams to support technology modernization and automation initiatives.<br>• Utilize tools within the Microsoft stack, such as Power BI and Azure, to enhance data analysis and project outcomes.<br>• Facilitate meetings and discussions with stakeholders to ensure alignment on project objectives.<br>• Conduct gap analyses to identify discrepancies between current and desired business states.<br>• Provide documentation and insights necessary for agile scrum development processes.<br>• Support call center operations by analyzing customer service workflows and recommending improvements.<br>• Ensure all deliverables are compliant with organizational standards and project timelines.
<p>We are looking for a dedicated and detail-oriented Sales Assistant to join our dynamic team in New Rochelle, New York. This role offers an opportunity to support the company’s growth by ensuring exceptional client satisfaction and retention. As a key bridge between customers and internal departments, you will handle inquiries, resolve challenges, and manage documentation meticulously while fostering strong client relationships. If you thrive on clear communication, teamwork, and enjoy contributing to sales initiatives, this position is your chance to make a meaningful impact.</p>
<p>We are looking for a skilled Business Analyst to join our team on a long-term contract basis in Atlantic City, New Jersey. This role requires an analytical individual who excels at gathering requirements, creating detailed documentation, and mapping processes effectively. You will work closely with diverse stakeholders to translate business needs into actionable insights and solutions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders to gather and document detailed business requirements.</p><p>• Analyze and map data flows and processes using Visio, ensuring clarity and precision.</p><p>• Facilitate communication between technical teams and non-technical end users to ensure alignment.</p><p>• Develop structured documentation that supports project goals and business objectives.</p><p>• Utilize Microsoft tools such as Power BI and Azure to support data analysis and reporting.</p><p>• Conduct gap analyses to identify areas for improvement in processes and systems.</p><p>• Support initiatives focused on technology modernization and automation.</p><p>• Apply Agile Scrum methodologies to streamline project workflows and deliverables.</p><p>• Review and refine documentation to maintain accuracy and relevance.</p><p>• Provide insights and recommendations to improve call center operations and customer service processes.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Hurley, New Mexico. This long-term contract position offers the opportunity to provide exceptional support to customers while contributing to the smooth operation of our services. If you thrive in a fast-paced environment and enjoy assisting others, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, and other communication channels in a timely and attentive manner.</p><p>• Accurately process and manage orders using the company’s systems.</p><p>• Handle inbound and outbound calls to address customer needs, concerns, and requests.</p><p>• Schedule appointments and coordinate with relevant departments to ensure seamless customer experiences.</p><p>• Provide clear and effective solutions to customer issues while maintaining a high level of satisfaction.</p><p>• Maintain detailed and organized records of customer interactions and transactions.</p><p>• Collaborate with team members to improve processes and customer service strategies.</p><p>• Stay informed about company products, services, and policies to provide accurate information.</p><p>• Assist in training new team members to ensure consistent service quality.</p><p>• Identify opportunities to enhance customer service and share feedback with management.</p>
<p><strong>Robert Half has an opening for a Helpline Counselor. This position requires the candidate to be bilingual in Spanish. The role is based in North Miami and offers a great opportunity for someone looking to make a meaningful impact.</strong></p><p><strong>Details:</strong></p><ul><li><strong>Training:</strong> First 90 days are in-person to receive certification.</li><li><strong>Schedule:</strong> Multiple shifts available — day, evening, and overnight.</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Respond to incoming calls and assist individuals in crisis while maintaining a calm and supportive demeanor.</li><li>Communicate effectively in both Spanish and English to support a diverse population.</li><li>Accurately translate and document information to ensure clear communication and proper record-keeping.</li><li>Participate in training sessions focused on suicide prevention and crisis intervention techniques.</li><li>Use data entry skills to maintain organized and detailed records of interactions.</li><li>Collaborate with team members to develop strategies for improving caller experiences.</li><li>Uphold confidentiality and ethical standards when handling sensitive information.</li><li>Provide resources and referrals to callers seeking additional support or services.</li><li>Monitor call center operations and identify areas for improvement to enhance service quality.</li></ul><p><br></p>
A Robert Half client is looking for a Member Services Representative to join their team near Hoffman Estates, Illinois. In this role, you will serve as a key point of contact for members, fostering positive relationships and assisting with their needs. The ideal candidate is detail-oriented, customer-focused, and experienced in claims processing and member services. <br> Key Details: Role: Member Service Associate (similar to CSR/Admin within financial services, insurance, banking, risk, or even healthcare billing/claims—NOT a call center position) Schedule: Mon–Fri, 8AM–4PM, 100% on-site Compensation/Benefits: $26–$29/hour, based on experience and education; overtime opportunities available + full benefits package Position Highlights: Serve as the first point of contact for insured members to process claims, answer inquiries, and update information Handle sensitive member data and documents, ensuring privacy, security, and compliance Work closely with beneficiaries throughout claims and changes (address updates, beneficiary designations, etc.) Perform administrative/research tasks and support department projects Maintain accurate records in Salesforce and other internal systems Participate in weekly team meetings and ongoing training as you grow in the role <br> If you are interested in contributing to a friendly and committed team that makes an impact for its members—and your experience aligns with any of the above—please apply!
We are looking for an experienced Trust Operations Specialist to join our team in Chicago, Illinois. In this long-term contract role, you will play a key part in maintaining the financial accuracy and regulatory compliance of trust operations within the organization. This position is ideal for professionals with a strong background in accounting, finance, or banking, and a proven track record of delivering high-quality results in trust accounting and financial reporting.<br><br>Responsibilities:<br>• Prepare and review financial statement captions related to trust operations, ensuring accuracy and compliance with regulatory guidelines.<br>• Develop and implement effective internal controls to safeguard trust assets and maintain the integrity of financial reporting.<br>• Collaborate with senior management, auditors, and regulatory agencies to address compliance issues and support organizational objectives.<br>• Analyze and resolve complex financial and operational discrepancies within trust operations.<br>• Monitor and evaluate call center metrics to ensure alignment with trust operation standards.<br>• Apply critical analysis to assess the impact of consumer banking and lending practices on trust operations.<br>• Utilize expertise in the credit card industry to support trust-related transactions and reporting.<br>• Manage divestment activities as they pertain to trust operations, ensuring smooth transitions and compliance.<br>• Provide strategic recommendations to enhance operational efficiency and mitigate risks within trust operations.<br>• Stay updated on industry trends and regulatory changes to proactively adapt processes and policies.
<p>We are looking for a skilled KYC/AML Analyst to join our team in Phoenix, Arizona. In this role, you will focus on investigating external financial crimes and supporting related functions across various business lines. This is a long-term contract position ideal for someone who thrives in a detail-oriented environment and enjoys collaborating with stakeholders to identify risks and drive resolutions.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough investigations into financial crimes such as fraud, money laundering, and terrorist financing.</p><p>• Prepare and submit Suspicious Activity Reports accurately and promptly for regulatory review.</p><p>• Present findings to senior leaders, highlighting potential operational or compliance risks while collaborating with relevant teams to resolve issues.</p><p>• Perform quality control checks on investigations to ensure adherence to established metrics and standards.</p><p>• Provide training, guidance, and support to enhance investigative processes and procedures.</p><p>• Monitor scenarios for development and enhancement, ensuring timely implementation and testing.</p><p>• Act as a liaison with law enforcement agencies to facilitate the resolution of complex cases.</p><p>• Support the team with communications and documentation related to investigative functions.AML.KYC Alayst </p>
<p><strong>PERMANENT POSITION:</strong> Underwriting Manager - Financial Servicing / Origination ****INTERVIEWS THIS WEEK! </p><p>EXCITING STABLE COMPANY! INTERVIEWS THIS WEEK! </p><p>LOCATION: Hybrid / Des Moines, IA) | $1,000 Referral Bonus</p><p>** Green Card, EAD, US Citizen. NO OPT, F1-VISA, NO H1B Visa !!</p><p>Companies like this are rare! Stable, long tenure, and growing National employer searching for a Underwriting Manager handling critical programs. This is a high-impact, Leadership role with long-term career opportunities. But you must have a desire to be in an Underwriting Manager role for 5 years. </p><p>· <strong>MUST HAVES: Direct hands on Underwriting + Direct report management experience are 2 Must Haves. </strong></p><p>Please contact CARRIE DANGER directly for immediate consideration on this Underwriting Manager ** My direct email address is on my LinkedIN Profile. Underwriting Manager position with one of our clients in Des Moines Iowa up to $95K plus benefits with attractive 401K. Note: 95K is top compensation. </p><p>WHY APPLY?!: </p><p>• Fantastic Leadership team with collaboration & </p><p>• Hybrid Weekly Flexibility onsite. </p><p>• People focused culture. your input shapes the team, retention, and process improvement! </p><p>• Career Growth: Succession planning is in progress—a rare chance to learn from established leaders and grow into future management.</p><p>• Stability</p><p>• Attractive investment vehicle: 401(k) plus profit-sharing (up to 9.5% company match)________________________________________</p><p>Your Impact in this Underwriting Manager: </p><p>You’ll supervise up to 15 direct reports in a high-volume call center focused on origination servicing, including inbound/outbound calls, customer experience, and default prevention. </p><p>MUST HAVE:</p><p>• UNDERWRITING EXPERIENCE non-negotiable.</p><p>• Compliance (state/federal regulations).</p><p>• A problem solver who can manage operational change & complex regulatory processes.</p><p>• Managing KPIs, Metrics & reporting, </p><p>• Managing budgets.</p><p>• Mentoring, performance management, and annual reviews.</p><p>• Leading teams working in loan servicing systems (mainframe, mobile app, online portal).</p><p>• Financial Loan OR Loan Origination experience is preferred ! </p><p>• Developing training around underwriting compliance. </p><p>For immediate and confidential consideration on this Direct Underwriting Manager opportunity, UP TO 95K it is best to contact me directly, CARRIE DANGER, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and e-mail resume CONFIDENTIALLY & directly to me - my email address / contact Information on my LinkedIN profile. Or you can ONE CLICK APPLY on our website Robert Half and apply Specifically to this posting.</p>
We are looking for a skilled Business Analyst to join our team in Raleigh, North Carolina, on a long-term contract basis. In this role, you will support client engagement initiatives by leveraging data management platforms and analyzing CRM data to drive actionable insights. You will collaborate with marketing and business development teams to ensure the smooth execution of campaigns and adherence to brand guidelines.<br><br>Responsibilities:<br>• Provide technical support for CRM systems and Martech platforms to maintain data integrity and assist with marketing and business development activities.<br>• Manage and prioritize service queue requests from internal stakeholders, resolving system-related issues efficiently.<br>• Analyze CRM data to produce detailed reports and dashboards, identifying trends and opportunities for improvement.<br>• Oversee the marketing process for briefings, newsletters, and events, ensuring campaigns align with brand standards and are executed effectively.<br>• Develop mailing lists, approve automation workflows, test and send mailings, and report on campaign metrics including engagement rates and bounce-back analysis.<br>• Support regional adoption and optimization of CRM systems, ensuring users are equipped with the tools and knowledge to maximize their effectiveness.<br>• Maintain data quality by standardizing, verifying, and cleansing CRM records, as well as monitoring changes to ensure consistency and accuracy.<br>• Enhance CRM data by integrating information from multiple sources while adhering to global data protection policies.<br>• Uphold controlled vocabularies and taxonomies to ensure standardization across systems and maintain firm-wide data consistency.
<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
<p>We are looking for a skilled Customer Service Representative to join our team in Cornelius, North Carolina. This is an on-site, contract-to-permanent position that offers an exciting opportunity to support a large volume of facilities while delivering exceptional customer experiences. The ideal candidate will thrive in a dynamic environment and demonstrate empathy, professionalism, and problem-solving skills when interacting with customers.</p><p><br></p><p>Responsibilities:</p><p>• Respond to routine inquiries from customers and troubleshoot facility-related issues with efficiency and professionalism.</p><p>• Offer guidance to customers navigating e-commerce platforms and assist with transaction-related questions.</p><p>• Manage escalated situations calmly and empathetically, providing solutions to distressed or frustrated callers.</p><p>• Conduct outbound follow-up calls to resolve prior inquiries and ensure customer satisfaction.</p><p>• Record and update all customer interactions and case progress accurately within internal systems.</p><p><br></p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Lewes, Delaware. This Contract to permanent position focuses on ensuring smooth and efficient patient access, while delivering excellent customer service. The role requires strong communication skills and the ability to handle various administrative and patient-related tasks with professionalism.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and conduct compliance checks to ensure adherence to medical necessity standards.<br>• Provide clear and thorough patient instructions while collecting and verifying insurance details and processing physician orders.<br>• Utilize overlay tools effectively to manage patient records and ensure seamless data accuracy.<br>• Handle pre-registration of patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.<br>• Assist patients with understanding their financial responsibilities, including point-of-service collections and past-due balances.<br>• Offer payment plan options and address billing inquiries with precision and care.<br>• Deliver outstanding customer service, contributing to high satisfaction ratings as measured by Press Ganey.<br>• Operate within systems such as Epic EMR and Allscripts to manage patient information and streamline administrative processes.<br>• Respond to inbound calls with professionalism, addressing patient needs and resolving concerns efficiently.<br>• Collaborate with team members to ensure a supportive and organized patient access experience.
We are looking for a dedicated Customer Service Representative to join our team in Torrance, California. This position is an excellent opportunity to engage in a dynamic environment within the manufacturing industry. You will play a key role in ensuring customer satisfaction by managing orders, returns, and inquiries with professionalism and efficiency. This is a Contract position, offering the potential for long-term career growth.<br><br>Responsibilities:<br>• Accurately input customer orders and handle return authorizations with attention to detail.<br>• Process warranty returns and ensure timely resolutions for customer concerns.<br>• Maintain organized records of pick tickets and other relevant documents.<br>• Address customer complaints and escalate complex issues to the Customer Service Manager.<br>• Stay informed on product lines, market trends, and events involving sponsored players.<br>• Deliver consistent attendance and reliability in day-to-day operations.<br>• Collaborate with team members and management on additional tasks as needed.
<p>We are looking for a dedicated Customer Service Representative to join a team in Lewes, Delaware. As part of this Contract-to-Permanent opportunity, you will play a vital role in ensuring smooth patient interactions and supporting administrative processes in the healthcare setting. The ideal candidate will excel in delivering top-notch customer service while handling patient access and insurance-related tasks.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and ensure compliance checks are completed for medical necessity.</p><p>• Provide patients with clear instructions and process physician orders efficiently.</p><p>• Gather and verify insurance information, ensuring all necessary details are recorded.</p><p>• Utilize tools to manage patient overlays and uphold exceptional customer service standards.</p><p>• Conduct pre-registration tasks for patient accounts prior to scheduled visits.</p><p>• Handle inbound and outbound calls to collect demographic, insurance, and financial information.</p><p>• Inform patients about their financial responsibilities, including payment plans and point-of-service collections.</p><p>• Assist with resolving past due balances while presenting payment options.</p><p>• Collaborate with healthcare teams to maintain seamless administrative operations.</p><p>• Uphold professionalism and accuracy in all interactions with patients and staff.</p>
<p><strong>Location:</strong> Remote (Central Time Zone preferred)</p><p><strong>Schedule:</strong> 9:00 AM – 6:00 PM CST</p><p><strong>About the Role</strong></p><p>We are looking for a Customer Service Representative with strong interpersonal skills and a proactive mindset to support our Trauma & Extremities Business Units. This role is ideal for someone who is committed to delivering exceptional service and going above and beyond to meet customer needs.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide customer service related to sales, order entry, and purchase order collections.</li><li>Maintain positive customer relationships and resolve claims and complaints in compliance with consumer laws.</li><li>Develop initiatives to inform and educate customers about products and processes.</li><li>Collaborate with internal teams to create improvement plans for purchase order collections.</li><li>Follow clearly defined procedures and guidelines to ensure accuracy and consistency.</li></ul><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Remote work flexibility.</li><li>Opportunity to support a critical business unit in the healthcare industry.</li><li>Collaborative team environment with clear processes and guidelines.</li></ul>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
<p>We are looking for a detail-oriented Accountant to join our team on a contract basis in College Park, Georgia. In this role, you will manage financial records, oversee accounts, and ensure accurate reporting. This is an excellent opportunity for professionals with strong accounting skills to contribute to a dynamic and fast-paced environment.</p><p><br></p><p><strong>About the Role</strong></p><p>We’re seeking a <strong>self-starter</strong> who can take direction, work independently, and check in as needed. This role requires strong reconciliation skills, attention to detail, and the ability to serve as a liaison between Finance, Accounting, and Customer Service teams. If you’re not afraid of cleanup work and can add value from day one, this is the role for you.</p><p><strong>Key Responsibilities</strong></p><ul><li>Perform <strong>daily reconciliations</strong> between <strong>NorthStar (A/R)</strong> and <strong>New World (General Ledger)</strong>.</li><li>Investigate and resolve discrepancies, including <strong>unposted transactions dating back to July</strong>.</li><li>Handle <strong>property tax</strong> processing and related postings.</li><li>Support <strong>bank reconciliations</strong>, donation accounts, and audit preparation.</li><li>Prepare and submit <strong>invoices</strong> to the Purchasing Department on behalf of Customer Service.</li><li>Address delayed vendor payments and related operational issues.</li><li>Manage high email volume and requests from Customer Service (e.g., business license requests).</li><li>Process payments: <strong>cash, credit cards, wire transfers</strong>.</li></ul><p><strong>Systems & Tools</strong></p><ul><li><strong>NorthStar</strong> (A/R system)</li><li><strong>New World</strong> (General Ledger system)</li><li><strong>Microsoft Excel</strong> — <strong>Pivot Tables</strong> and <strong>VLOOKUP</strong> required</li></ul><p><br></p>
